Coachsomeonethrough anopportunitySay goodmorningto 5peopleDistributePO BoxMailrecognizeateammateFacilitatea kaizenReplacesuppliesin a POSidentify andreduce anoverprocessingwasteGo on aloadingGembaWalkMakesomeone’sjob easier,no matterhow smallPEAKMetric:OfficeVariance -GEMBA vitalWalk aroute witha carrierIdentify apain for aretail clerkand fix it withthemPreparePARS/FPARSfor DispatchPracticeactivelistening to acustomer’spainGo on aflowgembawalkSay thankyou to 5peopleComplete aPO BoxSamplingWork Orderask howsomeonesday isgoingParticipateinOperationSantaReflect onyour day ,WWW,CDB, LLConduct aPlant DockAuditmonitoringarrival quailityIdentify andreduce amotionwasteEnterHazardWarningin RIMSUpdatea SWISet up Staticor DynamicRouteAssignments1st ClassHeroProfileSupervisefor a dayCreate ahelpfulvisualdo asafetygembawalkIdentify apain for aclerk and fixit with themsay thankyou to a5 peopleGemba walk ata plantfollowingdispatches fromthe delivery unitIdentify andreduce aoverproductionwaste6S aworkspaceat a PostOffice6S yourownworkspace5S aworkspaceDeliverparcelsfor dayGivecarriersexpectationsfor the dayPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)MakesomeonesJobEaiserPEAKMetric: AAUProductivity -GEMBA vitalObserveloading -Identify 5opportunitiesforimprovementTeach aclerk anewskillsetSay goodmorningto 5peopleIdentify andreduce adefect wasteUtilize a newcontinuousimprovementtoolTeach asupervisora newreportidentify andreduce amotionwasteUpdatea SWITeach aclerk howto scanMTELsAsk howsomeone’sday isgoingEntera PAQSet DeliveryDayIndicator onPASS orDSSFirst classheroprofileWorkUBBMGo on aflowgembawalkCreate asimulationmodel basedon gembafindingsImplementLMDStandardPlacards foran Officecreate ahelpfulvisualCaseMail fora RouteSet Up andPlacardDispatchContainersDeliverExpressMailcoachsomeonethrough anoppertunityIdentify andreduce atransportationwasteEnter aMAQAttend anoperationalhuddlepracticeactivelistening to acustomerspainDo asafetygembawalkRetrieve apackage fora customerwaiting in thelobbySearchroute inDMS6S aretaillobbyFacilitate ahuddle withthe retailclerksReviewRDCseperationsValue streamproject with aplant/logisiticsengineerProcess aCustomerPurchasewith mPOSIdentify andreduce adefect wasteBackdoormanagementin an officeIdentify andreduce aoverprocessingwasteIdentify andembrace astrength andweaknessreviewSDUSmetricsduring ahuddlePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)RecognizeateammateCreateArcGIS Mapfor District(officelocations)Facilitate ateachbackon atopic/projectReviewSDUSmetricsduring ahuddleattend anoperationalhuddleMake aSafetyObservationFacilitate ateachbackon atopic/projectComplete anOn StreetSamplingWork Orderidentify andreduce atransportationwasteIdentify andreduce aninventorywasteLobbyAssistanceFacilitate ateachbackon atopic/projectCompleteSamplingWorkOrderImplement theDailyManagementsystem in a unitor with a teamidentify andreduce aninventorywasteOptimizecollectionroute pickupsWorkPRSMailDistributeParcelsHelp anoffice createa FIRMsheetStandardizean OSLWorkRFSParcelsGo on aloadinggembawalkCheck outPeakProcessingAnnexCoachsomeonethrough anopportunitySay goodmorningto 5peopleDistributePO BoxMailrecognizeateammateFacilitatea kaizenReplacesuppliesin a POSidentify andreduce anoverprocessingwasteGo on aloadingGembaWalkMakesomeone’sjob easier,no matterhow smallPEAKMetric:OfficeVariance -GEMBA vitalWalk aroute witha carrierIdentify apain for aretail clerkand fix it withthemPreparePARS/FPARSfor DispatchPracticeactivelistening to acustomer’spainGo on aflowgembawalkSay thankyou to 5peopleComplete aPO BoxSamplingWork Orderask howsomeonesday isgoingParticipateinOperationSantaReflect onyour day ,WWW,CDB, LLConduct aPlant DockAuditmonitoringarrival quailityIdentify andreduce amotionwasteEnterHazardWarningin RIMSUpdatea SWISet up Staticor DynamicRouteAssignments1st ClassHeroProfileSupervisefor a dayCreate ahelpfulvisualdo asafetygembawalkIdentify apain for aclerk and fixit with themsay thankyou to a5 peopleGemba walk ata plantfollowingdispatches fromthe delivery unitIdentify andreduce aoverproductionwaste6S aworkspaceat a PostOffice6S yourownworkspace5S aworkspaceDeliverparcelsfor dayGivecarriersexpectationsfor the dayPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)MakesomeonesJobEaiserPEAKMetric: AAUProductivity -GEMBA vitalObserveloading -Identify 5opportunitiesforimprovementTeach aclerk anewskillsetSay goodmorningto 5peopleIdentify andreduce adefect wasteUtilize a newcontinuousimprovementtoolTeach asupervisora newreportidentify andreduce amotionwasteUpdatea SWITeach aclerk howto scanMTELsAsk howsomeone’sday isgoingEntera PAQSet DeliveryDayIndicator onPASS orDSSFirst classheroprofileWorkUBBMGo on aflowgembawalkCreate asimulationmodel basedon gembafindingsImplementLMDStandardPlacards foran Officecreate ahelpfulvisualCaseMail fora RouteSet Up andPlacardDispatchContainersDeliverExpressMailcoachsomeonethrough anoppertunityIdentify andreduce atransportationwasteEnter aMAQAttend anoperationalhuddlepracticeactivelistening to acustomerspainDo asafetygembawalkRetrieve apackage fora customerwaiting in thelobbySearchroute inDMS6S aretaillobbyFacilitate ahuddle withthe