customersharespositiveexperiencesends 40emailsduringshiftFITdocumentrequestthreatened tocontactlawyer/news/etchelpedpeer oncs-faqspasswordresettells/hearsa bad dadjokesibilingcallingidentifiedsystembugsomeonecriescan'tcashcheckbank/checkcashingplacereapplyforCBASCCcancellationrequestvery nicecustomerpositivefeedbackloginissuecheckreissueincarceratedcustomerhits over60 callspayoutquestionpaymentrefundcustomerputs youon holdincorrectSSN/DOBcustomersharespositiveexperiencesends 40emailsduringshiftFITdocumentrequestthreatened tocontactlawyer/news/etchelpedpeer oncs-faqspasswordresettells/hearsa bad dadjokesibilingcallingidentifiedsystembugsomeonecriescan'tcashcheckbank/checkcashingplacereapplyforCBASCCcancellationrequestvery nicecustomerpositivefeedbackloginissuecheckreissueincarceratedcustomerhits over60 callspayoutquestionpaymentrefundcustomerputs youon holdincorrectSSN/DOB

CS Bingo 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer shares positive experience
  2. sends 40 emails during shift
  3. FIT document request
  4. threatened to contact lawyer/news/etc
  5. helped peer on cs-faqs
  6. password reset
  7. tells/hears a bad dad joke
  8. sibiling calling
  9. identified system bug
  10. someone cries
  11. can't cash check
  12. bank/check cashing place
  13. reapply for CBA
  14. SCC cancellation request
  15. very nice customer
  16. positive feedback
  17. login issue
  18. check reissue
  19. incarcerated customer
  20. hits over 60 calls
  21. payout question
  22. payment refund
  23. customer puts you on hold
  24. incorrect SSN/DOB