Process aCustomerPurchasewith mPOSIdentify andreduce atransportationwasteCreate ahelpfulvisualWorkUBBM1st ClassHeroProfileTeach asupervisora newreportEnterHazardWarningin RIMSPreparePARS/FPARSfor DispatchImplementLMDStandardPlacards foran OfficeFacilitatea kaizenPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)RecognizeateammateSearchroute inDMSPEAKMetric:OfficeVariance -GEMBA vitalIdentify andreduce adefect wasteSay thankyou to 5peopleIdentify andreduce aoverprocessingwasteAsk howsomeone’sday isgoingBackdoormanagementin an officeCreateArcGIS Mapfor District(officelocations)Entera PAQGo on aloadinggembawalkGemba walk ata plantfollowingdispatches fromthe delivery unitIdentify andreduce amotionwasteTeach aclerk anewskillsetHelp anoffice createa FIRMsheetPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Observeloading -Identify 5opportunitiesforimprovementUpdatea SWIReplacesuppliesin a POS5S aworkspaceDo asafetygembawalkMakesomeone’sjob easier,no matterhow smallComplete anOn StreetSamplingWork OrderWorkPRSMailConduct aPlant DockAuditmonitoringarrival quailitySay goodmorningto 5people6S aretaillobbyFacilitate ahuddle withthe retailclerksIdentify apain for aclerk and fixit with themStandardizean OSLSet up Staticor DynamicRouteAssignmentsPEAKMetric: AAUProductivity -GEMBA vitalIdentify andreduce aninventorywasteAttend anoperationalhuddleParticipateinOperationSantaDistributePO BoxMailTeach aclerk howto scanMTELsPracticeactivelistening to acustomer’spainEnter aMAQUtilize a newcontinuousimprovementtoolCheck outPeakProcessingAnnexLobbyAssistanceComplete aPO BoxSamplingWork OrderRetrieve apackage fora customerwaiting in thelobbyGivecarriersexpectationsfor the daySet DeliveryDayIndicator onPASS orDSSCompleteSamplingWorkOrderDeliverparcelsfor dayWalk aroute witha carrierDistributeParcelsGo on aflowgembawalk6S yourownworkspaceIdentify andembrace astrength andweaknessReviewRDCseperationsCoachsomeonethrough anopportunitySet Up andPlacardDispatchContainersIdentify apain for aretail clerkand fix it withthemImplement theDailyManagementsystem in a unitor with a teamFacilitate ateachbackon atopic/projectDeliverExpressMailOptimizecollectionroute pickupsIdentify andreduce aoverproductionwasteReviewSDUSmetricsduring ahuddleReflect onyour day,WWW,CDB, LLSupervisefor a dayCaseMail fora RouteWorkRFSParcelsFacilitate ateachbackon atopic/projectValue streamproject with aplant/logisiticsengineerCreate asimulationmodel basedon gembafindingsProcess aCustomerPurchasewith mPOSIdentify andreduce atransportationwasteCreate ahelpfulvisualWorkUBBM1st ClassHeroProfileTeach asupervisora newreportEnterHazardWarningin RIMSPreparePARS/FPARSfor DispatchImplementLMDStandardPlacards foran OfficeFacilitatea kaizenPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)RecognizeateammateSearchroute inDMSPEAKMetric:OfficeVariance -GEMBA vitalIdentify andreduce adefect wasteSay thankyou to 5peopleIdentify andreduce aoverprocessingwasteAsk howsomeone’sday isgoingBackdoormanagementin an officeCreateArcGIS Mapfor District(officelocations)Entera PAQGo on aloadinggembawalkGemba walk ata plantfollowingdispatches fromthe delivery unitIdentify andreduce amotionwasteTeach aclerk anewskillsetHelp anoffice createa FIRMsheetPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Observeloading -Identify 5opportunitiesforimprovementUpdatea SWIReplacesuppliesin a POS5S aworkspaceDo asafetygembawalkMakesomeone’sjob easier,no matterhow smallComplete anOn StreetSamplingWork OrderWorkPRSMailConduct aPlant DockAuditmonitoringarrival quailitySay goodmorningto 5people6S aretaillobbyFacilitate ahuddle withthe retailclerksIdentify apain for aclerk and fixit with themStandardizean OSLSet up Staticor DynamicRouteAssignmentsPEAKMetric: AAUProductivity -GEMBA vitalIdentify andreduce aninventorywasteAttend anoperationalhuddleParticipateinOperationSantaDistributePO BoxMailTeach aclerk howto scanMTELsPracticeactivelistening to acustomer’spainEnter aMAQUtilize a newcontinuousimprovementtoolCheck outPeakProcessingAnnexLobbyAssistanceComplete aPO BoxSamplingWork OrderRetrieve apackage fora customerwaiting