MemoedKelly orEmma abouta financialquestionBooked anew GPpatientvisitAttached anupdated aCREG topet's accountOwnerupset dueto ER waittimePut in acallbackto ERSubmitted acam toinsurance fora recent visitBookedNewPatientWellnessConnecteda client toa doctorsvoicemailO looking foryourrecommendationon whether tocome in or noReceiveda memofromEmmaCompleted aCCS clientcommunicationClient callsin to ask howmuch an ERvisit costsProvided aclient witha doctorswork emailCalledICU for aninpatientupdatePut in acallbackto GPOwnercalling asCVS has notreceive therx yetSpokewith aformerJVH clientClientcalling toconfirmappointmentOwner callingin to see if wetake (insertexotic pethere)Sent recentrecords topet's RDVMPut in acallbackto IMClient callingto see if(insert doctorsname here) isworkingbooked aspecialtyvisitSpoke to ZoetisregardingrecentdiagnostickerfuffleProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusEmailed aVaccinationCertificateClientlooking tospeak to amanagerClient calledin worriedabout a tickon their petOwner calledin withquestionsabout theirrecent billPut in acallbackto ExoticsChecked ifwe had rxfood in stockfor a clientRe-sentan invoiceto a clientClient asksif we havepaymentplansTextedowner linkforclockwiseRescue calledin looking toverify apatient'sinformationClient calledin looking forfree medicaladviceAsked aclient if itwas okay toplace themon holdPut in acallback tothe SurgeryDepartmentBookedSame DaySickappointmentMemoedKelly orEmma abouta financialquestionBooked anew GPpatientvisitAttached anupdated aCREG topet's accountOwnerupset dueto ER waittimePut in acallbackto ERSubmitted acam toinsurance fora recent visitBookedNewPatientWellnessConnecteda client toa doctorsvoicemailO looking foryourrecommendationon whether tocome in or noReceiveda memofromEmmaCompleted aCCS clientcommunicationClient callsin to ask howmuch an ERvisit costsProvided aclient witha doctorswork emailCalledICU for aninpatientupdatePut in acallbackto GPOwnercalling asCVS has notreceive therx yetSpokewith aformerJVH clientClientcalling toconfirmappointmentOwner callingin to see if wetake (insertexotic pethere)Sent recentrecords topet's RDVMPut in acallbackto IMClient callingto see if(insert doctorsname here) isworkingbooked aspecialtyvisitSpoke to ZoetisregardingrecentdiagnostickerfuffleProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusEmailed aVaccinationCertificateClientlooking tospeak to amanagerClient calledin worriedabout a tickon their petOwner calledin withquestionsabout theirrecent billPut in acallbackto ExoticsChecked ifwe had rxfood in stockfor a clientRe-sentan invoiceto a clientClient asksif we havepaymentplansTextedowner linkforclockwiseRescue calledin looking toverify apatient'sinformationClient calledin looking forfree medicaladviceAsked aclient if itwas okay toplace themon holdPut in acallback tothe SurgeryDepartmentBookedSame DaySickappointment

HSA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Memoed Kelly or Emma about a financial question
  2. Booked a new GP patient visit
  3. Attached an updated a CREG to pet's account
  4. Owner upset due to ER wait time
  5. Put in a callback to ER
  6. Submitted a cam to insurance for a recent visit
  7. Booked New Patient Wellness
  8. Connected a client to a doctors voicemail
  9. O looking for your recommendation on whether to come in or no
  10. Received a memo from Emma
  11. Completed a CCS client communication
  12. Client calls in to ask how much an ER visit costs
  13. Provided a client with a doctors work email
  14. Called ICU for an inpatient update
  15. Put in a callback to GP
  16. Owner calling as CVS has not receive the rx yet
  17. Spoke with a former JVH client
  18. Client calling to confirm appointment
  19. Owner calling in to see if we take (insert exotic pet here)
  20. Sent recent records to pet's RDVM
  21. Put in a callback to IM
  22. Client calling to see if (insert doctors name here) is working
  23. booked a specialty visit
  24. Spoke to Zoetis regarding recent diagnostic kerfuffle
  25. Provided verbal confirmation for a groomer/boarding of rabies vaccination status
  26. Emailed a Vaccination Certificate
  27. Client looking to speak to a manager
  28. Client called in worried about a tick on their pet
  29. Owner called in with questions about their recent bill
  30. Put in a callback to Exotics
  31. Checked if we had rx food in stock for a client
  32. Re-sent an invoice to a client
  33. Client asks if we have payment plans
  34. Texted owner link for clockwise
  35. Rescue called in looking to verify a patient's information
  36. Client called in looking for free medical advice
  37. Asked a client if it was okay to place them on hold
  38. Put in a callback to the Surgery Department
  39. Booked Same Day Sick appointment