(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Copay
"AWARE Network"
CSR uses a system you have never seen before
CSR researches provider with Dr Finder
"Verify Benefits" Service Intent
CSR places member on hold
Member Portal
CSR reviews notes from another rep
CSR offers benefits
COB
"Deductible"
"Out-of-Pocket Max"
"Are you calling about yourself?"
CSR fully validates caller
"In network"
ID Card
CSR calls out to another service area/tech/provider
