workordersubmittedptps securityquestionanswer is(Camry)"I forgot myusernameandpassword"calltransferredto Roll Inteamupdatingemailupdatingphonenumber"when willI be 100%vested"deferralincrease.productrep aloanthirdpartycalling inupdatingsecurityquestion(s)PTPneeding acheckreplacement"I lockedmyself out ofmy onlineaccount"product repa hardshipwd self cert.prevented anescalatedsupervisorcall.dist on delay,still waitingfor date oftermproductrep adistributionPTP didn'tget textmessagecodeQDROupdatingaddress"it saysmyusernameis invalid"deferraldecreaseDeathbenefitaccountcalltransferredtoconnectionsworkordersubmittedptps securityquestionanswer is(Camry)"I forgot myusernameandpassword"calltransferredto Roll Inteamupdatingemailupdatingphonenumber"when willI be 100%vested"deferralincrease.productrep aloanthirdpartycalling inupdatingsecurityquestion(s)PTPneeding acheckreplacement"I lockedmyself out ofmy onlineaccount"product repa hardshipwd self cert.prevented anescalatedsupervisorcall.dist on delay,still waitingfor date oftermproductrep adistributionPTP didn'tget textmessagecodeQDROupdatingaddress"it saysmyusernameis invalid"deferraldecreaseDeathbenefitaccountcalltransferredtoconnections

Participant Contact Center. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. work order submitted
  2. ptps security question answer is (Camry)
  3. "I forgot my username and password"
  4. call transferred to Roll In team
  5. updating email
  6. updating phone number
  7. "when will I be 100% vested"
  8. deferral increase.
  9. product rep a loan
  10. third party calling in
  11. updating security question(s)
  12. PTP needing a check replacement
  13. "I locked myself out of my online account"
  14. product rep a hardship wd self cert.
  15. prevented an escalated supervisor call.
  16. dist on delay, still waiting for date of term
  17. product rep a distribution
  18. PTP didn't get text message code
  19. QDRO
  20. updating address
  21. "it says my username is invalid"
  22. deferral decrease
  23. Death benefit account
  24. call transferred to connections