ReviewSDUSmetricsduring ahuddlePracticeactivelistening to acustomer’spainCaseMail fora RouteCompleteSamplingWorkOrder1st ClassHeroProfile6S aretaillobbyGivecarriersexpectationsfor the dayIdentify andembrace astrength andweaknessDistributePO BoxMailGo on aloadinggembawalkPreparePARS/FPARSfor DispatchIdentify andreduce aninventorywasteLobbyAssistanceComplete anOn StreetSamplingWork OrderDeliverExpressMailIdentify andreduce atransportationwasteProcess aCustomerPurchasewith mPOS5S aworkspaceSet up Staticor DynamicRouteAssignmentsConduct aPlant DockAuditmonitoringarrival quailityEnterHazardWarningin RIMSImplementLMDStandardPlacards foran OfficeWorkPRSMailEntera PAQSet Up andPlacardDispatchContainersReviewRDCseperationsAsk howsomeone’sday isgoingFacilitate ateachbackon atopic/projectObserveloading -Identify 5opportunitiesforimprovementSay thankyou to 5peopleRetrieve apackage fora customerwaiting in thelobbySupervisefor a dayTeach asupervisora newreportCreateArcGIS Mapfor District(officelocations)Facilitatea kaizenReplacesuppliesin a POSPEAKMetric: AAUProductivity -GEMBA vitalUtilize a newcontinuousimprovementtoolUpdatea SWIDeliverparcelsfor dayWorkRFSParcelsStandardizean OSLAttend anoperationalhuddleBackdoormanagementin an officeIdentify apain for aclerk and fixit with themHelp anoffice createa FIRMsheetIdentify apain for aretail clerkand fix it withthemCreate ahelpfulvisualCoachsomeonethrough anopportunityFacilitate ateachbackon atopic/projectGemba walk ata plantfollowingdispatches fromthe delivery unitTeach aclerk anewskillsetSet DeliveryDayIndicator onPASS orDSSDo asafetygembawalkCreate asimulationmodel basedon gembafindingsTeach aclerk howto scanMTELsIdentify andreduce aoverprocessingwasteWalk aroute witha carrierReflect onyour day,WWW,CDB, LLMakesomeone’sjob easier,no matterhow smallSay goodmorningto 5peopleIdentify andreduce aoverproductionwasteCheck outPeakProcessingAnnexWorkUBBMDistributeParcelsPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PEAKMetric:OfficeVariance -GEMBA vitalParticipateinOperationSantaEnter aMAQRecognizeateammateValue streamproject with aplant/logisiticsengineerOptimizecollectionroute pickupsIdentify andreduce adefect wasteGo on aflowgembawalkImplement theDailyManagementsystem in a unitor with a teamSearchroute inDMS6S yourownworkspaceComplete aPO BoxSamplingWork OrderPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Facilitate ahuddle withthe retailclerksIdentify andreduce amotionwasteReviewSDUSmetricsduring ahuddlePracticeactivelistening to acustomer’spainCaseMail fora RouteCompleteSamplingWorkOrder1st ClassHeroProfile6S aretaillobbyGivecarriersexpectationsfor the dayIdentify andembrace astrength andweaknessDistributePO BoxMailGo on aloadinggembawalkPreparePARS/FPARSfor DispatchIdentify andreduce aninventorywasteLobbyAssistanceComplete anOn StreetSamplingWork OrderDeliverExpressMailIdentify andreduce atransportationwasteProcess aCustomerPurchasewith mPOS5S aworkspaceSet up Staticor DynamicRouteAssignmentsConduct aPlant DockAuditmonitoringarrival quailityEnterHazardWarningin RIMSImplementLMDStandardPlacards foran OfficeWorkPRSMailEntera PAQSet Up andPlacardDispatchContainersReviewRDCseperationsAsk howsomeone’sday isgoingFacilitate ateachbackon atopic/projectObserveloading -Identify 5opportunitiesforimprovementSay thankyou to 5peopleRetrieve apackage fora customerwaiting in thelobbySupervisefor a dayTeach asupervisora newreportCreateArcGIS Mapfor District(officelocations)Facilitatea kaizenReplacesuppliesin a POSPEAKMetric: AAUProductivity -GEMBA vitalUtilize a newcontinuousimprovementtoolUpdatea SWIDeliverparcelsfor dayWorkRFSParcelsStandardizean OSLAttend anoperationalhuddleBackdoormanagementin an officeIdentify apain for aclerk and fixit with themHelp anoffice createa FIRMsheetIdentify apain for aretail clerkand fix it withthemCreate ahelpfulvisualCoachsomeonethrough anopportunityFacilitate ateachbackon atopic/projectGemba walk ata plantfollowingdispatches fromthe delivery unitTeach aclerk anewskillsetSet DeliveryDayIndicator onPASS orDSSDo asafetygembawalkCreate asimulationmodel basedon