Identify andembrace astrength andweaknessHelp anoffice createa FIRMsheetFacilitatea kaizenFacilitate ahuddle withthe retailclerksTeach asupervisora newreportSearchroute inDMSCreate ahelpfulvisualGo on aflowgembawalkCaseMail fora RouteIdentify andreduce adefect wastePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)WorkRFSParcelsComplete aPO BoxSamplingWork OrderSet up Staticor DynamicRouteAssignments5S aworkspaceUpdatea SWIIdentify apain for aclerk and fixit with themPEAKMetric: AAUProductivity -GEMBA vitalIdentify andreduce aoverproductionwasteSet DeliveryDayIndicator onPASS orDSSCoachsomeonethrough anopportunityPEAKMetric:OfficeVariance -GEMBA vitalDeliverExpressMailStandardizean OSLFacilitate ateachbackon atopic/projectWalk aroute witha carrierEnterHazardWarningin RIMSWorkPRSMailFacilitate ateachbackon atopic/projectPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Utilize a newcontinuousimprovementtoolAsk howsomeone’sday isgoingCreateArcGIS Mapfor District(officelocations)RecognizeateammateCreate asimulationmodel basedon gembafindingsImplement theDailyManagementsystem in a unitor with a teamDeliverparcelsfor dayDistributePO BoxMailBackdoormanagementin an officeWorkUBBMConduct aPlant DockAuditmonitoringarrival quaility6S aretaillobbyIdentify andreduce atransportationwasteReviewSDUSmetricsduring ahuddle6S yourownworkspaceMakesomeone’sjob easier,no matterhow smallIdentify andreduce amotionwasteRetrieve apackage fora customerwaiting in thelobbySay goodmorningto 5peopleTeach aclerk howto scanMTELsObserveloading -Identify 5opportunitiesforimprovementGivecarriersexpectationsfor the dayComplete anOn StreetSamplingWork OrderIdentify apain for aretail clerkand fix it withthemParticipateinOperationSantaOptimizecollectionroute pickupsLobbyAssistanceReviewRDCseperationsCheck outPeakProcessingAnnex1st ClassHeroProfileReflect onyour day,WWW,CDB, LLDistributeParcelsTeach aclerk anewskillsetPreparePARS/FPARSfor DispatchProcess aCustomerPurchasewith mPOSSay thankyou to 5peopleIdentify andreduce aninventorywasteIdentify andreduce aoverprocessingwasteValue streamproject with aplant/logisiticsengineerSet Up andPlacardDispatchContainersImplementLMDStandardPlacards foran OfficeEnter aMAQGemba walk ata plantfollowingdispatches fromthe delivery unitReplacesuppliesin a POSPracticeactivelistening to acustomer’spainGo on aloadinggembawalkDo asafetygembawalkSupervisefor a dayAttend anoperationalhuddleEntera PAQCompleteSamplingWorkOrderIdentify andembrace astrength andweaknessHelp anoffice createa FIRMsheetFacilitatea kaizenFacilitate ahuddle withthe retailclerksTeach asupervisora newreportSearchroute inDMSCreate ahelpfulvisualGo on aflowgembawalkCaseMail fora RouteIdentify andreduce adefect wastePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)WorkRFSParcelsComplete aPO BoxSamplingWork OrderSet up Staticor DynamicRouteAssignments5S aworkspaceUpdatea SWIIdentify apain for aclerk and fixit with themPEAKMetric: AAUProductivity -GEMBA vitalIdentify andreduce aoverproductionwasteSet DeliveryDayIndicator onPASS orDSSCoachsomeonethrough anopportunityPEAKMetric:OfficeVariance -GEMBA vitalDeliverExpressMailStandardizean OSLFacilitate ateachbackon atopic/projectWalk aroute witha carrierEnterHazardWarningin RIMSWorkPRSMailFacilitate ateachbackon atopic/projectPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Utilize a newcontinuousimprovementtoolAsk howsomeone’sday isgoingCreateArcGIS Mapfor District(officelocations)RecognizeateammateCreate asimulationmodel basedon gembafindingsImplement theDailyManagementsystem in a unitor with a teamDeliverparcelsfor dayDistributePO BoxMailBackdoormanagementin an officeWorkUBBMConduct aPlant DockAuditmonitoringarrival quaility6S aretaillobbyIdentify andreduce atransportationwasteReviewSDUSmetricsduring ahuddle6S yourownworkspaceMakesomeone’sjob easier,no matterhow smallIdentify andreduce amotionwasteRetrieve apackage fora customerwaiting in thelobbySay goodmorningto 5peopleTeach aclerk howto scanMTELsObserveloading -Identify 5opportunitiesforimprovementGivecarriersexpectationsfor the dayComplete anOn StreetSamplingWork