A basicsbenefitsquestionThe agentreachedthe wrongdepartmentAfamilyplanUniversallife policyAgentrequestsan optionletterPayrolladministratorYou hear adog in thebackgroundA policyholdercallsRequesta formThe policynumberbeginswith 303They askfor aclaimsstatusReinstatementquestionAgentasksabout aredateAddresschangeTheagentsname isRobertThe agentsays HappyThanksgivingAsk abouta pendingapplicationA policywith aCaliforniaaddressDelinquentgroupAdvisedtheyemailedWISThe agentisorderingfoodENPpolicyCancel anapplicationWhen wasthe lastpaymentreceivedA basicsbenefitsquestionThe agentreachedthe wrongdepartmentAfamilyplanUniversallife policyAgentrequestsan optionletterPayrolladministratorYou hear adog in thebackgroundA policyholdercallsRequesta formThe policynumberbeginswith 303They askfor aclaimsstatusReinstatementquestionAgentasksabout aredateAddresschangeTheagentsname isRobertThe agentsays HappyThanksgivingAsk abouta pendingapplicationA policywith aCaliforniaaddressDelinquentgroupAdvisedtheyemailedWISThe agentisorderingfoodENPpolicyCancel anapplicationWhen wasthe lastpaymentreceived

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A basics benefits question
  2. The agent reached the wrong department
  3. A family plan
  4. Universal life policy
  5. Agent requests an option letter
  6. Payroll administrator
  7. You hear a dog in the background
  8. A policy holder calls
  9. Request a form
  10. The policy number begins with 303
  11. They ask for a claims status
  12. Reinstatement question
  13. Agent asks about a redate
  14. Address change
  15. The agents name is Robert
  16. The agent says Happy Thanksgiving
  17. Ask about a pending application
  18. A policy with a California address
  19. Delinquent group
  20. Advised they emailed WIS
  21. The agent is ordering food
  22. ENP policy
  23. Cancel an application
  24. When was the last payment received