in thelobbyGivecarriersexpectationsfor the daySet DeliveryDayIndicator onPASS orDSSCompleteSamplingWorkOrderDeliverparcelsfor dayWalk aroute witha carrierDistributeParcelsGo on aflowgembawalk6S yourownworkspaceIdentify andembrace astrength andweaknessReviewRDCseperationsCoachsomeonethrough anopportunitySet Up andPlacardDispatchContainersIdentify apain for aretail clerkand fix it withthemImplement theDailyManagementsystem in a unitor with a teamFacilitate ateachbackon atopic/projectDeliverExpressMailOptimizecollectionroute pickupsIdentify andreduce aoverproductionwasteReviewSDUSmetricsduring ahuddleReflect onyour day,WWW,CDB, LLSupervisefor a dayCaseMail fora RouteWorkRFSParcelsFacilitate ateachbackon atopic/projectValue streamproject with aplant/logisiticsengineerCreate asimulationmodel basedon gembafindings

USPS PEAK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process a Customer Purchase with mPOS
  2. Identify and reduce a transportation waste
  3. Create a helpful visual
  4. Work UBBM
  5. 1st Class Hero Profile
  6. Teach a supervisor a new report
  7. Enter Hazard Warning in RIMS
  8. Prepare PARS/FPARS for Dispatch
  9. Implement LMD Standard Placards for an Office
  10. Facilitate a kaizen
  11. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  12. Recognize a teammate
  13. Search route in DMS
  14. PEAK Metric: Office Variance - GEMBA vital
  15. Identify and reduce a defect waste
  16. Say thank you to 5 people
  17. Identify and reduce a overprocessing waste
  18. Ask how someone’s day is going
  19. Backdoor management in an office
  20. Create ArcGIS Map for District (office locations)
  21. Enter a PAQ
  22. Go on a loading gemba walk
  23. Gemba walk at a plant following dispatches from the delivery unit
  24. Identify and reduce a motion waste
  25. Teach a clerk a new skillset
  26. Help an office create a FIRM sheet
  27. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  28. Observe loading - Identify 5 opportunities for improvement
  29. Update a SWI
  30. Replace supplies in a POS
  31. 5S a workspace
  32. Do a safety gemba walk
  33. Make someone’s job easier, no matter how small
  34. Complete an On Street Sampling Work Order
  35. Work PRS Mail
  36. Conduct a Plant Dock Audit monitoring arrival quaility
  37. Say good morning to 5 people
  38. 6S a retail lobby
  39. Facilitate a huddle with the retail clerks
  40. Identify a pain for a clerk and fix it with them
  41. Standardize an OSL
  42. Set up Static or Dynamic Route Assignments
  43. PEAK Metric: AAU Productivity - GEMBA vital
  44. Identify and reduce an inventory waste
  45. Attend an operational huddle
  46. Participate in Operation Santa
  47. Distribute PO Box Mail
  48. Teach a clerk how to scan MTELs
  49. Practice active listening to a customer’s pain
  50. Enter a MAQ
  51. Utilize a new continuous improvement tool
  52. Check out Peak Processing Annex
  53. Lobby Assistance
  54. Complete a PO Box Sampling Work Order
  55. Retrieve a package for a customer waiting in the lobby
  56. Give carriers expectations for the day
  57. Set Delivery Day Indicator on PASS or DSS
  58. Complete Sampling Work Order
  59. Deliver parcels for day
  60. Walk a route with a carrier
  61. Distribute Parcels
  62. Go on a flow gemba walk
  63. 6S your own workspace
  64. Identify and embrace a strength and weakness
  65. Review RDC seperations
  66. Coach someone through an opportunity
  67. Set Up and Placard Dispatch Containers
  68. Identify a pain for a retail clerk and fix it with them
  69. Implement the Daily Management system in a unit or with a team
  70. Facilitate a teachback on a topic/project
  71. Deliver Express Mail
  72. Optimize collection route pick ups
  73. Identify and reduce a overproduction waste
  74. Review SDUS metrics during a huddle
  75. Reflect on your day, WWW, CDB, LL
  76. Supervise for a day
  77. Case Mail for a Route
  78. Work RFS Parcels
  79. Facilitate a teachback on a topic/project
  80. Value stream project with a plant/logisitics engineer
  81. Create a simulation model based on gemba findings