1st ClassHeroProfileCreate ahelpfulvisual6S yourownworkspaceCreateArcGIS Mapfor District(officelocations)Teach asupervisora newreportValue streamproject with aplant/logisiticsengineerGo on aflowgembawalkSet DeliveryDayIndicator onPASS orDSSObserveloading -Identify 5opportunitiesforimprovementPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Reflect onyour day,WWW,CDB, LLHelp anoffice createa FIRMsheetOptimizecollectionroute pickupsMakesomeone’sjob easier,no matterhow smallAttend anoperationalhuddlePEAKMetric:OfficeVariance -GEMBA vitalConduct aPlant DockAuditmonitoringarrival quailitySupervisefor a dayPEAKMetric: AAUProductivity -GEMBA vitalImplementLMDStandardPlacards foran OfficeReviewSDUSmetricsduring ahuddleWorkUBBMDo asafetygembawalkIdentify andreduce aninventorywasteWalk aroute witha carrierSearchroute inDMSFacilitate ateachbackon atopic/projectSay goodmorningto 5peopleComplete aPO BoxSamplingWork OrderCaseMail fora RouteIdentify andreduce aoverproductionwasteLobbyAssistanceParticipateinOperationSantaProcess aCustomerPurchasewith mPOSPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Ask howsomeone’sday isgoingCheck outPeakProcessingAnnexDistributeParcelsFacilitate ateachbackon atopic/projectCoachsomeonethrough anopportunity6S aretaillobbyIdentify apain for aclerk and fixit with themSet Up andPlacardDispatchContainersDistributePO BoxMailUtilize a newcontinuousimprovementtoolWorkRFSParcels5S aworkspaceDeliverExpressMailFacilitatea kaizenReviewRDCseperationsSet up Staticor DynamicRouteAssignmentsUpdatea SWIGo on aloadinggembawalkIdentify andembrace astrength andweaknessGemba walk ata plantfollowingdispatches fromthe delivery unitIdentify andreduce atransportationwasteEntera PAQTeach aclerk howto scanMTELsRecognizeateammateIdentify andreduce amotionwastePracticeactivelistening to acustomer’spainFacilitate ahuddle withthe retailclerksStandardizean OSLIdentify apain for aretail clerkand fix it withthemTeach aclerk anewskillsetCreate asimulationmodel basedon gembafindingsComplete anOn StreetSamplingWork OrderBackdoormanagementin an officeReplacesuppliesin a POSWorkPRSMailIdentify andreduce aoverprocessingwasteEnterHazardWarningin RIMSEnter aMAQRetrieve apackage fora customerwaiting in thelobbyCompleteSamplingWorkOrderGivecarriersexpectationsfor the dayPreparePARS/FPARSfor DispatchDeliverparcelsfor dayImplement theDailyManagementsystem in a unitor with a teamIdentify andreduce adefect wasteSay thankyou to 5people1st ClassHeroProfileCreate ahelpfulvisual6S yourownworkspaceCreateArcGIS Mapfor District(officelocations)Teach asupervisora newreportValue streamproject with aplant/logisiticsengineerGo on aflowgembawalkSet DeliveryDayIndicator onPASS orDSSObserveloading -Identify 5opportunitiesforimprovementPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Reflect onyour day,WWW,CDB, LLHelp anoffice createa FIRMsheetOptimizecollectionroute pickupsMakesomeone’sjob easier,no matterhow smallAttend anoperationalhuddlePEAKMetric:OfficeVariance -GEMBA vitalConduct aPlant DockAuditmonitoringarrival quailitySupervisefor a dayPEAKMetric: AAUProductivity -GEMBA vitalImplementLMDStandardPlacards foran OfficeReviewSDUSmetricsduring ahuddleWorkUBBMDo asafetygembawalkIdentify andreduce aninventorywasteWalk aroute witha carrierSearchroute inDMSFacilitate ateachbackon atopic/projectSay goodmorningto 5peopleComplete aPO BoxSamplingWork OrderCaseMail fora RouteIdentify andreduce aoverproductionwasteLobbyAssistanceParticipateinOperationSantaProcess aCustomerPurchasewith mPOSPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Ask howsomeone’sday isgoingCheck outPeakProcessingAnnexDistributeParcelsFacilitate ateachbackon atopic/projectCoachsomeonethrough anopportunity6S aretaillobbyIdentify apain for aclerk and fixit with themSet Up andPlacardDispatchContainersDistributePO BoxMailUtilize a newcontinuousimprovementtoolWorkRFSParcels5S aworkspaceDeliverExpressMailFacilitatea kaizenReviewRDCseperationsSet up Staticor DynamicRouteAssignmentsUpdatea SWIGo on aloadinggembawalkIdentify andembrace astrength andweaknessGemba walk ata plantfollowingdispatches