deferraldecrease"it saysmyusernameis invalid"updatingaddressproductrep adistributionPTPneeding acheckreplacementprevented anescalatedsupervisorcall.ptps securityquestionanswer is(Camry)productrep aloanupdatingemail"I forgot myusernameandpassword"product repa hardshipwd self cert.QDROthirdpartycalling in"I lockedmyself out ofmy onlineaccount"deferralincrease.PTP didn'tget textmessagecodeupdatingphonenumberworkordersubmittedDeathbenefitaccountcalltransferredtoconnectionsdist on delay,still waitingfor date oftermupdatingsecurityquestion(s)"when willI be 100%vested"calltransferredto Roll Inteamdeferraldecrease"it saysmyusernameis invalid"updatingaddressproductrep adistributionPTPneeding acheckreplacementprevented anescalatedsupervisorcall.ptps securityquestionanswer is(Camry)productrep aloanupdatingemail"I forgot myusernameandpassword"product repa hardshipwd self cert.QDROthirdpartycalling in"I lockedmyself out ofmy onlineaccount"deferralincrease.PTP didn'tget textmessagecodeupdatingphonenumberworkordersubmittedDeathbenefitaccountcalltransferredtoconnectionsdist on delay,still waitingfor date oftermupdatingsecurityquestion(s)"when willI be 100%vested"calltransferredto Roll Inteam

Participant Contact Center. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. deferral decrease
  2. "it says my username is invalid"
  3. updating address
  4. product rep a distribution
  5. PTP needing a check replacement
  6. prevented an escalated supervisor call.
  7. ptps security question answer is (Camry)
  8. product rep a loan
  9. updating email
  10. "I forgot my username and password"
  11. product rep a hardship wd self cert.
  12. QDRO
  13. third party calling in
  14. "I locked myself out of my online account"
  15. deferral increase.
  16. PTP didn't get text message code
  17. updating phone number
  18. work order submitted
  19. Death benefit account
  20. call transferred to connections
  21. dist on delay, still waiting for date of term
  22. updating security question(s)
  23. "when will I be 100% vested"
  24. call transferred to Roll In team