passwordresetpositivefeedbackincarceratedcustomerpayoutquestionreapplyforCBAvery nicecustomerFITdocumentrequestcheckreissuebank/checkcashingplaceSCCcancellationrequestsomeonecrieshits over60 callsidentifiedsystembugcustomersharespositiveexperiencethreatened tocontactlawyer/news/etccustomerputs youon holdincorrectSSN/DOBpaymentrefundtells/hearsa bad dadjokeloginissuesends 40emailsduringshiftcan'tcashcheckhelpedpeer oncs-faqssibilingcallingpasswordresetpositivefeedbackincarceratedcustomerpayoutquestionreapplyforCBAvery nicecustomerFITdocumentrequestcheckreissuebank/checkcashingplaceSCCcancellationrequestsomeonecrieshits over60 callsidentifiedsystembugcustomersharespositiveexperiencethreatened tocontactlawyer/news/etccustomerputs youon holdincorrectSSN/DOBpaymentrefundtells/hearsa bad dadjokeloginissuesends 40emailsduringshiftcan'tcashcheckhelpedpeer oncs-faqssibilingcalling

CS Bingo 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. password reset
  2. positive feedback
  3. incarcerated customer
  4. payout question
  5. reapply for CBA
  6. very nice customer
  7. FIT document request
  8. check reissue
  9. bank/check cashing place
  10. SCC cancellation request
  11. someone cries
  12. hits over 60 calls
  13. identified system bug
  14. customer shares positive experience
  15. threatened to contact lawyer/news/etc
  16. customer puts you on hold
  17. incorrect SSN/DOB
  18. payment refund
  19. tells/hears a bad dad joke
  20. login issue
  21. sends 40 emails during shift
  22. can't cash check
  23. helped peer on cs-faqs
  24. sibiling calling