givenextstepLet me getsomeonewho canhelp youI haveenjoyedcaring foryouexplanationcomplimentworkplaceThere is a10 minutewaitdurationcomplimentcoworkersis thereanythingelse I can dofor you?thank youfor askingyourquestionI will haveto checkwith yournurseI'll beback in 5minutesIntroducesay"hello"usecustomernamemanageupknockondoorAcknowledgeintroduceself androleLet metake you towhere youneed to goshowpositiveattitudeI'm washingmy hands foryour safetythankyouthank youfor lettingme workwith yougivenextstepLet me getsomeonewho canhelp youI haveenjoyedcaring foryouexplanationcomplimentworkplaceThere is a10 minutewaitdurationcomplimentcoworkersis thereanythingelse I can dofor you?thank youfor askingyourquestionI will haveto checkwith yournurseI'll beback in 5minutesIntroducesay"hello"usecustomernamemanageupknockondoorAcknowledgeintroduceself androleLet metake you towhere youneed to goshowpositiveattitudeI'm washingmy hands foryour safetythankyouthank youfor lettingme workwith you

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. give next step
  2. Let me get someone who can help you
  3. I have enjoyed caring for you
  4. explanation
  5. compliment workplace
  6. There is a 10 minute wait
  7. duration
  8. compliment coworkers
  9. is there anything else I can do for you?
  10. thank you for asking your question
  11. I will have to check with your nurse
  12. I'll be back in 5 minutes
  13. Introduce
  14. say "hello"
  15. use customer name
  16. manage up
  17. knock on door
  18. Acknowledge
  19. introduce self and role
  20. Let me take you to where you need to go
  21. show positive attitude
  22. I'm washing my hands for your safety
  23. thank you
  24. thank you for letting me work with you