Client callsin to ask howmuch an ERvisit costsSent recentrecords topet's RDVMClient calledin worriedabout a tickon their petAsked aclient if itwas okay toplace themon holdCalledICU for aninpatientupdateSubmitted acam toinsurance fora recent visitCompleted aCCS clientcommunicationPut in acallbackto GPRescue calledin looking toverify apatient'sinformationChecked ifwe had rxfood in stockfor a clientClient callingto see if(insert doctorsname here) isworkingBooked anew GPpatientvisitMemoedKelly orEmma abouta financialquestionConnecteda client toa doctorsvoicemailRe-sentan invoiceto a clientClientlooking tospeak to amanagerbooked aspecialtyvisitTextedowner linkforclockwiseSpokewith aformerJVH clientEmailed aVaccinationCertificateClient asksif we havepaymentplansReceiveda memofromEmmaO looking foryourrecommendationon whether tocome in or noPut in acallback tothe SurgeryDepartmentPut in acallbackto IMOwner calledin withquestionsabout theirrecent billBookedNewPatientWellnessClientcalling toconfirmappointmentOwnerupset dueto ER waittimeSpoke to ZoetisregardingrecentdiagnostickerfuffleBookedSame DaySickappointmentOwnercalling asCVS has notreceive therx yetProvided aclient witha doctorswork emailPut in acallbackto ERPut in acallbackto ExoticsProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusClient calledin looking forfree medicaladviceAttached anupdated aCREG topet's accountOwner callingin to see if wetake (insertexotic pethere)Client callsin to ask howmuch an ERvisit costsSent recentrecords topet's RDVMClient calledin worriedabout a tickon their petAsked aclient if itwas okay toplace themon holdCalledICU for aninpatientupdateSubmitted acam toinsurance fora recent visitCompleted aCCS clientcommunicationPut in acallbackto GPRescue calledin looking toverify apatient'sinformationChecked ifwe had rxfood in stockfor a clientClient callingto see if(insert doctorsname here) isworkingBooked anew GPpatientvisitMemoedKelly orEmma abouta financialquestionConnecteda client toa doctorsvoicemailRe-sentan invoiceto a clientClientlooking tospeak to amanagerbooked aspecialtyvisitTextedowner linkforclockwiseSpokewith aformerJVH clientEmailed aVaccinationCertificateClient asksif we havepaymentplansReceiveda memofromEmmaO looking foryourrecommendationon whether tocome in or noPut in acallback tothe SurgeryDepartmentPut in acallbackto IMOwner calledin withquestionsabout theirrecent billBookedNewPatientWellnessClientcalling toconfirmappointmentOwnerupset dueto ER waittimeSpoke to ZoetisregardingrecentdiagnostickerfuffleBookedSame DaySickappointmentOwnercalling asCVS has notreceive therx yetProvided aclient witha doctorswork emailPut in acallbackto ERPut in acallbackto ExoticsProvided verbalconfirmation for agroomer/boardingof rabiesvaccination statusClient calledin looking forfree medicaladviceAttached anupdated aCREG topet's accountOwner callingin to see if wetake (insertexotic pethere)

HSA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client calls in to ask how much an ER visit costs
  2. Sent recent records to pet's RDVM
  3. Client called in worried about a tick on their pet
  4. Asked a client if it was okay to place them on hold
  5. Called ICU for an inpatient update
  6. Submitted a cam to insurance for a recent visit
  7. Completed a CCS client communication
  8. Put in a callback to GP
  9. Rescue called in looking to verify a patient's information
  10. Checked if we had rx food in stock for a client
  11. Client calling to see if (insert doctors name here) is working
  12. Booked a new GP patient visit
  13. Memoed Kelly or Emma about a financial question
  14. Connected a client to a doctors voicemail
  15. Re-sent an invoice to a client
  16. Client looking to speak to a manager
  17. booked a specialty visit
  18. Texted owner link for clockwise
  19. Spoke with a former JVH client
  20. Emailed a Vaccination Certificate
  21. Client asks if we have payment plans
  22. Received a memo from Emma
  23. O looking for your recommendation on whether to come in or no
  24. Put in a callback to the Surgery Department
  25. Put in a callback to IM
  26. Owner called in with questions about their recent bill
  27. Booked New Patient Wellness
  28. Client calling to confirm appointment
  29. Owner upset due to ER wait time
  30. Spoke to Zoetis regarding recent diagnostic kerfuffle
  31. Booked Same Day Sick appointment
  32. Owner calling as CVS has not receive the rx yet
  33. Provided a client with a doctors work email
  34. Put in a callback to ER
  35. Put in a callback to Exotics
  36. Provided verbal confirmation for a groomer/boarding of rabies vaccination status
  37. Client called in looking for free medical advice
  38. Attached an updated a CREG to pet's account
  39. Owner calling in to see if we take (insert exotic pet here)