deferralincrease.deferraldecreaseupdatingaddressproductrep adistributionQDROptps securityquestionanswer is(Camry)prevented anescalatedsupervisorcall.calltransferredtoconnectionsdist on delay,still waitingfor date ofterm"I lockedmyself out ofmy onlineaccount"Deathbenefitaccountupdatingsecurityquestion(s)updatingemailproduct repa hardshipwd self cert."it saysmyusernameis invalid"updatingphonenumberPTPneeding acheckreplacementthirdpartycalling inPTP didn'tget textmessagecode"when willI be 100%vested"workordersubmittedproductrep aloan"I forgot myusernameandpassword"calltransferredto Roll Inteamdeferralincrease.deferraldecreaseupdatingaddressproductrep adistributionQDROptps securityquestionanswer is(Camry)prevented anescalatedsupervisorcall.calltransferredtoconnectionsdist on delay,still waitingfor date ofterm"I lockedmyself out ofmy onlineaccount"Deathbenefitaccountupdatingsecurityquestion(s)updatingemailproduct repa hardshipwd self cert."it saysmyusernameis invalid"updatingphonenumberPTPneeding acheckreplacementthirdpartycalling inPTP didn'tget textmessagecode"when willI be 100%vested"workordersubmittedproductrep aloan"I forgot myusernameandpassword"calltransferredto Roll Inteam

Participant Contact Center. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. deferral increase.
  2. deferral decrease
  3. updating address
  4. product rep a distribution
  5. QDRO
  6. ptps security question answer is (Camry)
  7. prevented an escalated supervisor call.
  8. call transferred to connections
  9. dist on delay, still waiting for date of term
  10. "I locked myself out of my online account"
  11. Death benefit account
  12. updating security question(s)
  13. updating email
  14. product rep a hardship wd self cert.
  15. "it says my username is invalid"
  16. updating phone number
  17. PTP needing a check replacement
  18. third party calling in
  19. PTP didn't get text message code
  20. "when will I be 100% vested"
  21. work order submitted
  22. product rep a loan
  23. "I forgot my username and password"
  24. call transferred to Roll In team