nocommunicationRepresentativemade up a fact"we don't dothat, we'llask the______team"ErrorswithphonesLeft agoodreview"I'll haveto giveyou a callback"Phonetaga non HCHBprogramfroze orcrashedPasswordResetLockedout ofcomputerLeft abadreviewError wasfixed inunder 15minutesReceiveda returncall hourslaterLongWait onHold"TryRebootingyourcomputer"TheProblemactuallygot fixedcomfortinga coworkerregardingan IT issueOn phonefor over30minutes"Yeah, thaterror hasbeen on ourradar. It's notfixed yet."on phonefor overan hourAwkwardsilencewhile onphoneProblemwithFaxesHCHBFrozereceived "yourtciket has beenclosed" email...butthe error hasn'tbeen addressednocommunicationRepresentativemade up a fact"we don't dothat, we'llask the______team"ErrorswithphonesLeft agoodreview"I'll haveto giveyou a callback"Phonetaga non HCHBprogramfroze orcrashedPasswordResetLockedout ofcomputerLeft abadreviewError wasfixed inunder 15minutesReceiveda returncall hourslaterLongWait onHold"TryRebootingyourcomputer"TheProblemactuallygot fixedcomfortinga coworkerregardingan IT issueOn phonefor over30minutes"Yeah, thaterror hasbeen on ourradar. It's notfixed yet."on phonefor overan hourAwkwardsilencewhile onphoneProblemwithFaxesHCHBFrozereceived "yourtciket has beenclosed" email...butthe error hasn'tbeen addressed

IT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. no communication
  2. Representative made up a fact
  3. "we don't do that, we'll ask the ______ team"
  4. Errors with phones
  5. Left a good review
  6. "I'll have to give you a call back"
  7. Phone tag
  8. a non HCHB program froze or crashed
  9. Password Reset
  10. Locked out of computer
  11. Left a bad review
  12. Error was fixed in under 15 minutes
  13. Received a return call hours later
  14. Long Wait on Hold
  15. "Try Rebooting your computer"
  16. The Problem actually got fixed
  17. comforting a coworker regarding an IT issue
  18. On phone for over 30 minutes
  19. "Yeah, that error has been on our radar. It's not fixed yet."
  20. on phone for over an hour
  21. Awkward silence while on phone
  22. Problem with Faxes
  23. HCHB Froze
  24. received "your tciket has been closed" email...but the error hasn't been addressed