(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I-Customer needs accessories
G-Remind customer that scheduling after 12 may go into the next day
B-Customer called wrong dealership
I-Customer needs pricing for Culver City Toyota
N-If you give a customer Garff Care phone #
N-Schedule customer for spark plugs
B-Customer calls in for a dashboard light that is not on the KB
B-If you fill out a help desk
G-You give a customer drop box information
I-You inform the customer of the recommended oil interval