BookedSame DaySickappointmentTextedowner linkforclockwiseAsked aclient if itwas okay toplace themon holdOwner callingin to see if wetake (insertexotic pethere)Submitted acam toinsurance fora recent visitProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusOwner calledin withquestionsabout theirrecent billPut in acallbackto ExoticsClient calledin looking forfree medicaladvicePut in acallbackto ERClientcalling toconfirmappointmentO looking foryourrecommendationon whether tocome in or noMemoedKelly orEmma abouta financialquestionChecked ifwe had rxfood in stockfor a clientSpoke to ZoetisregardingrecentdiagnostickerfuffleBookedNewPatientWellnessReceiveda memofromEmmaOwnerupset dueto ER waittimeOwnercalling asCVS has notreceive therx yetProvided aclient witha doctorswork emailRe-sentan invoiceto a clientBooked anew GPpatientvisitRescue calledin looking toverify apatient'sinformationClient callsin to ask howmuch an ERvisit costsPut in acallbackto IMPut in acallback tothe SurgeryDepartmentPut in acallbackto GPClient asksif we havepaymentplansbooked aspecialtyvisitAttached anupdated aCREG topet's accountCompleted aCCS clientcommunicationEmailed aVaccinationCertificateClient callingto see if(insert doctorsname here) isworkingSent recentrecords topet's RDVMConnecteda client toa doctorsvoicemailSpokewith aformerJVH clientClientlooking tospeak to amanagerCalledICU for aninpatientupdateClient calledin worriedabout a tickon their petBookedSame DaySickappointmentTextedowner linkforclockwiseAsked aclient if itwas okay toplace themon holdOwner callingin to see if wetake (insertexotic pethere)Submitted acam toinsurance fora recent visitProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusOwner calledin withquestionsabout theirrecent billPut in acallbackto ExoticsClient calledin looking forfree medicaladvicePut in acallbackto ERClientcalling toconfirmappointmentO looking foryourrecommendationon whether tocome in or noMemoedKelly orEmma abouta financialquestionChecked ifwe had rxfood in stockfor a clientSpoke to ZoetisregardingrecentdiagnostickerfuffleBookedNewPatientWellnessReceiveda memofromEmmaOwnerupset dueto ER waittimeOwnercalling asCVS has notreceive therx yetProvided aclient witha doctorswork emailRe-sentan invoiceto a clientBooked anew GPpatientvisitRescue calledin looking toverify apatient'sinformationClient callsin to ask howmuch an ERvisit costsPut in acallbackto IMPut in acallback tothe SurgeryDepartmentPut in acallbackto GPClient asksif we havepaymentplansbooked aspecialtyvisitAttached anupdated aCREG topet's accountCompleted aCCS clientcommunicationEmailed aVaccinationCertificateClient callingto see if(insert doctorsname here) isworkingSent recentrecords topet's RDVMConnecteda client toa doctorsvoicemailSpokewith aformerJVH clientClientlooking tospeak to amanagerCalledICU for aninpatientupdateClient calledin worriedabout a tickon their pet

HSA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked Same Day Sick appointment
  2. Texted owner link for clockwise
  3. Asked a client if it was okay to place them on hold
  4. Owner calling in to see if we take (insert exotic pet here)
  5. Submitted a cam to insurance for a recent visit
  6. Provided verbal confirmation for a groomer/boarding of rabies vaccination status
  7. Owner called in with questions about their recent bill
  8. Put in a callback to Exotics
  9. Client called in looking for free medical advice
  10. Put in a callback to ER
  11. Client calling to confirm appointment
  12. O looking for your recommendation on whether to come in or no
  13. Memoed Kelly or Emma about a financial question
  14. Checked if we had rx food in stock for a client
  15. Spoke to Zoetis regarding recent diagnostic kerfuffle
  16. Booked New Patient Wellness
  17. Received a memo from Emma
  18. Owner upset due to ER wait time
  19. Owner calling as CVS has not receive the rx yet
  20. Provided a client with a doctors work email
  21. Re-sent an invoice to a client
  22. Booked a new GP patient visit
  23. Rescue called in looking to verify a patient's information
  24. Client calls in to ask how much an ER visit costs
  25. Put in a callback to IM
  26. Put in a callback to the Surgery Department
  27. Put in a callback to GP
  28. Client asks if we have payment plans
  29. booked a specialty visit
  30. Attached an updated a CREG to pet's account
  31. Completed a CCS client communication
  32. Emailed a Vaccination Certificate
  33. Client calling to see if (insert doctors name here) is working
  34. Sent recent records to pet's RDVM
  35. Connected a client to a doctors voicemail
  36. Spoke with a former JVH client
  37. Client looking to speak to a manager
  38. Called ICU for an inpatient update
  39. Client called in worried about a tick on their pet