thank you Introduce Acknowledge manage up thank you for asking your question compliment coworkers thank you for letting me work with you duration Let me take you to where you need to go is there anything else I can do for you? I'll be back in 5 minutes introduce self and role I will have to check with your nurse I have enjoyed caring for you Let me get someone who can help you compliment workplace knock on door There is a 10 minute wait I'm washing my hands for your safety say "hello" explanation give next step use customer name show positive attitude thank you Introduce Acknowledge manage up thank you for asking your question compliment coworkers thank you for letting me work with you duration Let me take you to where you need to go is there anything else I can do for you? I'll be back in 5 minutes introduce self and role I will have to check with your nurse I have enjoyed caring for you Let me get someone who can help you compliment workplace knock on door There is a 10 minute wait I'm washing my hands for your safety say "hello" explanation give next step use customer name show positive attitude
AIDET - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
thank you
Introduce
Acknowledge
manage up
thank you for asking your question
compliment coworkers
thank you for letting me work with you
duration
Let me take you to where you need to go
is there anything else I can do for you?
I'll be back in 5 minutes
introduce self and role
I will have to check with your nurse
I have enjoyed caring for you
Let me get someone who can help you
compliment workplace
knock on door
There is a 10 minute wait
I'm washing my hands for your safety
say "hello"
explanation
give next step
use customer name
show positive attitude