ErrorswithphonesReceiveda returncall hourslaternocommunicationProblemwithFaxes"TryRebootingyourcomputer""we don't dothat, we'llask the______team"PasswordReseta non HCHBprogramfroze orcrashedreceived "yourtciket has beenclosed" email...butthe error hasn'tbeen addressedLongWait onHoldRepresentativemade up a factError wasfixed inunder 15minutes"I'll haveto giveyou a callback"Left agoodreviewLockedout ofcomputer"Yeah, thaterror hasbeen on ourradar. It's notfixed yet."PhonetagLeft abadreviewHCHBFrozeTheProblemactuallygot fixedcomfortinga coworkerregardingan IT issueOn phonefor over30minutesAwkwardsilencewhile onphoneon phonefor overan hourErrorswithphonesReceiveda returncall hourslaternocommunicationProblemwithFaxes"TryRebootingyourcomputer""we don't dothat, we'llask the______team"PasswordReseta non HCHBprogramfroze orcrashedreceived "yourtciket has beenclosed" email...butthe error hasn'tbeen addressedLongWait onHoldRepresentativemade up a factError wasfixed inunder 15minutes"I'll haveto giveyou a callback"Left agoodreviewLockedout ofcomputer"Yeah, thaterror hasbeen on ourradar. It's notfixed yet."PhonetagLeft abadreviewHCHBFrozeTheProblemactuallygot fixedcomfortinga coworkerregardingan IT issueOn phonefor over30minutesAwkwardsilencewhile onphoneon phonefor overan hour

IT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Errors with phones
  2. Received a return call hours later
  3. no communication
  4. Problem with Faxes
  5. "Try Rebooting your computer"
  6. "we don't do that, we'll ask the ______ team"
  7. Password Reset
  8. a non HCHB program froze or crashed
  9. received "your tciket has been closed" email...but the error hasn't been addressed
  10. Long Wait on Hold
  11. Representative made up a fact
  12. Error was fixed in under 15 minutes
  13. "I'll have to give you a call back"
  14. Left a good review
  15. Locked out of computer
  16. "Yeah, that error has been on our radar. It's not fixed yet."
  17. Phone tag
  18. Left a bad review
  19. HCHB Froze
  20. The Problem actually got fixed
  21. comforting a coworker regarding an IT issue
  22. On phone for over 30 minutes
  23. Awkward silence while on phone
  24. on phone for over an hour