incarceratedcustomercustomerputs youon holdpaymentrefundcheckreissuecustomersharespositiveexperiencehits over60 callssomeonecriesFITdocumentrequestvery nicecustomerhelpedpeer oncs-faqsloginissuebank/checkcashingplacepositivefeedbackpasswordresettells/hearsa bad dadjokesibilingcallingpayoutquestionidentifiedsystembugsends 40emailsduringshiftthreatened tocontactlawyer/news/etcSCCcancellationrequestcan'tcashcheckincorrectSSN/DOBreapplyforCBAincarceratedcustomercustomerputs youon holdpaymentrefundcheckreissuecustomersharespositiveexperiencehits over60 callssomeonecriesFITdocumentrequestvery nicecustomerhelpedpeer oncs-faqsloginissuebank/checkcashingplacepositivefeedbackpasswordresettells/hearsa bad dadjokesibilingcallingpayoutquestionidentifiedsystembugsends 40emailsduringshiftthreatened tocontactlawyer/news/etcSCCcancellationrequestcan'tcashcheckincorrectSSN/DOBreapplyforCBA

CS Bingo 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. incarcerated customer
  2. customer puts you on hold
  3. payment refund
  4. check reissue
  5. customer shares positive experience
  6. hits over 60 calls
  7. someone cries
  8. FIT document request
  9. very nice customer
  10. helped peer on cs-faqs
  11. login issue
  12. bank/check cashing place
  13. positive feedback
  14. password reset
  15. tells/hears a bad dad joke
  16. sibiling calling
  17. payout question
  18. identified system bug
  19. sends 40 emails during shift
  20. threatened to contact lawyer/news/etc
  21. SCC cancellation request
  22. can't cash check
  23. incorrect SSN/DOB
  24. reapply for CBA