Added Alternate Exchange Processed Compliance >80% Promoted website Successfully transferred a customer to the IVR Completed 4 hours on the queue Answer a question from a peer Submitted fasteners Provided trip details Updated vehicle Opened an incident Handle a call without any help Helped a fellow CSR AHT <450 sec. Adherence >95% Adjustment Processed Added Plate Address Updated Perfect CHILL on 3 calls Refund Processed Signed 2 customers up for paperless billing Logged in on time New Lease No system issues today Added Alternate Exchange Processed Compliance >80% Promoted website Successfully transferred a customer to the IVR Completed 4 hours on the queue Answer a question from a peer Submitted fasteners Provided trip details Updated vehicle Opened an incident Handle a call without any help Helped a fellow CSR AHT <450 sec. Adherence >95% Adjustment Processed Added Plate Address Updated Perfect CHILL on 3 calls Refund Processed Signed 2 customers up for paperless billing Logged in on time New Lease No system issues today
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Added Alternate
Exchange Processed
Compliance >80%
Promoted website
Successfully transferred a customer to the IVR
Completed 4 hours on the queue
Answer a question from a peer
Submitted fasteners
Provided trip details
Updated vehicle
Opened an incident
Handle a call without any help
Helped a fellow CSR
AHT <450 sec.
Adherence >95%
Adjustment Processed
Added Plate
Address Updated
Perfect CHILL on 3 calls
Refund Processed
Signed 2 customers up for paperless billing
Logged in on time
New Lease
No system issues today