PremiumrefundquestionPendingApplicationThe agentsays theywill callbackSpecialIssueDateIs thisapplicationissuedGLIAquestionAgent idthatbeginswith SDuplicatepolicyrequestA dog isbarking inthebackgroundConversionquestionEappquoteAgent askshave thelabs beenreceivedInforcecallCounterOfferPolicybeginswith 35EHas theOFS beenreceivedThe agentsays HappyThanksgivingInitialpremiumreturnedNSF R01Auniversallife policyWe advisewhat workingdates UW isonAnescalationis sentFreelookRemovefrom ppsprequestAgentaskingabout BLSApprovalPremiumrefundquestionPendingApplicationThe agentsays theywill callbackSpecialIssueDateIs thisapplicationissuedGLIAquestionAgent idthatbeginswith SDuplicatepolicyrequestA dog isbarking inthebackgroundConversionquestionEappquoteAgent askshave thelabs beenreceivedInforcecallCounterOfferPolicybeginswith 35EHas theOFS beenreceivedThe agentsays HappyThanksgivingInitialpremiumreturnedNSF R01Auniversallife policyWe advisewhat workingdates UW isonAnescalationis sentFreelookRemovefrom ppsprequestAgentaskingabout BLSApproval

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Premium refund question
  2. Pending Application
  3. The agent says they will call back
  4. Special Issue Date
  5. Is this application issued
  6. GLIA question
  7. Agent id that begins with S
  8. Duplicate policy request
  9. A dog is barking in the background
  10. Conversion question
  11. Eapp quote
  12. Agent asks have the labs been received
  13. Inforce call
  14. Counter Offer
  15. Policy begins with 35E
  16. Has the OFS been received
  17. The agent says Happy Thanksgiving
  18. Initial premium returned NSF R01
  19. A universal life policy
  20. We advise what working dates UW is on
  21. An escalation is sent
  22. Freelook
  23. Remove from ppsp request
  24. Agent asking about BLS Approval