WorkthroughlunchPaymentVoidScreamingCustomerSubmitProductImprovementTicketWaiveFeeSpouseCallingCancellationRequestCBAReportingIssueHit over70 callsLateReportingCustomertells storyabouttheir lifeTerminatedAccountUnauthorizedBank/CardCharges(Fraud)ReferralQuestionAbusiveCustomerReachedout tonew hireSubmitFinOpsTicketBINIssueSCCLockedSubmitRiskOpsTicketCustomerclaimingID TheftAvoidSupervisorFollowupExpeditePayoutRequestPendingPaymentConcernWorkthroughlunchPaymentVoidScreamingCustomerSubmitProductImprovementTicketWaiveFeeSpouseCallingCancellationRequestCBAReportingIssueHit over70 callsLateReportingCustomertells storyabouttheir lifeTerminatedAccountUnauthorizedBank/CardCharges(Fraud)ReferralQuestionAbusiveCustomerReachedout tonew hireSubmitFinOpsTicketBINIssueSCCLockedSubmitRiskOpsTicketCustomerclaimingID TheftAvoidSupervisorFollowupExpeditePayoutRequestPendingPaymentConcern

CS BINGO 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work through lunch
  2. Payment Void
  3. Screaming Customer
  4. Submit Product Improvement Ticket
  5. Waive Fee
  6. Spouse Calling
  7. Cancellation Request CBA
  8. Reporting Issue
  9. Hit over 70 calls
  10. Late Reporting
  11. Customer tells story about their life
  12. Terminated Account
  13. Unauthorized Bank/Card Charges (Fraud)
  14. Referral Question
  15. Abusive Customer
  16. Reached out to new hire
  17. Submit FinOps Ticket
  18. BIN Issue
  19. SCC Locked
  20. Submit RiskOps Ticket
  21. Customer claiming ID Theft
  22. Avoid Supervisor Followup
  23. Expedite Payout Request
  24. Pending Payment Concern