(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Errors with phones
"I'll have to give you a call back"
On phone for over 30 minutes
Phone tag
Locked out of computer
Long Wait on Hold
on phone for over an hour
Error was fixed in under 15 minutes
Left a good review
Awkward silence while on phone
HCHB Froze
"Yeah, that error has been on our radar. It's not fixed yet."
Representative made up a fact
comforting a coworker regarding an IT issue
a non HCHB program froze or crashed
Left a bad review
no communication
Received a return call hours later
"we don't do that, we'll ask the ______ team"
Password Reset
received "your tciket has been closed" email...but the error hasn't been addressed
