Say goodmorningto 5peopleTeach aclerk anewskillsetParticipateinOperationSantaIdentify andreduce atransportationwasteCaseMail fora RouteCreateArcGIS Mapfor District(officelocations)Enter aMAQReplacesuppliesin a POSPracticeactivelistening to acustomer’spainConduct aPlant DockAuditmonitoringarrival quailityGemba walk ata plantfollowingdispatches fromthe delivery unitMakesomeone’sjob easier,no matterhow smallPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)DistributePO BoxMailFacilitate ateachbackon atopic/projectGivecarriersexpectationsfor the dayStandardizean OSLWalk aroute witha carrierPEAKMetric: AAUProductivity -GEMBA vitalIdentify andreduce adefect wasteSupervisefor a dayIdentify apain for aretail clerkand fix it withthemDeliverparcelsfor dayPEAKMetric:OfficeVariance -GEMBA vitalPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Go on aflowgembawalkReflect onyour day,WWW,CDB, LLRetrieve apackage fora customerwaiting in thelobbyValue streamproject with aplant/logisiticsengineerEnterHazardWarningin RIMSWorkPRSMailIdentify apain for aclerk and fixit with themDo asafetygembawalkAttend anoperationalhuddleOptimizecollectionroute pickupsGo on aloadinggembawalkAsk howsomeone’sday isgoingImplementLMDStandardPlacards foran OfficeIdentify andreduce aoverprocessingwasteFacilitate ahuddle withthe retailclerksEntera PAQSearchroute inDMSUpdatea SWIImplement theDailyManagementsystem in a unitor with a teamFacilitatea kaizenCompleteSamplingWorkOrderIdentify andembrace astrength andweaknessTeach asupervisora newreportFacilitate ateachbackon atopic/projectCreate asimulationmodel basedon gembafindingsProcess aCustomerPurchasewith mPOSSet Up andPlacardDispatchContainers1st ClassHeroProfileBackdoormanagementin an officePreparePARS/FPARSfor DispatchWorkUBBMSay thankyou to 5people5S aworkspaceIdentify andreduce aoverproductionwasteCreate ahelpfulvisualSet up Staticor DynamicRouteAssignmentsCheck outPeakProcessingAnnexDistributeParcelsIdentify andreduce amotionwasteLobbyAssistanceObserveloading -Identify 5opportunitiesforimprovement6S aretaillobbyIdentify andreduce aninventorywaste6S yourownworkspaceUtilize a newcontinuousimprovementtoolHelp anoffice createa FIRMsheetWorkRFSParcelsReviewRDCseperationsComplete aPO BoxSamplingWork OrderDeliverExpressMailSet DeliveryDayIndicator onPASS orDSSComplete anOn StreetSamplingWork OrderCoachsomeonethrough anopportunityReviewSDUSmetricsduring ahuddleTeach aclerk howto scanMTELsRecognizeateammateSay goodmorningto 5peopleTeach aclerk anewskillsetParticipateinOperationSantaIdentify andreduce atransportationwasteCaseMail fora RouteCreateArcGIS Mapfor District(officelocations)Enter aMAQReplacesuppliesin a POSPracticeactivelistening to acustomer’spainConduct aPlant DockAuditmonitoringarrival quailityGemba walk ata plantfollowingdispatches fromthe delivery unitMakesomeone’sjob easier,no matterhow smallPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)DistributePO BoxMailFacilitate ateachbackon atopic/projectGivecarriersexpectationsfor the dayStandardizean OSLWalk aroute witha carrierPEAKMetric: AAUProductivity -GEMBA vitalIdentify andreduce adefect wasteSupervisefor a dayIdentify apain for aretail clerkand fix it withthemDeliverparcelsfor dayPEAKMetric:OfficeVariance -GEMBA vitalPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Go on aflowgembawalkReflect onyour day,WWW,CDB, LLRetrieve apackage fora customerwaiting in thelobbyValue streamproject with aplant/logisiticsengineerEnterHazardWarningin RIMSWorkPRSMailIdentify apain for aclerk and fixit with themDo asafetygembawalkAttend anoperationalhuddleOptimizecollectionroute pickupsGo on aloadinggembawalkAsk howsomeone’sday isgoingImplementLMDStandardPlacards foran OfficeIdentify andreduce aoverprocessingwasteFacilitate ahuddle withthe retailclerksEntera PAQSearchroute inDMSUpdatea SWIImplement theDailyManagementsystem in a unitor with a teamFacilitatea kaizenCompleteSamplingWorkOrderIdentify andembrace astrength andweaknessTeach asupervisora newreportFacilitate ateachbackon atopic/projectCreate asimulationmodel basedon gembafindingsProcess aCustomerPurchasewith