knockondoorI'll beback in 5minutesthank youfor askingyourquestionthankyouis thereanythingelse I can dofor you?I'm washingmy hands foryour safetymanageupthank youfor lettingme workwith youintroduceself androleI haveenjoyedcaring foryousay"hello"I will haveto checkwith yournursecomplimentworkplacegivenextstepLet metake you towhere youneed to godurationcomplimentcoworkersLet me getsomeonewho canhelp youshowpositiveattitudeusecustomernameexplanationIntroduceThere is a10 minutewaitAcknowledgeknockondoorI'll beback in 5minutesthank youfor askingyourquestionthankyouis thereanythingelse I can dofor you?I'm washingmy hands foryour safetymanageupthank youfor lettingme workwith youintroduceself androleI haveenjoyedcaring foryousay"hello"I will haveto checkwith yournursecomplimentworkplacegivenextstepLet metake you towhere youneed to godurationcomplimentcoworkersLet me getsomeonewho canhelp youshowpositiveattitudeusecustomernameexplanationIntroduceThere is a10 minutewaitAcknowledge

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. knock on door
  2. I'll be back in 5 minutes
  3. thank you for asking your question
  4. thank you
  5. is there anything else I can do for you?
  6. I'm washing my hands for your safety
  7. manage up
  8. thank you for letting me work with you
  9. introduce self and role
  10. I have enjoyed caring for you
  11. say "hello"
  12. I will have to check with your nurse
  13. compliment workplace
  14. give next step
  15. Let me take you to where you need to go
  16. duration
  17. compliment coworkers
  18. Let me get someone who can help you
  19. show positive attitude
  20. use customer name
  21. explanation
  22. Introduce
  23. There is a 10 minute wait
  24. Acknowledge