Opened an incident Promoted website Handle a call without any help Helped a fellow CSR Updated vehicle AHT <450 sec. Compliance >80% Refund Processed Completed 4 hours on the queue Perfect CHILL on 3 calls Exchange Processed Added Plate Submitted fasteners Address Updated Successfully transferred a customer to the IVR No system issues today Answer a question from a peer Adherence >95% Signed 2 customers up for paperless billing Adjustment Processed Logged in on time Added Alternate Provided trip details New Lease Opened an incident Promoted website Handle a call without any help Helped a fellow CSR Updated vehicle AHT <450 sec. Compliance >80% Refund Processed Completed 4 hours on the queue Perfect CHILL on 3 calls Exchange Processed Added Plate Submitted fasteners Address Updated Successfully transferred a customer to the IVR No system issues today Answer a question from a peer Adherence >95% Signed 2 customers up for paperless billing Adjustment Processed Logged in on time Added Alternate Provided trip details New Lease
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Opened an incident
Promoted website
Handle a call without any help
Helped a fellow CSR
Updated vehicle
AHT <450 sec.
Compliance >80%
Refund Processed
Completed 4 hours on the queue
Perfect CHILL on 3 calls
Exchange Processed
Added Plate
Submitted fasteners
Address Updated
Successfully transferred a customer to the IVR
No system issues today
Answer a question from a peer
Adherence >95%
Signed 2 customers up for paperless billing
Adjustment Processed
Logged in on time
Added Alternate
Provided trip details
New Lease