Quality of Care/Quality of Service vs General Complaint - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I was given an incorrect diagnosis
   Quality of Care/Quality of Service
2. Always have to wait at provider, they are never ready on time
   Quality of Care/Quality of Service
3. My doctor didn't coordinate with my specialist
   Quality of Care/Quality of Service
4. I don't like my network
   General Complaint
5. My provider used latex products even though they knew about my allergy
   Quality of Care/Quality of Service
6. Clinic never answers their phone
   Quality of Care/Quality of Service
7. I don't like my deductible, I want a copay
   General Complaint
8. It's dumb I can only get emergency benefits covered overseas
   General Complaint
9. Provider didn't respect my cultural beliefs
   Quality of Care/Quality of Service
10. I asked for an interpreter during my appointment and the doctor refused
    Quality of Care/Quality of Service
11. The type on ID cards is too small
    General Complaint
12. The doctor continued examining me even when I said to stop because of pain.
    Quality of Care/Quality of Service
13. I pay so much and my policy doesn't cover anything
    General Complaint
14. It takes too long to process my claims
    General Complaint
15. My provider didn't give me discharge instructions and I got a terrible infection
    Quality of Care/Quality of Service
16. The ER staff was rude
    Quality of Care/Quality of Service
17. The nurse is always rude
    Quality of Care/Quality of Service
18. I waited for an hour in a gown in a cold room for an exam when I had the flu
    Quality of Care/Quality of Service
19. I don't like the member portal
    General Complaint
20. Provider didn't treat my condition
    Quality of Care/Quality of Service
21. Your hold music is terrible and gave me headache
    General Complaint
22. Waiting room is always packed at my clinic
    Quality of Care/Quality of Service
23. My surgeon messed up my surgery
    Quality of Care/Quality of Service
24. Difficult to schedule appointments at provider
    Quality of Care/Quality of Service