Set DeliveryDayIndicator onPASS orDSSWalk aroute witha carrierSay goodmorningto 5peoplePreparePARS/FPARSfor DispatchGo on aflowgembawalkIdentify andreduce aoverproductionwasteTeach aclerk howto scanMTELs5S aworkspaceProcess aCustomerPurchasewith mPOSEnter aMAQCaseMail fora RouteIdentify apain for aclerk and fixit with themTeach aclerk anewskillsetFacilitate ahuddle withthe retailclerksFacilitate ateachbackon atopic/projectUtilize a newcontinuousimprovementtoolFacilitate ateachbackon atopic/projectPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)LobbyAssistanceGo on aloadinggembawalkAttend anoperationalhuddle6S yourownworkspaceFacilitatea kaizenCompleteSamplingWorkOrderConduct aPlant DockAuditmonitoringarrival quailityReplacesuppliesin a POSEntera PAQSet Up andPlacardDispatchContainersComplete anOn StreetSamplingWork OrderDeliverExpressMailWorkRFSParcelsCreateArcGIS Mapfor District(officelocations)Identify andreduce aoverprocessingwasteIdentify andreduce adefect wasteIdentify andreduce amotionwasteCreate ahelpfulvisualRecognizeateammatePEAKMetric: AAUProductivity -GEMBA vital1st ClassHeroProfileMakesomeone’sjob easier,no matterhow smallEnterHazardWarningin RIMSCoachsomeonethrough anopportunityIdentify andembrace astrength andweaknessDistributeParcelsComplete aPO BoxSamplingWork OrderObserveloading -Identify 5opportunitiesforimprovementWorkUBBMUpdatea SWIHelp anoffice createa FIRMsheetBackdoormanagementin an officeOptimizecollectionroute pickupsGemba walk ata plantfollowingdispatches fromthe delivery unitCheck outPeakProcessingAnnexStandardizean OSLReflect onyour day,WWW,CDB, LLTeach asupervisora newreportCreate asimulationmodel basedon gembafindingsSet up Staticor DynamicRouteAssignmentsImplement theDailyManagementsystem in a unitor with a team6S aretaillobbyValue streamproject with aplant/logisiticsengineerAsk howsomeone’sday isgoingPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PEAKMetric:OfficeVariance -GEMBA vitalIdentify andreduce aninventorywasteSay thankyou to 5peopleIdentify andreduce atransportationwasteDo asafetygembawalkWorkPRSMailRetrieve apackage fora customerwaiting in thelobbyIdentify apain for aretail clerkand fix it withthemSupervisefor a dayDistributePO BoxMailReviewSDUSmetricsduring ahuddleSearchroute inDMSImplementLMDStandardPlacards foran OfficeGivecarriersexpectationsfor the dayPracticeactivelistening to acustomer’spainParticipateinOperationSantaDeliverparcelsfor dayReviewRDCseperationsSet DeliveryDayIndicator onPASS orDSSWalk aroute witha carrierSay goodmorningto 5peoplePreparePARS/FPARSfor DispatchGo on aflowgembawalkIdentify andreduce aoverproductionwasteTeach aclerk howto scanMTELs5S aworkspaceProcess aCustomerPurchasewith mPOSEnter aMAQCaseMail fora RouteIdentify apain for aclerk and fixit with themTeach aclerk anewskillsetFacilitate ahuddle withthe retailclerksFacilitate ateachbackon atopic/projectUtilize a newcontinuousimprovementtoolFacilitate ateachbackon atopic/projectPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)LobbyAssistanceGo on aloadinggembawalkAttend anoperationalhuddle6S yourownworkspaceFacilitatea kaizenCompleteSamplingWorkOrderConduct aPlant DockAuditmonitoringarrival quailityReplacesuppliesin a POSEntera PAQSet Up andPlacardDispatchContainersComplete anOn StreetSamplingWork OrderDeliverExpressMailWorkRFSParcelsCreateArcGIS Mapfor District(officelocations)Identify andreduce aoverprocessingwasteIdentify andreduce adefect wasteIdentify andreduce amotionwasteCreate ahelpfulvisualRecognizeateammatePEAKMetric: AAUProductivity -GEMBA vital1st ClassHeroProfileMakesomeone’sjob easier,no matterhow smallEnterHazardWarningin RIMSCoachsomeonethrough anopportunityIdentify andembrace astrength andweaknessDistributeParcelsComplete aPO BoxSamplingWork OrderObserveloading -Identify 5opportunitiesforimprovementWorkUBBMUpdatea SWIHelp anoffice createa FIRMsheetBackdoormanagementin an officeOptimizecollectionroute pickupsGemba walk ata plantfollowingdispatches fromthe delivery unitCheck outPeakProcessingAnnexStandardizean OSLReflect onyour day,WWW,CDB, LLTeach asupervisora newreportCreate