ptps securityquestionanswer is(Camry)updatingphonenumberworkordersubmitted"when willI be 100%vested"PTP didn'tget textmessagecodeprevented anescalatedsupervisorcall.updatingemail"I forgot myusernameandpassword""it saysmyusernameis invalid"QDROproductrep aloanPTPneeding acheckreplacementupdatingaddresscalltransferredtoconnectionsupdatingsecurityquestion(s)productrep adistributiondeferralincrease.product repa hardshipwd self cert.Deathbenefitaccountdist on delay,still waitingfor date oftermthirdpartycalling incalltransferredto Roll Inteamdeferraldecrease"I lockedmyself out ofmy onlineaccount"ptps securityquestionanswer is(Camry)updatingphonenumberworkordersubmitted"when willI be 100%vested"PTP didn'tget textmessagecodeprevented anescalatedsupervisorcall.updatingemail"I forgot myusernameandpassword""it saysmyusernameis invalid"QDROproductrep aloanPTPneeding acheckreplacementupdatingaddresscalltransferredtoconnectionsupdatingsecurityquestion(s)productrep adistributiondeferralincrease.product repa hardshipwd self cert.Deathbenefitaccountdist on delay,still waitingfor date oftermthirdpartycalling incalltransferredto Roll Inteamdeferraldecrease"I lockedmyself out ofmy onlineaccount"

Participant Contact Center. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ptps security question answer is (Camry)
  2. updating phone number
  3. work order submitted
  4. "when will I be 100% vested"
  5. PTP didn't get text message code
  6. prevented an escalated supervisor call.
  7. updating email
  8. "I forgot my username and password"
  9. "it says my username is invalid"
  10. QDRO
  11. product rep a loan
  12. PTP needing a check replacement
  13. updating address
  14. call transferred to connections
  15. updating security question(s)
  16. product rep a distribution
  17. deferral increase.
  18. product rep a hardship wd self cert.
  19. Death benefit account
  20. dist on delay, still waiting for date of term
  21. third party calling in
  22. call transferred to Roll In team
  23. deferral decrease
  24. "I locked myself out of my online account"