PTPneeding acheckreplacement"I lockedmyself out ofmy onlineaccount""when willI be 100%vested"deferralincrease."it saysmyusernameis invalid"dist on delay,still waitingfor date oftermupdatingphonenumberPTP didn'tget textmessagecodecalltransferredtoconnectionsthirdpartycalling inupdatingsecurityquestion(s)productrep aloanupdatingaddressupdatingemail"I forgot myusernameandpassword"deferraldecreaseproduct repa hardshipwd self cert.workordersubmittedQDROcalltransferredto Roll InteamDeathbenefitaccountproductrep adistributionprevented anescalatedsupervisorcall.ptps securityquestionanswer is(Camry)PTPneeding acheckreplacement"I lockedmyself out ofmy onlineaccount""when willI be 100%vested"deferralincrease."it saysmyusernameis invalid"dist on delay,still waitingfor date oftermupdatingphonenumberPTP didn'tget textmessagecodecalltransferredtoconnectionsthirdpartycalling inupdatingsecurityquestion(s)productrep aloanupdatingaddressupdatingemail"I forgot myusernameandpassword"deferraldecreaseproduct repa hardshipwd self cert.workordersubmittedQDROcalltransferredto Roll InteamDeathbenefitaccountproductrep adistributionprevented anescalatedsupervisorcall.ptps securityquestionanswer is(Camry)

Participant Contact Center. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PTP needing a check replacement
  2. "I locked myself out of my online account"
  3. "when will I be 100% vested"
  4. deferral increase.
  5. "it says my username is invalid"
  6. dist on delay, still waiting for date of term
  7. updating phone number
  8. PTP didn't get text message code
  9. call transferred to connections
  10. third party calling in
  11. updating security question(s)
  12. product rep a loan
  13. updating address
  14. updating email
  15. "I forgot my username and password"
  16. deferral decrease
  17. product rep a hardship wd self cert.
  18. work order submitted
  19. QDRO
  20. call transferred to Roll In team
  21. Death benefit account
  22. product rep a distribution
  23. prevented an escalated supervisor call.
  24. ptps security question answer is (Camry)