Customer tells story about their life Work through lunch Submit Product Improvement Ticket Cancellation Request CBA Unauthorized Bank/Card Charges (Fraud) Late Reporting Spouse Calling Hit over 70 calls Submit RiskOps Ticket Abusive Customer Reached out to new hire Reporting Issue Referral Question Screaming Customer Pending Payment Concern BIN Issue Terminated Account Avoid Supervisor Followup SCC Locked Expedite Payout Request Payment Void Customer claiming ID Theft Waive Fee Submit FinOps Ticket Customer tells story about their life Work through lunch Submit Product Improvement Ticket Cancellation Request CBA Unauthorized Bank/Card Charges (Fraud) Late Reporting Spouse Calling Hit over 70 calls Submit RiskOps Ticket Abusive Customer Reached out to new hire Reporting Issue Referral Question Screaming Customer Pending Payment Concern BIN Issue Terminated Account Avoid Supervisor Followup SCC Locked Expedite Payout Request Payment Void Customer claiming ID Theft Waive Fee Submit FinOps Ticket
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer tells story about their life
Work through lunch
Submit Product Improvement Ticket
Cancellation Request CBA
Unauthorized Bank/Card Charges (Fraud)
Late Reporting
Spouse Calling
Hit over 70 calls
Submit RiskOps Ticket
Abusive Customer
Reached out to new hire
Reporting Issue
Referral Question
Screaming Customer
Pending Payment Concern
BIN Issue
Terminated Account
Avoid Supervisor Followup
SCC Locked
Expedite Payout Request
Payment Void
Customer claiming ID Theft
Waive Fee
Submit FinOps Ticket