ReportingIssueLateReportingSubmitRiskOpsTicketWaiveFeeReferralQuestionTerminatedAccountPendingPaymentConcernSubmitFinOpsTicketPaymentVoidReachedout tonew hireAbusiveCustomerScreamingCustomerExpeditePayoutRequestCancellationRequestCBASubmitProductImprovementTicketSCCLockedHit over70 callsUnauthorizedBank/CardCharges(Fraud)BINIssueSpouseCallingWorkthroughlunchCustomertells storyabouttheir lifeCustomerclaimingID TheftAvoidSupervisorFollowupReportingIssueLateReportingSubmitRiskOpsTicketWaiveFeeReferralQuestionTerminatedAccountPendingPaymentConcernSubmitFinOpsTicketPaymentVoidReachedout tonew hireAbusiveCustomerScreamingCustomerExpeditePayoutRequestCancellationRequestCBASubmitProductImprovementTicketSCCLockedHit over70 callsUnauthorizedBank/CardCharges(Fraud)BINIssueSpouseCallingWorkthroughlunchCustomertells storyabouttheir lifeCustomerclaimingID TheftAvoidSupervisorFollowup

CS BINGO 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reporting Issue
  2. Late Reporting
  3. Submit RiskOps Ticket
  4. Waive Fee
  5. Referral Question
  6. Terminated Account
  7. Pending Payment Concern
  8. Submit FinOps Ticket
  9. Payment Void
  10. Reached out to new hire
  11. Abusive Customer
  12. Screaming Customer
  13. Expedite Payout Request
  14. Cancellation Request CBA
  15. Submit Product Improvement Ticket
  16. SCC Locked
  17. Hit over 70 calls
  18. Unauthorized Bank/Card Charges (Fraud)
  19. BIN Issue
  20. Spouse Calling
  21. Work through lunch
  22. Customer tells story about their life
  23. Customer claiming ID Theft
  24. Avoid Supervisor Followup