arrivedfromlunch ontimeDe-escalateda memberissueAssisted amemberwhosaccountends in 4Transferredmember toloans forloan appprocessedcheck forloanpaymentcompletedinsuranceopenenrollmenttalked tomemberaboutfeesDealership10 daypayoffassistedmember withcharge theydo notrecognizegavesomeoneBonuslycoinsGavemembersharebalance andhistoryassistedwithcheckinghistoryassistedwithcheckingbalancespoke with a"Karen" ormemberacting like a"Karen"completedlogo wearorderansweredinfo emailreached outto teammateforassistancespoke tomembernamed"Dave"Assisted amemberwhosaccountstarts with 4arrivedfrombreak ontimeprocesseddebit cardfor loanpaymentgave ateammateacomplimentarrivedto workon timeansweredsecureemaildiscussedany of ourproductswith memberHelpedmember withan ACH disputeor stopor Draft stoptransferredmember toloanadjusterGavemember10 daypayoffwent tobreakon timearrivedfromlunch ontimeDe-escalateda memberissueAssisted amemberwhosaccountends in 4Transferredmember toloans forloan appprocessedcheck forloanpaymentcompletedinsuranceopenenrollmenttalked tomemberaboutfeesDealership10 daypayoffassistedmember withcharge theydo notrecognizegavesomeoneBonuslycoinsGavemembersharebalance andhistoryassistedwithcheckinghistoryassistedwithcheckingbalancespoke with a"Karen" ormemberacting like a"Karen"completedlogo wearorderansweredinfo emailreached outto teammateforassistancespoke tomembernamed"Dave"Assisted amemberwhosaccountstarts with 4arrivedfrombreak ontimeprocesseddebit cardfor loanpaymentgave ateammateacomplimentarrivedto workon timeansweredsecureemaildiscussedany of ourproductswith memberHelpedmember withan ACH disputeor stopor Draft stoptransferredmember toloanadjusterGavemember10 daypayoffwent tobreakon time

Call Center 11/26/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. arrived from lunch on time
  2. De-escalated a member issue
  3. Assisted a member whos account ends in 4
  4. Transferred member to loans for loan app
  5. processed check for loan payment
  6. completed insurance open enrollment
  7. talked to member about fees
  8. Dealership 10 day payoff
  9. assisted member with charge they do not recognize
  10. gave someone Bonusly coins
  11. Gave member share balance and history
  12. assisted with checking history
  13. assisted with checking balance
  14. spoke with a "Karen" or member acting like a "Karen"
  15. completed logo wear order
  16. answered info email
  17. reached out to teammate for assistance
  18. spoke to member named "Dave"
  19. Assisted a member whos account starts with 4
  20. arrived from break on time
  21. processed debit card for loan payment
  22. gave a teammate a compliment
  23. arrived to work on time
  24. answered secure email
  25. discussed any of our products with member
  26. Helped member with an ACH dispute or stop or Draft stop
  27. transferred member to loan adjuster
  28. Gave member 10 day payoff
  29. went to break on time