1st ClassHeroProfileUtilize a newcontinuousimprovementtoolIdentify andreduce aoverproductionwasteProcess aCustomerPurchasewith mPOSDeliverExpressMailCreateArcGIS Mapfor District(officelocations)Identify andreduce adefect wasteFacilitate ateachbackon atopic/projectLobbyAssistanceCheck outPeakProcessingAnnexIdentify andembrace astrength andweaknessTeach aclerk howto scanMTELsCreate ahelpfulvisualDo asafetygembawalkBackdoormanagementin an officeCreate asimulationmodel basedon gembafindingsRetrieve apackage fora customerwaiting in thelobbyTeach asupervisora newreportReflect onyour day,WWW,CDB, LLPreparePARS/FPARSfor DispatchDistributeParcelsHelp anoffice createa FIRMsheetIdentify andreduce atransportationwasteSay goodmorningto 5peopleSet up Staticor DynamicRouteAssignmentsComplete aPO BoxSamplingWork OrderSay thankyou to 5peopleParticipateinOperationSantaUpdatea SWI6S aretaillobbyReplacesuppliesin a POSWalk aroute witha carrierGivecarriersexpectationsfor the daySet Up andPlacardDispatchContainersComplete anOn StreetSamplingWork OrderPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)EnterHazardWarningin RIMSStandardizean OSLPEAKMetric:OfficeVariance -GEMBA vital5S aworkspaceWorkRFSParcelsIdentify apain for aclerk and fixit with themIdentify apain for aretail clerkand fix it withthemDistributePO BoxMailFacilitatea kaizenImplementLMDStandardPlacards foran OfficeEntera PAQ6S yourownworkspaceRecognizeateammateEnter aMAQDeliverparcelsfor dayFacilitate ateachbackon atopic/projectPracticeactivelistening to acustomer’spainAttend anoperationalhuddleCoachsomeonethrough anopportunityAsk howsomeone’sday isgoingSearchroute inDMSWorkPRSMailCompleteSamplingWorkOrderCaseMail fora RouteImplement theDailyManagementsystem in a unitor with a teamMakesomeone’sjob easier,no matterhow smallIdentify andreduce aoverprocessingwasteGemba walk ata plantfollowingdispatches fromthe delivery unitObserveloading -Identify 5opportunitiesforimprovementReviewSDUSmetricsduring ahuddleGo on aloadinggembawalkPEAKMetric: AAUProductivity -GEMBA vitalOptimizecollectionroute pickupsSet DeliveryDayIndicator onPASS orDSSGo on aflowgembawalkValue streamproject with aplant/logisiticsengineerWorkUBBMPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Supervisefor a dayFacilitate ahuddle withthe retailclerksReviewRDCseperationsIdentify andreduce amotionwasteTeach aclerk anewskillsetIdentify andreduce aninventorywasteConduct aPlant DockAuditmonitoringarrival quaility1st ClassHeroProfileUtilize a newcontinuousimprovementtoolIdentify andreduce aoverproductionwasteProcess aCustomerPurchasewith mPOSDeliverExpressMailCreateArcGIS Mapfor District(officelocations)Identify andreduce adefect wasteFacilitate ateachbackon atopic/projectLobbyAssistanceCheck outPeakProcessingAnnexIdentify andembrace astrength andweaknessTeach aclerk howto scanMTELsCreate ahelpfulvisualDo asafetygembawalkBackdoormanagementin an officeCreate asimulationmodel basedon gembafindingsRetrieve apackage fora customerwaiting in thelobbyTeach asupervisora newreportReflect onyour day,WWW,CDB, LLPreparePARS/FPARSfor DispatchDistributeParcelsHelp anoffice createa FIRMsheetIdentify andreduce atransportationwasteSay goodmorningto 5peopleSet up Staticor DynamicRouteAssignmentsComplete aPO BoxSamplingWork OrderSay thankyou to 5peopleParticipateinOperationSantaUpdatea SWI6S aretaillobbyReplacesuppliesin a POSWalk aroute witha carrierGivecarriersexpectationsfor the daySet Up andPlacardDispatchContainersComplete anOn StreetSamplingWork OrderPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)EnterHazardWarningin RIMSStandardizean OSLPEAKMetric:OfficeVariance -GEMBA vital5S aworkspaceWorkRFSParcelsIdentify apain for aclerk and fixit with themIdentify apain for aretail clerkand fix it withthemDistributePO BoxMailFacilitatea kaizenImplementLMDStandardPlacards foran OfficeEntera PAQ6S yourownworkspaceRecognizeateammateEnter aMAQDeliverparcelsfor dayFacilitate ateachbackon atopic/projectPracticeactivelistening to acustomer’spainAttend anoperationalhuddleCoachsomeonethrough anopportunityAsk howsomeone’sday isgoingSearchroute