incorrectSSN/DOBcustomerputs youon holdsibilingcallingloginissuebank/checkcashingplacesomeonecriescan'tcashcheckcheckreissuehelpedpeer oncs-faqshits over60 callssends 40emailsduringshiftcustomersharespositiveexperienceincarceratedcustomertells/hearsa bad dadjokeSCCcancellationrequestidentifiedsystembugpositivefeedbackpaymentrefundFITdocumentrequestvery nicecustomerthreatened tocontactlawyer/news/etcreapplyforCBApasswordresetpayoutquestionincorrectSSN/DOBcustomerputs youon holdsibilingcallingloginissuebank/checkcashingplacesomeonecriescan'tcashcheckcheckreissuehelpedpeer oncs-faqshits over60 callssends 40emailsduringshiftcustomersharespositiveexperienceincarceratedcustomertells/hearsa bad dadjokeSCCcancellationrequestidentifiedsystembugpositivefeedbackpaymentrefundFITdocumentrequestvery nicecustomerthreatened tocontactlawyer/news/etcreapplyforCBApasswordresetpayoutquestion

CS Bingo 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. incorrect SSN/DOB
  2. customer puts you on hold
  3. sibiling calling
  4. login issue
  5. bank/check cashing place
  6. someone cries
  7. can't cash check
  8. check reissue
  9. helped peer on cs-faqs
  10. hits over 60 calls
  11. sends 40 emails during shift
  12. customer shares positive experience
  13. incarcerated customer
  14. tells/hears a bad dad joke
  15. SCC cancellation request
  16. identified system bug
  17. positive feedback
  18. payment refund
  19. FIT document request
  20. very nice customer
  21. threatened to contact lawyer/news/etc
  22. reapply for CBA
  23. password reset
  24. payout question