Booked anew GPpatientvisitPut in acallback tothe SurgeryDepartmentEmailed aVaccinationCertificateSpoke to ZoetisregardingrecentdiagnostickerfufflePut in acallbackto ERProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusClientcalling toconfirmappointmentClient calledin looking forfree medicaladvicePut in acallbackto ExoticsSpokewith aformerJVH clientOwnerupset dueto ER waittimeAsked aclient if itwas okay toplace themon holdSubmitted acam toinsurance fora recent visitTextedowner linkforclockwiseOwner callingin to see if wetake (insertexotic pethere)Attached anupdated aCREG topet's accountClient asksif we havepaymentplansReceiveda memofromEmmaMemoedKelly orEmma abouta financialquestionOwner calledin withquestionsabout theirrecent billCompleted aCCS clientcommunicationProvided aclient witha doctorswork emailPut in acallbackto GPO looking foryourrecommendationon whether tocome in or noClientlooking tospeak to amanagerbooked aspecialtyvisitOwnercalling asCVS has notreceive therx yetClient callingto see if(insert doctorsname here) isworkingBookedNewPatientWellnessSent recentrecords topet's RDVMRe-sentan invoiceto a clientClient callsin to ask howmuch an ERvisit costsConnecteda client toa doctorsvoicemailChecked ifwe had rxfood in stockfor a clientPut in acallbackto IMClient calledin worriedabout a tickon their petBookedSame DaySickappointmentRescue calledin looking toverify apatient'sinformationCalledICU for aninpatientupdateBooked anew GPpatientvisitPut in acallback tothe SurgeryDepartmentEmailed aVaccinationCertificateSpoke to ZoetisregardingrecentdiagnostickerfufflePut in acallbackto ERProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusClientcalling toconfirmappointmentClient calledin looking forfree medicaladvicePut in acallbackto ExoticsSpokewith aformerJVH clientOwnerupset dueto ER waittimeAsked aclient if itwas okay toplace themon holdSubmitted acam toinsurance fora recent visitTextedowner linkforclockwiseOwner callingin to see if wetake (insertexotic pethere)Attached anupdated aCREG topet's accountClient asksif we havepaymentplansReceiveda memofromEmmaMemoedKelly orEmma abouta financialquestionOwner calledin withquestionsabout theirrecent billCompleted aCCS clientcommunicationProvided aclient witha doctorswork emailPut in acallbackto GPO looking foryourrecommendationon whether tocome in or noClientlooking tospeak to amanagerbooked aspecialtyvisitOwnercalling asCVS has notreceive therx yetClient callingto see if(insert doctorsname here) isworkingBookedNewPatientWellnessSent recentrecords topet's RDVMRe-sentan invoiceto a clientClient callsin to ask howmuch an ERvisit costsConnecteda client toa doctorsvoicemailChecked ifwe had rxfood in stockfor a clientPut in acallbackto IMClient calledin worriedabout a tickon their petBookedSame DaySickappointmentRescue calledin looking toverify apatient'sinformationCalledICU for aninpatientupdate

HSA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked a new GP patient visit
  2. Put in a callback to the Surgery Department
  3. Emailed a Vaccination Certificate
  4. Spoke to Zoetis regarding recent diagnostic kerfuffle
  5. Put in a callback to ER
  6. Provided verbal confirmation for a groomer/boarding of rabies vaccination status
  7. Client calling to confirm appointment
  8. Client called in looking for free medical advice
  9. Put in a callback to Exotics
  10. Spoke with a former JVH client
  11. Owner upset due to ER wait time
  12. Asked a client if it was okay to place them on hold
  13. Submitted a cam to insurance for a recent visit
  14. Texted owner link for clockwise
  15. Owner calling in to see if we take (insert exotic pet here)
  16. Attached an updated a CREG to pet's account
  17. Client asks if we have payment plans
  18. Received a memo from Emma
  19. Memoed Kelly or Emma about a financial question
  20. Owner called in with questions about their recent bill
  21. Completed a CCS client communication
  22. Provided a client with a doctors work email
  23. Put in a callback to GP
  24. O looking for your recommendation on whether to come in or no
  25. Client looking to speak to a manager
  26. booked a specialty visit
  27. Owner calling as CVS has not receive the rx yet
  28. Client calling to see if (insert doctors name here) is working
  29. Booked New Patient Wellness
  30. Sent recent records to pet's RDVM
  31. Re-sent an invoice to a client
  32. Client calls in to ask how much an ER visit costs
  33. Connected a client to a doctors voicemail
  34. Checked if we had rx food in stock for a client
  35. Put in a callback to IM
  36. Client called in worried about a tick on their pet
  37. Booked Same Day Sick appointment
  38. Rescue called in looking to verify a patient's information
  39. Called ICU for an inpatient update