arrivedfrombreak ontimeassistedwithcheckinghistorydiscussedany of ourproductswith memberreached outto teammateforassistanceDealership10 daypayoffassistedmember withcharge theydo notrecognizeAssisted amemberwhosaccountstarts with 4Assisted amemberwhosaccountends in 4Transferredmember toloans forloan appansweredinfo emailansweredsecureemailgavesomeoneBonuslycoinscompletedinsuranceopenenrollmentgave ateammateacomplimentprocessedcheck forloanpaymentHelpedmember withan ACH disputeor stopor Draft stopcompletedlogo wearorderGavemembersharebalance andhistoryGavemember10 daypayoffassistedwithcheckingbalancespoke tomembernamed"Dave"De-escalateda memberissuewent tobreakon timearrivedto workon timespoke with a"Karen" ormemberacting like a"Karen"arrivedfromlunch ontimeprocesseddebit cardfor loanpaymenttransferredmember toloanadjustertalked tomemberaboutfeesarrivedfrombreak ontimeassistedwithcheckinghistorydiscussedany of ourproductswith memberreached outto teammateforassistanceDealership10 daypayoffassistedmember withcharge theydo notrecognizeAssisted amemberwhosaccountstarts with 4Assisted amemberwhosaccountends in 4Transferredmember toloans forloan appansweredinfo emailansweredsecureemailgavesomeoneBonuslycoinscompletedinsuranceopenenrollmentgave ateammateacomplimentprocessedcheck forloanpaymentHelpedmember withan ACH disputeor stopor Draft stopcompletedlogo wearorderGavemembersharebalance andhistoryGavemember10 daypayoffassistedwithcheckingbalancespoke tomembernamed"Dave"De-escalateda memberissuewent tobreakon timearrivedto workon timespoke with a"Karen" ormemberacting like a"Karen"arrivedfromlunch ontimeprocesseddebit cardfor loanpaymenttransferredmember toloanadjustertalked tomemberaboutfees

Call Center 11/26/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. arrived from break on time
  2. assisted with checking history
  3. discussed any of our products with member
  4. reached out to teammate for assistance
  5. Dealership 10 day payoff
  6. assisted member with charge they do not recognize
  7. Assisted a member whos account starts with 4
  8. Assisted a member whos account ends in 4
  9. Transferred member to loans for loan app
  10. answered info email
  11. answered secure email
  12. gave someone Bonusly coins
  13. completed insurance open enrollment
  14. gave a teammate a compliment
  15. processed check for loan payment
  16. Helped member with an ACH dispute or stop or Draft stop
  17. completed logo wear order
  18. Gave member share balance and history
  19. Gave member 10 day payoff
  20. assisted with checking balance
  21. spoke to member named "Dave"
  22. De-escalated a member issue
  23. went to break on time
  24. arrived to work on time
  25. spoke with a "Karen" or member acting like a "Karen"
  26. arrived from lunch on time
  27. processed debit card for loan payment
  28. transferred member to loan adjuster
  29. talked to member about fees