Quality of Care/Quality of Service vs General Complaint - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I pay so much and my policy doesn't cover anything
   General Complaint
2. I asked for an interpreter during my appointment and the doctor refused
   Quality of Care/Quality of Service
3. The type on ID cards is too small
   General Complaint
4. My provider didn't give me discharge instructions and I got a terrible infection
   Quality of Care/Quality of Service
5. Always have to wait at provider, they are never ready on time
   Quality of Care/Quality of Service
6. I was given an incorrect diagnosis
   Quality of Care/Quality of Service
7. Waiting room is always packed at my clinic
   Quality of Care/Quality of Service
8. I don't like my network
   General Complaint
9. I don't like my deductible, I want a copay
   General Complaint
10. The ER staff was rude
    Quality of Care/Quality of Service
11. Difficult to schedule appointments at provider
    Quality of Care/Quality of Service
12. Provider didn't respect my cultural beliefs
    Quality of Care/Quality of Service
13. I waited for an hour in a gown in a cold room for an exam when I had the flu
    Quality of Care/Quality of Service
14. Provider didn't treat my condition
    Quality of Care/Quality of Service
15. The nurse is always rude
    Quality of Care/Quality of Service
16. My doctor didn't coordinate with my specialist
    Quality of Care/Quality of Service
17. The doctor continued examining me even when I said to stop because of pain.
    Quality of Care/Quality of Service
18. Clinic never answers their phone
    Quality of Care/Quality of Service
19. It takes too long to process my claims
    General Complaint
20. My provider used latex products even though they knew about my allergy
    Quality of Care/Quality of Service
21. It's dumb I can only get emergency benefits covered overseas
    General Complaint
22. Your hold music is terrible and gave me headache
    General Complaint
23. I don't like the member portal
    General Complaint
24. My surgeon messed up my surgery
    Quality of Care/Quality of Service