F2FInteractionIncorrectInformation/ ErrorRefund /AdjustmentRequestNewParticipantSpecialSponsorshipRequestGifts toParticipant>$500ProgressReportStatementInquiryTaxInformationGeneralInquiryDonationDisputeDeceasedFinancialReportingSpecialAssignmentStocksChangeParticipantAdd/UpdateFinancialAccount(CC/ACH)TransferSponsorshipPaidThroughDatePublicRelationsParticipantCorrespondenceGiftsin KindPartnershipInquiryBasicParticipantInfoUpdateAccountPreferences:OtherGifts toParticipantComplexParticipantInfo1XDonationPlannedGivingAllianceRequestParticipantDeathTechSupportStatus ofDonationProgressReportVendorSolicitationVisitRequestInfoDonorPortalEducationDisaffiliationMissingGiftAppealsChangeRecurringDonationAmount (non-sponsorship)Giftsin KindChildFundStoreUpdateContactinformationUpdateAccountPreferences:MailingPreferencesLiveEventVisitRequestInfoProgramQuestionsAgreementChangeStandardSponsorshipAmountParticipantDepartureProductsGiftcatalogPartialCancelDirectContactInformationAlternativeProductsOther(PleaseSpecify)ComplianceMatchingGiftInquiryUpdateAccountPreferences:Sub/ShiftChildFundCancelAllFieldVolunteerOpptysFace toFaceSignup forEventPerm.DeclineAutoUpgradeInterest inFutureOpportunityRecurringDonationF2FInteractionIncorrectInformation/ ErrorRefund /AdjustmentRequestNewParticipantSpecialSponsorshipRequestGifts toParticipant>$500ProgressReportStatementInquiryTaxInformationGeneralInquiryDonationDisputeDeceasedFinancialReportingSpecialAssignmentStocksChangeParticipantAdd/UpdateFinancialAccount(CC/ACH)TransferSponsorshipPaidThroughDatePublicRelationsParticipantCorrespondenceGiftsin KindPartnershipInquiryBasicParticipantInfoUpdateAccountPreferences:OtherGifts toParticipantComplexParticipantInfo1XDonationPlannedGivingAllianceRequestParticipantDeathTechSupportStatus ofDonationProgressReportVendorSolicitationVisitRequestInfoDonorPortalEducationDisaffiliationMissingGiftAppealsChangeRecurringDonationAmount (non-sponsorship)Giftsin KindChildFundStoreUpdateContactinformationUpdateAccountPreferences:MailingPreferencesLiveEventVisitRequestInfoProgramQuestionsAgreementChangeStandardSponsorshipAmountParticipantDepartureProductsGiftcatalogPartialCancelDirectContactInformationAlternativeProductsOther(PleaseSpecify)ComplianceMatchingGiftInquiryUpdateAccountPreferences:Sub/ShiftChildFundCancelAllFieldVolunteerOpptysFace toFaceSignup forEventPerm.DeclineAutoUpgradeInterest inFutureOpportunityRecurringDonation

Secondary Case Types - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. F2F Interaction
  2. Incorrect Information / Error
  3. Refund / Adjustment Request
  4. New Participant
  5. Special Sponsorship Request
  6. Gifts to Participant>$500
  7. Progress Report
  8. Statement Inquiry
  9. Tax Information
  10. General Inquiry
  11. Donation Dispute
  12. Deceased
  13. Financial Reporting
  14. Special Assignment
  15. Stocks
  16. Change Participant
  17. Add/Update Financial Account (CC/ACH)
  18. Transfer Sponsorship
  19. Paid Through Date
  20. Public Relations
  21. Participant Correspondence
  22. Gifts in Kind
  23. Partnership Inquiry
  24. Basic Participant Info
  25. Update Account Preferences: Other
  26. Gifts to Participant
  27. Complex Participant Info
  28. 1X Donation
  29. Planned Giving
  30. Alliance Request
  31. Participant Death
  32. Tech Support
  33. Status of Donation
  34. Progress Report
  35. Vendor Solicitation
  36. Visit Request Info
  37. Donor Portal Education
  38. Disaffiliation
  39. Missing Gift
  40. Appeals
  41. Change Recurring Donation Amount (non-sponsorship)
  42. Gifts in Kind
  43. ChildFund Store
  44. Update Contact information
  45. Update Account Preferences: Mailing Preferences
  46. Live Event
  47. Visit Request Info
  48. Program Questions
  49. Agreement
  50. Change Standard Sponsorship Amount
  51. Participant Departure
  52. Products
  53. Gift catalog
  54. Partial Cancel
  55. Direct Contact Information
  56. Alternative Products
  57. Other (Please Specify)
  58. Compliance
  59. Matching Gift Inquiry
  60. Update Account Preferences: Sub/Shift
  61. ChildFund
  62. Cancel All
  63. Field Volunteer Opptys
  64. Face to Face
  65. Sign up for Event
  66. Perm. Decline Auto Upgrade
  67. Interest in Future Opportunity
  68. Recurring Donation