Took acall fromLehiScheduled aNEW patientwith PPOinsuranceHelpedsomeonewho wantedto speak tothe officeMaintained95%+adherencebetween10am-2pmScheduled aroutine cleaningappointmentbefore 12/31/21Received acomplimentfrom a callerCheckedSLAAsked aquestion onMDPWebchat(call relatedquestions only)Went tobreakexactly ontimeWrapped upa ghost callin less than5 secondsPatientwished you aMerryChristmasScheduled4+patients inone call Complimenteda coworkerPt broke theirtooth onThanksgivingScheduledan SRPTook acall forValleyStationAsked yourcoworkershow theirHolidaybreak wasRescheduledanappointmentKept ACW at1m or belowbetween10a-2pmTookover 50callsScheduleda patientwithMedicaidSent atask to thepracticeTransferreda paymentcallMaintainedAHT lessthan 5mbetween10a-2pmTook acall fromLehiScheduled aNEW patientwith PPOinsuranceHelpedsomeonewho wantedto speak tothe officeMaintained95%+adherencebetween10am-2pmScheduled aroutine cleaningappointmentbefore 12/31/21Received acomplimentfrom a callerCheckedSLAAsked aquestion onMDPWebchat(call relatedquestions only)Went tobreakexactly ontimeWrapped upa ghost callin less than5 secondsPatientwished you aMerryChristmasScheduled4+patients inone call Complimenteda coworkerPt broke theirtooth onThanksgivingScheduledan SRPTook acall forValleyStationAsked yourcoworkershow theirHolidaybreak wasRescheduledanappointmentKept ACW at1m or belowbetween10a-2pmTookover 50callsScheduleda patientwithMedicaidSent atask to thepracticeTransferreda paymentcallMaintainedAHT lessthan 5mbetween10a-2pm

Monday Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a call from Lehi
  2. Scheduled a NEW patient with PPO insurance
  3. Helped someone who wanted to speak to the office
  4. Maintained 95%+ adherence between 10am-2pm
  5. Scheduled a routine cleaning appointment before 12/31/21
  6. Received a compliment from a caller
  7. Checked SLA
  8. Asked a question on MDPWeb chat(call related questions only)
  9. Went to break exactly on time
  10. Wrapped up a ghost call in less than 5 seconds
  11. Patient wished you a Merry Christmas
  12. Scheduled 4+ patients in one call
  13. Complimented a coworker
  14. Pt broke their tooth on Thanksgiving
  15. Scheduled an SRP
  16. Took a call for Valley Station
  17. Asked your coworkers how their Holiday break was
  18. Rescheduled an appointment
  19. Kept ACW at 1m or below between 10a-2pm
  20. Took over 50 calls
  21. Scheduled a patient with Medicaid
  22. Sent a task to the practice
  23. Transferred a payment call
  24. Maintained AHT less than 5m between 10a-2pm