Turnedaround afrustratedcallerCaller isdriving orhasbackgroundnoiseAnnouncementor CWA saysyou are with aserviceGet acomplimentfrom acallerMade aconnectionwith acustomerAnnouncementhas a WhisperSentan FYIAnswerfor theRuby PopCallinvolvingan ordernumberDirectmessaged ateam matejust because:)Reachedthreehang upsGet aRubyringbackPrankcallerSpanishtransferHIPAAaccountCaller hasthe wrongnumberCallerasked foryournameGet a call fora business inyour homestateCalleris aPNCCaller wastrying toreachsomeone'spersonal lineCall for ahomeservicessmallbusinessCall is fora realestatecompanyUsed yourcallguidingskillsCaller doesnot want toleave amessageUsed the"SolicitorFlowchart"Call is foraLawyer'sOfficeCaller isaninsuranceadjusterPost aGIF onour TeamsChannelA holidaywasmentionedduring thecallTurnedaround afrustratedcallerCaller isdriving orhasbackgroundnoiseAnnouncementor CWA saysyou are with aserviceGet acomplimentfrom acallerMade aconnectionwith acustomerAnnouncementhas a WhisperSentan FYIAnswerfor theRuby PopCallinvolvingan ordernumberDirectmessaged ateam matejust because:)Reachedthreehang upsGet aRubyringbackPrankcallerSpanishtransferHIPAAaccountCaller hasthe wrongnumberCallerasked foryournameGet a call fora business inyour homestateCalleris aPNCCaller wastrying toreachsomeone'spersonal lineCall for ahomeservicessmallbusinessCall is fora realestatecompanyUsed yourcallguidingskillsCaller doesnot want toleave amessageUsed the"SolicitorFlowchart"Call is foraLawyer'sOfficeCaller isaninsuranceadjusterPost aGIF onour TeamsChannelA holidaywasmentionedduring thecall

Luminous December Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turned around a frustrated caller
  2. Caller is driving or has background noise
  3. Announcement or CWA says you are with a service
  4. Get a compliment from a caller
  5. Made a connection with a customer
  6. Announcement has a Whisper
  7. Sent an FYI
  8. Answer for the Ruby Pop
  9. Call involving an order number
  10. Direct messaged a team mate just because :)
  11. Reached three hang ups
  12. Get a Ruby ringback
  13. Prank caller
  14. Spanish transfer
  15. HIPAA account
  16. Caller has the wrong number
  17. Caller asked for your name
  18. Get a call for a business in your home state
  19. Caller is a PNC
  20. Caller was trying to reach someone's personal line
  21. Call for a home services small business
  22. Call is for a real estate company
  23. Used your call guiding skills
  24. Caller does not want to leave a message
  25. Used the "Solicitor Flowchart"
  26. Call is for a Lawyer's Office
  27. Caller is an insurance adjuster
  28. Post a GIF on our Teams Channel
  29. A holiday was mentioned during the call