Create ahelpfulvisualIdentify andreduce aoverproductionwasteReplacesuppliesin a POSConduct aPlant DockAuditmonitoringarrival quailityIdentify apain for aclerk and fixit with themReviewSDUSmetricsduring ahuddlePEAKMetric: AAUProductivity -GEMBA vitalFacilitate ahuddle withthe retailclerksSay thankyou to 5peopleGo on aflowgembawalkIdentify andreduce adefect wasteCoachsomeonethrough anopportunityIdentify andreduce amotionwasteValue streamproject with aplant/logisiticsengineerSet up Staticor DynamicRouteAssignmentsGivecarriersexpectationsfor the dayPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Say goodmorningto 5peopleIdentify andreduce aoverprocessingwasteEntera PAQGemba walk ata plantfollowingdispatches fromthe delivery unitRecognizeateammateEnterHazardWarningin RIMSCaseMail fora RouteIdentify andembrace astrength andweaknessCheck outPeakProcessingAnnexPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)WorkRFSParcelsSet Up andPlacardDispatchContainersCompleteSamplingWorkOrderImplementLMDStandardPlacards foran OfficeUtilize a newcontinuousimprovementtoolImplement theDailyManagementsystem in a unitor with a teamLobbyAssistanceIdentify andreduce aninventorywaste6S aretaillobbyWorkPRSMailDistributePO BoxMailBackdoormanagementin an office6S yourownworkspaceSearchroute inDMSParticipateinOperationSantaTeach asupervisora newreportFacilitate ateachbackon atopic/projectFacilitatea kaizenDeliverExpressMailRetrieve apackage fora customerwaiting in thelobbyGo on aloadinggembawalkSet DeliveryDayIndicator onPASS orDSSIdentify andreduce atransportationwasteComplete anOn StreetSamplingWork OrderCreate asimulationmodel basedon gembafindingsEnter aMAQIdentify apain for aretail clerkand fix it withthemFacilitate ateachbackon atopic/projectAsk howsomeone’sday isgoingCreateArcGIS Mapfor District(officelocations)Teach aclerk anewskillsetPracticeactivelistening to acustomer’spainUpdatea SWIComplete aPO BoxSamplingWork OrderHelp anoffice createa FIRMsheetProcess aCustomerPurchasewith mPOSAttend anoperationalhuddleStandardizean OSLPreparePARS/FPARSfor DispatchSupervisefor a dayReviewRDCseperationsReflect onyour day,WWW,CDB, LLDeliverparcelsfor dayPEAKMetric:OfficeVariance -GEMBA vital1st ClassHeroProfileObserveloading -Identify 5opportunitiesforimprovement5S aworkspaceWorkUBBMTeach aclerk howto scanMTELsDo asafetygembawalkDistributeParcelsWalk aroute witha carrierMakesomeone’sjob easier,no matterhow smallOptimizecollectionroute pickupsCreate ahelpfulvisualIdentify andreduce aoverproductionwasteReplacesuppliesin a POSConduct aPlant DockAuditmonitoringarrival quailityIdentify apain for aclerk and fixit with themReviewSDUSmetricsduring ahuddlePEAKMetric: AAUProductivity -GEMBA vitalFacilitate ahuddle withthe retailclerksSay thankyou to 5peopleGo on aflowgembawalkIdentify andreduce adefect wasteCoachsomeonethrough anopportunityIdentify andreduce amotionwasteValue streamproject with aplant/logisiticsengineerSet up Staticor DynamicRouteAssignmentsGivecarriersexpectationsfor the dayPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Say goodmorningto 5peopleIdentify andreduce aoverprocessingwasteEntera PAQGemba walk ata plantfollowingdispatches fromthe delivery unitRecognizeateammateEnterHazardWarningin RIMSCaseMail fora RouteIdentify andembrace astrength andweaknessCheck outPeakProcessingAnnexPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)WorkRFSParcelsSet Up andPlacardDispatchContainersCompleteSamplingWorkOrderImplementLMDStandardPlacards foran OfficeUtilize a newcontinuousimprovementtoolImplement theDailyManagementsystem in a unitor with a teamLobbyAssistanceIdentify andreduce aninventorywaste6S aretaillobbyWorkPRSMailDistributePO BoxMailBackdoormanagementin an office6S yourownworkspaceSearchroute inDMSParticipateinOperationSantaTeach asupervisora newreportFacilitate ateachbackon atopic/projectFacilitatea kaizenDeliverExpressMailRetrieve apackage fora customerwaiting in thelobbyGo on aloadinggembawalkSet DeliveryDayIndicator onPASS orDSSIdentify andreduce atransportationwasteComplete anOn StreetSamplingWork OrderCreate asimulationmodel