(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
G-Customer asks for amenities
I-Customer needs accessories
B-Customer calls in for a dashboard light that is not on the KB
B-Customer called wrong dealership
I-Customer calls for recall for SH
O-Customer needs Sales advisor
G-Customer gets new advantage care
I-Send an Off brand oil change IM
B-If you fill out a help desk
G-Walk in for Dewey Dodge Express
N-Schedule a Fiat
O-Call parts for recall at St George Ford
O-If you get a Spanish caller
N-Send Genesis Customer to Alice
I-You inform the customer of the recommended oil interval
O-Have a TL check Escalation IM
N-If you give a customer Garff Care phone #
N-Schedule customer for spark plugs
G-You give a customer drop box information
B-Customer calls about a radio code
G-Remind customer that scheduling after 12 may go into the next day