gembafindingsTeach aclerk howto scanMTELsIdentify andreduce aoverprocessingwasteWalk aroute witha carrierReflect onyour day,WWW,CDB, LLMakesomeone’sjob easier,no matterhow smallSay goodmorningto 5peopleIdentify andreduce aoverproductionwasteCheck outPeakProcessingAnnexWorkUBBMDistributeParcelsPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PEAKMetric:OfficeVariance -GEMBA vitalParticipateinOperationSantaEnter aMAQRecognizeateammateValue streamproject with aplant/logisiticsengineerOptimizecollectionroute pickupsIdentify andreduce adefect wasteGo on aflowgembawalkImplement theDailyManagementsystem in a unitor with a teamSearchroute inDMS6S yourownworkspaceComplete aPO BoxSamplingWork OrderPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Facilitate ahuddle withthe retailclerksIdentify andreduce amotionwaste

USPS PEAK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Review SDUS metrics during a huddle
  2. Practice active listening to a customer’s pain
  3. Case Mail for a Route
  4. Complete Sampling Work Order
  5. 1st Class Hero Profile
  6. 6S a retail lobby
  7. Give carriers expectations for the day
  8. Identify and embrace a strength and weakness
  9. Distribute PO Box Mail
  10. Go on a loading gemba walk
  11. Prepare PARS/FPARS for Dispatch
  12. Identify and reduce an inventory waste
  13. Lobby Assistance
  14. Complete an On Street Sampling Work Order
  15. Deliver Express Mail
  16. Identify and reduce a transportation waste
  17. Process a Customer Purchase with mPOS
  18. 5S a workspace
  19. Set up Static or Dynamic Route Assignments
  20. Conduct a Plant Dock Audit monitoring arrival quaility
  21. Enter Hazard Warning in RIMS
  22. Implement LMD Standard Placards for an Office
  23. Work PRS Mail
  24. Enter a PAQ
  25. Set Up and Placard Dispatch Containers
  26. Review RDC seperations
  27. Ask how someone’s day is going
  28. Facilitate a teachback on a topic/project
  29. Observe loading - Identify 5 opportunities for improvement
  30. Say thank you to 5 people
  31. Retrieve a package for a customer waiting in the lobby
  32. Supervise for a day
  33. Teach a supervisor a new report
  34. Create ArcGIS Map for District (office locations)
  35. Facilitate a kaizen
  36. Replace supplies in a POS
  37. PEAK Metric: AAU Productivity - GEMBA vital
  38. Utilize a new continuous improvement tool
  39. Update a SWI
  40. Deliver parcels for day
  41. Work RFS Parcels
  42. Standardize an OSL
  43. Attend an operational huddle
  44. Backdoor management in an office
  45. Identify a pain for a clerk and fix it with them
  46. Help an office create a FIRM sheet
  47. Identify a pain for a retail clerk and fix it with them
  48. Create a helpful visual
  49. Coach someone through an opportunity
  50. Facilitate a teachback on a topic/project
  51. Gemba walk at a plant following dispatches from the delivery unit
  52. Teach a clerk a new skillset
  53. Set Delivery Day Indicator on PASS or DSS
  54. Do a safety gemba walk
  55. Create a simulation model based on gemba findings
  56. Teach a clerk how to scan MTELs
  57. Identify and reduce a overprocessing waste
  58. Walk a route with a carrier
  59. Reflect on your day, WWW, CDB, LL
  60. Make someone’s job easier, no matter how small
  61. Say good morning to 5 people
  62. Identify and reduce a overproduction waste
  63. Check out Peak Processing Annex
  64. Work UBBM
  65. Distribute Parcels
  66. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  67. PEAK Metric: Office Variance - GEMBA vital
  68. Participate in Operation Santa
  69. Enter a MAQ
  70. Recognize a teammate
  71. Value stream project with a plant/logisitics engineer
  72. Optimize collection route pick ups
  73. Identify and reduce a defect waste
  74. Go on a flow gemba walk
  75. Implement the Daily Management system in a unit or with a team
  76. Search route in DMS
  77. 6S your own workspace
  78. Complete a PO Box Sampling Work Order
  79. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  80. Facilitate a huddle with the retail clerks
  81. Identify and reduce a motion waste