Deathbenefitaccountthirdpartycalling in"when willI be 100%vested"dist on delay,still waitingfor date oftermproductrep adistributionPTPneeding acheckreplacement"I lockedmyself out ofmy onlineaccount"calltransferredtoconnectionsdeferralincrease.workordersubmittedupdatingphonenumber"it saysmyusernameis invalid"updatingemailPTP didn'tget textmessagecodeproduct repa hardshipwd self cert.calltransferredto Roll Inteamdeferraldecreaseptps securityquestionanswer is(Camry)QDRO"I forgot myusernameandpassword"productrep aloanprevented anescalatedsupervisorcall.updatingsecurityquestion(s)updatingaddressDeathbenefitaccountthirdpartycalling in"when willI be 100%vested"dist on delay,still waitingfor date oftermproductrep adistributionPTPneeding acheckreplacement"I lockedmyself out ofmy onlineaccount"calltransferredtoconnectionsdeferralincrease.workordersubmittedupdatingphonenumber"it saysmyusernameis invalid"updatingemailPTP didn'tget textmessagecodeproduct repa hardshipwd self cert.calltransferredto Roll Inteamdeferraldecreaseptps securityquestionanswer is(Camry)QDRO"I forgot myusernameandpassword"productrep aloanprevented anescalatedsupervisorcall.updatingsecurityquestion(s)updatingaddress

Participant Contact Center. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Death benefit account
  2. third party calling in
  3. "when will I be 100% vested"
  4. dist on delay, still waiting for date of term
  5. product rep a distribution
  6. PTP needing a check replacement
  7. "I locked myself out of my online account"
  8. call transferred to connections
  9. deferral increase.
  10. work order submitted
  11. updating phone number
  12. "it says my username is invalid"
  13. updating email
  14. PTP didn't get text message code
  15. product rep a hardship wd self cert.
  16. call transferred to Roll In team
  17. deferral decrease
  18. ptps security question answer is (Camry)
  19. QDRO
  20. "I forgot my username and password"
  21. product rep a loan
  22. prevented an escalated supervisor call.
  23. updating security question(s)
  24. updating address