assistedmember withcharge theydo notrecognizeassistedwithcheckinghistoryDe-escalateda memberissuediscussedany of ourproductswith memberwent tobreakon timespoke with a"Karen" ormemberacting like a"Karen"Assisted amemberwhosaccountstarts with 4arrivedto workon timetalked tomemberaboutfeesprocessedcheck forloanpaymentGavemember10 daypayoffassistedwithcheckingbalanceansweredinfo emailTransferredmember toloans forloan appcompletedinsuranceopenenrollmentcompletedlogo wearorderreached outto teammateforassistancearrivedfrombreak ontimearrivedfromlunch ontimegave ateammateacomplimenttransferredmember toloanadjusterAssisted amemberwhosaccountends in 4answeredsecureemailgavesomeoneBonuslycoinsprocesseddebit cardfor loanpaymentHelpedmember withan ACH disputeor stopor Draft stopspoke tomembernamed"Dave"Gavemembersharebalance andhistoryDealership10 daypayoffassistedmember withcharge theydo notrecognizeassistedwithcheckinghistoryDe-escalateda memberissuediscussedany of ourproductswith memberwent tobreakon timespoke with a"Karen" ormemberacting like a"Karen"Assisted amemberwhosaccountstarts with 4arrivedto workon timetalked tomemberaboutfeesprocessedcheck forloanpaymentGavemember10 daypayoffassistedwithcheckingbalanceansweredinfo emailTransferredmember toloans forloan appcompletedinsuranceopenenrollmentcompletedlogo wearorderreached outto teammateforassistancearrivedfrombreak ontimearrivedfromlunch ontimegave ateammateacomplimenttransferredmember toloanadjusterAssisted amemberwhosaccountends in 4answeredsecureemailgavesomeoneBonuslycoinsprocesseddebit cardfor loanpaymentHelpedmember withan ACH disputeor stopor Draft stopspoke tomembernamed"Dave"Gavemembersharebalance andhistoryDealership10 daypayoff

Call Center 11/26/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. assisted member with charge they do not recognize
  2. assisted with checking history
  3. De-escalated a member issue
  4. discussed any of our products with member
  5. went to break on time
  6. spoke with a "Karen" or member acting like a "Karen"
  7. Assisted a member whos account starts with 4
  8. arrived to work on time
  9. talked to member about fees
  10. processed check for loan payment
  11. Gave member 10 day payoff
  12. assisted with checking balance
  13. answered info email
  14. Transferred member to loans for loan app
  15. completed insurance open enrollment
  16. completed logo wear order
  17. reached out to teammate for assistance
  18. arrived from break on time
  19. arrived from lunch on time
  20. gave a teammate a compliment
  21. transferred member to loan adjuster
  22. Assisted a member whos account ends in 4
  23. answered secure email
  24. gave someone Bonusly coins
  25. processed debit card for loan payment
  26. Helped member with an ACH dispute or stop or Draft stop
  27. spoke to member named "Dave"
  28. Gave member share balance and history
  29. Dealership 10 day payoff