ProgressReportF2FInteractionAlternativeProductsMatchingGiftInquiryInterest inFutureOpportunityDisaffiliationChangeParticipantVendorSolicitationPlannedGivingVisitRequestInfoChangeStandardSponsorshipAmountCancelAllTechSupportVisitRequestInfoGiftcatalogStocksDeceasedDirectContactInformationParticipantDeathAgreementUpdateAccountPreferences:Sub/ShiftUpdateAccountPreferences:OtherSpecialAssignmentParticipantCorrespondenceTaxInformationIncorrectInformation/ ErrorTransferSponsorshipFinancialReportingAllianceRequestStatus ofDonationRecurringDonationRefund /AdjustmentRequestStatementInquiryPaidThroughDatePublicRelationsUpdateAccountPreferences:MailingPreferencesProductsFace toFaceChangeRecurringDonationAmount (non-sponsorship)Add/UpdateFinancialAccount(CC/ACH)1XDonationComplianceDonorPortalEducationChildFundStoreProgressReportLiveEventChildFundProgramQuestionsGifts toParticipant>$500Perm.DeclineAutoUpgradeMissingGiftGiftsin KindSignup forEventGiftsin KindPartialCancelUpdateContactinformationSpecialSponsorshipRequestDonationDisputeComplexParticipantInfoParticipantDeparturePartnershipInquiryGeneralInquiryBasicParticipantInfoFieldVolunteerOpptysOther(PleaseSpecify)Gifts toParticipantAppealsNewParticipantProgressReportF2FInteractionAlternativeProductsMatchingGiftInquiryInterest inFutureOpportunityDisaffiliationChangeParticipantVendorSolicitationPlannedGivingVisitRequestInfoChangeStandardSponsorshipAmountCancelAllTechSupportVisitRequestInfoGiftcatalogStocksDeceasedDirectContactInformationParticipantDeathAgreementUpdateAccountPreferences:Sub/ShiftUpdateAccountPreferences:OtherSpecialAssignmentParticipantCorrespondenceTaxInformationIncorrectInformation/ ErrorTransferSponsorshipFinancialReportingAllianceRequestStatus ofDonationRecurringDonationRefund /AdjustmentRequestStatementInquiryPaidThroughDatePublicRelationsUpdateAccountPreferences:MailingPreferencesProductsFace toFaceChangeRecurringDonationAmount (non-sponsorship)Add/UpdateFinancialAccount(CC/ACH)1XDonationComplianceDonorPortalEducationChildFundStoreProgressReportLiveEventChildFundProgramQuestionsGifts toParticipant>$500Perm.DeclineAutoUpgradeMissingGiftGiftsin KindSignup forEventGiftsin KindPartialCancelUpdateContactinformationSpecialSponsorshipRequestDonationDisputeComplexParticipantInfoParticipantDeparturePartnershipInquiryGeneralInquiryBasicParticipantInfoFieldVolunteerOpptysOther(PleaseSpecify)Gifts toParticipantAppealsNewParticipant

Secondary Case Types - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Progress Report
  2. F2F Interaction
  3. Alternative Products
  4. Matching Gift Inquiry
  5. Interest in Future Opportunity
  6. Disaffiliation
  7. Change Participant
  8. Vendor Solicitation
  9. Planned Giving
  10. Visit Request Info
  11. Change Standard Sponsorship Amount
  12. Cancel All
  13. Tech Support
  14. Visit Request Info
  15. Gift catalog
  16. Stocks
  17. Deceased
  18. Direct Contact Information
  19. Participant Death
  20. Agreement
  21. Update Account Preferences: Sub/Shift
  22. Update Account Preferences: Other
  23. Special Assignment
  24. Participant Correspondence
  25. Tax Information
  26. Incorrect Information / Error
  27. Transfer Sponsorship
  28. Financial Reporting
  29. Alliance Request
  30. Status of Donation
  31. Recurring Donation
  32. Refund / Adjustment Request
  33. Statement Inquiry
  34. Paid Through Date
  35. Public Relations
  36. Update Account Preferences: Mailing Preferences
  37. Products
  38. Face to Face
  39. Change Recurring Donation Amount (non-sponsorship)
  40. Add/Update Financial Account (CC/ACH)
  41. 1X Donation
  42. Compliance
  43. Donor Portal Education
  44. ChildFund Store
  45. Progress Report
  46. Live Event
  47. ChildFund
  48. Program Questions
  49. Gifts to Participant>$500
  50. Perm. Decline Auto Upgrade
  51. Missing Gift
  52. Gifts in Kind
  53. Sign up for Event
  54. Gifts in Kind
  55. Partial Cancel
  56. Update Contact information
  57. Special Sponsorship Request
  58. Donation Dispute
  59. Complex Participant Info
  60. Participant Departure
  61. Partnership Inquiry
  62. General Inquiry
  63. Basic Participant Info
  64. Field Volunteer Opptys
  65. Other (Please Specify)
  66. Gifts to Participant
  67. Appeals
  68. New Participant