(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"eligible service"
CSR reviews accumulations
Caller thanks CSR for their help
CSR offers benefits
CSR asks probing question
CSR researches provider in CSD
"Out-of-Pocket Max"
CSR uses a system you have never seen before
CSR calls out to another service area/tech/provider