(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Only close resolved contacts or contacts older than 24 hrs
DSAT below 10% for the month
Post a family tradition in the team chat
No
attendance issues for the month
QA score above 86% for the month
Thank the billing team for helping on a contact
CSAT of 85% for the month
Respond to all DMs within 2 minutes
Complete a crossword
Show gratitude for help in SatGen
Ask to move to calls when the queue picks up
Use correct grammer and spelling
Use the word tinsel in a contact
stick to your sched for the full month (unless approved by leadership)
Complete the word search
Use the word jingle in a contact
Complete a crossword
Post a helpful hint in the team chat once a week
10 5-star reviews
KB score of 90% for the month
Productivity of 86% for the month
use the students name in the opening and closing of at least 10 contacts
Get a QA score of 100%
comment on a post in the tips and tricks Slack channel
