Identify andreduce aoverproductionwasteSay goodmorningto 5peopleGo on aloadinggembawalkMake aSafetyObservationCaseMail fora RouteObserveloading -Identify 5opportunitiesforimprovementFacilitate ateachbackon atopic/projectGo on aflowgembawalkStandardizean OSLFacilitate ateachbackon atopic/projectPracticeactivelistening to acustomer’spainIdentify andembrace astrength andweaknesspracticeactivelistening to acustomerspainComplete aPO BoxSamplingWork OrderPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Go on aflowgembawalkRecognizeateammateDeliverExpressMailIdentify andreduce atransportationwaste1st ClassHeroProfileDistributeParcelsask howsomeonesday isgoingMakesomeonesJobEaiserEnter aMAQCoachsomeonethrough anopportunityreviewSDUSmetricsduring ahuddleWorkRFSParcelsWorkPRSMailIdentify apain for aclerk and fixit with themFacilitatea kaizenPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Identify andreduce aninventorywasteTeach aclerk howto scanMTELssay thankyou to a5 peopleidentify andreduce anoverprocessingwasteCreateArcGIS Mapfor District(officelocations)Updatea SWIAsk howsomeone’sday isgoingOptimizecollectionroute pickupsPreparePARS/FPARSfor Dispatch6S aworkspaceat a PostOffice5S aworkspaceattend anoperationalhuddleCreate ahelpfulvisualRetrieve apackage fora customerwaiting in thelobbyIdentify apain for aretail clerkand fix it withthem6S yourownworkspaceImplement theDailyManagementsystem in a unitor with a teamParticipateinOperationSantaSupervisefor a dayImplementLMDStandardPlacards foran OfficeBackdoormanagementin an officeIdentify andreduce adefect wasteUpdatea SWIGo on aloadingGembaWalkGemba walk ata plantfollowingdispatches fromthe delivery unitPEAKMetric: AAUProductivity -GEMBA vitalcoachsomeonethrough anoppertunityWalk aroute witha carrierConduct aPlant DockAuditmonitoringarrival quailitySay goodmorningto 5peopleDistributePO BoxMail6S aretaillobbycreate ahelpfulvisualidentify andreduce amotionwasteCompleteSamplingWorkOrderidentify andreduce aninventorywasteValue streamproject with aplant/logisiticsengineerDeliverparcelsfor dayLobbyAssistanceReviewRDCseperationsIdentify andreduce aoverprocessingwasteReplacesuppliesin a POSSet Up andPlacardDispatchContainersIdentify andreduce amotionwasteFirst classheroprofileProcess aCustomerPurchasewith mPOSGivecarriersexpectationsfor the dayReviewSDUSmetricsduring ahuddleIdentify andreduce adefect wasteComplete anOn StreetSamplingWork OrderTeach aclerk anewskillsetFacilitate ateachbackon atopic/projectCheck outPeakProcessingAnnexAttend anoperationalhuddleHelp anoffice createa FIRMsheetWorkUBBMEntera PAQSay thankyou to 5peopleEnterHazardWarningin RIMSTeach asupervisora newreportSet up Staticor DynamicRouteAssignmentsUtilize a newcontinuousimprovementtoolidentify andreduce atransportationwasteCreate asimulationmodel basedon gembafindingsFacilitate ahuddle withthe retailclerksReflect onyour day ,WWW,CDB, LLdo asafetygembawalkPEAKMetric:OfficeVariance -GEMBA vitalSearchroute inDMSDo asafetygembawalkrecognizeateammateSet DeliveryDayIndicator onPASS orDSSMakesomeone’sjob easier,no matterhow smallIdentify andreduce aoverproductionwasteSay goodmorningto 5peopleGo on aloadinggembawalkMake aSafetyObservationCaseMail fora RouteObserveloading -Identify 5opportunitiesforimprovementFacilitate ateachbackon atopic/projectGo on aflowgembawalkStandardizean OSLFacilitate ateachbackon atopic/projectPracticeactivelistening to acustomer’spainIdentify andembrace astrength andweaknesspracticeactivelistening to acustomerspainComplete aPO BoxSamplingWork OrderPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Go on aflowgembawalkRecognizeateammateDeliverExpressMailIdentify andreduce atransportationwaste1st ClassHeroProfileDistributeParcelsask howsomeonesday isgoingMakesomeonesJobEaiserEnter aMAQCoachsomeonethrough anopportunityreviewSDUSmetricsduring ahuddleWorkRFSParcelsWorkPRSMailIdentify apain for aclerk and fixit with themFacilitatea kaizenPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Identify andreduce aninventorywasteTeach aclerk howto scanMTELssay thankyou to a5 peopleidentify andreduce anoverprocessingwasteCreateArcGIS Mapfor District(officelocations)Updatea SWIAsk howsomeone’sday isgoingOptimizecollectionroute pickupsPreparePARS/FPARSfor Dispatch6S aworkspaceat a PostOffice5S aworkspaceattend anoperationalhuddleCreate ahelpfulvisualRetrieve apackage fora customerwaiting in thelobbyIdentify apain for aretail clerkand fix it withthem6S yourownworkspaceImplement theDailyManagementsystem in a unitor with a teamParticipateinOperationSantaSupervisefor a dayImplementLMDStandardPlacards foran OfficeBackdoormanagementin an officeIdentify andreduce adefect wasteUpdatea SWIGo on aloadingGembaWalkGemba walk ata plantfollowingdispatches fromthe delivery unitPEAKMetric: AAUProductivity -GEMBA vitalcoachsomeonethrough anoppertunityWalk aroute witha carrierConduct aPlant DockAuditmonitoringarrival quailitySay goodmorningto 5peopleDistributePO BoxMail6S aretaillobbycreate ahelpfulvisualidentify andreduce amotionwasteCompleteSamplingWorkOrderidentify andreduce aninventorywasteValue streamproject with aplant/logisiticsengineerDeliverparcelsfor