HandlingSilence/HoldGrammarCommunicationIncorrectCommunicationHandlingSilence/Hold-IncorrectPolicy &ProcedureSense ofUrgency/Efficiency/FlexibilityDocumen-ting theContactReliability/Follow-upIncorrectWillingness/Empathy-IncorrectUrgency/Efficiency/FlexibilityIncorrectReading/Listening-IncorrectWillingness/EmpathyKindness/Sociability-IncorrectGrammar-IncorrectNSEReliability/Follow-upReading/ListeningNSEDocumen-ting theContact-IncorrectKindness/SociabilityVerificationResourceKnowledgeContactResolutionHandlingSilence/HoldGrammarCommunicationIncorrectCommunicationHandlingSilence/Hold-IncorrectPolicy &ProcedureSense ofUrgency/Efficiency/FlexibilityDocumen-ting theContactReliability/Follow-upIncorrectWillingness/Empathy-IncorrectUrgency/Efficiency/FlexibilityIncorrectReading/Listening-IncorrectWillingness/EmpathyKindness/Sociability-IncorrectGrammar-IncorrectNSEReliability/Follow-upReading/ListeningNSEDocumen-ting theContact-IncorrectKindness/SociabilityVerificationResourceKnowledgeContactResolution

BML Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handling Silence/ Hold
  2. Grammar
  3. Communication Incorrect
  4. Communication
  5. Handling Silence/ Hold- Incorrect
  6. Policy & Procedure
  7. Sense of Urgency/ Efficiency/ Flexibility
  8. Documen- ting the Contact
  9. Reliability/ Follow-up Incorrect
  10. Willingness/ Empathy- Incorrect
  11. Urgency/ Efficiency/ Flexibility Incorrect
  12. Reading/ Listening- Incorrect
  13. Willingness/ Empathy
  14. Kindness/ Sociability- Incorrect
  15. Grammar- Incorrect
  16. NSE
  17. Reliability/ Follow-up
  18. Reading/ Listening
  19. NSE
  20. Documen- ting the Contact- Incorrect
  21. Kindness/ Sociability
  22. Verification
  23. Resource Knowledge
  24. Contact Resolution