assistedwithcheckingbalancearrivedto workon timecompletedlogo wearorderansweredinfo emailreached outto teammateforassistancearrivedfromlunch ontimediscussedany of ourproductswith memberTransferredmember toloans forloan appansweredsecureemailprocesseddebit cardfor loanpaymentwent tobreakon timetalked tomemberaboutfeesGavemembersharebalance andhistoryassistedwithcheckinghistoryDealership10 daypayoffDe-escalateda memberissuespoke with a"Karen" ormemberacting like a"Karen"gave ateammateacomplimentAssisted amemberwhosaccountends in 4arrivedfrombreak ontimeHelpedmember withan ACH disputeor stopor Draft stopspoke tomembernamed"Dave"processedcheck forloanpaymentGavemember10 daypayoffAssisted amemberwhosaccountstarts with 4gavesomeoneBonuslycoinsassistedmember withcharge theydo notrecognizecompletedinsuranceopenenrollmenttransferredmember toloanadjusterassistedwithcheckingbalancearrivedto workon timecompletedlogo wearorderansweredinfo emailreached outto teammateforassistancearrivedfromlunch ontimediscussedany of ourproductswith memberTransferredmember toloans forloan appansweredsecureemailprocesseddebit cardfor loanpaymentwent tobreakon timetalked tomemberaboutfeesGavemembersharebalance andhistoryassistedwithcheckinghistoryDealership10 daypayoffDe-escalateda memberissuespoke with a"Karen" ormemberacting like a"Karen"gave ateammateacomplimentAssisted amemberwhosaccountends in 4arrivedfrombreak ontimeHelpedmember withan ACH disputeor stopor Draft stopspoke tomembernamed"Dave"processedcheck forloanpaymentGavemember10 daypayoffAssisted amemberwhosaccountstarts with 4gavesomeoneBonuslycoinsassistedmember withcharge theydo notrecognizecompletedinsuranceopenenrollmenttransferredmember toloanadjuster

Call Center 11/26/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. assisted with checking balance
  2. arrived to work on time
  3. completed logo wear order
  4. answered info email
  5. reached out to teammate for assistance
  6. arrived from lunch on time
  7. discussed any of our products with member
  8. Transferred member to loans for loan app
  9. answered secure email
  10. processed debit card for loan payment
  11. went to break on time
  12. talked to member about fees
  13. Gave member share balance and history
  14. assisted with checking history
  15. Dealership 10 day payoff
  16. De-escalated a member issue
  17. spoke with a "Karen" or member acting like a "Karen"
  18. gave a teammate a compliment
  19. Assisted a member whos account ends in 4
  20. arrived from break on time
  21. Helped member with an ACH dispute or stop or Draft stop
  22. spoke to member named "Dave"
  23. processed check for loan payment
  24. Gave member 10 day payoff
  25. Assisted a member whos account starts with 4
  26. gave someone Bonusly coins
  27. assisted member with charge they do not recognize
  28. completed insurance open enrollment
  29. transferred member to loan adjuster