(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complete the word search
Productivity of 86% for the month
DSAT below 10% for the month
Thank the billing team for helping on a contact
QA score above 86% for the month
Ask to move to calls when the queue picks up
Only close resolved contacts or contacts older than 24 hrs
Use correct grammer and spelling
Post a family tradition in the team chat
Use the word tinsel in a contact
Get a QA score of 100%
10 5-star reviews
Use the word jingle in a contact
use the students name in the opening and closing of at least 10 contacts
KB score of 90% for the month
stick to your sched for the full month (unless approved by leadership)
CSAT of 85% for the month
Post a helpful hint in the team chat once a week
Complete a crossword
comment on a post in the tips and tricks Slack channel
