ExpeditePayoutRequestReportingIssueScreamingCustomerSubmitFinOpsTicketTerminatedAccountHit over70 callsSCCLockedSubmitProductImprovementTicketSpouseCallingReferralQuestionPaymentVoidAvoidSupervisorFollowupAbusiveCustomerCustomerclaimingID TheftUnauthorizedBank/CardCharges(Fraud)WaiveFeeReachedout tonew hireLateReportingWorkthroughlunchBINIssuePendingPaymentConcernCancellationRequestCBACustomertells storyabouttheir lifeSubmitRiskOpsTicketExpeditePayoutRequestReportingIssueScreamingCustomerSubmitFinOpsTicketTerminatedAccountHit over70 callsSCCLockedSubmitProductImprovementTicketSpouseCallingReferralQuestionPaymentVoidAvoidSupervisorFollowupAbusiveCustomerCustomerclaimingID TheftUnauthorizedBank/CardCharges(Fraud)WaiveFeeReachedout tonew hireLateReportingWorkthroughlunchBINIssuePendingPaymentConcernCancellationRequestCBACustomertells storyabouttheir lifeSubmitRiskOpsTicket

CS BINGO 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Expedite Payout Request
  2. Reporting Issue
  3. Screaming Customer
  4. Submit FinOps Ticket
  5. Terminated Account
  6. Hit over 70 calls
  7. SCC Locked
  8. Submit Product Improvement Ticket
  9. Spouse Calling
  10. Referral Question
  11. Payment Void
  12. Avoid Supervisor Followup
  13. Abusive Customer
  14. Customer claiming ID Theft
  15. Unauthorized Bank/Card Charges (Fraud)
  16. Waive Fee
  17. Reached out to new hire
  18. Late Reporting
  19. Work through lunch
  20. BIN Issue
  21. Pending Payment Concern
  22. Cancellation Request CBA
  23. Customer tells story about their life
  24. Submit RiskOps Ticket