Re-sentan invoiceto a clientClient callingto see if(insert doctorsname here) isworkingOwnerupset dueto ER waittimebooked aspecialtyvisitConnecteda client toa doctorsvoicemailClient callsin to ask howmuch an ERvisit costsBookedSame DaySickappointmentClient calledin worriedabout a tickon their petBooked anew GPpatientvisitO looking foryourrecommendationon whether tocome in or noSent recentrecords topet's RDVMPut in acallbackto ExoticsClient calledin looking forfree medicaladviceCompleted aCCS clientcommunicationProvided aclient witha doctorswork emailOwnercalling asCVS has notreceive therx yetRescue calledin looking toverify apatient'sinformationSpokewith aformerJVH clientSpoke to ZoetisregardingrecentdiagnostickerfufflePut in acallbackto GPCalledICU for aninpatientupdateReceiveda memofromEmmaOwner calledin withquestionsabout theirrecent billPut in acallbackto ERClientcalling toconfirmappointmentClient asksif we havepaymentplansAsked aclient if itwas okay toplace themon holdMemoedKelly orEmma abouta financialquestionProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusEmailed aVaccinationCertificateTextedowner linkforclockwisePut in acallback tothe SurgeryDepartmentChecked ifwe had rxfood in stockfor a clientAttached anupdated aCREG topet's accountClientlooking tospeak to amanagerPut in acallbackto IMOwner callingin to see if wetake (insertexotic pethere)Submitted acam toinsurance fora recent visitBookedNewPatientWellnessRe-sentan invoiceto a clientClient callingto see if(insert doctorsname here) isworkingOwnerupset dueto ER waittimebooked aspecialtyvisitConnecteda client toa doctorsvoicemailClient callsin to ask howmuch an ERvisit costsBookedSame DaySickappointmentClient calledin worriedabout a tickon their petBooked anew GPpatientvisitO looking foryourrecommendationon whether tocome in or noSent recentrecords topet's RDVMPut in acallbackto ExoticsClient calledin looking forfree medicaladviceCompleted aCCS clientcommunicationProvided aclient witha doctorswork emailOwnercalling asCVS has notreceive therx yetRescue calledin looking toverify apatient'sinformationSpokewith aformerJVH clientSpoke to ZoetisregardingrecentdiagnostickerfufflePut in acallbackto GPCalledICU for aninpatientupdateReceiveda memofromEmmaOwner calledin withquestionsabout theirrecent billPut in acallbackto ERClientcalling toconfirmappointmentClient asksif we havepaymentplansAsked aclient if itwas okay toplace themon holdMemoedKelly orEmma abouta financialquestionProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusEmailed aVaccinationCertificateTextedowner linkforclockwisePut in acallback tothe SurgeryDepartmentChecked ifwe had rxfood in stockfor a clientAttached anupdated aCREG topet's accountClientlooking tospeak to amanagerPut in acallbackto IMOwner callingin to see if wetake (insertexotic pethere)Submitted acam toinsurance fora recent visitBookedNewPatientWellness

HSA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Re-sent an invoice to a client
  2. Client calling to see if (insert doctors name here) is working
  3. Owner upset due to ER wait time
  4. booked a specialty visit
  5. Connected a client to a doctors voicemail
  6. Client calls in to ask how much an ER visit costs
  7. Booked Same Day Sick appointment
  8. Client called in worried about a tick on their pet
  9. Booked a new GP patient visit
  10. O looking for your recommendation on whether to come in or no
  11. Sent recent records to pet's RDVM
  12. Put in a callback to Exotics
  13. Client called in looking for free medical advice
  14. Completed a CCS client communication
  15. Provided a client with a doctors work email
  16. Owner calling as CVS has not receive the rx yet
  17. Rescue called in looking to verify a patient's information
  18. Spoke with a former JVH client
  19. Spoke to Zoetis regarding recent diagnostic kerfuffle
  20. Put in a callback to GP
  21. Called ICU for an inpatient update
  22. Received a memo from Emma
  23. Owner called in with questions about their recent bill
  24. Put in a callback to ER
  25. Client calling to confirm appointment
  26. Client asks if we have payment plans
  27. Asked a client if it was okay to place them on hold
  28. Memoed Kelly or Emma about a financial question
  29. Provided verbal confirmation for a groomer/boarding of rabies vaccination status
  30. Emailed a Vaccination Certificate
  31. Texted owner link for clockwise
  32. Put in a callback to the Surgery Department
  33. Checked if we had rx food in stock for a client
  34. Attached an updated a CREG to pet's account
  35. Client looking to speak to a manager
  36. Put in a callback to IM
  37. Owner calling in to see if we take (insert exotic pet here)
  38. Submitted a cam to insurance for a recent visit
  39. Booked New Patient Wellness