Check and seewhen yournotebooks werelast updatedread andunderstandend of yearauthinstructionNewaccountto 2022Give theLWW orSanvelloreferralProvidercallNeedto loadmbrNew authfor NewyearWorklifereferralcallerplacesyou onholdRequestfor testinginformationMCReferralBHtransferSearch fora maleonlyproviderMissdirectedcallCIRSFinancialtransferNew authdue tounusedsessionsreachout toNPOCLinx slowor goesdownfull benefitreview forEAPProvideSFCTransfertoclaimsHasanotherEAP thenUHGUHGEmployeePositiveon SIriskLegaltransferCallertalking toyou in aloud placeCheck and seewhen yournotebooks werelast updatedread andunderstandend of yearauthinstructionNewaccountto 2022Give theLWW orSanvelloreferralProvidercallNeedto loadmbrNew authfor NewyearWorklifereferralcallerplacesyou onholdRequestfor testinginformationMCReferralBHtransferSearch fora maleonlyproviderMissdirectedcallCIRSFinancialtransferNew authdue tounusedsessionsreachout toNPOCLinx slowor goesdownfull benefitreview forEAPProvideSFCTransfertoclaimsHasanotherEAP thenUHGUHGEmployeePositiveon SIriskLegaltransferCallertalking toyou in aloud place

January EAP Time - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check and see when your notebooks were last updated
  2. read and understand end of year auth instruction
  3. New account to 2022
  4. Give the LWW or Sanvello referral
  5. Provider call
  6. Need to load mbr
  7. New auth for New year
  8. Worklife referral
  9. caller places you on hold
  10. Request for testing information
  11. MC Referral
  12. BH transfer
  13. Search for a male only provider
  14. Miss directed call
  15. CIRS
  16. Financial transfer
  17. New auth due to unused sessions
  18. reach out to NPOC
  19. Linx slow or goes down
  20. full benefit review for EAP
  21. Provide SFC
  22. Transfer to claims
  23. Has another EAP then UHG
  24. UHG Employee
  25. Positive on SI risk
  26. Legal transfer
  27. Caller talking to you in a loud place