Client calledin looking forfree medicaladviceClient asksif we havepaymentplansAttached anupdated aCREG topet's accountOwnerupset dueto ER waittimePut in acallback tothe SurgeryDepartmentBooked anew GPpatientvisitO looking foryourrecommendationon whether tocome in or noRe-sentan invoiceto a clientOwnercalling asCVS has notreceive therx yetCompleted aCCS clientcommunicationChecked ifwe had rxfood in stockfor a clientPut in acallbackto IMSpoke to ZoetisregardingrecentdiagnostickerfuffleClientlooking tospeak to amanagerPut in acallbackto ERConnecteda client toa doctorsvoicemailMemoedKelly orEmma abouta financialquestionClient callingto see if(insert doctorsname here) isworkingSpokewith aformerJVH clientCalledICU for aninpatientupdateSent recentrecords topet's RDVMBookedNewPatientWellnessClient callsin to ask howmuch an ERvisit costsTextedowner linkforclockwiseSubmitted acam toinsurance fora recent visitClient calledin worriedabout a tickon their petOwner callingin to see if wetake (insertexotic pethere)Provided aclient witha doctorswork emailbooked aspecialtyvisitOwner calledin withquestionsabout theirrecent billEmailed aVaccinationCertificateProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusBookedSame DaySickappointmentClientcalling toconfirmappointmentPut in acallbackto ExoticsRescue calledin looking toverify apatient'sinformationAsked aclient if itwas okay toplace themon holdPut in acallbackto GPReceiveda memofromEmmaClient calledin looking forfree medicaladviceClient asksif we havepaymentplansAttached anupdated aCREG topet's accountOwnerupset dueto ER waittimePut in acallback tothe SurgeryDepartmentBooked anew GPpatientvisitO looking foryourrecommendationon whether tocome in or noRe-sentan invoiceto a clientOwnercalling asCVS has notreceive therx yetCompleted aCCS clientcommunicationChecked ifwe had rxfood in stockfor a clientPut in acallbackto IMSpoke to ZoetisregardingrecentdiagnostickerfuffleClientlooking tospeak to amanagerPut in acallbackto ERConnecteda client toa doctorsvoicemailMemoedKelly orEmma abouta financialquestionClient callingto see if(insert doctorsname here) isworkingSpokewith aformerJVH clientCalledICU for aninpatientupdateSent recentrecords topet's RDVMBookedNewPatientWellnessClient callsin to ask howmuch an ERvisit costsTextedowner linkforclockwiseSubmitted acam toinsurance fora recent visitClient calledin worriedabout a tickon their petOwner callingin to see if wetake (insertexotic pethere)Provided aclient witha doctorswork emailbooked aspecialtyvisitOwner calledin withquestionsabout theirrecent billEmailed aVaccinationCertificateProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusBookedSame DaySickappointmentClientcalling toconfirmappointmentPut in acallbackto ExoticsRescue calledin looking toverify apatient'sinformationAsked aclient if itwas okay toplace themon holdPut in acallbackto GPReceiveda memofromEmma

HSA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client called in looking for free medical advice
  2. Client asks if we have payment plans
  3. Attached an updated a CREG to pet's account
  4. Owner upset due to ER wait time
  5. Put in a callback to the Surgery Department
  6. Booked a new GP patient visit
  7. O looking for your recommendation on whether to come in or no
  8. Re-sent an invoice to a client
  9. Owner calling as CVS has not receive the rx yet
  10. Completed a CCS client communication
  11. Checked if we had rx food in stock for a client
  12. Put in a callback to IM
  13. Spoke to Zoetis regarding recent diagnostic kerfuffle
  14. Client looking to speak to a manager
  15. Put in a callback to ER
  16. Connected a client to a doctors voicemail
  17. Memoed Kelly or Emma about a financial question
  18. Client calling to see if (insert doctors name here) is working
  19. Spoke with a former JVH client
  20. Called ICU for an inpatient update
  21. Sent recent records to pet's RDVM
  22. Booked New Patient Wellness
  23. Client calls in to ask how much an ER visit costs
  24. Texted owner link for clockwise
  25. Submitted a cam to insurance for a recent visit
  26. Client called in worried about a tick on their pet
  27. Owner calling in to see if we take (insert exotic pet here)
  28. Provided a client with a doctors work email
  29. booked a specialty visit
  30. Owner called in with questions about their recent bill
  31. Emailed a Vaccination Certificate
  32. Provided verbal confirmation for a groomer/boarding of rabies vaccination status
  33. Booked Same Day Sick appointment
  34. Client calling to confirm appointment
  35. Put in a callback to Exotics
  36. Rescue called in looking to verify a patient's information
  37. Asked a client if it was okay to place them on hold
  38. Put in a callback to GP
  39. Received a memo from Emma