retailclerksReviewRDCseperationsValue streamproject with aplant/logisiticsengineerProcess aCustomerPurchasewith mPOSIdentify andreduce adefect wasteBackdoormanagementin an officeIdentify andreduce aoverprocessingwasteIdentify andembrace astrength andweaknessreviewSDUSmetricsduring ahuddlePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)RecognizeateammateCreateArcGIS Mapfor District(officelocations)Facilitate ateachbackon atopic/projectReviewSDUSmetricsduring ahuddleattend anoperationalhuddleMake aSafetyObservationFacilitate ateachbackon atopic/projectComplete anOn StreetSamplingWork Orderidentify andreduce atransportationwasteIdentify andreduce aninventorywasteLobbyAssistanceFacilitate ateachbackon atopic/projectCompleteSamplingWorkOrderImplement theDailyManagementsystem in a unitor with a teamidentify andreduce aninventorywasteOptimizecollectionroute pickupsWorkPRSMailDistributeParcelsHelp anoffice createa FIRMsheetStandardizean OSLWorkRFSParcelsGo on aloadinggembawalkCheck outPeakProcessingAnnex

Peak Bingo Week 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Coach someone through an opportunity
  2. Say good morning to 5 people
  3. Distribute PO Box Mail
  4. recognize a teammate
  5. Facilitate a kaizen
  6. Replace supplies in a POS
  7. identify and reduce an overprocessing waste
  8. Go on a loading Gemba Walk
  9. Make someone’s job easier, no matter how small
  10. PEAK Metric: Office Variance - GEMBA vital
  11. Walk a route with a carrier
  12. Identify a pain for a retail clerk and fix it with them
  13. Prepare PARS/FPARS for Dispatch
  14. Practice active listening to a customer’s pain
  15. Go on a flow gemba walk
  16. Say thank you to 5 people
  17. Complete a PO Box Sampling Work Order
  18. ask how someones day is going
  19. Participate in Operation Santa
  20. Reflect on your day , WWW, CDB, LL
  21. Conduct a Plant Dock Audit monitoring arrival quaility
  22. Identify and reduce a motion waste
  23. Enter Hazard Warning in RIMS
  24. Update a SWI
  25. Set up Static or Dynamic Route Assignments
  26. 1st Class Hero Profile
  27. Supervise for a day
  28. Create a helpful visual
  29. do a safety gemba walk
  30. Identify a pain for a clerk and fix it with them
  31. say thank you to a 5 people
  32. Gemba walk at a plant following dispatches from the delivery unit
  33. Identify and reduce a overproduction waste
  34. 6S a workspace at a Post Office
  35. 6S your own workspace
  36. 5S a workspace
  37. Deliver parcels for day
  38. Give carriers expectations for the day
  39. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  40. Make someones Job Eaiser
  41. PEAK Metric: AAU Productivity - GEMBA vital
  42. Observe loading - Identify 5 opportunities for improvement
  43. Teach a clerk a new skillset
  44. Say good morning to 5 people
  45. Identify and reduce a defect waste
  46. Utilize a new continuous improvement tool
  47. Teach a supervisor a new report
  48. identify and reduce a motion waste
  49. Update a SWI
  50. Teach a clerk how to scan MTELs
  51. Ask how someone’s day is going
  52. Enter a PAQ
  53. Set Delivery Day Indicator on PASS or DSS
  54. First class hero profile
  55. Work UBBM
  56. Go on a flow gemba walk
  57. Create a simulation model based on gemba findings
  58. Implement LMD Standard Placards for an Office
  59. create a helpful visual
  60. Case Mail for a Route
  61. Set Up and Placard Dispatch Containers
  62. Deliver Express Mail
  63. coach someone through an oppertunity
  64. Identify and reduce a transportation waste
  65. Enter a MAQ
  66. Attend an operational huddle
  67. practice active listening to a customers pain
  68. Do a safety gemba walk
  69. Retrieve a package for a customer waiting in the lobby
  70. Search route in DMS
  71. 6S a retail lobby
  72. Facilitate a huddle with the retail clerks
  73. Review RDC seperations
  74. Value stream project with a plant/logisitics engineer
  75. Process a Customer Purchase with mPOS
  76. Identify and reduce a defect waste
  77. Backdoor management in an office
  78. Identify and reduce a overprocessing waste
  79. Identify and embrace a strength and weakness
  80. review SDUS metrics during a huddle
  81. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  82. Recognize a teammate
  83. Create ArcGIS Map for District (office locations)
  84. Facilitate a teachback on a topic/project
  85. Review SDUS metrics during a huddle
  86. attend an operational huddle
  87. Make a Safety Observation
  88. Facilitate a teachback on a topic/project
  89. Complete an On Street Sampling Work Order
  90. identify and reduce a transportation waste
  91. Identify and reduce an inventory waste
  92. Lobby Assistance
  93. Facilitate a teachback on a topic/project
  94. Complete Sampling Work Order
  95. Implement the Daily Management system in a unit or with a team
  96. identify and reduce an inventory waste
  97. Optimize collection route pick ups
  98. Work PRS Mail
  99. Distribute Parcels
  100. Help an office create a FIRM sheet
  101. Standardize an OSL
  102. Work RFS Parcels
  103. Go on a loading gemba walk
  104. Check out Peak Processing Annex