asimulationmodel basedon gembafindingsSet up Staticor DynamicRouteAssignmentsImplement theDailyManagementsystem in a unitor with a team6S aretaillobbyValue streamproject with aplant/logisiticsengineerAsk howsomeone’sday isgoingPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PEAKMetric:OfficeVariance -GEMBA vitalIdentify andreduce aninventorywasteSay thankyou to 5peopleIdentify andreduce atransportationwasteDo asafetygembawalkWorkPRSMailRetrieve apackage fora customerwaiting in thelobbyIdentify apain for aretail clerkand fix it withthemSupervisefor a dayDistributePO BoxMailReviewSDUSmetricsduring ahuddleSearchroute inDMSImplementLMDStandardPlacards foran OfficeGivecarriersexpectationsfor the dayPracticeactivelistening to acustomer’spainParticipateinOperationSantaDeliverparcelsfor dayReviewRDCseperations

USPS PEAK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set Delivery Day Indicator on PASS or DSS
  2. Walk a route with a carrier
  3. Say good morning to 5 people
  4. Prepare PARS/FPARS for Dispatch
  5. Go on a flow gemba walk
  6. Identify and reduce a overproduction waste
  7. Teach a clerk how to scan MTELs
  8. 5S a workspace
  9. Process a Customer Purchase with mPOS
  10. Enter a MAQ
  11. Case Mail for a Route
  12. Identify a pain for a clerk and fix it with them
  13. Teach a clerk a new skillset
  14. Facilitate a huddle with the retail clerks
  15. Facilitate a teachback on a topic/project
  16. Utilize a new continuous improvement tool
  17. Facilitate a teachback on a topic/project
  18. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  19. Lobby Assistance
  20. Go on a loading gemba walk
  21. Attend an operational huddle
  22. 6S your own workspace
  23. Facilitate a kaizen
  24. Complete Sampling Work Order
  25. Conduct a Plant Dock Audit monitoring arrival quaility
  26. Replace supplies in a POS
  27. Enter a PAQ
  28. Set Up and Placard Dispatch Containers
  29. Complete an On Street Sampling Work Order
  30. Deliver Express Mail
  31. Work RFS Parcels
  32. Create ArcGIS Map for District (office locations)
  33. Identify and reduce a overprocessing waste
  34. Identify and reduce a defect waste
  35. Identify and reduce a motion waste
  36. Create a helpful visual
  37. Recognize a teammate
  38. PEAK Metric: AAU Productivity - GEMBA vital
  39. 1st Class Hero Profile
  40. Make someone’s job easier, no matter how small
  41. Enter Hazard Warning in RIMS
  42. Coach someone through an opportunity
  43. Identify and embrace a strength and weakness
  44. Distribute Parcels
  45. Complete a PO Box Sampling Work Order
  46. Observe loading - Identify 5 opportunities for improvement
  47. Work UBBM
  48. Update a SWI
  49. Help an office create a FIRM sheet
  50. Backdoor management in an office
  51. Optimize collection route pick ups
  52. Gemba walk at a plant following dispatches from the delivery unit
  53. Check out Peak Processing Annex
  54. Standardize an OSL
  55. Reflect on your day, WWW, CDB, LL
  56. Teach a supervisor a new report
  57. Create a simulation model based on gemba findings
  58. Set up Static or Dynamic Route Assignments
  59. Implement the Daily Management system in a unit or with a team
  60. 6S a retail lobby
  61. Value stream project with a plant/logisitics engineer
  62. Ask how someone’s day is going
  63. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  64. PEAK Metric: Office Variance - GEMBA vital
  65. Identify and reduce an inventory waste
  66. Say thank you to 5 people
  67. Identify and reduce a transportation waste
  68. Do a safety gemba walk
  69. Work PRS Mail
  70. Retrieve a package for a customer waiting in the lobby
  71. Identify a pain for a retail clerk and fix it with them
  72. Supervise for a day
  73. Distribute PO Box Mail
  74. Review SDUS metrics during a huddle
  75. Search route in DMS
  76. Implement LMD Standard Placards for an Office
  77. Give carriers expectations for the day
  78. Practice active listening to a customer’s pain
  79. Participate in Operation Santa
  80. Deliver parcels for day
  81. Review RDC seperations