fromthe delivery unitIdentify andreduce atransportationwasteEntera PAQTeach aclerk howto scanMTELsRecognizeateammateIdentify andreduce amotionwastePracticeactivelistening to acustomer’spainFacilitate ahuddle withthe retailclerksStandardizean OSLIdentify apain for aretail clerkand fix it withthemTeach aclerk anewskillsetCreate asimulationmodel basedon gembafindingsComplete anOn StreetSamplingWork OrderBackdoormanagementin an officeReplacesuppliesin a POSWorkPRSMailIdentify andreduce aoverprocessingwasteEnterHazardWarningin RIMSEnter aMAQRetrieve apackage fora customerwaiting in thelobbyCompleteSamplingWorkOrderGivecarriersexpectationsfor the dayPreparePARS/FPARSfor DispatchDeliverparcelsfor dayImplement theDailyManagementsystem in a unitor with a teamIdentify andreduce adefect wasteSay thankyou to 5people

USPS PEAK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1st Class Hero Profile
  2. Create a helpful visual
  3. 6S your own workspace
  4. Create ArcGIS Map for District (office locations)
  5. Teach a supervisor a new report
  6. Value stream project with a plant/logisitics engineer
  7. Go on a flow gemba walk
  8. Set Delivery Day Indicator on PASS or DSS
  9. Observe loading - Identify 5 opportunities for improvement
  10. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  11. Reflect on your day, WWW, CDB, LL
  12. Help an office create a FIRM sheet
  13. Optimize collection route pick ups
  14. Make someone’s job easier, no matter how small
  15. Attend an operational huddle
  16. PEAK Metric: Office Variance - GEMBA vital
  17. Conduct a Plant Dock Audit monitoring arrival quaility
  18. Supervise for a day
  19. PEAK Metric: AAU Productivity - GEMBA vital
  20. Implement LMD Standard Placards for an Office
  21. Review SDUS metrics during a huddle
  22. Work UBBM
  23. Do a safety gemba walk
  24. Identify and reduce an inventory waste
  25. Walk a route with a carrier
  26. Search route in DMS
  27. Facilitate a teachback on a topic/project
  28. Say good morning to 5 people
  29. Complete a PO Box Sampling Work Order
  30. Case Mail for a Route
  31. Identify and reduce a overproduction waste
  32. Lobby Assistance
  33. Participate in Operation Santa
  34. Process a Customer Purchase with mPOS
  35. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  36. Ask how someone’s day is going
  37. Check out Peak Processing Annex
  38. Distribute Parcels
  39. Facilitate a teachback on a topic/project
  40. Coach someone through an opportunity
  41. 6S a retail lobby
  42. Identify a pain for a clerk and fix it with them
  43. Set Up and Placard Dispatch Containers
  44. Distribute PO Box Mail
  45. Utilize a new continuous improvement tool
  46. Work RFS Parcels
  47. 5S a workspace
  48. Deliver Express Mail
  49. Facilitate a kaizen
  50. Review RDC seperations
  51. Set up Static or Dynamic Route Assignments
  52. Update a SWI
  53. Go on a loading gemba walk
  54. Identify and embrace a strength and weakness
  55. Gemba walk at a plant following dispatches from the delivery unit
  56. Identify and reduce a transportation waste
  57. Enter a PAQ
  58. Teach a clerk how to scan MTELs
  59. Recognize a teammate
  60. Identify and reduce a motion waste
  61. Practice active listening to a customer’s pain
  62. Facilitate a huddle with the retail clerks
  63. Standardize an OSL
  64. Identify a pain for a retail clerk and fix it with them
  65. Teach a clerk a new skillset
  66. Create a simulation model based on gemba findings
  67. Complete an On Street Sampling Work Order
  68. Backdoor management in an office
  69. Replace supplies in a POS
  70. Work PRS Mail
  71. Identify and reduce a overprocessing waste
  72. Enter Hazard Warning in RIMS
  73. Enter a MAQ
  74. Retrieve a package for a customer waiting in the lobby
  75. Complete Sampling Work Order
  76. Give carriers expectations for the day
  77. Prepare PARS/FPARS for Dispatch
  78. Deliver parcels for day
  79. Implement the Daily Management system in a unit or with a team
  80. Identify and reduce a defect waste
  81. Say thank you to 5 people