DeliverExpressMailEntera PAQReviewSDUSmetricsduring ahuddleCompleteSamplingWorkOrderFacilitate ateachbackon atopic/projectSay thankyou to 5peopleIdentify apain for aclerk and fixit with themIdentify andreduce aninventorywasteDistributePO BoxMailPEAKMetric: AAUProductivity -GEMBA vital5S aworkspaceOptimizecollectionroute pickupsWorkRFSParcelsPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)CaseMail fora RoutereviewSDUSmetricsduring ahuddleidentify andreduce atransportationwasteComplete anOn StreetSamplingWork OrderGemba walk ata plantfollowingdispatches fromthe delivery unitComplete aPO BoxSamplingWork OrderObserveloading -Identify 5opportunitiesforimprovementrecognizeateammatesay thankyou to a5 peopleattend anoperationalhuddleIdentify andreduce adefect wasteTeach asupervisora newreportdo asafetygembawalkidentify andreduce anoverprocessingwasteFacilitate ateachbackon atopic/projectTeach aclerk anewskillsetEnter aMAQIdentify apain for aretail clerkand fix it withthemcreate ahelpfulvisualBackdoormanagementin an officeGo on aflowgembawalk6S aretaillobbyPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Teach aclerk howto scanMTELsCheck outPeakProcessingAnnexSearchroute inDMSParticipateinOperationSantaWorkUBBMLobbyAssistanceReviewRDCseperationsStandardizean OSLCreate ahelpfulvisualFacilitate ahuddle withthe retailclerksRecognizeateammateMake aSafetyObservationDo asafetygembawalkIdentify andreduce amotionwasteReplacesuppliesin a POSpracticeactivelistening to acustomerspainPEAKMetric:OfficeVariance -GEMBA vitalFirst classheroprofileConduct aPlant DockAuditmonitoringarrival quailityAsk howsomeone’sday isgoingProcess aCustomerPurchasewith mPOSIdentify andreduce aoverproductionwasteWalk aroute witha carrierMakesomeone’sjob easier,no matterhow smallSay goodmorningto 5peopleWorkPRSMailSet Up andPlacardDispatchContainersSet DeliveryDayIndicator onPASS orDSSFacilitate ateachbackon atopic/projectSupervisefor a dayMakesomeonesJobEaisercoachsomeonethrough anoppertunityIdentify andembrace astrength andweaknessImplementLMDStandardPlacards foran OfficeIdentify andreduce aoverprocessingwasteCreateArcGIS Mapfor District(officelocations)Utilize a newcontinuousimprovementtoolidentify andreduce amotionwasteSay goodmorningto 5peopleDistributeParcelsIdentify andreduce adefect waste1st ClassHeroProfileValue streamproject with aplant/logisiticsengineerHelp anoffice createa FIRMsheet6S yourownworkspacePracticeactivelistening to acustomer’spainGo on aloadinggembawalkGo on aloadingGembaWalkRetrieve apackage fora customerwaiting in thelobbyidentify andreduce aninventorywasteGivecarriersexpectationsfor the dayPreparePARS/FPARSfor DispatchReflect onyour day ,WWW,CDB, LLDeliverparcelsfor dayUpdatea SWIask howsomeonesday isgoingFacilitatea kaizenGo on aflowgembawalkIdentify andreduce atransportationwasteAttend anoperationalhuddleUpdatea SWIEnterHazardWarningin RIMS6S aworkspaceat a PostOfficeSet up Staticor DynamicRouteAssignmentsCreate asimulationmodel basedon gembafindingsImplement theDailyManagementsystem in a unitor with a teamCoachsomeonethrough anopportunityDeliverExpressMailEntera PAQReviewSDUSmetricsduring ahuddleCompleteSamplingWorkOrderFacilitate ateachbackon atopic/projectSay thankyou to 5peopleIdentify apain for aclerk and fixit with themIdentify andreduce aninventorywasteDistributePO BoxMailPEAKMetric: AAUProductivity -GEMBA vital5S aworkspaceOptimizecollectionroute pickupsWorkRFSParcelsPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)CaseMail fora RoutereviewSDUSmetricsduring ahuddleidentify andreduce atransportationwasteComplete anOn StreetSamplingWork OrderGemba walk ata plantfollowingdispatches fromthe delivery unitComplete aPO BoxSamplingWork OrderObserveloading -Identify 5opportunitiesforimprovementrecognizeateammatesay thankyou to a5 peopleattend anoperationalhuddleIdentify andreduce adefect wasteTeach asupervisora newreportdo asafetygembawalkidentify andreduce anoverprocessingwasteFacilitate ateachbackon atopic/projectTeach aclerk anewskillsetEnter aMAQIdentify apain for aretail clerkand fix it withthemcreate ahelpfulvisualBackdoormanagementin an officeGo on aflowgembawalk6S aretaillobbyPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Teach aclerk howto scanMTELsCheck outPeakProcessingAnnexSearchroute inDMSParticipateinOperationSantaWorkUBBMLobbyAssistanceReviewRDCseperationsStandardizean OSLCreate ahelpfulvisualFacilitate ahuddle withthe retailclerksRecognizeateammateMake aSafetyObservationDo asafetygembawalkIdentify andreduce amotionwasteReplacesuppliesin a POSpracticeactivelistening to acustomerspainPEAKMetric:OfficeVariance -GEMBA vitalFirst classheroprofileConduct aPlant DockAuditmonitoringarrival quailityAsk howsomeone’sday isgoingProcess aCustomerPurchasewith mPOSIdentify andreduce aoverproductionwasteWalk aroute witha carrierMakesomeone’sjob easier,no matterhow smallSay goodmorningto 5peopleWorkPRSMailSet Up andPlacardDispatchContainersSet DeliveryDayIndicator onPASS orDSSFacilitate ateachbackon atopic/projectSupervisefor a dayMakesomeonesJobEaisercoachsomeonethrough anoppertunityIdentify andembrace astrength andweaknessImplementLMDStandardPlacards foran