Introducethank youfor lettingme workwith youThere is a10 minutewaitI will haveto checkwith yournurseintroduceself androledurationis thereanythingelse I can dofor you?I'll beback in 5minutessay"hello"Let me getsomeonewho canhelp youI'm washingmy hands foryour safetycomplimentworkplaceknockondoorthankyouI haveenjoyedcaring foryouthank youfor askingyourquestionexplanationLet metake you towhere youneed to gocomplimentcoworkersmanageupshowpositiveattitudeusecustomernamegivenextstepAcknowledgeIntroducethank youfor lettingme workwith youThere is a10 minutewaitI will haveto checkwith yournurseintroduceself androledurationis thereanythingelse I can dofor you?I'll beback in 5minutessay"hello"Let me getsomeonewho canhelp youI'm washingmy hands foryour safetycomplimentworkplaceknockondoorthankyouI haveenjoyedcaring foryouthank youfor askingyourquestionexplanationLet metake you towhere youneed to gocomplimentcoworkersmanageupshowpositiveattitudeusecustomernamegivenextstepAcknowledge

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce
  2. thank you for letting me work with you
  3. There is a 10 minute wait
  4. I will have to check with your nurse
  5. introduce self and role
  6. duration
  7. is there anything else I can do for you?
  8. I'll be back in 5 minutes
  9. say "hello"
  10. Let me get someone who can help you
  11. I'm washing my hands for your safety
  12. compliment workplace
  13. knock on door
  14. thank you
  15. I have enjoyed caring for you
  16. thank you for asking your question
  17. explanation
  18. Let me take you to where you need to go
  19. compliment coworkers
  20. manage up
  21. show positive attitude
  22. use customer name
  23. give next step
  24. Acknowledge