A policywith aCaliforniaaddressA basicsbenefitsquestionReinstatementquestionAddresschangeWhen wasthe lastpaymentreceivedAgentrequestsan optionletterThe agentsays HappyThanksgivingTheagentsname isRobertRequesta formUniversallife policyAdvisedtheyemailedWISAfamilyplanYou hear adog in thebackgroundDelinquentgroupA policyholdercallsENPpolicyPayrolladministratorAsk abouta pendingapplicationThe policynumberbeginswith 303The agentisorderingfoodThe agentreachedthe wrongdepartmentThey askfor aclaimsstatusAgentasksabout aredateCancel anapplicationA policywith aCaliforniaaddressA basicsbenefitsquestionReinstatementquestionAddresschangeWhen wasthe lastpaymentreceivedAgentrequestsan optionletterThe agentsays HappyThanksgivingTheagentsname isRobertRequesta formUniversallife policyAdvisedtheyemailedWISAfamilyplanYou hear adog in thebackgroundDelinquentgroupA policyholdercallsENPpolicyPayrolladministratorAsk abouta pendingapplicationThe policynumberbeginswith 303The agentisorderingfoodThe agentreachedthe wrongdepartmentThey askfor aclaimsstatusAgentasksabout aredateCancel anapplication

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A policy with a California address
  2. A basics benefits question
  3. Reinstatement question
  4. Address change
  5. When was the last payment received
  6. Agent requests an option letter
  7. The agent says Happy Thanksgiving
  8. The agents name is Robert
  9. Request a form
  10. Universal life policy
  11. Advised they emailed WIS
  12. A family plan
  13. You hear a dog in the background
  14. Delinquent group
  15. A policy holder calls
  16. ENP policy
  17. Payroll administrator
  18. Ask about a pending application
  19. The policy number begins with 303
  20. The agent is ordering food
  21. The agent reached the wrong department
  22. They ask for a claims status
  23. Agent asks about a redate
  24. Cancel an application