Backdoormanagementin an officeIdentify apain for aretail clerkand fix it withthemCreateArcGIS Mapfor District(officelocations)Create ahelpfulvisualSupervisefor a dayIdentify andreduce aoverproductionwastereviewSDUSmetricsduring ahuddlePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Ask howsomeone’sday isgoingRecognizeateammateReviewSDUSmetricsduring ahuddleReviewRDCseperationsGo on aflowgembawalkIdentify andembrace astrength andweaknessTeach aclerk anewskillsetWalk aroute witha carrierReflect onyour day ,WWW,CDB, LLCoachsomeonethrough anopportunityGo on aflowgembawalk6S yourownworkspacepracticeactivelistening to acustomerspainSet DeliveryDayIndicator onPASS orDSSMakesomeonesJobEaiseridentify andreduce anoverprocessingwasteIdentify andreduce atransportationwasteidentify andreduce atransportationwasteFirst classheroprofilePEAKMetric: AAUProductivity -GEMBA vitalIdentify andreduce adefect wasteUtilize a newcontinuousimprovementtool6S aworkspaceat a PostOfficeReplacesuppliesin a POSidentify andreduce aninventorywasteHelp anoffice createa FIRMsheet1st ClassHeroProfilePreparePARS/FPARSfor DispatchCaseMail fora RouteSet Up andPlacardDispatchContainersDo asafetygembawalkEnter aMAQcreate ahelpfulvisualDistributeParcelssay thankyou to a5 peopleEnterHazardWarningin RIMSGo on aloadingGembaWalk5S aworkspaceSay thankyou to 5peoplePracticeactivelistening to acustomer’spainIdentify apain for aclerk and fixit with themUpdatea SWISearchroute inDMSProcess aCustomerPurchasewith mPOSGemba walk ata plantfollowingdispatches fromthe delivery unitMake aSafetyObservationImplementLMDStandardPlacards foran OfficeFacilitate ahuddle withthe retailclerksFacilitate ateachbackon atopic/projectDeliverparcelsfor dayConduct aPlant DockAuditmonitoringarrival quailityIdentify andreduce aoverprocessingwasteComplete aPO BoxSamplingWork OrderSay goodmorningto 5peopleMakesomeone’sjob easier,no matterhow smallRetrieve apackage fora customerwaiting in thelobbyEntera PAQCreate asimulationmodel basedon gembafindingsDeliverExpressMaildo asafetygembawalkFacilitate ateachbackon atopic/projectImplement theDailyManagementsystem in a unitor with a teamWorkRFSParcelsDistributePO BoxMailFacilitatea kaizenrecognizeateammateTeach aclerk howto scanMTELsPEAKMetric:OfficeVariance -GEMBA vitalTeach asupervisora newreportask howsomeonesday isgoingLobbyAssistanceidentify andreduce amotionwasteFacilitate ateachbackon atopic/projectGo on aloadinggembawalkPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Set up Staticor DynamicRouteAssignmentsUpdatea SWIWorkPRSMail6S aretaillobbyObserveloading -Identify 5opportunitiesforimprovementSay goodmorningto 5peopleParticipateinOperationSantaOptimizecollectionroute pickupsValue streamproject with aplant/logisiticsengineerCompleteSamplingWorkOrderStandardizean OSLIdentify andreduce amotionwasteattend anoperationalhuddleIdentify andreduce aninventorywasteWorkUBBMAttend anoperationalhuddlecoachsomeonethrough anoppertunityIdentify andreduce adefect wasteComplete anOn StreetSamplingWork OrderCheck outPeakProcessingAnnexGivecarriersexpectationsfor the dayBackdoormanagementin an officeIdentify apain for aretail clerkand fix it withthemCreateArcGIS Mapfor District(officelocations)Create ahelpfulvisualSupervisefor a dayIdentify andreduce aoverproductionwastereviewSDUSmetricsduring ahuddlePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Ask howsomeone’sday isgoingRecognizeateammateReviewSDUSmetricsduring ahuddleReviewRDCseperationsGo on aflowgembawalkIdentify andembrace astrength andweaknessTeach aclerk anewskillsetWalk aroute witha carrierReflect onyour day ,WWW,CDB, LLCoachsomeonethrough anopportunityGo on aflowgembawalk6S yourownworkspacepracticeactivelistening to acustomerspainSet DeliveryDayIndicator onPASS orDSSMakesomeonesJobEaiseridentify andreduce anoverprocessingwasteIdentify andreduce atransportationwasteidentify andreduce atransportationwasteFirst classheroprofilePEAKMetric: AAUProductivity -GEMBA vitalIdentify andreduce adefect wasteUtilize a newcontinuousimprovementtool6S aworkspaceat a PostOfficeReplacesuppliesin a POSidentify andreduce aninventorywasteHelp anoffice createa FIRMsheet1st ClassHeroProfilePreparePARS/FPARSfor DispatchCaseMail fora RouteSet Up andPlacardDispatchContainersDo asafetygembawalkEnter aMAQcreate ahelpfulvisualDistributeParcelssay thankyou to a5 peopleEnterHazardWarningin RIMSGo on aloadingGembaWalk5S aworkspaceSay thankyou to 5peoplePracticeactivelistening to acustomer’spainIdentify apain for aclerk and fixit with themUpdatea SWISearchroute inDMSProcess aCustomerPurchasewith mPOSGemba walk ata plantfollowingdispatches fromthe delivery unitMake aSafetyObservationImplementLMDStandardPlacards foran OfficeFacilitate ahuddle withthe retailclerksFacilitate ateachbackon atopic/projectDeliverparcelsfor dayConduct aPlant DockAuditmonitoringarrival quailityIdentify andreduce aoverprocessingwasteComplete aPO BoxSamplingWork OrderSay goodmorningto 5peopleMakesomeone’sjob easier,no matterhow smallRetrieve apackage fora customerwaiting in thelobbyEntera PAQCreate asimulationmodel basedon gembafindingsDeliverExpressMaildo asafetygembawalkFacilitate ateachbackon