They askfor aclaimsstatusAddresschangeA policywith aCaliforniaaddressThe policynumberbeginswith 303Requesta formAgentrequestsan optionletterA basicsbenefitsquestionWhen wasthe lastpaymentreceivedDelinquentgroupReinstatementquestionAgentasksabout aredateCancel anapplicationThe agentisorderingfoodThe agentsays HappyThanksgivingPayrolladministratorAdvisedtheyemailedWISYou hear adog in thebackgroundA policyholdercallsAsk abouta pendingapplicationTheagentsname isRobertThe agentreachedthe wrongdepartmentUniversallife policyENPpolicyAfamilyplanThey askfor aclaimsstatusAddresschangeA policywith aCaliforniaaddressThe policynumberbeginswith 303Requesta formAgentrequestsan optionletterA basicsbenefitsquestionWhen wasthe lastpaymentreceivedDelinquentgroupReinstatementquestionAgentasksabout aredateCancel anapplicationThe agentisorderingfoodThe agentsays HappyThanksgivingPayrolladministratorAdvisedtheyemailedWISYou hear adog in thebackgroundA policyholdercallsAsk abouta pendingapplicationTheagentsname isRobertThe agentreachedthe wrongdepartmentUniversallife policyENPpolicyAfamilyplan

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. They ask for a claims status
  2. Address change
  3. A policy with a California address
  4. The policy number begins with 303
  5. Request a form
  6. Agent requests an option letter
  7. A basics benefits question
  8. When was the last payment received
  9. Delinquent group
  10. Reinstatement question
  11. Agent asks about a redate
  12. Cancel an application
  13. The agent is ordering food
  14. The agent says Happy Thanksgiving
  15. Payroll administrator
  16. Advised they emailed WIS
  17. You hear a dog in the background
  18. A policy holder calls
  19. Ask about a pending application
  20. The agents name is Robert
  21. The agent reached the wrong department
  22. Universal life policy
  23. ENP policy
  24. A family plan