Walk aroute witha carrierSay goodmorningto 5peopleDeliverExpressMailCreateArcGIS Mapfor District(officelocations)Practiceactivelistening to acustomer’spainPEAKMetric: AAUProductivity -GEMBA vitalGo on aflowgembawalkPEAKMetric:OfficeVariance -GEMBA vitalIdentify andreduce aoverprocessingwasteWorkRFSParcelsGemba walk ata plantfollowingdispatches fromthe delivery unitDistributeParcelsMakesomeone’sjob easier,no matterhow smallHelp anoffice createa FIRMsheetRetrieve apackage fora customerwaiting in thelobby6S aretaillobbyDeliverparcelsfor daySupervisefor a dayObserveloading -Identify 5opportunitiesforimprovementParticipateinOperationSantaCreate asimulationmodel basedon gembafindingsValue streamproject with aplant/logisiticsengineerSay goodmorningto 5people6S aworkspaceat a PostOfficeEnterHazardWarningin RIMSIdentify andreduce amotionwasteidentify andreduce atransportationwasteCreate ahelpfulvisual6S yourownworkspacedo asafetygembawalkPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Teach asupervisora newreportFacilitate ateachbackon atopic/projectEntera PAQidentify andreduce amotionwasteComplete anOn StreetSamplingWork OrderConduct aPlant DockAuditmonitoringarrival quailityIdentify andreduce aoverproductionwastecoachsomeonethrough anoppertunityTeach aclerk anewskillsetGo on aloadinggembawalkWorkPRSMailUtilize a newcontinuousimprovementtoolDistributePO BoxMailSearchroute inDMSattend anoperationalhuddleGo on aloadingGembaWalkAttend anoperationalhuddleUpdatea SWIidentify andreduce anoverprocessingwastePreparePARS/FPARSfor DispatchSay thankyou to 5peopleImplement theDailyManagementsystem in a unitor with a teamIdentify andreduce adefect waste5S aworkspaceFacilitate ateachbackon atopic/projectDo asafetygembawalkIdentify apain for aclerk and fixit with themCoachsomeonethrough anopportunityCompleteSamplingWorkOrderImplementLMDStandardPlacards foran OfficeIdentify andreduce atransportationwasteBackdoormanagementin an officeOptimizecollectionroute pickupsPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Facilitate ahuddle withthe retailclerksComplete aPO BoxSamplingWork OrderIdentify apain for aretail clerkand fix it withthemRecognizeateammateMake aSafetyObservationFacilitate ateachbackon atopic/projectStandardizean OSLMakesomeonesJobEaiserSet DeliveryDayIndicator onPASS orDSSSet up Staticor DynamicRouteAssignmentsIdentify andreduce adefect wasteReflect onyour day ,WWW,CDB, LLpracticeactivelistening to acustomerspainGo on aflowgembawalkTeach aclerk howto scanMTELsIdentify andembrace astrength andweaknessreviewSDUSmetricsduring ahuddleask howsomeonesday isgoingcreate ahelpfulvisualGivecarriersexpectationsfor the dayUpdatea SWI1st ClassHeroProfileCheck outPeakProcessingAnnexrecognizeateammateidentify andreduce aninventorywasteLobbyAssistanceFacilitatea kaizenCaseMail fora RouteReplacesuppliesin a POSFirst classheroprofileReviewRDCseperationssay thankyou to a5 peopleReviewSDUSmetricsduring ahuddleIdentify andreduce aninventorywasteProcess aCustomerPurchasewith mPOSEnter aMAQAsk howsomeone’sday isgoingWorkUBBMSet Up andPlacardDispatchContainersWalk aroute witha carrierSay goodmorningto 5peopleDeliverExpressMailCreateArcGIS Mapfor District(officelocations)Practiceactivelistening to acustomer’spainPEAKMetric: AAUProductivity -GEMBA vitalGo on aflowgembawalkPEAKMetric:OfficeVariance -GEMBA vitalIdentify andreduce aoverprocessingwasteWorkRFSParcelsGemba walk ata plantfollowingdispatches fromthe delivery unitDistributeParcelsMakesomeone’sjob easier,no matterhow smallHelp anoffice createa FIRMsheetRetrieve apackage fora customerwaiting in thelobby6S aretaillobbyDeliverparcelsfor daySupervisefor a dayObserveloading -Identify 5opportunitiesforimprovementParticipateinOperationSantaCreate asimulationmodel basedon gembafindingsValue streamproject with aplant/logisiticsengineerSay goodmorningto 5people6S aworkspaceat a PostOfficeEnterHazardWarningin RIMSIdentify andreduce amotionwasteidentify andreduce atransportationwasteCreate ahelpfulvisual6S yourownworkspacedo asafetygembawalkPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Teach asupervisora newreportFacilitate ateachbackon atopic/projectEntera PAQidentify andreduce amotionwasteComplete anOn StreetSamplingWork OrderConduct aPlant DockAuditmonitoringarrival quailityIdentify andreduce aoverproductionwastecoachsomeonethrough anoppertunityTeach aclerk anewskillsetGo on aloadinggembawalkWorkPRSMailUtilize a newcontinuousimprovementtoolDistributePO BoxMailSearchroute inDMSattend anoperationalhuddleGo on aloadingGembaWalkAttend anoperationalhuddleUpdatea SWIidentify andreduce anoverprocessingwastePreparePARS/FPARSfor DispatchSay thankyou to 5peopleImplement theDailyManagementsystem in a unitor with a teamIdentify andreduce adefect waste5S aworkspaceFacilitate ateachbackon atopic/projectDo asafetygembawalkIdentify apain for aclerk and fixit with themCoachsomeonethrough anopportunityCompleteSamplingWorkOrderImplementLMDStandardPlacards foran OfficeIdentify andreduce atransportationwasteBackdoormanagementin an officeOptimizecollectionroute pickupsPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Facilitate ahuddle withthe retailclerksComplete