OrderIdentify apain for aretail clerkand fix it withthemParticipateinOperationSantaOptimizecollectionroute pickupsLobbyAssistanceReviewRDCseperationsCheck outPeakProcessingAnnex1st ClassHeroProfileReflect onyour day,WWW,CDB, LLDistributeParcelsTeach aclerk anewskillsetPreparePARS/FPARSfor DispatchProcess aCustomerPurchasewith mPOSSay thankyou to 5peopleIdentify andreduce aninventorywasteIdentify andreduce aoverprocessingwasteValue streamproject with aplant/logisiticsengineerSet Up andPlacardDispatchContainersImplementLMDStandardPlacards foran OfficeEnter aMAQGemba walk ata plantfollowingdispatches fromthe delivery unitReplacesuppliesin a POSPracticeactivelistening to acustomer’spainGo on aloadinggembawalkDo asafetygembawalkSupervisefor a dayAttend anoperationalhuddleEntera PAQCompleteSamplingWorkOrder

USPS PEAK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Identify and embrace a strength and weakness
  2. Help an office create a FIRM sheet
  3. Facilitate a kaizen
  4. Facilitate a huddle with the retail clerks
  5. Teach a supervisor a new report
  6. Search route in DMS
  7. Create a helpful visual
  8. Go on a flow gemba walk
  9. Case Mail for a Route
  10. Identify and reduce a defect waste
  11. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  12. Work RFS Parcels
  13. Complete a PO Box Sampling Work Order
  14. Set up Static or Dynamic Route Assignments
  15. 5S a workspace
  16. Update a SWI
  17. Identify a pain for a clerk and fix it with them
  18. PEAK Metric: AAU Productivity - GEMBA vital
  19. Identify and reduce a overproduction waste
  20. Set Delivery Day Indicator on PASS or DSS
  21. Coach someone through an opportunity
  22. PEAK Metric: Office Variance - GEMBA vital
  23. Deliver Express Mail
  24. Standardize an OSL
  25. Facilitate a teachback on a topic/project
  26. Walk a route with a carrier
  27. Enter Hazard Warning in RIMS
  28. Work PRS Mail
  29. Facilitate a teachback on a topic/project
  30. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  31. Utilize a new continuous improvement tool
  32. Ask how someone’s day is going
  33. Create ArcGIS Map for District (office locations)
  34. Recognize a teammate
  35. Create a simulation model based on gemba findings
  36. Implement the Daily Management system in a unit or with a team
  37. Deliver parcels for day
  38. Distribute PO Box Mail
  39. Backdoor management in an office
  40. Work UBBM
  41. Conduct a Plant Dock Audit monitoring arrival quaility
  42. 6S a retail lobby
  43. Identify and reduce a transportation waste
  44. Review SDUS metrics during a huddle
  45. 6S your own workspace
  46. Make someone’s job easier, no matter how small
  47. Identify and reduce a motion waste
  48. Retrieve a package for a customer waiting in the lobby
  49. Say good morning to 5 people
  50. Teach a clerk how to scan MTELs
  51. Observe loading - Identify 5 opportunities for improvement
  52. Give carriers expectations for the day
  53. Complete an On Street Sampling Work Order
  54. Identify a pain for a retail clerk and fix it with them
  55. Participate in Operation Santa
  56. Optimize collection route pick ups
  57. Lobby Assistance
  58. Review RDC seperations
  59. Check out Peak Processing Annex
  60. 1st Class Hero Profile
  61. Reflect on your day, WWW, CDB, LL
  62. Distribute Parcels
  63. Teach a clerk a new skillset
  64. Prepare PARS/FPARS for Dispatch
  65. Process a Customer Purchase with mPOS
  66. Say thank you to 5 people
  67. Identify and reduce an inventory waste
  68. Identify and reduce a overprocessing waste
  69. Value stream project with a plant/logisitics engineer
  70. Set Up and Placard Dispatch Containers
  71. Implement LMD Standard Placards for an Office
  72. Enter a MAQ
  73. Gemba walk at a plant following dispatches from the delivery unit
  74. Replace supplies in a POS
  75. Practice active listening to a customer’s pain
  76. Go on a loading gemba walk
  77. Do a safety gemba walk
  78. Supervise for a day
  79. Attend an operational huddle
  80. Enter a PAQ
  81. Complete Sampling Work Order