arrivedto workon timetransferredmember toloanadjusterAssisted amemberwhosaccountstarts with 4reached outto teammateforassistanceTransferredmember toloans forloan appprocessedcheck forloanpaymentspoke tomembernamed"Dave"gavesomeoneBonuslycoinsGavemember10 daypayoffarrivedfromlunch ontimetalked tomemberaboutfeeswent tobreakon timeansweredsecureemailgave ateammateacomplimentansweredinfo emailarrivedfrombreak ontimeprocesseddebit cardfor loanpaymentGavemembersharebalance andhistorydiscussedany of ourproductswith memberassistedwithcheckingbalanceassistedwithcheckinghistoryspoke with a"Karen" ormemberacting like a"Karen"assistedmember withcharge theydo notrecognizeHelpedmember withan ACH disputeor stopor Draft stopDe-escalateda memberissuecompletedlogo wearorderDealership10 daypayoffcompletedinsuranceopenenrollmentAssisted amemberwhosaccountends in 4arrivedto workon timetransferredmember toloanadjusterAssisted amemberwhosaccountstarts with 4reached outto teammateforassistanceTransferredmember toloans forloan appprocessedcheck forloanpaymentspoke tomembernamed"Dave"gavesomeoneBonuslycoinsGavemember10 daypayoffarrivedfromlunch ontimetalked tomemberaboutfeeswent tobreakon timeansweredsecureemailgave ateammateacomplimentansweredinfo emailarrivedfrombreak ontimeprocesseddebit cardfor loanpaymentGavemembersharebalance andhistorydiscussedany of ourproductswith memberassistedwithcheckingbalanceassistedwithcheckinghistoryspoke with a"Karen" ormemberacting like a"Karen"assistedmember withcharge theydo notrecognizeHelpedmember withan ACH disputeor stopor Draft stopDe-escalateda memberissuecompletedlogo wearorderDealership10 daypayoffcompletedinsuranceopenenrollmentAssisted amemberwhosaccountends in 4

Call Center 11/26/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. arrived to work on time
  2. transferred member to loan adjuster
  3. Assisted a member whos account starts with 4
  4. reached out to teammate for assistance
  5. Transferred member to loans for loan app
  6. processed check for loan payment
  7. spoke to member named "Dave"
  8. gave someone Bonusly coins
  9. Gave member 10 day payoff
  10. arrived from lunch on time
  11. talked to member about fees
  12. went to break on time
  13. answered secure email
  14. gave a teammate a compliment
  15. answered info email
  16. arrived from break on time
  17. processed debit card for loan payment
  18. Gave member share balance and history
  19. discussed any of our products with member
  20. assisted with checking balance
  21. assisted with checking history
  22. spoke with a "Karen" or member acting like a "Karen"
  23. assisted member with charge they do not recognize
  24. Helped member with an ACH dispute or stop or Draft stop
  25. De-escalated a member issue
  26. completed logo wear order
  27. Dealership 10 day payoff
  28. completed insurance open enrollment
  29. Assisted a member whos account ends in 4