ask howsomeonesday isgoingGivecarriersexpectationsfor the dayCaseMail fora RouteObserveloading -Identify 5opportunitiesforimprovementSearchroute inDMScoachsomeonethrough anoppertunityPreparePARS/FPARSfor DispatchFacilitate ateachbackon atopic/projectAsk howsomeone’sday isgoingWalk aroute witha carrierAttend anoperationalhuddleReplacesuppliesin a POSsay thankyou to a5 peopleImplementLMDStandardPlacards foran OfficeIdentify andreduce aoverproductionwasteIdentify andreduce amotionwasteHelp anoffice createa FIRMsheetGo on aflowgembawalkIdentify apain for aclerk and fixit with themPEAKMetric:OfficeVariance -GEMBA vitalCreateArcGIS Mapfor District(officelocations)RecognizeateammateParticipateinOperationSantaDo asafetygembawalkWorkRFSParcelsidentify andreduce atransportationwasterecognizeateammateBackdoormanagementin an officeReflect onyour day ,WWW,CDB, LLSay thankyou to 5peoplePEAKMetric: AAUProductivity -GEMBA vitaldo asafetygembawalkLobbyAssistanceOptimizecollectionroute pickupsTeach aclerk howto scanMTELsMakesomeone’sjob easier,no matterhow smallCompleteSamplingWorkOrderRetrieve apackage fora customerwaiting in thelobbyProcess aCustomerPurchasewith mPOSReviewSDUSmetricsduring ahuddleWorkPRSMailSet DeliveryDayIndicator onPASS orDSSreviewSDUSmetricsduring ahuddleEnterHazardWarningin RIMS6S yourownworkspaceValue streamproject with aplant/logisiticsengineerPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Set Up andPlacardDispatchContainersidentify andreduce aninventorywastecreate ahelpfulvisualGo on aflowgembawalkFirst classheroprofilepracticeactivelistening to acustomerspainUpdatea SWIFacilitate ateachbackon atopic/projectidentify andreduce anoverprocessingwasteDeliverExpressMailDeliverparcelsfor dayReviewRDCseperationsPracticeactivelistening to acustomer’spainTeach aclerk anewskillsetCreate ahelpfulvisualDistributePO BoxMailUtilize a newcontinuousimprovementtoolWorkUBBMComplete anOn StreetSamplingWork OrderCreate asimulationmodel basedon gembafindingsFacilitate ateachbackon atopic/projectDistributeParcelsGo on aloadingGembaWalkIdentify andreduce adefect wasteattend anoperationalhuddleMakesomeonesJobEaiserGo on aloadinggembawalkComplete aPO BoxSamplingWork Orderidentify andreduce amotionwasteSay goodmorningto 5peopleIdentify andreduce aninventorywasteSay goodmorningto 5people1st ClassHeroProfile6S aworkspaceat a PostOfficeGemba walk ata plantfollowingdispatches fromthe delivery unitIdentify andembrace astrength andweaknessCoachsomeonethrough anopportunityEnter aMAQFacilitate ahuddle withthe retailclerksIdentify andreduce aoverprocessingwasteIdentify andreduce adefect wasteIdentify apain for aretail clerkand fix it withthemSupervisefor a dayTeach asupervisora newreportSet up Staticor DynamicRouteAssignmentsFacilitatea kaizenUpdatea SWI5S aworkspaceEntera PAQ6S aretaillobbyImplement theDailyManagementsystem in a unitor with a teamIdentify andreduce atransportationwasteConduct aPlant DockAuditmonitoringarrival quailityStandardizean OSLCheck outPeakProcessingAnnexMake aSafetyObservationask howsomeonesday isgoingGivecarriersexpectationsfor the dayCaseMail fora RouteObserveloading -Identify 5opportunitiesforimprovementSearchroute inDMScoachsomeonethrough anoppertunityPreparePARS/FPARSfor DispatchFacilitate ateachbackon atopic/projectAsk howsomeone’sday isgoingWalk aroute witha carrierAttend anoperationalhuddleReplacesuppliesin a POSsay thankyou to a5 peopleImplementLMDStandardPlacards foran OfficeIdentify andreduce aoverproductionwasteIdentify andreduce amotionwasteHelp anoffice createa FIRMsheetGo on aflowgembawalkIdentify apain for aclerk and fixit with themPEAKMetric:OfficeVariance -GEMBA vitalCreateArcGIS Mapfor District(officelocations)RecognizeateammateParticipateinOperationSantaDo asafetygembawalkWorkRFSParcelsidentify andreduce atransportationwasterecognizeateammateBackdoormanagementin an officeReflect onyour day ,WWW,CDB, LLSay thankyou to 5peoplePEAKMetric: AAUProductivity -GEMBA vitaldo asafetygembawalkLobbyAssistanceOptimizecollectionroute pickupsTeach aclerk howto scanMTELsMakesomeone’sjob easier,no matterhow smallCompleteSamplingWorkOrderRetrieve apackage fora customerwaiting in thelobbyProcess aCustomerPurchasewith mPOSReviewSDUSmetricsduring ahuddleWorkPRSMailSet DeliveryDayIndicator onPASS orDSSreviewSDUSmetricsduring ahuddleEnterHazardWarningin RIMS6S yourownworkspaceValue streamproject with aplant/logisiticsengineerPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Set Up andPlacardDispatchContainersidentify andreduce aninventorywastecreate ahelpfulvisualGo on aflowgembawalkFirst classheroprofilepracticeactivelistening to acustomerspainUpdatea SWIFacilitate ateachbackon atopic/projectidentify andreduce anoverprocessingwasteDeliverExpressMailDeliverparcelsfor dayReviewRDCseperationsPracticeactivelistening to acustomer’spainTeach aclerk anewskillsetCreate ahelpfulvisualDistributePO BoxMailUtilize a newcontinuousimprovementtoolWorkUBBMComplete anOn StreetSamplingWork OrderCreate asimulationmodel basedon gembafindingsFacilitate ateachbackon atopic/projectDistributeParcelsGo on aloadingGembaWalkIdentify