thankyouIntroduceAcknowledgemanageupthank youfor askingyourquestioncomplimentcoworkersthank youfor lettingme workwith youdurationLet metake you towhere youneed to gois thereanythingelse I can dofor you?I'll beback in 5minutesintroduceself androleI will haveto checkwith yournurseI haveenjoyedcaring foryouLet me getsomeonewho canhelp youcomplimentworkplaceknockondoorThere is a10 minutewaitI'm washingmy hands foryour safetysay"hello"explanationgivenextstepusecustomernameshowpositiveattitudethankyouIntroduceAcknowledgemanageupthank youfor askingyourquestioncomplimentcoworkersthank youfor lettingme workwith youdurationLet metake you towhere youneed to gois thereanythingelse I can dofor you?I'll beback in 5minutesintroduceself androleI will haveto checkwith yournurseI haveenjoyedcaring foryouLet me getsomeonewho canhelp youcomplimentworkplaceknockondoorThere is a10 minutewaitI'm washingmy hands foryour safetysay"hello"explanationgivenextstepusecustomernameshowpositiveattitude

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. thank you
  2. Introduce
  3. Acknowledge
  4. manage up
  5. thank you for asking your question
  6. compliment coworkers
  7. thank you for letting me work with you
  8. duration
  9. Let me take you to where you need to go
  10. is there anything else I can do for you?
  11. I'll be back in 5 minutes
  12. introduce self and role
  13. I will have to check with your nurse
  14. I have enjoyed caring for you
  15. Let me get someone who can help you
  16. compliment workplace
  17. knock on door
  18. There is a 10 minute wait
  19. I'm washing my hands for your safety
  20. say "hello"
  21. explanation
  22. give next step
  23. use customer name
  24. show positive attitude