calltransferredtoconnections"it saysmyusernameis invalid"updatingphonenumberdist on delay,still waitingfor date oftermDeathbenefitaccountupdatingemailworkordersubmitteddeferraldecrease"I lockedmyself out ofmy onlineaccount"PTPneeding acheckreplacementdeferralincrease.updatingsecurityquestion(s)"when willI be 100%vested"updatingaddressthirdpartycalling inproductrep adistribution"I forgot myusernameandpassword"productrep aloanprevented anescalatedsupervisorcall.product repa hardshipwd self cert.QDROPTP didn'tget textmessagecodeptps securityquestionanswer is(Camry)calltransferredto Roll Inteamcalltransferredtoconnections"it saysmyusernameis invalid"updatingphonenumberdist on delay,still waitingfor date oftermDeathbenefitaccountupdatingemailworkordersubmitteddeferraldecrease"I lockedmyself out ofmy onlineaccount"PTPneeding acheckreplacementdeferralincrease.updatingsecurityquestion(s)"when willI be 100%vested"updatingaddressthirdpartycalling inproductrep adistribution"I forgot myusernameandpassword"productrep aloanprevented anescalatedsupervisorcall.product repa hardshipwd self cert.QDROPTP didn'tget textmessagecodeptps securityquestionanswer is(Camry)calltransferredto Roll Inteam

Participant Contact Center. - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. call transferred to connections
  2. "it says my username is invalid"
  3. updating phone number
  4. dist on delay, still waiting for date of term
  5. Death benefit account
  6. updating email
  7. work order submitted
  8. deferral decrease
  9. "I locked myself out of my online account"
  10. PTP needing a check replacement
  11. deferral increase.
  12. updating security question(s)
  13. "when will I be 100% vested"
  14. updating address
  15. third party calling in
  16. product rep a distribution
  17. "I forgot my username and password"
  18. product rep a loan
  19. prevented an escalated supervisor call.
  20. product rep a hardship wd self cert.
  21. QDRO
  22. PTP didn't get text message code
  23. ptps security question answer is (Camry)
  24. call transferred to Roll In team