andreduce adefect wasteattend anoperationalhuddleMakesomeonesJobEaiserGo on aloadinggembawalkComplete aPO BoxSamplingWork Orderidentify andreduce amotionwasteSay goodmorningto 5peopleIdentify andreduce aninventorywasteSay goodmorningto 5people1st ClassHeroProfile6S aworkspaceat a PostOfficeGemba walk ata plantfollowingdispatches fromthe delivery unitIdentify andembrace astrength andweaknessCoachsomeonethrough anopportunityEnter aMAQFacilitate ahuddle withthe retailclerksIdentify andreduce aoverprocessingwasteIdentify andreduce adefect wasteIdentify apain for aretail clerkand fix it withthemSupervisefor a dayTeach asupervisora newreportSet up Staticor DynamicRouteAssignmentsFacilitatea kaizenUpdatea SWI5S aworkspaceEntera PAQ6S aretaillobbyImplement theDailyManagementsystem in a unitor with a teamIdentify andreduce atransportationwasteConduct aPlant DockAuditmonitoringarrival quailityStandardizean OSLCheck outPeakProcessingAnnexMake aSafetyObservation

Peak Bingo Week 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ask how someones day is going
  2. Give carriers expectations for the day
  3. Case Mail for a Route
  4. Observe loading - Identify 5 opportunities for improvement
  5. Search route in DMS
  6. coach someone through an oppertunity
  7. Prepare PARS/FPARS for Dispatch
  8. Facilitate a teachback on a topic/project
  9. Ask how someone’s day is going
  10. Walk a route with a carrier
  11. Attend an operational huddle
  12. Replace supplies in a POS
  13. say thank you to a 5 people
  14. Implement LMD Standard Placards for an Office
  15. Identify and reduce a overproduction waste
  16. Identify and reduce a motion waste
  17. Help an office create a FIRM sheet
  18. Go on a flow gemba walk
  19. Identify a pain for a clerk and fix it with them
  20. PEAK Metric: Office Variance - GEMBA vital
  21. Create ArcGIS Map for District (office locations)
  22. Recognize a teammate
  23. Participate in Operation Santa
  24. Do a safety gemba walk
  25. Work RFS Parcels
  26. identify and reduce a transportation waste
  27. recognize a teammate
  28. Backdoor management in an office
  29. Reflect on your day , WWW, CDB, LL
  30. Say thank you to 5 people
  31. PEAK Metric: AAU Productivity - GEMBA vital
  32. do a safety gemba walk
  33. Lobby Assistance
  34. Optimize collection route pick ups
  35. Teach a clerk how to scan MTELs
  36. Make someone’s job easier, no matter how small
  37. Complete Sampling Work Order
  38. Retrieve a package for a customer waiting in the lobby
  39. Process a Customer Purchase with mPOS
  40. Review SDUS metrics during a huddle
  41. Work PRS Mail
  42. Set Delivery Day Indicator on PASS or DSS
  43. review SDUS metrics during a huddle
  44. Enter Hazard Warning in RIMS
  45. 6S your own workspace
  46. Value stream project with a plant/logisitics engineer
  47. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  48. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  49. Set Up and Placard Dispatch Containers
  50. identify and reduce an inventory waste
  51. create a helpful visual
  52. Go on a flow gemba walk
  53. First class hero profile
  54. practice active listening to a customers pain
  55. Update a SWI
  56. Facilitate a teachback on a topic/project
  57. identify and reduce an overprocessing waste
  58. Deliver Express Mail
  59. Deliver parcels for day
  60. Review RDC seperations
  61. Practice active listening to a customer’s pain
  62. Teach a clerk a new skillset
  63. Create a helpful visual
  64. Distribute PO Box Mail
  65. Utilize a new continuous improvement tool
  66. Work UBBM
  67. Complete an On Street Sampling Work Order
  68. Create a simulation model based on gemba findings
  69. Facilitate a teachback on a topic/project
  70. Distribute Parcels
  71. Go on a loading Gemba Walk
  72. Identify and reduce a defect waste
  73. attend an operational huddle
  74. Make someones Job Eaiser
  75. Go on a loading gemba walk
  76. Complete a PO Box Sampling Work Order
  77. identify and reduce a motion waste
  78. Say good morning to 5 people
  79. Identify and reduce an inventory waste
  80. Say good morning to 5 people
  81. 1st Class Hero Profile
  82. 6S a workspace at a Post Office
  83. Gemba walk at a plant following dispatches from the delivery unit
  84. Identify and embrace a strength and weakness
  85. Coach someone through an opportunity
  86. Enter a MAQ
  87. Facilitate a huddle with the retail clerks
  88. Identify and reduce a overprocessing waste
  89. Identify and reduce a defect waste
  90. Identify a pain for a retail clerk and fix it with them
  91. Supervise for a day
  92. Teach a supervisor a new report
  93. Set up Static or Dynamic Route Assignments
  94. Facilitate a kaizen
  95. Update a SWI
  96. 5S a workspace
  97. Enter a PAQ
  98. 6S a retail lobby
  99. Implement the Daily Management system in a unit or with a team
  100. Identify and reduce a transportation waste
  101. Conduct a Plant Dock Audit monitoring arrival quaility
  102. Standardize an OSL
  103. Check out Peak Processing Annex
  104. Make a Safety Observation