spoke with a"Karen" ormemberacting like a"Karen"assistedmember withcharge theydo notrecognizeHelpedmember withan ACH disputeor stopor Draft stopassistedwithcheckingbalancecompletedlogo wearorderspoke tomembernamed"Dave"Transferredmember toloans forloan appGavemember10 daypayoffAssisted amemberwhosaccountends in 4arrivedfrombreak ontimegave ateammateacomplimentDe-escalateda memberissuereached outto teammateforassistanceprocesseddebit cardfor loanpaymentarrivedto workon timeAssisted amemberwhosaccountstarts with 4completedinsuranceopenenrollmentDealership10 daypayofftalked tomemberaboutfeesdiscussedany of ourproductswith membertransferredmember toloanadjusterprocessedcheck forloanpaymentansweredsecureemailarrivedfromlunch ontimewent tobreakon timegavesomeoneBonuslycoinsassistedwithcheckinghistoryansweredinfo emailGavemembersharebalance andhistoryspoke with a"Karen" ormemberacting like a"Karen"assistedmember withcharge theydo notrecognizeHelpedmember withan ACH disputeor stopor Draft stopassistedwithcheckingbalancecompletedlogo wearorderspoke tomembernamed"Dave"Transferredmember toloans forloan appGavemember10 daypayoffAssisted amemberwhosaccountends in 4arrivedfrombreak ontimegave ateammateacomplimentDe-escalateda memberissuereached outto teammateforassistanceprocesseddebit cardfor loanpaymentarrivedto workon timeAssisted amemberwhosaccountstarts with 4completedinsuranceopenenrollmentDealership10 daypayofftalked tomemberaboutfeesdiscussedany of ourproductswith membertransferredmember toloanadjusterprocessedcheck forloanpaymentansweredsecureemailarrivedfromlunch ontimewent tobreakon timegavesomeoneBonuslycoinsassistedwithcheckinghistoryansweredinfo emailGavemembersharebalance andhistory

Call Center 11/26/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. spoke with a "Karen" or member acting like a "Karen"
  2. assisted member with charge they do not recognize
  3. Helped member with an ACH dispute or stop or Draft stop
  4. assisted with checking balance
  5. completed logo wear order
  6. spoke to member named "Dave"
  7. Transferred member to loans for loan app
  8. Gave member 10 day payoff
  9. Assisted a member whos account ends in 4
  10. arrived from break on time
  11. gave a teammate a compliment
  12. De-escalated a member issue
  13. reached out to teammate for assistance
  14. processed debit card for loan payment
  15. arrived to work on time
  16. Assisted a member whos account starts with 4
  17. completed insurance open enrollment
  18. Dealership 10 day payoff
  19. talked to member about fees
  20. discussed any of our products with member
  21. transferred member to loan adjuster
  22. processed check for loan payment
  23. answered secure email
  24. arrived from lunch on time
  25. went to break on time
  26. gave someone Bonusly coins
  27. assisted with checking history
  28. answered info email
  29. Gave member share balance and history