assurancestatementcan dostmnt inbeginningof callmoveforwardstatementcan dostatementack/stmntvocgreetingpositivewordchoicepositivewordchoiceclarifyingquestionvoc!positivewordchoiceselfhelpack.statementmoveforwardstmntvocendingbrandCharterverifyacctcorrectlypleasantriescan dostatementin middleof callpleasantriesresolveconcerncan dostatementselfhelpoptionselfhelpoptionassurancestatementcan dostmnt inbeginningof callmoveforwardstatementcan dostatementack/stmntvocgreetingpositivewordchoicepositivewordchoiceclarifyingquestionvoc!positivewordchoiceselfhelpack.statementmoveforwardstmntvocendingbrandCharterverifyacctcorrectlypleasantriescan dostatementin middleof callpleasantriesresolveconcerncan dostatementselfhelpoptionselfhelpoption

Call Quality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. assurance statement
  2. can do stmnt in beginning of call
  3. move forward statement
  4. can do statement
  5. ack/stmnt
  6. voc greeting
  7. positive word choice
  8. positive word choice
  9. clarifying question
  10. voc!
  11. positive word choice
  12. self help
  13. ack. statement
  14. move forward stmnt
  15. voc ending
  16. brand Charter
  17. verify acct correctly
  18. pleasantries
  19. can do statement in middle of call
  20. pleasantries
  21. resolve concern
  22. can do statement
  23. self help option
  24. self help option