Post a familytradition inthe teamchatuse the studentsname in theopening andclosing of atleast 10contacts10 5-starreviewscomment ona post in thetips andtricks SlackchannelAsk to moveto calls whenthe queuepicks upNoattendanceissues forthe monthOnly closeresolvedcontacts orcontacts olderthan 24 hrsKB scoreof 90% forthe monthGet a QAscore of100%QA scoreabove86% forthe monthProductivityof 86% forthe monthUse thewordtinsel in acontactThank thebilling teamfor helpingon a contactCompleteacrosswordCompleteacrosswordstick to yoursched for thefull month(unlessapproved byleadership)Showgratitudefor help inSatGenUse correctgrammerand spellingCompletethe wordsearchPost ahelpful hintin the teamchat once aweekUse thewordjingle in acontactDSATbelow10% forthe monthRespondto all DMswithin 2minutesCSAT of85% forthe monthPost a familytradition inthe teamchatuse the studentsname in theopening andclosing of atleast 10contacts10 5-starreviewscomment ona post in thetips andtricks SlackchannelAsk to moveto calls whenthe queuepicks upNoattendanceissues forthe monthOnly closeresolvedcontacts orcontacts olderthan 24 hrsKB scoreof 90% forthe monthGet a QAscore of100%QA scoreabove86% forthe monthProductivityof 86% forthe monthUse thewordtinsel in acontactThank thebilling teamfor helpingon a contactCompleteacrosswordCompleteacrosswordstick to yoursched for thefull month(unlessapproved byleadership)Showgratitudefor help inSatGenUse correctgrammerand spellingCompletethe wordsearchPost ahelpful hintin the teamchat once aweekUse thewordjingle in acontactDSATbelow10% forthe monthRespondto all DMswithin 2minutesCSAT of85% forthe month

Jingle Bells Cheggo!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post a family tradition in the team chat
  2. use the students name in the opening and closing of at least 10 contacts
  3. 10 5-star reviews
  4. comment on a post in the tips and tricks Slack channel
  5. Ask to move to calls when the queue picks up
  6. No attendance issues for the month
  7. Only close resolved contacts or contacts older than 24 hrs
  8. KB score of 90% for the month
  9. Get a QA score of 100%
  10. QA score above 86% for the month
  11. Productivity of 86% for the month
  12. Use the word tinsel in a contact
  13. Thank the billing team for helping on a contact
  14. Complete a crossword
  15. Complete a crossword
  16. stick to your sched for the full month (unless approved by leadership)
  17. Show gratitude for help in SatGen
  18. Use correct grammer and spelling
  19. Complete the word search
  20. Post a helpful hint in the team chat once a week
  21. Use the word jingle in a contact
  22. DSAT below 10% for the month
  23. Respond to all DMs within 2 minutes
  24. CSAT of 85% for the month