AcknowledgeexplanationI will haveto checkwith yournurseknockondoorI haveenjoyedcaring foryoucomplimentworkplaceis thereanythingelse I can dofor you?showpositiveattitudeI'll beback in 5minutesdurationthank youfor askingyourquestionintroduceself androlecomplimentcoworkerssay"hello"thank youfor lettingme workwith youusecustomernamemanageupI'm washingmy hands foryour safetythankyouLet metake you towhere youneed to gogivenextstepLet me getsomeonewho canhelp youIntroduceThere is a10 minutewaitAcknowledgeexplanationI will haveto checkwith yournurseknockondoorI haveenjoyedcaring foryoucomplimentworkplaceis thereanythingelse I can dofor you?showpositiveattitudeI'll beback in 5minutesdurationthank youfor askingyourquestionintroduceself androlecomplimentcoworkerssay"hello"thank youfor lettingme workwith youusecustomernamemanageupI'm washingmy hands foryour safetythankyouLet metake you towhere youneed to gogivenextstepLet me getsomeonewho canhelp youIntroduceThere is a10 minutewait

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acknowledge
  2. explanation
  3. I will have to check with your nurse
  4. knock on door
  5. I have enjoyed caring for you
  6. compliment workplace
  7. is there anything else I can do for you?
  8. show positive attitude
  9. I'll be back in 5 minutes
  10. duration
  11. thank you for asking your question
  12. introduce self and role
  13. compliment coworkers
  14. say "hello"
  15. thank you for letting me work with you
  16. use customer name
  17. manage up
  18. I'm washing my hands for your safety
  19. thank you
  20. Let me take you to where you need to go
  21. give next step
  22. Let me get someone who can help you
  23. Introduce
  24. There is a 10 minute wait