I will haveto checkwith yournurseI'll beback in 5minutesLet metake you towhere youneed to gomanageupI haveenjoyedcaring foryouthank youfor lettingme workwith youAcknowledgethank youfor askingyourquestionshowpositiveattitudeIntroduceI'm washingmy hands foryour safetyLet me getsomeonewho canhelp youusecustomernameis thereanythingelse I can dofor you?complimentcoworkersthankyoucomplimentworkplaceThere is a10 minutewaitknockondoorexplanationintroduceself androledurationsay"hello"givenextstepI will haveto checkwith yournurseI'll beback in 5minutesLet metake you towhere youneed to gomanageupI haveenjoyedcaring foryouthank youfor lettingme workwith youAcknowledgethank youfor askingyourquestionshowpositiveattitudeIntroduceI'm washingmy hands foryour safetyLet me getsomeonewho canhelp youusecustomernameis thereanythingelse I can dofor you?complimentcoworkersthankyoucomplimentworkplaceThere is a10 minutewaitknockondoorexplanationintroduceself androledurationsay"hello"givenextstep

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I will have to check with your nurse
  2. I'll be back in 5 minutes
  3. Let me take you to where you need to go
  4. manage up
  5. I have enjoyed caring for you
  6. thank you for letting me work with you
  7. Acknowledge
  8. thank you for asking your question
  9. show positive attitude
  10. Introduce
  11. I'm washing my hands for your safety
  12. Let me get someone who can help you
  13. use customer name
  14. is there anything else I can do for you?
  15. compliment coworkers
  16. thank you
  17. compliment workplace
  18. There is a 10 minute wait
  19. knock on door
  20. explanation
  21. introduce self and role
  22. duration
  23. say "hello"
  24. give next step