updatingsecurityquestion(s)"it saysmyusernameis invalid"PTP didn'tget textmessagecodeproductrep aloanproductrep adistributionQDROcalltransferredto Roll Inteamcalltransferredtoconnectionsptps securityquestionanswer is(Camry)PTPneeding acheckreplacementupdatingphonenumberworkordersubmitted"I lockedmyself out ofmy onlineaccount"updatingaddressDeathbenefitaccountupdatingemaildeferraldecreaseprevented anescalatedsupervisorcall.product repa hardshipwd self cert.thirdpartycalling in"when willI be 100%vested"deferralincrease."I forgot myusernameandpassword"dist on delay,still waitingfor date oftermupdatingsecurityquestion(s)"it saysmyusernameis invalid"PTP didn'tget textmessagecodeproductrep aloanproductrep adistributionQDROcalltransferredto Roll Inteamcalltransferredtoconnectionsptps securityquestionanswer is(Camry)PTPneeding acheckreplacementupdatingphonenumberworkordersubmitted"I lockedmyself out ofmy onlineaccount"updatingaddressDeathbenefitaccountupdatingemaildeferraldecreaseprevented anescalatedsupervisorcall.product repa hardshipwd self cert.thirdpartycalling in"when willI be 100%vested"deferralincrease."I forgot myusernameandpassword"dist on delay,still waitingfor date ofterm

Participant Contact Center. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. updating security question(s)
  2. "it says my username is invalid"
  3. PTP didn't get text message code
  4. product rep a loan
  5. product rep a distribution
  6. QDRO
  7. call transferred to Roll In team
  8. call transferred to connections
  9. ptps security question answer is (Camry)
  10. PTP needing a check replacement
  11. updating phone number
  12. work order submitted
  13. "I locked myself out of my online account"
  14. updating address
  15. Death benefit account
  16. updating email
  17. deferral decrease
  18. prevented an escalated supervisor call.
  19. product rep a hardship wd self cert.
  20. third party calling in
  21. "when will I be 100% vested"
  22. deferral increase.
  23. "I forgot my username and password"
  24. dist on delay, still waiting for date of term