Willingness/EmpathyCommunicationReading/ListeningHandlingSilence/HoldDocumen-ting theContact-IncorrectPolicy &ProcedureContactResolutionCommunicationIncorrectResourceKnowledgeWillingness/Empathy-IncorrectReading/Listening-IncorrectVerificationDocumen-ting theContactGrammarReliability/Follow-upNSEKindness/Sociability-IncorrectReliability/Follow-upIncorrectGrammar-IncorrectKindness/SociabilitySense ofUrgency/Efficiency/FlexibilityNSEUrgency/Efficiency/FlexibilityIncorrectHandlingSilence/Hold-IncorrectWillingness/EmpathyCommunicationReading/ListeningHandlingSilence/HoldDocumen-ting theContact-IncorrectPolicy &ProcedureContactResolutionCommunicationIncorrectResourceKnowledgeWillingness/Empathy-IncorrectReading/Listening-IncorrectVerificationDocumen-ting theContactGrammarReliability/Follow-upNSEKindness/Sociability-IncorrectReliability/Follow-upIncorrectGrammar-IncorrectKindness/SociabilitySense ofUrgency/Efficiency/FlexibilityNSEUrgency/Efficiency/FlexibilityIncorrectHandlingSilence/Hold-Incorrect

BML Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Willingness/ Empathy
  2. Communication
  3. Reading/ Listening
  4. Handling Silence/ Hold
  5. Documen- ting the Contact- Incorrect
  6. Policy & Procedure
  7. Contact Resolution
  8. Communication Incorrect
  9. Resource Knowledge
  10. Willingness/ Empathy- Incorrect
  11. Reading/ Listening- Incorrect
  12. Verification
  13. Documen- ting the Contact
  14. Grammar
  15. Reliability/ Follow-up
  16. NSE
  17. Kindness/ Sociability- Incorrect
  18. Reliability/ Follow-up Incorrect
  19. Grammar- Incorrect
  20. Kindness/ Sociability
  21. Sense of Urgency/ Efficiency/ Flexibility
  22. NSE
  23. Urgency/ Efficiency/ Flexibility Incorrect
  24. Handling Silence/ Hold- Incorrect