Assisted amemberwhosaccountends in 4spoke tomembernamed"Dave"went tobreakon timecompletedinsuranceopenenrollmentTransferredmember toloans forloan appAssisted amemberwhosaccountstarts with 4Helpedmember withan ACH disputeor stopor Draft stopassistedmember withcharge theydo notrecognizeGavemembersharebalance andhistoryarrivedto workon timeansweredinfo emailassistedwithcheckingbalancegave ateammateacomplimentcompletedlogo wearorderDe-escalateda memberissuereached outto teammateforassistancetalked tomemberaboutfeesgavesomeoneBonuslycoinsassistedwithcheckinghistoryarrivedfromlunch ontimearrivedfrombreak ontimeDealership10 daypayoffGavemember10 daypayoffspoke with a"Karen" ormemberacting like a"Karen"discussedany of ourproductswith membertransferredmember toloanadjusterprocessedcheck forloanpaymentprocesseddebit cardfor loanpaymentansweredsecureemailAssisted amemberwhosaccountends in 4spoke tomembernamed"Dave"went tobreakon timecompletedinsuranceopenenrollmentTransferredmember toloans forloan appAssisted amemberwhosaccountstarts with 4Helpedmember withan ACH disputeor stopor Draft stopassistedmember withcharge theydo notrecognizeGavemembersharebalance andhistoryarrivedto workon timeansweredinfo emailassistedwithcheckingbalancegave ateammateacomplimentcompletedlogo wearorderDe-escalateda memberissuereached outto teammateforassistancetalked tomemberaboutfeesgavesomeoneBonuslycoinsassistedwithcheckinghistoryarrivedfromlunch ontimearrivedfrombreak ontimeDealership10 daypayoffGavemember10 daypayoffspoke with a"Karen" ormemberacting like a"Karen"discussedany of ourproductswith membertransferredmember toloanadjusterprocessedcheck forloanpaymentprocesseddebit cardfor loanpaymentansweredsecureemail

Call Center 11/26/21 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Assisted a member whos account ends in 4
  2. spoke to member named "Dave"
  3. went to break on time
  4. completed insurance open enrollment
  5. Transferred member to loans for loan app
  6. Assisted a member whos account starts with 4
  7. Helped member with an ACH dispute or stop or Draft stop
  8. assisted member with charge they do not recognize
  9. Gave member share balance and history
  10. arrived to work on time
  11. answered info email
  12. assisted with checking balance
  13. gave a teammate a compliment
  14. completed logo wear order
  15. De-escalated a member issue
  16. reached out to teammate for assistance
  17. talked to member about fees
  18. gave someone Bonusly coins
  19. assisted with checking history
  20. arrived from lunch on time
  21. arrived from break on time
  22. Dealership 10 day payoff
  23. Gave member 10 day payoff
  24. spoke with a "Karen" or member acting like a "Karen"
  25. discussed any of our products with member
  26. transferred member to loan adjuster
  27. processed check for loan payment
  28. processed debit card for loan payment
  29. answered secure email