aPO BoxSamplingWork OrderIdentify apain for aretail clerkand fix it withthemRecognizeateammateMake aSafetyObservationFacilitate ateachbackon atopic/projectStandardizean OSLMakesomeonesJobEaiserSet DeliveryDayIndicator onPASS orDSSSet up Staticor DynamicRouteAssignmentsIdentify andreduce adefect wasteReflect onyour day ,WWW,CDB, LLpracticeactivelistening to acustomerspainGo on aflowgembawalkTeach aclerk howto scanMTELsIdentify andembrace astrength andweaknessreviewSDUSmetricsduring ahuddleask howsomeonesday isgoingcreate ahelpfulvisualGivecarriersexpectationsfor the dayUpdatea SWI1st ClassHeroProfileCheck outPeakProcessingAnnexrecognizeateammateidentify andreduce aninventorywasteLobbyAssistanceFacilitatea kaizenCaseMail fora RouteReplacesuppliesin a POSFirst classheroprofileReviewRDCseperationssay thankyou to a5 peopleReviewSDUSmetricsduring ahuddleIdentify andreduce aninventorywasteProcess aCustomerPurchasewith mPOSEnter aMAQAsk howsomeone’sday isgoingWorkUBBMSet Up andPlacardDispatchContainers

Peak Bingo Week 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk a route with a carrier
  2. Say good morning to 5 people
  3. Deliver Express Mail
  4. Create ArcGIS Map for District (office locations)
  5. Practice active listening to a customer’s pain
  6. PEAK Metric: AAU Productivity - GEMBA vital
  7. Go on a flow gemba walk
  8. PEAK Metric: Office Variance - GEMBA vital
  9. Identify and reduce a overprocessing waste
  10. Work RFS Parcels
  11. Gemba walk at a plant following dispatches from the delivery unit
  12. Distribute Parcels
  13. Make someone’s job easier, no matter how small
  14. Help an office create a FIRM sheet
  15. Retrieve a package for a customer waiting in the lobby
  16. 6S a retail lobby
  17. Deliver parcels for day
  18. Supervise for a day
  19. Observe loading - Identify 5 opportunities for improvement
  20. Participate in Operation Santa
  21. Create a simulation model based on gemba findings
  22. Value stream project with a plant/logisitics engineer
  23. Say good morning to 5 people
  24. 6S a workspace at a Post Office
  25. Enter Hazard Warning in RIMS
  26. Identify and reduce a motion waste
  27. identify and reduce a transportation waste
  28. Create a helpful visual
  29. 6S your own workspace
  30. do a safety gemba walk
  31. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  32. Teach a supervisor a new report
  33. Facilitate a teachback on a topic/project
  34. Enter a PAQ
  35. identify and reduce a motion waste
  36. Complete an On Street Sampling Work Order
  37. Conduct a Plant Dock Audit monitoring arrival quaility
  38. Identify and reduce a overproduction waste
  39. coach someone through an oppertunity
  40. Teach a clerk a new skillset
  41. Go on a loading gemba walk
  42. Work PRS Mail
  43. Utilize a new continuous improvement tool
  44. Distribute PO Box Mail
  45. Search route in DMS
  46. attend an operational huddle
  47. Go on a loading Gemba Walk
  48. Attend an operational huddle
  49. Update a SWI
  50. identify and reduce an overprocessing waste
  51. Prepare PARS/FPARS for Dispatch
  52. Say thank you to 5 people
  53. Implement the Daily Management system in a unit or with a team
  54. Identify and reduce a defect waste
  55. 5S a workspace
  56. Facilitate a teachback on a topic/project
  57. Do a safety gemba walk
  58. Identify a pain for a clerk and fix it with them
  59. Coach someone through an opportunity
  60. Complete Sampling Work Order
  61. Implement LMD Standard Placards for an Office
  62. Identify and reduce a transportation waste
  63. Backdoor management in an office
  64. Optimize collection route pick ups
  65. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  66. Facilitate a huddle with the retail clerks
  67. Complete a PO Box Sampling Work Order
  68. Identify a pain for a retail clerk and fix it with them
  69. Recognize a teammate
  70. Make a Safety Observation
  71. Facilitate a teachback on a topic/project
  72. Standardize an OSL
  73. Make someones Job Eaiser
  74. Set Delivery Day Indicator on PASS or DSS
  75. Set up Static or Dynamic Route Assignments
  76. Identify and reduce a defect waste
  77. Reflect on your day , WWW, CDB, LL
  78. practice active listening to a customers pain
  79. Go on a flow gemba walk
  80. Teach a clerk how to scan MTELs
  81. Identify and embrace a strength and weakness
  82. review SDUS metrics during a huddle
  83. ask how someones day is going
  84. create a helpful visual
  85. Give carriers expectations for the day
  86. Update a SWI
  87. 1st Class Hero Profile
  88. Check out Peak Processing Annex
  89. recognize a teammate
  90. identify and reduce an inventory waste
  91. Lobby Assistance
  92. Facilitate a kaizen
  93. Case Mail for a Route
  94. Replace supplies in a POS
  95. First class hero profile
  96. Review RDC seperations
  97. say thank you to a 5 people
  98. Review SDUS metrics during a huddle
  99. Identify and reduce an inventory waste
  100. Process a Customer Purchase with mPOS
  101. Enter a MAQ
  102. Ask how someone’s day is going
  103. Work UBBM
  104. Set Up and Placard Dispatch Containers