mPOSSet Up andPlacardDispatchContainers1st ClassHeroProfileBackdoormanagementin an officePreparePARS/FPARSfor DispatchWorkUBBMSay thankyou to 5people5S aworkspaceIdentify andreduce aoverproductionwasteCreate ahelpfulvisualSet up Staticor DynamicRouteAssignmentsCheck outPeakProcessingAnnexDistributeParcelsIdentify andreduce amotionwasteLobbyAssistanceObserveloading -Identify 5opportunitiesforimprovement6S aretaillobbyIdentify andreduce aninventorywaste6S yourownworkspaceUtilize a newcontinuousimprovementtoolHelp anoffice createa FIRMsheetWorkRFSParcelsReviewRDCseperationsComplete aPO BoxSamplingWork OrderDeliverExpressMailSet DeliveryDayIndicator onPASS orDSSComplete anOn StreetSamplingWork OrderCoachsomeonethrough anopportunityReviewSDUSmetricsduring ahuddleTeach aclerk howto scanMTELsRecognizeateammate

USPS PEAK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say good morning to 5 people
  2. Teach a clerk a new skillset
  3. Participate in Operation Santa
  4. Identify and reduce a transportation waste
  5. Case Mail for a Route
  6. Create ArcGIS Map for District (office locations)
  7. Enter a MAQ
  8. Replace supplies in a POS
  9. Practice active listening to a customer’s pain
  10. Conduct a Plant Dock Audit monitoring arrival quaility
  11. Gemba walk at a plant following dispatches from the delivery unit
  12. Make someone’s job easier, no matter how small
  13. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  14. Distribute PO Box Mail
  15. Facilitate a teachback on a topic/project
  16. Give carriers expectations for the day
  17. Standardize an OSL
  18. Walk a route with a carrier
  19. PEAK Metric: AAU Productivity - GEMBA vital
  20. Identify and reduce a defect waste
  21. Supervise for a day
  22. Identify a pain for a retail clerk and fix it with them
  23. Deliver parcels for day
  24. PEAK Metric: Office Variance - GEMBA vital
  25. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  26. Go on a flow gemba walk
  27. Reflect on your day, WWW, CDB, LL
  28. Retrieve a package for a customer waiting in the lobby
  29. Value stream project with a plant/logisitics engineer
  30. Enter Hazard Warning in RIMS
  31. Work PRS Mail
  32. Identify a pain for a clerk and fix it with them
  33. Do a safety gemba walk
  34. Attend an operational huddle
  35. Optimize collection route pick ups
  36. Go on a loading gemba walk
  37. Ask how someone’s day is going
  38. Implement LMD Standard Placards for an Office
  39. Identify and reduce a overprocessing waste
  40. Facilitate a huddle with the retail clerks
  41. Enter a PAQ
  42. Search route in DMS
  43. Update a SWI
  44. Implement the Daily Management system in a unit or with a team
  45. Facilitate a kaizen
  46. Complete Sampling Work Order
  47. Identify and embrace a strength and weakness
  48. Teach a supervisor a new report
  49. Facilitate a teachback on a topic/project
  50. Create a simulation model based on gemba findings
  51. Process a Customer Purchase with mPOS
  52. Set Up and Placard Dispatch Containers
  53. 1st Class Hero Profile
  54. Backdoor management in an office
  55. Prepare PARS/FPARS for Dispatch
  56. Work UBBM
  57. Say thank you to 5 people
  58. 5S a workspace
  59. Identify and reduce a overproduction waste
  60. Create a helpful visual
  61. Set up Static or Dynamic Route Assignments
  62. Check out Peak Processing Annex
  63. Distribute Parcels
  64. Identify and reduce a motion waste
  65. Lobby Assistance
  66. Observe loading - Identify 5 opportunities for improvement
  67. 6S a retail lobby
  68. Identify and reduce an inventory waste
  69. 6S your own workspace
  70. Utilize a new continuous improvement tool
  71. Help an office create a FIRM sheet
  72. Work RFS Parcels
  73. Review RDC seperations
  74. Complete a PO Box Sampling Work Order
  75. Deliver Express Mail
  76. Set Delivery Day Indicator on PASS or DSS
  77. Complete an On Street Sampling Work Order
  78. Coach someone through an opportunity
  79. Review SDUS metrics during a huddle
  80. Teach a clerk how to scan MTELs
  81. Recognize a teammate