Acknowledge explanation I will have to check with your nurse knock on door I have enjoyed caring for you compliment workplace is there anything else I can do for you? show positive attitude I'll be back in 5 minutes duration thank you for asking your question introduce self and role compliment coworkers say "hello" thank you for letting me work with you use customer name manage up I'm washing my hands for your safety thank you Let me take you to where you need to go give next step Let me get someone who can help you Introduce There is a 10 minute wait Acknowledge explanation I will have to check with your nurse knock on door I have enjoyed caring for you compliment workplace is there anything else I can do for you? show positive attitude I'll be back in 5 minutes duration thank you for asking your question introduce self and role compliment coworkers say "hello" thank you for letting me work with you use customer name manage up I'm washing my hands for your safety thank you Let me take you to where you need to go give next step Let me get someone who can help you Introduce There is a 10 minute wait
AIDET - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Acknowledge
explanation
I will have to check with your nurse
knock on door
I have enjoyed caring for you
compliment workplace
is there anything else I can do for you?
show positive attitude
I'll be back in 5 minutes
duration
thank you for asking your question
introduce self and role
compliment coworkers
say "hello"
thank you for letting me work with you
use customer name
manage up
I'm washing my hands for your safety
thank you
Let me take you to where you need to go
give next step
Let me get someone who can help you
Introduce
There is a 10 minute wait