processeddebit cardfor loanpaymentprocessedcheck forloanpaymentcompletedinsuranceopenenrollmentarrivedto workon timetransferredmember toloanadjusterwent tobreakon timegave ateammateacomplimentDealership10 daypayoffHelpedmember withan ACH disputeor stopor Draft stopspoke tomembernamed"Dave"Assisted amemberwhosaccountstarts with 4arrivedfromlunch ontimeAssisted amemberwhosaccountends in 4talked tomemberaboutfeesreached outto teammateforassistanceTransferredmember toloans forloan appgavesomeoneBonuslycoinsarrivedfrombreak ontimeassistedwithcheckingbalancediscussedany of ourproductswith memberspoke with a"Karen" ormemberacting like a"Karen"assistedmember withcharge theydo notrecognizeGavemember10 daypayoffansweredinfo emailansweredsecureemailassistedwithcheckinghistoryGavemembersharebalance andhistoryDe-escalateda memberissuecompletedlogo wearorderprocesseddebit cardfor loanpaymentprocessedcheck forloanpaymentcompletedinsuranceopenenrollmentarrivedto workon timetransferredmember toloanadjusterwent tobreakon timegave ateammateacomplimentDealership10 daypayoffHelpedmember withan ACH disputeor stopor Draft stopspoke tomembernamed"Dave"Assisted amemberwhosaccountstarts with 4arrivedfromlunch ontimeAssisted amemberwhosaccountends in 4talked tomemberaboutfeesreached outto teammateforassistanceTransferredmember toloans forloan appgavesomeoneBonuslycoinsarrivedfrombreak ontimeassistedwithcheckingbalancediscussedany of ourproductswith memberspoke with a"Karen" ormemberacting like a"Karen"assistedmember withcharge theydo notrecognizeGavemember10 daypayoffansweredinfo emailansweredsecureemailassistedwithcheckinghistoryGavemembersharebalance andhistoryDe-escalateda memberissuecompletedlogo wearorder

Call Center 11/26/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. processed debit card for loan payment
  2. processed check for loan payment
  3. completed insurance open enrollment
  4. arrived to work on time
  5. transferred member to loan adjuster
  6. went to break on time
  7. gave a teammate a compliment
  8. Dealership 10 day payoff
  9. Helped member with an ACH dispute or stop or Draft stop
  10. spoke to member named "Dave"
  11. Assisted a member whos account starts with 4
  12. arrived from lunch on time
  13. Assisted a member whos account ends in 4
  14. talked to member about fees
  15. reached out to teammate for assistance
  16. Transferred member to loans for loan app
  17. gave someone Bonusly coins
  18. arrived from break on time
  19. assisted with checking balance
  20. discussed any of our products with member
  21. spoke with a "Karen" or member acting like a "Karen"
  22. assisted member with charge they do not recognize
  23. Gave member 10 day payoff
  24. answered info email
  25. answered secure email
  26. assisted with checking history
  27. Gave member share balance and history
  28. De-escalated a member issue
  29. completed logo wear order