OfficeIdentify andreduce aoverprocessingwasteCreateArcGIS Mapfor District(officelocations)Utilize a newcontinuousimprovementtoolidentify andreduce amotionwasteSay goodmorningto 5peopleDistributeParcelsIdentify andreduce adefect waste1st ClassHeroProfileValue streamproject with aplant/logisiticsengineerHelp anoffice createa FIRMsheet6S yourownworkspacePracticeactivelistening to acustomer’spainGo on aloadinggembawalkGo on aloadingGembaWalkRetrieve apackage fora customerwaiting in thelobbyidentify andreduce aninventorywasteGivecarriersexpectationsfor the dayPreparePARS/FPARSfor DispatchReflect onyour day ,WWW,CDB, LLDeliverparcelsfor dayUpdatea SWIask howsomeonesday isgoingFacilitatea kaizenGo on aflowgembawalkIdentify andreduce atransportationwasteAttend anoperationalhuddleUpdatea SWIEnterHazardWarningin RIMS6S aworkspaceat a PostOfficeSet up Staticor DynamicRouteAssignmentsCreate asimulationmodel basedon gembafindingsImplement theDailyManagementsystem in a unitor with a teamCoachsomeonethrough anopportunity

Peak Bingo Week 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deliver Express Mail
  2. Enter a PAQ
  3. Review SDUS metrics during a huddle
  4. Complete Sampling Work Order
  5. Facilitate a teachback on a topic/project
  6. Say thank you to 5 people
  7. Identify a pain for a clerk and fix it with them
  8. Identify and reduce an inventory waste
  9. Distribute PO Box Mail
  10. PEAK Metric: AAU Productivity - GEMBA vital
  11. 5S a workspace
  12. Optimize collection route pick ups
  13. Work RFS Parcels
  14. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  15. Case Mail for a Route
  16. review SDUS metrics during a huddle
  17. identify and reduce a transportation waste
  18. Complete an On Street Sampling Work Order
  19. Gemba walk at a plant following dispatches from the delivery unit
  20. Complete a PO Box Sampling Work Order
  21. Observe loading - Identify 5 opportunities for improvement
  22. recognize a teammate
  23. say thank you to a 5 people
  24. attend an operational huddle
  25. Identify and reduce a defect waste
  26. Teach a supervisor a new report
  27. do a safety gemba walk
  28. identify and reduce an overprocessing waste
  29. Facilitate a teachback on a topic/project
  30. Teach a clerk a new skillset
  31. Enter a MAQ
  32. Identify a pain for a retail clerk and fix it with them
  33. create a helpful visual
  34. Backdoor management in an office
  35. Go on a flow gemba walk
  36. 6S a retail lobby
  37. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  38. Teach a clerk how to scan MTELs
  39. Check out Peak Processing Annex
  40. Search route in DMS
  41. Participate in Operation Santa
  42. Work UBBM
  43. Lobby Assistance
  44. Review RDC seperations
  45. Standardize an OSL
  46. Create a helpful visual
  47. Facilitate a huddle with the retail clerks
  48. Recognize a teammate
  49. Make a Safety Observation
  50. Do a safety gemba walk
  51. Identify and reduce a motion waste
  52. Replace supplies in a POS
  53. practice active listening to a customers pain
  54. PEAK Metric: Office Variance - GEMBA vital
  55. First class hero profile
  56. Conduct a Plant Dock Audit monitoring arrival quaility
  57. Ask how someone’s day is going
  58. Process a Customer Purchase with mPOS
  59. Identify and reduce a overproduction waste
  60. Walk a route with a carrier
  61. Make someone’s job easier, no matter how small
  62. Say good morning to 5 people
  63. Work PRS Mail
  64. Set Up and Placard Dispatch Containers
  65. Set Delivery Day Indicator on PASS or DSS
  66. Facilitate a teachback on a topic/project
  67. Supervise for a day
  68. Make someones Job Eaiser
  69. coach someone through an oppertunity
  70. Identify and embrace a strength and weakness
  71. Implement LMD Standard Placards for an Office
  72. Identify and reduce a overprocessing waste
  73. Create ArcGIS Map for District (office locations)
  74. Utilize a new continuous improvement tool
  75. identify and reduce a motion waste
  76. Say good morning to 5 people
  77. Distribute Parcels
  78. Identify and reduce a defect waste
  79. 1st Class Hero Profile
  80. Value stream project with a plant/logisitics engineer
  81. Help an office create a FIRM sheet
  82. 6S your own workspace
  83. Practice active listening to a customer’s pain
  84. Go on a loading gemba walk
  85. Go on a loading Gemba Walk
  86. Retrieve a package for a customer waiting in the lobby
  87. identify and reduce an inventory waste
  88. Give carriers expectations for the day
  89. Prepare PARS/FPARS for Dispatch
  90. Reflect on your day , WWW, CDB, LL
  91. Deliver parcels for day
  92. Update a SWI
  93. ask how someones day is going
  94. Facilitate a kaizen
  95. Go on a flow gemba walk
  96. Identify and reduce a transportation waste
  97. Attend an operational huddle
  98. Update a SWI
  99. Enter Hazard Warning in RIMS
  100. 6S a workspace at a Post Office
  101. Set up Static or Dynamic Route Assignments
  102. Create a simulation model based on gemba findings
  103. Implement the Daily Management system in a unit or with a team
  104. Coach someone through an opportunity