Reachedout tonew hirePaymentVoidSubmitProductImprovementTicketAbusiveCustomerSpouseCallingSCCLockedHit over70 callsPendingPaymentConcernCustomerclaimingID TheftReferralQuestionUnauthorizedBank/CardCharges(Fraud)LateReportingAvoidSupervisorFollowupExpeditePayoutRequestReportingIssueBINIssueSubmitFinOpsTicketTerminatedAccountSubmitRiskOpsTicketCancellationRequestCBAWorkthroughlunchWaiveFeeScreamingCustomerCustomertells storyabouttheir lifeReachedout tonew hirePaymentVoidSubmitProductImprovementTicketAbusiveCustomerSpouseCallingSCCLockedHit over70 callsPendingPaymentConcernCustomerclaimingID TheftReferralQuestionUnauthorizedBank/CardCharges(Fraud)LateReportingAvoidSupervisorFollowupExpeditePayoutRequestReportingIssueBINIssueSubmitFinOpsTicketTerminatedAccountSubmitRiskOpsTicketCancellationRequestCBAWorkthroughlunchWaiveFeeScreamingCustomerCustomertells storyabouttheir life

CS BINGO 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reached out to new hire
  2. Payment Void
  3. Submit Product Improvement Ticket
  4. Abusive Customer
  5. Spouse Calling
  6. SCC Locked
  7. Hit over 70 calls
  8. Pending Payment Concern
  9. Customer claiming ID Theft
  10. Referral Question
  11. Unauthorized Bank/Card Charges (Fraud)
  12. Late Reporting
  13. Avoid Supervisor Followup
  14. Expedite Payout Request
  15. Reporting Issue
  16. BIN Issue
  17. Submit FinOps Ticket
  18. Terminated Account
  19. Submit RiskOps Ticket
  20. Cancellation Request CBA
  21. Work through lunch
  22. Waive Fee
  23. Screaming Customer
  24. Customer tells story about their life