assurancestatementclarifyingquestionpositivewordchoiceresolveconcernbrandCharterack.statementselfhelpoptionselfhelpoptionmoveforwardstatementcan dostatementpositivewordchoiceack/stmntcan dostatementin middleof callpleasantriesvocgreetingvocendingcan dostmnt inbeginningof callvoc!positivewordchoiceverifyacctcorrectlyselfhelpmoveforwardstmntpleasantriescan dostatementassurancestatementclarifyingquestionpositivewordchoiceresolveconcernbrandCharterack.statementselfhelpoptionselfhelpoptionmoveforwardstatementcan dostatementpositivewordchoiceack/stmntcan dostatementin middleof callpleasantriesvocgreetingvocendingcan dostmnt inbeginningof callvoc!positivewordchoiceverifyacctcorrectlyselfhelpmoveforwardstmntpleasantriescan dostatement

Call Quality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. assurance statement
  2. clarifying question
  3. positive word choice
  4. resolve concern
  5. brand Charter
  6. ack. statement
  7. self help option
  8. self help option
  9. move forward statement
  10. can do statement
  11. positive word choice
  12. ack/stmnt
  13. can do statement in middle of call
  14. pleasantries
  15. voc greeting
  16. voc ending
  17. can do stmnt in beginning of call
  18. voc!
  19. positive word choice
  20. verify acct correctly
  21. self help
  22. move forward stmnt
  23. pleasantries
  24. can do statement