dayLobbyAssistanceReviewRDCseperationsIdentify andreduce aoverprocessingwasteReplacesuppliesin a POSSet Up andPlacardDispatchContainersIdentify andreduce amotionwasteFirst classheroprofileProcess aCustomerPurchasewith mPOSGivecarriersexpectationsfor the dayReviewSDUSmetricsduring ahuddleIdentify andreduce adefect wasteComplete anOn StreetSamplingWork OrderTeach aclerk anewskillsetFacilitate ateachbackon atopic/projectCheck outPeakProcessingAnnexAttend anoperationalhuddleHelp anoffice createa FIRMsheetWorkUBBMEntera PAQSay thankyou to 5peopleEnterHazardWarningin RIMSTeach asupervisora newreportSet up Staticor DynamicRouteAssignmentsUtilize a newcontinuousimprovementtoolidentify andreduce atransportationwasteCreate asimulationmodel basedon gembafindingsFacilitate ahuddle withthe retailclerksReflect onyour day ,WWW,CDB, LLdo asafetygembawalkPEAKMetric:OfficeVariance -GEMBA vitalSearchroute inDMSDo asafetygembawalkrecognizeateammateSet DeliveryDayIndicator onPASS orDSSMakesomeone’sjob easier,no matterhow small

Peak Bingo Week 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Identify and reduce a overproduction waste
  2. Say good morning to 5 people
  3. Go on a loading gemba walk
  4. Make a Safety Observation
  5. Case Mail for a Route
  6. Observe loading - Identify 5 opportunities for improvement
  7. Facilitate a teachback on a topic/project
  8. Go on a flow gemba walk
  9. Standardize an OSL
  10. Facilitate a teachback on a topic/project
  11. Practice active listening to a customer’s pain
  12. Identify and embrace a strength and weakness
  13. practice active listening to a customers pain
  14. Complete a PO Box Sampling Work Order
  15. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  16. Go on a flow gemba walk
  17. Recognize a teammate
  18. Deliver Express Mail
  19. Identify and reduce a transportation waste
  20. 1st Class Hero Profile
  21. Distribute Parcels
  22. ask how someones day is going
  23. Make someones Job Eaiser
  24. Enter a MAQ
  25. Coach someone through an opportunity
  26. review SDUS metrics during a huddle
  27. Work RFS Parcels
  28. Work PRS Mail
  29. Identify a pain for a clerk and fix it with them
  30. Facilitate a kaizen
  31. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  32. Identify and reduce an inventory waste
  33. Teach a clerk how to scan MTELs
  34. say thank you to a 5 people
  35. identify and reduce an overprocessing waste
  36. Create ArcGIS Map for District (office locations)
  37. Update a SWI
  38. Ask how someone’s day is going
  39. Optimize collection route pick ups
  40. Prepare PARS/FPARS for Dispatch
  41. 6S a workspace at a Post Office
  42. 5S a workspace
  43. attend an operational huddle
  44. Create a helpful visual
  45. Retrieve a package for a customer waiting in the lobby
  46. Identify a pain for a retail clerk and fix it with them
  47. 6S your own workspace
  48. Implement the Daily Management system in a unit or with a team
  49. Participate in Operation Santa
  50. Supervise for a day
  51. Implement LMD Standard Placards for an Office
  52. Backdoor management in an office
  53. Identify and reduce a defect waste
  54. Update a SWI
  55. Go on a loading Gemba Walk
  56. Gemba walk at a plant following dispatches from the delivery unit
  57. PEAK Metric: AAU Productivity - GEMBA vital
  58. coach someone through an oppertunity
  59. Walk a route with a carrier
  60. Conduct a Plant Dock Audit monitoring arrival quaility
  61. Say good morning to 5 people
  62. Distribute PO Box Mail
  63. 6S a retail lobby
  64. create a helpful visual
  65. identify and reduce a motion waste
  66. Complete Sampling Work Order
  67. identify and reduce an inventory waste
  68. Value stream project with a plant/logisitics engineer
  69. Deliver parcels for day
  70. Lobby Assistance
  71. Review RDC seperations
  72. Identify and reduce a overprocessing waste
  73. Replace supplies in a POS
  74. Set Up and Placard Dispatch Containers
  75. Identify and reduce a motion waste
  76. First class hero profile
  77. Process a Customer Purchase with mPOS
  78. Give carriers expectations for the day
  79. Review SDUS metrics during a huddle
  80. Identify and reduce a defect waste
  81. Complete an On Street Sampling Work Order
  82. Teach a clerk a new skillset
  83. Facilitate a teachback on a topic/project
  84. Check out Peak Processing Annex
  85. Attend an operational huddle
  86. Help an office create a FIRM sheet
  87. Work UBBM
  88. Enter a PAQ
  89. Say thank you to 5 people
  90. Enter Hazard Warning in RIMS
  91. Teach a supervisor a new report
  92. Set up Static or Dynamic Route Assignments
  93. Utilize a new continuous improvement tool
  94. identify and reduce a transportation waste
  95. Create a simulation model based on gemba findings
  96. Facilitate a huddle with the retail clerks
  97. Reflect on your day , WWW, CDB, LL
  98. do a safety gemba walk
  99. PEAK Metric: Office Variance - GEMBA vital
  100. Search route in DMS
  101. Do a safety gemba walk
  102. recognize a teammate
  103. Set Delivery Day Indicator on PASS or DSS
  104. Make someone’s job easier, no matter how small