Added Plate New Lease Promoted website Completed 4 hours on the queue Signed 2 customers up for paperless billing Adjustment Processed Opened an incident Added Alternate Provided trip details Refund Processed Adherence >95% Updated vehicle Successfully transferred a customer to the IVR Helped a fellow CSR Handle a call without any help Compliance >80% Answer a question from a peer Address Updated Submitted fasteners Exchange Processed AHT <450 sec. No system issues today Perfect CHILL on 3 calls Logged in on time Added Plate New Lease Promoted website Completed 4 hours on the queue Signed 2 customers up for paperless billing Adjustment Processed Opened an incident Added Alternate Provided trip details Refund Processed Adherence >95% Updated vehicle Successfully transferred a customer to the IVR Helped a fellow CSR Handle a call without any help Compliance >80% Answer a question from a peer Address Updated Submitted fasteners Exchange Processed AHT <450 sec. No system issues today Perfect CHILL on 3 calls Logged in on time
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Added Plate
New Lease
Promoted website
Completed 4 hours on the queue
Signed 2 customers up for paperless billing
Adjustment Processed
Opened an incident
Added Alternate
Provided trip details
Refund Processed
Adherence >95%
Updated vehicle
Successfully transferred a customer to the IVR
Helped a fellow CSR
Handle a call without any help
Compliance >80%
Answer a question from a peer
Address Updated
Submitted fasteners
Exchange Processed
AHT <450 sec.
No system issues today
Perfect CHILL on 3 calls
Logged in on time