Customertells storyabouttheir lifeSubmitProductImprovementTicketAvoidSupervisorFollowupSpouseCallingExpeditePayoutRequestReachedout tonew hirePendingPaymentConcernSubmitFinOpsTicketScreamingCustomerWorkthroughlunchSubmitRiskOpsTicketReferralQuestionAbusiveCustomerUnauthorizedBank/CardCharges(Fraud)CancellationRequestCBATerminatedAccountReportingIssueCustomerclaimingID TheftSCCLockedLateReportingHit over70 callsPaymentVoidWaiveFeeBINIssueCustomertells storyabouttheir lifeSubmitProductImprovementTicketAvoidSupervisorFollowupSpouseCallingExpeditePayoutRequestReachedout tonew hirePendingPaymentConcernSubmitFinOpsTicketScreamingCustomerWorkthroughlunchSubmitRiskOpsTicketReferralQuestionAbusiveCustomerUnauthorizedBank/CardCharges(Fraud)CancellationRequestCBATerminatedAccountReportingIssueCustomerclaimingID TheftSCCLockedLateReportingHit over70 callsPaymentVoidWaiveFeeBINIssue

CS BINGO 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Customer tells story about their life
  2. Submit Product Improvement Ticket
  3. Avoid Supervisor Followup
  4. Spouse Calling
  5. Expedite Payout Request
  6. Reached out to new hire
  7. Pending Payment Concern
  8. Submit FinOps Ticket
  9. Screaming Customer
  10. Work through lunch
  11. Submit RiskOps Ticket
  12. Referral Question
  13. Abusive Customer
  14. Unauthorized Bank/Card Charges (Fraud)
  15. Cancellation Request CBA
  16. Terminated Account
  17. Reporting Issue
  18. Customer claiming ID Theft
  19. SCC Locked
  20. Late Reporting
  21. Hit over 70 calls
  22. Payment Void
  23. Waive Fee
  24. BIN Issue