complaintgreetAttitudeknowledgenameThankyou!helpfulappreciateCaredsuggestempathyExperiencesmileinteractionUnderstoodHeardBefriendlycustomerservicevaluedsolutionrespectconfirmrapportreferralscomplaintgreetAttitudeknowledgenameThankyou!helpfulappreciateCaredsuggestempathyExperiencesmileinteractionUnderstoodHeardBefriendlycustomerservicevaluedsolutionrespectconfirmrapportreferrals

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. complaint
  2. greet
  3. Attitude
  4. knowledge
  5. name
  6. Thank you!
  7. helpful
  8. appreciate
  9. Cared
  10. suggest
  11. empathy
  12. Experience
  13. smile
  14. interaction
  15. Understood
  16. Heard
  17. Be friendly
  18. customer service
  19. valued
  20. solution
  21. respect
  22. confirm
  23. rapport
  24. referrals