AvoidSupervisorFollowupSubmitProductImprovementTicketHit over70 callsLateReportingPendingPaymentConcernCustomerclaimingID TheftReportingIssueSubmitRiskOpsTicketTerminatedAccountCustomertells storyabouttheir lifeUnauthorizedBank/CardCharges(Fraud)SpouseCallingWaiveFeePaymentVoidSubmitFinOpsTicketScreamingCustomerCancellationRequestCBAReferralQuestionReachedout tonew hireAbusiveCustomerExpeditePayoutRequestBINIssueWorkthroughlunchSCCLockedAvoidSupervisorFollowupSubmitProductImprovementTicketHit over70 callsLateReportingPendingPaymentConcernCustomerclaimingID TheftReportingIssueSubmitRiskOpsTicketTerminatedAccountCustomertells storyabouttheir lifeUnauthorizedBank/CardCharges(Fraud)SpouseCallingWaiveFeePaymentVoidSubmitFinOpsTicketScreamingCustomerCancellationRequestCBAReferralQuestionReachedout tonew hireAbusiveCustomerExpeditePayoutRequestBINIssueWorkthroughlunchSCCLocked

CS BINGO 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoid Supervisor Followup
  2. Submit Product Improvement Ticket
  3. Hit over 70 calls
  4. Late Reporting
  5. Pending Payment Concern
  6. Customer claiming ID Theft
  7. Reporting Issue
  8. Submit RiskOps Ticket
  9. Terminated Account
  10. Customer tells story about their life
  11. Unauthorized Bank/Card Charges (Fraud)
  12. Spouse Calling
  13. Waive Fee
  14. Payment Void
  15. Submit FinOps Ticket
  16. Screaming Customer
  17. Cancellation Request CBA
  18. Referral Question
  19. Reached out to new hire
  20. Abusive Customer
  21. Expedite Payout Request
  22. BIN Issue
  23. Work through lunch
  24. SCC Locked