Handling Silence/ Hold- Incorrect Sense of Urgency/ Efficiency/ Flexibility Reliability/ Follow-up Grammar- Incorrect Verification Reading/ Listening Urgency/ Efficiency/ Flexibility Incorrect Kindness/ Sociability NSE Communication Incorrect Contact Resolution Documen- ting the Contact Policy & Procedure Resource Knowledge Documen- ting the Contact- Incorrect Grammar Communication NSE Handling Silence/ Hold Kindness/ Sociability- Incorrect Willingness/ Empathy Reading/ Listening- Incorrect Willingness/ Empathy- Incorrect Reliability/ Follow-up Incorrect Handling Silence/ Hold- Incorrect Sense of Urgency/ Efficiency/ Flexibility Reliability/ Follow-up Grammar- Incorrect Verification Reading/ Listening Urgency/ Efficiency/ Flexibility Incorrect Kindness/ Sociability NSE Communication Incorrect Contact Resolution Documen- ting the Contact Policy & Procedure Resource Knowledge Documen- ting the Contact- Incorrect Grammar Communication NSE Handling Silence/ Hold Kindness/ Sociability- Incorrect Willingness/ Empathy Reading/ Listening- Incorrect Willingness/ Empathy- Incorrect Reliability/ Follow-up Incorrect
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Handling
Silence/
Hold- Incorrect
Sense of Urgency/ Efficiency/
Flexibility
Reliability/ Follow-up
Grammar-
Incorrect
Verification
Reading/
Listening
Urgency/
Efficiency/
Flexibility
Incorrect
Kindness/
Sociability
NSE
Communication
Incorrect
Contact
Resolution
Documen-
ting the
Contact
Policy & Procedure
Resource Knowledge
Documen-
ting the
Contact- Incorrect
Grammar
Communication
NSE
Handling
Silence/
Hold
Kindness/
Sociability- Incorrect
Willingness/
Empathy
Reading/
Listening-
Incorrect
Willingness/ Empathy- Incorrect
Reliability/
Follow-up
Incorrect