Patientwished you aMerryChristmasPt broke theirtooth onThanksgivingReceived acomplimentfrom a callerScheduled aNEW patientwith PPOinsuranceScheduled aroutine cleaningappointmentbefore 12/31/21Went tobreakexactly ontimeScheduleda patientwithMedicaidHelpedsomeonewho wantedto speak tothe officeTook acall fromLehiAsked yourcoworkershow theirHolidaybreak wasTook acall forValleyStationMaintained95%+adherencebetween10am-2pmSent atask to thepracticeMaintainedAHT lessthan 5mbetween10a-2pmKept ACW at1m or belowbetween10a-2pmComplimenteda coworkerRescheduledanappointmentTookover 50callsWrapped upa ghost callin less than5 secondsCheckedSLAScheduled4+patients inone call Asked aquestion onMDPWebchat(call relatedquestions only)Transferreda paymentcallScheduledan SRPPatientwished you aMerryChristmasPt broke theirtooth onThanksgivingReceived acomplimentfrom a callerScheduled aNEW patientwith PPOinsuranceScheduled aroutine cleaningappointmentbefore 12/31/21Went tobreakexactly ontimeScheduleda patientwithMedicaidHelpedsomeonewho wantedto speak tothe officeTook acall fromLehiAsked yourcoworkershow theirHolidaybreak wasTook acall forValleyStationMaintained95%+adherencebetween10am-2pmSent atask to thepracticeMaintainedAHT lessthan 5mbetween10a-2pmKept ACW at1m or belowbetween10a-2pmComplimenteda coworkerRescheduledanappointmentTookover 50callsWrapped upa ghost callin less than5 secondsCheckedSLAScheduled4+patients inone call Asked aquestion onMDPWebchat(call relatedquestions only)Transferreda paymentcallScheduledan SRP

Monday Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient wished you a Merry Christmas
  2. Pt broke their tooth on Thanksgiving
  3. Received a compliment from a caller
  4. Scheduled a NEW patient with PPO insurance
  5. Scheduled a routine cleaning appointment before 12/31/21
  6. Went to break exactly on time
  7. Scheduled a patient with Medicaid
  8. Helped someone who wanted to speak to the office
  9. Took a call from Lehi
  10. Asked your coworkers how their Holiday break was
  11. Took a call for Valley Station
  12. Maintained 95%+ adherence between 10am-2pm
  13. Sent a task to the practice
  14. Maintained AHT less than 5m between 10a-2pm
  15. Kept ACW at 1m or below between 10a-2pm
  16. Complimented a coworker
  17. Rescheduled an appointment
  18. Took over 50 calls
  19. Wrapped up a ghost call in less than 5 seconds
  20. Checked SLA
  21. Scheduled 4+ patients in one call
  22. Asked a question on MDPWeb chat(call related questions only)
  23. Transferred a payment call
  24. Scheduled an SRP