inDMSWorkPRSMailCompleteSamplingWorkOrderCaseMail fora RouteImplement theDailyManagementsystem in a unitor with a teamMakesomeone’sjob easier,no matterhow smallIdentify andreduce aoverprocessingwasteGemba walk ata plantfollowingdispatches fromthe delivery unitObserveloading -Identify 5opportunitiesforimprovementReviewSDUSmetricsduring ahuddleGo on aloadinggembawalkPEAKMetric: AAUProductivity -GEMBA vitalOptimizecollectionroute pickupsSet DeliveryDayIndicator onPASS orDSSGo on aflowgembawalkValue streamproject with aplant/logisiticsengineerWorkUBBMPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Supervisefor a dayFacilitate ahuddle withthe retailclerksReviewRDCseperationsIdentify andreduce amotionwasteTeach aclerk anewskillsetIdentify andreduce aninventorywasteConduct aPlant DockAuditmonitoringarrival quaility

USPS PEAK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1st Class Hero Profile
  2. Utilize a new continuous improvement tool
  3. Identify and reduce a overproduction waste
  4. Process a Customer Purchase with mPOS
  5. Deliver Express Mail
  6. Create ArcGIS Map for District (office locations)
  7. Identify and reduce a defect waste
  8. Facilitate a teachback on a topic/project
  9. Lobby Assistance
  10. Check out Peak Processing Annex
  11. Identify and embrace a strength and weakness
  12. Teach a clerk how to scan MTELs
  13. Create a helpful visual
  14. Do a safety gemba walk
  15. Backdoor management in an office
  16. Create a simulation model based on gemba findings
  17. Retrieve a package for a customer waiting in the lobby
  18. Teach a supervisor a new report
  19. Reflect on your day, WWW, CDB, LL
  20. Prepare PARS/FPARS for Dispatch
  21. Distribute Parcels
  22. Help an office create a FIRM sheet
  23. Identify and reduce a transportation waste
  24. Say good morning to 5 people
  25. Set up Static or Dynamic Route Assignments
  26. Complete a PO Box Sampling Work Order
  27. Say thank you to 5 people
  28. Participate in Operation Santa
  29. Update a SWI
  30. 6S a retail lobby
  31. Replace supplies in a POS
  32. Walk a route with a carrier
  33. Give carriers expectations for the day
  34. Set Up and Placard Dispatch Containers
  35. Complete an On Street Sampling Work Order
  36. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  37. Enter Hazard Warning in RIMS
  38. Standardize an OSL
  39. PEAK Metric: Office Variance - GEMBA vital
  40. 5S a workspace
  41. Work RFS Parcels
  42. Identify a pain for a clerk and fix it with them
  43. Identify a pain for a retail clerk and fix it with them
  44. Distribute PO Box Mail
  45. Facilitate a kaizen
  46. Implement LMD Standard Placards for an Office
  47. Enter a PAQ
  48. 6S your own workspace
  49. Recognize a teammate
  50. Enter a MAQ
  51. Deliver parcels for day
  52. Facilitate a teachback on a topic/project
  53. Practice active listening to a customer’s pain
  54. Attend an operational huddle
  55. Coach someone through an opportunity
  56. Ask how someone’s day is going
  57. Search route in DMS
  58. Work PRS Mail
  59. Complete Sampling Work Order
  60. Case Mail for a Route
  61. Implement the Daily Management system in a unit or with a team
  62. Make someone’s job easier, no matter how small
  63. Identify and reduce a overprocessing waste
  64. Gemba walk at a plant following dispatches from the delivery unit
  65. Observe loading - Identify 5 opportunities for improvement
  66. Review SDUS metrics during a huddle
  67. Go on a loading gemba walk
  68. PEAK Metric: AAU Productivity - GEMBA vital
  69. Optimize collection route pick ups
  70. Set Delivery Day Indicator on PASS or DSS
  71. Go on a flow gemba walk
  72. Value stream project with a plant/logisitics engineer
  73. Work UBBM
  74. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  75. Supervise for a day
  76. Facilitate a huddle with the retail clerks
  77. Review RDC seperations
  78. Identify and reduce a motion waste
  79. Teach a clerk a new skillset
  80. Identify and reduce an inventory waste
  81. Conduct a Plant Dock Audit monitoring arrival quaility