WD under $300 AO address update Someone calls faxing outdated Refer the caller to a tax pro Need to ask CSP Approvals WD over $25K "Can I place you on a brief hold?" Call over 14 minutes Rollover/fund transfer questions "What are qualified expenses?" AO, bene and Advisor all live in same state Questions about investments WD to school Unlock online access Wrong website (i.e. Nest Direct Vs. Advisor) Investment change "What's the tax deduction limit?" Contribution any amount Call under 2 minutes Account over $100k "Your password requirements are too hard" "What happens if we don't use all the money?" Someone other than the AO/rep calls Fax number only WD under $300 AO address update Someone calls faxing outdated Refer the caller to a tax pro Need to ask CSP Approvals WD over $25K "Can I place you on a brief hold?" Call over 14 minutes Rollover/fund transfer questions "What are qualified expenses?" AO, bene and Advisor all live in same state Questions about investments WD to school Unlock online access Wrong website (i.e. Nest Direct Vs. Advisor) Investment change "What's the tax deduction limit?" Contribution any amount Call under 2 minutes Account over $100k "Your password requirements are too hard" "What happens if we don't use all the money?" Someone other than the AO/rep calls Fax number only
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
WD under $300
AO address update
Someone calls faxing outdated
Refer the caller to a tax pro
Need to ask CSP Approvals
WD over $25K
"Can I place you on a brief hold?"
Call over 14 minutes
Rollover/fund transfer questions
"What are qualified expenses?"
AO, bene and Advisor all live in same state
Questions about investments
WD to school
Unlock online access
Wrong website (i.e. Nest Direct Vs. Advisor)
Investment change
"What's the tax deduction limit?"
Contribution any amount
Call under 2 minutes
Account over $100k
"Your password requirements are too hard"
"What happens if we don't use all the money?"
Someone other than the AO/rep calls
Fax number only