Put in acallbackto ExoticsClientcalling toconfirmappointmentbooked aspecialtyvisitBooked anew GPpatientvisitClient calledin worriedabout a tickon their petOwnerupset dueto ER waittimeBookedSame DaySickappointmentClient callsin to ask howmuch an ERvisit costsSent recentrecords topet's RDVMAttached anupdated aCREG topet's accountPut in acallbackto EROwner callingin to see if wetake (insertexotic pethere)CalledICU for aninpatientupdateConnecteda client toa doctorsvoicemailProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusPut in acallbackto IMRe-sentan invoiceto a clientSpoke to ZoetisregardingrecentdiagnostickerfuffleAsked aclient if itwas okay toplace themon holdClient calledin looking forfree medicaladviceSubmitted acam toinsurance fora recent visitRescue calledin looking toverify apatient'sinformationSpokewith aformerJVH clientTextedowner linkforclockwiseCompleted aCCS clientcommunicationOwner calledin withquestionsabout theirrecent billPut in acallback tothe SurgeryDepartmentO looking foryourrecommendationon whether tocome in or noClient callingto see if(insert doctorsname here) isworkingProvided aclient witha doctorswork emailClientlooking tospeak to amanagerMemoedKelly orEmma abouta financialquestionReceiveda memofromEmmaChecked ifwe had rxfood in stockfor a clientBookedNewPatientWellnessOwnercalling asCVS has notreceive therx yetEmailed aVaccinationCertificateClient asksif we havepaymentplansPut in acallbackto GPPut in acallbackto ExoticsClientcalling toconfirmappointmentbooked aspecialtyvisitBooked anew GPpatientvisitClient calledin worriedabout a tickon their petOwnerupset dueto ER waittimeBookedSame DaySickappointmentClient callsin to ask howmuch an ERvisit costsSent recentrecords topet's RDVMAttached anupdated aCREG topet's accountPut in acallbackto EROwner callingin to see if wetake (insertexotic pethere)CalledICU for aninpatientupdateConnecteda client toa doctorsvoicemailProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusPut in acallbackto IMRe-sentan invoiceto a clientSpoke to ZoetisregardingrecentdiagnostickerfuffleAsked aclient if itwas okay toplace themon holdClient calledin looking forfree medicaladviceSubmitted acam toinsurance fora recent visitRescue calledin looking toverify apatient'sinformationSpokewith aformerJVH clientTextedowner linkforclockwiseCompleted aCCS clientcommunicationOwner calledin withquestionsabout theirrecent billPut in acallback tothe SurgeryDepartmentO looking foryourrecommendationon whether tocome in or noClient callingto see if(insert doctorsname here) isworkingProvided aclient witha doctorswork emailClientlooking tospeak to amanagerMemoedKelly orEmma abouta financialquestionReceiveda memofromEmmaChecked ifwe had rxfood in stockfor a clientBookedNewPatientWellnessOwnercalling asCVS has notreceive therx yetEmailed aVaccinationCertificateClient asksif we havepaymentplansPut in acallbackto GP

HSA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Put in a callback to Exotics
  2. Client calling to confirm appointment
  3. booked a specialty visit
  4. Booked a new GP patient visit
  5. Client called in worried about a tick on their pet
  6. Owner upset due to ER wait time
  7. Booked Same Day Sick appointment
  8. Client calls in to ask how much an ER visit costs
  9. Sent recent records to pet's RDVM
  10. Attached an updated a CREG to pet's account
  11. Put in a callback to ER
  12. Owner calling in to see if we take (insert exotic pet here)
  13. Called ICU for an inpatient update
  14. Connected a client to a doctors voicemail
  15. Provided verbal confirmation for a groomer/boarding of rabies vaccination status
  16. Put in a callback to IM
  17. Re-sent an invoice to a client
  18. Spoke to Zoetis regarding recent diagnostic kerfuffle
  19. Asked a client if it was okay to place them on hold
  20. Client called in looking for free medical advice
  21. Submitted a cam to insurance for a recent visit
  22. Rescue called in looking to verify a patient's information
  23. Spoke with a former JVH client
  24. Texted owner link for clockwise
  25. Completed a CCS client communication
  26. Owner called in with questions about their recent bill
  27. Put in a callback to the Surgery Department
  28. O looking for your recommendation on whether to come in or no
  29. Client calling to see if (insert doctors name here) is working
  30. Provided a client with a doctors work email
  31. Client looking to speak to a manager
  32. Memoed Kelly or Emma about a financial question
  33. Received a memo from Emma
  34. Checked if we had rx food in stock for a client
  35. Booked New Patient Wellness
  36. Owner calling as CVS has not receive the rx yet
  37. Emailed a Vaccination Certificate
  38. Client asks if we have payment plans
  39. Put in a callback to GP