prevented anescalatedsupervisorcall.updatingsecurityquestion(s)deferralincrease.calltransferredto Roll Inteam"I lockedmyself out ofmy onlineaccount"updatingemailupdatingphonenumberproduct repa hardshipwd self cert.dist on delay,still waitingfor date oftermproductrep aloancalltransferredtoconnectionsPTP didn'tget textmessagecodeptps securityquestionanswer is(Camry)Deathbenefitaccountproductrep adistribution"when willI be 100%vested"thirdpartycalling inupdatingaddressPTPneeding acheckreplacement"it saysmyusernameis invalid"deferraldecreaseQDROworkordersubmitted"I forgot myusernameandpassword"prevented anescalatedsupervisorcall.updatingsecurityquestion(s)deferralincrease.calltransferredto Roll Inteam"I lockedmyself out ofmy onlineaccount"updatingemailupdatingphonenumberproduct repa hardshipwd self cert.dist on delay,still waitingfor date oftermproductrep aloancalltransferredtoconnectionsPTP didn'tget textmessagecodeptps securityquestionanswer is(Camry)Deathbenefitaccountproductrep adistribution"when willI be 100%vested"thirdpartycalling inupdatingaddressPTPneeding acheckreplacement"it saysmyusernameis invalid"deferraldecreaseQDROworkordersubmitted"I forgot myusernameandpassword"

Participant Contact Center. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. prevented an escalated supervisor call.
  2. updating security question(s)
  3. deferral increase.
  4. call transferred to Roll In team
  5. "I locked myself out of my online account"
  6. updating email
  7. updating phone number
  8. product rep a hardship wd self cert.
  9. dist on delay, still waiting for date of term
  10. product rep a loan
  11. call transferred to connections
  12. PTP didn't get text message code
  13. ptps security question answer is (Camry)
  14. Death benefit account
  15. product rep a distribution
  16. "when will I be 100% vested"
  17. third party calling in
  18. updating address
  19. PTP needing a check replacement
  20. "it says my username is invalid"
  21. deferral decrease
  22. QDRO
  23. work order submitted
  24. "I forgot my username and password"