processedcheck forloanpaymentTransferredmember toloans forloan apptransferredmember toloanadjusterspoke tomembernamed"Dave"arrivedfrombreak ontimeprocesseddebit cardfor loanpaymentcompletedlogo wearorderHelpedmember withan ACH disputeor stopor Draft stoptalked tomemberaboutfeesarrivedto workon timeGavemembersharebalance andhistoryAssisted amemberwhosaccountstarts with 4answeredsecureemailcompletedinsuranceopenenrollmentgave ateammateacomplimentGavemember10 daypayoffAssisted amemberwhosaccountends in 4assistedwithcheckinghistoryDealership10 daypayoffspoke with a"Karen" ormemberacting like a"Karen"De-escalateda memberissueansweredinfo emailassistedmember withcharge theydo notrecognizewent tobreakon timediscussedany of ourproductswith memberreached outto teammateforassistancegavesomeoneBonuslycoinsassistedwithcheckingbalancearrivedfromlunch ontimeprocessedcheck forloanpaymentTransferredmember toloans forloan apptransferredmember toloanadjusterspoke tomembernamed"Dave"arrivedfrombreak ontimeprocesseddebit cardfor loanpaymentcompletedlogo wearorderHelpedmember withan ACH disputeor stopor Draft stoptalked tomemberaboutfeesarrivedto workon timeGavemembersharebalance andhistoryAssisted amemberwhosaccountstarts with 4answeredsecureemailcompletedinsuranceopenenrollmentgave ateammateacomplimentGavemember10 daypayoffAssisted amemberwhosaccountends in 4assistedwithcheckinghistoryDealership10 daypayoffspoke with a"Karen" ormemberacting like a"Karen"De-escalateda memberissueansweredinfo emailassistedmember withcharge theydo notrecognizewent tobreakon timediscussedany of ourproductswith memberreached outto teammateforassistancegavesomeoneBonuslycoinsassistedwithcheckingbalancearrivedfromlunch ontime

Call Center 11/26/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. processed check for loan payment
  2. Transferred member to loans for loan app
  3. transferred member to loan adjuster
  4. spoke to member named "Dave"
  5. arrived from break on time
  6. processed debit card for loan payment
  7. completed logo wear order
  8. Helped member with an ACH dispute or stop or Draft stop
  9. talked to member about fees
  10. arrived to work on time
  11. Gave member share balance and history
  12. Assisted a member whos account starts with 4
  13. answered secure email
  14. completed insurance open enrollment
  15. gave a teammate a compliment
  16. Gave member 10 day payoff
  17. Assisted a member whos account ends in 4
  18. assisted with checking history
  19. Dealership 10 day payoff
  20. spoke with a "Karen" or member acting like a "Karen"
  21. De-escalated a member issue
  22. answered info email
  23. assisted member with charge they do not recognize
  24. went to break on time
  25. discussed any of our products with member
  26. reached out to teammate for assistance
  27. gave someone Bonusly coins
  28. assisted with checking balance
  29. arrived from lunch on time