answeredsecureemailAssisted amemberwhosaccountends in 4processedcheck forloanpaymentarrivedfromlunch ontimecompletedinsuranceopenenrollmentspoke tomembernamed"Dave"talked tomemberaboutfeesarrivedto workon timeDealership10 daypayoffprocesseddebit cardfor loanpaymentTransferredmember toloans forloan appcompletedlogo wearorderreached outto teammateforassistancespoke with a"Karen" ormemberacting like a"Karen"gavesomeoneBonuslycoinsansweredinfo emailarrivedfrombreak ontimeGavemembersharebalance andhistoryGavemember10 daypayofftransferredmember toloanadjustergave ateammateacomplimentassistedwithcheckinghistoryAssisted amemberwhosaccountstarts with 4De-escalateda memberissueHelpedmember withan ACH disputeor stopor Draft stopassistedwithcheckingbalancewent tobreakon timeassistedmember withcharge theydo notrecognizediscussedany of ourproductswith memberansweredsecureemailAssisted amemberwhosaccountends in 4processedcheck forloanpaymentarrivedfromlunch ontimecompletedinsuranceopenenrollmentspoke tomembernamed"Dave"talked tomemberaboutfeesarrivedto workon timeDealership10 daypayoffprocesseddebit cardfor loanpaymentTransferredmember toloans forloan appcompletedlogo wearorderreached outto teammateforassistancespoke with a"Karen" ormemberacting like a"Karen"gavesomeoneBonuslycoinsansweredinfo emailarrivedfrombreak ontimeGavemembersharebalance andhistoryGavemember10 daypayofftransferredmember toloanadjustergave ateammateacomplimentassistedwithcheckinghistoryAssisted amemberwhosaccountstarts with 4De-escalateda memberissueHelpedmember withan ACH disputeor stopor Draft stopassistedwithcheckingbalancewent tobreakon timeassistedmember withcharge theydo notrecognizediscussedany of ourproductswith member

Call Center 11/26/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. answered secure email
  2. Assisted a member whos account ends in 4
  3. processed check for loan payment
  4. arrived from lunch on time
  5. completed insurance open enrollment
  6. spoke to member named "Dave"
  7. talked to member about fees
  8. arrived to work on time
  9. Dealership 10 day payoff
  10. processed debit card for loan payment
  11. Transferred member to loans for loan app
  12. completed logo wear order
  13. reached out to teammate for assistance
  14. spoke with a "Karen" or member acting like a "Karen"
  15. gave someone Bonusly coins
  16. answered info email
  17. arrived from break on time
  18. Gave member share balance and history
  19. Gave member 10 day payoff
  20. transferred member to loan adjuster
  21. gave a teammate a compliment
  22. assisted with checking history
  23. Assisted a member whos account starts with 4
  24. De-escalated a member issue
  25. Helped member with an ACH dispute or stop or Draft stop
  26. assisted with checking balance
  27. went to break on time
  28. assisted member with charge they do not recognize
  29. discussed any of our products with member