assistedwithcheckingbalanceassistedwithcheckinghistoryreached outto teammateforassistanceGavemember10 daypayoffarrivedfromlunch ontimegave ateammateacomplimentHelpedmember withan ACH disputeor stopor Draft stopdiscussedany of ourproductswith memberAssisted amemberwhosaccountends in 4arrivedto workon timearrivedfrombreak ontimeansweredsecureemailTransferredmember toloans forloan appDealership10 daypayoffassistedmember withcharge theydo notrecognizewent tobreakon timespoke with a"Karen" ormemberacting like a"Karen"completedinsuranceopenenrollmentspoke tomembernamed"Dave"transferredmember toloanadjusterGavemembersharebalance andhistorytalked tomemberaboutfeescompletedlogo wearorderansweredinfo emailgavesomeoneBonuslycoinsprocessedcheck forloanpaymentAssisted amemberwhosaccountstarts with 4processeddebit cardfor loanpaymentDe-escalateda memberissueassistedwithcheckingbalanceassistedwithcheckinghistoryreached outto teammateforassistanceGavemember10 daypayoffarrivedfromlunch ontimegave ateammateacomplimentHelpedmember withan ACH disputeor stopor Draft stopdiscussedany of ourproductswith memberAssisted amemberwhosaccountends in 4arrivedto workon timearrivedfrombreak ontimeansweredsecureemailTransferredmember toloans forloan appDealership10 daypayoffassistedmember withcharge theydo notrecognizewent tobreakon timespoke with a"Karen" ormemberacting like a"Karen"completedinsuranceopenenrollmentspoke tomembernamed"Dave"transferredmember toloanadjusterGavemembersharebalance andhistorytalked tomemberaboutfeescompletedlogo wearorderansweredinfo emailgavesomeoneBonuslycoinsprocessedcheck forloanpaymentAssisted amemberwhosaccountstarts with 4processeddebit cardfor loanpaymentDe-escalateda memberissue

Call Center 11/26/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. assisted with checking balance
  2. assisted with checking history
  3. reached out to teammate for assistance
  4. Gave member 10 day payoff
  5. arrived from lunch on time
  6. gave a teammate a compliment
  7. Helped member with an ACH dispute or stop or Draft stop
  8. discussed any of our products with member
  9. Assisted a member whos account ends in 4
  10. arrived to work on time
  11. arrived from break on time
  12. answered secure email
  13. Transferred member to loans for loan app
  14. Dealership 10 day payoff
  15. assisted member with charge they do not recognize
  16. went to break on time
  17. spoke with a "Karen" or member acting like a "Karen"
  18. completed insurance open enrollment
  19. spoke to member named "Dave"
  20. transferred member to loan adjuster
  21. Gave member share balance and history
  22. talked to member about fees
  23. completed logo wear order
  24. answered info email
  25. gave someone Bonusly coins
  26. processed check for loan payment
  27. Assisted a member whos account starts with 4
  28. processed debit card for loan payment
  29. De-escalated a member issue