atopic/projectImplement theDailyManagementsystem in a unitor with a teamWorkRFSParcelsDistributePO BoxMailFacilitatea kaizenrecognizeateammateTeach aclerk howto scanMTELsPEAKMetric:OfficeVariance -GEMBA vitalTeach asupervisora newreportask howsomeonesday isgoingLobbyAssistanceidentify andreduce amotionwasteFacilitate ateachbackon atopic/projectGo on aloadinggembawalkPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Set up Staticor DynamicRouteAssignmentsUpdatea SWIWorkPRSMail6S aretaillobbyObserveloading -Identify 5opportunitiesforimprovementSay goodmorningto 5peopleParticipateinOperationSantaOptimizecollectionroute pickupsValue streamproject with aplant/logisiticsengineerCompleteSamplingWorkOrderStandardizean OSLIdentify andreduce amotionwasteattend anoperationalhuddleIdentify andreduce aninventorywasteWorkUBBMAttend anoperationalhuddlecoachsomeonethrough anoppertunityIdentify andreduce adefect wasteComplete anOn StreetSamplingWork OrderCheck outPeakProcessingAnnexGivecarriersexpectationsfor the day

Peak Bingo Week 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Backdoor management in an office
  2. Identify a pain for a retail clerk and fix it with them
  3. Create ArcGIS Map for District (office locations)
  4. Create a helpful visual
  5. Supervise for a day
  6. Identify and reduce a overproduction waste
  7. review SDUS metrics during a huddle
  8. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  9. Ask how someone’s day is going
  10. Recognize a teammate
  11. Review SDUS metrics during a huddle
  12. Review RDC seperations
  13. Go on a flow gemba walk
  14. Identify and embrace a strength and weakness
  15. Teach a clerk a new skillset
  16. Walk a route with a carrier
  17. Reflect on your day , WWW, CDB, LL
  18. Coach someone through an opportunity
  19. Go on a flow gemba walk
  20. 6S your own workspace
  21. practice active listening to a customers pain
  22. Set Delivery Day Indicator on PASS or DSS
  23. Make someones Job Eaiser
  24. identify and reduce an overprocessing waste
  25. Identify and reduce a transportation waste
  26. identify and reduce a transportation waste
  27. First class hero profile
  28. PEAK Metric: AAU Productivity - GEMBA vital
  29. Identify and reduce a defect waste
  30. Utilize a new continuous improvement tool
  31. 6S a workspace at a Post Office
  32. Replace supplies in a POS
  33. identify and reduce an inventory waste
  34. Help an office create a FIRM sheet
  35. 1st Class Hero Profile
  36. Prepare PARS/FPARS for Dispatch
  37. Case Mail for a Route
  38. Set Up and Placard Dispatch Containers
  39. Do a safety gemba walk
  40. Enter a MAQ
  41. create a helpful visual
  42. Distribute Parcels
  43. say thank you to a 5 people
  44. Enter Hazard Warning in RIMS
  45. Go on a loading Gemba Walk
  46. 5S a workspace
  47. Say thank you to 5 people
  48. Practice active listening to a customer’s pain
  49. Identify a pain for a clerk and fix it with them
  50. Update a SWI
  51. Search route in DMS
  52. Process a Customer Purchase with mPOS
  53. Gemba walk at a plant following dispatches from the delivery unit
  54. Make a Safety Observation
  55. Implement LMD Standard Placards for an Office
  56. Facilitate a huddle with the retail clerks
  57. Facilitate a teachback on a topic/project
  58. Deliver parcels for day
  59. Conduct a Plant Dock Audit monitoring arrival quaility
  60. Identify and reduce a overprocessing waste
  61. Complete a PO Box Sampling Work Order
  62. Say good morning to 5 people
  63. Make someone’s job easier, no matter how small
  64. Retrieve a package for a customer waiting in the lobby
  65. Enter a PAQ
  66. Create a simulation model based on gemba findings
  67. Deliver Express Mail
  68. do a safety gemba walk
  69. Facilitate a teachback on a topic/project
  70. Implement the Daily Management system in a unit or with a team
  71. Work RFS Parcels
  72. Distribute PO Box Mail
  73. Facilitate a kaizen
  74. recognize a teammate
  75. Teach a clerk how to scan MTELs
  76. PEAK Metric: Office Variance - GEMBA vital
  77. Teach a supervisor a new report
  78. ask how someones day is going
  79. Lobby Assistance
  80. identify and reduce a motion waste
  81. Facilitate a teachback on a topic/project
  82. Go on a loading gemba walk
  83. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  84. Set up Static or Dynamic Route Assignments
  85. Update a SWI
  86. Work PRS Mail
  87. 6S a retail lobby
  88. Observe loading - Identify 5 opportunities for improvement
  89. Say good morning to 5 people
  90. Participate in Operation Santa
  91. Optimize collection route pick ups
  92. Value stream project with a plant/logisitics engineer
  93. Complete Sampling Work Order
  94. Standardize an OSL
  95. Identify and reduce a motion waste
  96. attend an operational huddle
  97. Identify and reduce an inventory waste
  98. Work UBBM
  99. Attend an operational huddle
  100. coach someone through an oppertunity
  101. Identify and reduce a defect waste
  102. Complete an On Street Sampling Work Order
  103. Check out Peak Processing Annex
  104. Give carriers expectations for the day