Client asksif we havepaymentplansPut in acallbackto ERClient callingto see if(insert doctorsname here) isworkingRescue calledin looking toverify apatient'sinformationTextedowner linkforclockwisebooked aspecialtyvisitAsked aclient if itwas okay toplace themon holdCompleted aCCS clientcommunicationClient callsin to ask howmuch an ERvisit costsClient calledin looking forfree medicaladviceClientlooking tospeak to amanagerOwnerupset dueto ER waittimeProvided aclient witha doctorswork emailBookedNewPatientWellnessPut in acallbackto ExoticsPut in acallbackto IMSpoke to ZoetisregardingrecentdiagnostickerfufflePut in acallback tothe SurgeryDepartmentRe-sentan invoiceto a clientSent recentrecords topet's RDVMProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusSubmitted acam toinsurance fora recent visitOwner callingin to see if wetake (insertexotic pethere)O looking foryourrecommendationon whether tocome in or noBookedSame DaySickappointmentConnecteda client toa doctorsvoicemailSpokewith aformerJVH clientChecked ifwe had rxfood in stockfor a clientReceiveda memofromEmmaBooked anew GPpatientvisitMemoedKelly orEmma abouta financialquestionOwnercalling asCVS has notreceive therx yetClientcalling toconfirmappointmentClient calledin worriedabout a tickon their petCalledICU for aninpatientupdateAttached anupdated aCREG topet's accountPut in acallbackto GPEmailed aVaccinationCertificateOwner calledin withquestionsabout theirrecent billClient asksif we havepaymentplansPut in acallbackto ERClient callingto see if(insert doctorsname here) isworkingRescue calledin looking toverify apatient'sinformationTextedowner linkforclockwisebooked aspecialtyvisitAsked aclient if itwas okay toplace themon holdCompleted aCCS clientcommunicationClient callsin to ask howmuch an ERvisit costsClient calledin looking forfree medicaladviceClientlooking tospeak to amanagerOwnerupset dueto ER waittimeProvided aclient witha doctorswork emailBookedNewPatientWellnessPut in acallbackto ExoticsPut in acallbackto IMSpoke to ZoetisregardingrecentdiagnostickerfufflePut in acallback tothe SurgeryDepartmentRe-sentan invoiceto a clientSent recentrecords topet's RDVMProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusSubmitted acam toinsurance fora recent visitOwner callingin to see if wetake (insertexotic pethere)O looking foryourrecommendationon whether tocome in or noBookedSame DaySickappointmentConnecteda client toa doctorsvoicemailSpokewith aformerJVH clientChecked ifwe had rxfood in stockfor a clientReceiveda memofromEmmaBooked anew GPpatientvisitMemoedKelly orEmma abouta financialquestionOwnercalling asCVS has notreceive therx yetClientcalling toconfirmappointmentClient calledin worriedabout a tickon their petCalledICU for aninpatientupdateAttached anupdated aCREG topet's accountPut in acallbackto GPEmailed aVaccinationCertificateOwner calledin withquestionsabout theirrecent bill

HSA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client asks if we have payment plans
  2. Put in a callback to ER
  3. Client calling to see if (insert doctors name here) is working
  4. Rescue called in looking to verify a patient's information
  5. Texted owner link for clockwise
  6. booked a specialty visit
  7. Asked a client if it was okay to place them on hold
  8. Completed a CCS client communication
  9. Client calls in to ask how much an ER visit costs
  10. Client called in looking for free medical advice
  11. Client looking to speak to a manager
  12. Owner upset due to ER wait time
  13. Provided a client with a doctors work email
  14. Booked New Patient Wellness
  15. Put in a callback to Exotics
  16. Put in a callback to IM
  17. Spoke to Zoetis regarding recent diagnostic kerfuffle
  18. Put in a callback to the Surgery Department
  19. Re-sent an invoice to a client
  20. Sent recent records to pet's RDVM
  21. Provided verbal confirmation for a groomer/boarding of rabies vaccination status
  22. Submitted a cam to insurance for a recent visit
  23. Owner calling in to see if we take (insert exotic pet here)
  24. O looking for your recommendation on whether to come in or no
  25. Booked Same Day Sick appointment
  26. Connected a client to a doctors voicemail
  27. Spoke with a former JVH client
  28. Checked if we had rx food in stock for a client
  29. Received a memo from Emma
  30. Booked a new GP patient visit
  31. Memoed Kelly or Emma about a financial question
  32. Owner calling as CVS has not receive the rx yet
  33. Client calling to confirm appointment
  34. Client called in worried about a tick on their pet
  35. Called ICU for an inpatient update
  36. Attached an updated a CREG to pet's account
  37. Put in a callback to GP
  38. Emailed a Vaccination Certificate
  39. Owner called in with questions about their recent bill