givenextstepthank youfor lettingme workwith youI haveenjoyedcaring foryoucomplimentcoworkersexplanationcomplimentworkplaceLet me getsomeonewho canhelp youmanageupI will haveto checkwith yournurseAcknowledgedurationI'll beback in 5minutesThere is a10 minutewaitshowpositiveattitudeusecustomernameknockondooris thereanythingelse I can dofor you?I'm washingmy hands foryour safetythank youfor askingyourquestionLet metake you towhere youneed to goIntroducethankyouintroduceself androlesay"hello"givenextstepthank youfor lettingme workwith youI haveenjoyedcaring foryoucomplimentcoworkersexplanationcomplimentworkplaceLet me getsomeonewho canhelp youmanageupI will haveto checkwith yournurseAcknowledgedurationI'll beback in 5minutesThere is a10 minutewaitshowpositiveattitudeusecustomernameknockondooris thereanythingelse I can dofor you?I'm washingmy hands foryour safetythank youfor askingyourquestionLet metake you towhere youneed to goIntroducethankyouintroduceself androlesay"hello"

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. give next step
  2. thank you for letting me work with you
  3. I have enjoyed caring for you
  4. compliment coworkers
  5. explanation
  6. compliment workplace
  7. Let me get someone who can help you
  8. manage up
  9. I will have to check with your nurse
  10. Acknowledge
  11. duration
  12. I'll be back in 5 minutes
  13. There is a 10 minute wait
  14. show positive attitude
  15. use customer name
  16. knock on door
  17. is there anything else I can do for you?
  18. I'm washing my hands for your safety
  19. thank you for asking your question
  20. Let me take you to where you need to go
  21. Introduce
  22. thank you
  23. introduce self and role
  24. say "hello"