Having torepeatmy.osu.edumultipletimesDoesn'tunderstandDuoCan'tconnect toosuwirelessGoogledrather thango directlyto the siteMy *insertoffice365app here*isn't workingCallsrather thanreplying tothe emailStarts thecall with "Ihavemultipleissues""I'm techilliterate"Anonymousdispatchticket withno infoCalled usrather thanthe medcenterNot typing inthe correcttemppasswordDidn't fullyclick throughbuckeyelearn trainingNonclassroomrelated callto classroomsupportMymonitors/dockaren't workingMITS usercalls8help andvice versaUserstraightup liesLockedout of thedomainCreatedthe issuethemselves.saccountpw resetHaving torepeatgo.osu.edu/helpme multipletimesCarmenquestionsStrugglingto createa simplepwStudentuses thewrongemailWantsescalation onsomething theyneglected to doin timeHaving torepeatmy.osu.edumultipletimesDoesn'tunderstandDuoCan'tconnect toosuwirelessGoogledrather thango directlyto the siteMy *insertoffice365app here*isn't workingCallsrather thanreplying tothe emailStarts thecall with "Ihavemultipleissues""I'm techilliterate"Anonymousdispatchticket withno infoCalled usrather thanthe medcenterNot typing inthe correcttemppasswordDidn't fullyclick throughbuckeyelearn trainingNonclassroomrelated callto classroomsupportMymonitors/dockaren't workingMITS usercalls8help andvice versaUserstraightup liesLockedout of thedomainCreatedthe issuethemselves.saccountpw resetHaving torepeatgo.osu.edu/helpme multipletimesCarmenquestionsStrugglingto createa simplepwStudentuses thewrongemailWantsescalation onsomething theyneglected to doin time

ITSD Hellscape - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Having to repeat my.osu.edu multiple times
  2. Doesn't understand Duo
  3. Can't connect to osuwireless
  4. Googled rather than go directly to the site
  5. My *insert office365 app here* isn't working
  6. Calls rather than replying to the email
  7. Starts the call with "I have multiple issues"
  8. "I'm tech illiterate"
  9. Anonymous dispatch ticket with no info
  10. Called us rather than the med center
  11. Not typing in the correct temp password
  12. Didn't fully click through buckeye learn training
  13. Non classroom related call to classroom support
  14. My monitors/dock aren't working
  15. MITS user calls 8help and vice versa
  16. User straight up lies
  17. Locked out of the domain
  18. Created the issue themselves
  19. .s account pw reset
  20. Having to repeat go.osu.edu/help me multiple times
  21. Carmen questions
  22. Struggling to create a simple pw
  23. Student uses the wrong email
  24. Wants escalation on something they neglected to do in time