WorkPRSMailStandardizean OSLAsk howsomeone’sday isgoingDo asafetygembawalkDistributeParcelsCompleteSamplingWorkOrderIdentify andreduce aoverprocessingwasteSupervisefor a day1st ClassHeroProfileHelp anoffice createa FIRMsheetUpdatea SWITeach aclerk anewskillsetSay goodmorningto 5peopleReflect onyour day,WWW,CDB, LLCheck outPeakProcessingAnnexGivecarriersexpectationsfor the dayFacilitate ahuddle withthe retailclerksFacilitatea kaizenBackdoormanagementin an officeGo on aflowgembawalkComplete anOn StreetSamplingWork OrderRetrieve apackage fora customerwaiting in thelobbyParticipateinOperationSantaIdentify apain for aclerk and fixit with themWorkUBBMEnterHazardWarningin RIMSTeach asupervisora newreportGemba walk ata plantfollowingdispatches fromthe delivery unitConduct aPlant DockAuditmonitoringarrival quailityIdentify andreduce aoverproductionwasteIdentify andreduce amotionwasteCaseMail fora RouteIdentify andreduce adefect wasteMakesomeone’sjob easier,no matterhow smallWalk aroute witha carrierPEAKMetric: AAUProductivity -GEMBA vitalCoachsomeonethrough anopportunityImplement theDailyManagementsystem in a unitor with a teamSay thankyou to 5peopleProcess aCustomerPurchasewith mPOSPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Facilitate ateachbackon atopic/projectAttend anoperationalhuddleTeach aclerk howto scanMTELsPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Observeloading -Identify 5opportunitiesforimprovementRecognizeateammateSet up Staticor DynamicRouteAssignmentsPEAKMetric:OfficeVariance -GEMBA vitalOptimizecollectionroute pickupsWorkRFSParcelsEntera PAQLobbyAssistanceSet Up andPlacardDispatchContainersGo on aloadinggembawalkFacilitate ateachbackon atopic/projectComplete aPO BoxSamplingWork OrderIdentify andembrace astrength andweaknessImplementLMDStandardPlacards foran OfficeDeliverparcelsfor day5S aworkspaceValue streamproject with aplant/logisiticsengineerPracticeactivelistening to acustomer’spain6S yourownworkspace6S aretaillobbyIdentify apain for aretail clerkand fix it withthemReplacesuppliesin a POSReviewSDUSmetricsduring ahuddleIdentify andreduce aninventorywasteIdentify andreduce atransportationwasteCreate ahelpfulvisualSearchroute inDMSDeliverExpressMailDistributePO BoxMailUtilize a newcontinuousimprovementtoolCreate asimulationmodel basedon gembafindingsPreparePARS/FPARSfor DispatchEnter aMAQCreateArcGIS Mapfor District(officelocations)Set DeliveryDayIndicator onPASS orDSSReviewRDCseperationsWorkPRSMailStandardizean OSLAsk howsomeone’sday isgoingDo asafetygembawalkDistributeParcelsCompleteSamplingWorkOrderIdentify andreduce aoverprocessingwasteSupervisefor a day1st ClassHeroProfileHelp anoffice createa FIRMsheetUpdatea SWITeach aclerk anewskillsetSay goodmorningto 5peopleReflect onyour day,WWW,CDB, LLCheck outPeakProcessingAnnexGivecarriersexpectationsfor the dayFacilitate ahuddle withthe retailclerksFacilitatea kaizenBackdoormanagementin an officeGo on aflowgembawalkComplete anOn StreetSamplingWork OrderRetrieve apackage fora customerwaiting in thelobbyParticipateinOperationSantaIdentify apain for aclerk and fixit with themWorkUBBMEnterHazardWarningin RIMSTeach asupervisora newreportGemba walk ata plantfollowingdispatches fromthe delivery unitConduct aPlant DockAuditmonitoringarrival quailityIdentify andreduce aoverproductionwasteIdentify andreduce amotionwasteCaseMail fora RouteIdentify andreduce adefect wasteMakesomeone’sjob easier,no matterhow smallWalk aroute witha carrierPEAKMetric: AAUProductivity -GEMBA vitalCoachsomeonethrough anopportunityImplement theDailyManagementsystem in a unitor with a teamSay thankyou to 5peopleProcess aCustomerPurchasewith mPOSPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Facilitate ateachbackon atopic/projectAttend anoperationalhuddleTeach aclerk howto scanMTELsPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Observeloading -Identify 5opportunitiesforimprovementRecognizeateammateSet up Staticor DynamicRouteAssignmentsPEAKMetric:OfficeVariance -GEMBA vitalOptimizecollectionroute pickupsWorkRFSParcelsEntera PAQLobbyAssistanceSet Up andPlacardDispatchContainersGo