StatementInquiry1XDonationProgramQuestionsAgreementStocksGiftcatalogDonorPortalEducationOther(PleaseSpecify)DonationDisputeParticipantCorrespondenceVisitRequestInfoDisaffiliationFinancialReportingVendorSolicitationTransferSponsorshipSignup forEventTaxInformationPaidThroughDateFace toFaceGiftsin KindAdd/UpdateFinancialAccount(CC/ACH)AppealsIncorrectInformation/ ErrorMatchingGiftInquiryMissingGiftAllianceRequestSpecialAssignmentCancelAllComplianceNewParticipantComplexParticipantInfoAlternativeProductsUpdateAccountPreferences:Sub/ShiftPartialCancelParticipantDeathSpecialSponsorshipRequestGeneralInquiryDeceasedBasicParticipantInfoPlannedGivingProgressReportChildFundInterest inFutureOpportunityFieldVolunteerOpptysParticipantDeparturePublicRelationsStatus ofDonationGifts toParticipantVisitRequestInfoDirectContactInformationPartnershipInquiryRecurringDonationChangeRecurringDonationAmount (non-sponsorship)ProductsChildFundStoreProgressReportUpdateContactinformationChangeStandardSponsorshipAmountGifts toParticipant>$500Perm.DeclineAutoUpgradeUpdateAccountPreferences:MailingPreferencesLiveEventGiftsin KindChangeParticipantF2FInteractionUpdateAccountPreferences:OtherRefund /AdjustmentRequestTechSupportStatementInquiry1XDonationProgramQuestionsAgreementStocksGiftcatalogDonorPortalEducationOther(PleaseSpecify)DonationDisputeParticipantCorrespondenceVisitRequestInfoDisaffiliationFinancialReportingVendorSolicitationTransferSponsorshipSignup forEventTaxInformationPaidThroughDateFace toFaceGiftsin KindAdd/UpdateFinancialAccount(CC/ACH)AppealsIncorrectInformation/ ErrorMatchingGiftInquiryMissingGiftAllianceRequestSpecialAssignmentCancelAllComplianceNewParticipantComplexParticipantInfoAlternativeProductsUpdateAccountPreferences:Sub/ShiftPartialCancelParticipantDeathSpecialSponsorshipRequestGeneralInquiryDeceasedBasicParticipantInfoPlannedGivingProgressReportChildFundInterest inFutureOpportunityFieldVolunteerOpptysParticipantDeparturePublicRelationsStatus ofDonationGifts toParticipantVisitRequestInfoDirectContactInformationPartnershipInquiryRecurringDonationChangeRecurringDonationAmount (non-sponsorship)ProductsChildFundStoreProgressReportUpdateContactinformationChangeStandardSponsorshipAmountGifts toParticipant>$500Perm.DeclineAutoUpgradeUpdateAccountPreferences:MailingPreferencesLiveEventGiftsin KindChangeParticipantF2FInteractionUpdateAccountPreferences:OtherRefund /AdjustmentRequestTechSupport

Secondary Case Types - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Statement Inquiry
  2. 1X Donation
  3. Program Questions
  4. Agreement
  5. Stocks
  6. Gift catalog
  7. Donor Portal Education
  8. Other (Please Specify)
  9. Donation Dispute
  10. Participant Correspondence
  11. Visit Request Info
  12. Disaffiliation
  13. Financial Reporting
  14. Vendor Solicitation
  15. Transfer Sponsorship
  16. Sign up for Event
  17. Tax Information
  18. Paid Through Date
  19. Face to Face
  20. Gifts in Kind
  21. Add/Update Financial Account (CC/ACH)
  22. Appeals
  23. Incorrect Information / Error
  24. Matching Gift Inquiry
  25. Missing Gift
  26. Alliance Request
  27. Special Assignment
  28. Cancel All
  29. Compliance
  30. New Participant
  31. Complex Participant Info
  32. Alternative Products
  33. Update Account Preferences: Sub/Shift
  34. Partial Cancel
  35. Participant Death
  36. Special Sponsorship Request
  37. General Inquiry
  38. Deceased
  39. Basic Participant Info
  40. Planned Giving
  41. Progress Report
  42. ChildFund
  43. Interest in Future Opportunity
  44. Field Volunteer Opptys
  45. Participant Departure
  46. Public Relations
  47. Status of Donation
  48. Gifts to Participant
  49. Visit Request Info
  50. Direct Contact Information
  51. Partnership Inquiry
  52. Recurring Donation
  53. Change Recurring Donation Amount (non-sponsorship)
  54. Products
  55. ChildFund Store
  56. Progress Report
  57. Update Contact information
  58. Change Standard Sponsorship Amount
  59. Gifts to Participant>$500
  60. Perm. Decline Auto Upgrade
  61. Update Account Preferences: Mailing Preferences
  62. Live Event
  63. Gifts in Kind
  64. Change Participant
  65. F2F Interaction
  66. Update Account Preferences: Other
  67. Refund / Adjustment Request
  68. Tech Support