(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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HCHB Froze
a non HCHB program froze or crashed
"Yeah, that error has been on our radar. It's not fixed yet."
Errors with phones
no communication
Long Wait on Hold
Password Reset
Received a return call hours later
On phone for over 30 minutes
"I'll have to give you a call back"
"Try Rebooting your computer"
comforting a coworker regarding an IT issue
Phone tag
The Problem actually got fixed
Representative made up a fact
Error was fixed in under 15 minutes
"we don't do that, we'll ask the ______ team"
Problem with Faxes
received "your tciket has been closed" email...but the error hasn't been addressed
