Terminated Account Work through lunch Cancellation Request CBA Customer tells story about their life Payment Void Referral Question Abusive Customer Avoid Supervisor Followup Waive Fee Spouse Calling Hit over 70 calls Late Reporting Customer claiming ID Theft Reached out to new hire Unauthorized Bank/Card Charges (Fraud) Expedite Payout Request Submit RiskOps Ticket Screaming Customer SCC Locked Pending Payment Concern Submit FinOps Ticket BIN Issue Reporting Issue Submit Product Improvement Ticket Terminated Account Work through lunch Cancellation Request CBA Customer tells story about their life Payment Void Referral Question Abusive Customer Avoid Supervisor Followup Waive Fee Spouse Calling Hit over 70 calls Late Reporting Customer claiming ID Theft Reached out to new hire Unauthorized Bank/Card Charges (Fraud) Expedite Payout Request Submit RiskOps Ticket Screaming Customer SCC Locked Pending Payment Concern Submit FinOps Ticket BIN Issue Reporting Issue Submit Product Improvement Ticket
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Terminated Account
Work through lunch
Cancellation Request CBA
Customer tells story about their life
Payment Void
Referral Question
Abusive Customer
Avoid Supervisor Followup
Waive Fee
Spouse Calling
Hit over 70 calls
Late Reporting
Customer claiming ID Theft
Reached out to new hire
Unauthorized Bank/Card Charges (Fraud)
Expedite Payout Request
Submit RiskOps Ticket
Screaming Customer
SCC Locked
Pending Payment Concern
Submit FinOps Ticket
BIN Issue
Reporting Issue
Submit Product Improvement Ticket