on aloadinggembawalkFacilitate ateachbackon atopic/projectComplete aPO BoxSamplingWork OrderIdentify andembrace astrength andweaknessImplementLMDStandardPlacards foran OfficeDeliverparcelsfor day5S aworkspaceValue streamproject with aplant/logisiticsengineerPracticeactivelistening to acustomer’spain6S yourownworkspace6S aretaillobbyIdentify apain for aretail clerkand fix it withthemReplacesuppliesin a POSReviewSDUSmetricsduring ahuddleIdentify andreduce aninventorywasteIdentify andreduce atransportationwasteCreate ahelpfulvisualSearchroute inDMSDeliverExpressMailDistributePO BoxMailUtilize a newcontinuousimprovementtoolCreate asimulationmodel basedon gembafindingsPreparePARS/FPARSfor DispatchEnter aMAQCreateArcGIS Mapfor District(officelocations)Set DeliveryDayIndicator onPASS orDSSReviewRDCseperations

USPS PEAK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work PRS Mail
  2. Standardize an OSL
  3. Ask how someone’s day is going
  4. Do a safety gemba walk
  5. Distribute Parcels
  6. Complete Sampling Work Order
  7. Identify and reduce a overprocessing waste
  8. Supervise for a day
  9. 1st Class Hero Profile
  10. Help an office create a FIRM sheet
  11. Update a SWI
  12. Teach a clerk a new skillset
  13. Say good morning to 5 people
  14. Reflect on your day, WWW, CDB, LL
  15. Check out Peak Processing Annex
  16. Give carriers expectations for the day
  17. Facilitate a huddle with the retail clerks
  18. Facilitate a kaizen
  19. Backdoor management in an office
  20. Go on a flow gemba walk
  21. Complete an On Street Sampling Work Order
  22. Retrieve a package for a customer waiting in the lobby
  23. Participate in Operation Santa
  24. Identify a pain for a clerk and fix it with them
  25. Work UBBM
  26. Enter Hazard Warning in RIMS
  27. Teach a supervisor a new report
  28. Gemba walk at a plant following dispatches from the delivery unit
  29. Conduct a Plant Dock Audit monitoring arrival quaility
  30. Identify and reduce a overproduction waste
  31. Identify and reduce a motion waste
  32. Case Mail for a Route
  33. Identify and reduce a defect waste
  34. Make someone’s job easier, no matter how small
  35. Walk a route with a carrier
  36. PEAK Metric: AAU Productivity - GEMBA vital
  37. Coach someone through an opportunity
  38. Implement the Daily Management system in a unit or with a team
  39. Say thank you to 5 people
  40. Process a Customer Purchase with mPOS
  41. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  42. Facilitate a teachback on a topic/project
  43. Attend an operational huddle
  44. Teach a clerk how to scan MTELs
  45. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  46. Observe loading - Identify 5 opportunities for improvement
  47. Recognize a teammate
  48. Set up Static or Dynamic Route Assignments
  49. PEAK Metric: Office Variance - GEMBA vital
  50. Optimize collection route pick ups
  51. Work RFS Parcels
  52. Enter a PAQ
  53. Lobby Assistance
  54. Set Up and Placard Dispatch Containers
  55. Go on a loading gemba walk
  56. Facilitate a teachback on a topic/project
  57. Complete a PO Box Sampling Work Order
  58. Identify and embrace a strength and weakness
  59. Implement LMD Standard Placards for an Office
  60. Deliver parcels for day
  61. 5S a workspace
  62. Value stream project with a plant/logisitics engineer
  63. Practice active listening to a customer’s pain
  64. 6S your own workspace
  65. 6S a retail lobby
  66. Identify a pain for a retail clerk and fix it with them
  67. Replace supplies in a POS
  68. Review SDUS metrics during a huddle
  69. Identify and reduce an inventory waste
  70. Identify and reduce a transportation waste
  71. Create a helpful visual
  72. Search route in DMS
  73. Deliver Express Mail
  74. Distribute PO Box Mail
  75. Utilize a new continuous improvement tool
  76. Create a simulation model based on gemba findings
  77. Prepare PARS/FPARS for Dispatch
  78. Enter a MAQ
  79. Create ArcGIS Map for District (office locations)
  80. Set Delivery Day Indicator on PASS or DSS
  81. Review RDC seperations