Client asksif we havepaymentplansbooked aspecialtyvisitClientcalling toconfirmappointmentTextedowner linkforclockwiseRe-sentan invoiceto a clientOwnercalling asCVS has notreceive therx yetBookedSame DaySickappointmentSpoke to ZoetisregardingrecentdiagnostickerfuffleAsked aclient if itwas okay toplace themon holdSpokewith aformerJVH clientRescue calledin looking toverify apatient'sinformationProvided aclient witha doctorswork emailPut in acallbackto IMAttached anupdated aCREG topet's accountOwner calledin withquestionsabout theirrecent billClient callingto see if(insert doctorsname here) isworkingProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusClientlooking tospeak to amanagerCalledICU for aninpatientupdateBookedNewPatientWellnessSubmitted acam toinsurance fora recent visitConnecteda client toa doctorsvoicemailClient calledin worriedabout a tickon their petPut in acallbackto ERBooked anew GPpatientvisitOwnerupset dueto ER waittimeChecked ifwe had rxfood in stockfor a clientSent recentrecords topet's RDVMEmailed aVaccinationCertificateClient calledin looking forfree medicaladviceO looking foryourrecommendationon whether tocome in or noPut in acallback tothe SurgeryDepartmentCompleted aCCS clientcommunicationClient callsin to ask howmuch an ERvisit costsPut in acallbackto ExoticsPut in acallbackto GPOwner callingin to see if wetake (insertexotic pethere)Receiveda memofromEmmaMemoedKelly orEmma abouta financialquestionClient asksif we havepaymentplansbooked aspecialtyvisitClientcalling toconfirmappointmentTextedowner linkforclockwiseRe-sentan invoiceto a clientOwnercalling asCVS has notreceive therx yetBookedSame DaySickappointmentSpoke to ZoetisregardingrecentdiagnostickerfuffleAsked aclient if itwas okay toplace themon holdSpokewith aformerJVH clientRescue calledin looking toverify apatient'sinformationProvided aclient witha doctorswork emailPut in acallbackto IMAttached anupdated aCREG topet's accountOwner calledin withquestionsabout theirrecent billClient callingto see if(insert doctorsname here) isworkingProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusClientlooking tospeak to amanagerCalledICU for aninpatientupdateBookedNewPatientWellnessSubmitted acam toinsurance fora recent visitConnecteda client toa doctorsvoicemailClient calledin worriedabout a tickon their petPut in acallbackto ERBooked anew GPpatientvisitOwnerupset dueto ER waittimeChecked ifwe had rxfood in stockfor a clientSent recentrecords topet's RDVMEmailed aVaccinationCertificateClient calledin looking forfree medicaladviceO looking foryourrecommendationon whether tocome in or noPut in acallback tothe SurgeryDepartmentCompleted aCCS clientcommunicationClient callsin to ask howmuch an ERvisit costsPut in acallbackto ExoticsPut in acallbackto GPOwner callingin to see if wetake (insertexotic pethere)Receiveda memofromEmmaMemoedKelly orEmma abouta financialquestion

HSA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client asks if we have payment plans
  2. booked a specialty visit
  3. Client calling to confirm appointment
  4. Texted owner link for clockwise
  5. Re-sent an invoice to a client
  6. Owner calling as CVS has not receive the rx yet
  7. Booked Same Day Sick appointment
  8. Spoke to Zoetis regarding recent diagnostic kerfuffle
  9. Asked a client if it was okay to place them on hold
  10. Spoke with a former JVH client
  11. Rescue called in looking to verify a patient's information
  12. Provided a client with a doctors work email
  13. Put in a callback to IM
  14. Attached an updated a CREG to pet's account
  15. Owner called in with questions about their recent bill
  16. Client calling to see if (insert doctors name here) is working
  17. Provided verbal confirmation for a groomer/boarding of rabies vaccination status
  18. Client looking to speak to a manager
  19. Called ICU for an inpatient update
  20. Booked New Patient Wellness
  21. Submitted a cam to insurance for a recent visit
  22. Connected a client to a doctors voicemail
  23. Client called in worried about a tick on their pet
  24. Put in a callback to ER
  25. Booked a new GP patient visit
  26. Owner upset due to ER wait time
  27. Checked if we had rx food in stock for a client
  28. Sent recent records to pet's RDVM
  29. Emailed a Vaccination Certificate
  30. Client called in looking for free medical advice
  31. O looking for your recommendation on whether to come in or no
  32. Put in a callback to the Surgery Department
  33. Completed a CCS client communication
  34. Client calls in to ask how much an ER visit costs
  35. Put in a callback to Exotics
  36. Put in a callback to GP
  37. Owner calling in to see if we take (insert exotic pet here)
  38. Received a memo from Emma
  39. Memoed Kelly or Emma about a financial question