on phonefor overan hour"TryRebootingyourcomputer"Receiveda returncall hourslatera non HCHBprogramfroze orcrashednocommunicationOn phonefor over30minutescomfortinga coworkerregardingan IT issue"I'll haveto giveyou a callback"LongWait onHoldHCHBFrozeErrorswithphonesRepresentativemade up a factPasswordResetLeft abadreviewLeft agoodreviewLockedout ofcomputer"Yeah, thaterror hasbeen on ourradar. It's notfixed yet."PhonetagTheProblemactuallygot fixedAwkwardsilencewhile onphone"we don't dothat, we'llask the______team"Error wasfixed inunder 15minutesProblemwithFaxesreceived "yourtciket has beenclosed" email...butthe error hasn'tbeen addressedon phonefor overan hour"TryRebootingyourcomputer"Receiveda returncall hourslatera non HCHBprogramfroze orcrashednocommunicationOn phonefor over30minutescomfortinga coworkerregardingan IT issue"I'll haveto giveyou a callback"LongWait onHoldHCHBFrozeErrorswithphonesRepresentativemade up a factPasswordResetLeft abadreviewLeft agoodreviewLockedout ofcomputer"Yeah, thaterror hasbeen on ourradar. It's notfixed yet."PhonetagTheProblemactuallygot fixedAwkwardsilencewhile onphone"we don't dothat, we'llask the______team"Error wasfixed inunder 15minutesProblemwithFaxesreceived "yourtciket has beenclosed" email...butthe error hasn'tbeen addressed

IT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. on phone for over an hour
  2. "Try Rebooting your computer"
  3. Received a return call hours later
  4. a non HCHB program froze or crashed
  5. no communication
  6. On phone for over 30 minutes
  7. comforting a coworker regarding an IT issue
  8. "I'll have to give you a call back"
  9. Long Wait on Hold
  10. HCHB Froze
  11. Errors with phones
  12. Representative made up a fact
  13. Password Reset
  14. Left a bad review
  15. Left a good review
  16. Locked out of computer
  17. "Yeah, that error has been on our radar. It's not fixed yet."
  18. Phone tag
  19. The Problem actually got fixed
  20. Awkward silence while on phone
  21. "we don't do that, we'll ask the ______ team"
  22. Error was fixed in under 15 minutes
  23. Problem with Faxes
  24. received "your tciket has been closed" email...but the error hasn't been addressed