basedon gembafindingsEnter aMAQIdentify apain for aretail clerkand fix it withthemFacilitate ateachbackon atopic/projectAsk howsomeone’sday isgoingCreateArcGIS Mapfor District(officelocations)Teach aclerk anewskillsetPracticeactivelistening to acustomer’spainUpdatea SWIComplete aPO BoxSamplingWork OrderHelp anoffice createa FIRMsheetProcess aCustomerPurchasewith mPOSAttend anoperationalhuddleStandardizean OSLPreparePARS/FPARSfor DispatchSupervisefor a dayReviewRDCseperationsReflect onyour day,WWW,CDB, LLDeliverparcelsfor dayPEAKMetric:OfficeVariance -GEMBA vital1st ClassHeroProfileObserveloading -Identify 5opportunitiesforimprovement5S aworkspaceWorkUBBMTeach aclerk howto scanMTELsDo asafetygembawalkDistributeParcelsWalk aroute witha carrierMakesomeone’sjob easier,no matterhow smallOptimizecollectionroute pickups

USPS PEAK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a helpful visual
  2. Identify and reduce a overproduction waste
  3. Replace supplies in a POS
  4. Conduct a Plant Dock Audit monitoring arrival quaility
  5. Identify a pain for a clerk and fix it with them
  6. Review SDUS metrics during a huddle
  7. PEAK Metric: AAU Productivity - GEMBA vital
  8. Facilitate a huddle with the retail clerks
  9. Say thank you to 5 people
  10. Go on a flow gemba walk
  11. Identify and reduce a defect waste
  12. Coach someone through an opportunity
  13. Identify and reduce a motion waste
  14. Value stream project with a plant/logisitics engineer
  15. Set up Static or Dynamic Route Assignments
  16. Give carriers expectations for the day
  17. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  18. Say good morning to 5 people
  19. Identify and reduce a overprocessing waste
  20. Enter a PAQ
  21. Gemba walk at a plant following dispatches from the delivery unit
  22. Recognize a teammate
  23. Enter Hazard Warning in RIMS
  24. Case Mail for a Route
  25. Identify and embrace a strength and weakness
  26. Check out Peak Processing Annex
  27. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  28. Work RFS Parcels
  29. Set Up and Placard Dispatch Containers
  30. Complete Sampling Work Order
  31. Implement LMD Standard Placards for an Office
  32. Utilize a new continuous improvement tool
  33. Implement the Daily Management system in a unit or with a team
  34. Lobby Assistance
  35. Identify and reduce an inventory waste
  36. 6S a retail lobby
  37. Work PRS Mail
  38. Distribute PO Box Mail
  39. Backdoor management in an office
  40. 6S your own workspace
  41. Search route in DMS
  42. Participate in Operation Santa
  43. Teach a supervisor a new report
  44. Facilitate a teachback on a topic/project
  45. Facilitate a kaizen
  46. Deliver Express Mail
  47. Retrieve a package for a customer waiting in the lobby
  48. Go on a loading gemba walk
  49. Set Delivery Day Indicator on PASS or DSS
  50. Identify and reduce a transportation waste
  51. Complete an On Street Sampling Work Order
  52. Create a simulation model based on gemba findings
  53. Enter a MAQ
  54. Identify a pain for a retail clerk and fix it with them
  55. Facilitate a teachback on a topic/project
  56. Ask how someone’s day is going
  57. Create ArcGIS Map for District (office locations)
  58. Teach a clerk a new skillset
  59. Practice active listening to a customer’s pain
  60. Update a SWI
  61. Complete a PO Box Sampling Work Order
  62. Help an office create a FIRM sheet
  63. Process a Customer Purchase with mPOS
  64. Attend an operational huddle
  65. Standardize an OSL
  66. Prepare PARS/FPARS for Dispatch
  67. Supervise for a day
  68. Review RDC seperations
  69. Reflect on your day, WWW, CDB, LL
  70. Deliver parcels for day
  71. PEAK Metric: Office Variance - GEMBA vital
  72. 1st Class Hero Profile
  73. Observe loading - Identify 5 opportunities for improvement
  74. 5S a workspace
  75. Work UBBM
  76. Teach a clerk how to scan MTELs
  77. Do a safety gemba walk
  78. Distribute Parcels
  79. Walk a route with a carrier
  80. Make someone’s job easier, no matter how small
  81. Optimize collection route pick ups