discussedany of ourproductswith memberarrivedfromlunch ontimeprocesseddebit cardfor loanpaymentwent tobreakon timeprocessedcheck forloanpaymentGavemember10 daypayoffgavesomeoneBonuslycoinsHelpedmember withan ACH disputeor stopor Draft stopansweredinfo emailtalked tomemberaboutfeesspoke with a"Karen" ormemberacting like a"Karen"spoke tomembernamed"Dave"gave ateammateacomplimentreached outto teammateforassistanceAssisted amemberwhosaccountstarts with 4assistedwithcheckingbalanceDe-escalateda memberissueansweredsecureemailarrivedfrombreak ontimeDealership10 daypayoffarrivedto workon timecompletedinsuranceopenenrollmenttransferredmember toloanadjusterTransferredmember toloans forloan appGavemembersharebalance andhistoryAssisted amemberwhosaccountends in 4completedlogo wearorderassistedmember withcharge theydo notrecognizeassistedwithcheckinghistorydiscussedany of ourproductswith memberarrivedfromlunch ontimeprocesseddebit cardfor loanpaymentwent tobreakon timeprocessedcheck forloanpaymentGavemember10 daypayoffgavesomeoneBonuslycoinsHelpedmember withan ACH disputeor stopor Draft stopansweredinfo emailtalked tomemberaboutfeesspoke with a"Karen" ormemberacting like a"Karen"spoke tomembernamed"Dave"gave ateammateacomplimentreached outto teammateforassistanceAssisted amemberwhosaccountstarts with 4assistedwithcheckingbalanceDe-escalateda memberissueansweredsecureemailarrivedfrombreak ontimeDealership10 daypayoffarrivedto workon timecompletedinsuranceopenenrollmenttransferredmember toloanadjusterTransferredmember toloans forloan appGavemembersharebalance andhistoryAssisted amemberwhosaccountends in 4completedlogo wearorderassistedmember withcharge theydo notrecognizeassistedwithcheckinghistory

Call Center 11/26/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. discussed any of our products with member
  2. arrived from lunch on time
  3. processed debit card for loan payment
  4. went to break on time
  5. processed check for loan payment
  6. Gave member 10 day payoff
  7. gave someone Bonusly coins
  8. Helped member with an ACH dispute or stop or Draft stop
  9. answered info email
  10. talked to member about fees
  11. spoke with a "Karen" or member acting like a "Karen"
  12. spoke to member named "Dave"
  13. gave a teammate a compliment
  14. reached out to teammate for assistance
  15. Assisted a member whos account starts with 4
  16. assisted with checking balance
  17. De-escalated a member issue
  18. answered secure email
  19. arrived from break on time
  20. Dealership 10 day payoff
  21. arrived to work on time
  22. completed insurance open enrollment
  23. transferred member to loan adjuster
  24. Transferred member to loans for loan app
  25. Gave member share balance and history
  26. Assisted a member whos account ends in 4
  27. completed logo wear order
  28. assisted member with charge they do not recognize
  29. assisted with checking history