Only closeresolvedcontacts orcontacts olderthan 24 hrsDSATbelow10% forthe monthPost a familytradition inthe teamchatNoattendanceissues forthe monthQA scoreabove86% forthe monthThank thebilling teamfor helpingon a contactCSAT of85% forthe monthRespondto all DMswithin 2minutesCompleteacrosswordShowgratitudefor help inSatGenAsk to moveto calls whenthe queuepicks upUse correctgrammerand spellingUse thewordtinsel in acontactstick to yoursched for thefull month(unlessapproved byleadership)Completethe wordsearchUse thewordjingle in acontactCompleteacrosswordPost ahelpful hintin the teamchat once aweek10 5-starreviewsKB scoreof 90% forthe monthProductivityof 86% forthe monthuse the studentsname in theopening andclosing of atleast 10contactsGet a QAscore of100%comment ona post in thetips andtricks SlackchannelOnly closeresolvedcontacts orcontacts olderthan 24 hrsDSATbelow10% forthe monthPost a familytradition inthe teamchatNoattendanceissues forthe monthQA scoreabove86% forthe monthThank thebilling teamfor helpingon a contactCSAT of85% forthe monthRespondto all DMswithin 2minutesCompleteacrosswordShowgratitudefor help inSatGenAsk to moveto calls whenthe queuepicks upUse correctgrammerand spellingUse thewordtinsel in acontactstick to yoursched for thefull month(unlessapproved byleadership)Completethe wordsearchUse thewordjingle in acontactCompleteacrosswordPost ahelpful hintin the teamchat once aweek10 5-starreviewsKB scoreof 90% forthe monthProductivityof 86% forthe monthuse the studentsname in theopening andclosing of atleast 10contactsGet a QAscore of100%comment ona post in thetips andtricks Slackchannel

Jingle Bells Cheggo!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Only close resolved contacts or contacts older than 24 hrs
  2. DSAT below 10% for the month
  3. Post a family tradition in the team chat
  4. No attendance issues for the month
  5. QA score above 86% for the month
  6. Thank the billing team for helping on a contact
  7. CSAT of 85% for the month
  8. Respond to all DMs within 2 minutes
  9. Complete a crossword
  10. Show gratitude for help in SatGen
  11. Ask to move to calls when the queue picks up
  12. Use correct grammer and spelling
  13. Use the word tinsel in a contact
  14. stick to your sched for the full month (unless approved by leadership)
  15. Complete the word search
  16. Use the word jingle in a contact
  17. Complete a crossword
  18. Post a helpful hint in the team chat once a week
  19. 10 5-star reviews
  20. KB score of 90% for the month
  21. Productivity of 86% for the month
  22. use the students name in the opening and closing of at least 10 contacts
  23. Get a QA score of 100%
  24. comment on a post in the tips and tricks Slack channel