DeliverExpressMailCreate ahelpfulvisualConduct aPlant DockAuditmonitoringarrival quailityPEAKMetric: AAUProductivity -GEMBA vitalRecognizeateammateEnterHazardWarningin RIMSGo on aloadingGembaWalkDeliverparcelsfor dayIdentify andreduce aoverprocessingwasteFacilitate ahuddle withthe retailclerksidentify andreduce amotionwasteIdentify andreduce aninventorywasteidentify andreduce atransportationwasteCreate asimulationmodel basedon gembafindingscreate ahelpfulvisualSet DeliveryDayIndicator onPASS orDSSrecognizeateammatecoachsomeonethrough anoppertunityReviewRDCseperationsStandardizean OSLPracticeactivelistening to acustomer’spainWorkUBBMIdentify andreduce amotionwasteSet Up andPlacardDispatchContainersIdentify apain for aclerk and fixit with themFacilitatea kaizenAsk howsomeone’sday isgoingdo asafetygembawalkPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Reflect onyour day ,WWW,CDB, LLFacilitate ateachbackon atopic/project6S aworkspaceat a PostOfficeDistributePO BoxMailProcess aCustomerPurchasewith mPOSpracticeactivelistening to acustomerspainSay goodmorningto 5peopleWorkRFSParcelsFacilitate ateachbackon atopic/projectPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Utilize a newcontinuousimprovementtoolWorkPRSMailSay goodmorningto 5peopleidentify andreduce aninventorywasteRetrieve apackage fora customerwaiting in thelobbySet up Staticor DynamicRouteAssignmentsGo on aflowgembawalkCheck outPeakProcessingAnnexUpdatea SWIReviewSDUSmetricsduring ahuddleGo on aflowgembawalkSay thankyou to 5peoplePreparePARS/FPARSfor Dispatch5S aworkspacereviewSDUSmetricsduring ahuddleTeach asupervisora newreportLobbyAssistanceTeach aclerk anewskillsetHelp anoffice createa FIRMsheet6S yourownworkspaceUpdatea SWIObserveloading -Identify 5opportunitiesforimprovementEntera PAQImplementLMDStandardPlacards foran OfficeCoachsomeonethrough anopportunityBackdoormanagementin an officeComplete anOn StreetSamplingWork OrderCreateArcGIS Mapfor District(officelocations)Makesomeone’sjob easier,no matterhow smallFacilitate ateachbackon atopic/projectIdentify andreduce aoverproductionwasteTeach aclerk howto scanMTELsOptimizecollectionroute pickupsWalk aroute witha carrierSearchroute inDMSGo on aloadinggembawalkIdentify apain for aretail clerkand fix it withthemCompleteSamplingWorkOrderIdentify andembrace astrength andweakness6S aretaillobbyPEAKMetric:OfficeVariance -GEMBA vitalMakesomeonesJobEaiserImplement theDailyManagementsystem in a unitor with a teamCaseMail fora Route1st ClassHeroProfilesay thankyou to a5 peopleDistributeParcelsIdentify andreduce adefect wasteReplacesuppliesin a POSGivecarriersexpectationsfor the dayValue streamproject with aplant/logisiticsengineerAttend anoperationalhuddleParticipateinOperationSantaattend anoperationalhuddleask howsomeonesday isgoingGemba walk ata plantfollowingdispatches fromthe delivery unitDo asafetygembawalkSupervisefor a dayFirst classheroprofileIdentify andreduce adefect wasteEnter aMAQidentify andreduce anoverprocessingwasteMake aSafetyObservationIdentify andreduce atransportationwasteComplete aPO BoxSamplingWork OrderDeliverExpressMailCreate ahelpfulvisualConduct aPlant DockAuditmonitoringarrival quailityPEAKMetric: AAUProductivity -GEMBA vitalRecognizeateammateEnterHazardWarningin RIMSGo on aloadingGembaWalkDeliverparcelsfor dayIdentify andreduce aoverprocessingwasteFacilitate ahuddle withthe retailclerksidentify andreduce amotionwasteIdentify andreduce aninventorywasteidentify andreduce atransportationwasteCreate asimulationmodel basedon gembafindingscreate ahelpfulvisualSet DeliveryDayIndicator onPASS orDSSrecognizeateammatecoachsomeonethrough anoppertunityReviewRDCseperationsStandardizean OSLPracticeactivelistening to acustomer’spainWorkUBBMIdentify andreduce amotionwasteSet Up andPlacardDispatchContainersIdentify apain for aclerk and fixit with themFacilitatea kaizenAsk howsomeone’sday isgoingdo asafetygembawalkPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Reflect onyour day ,WWW,CDB, LLFacilitate ateachbackon atopic/project6S aworkspaceat a PostOfficeDistributePO BoxMailProcess aCustomerPurchasewith mPOSpracticeactivelistening to acustomerspainSay goodmorningto 5peopleWorkRFSParcelsFacilitate ateachbackon atopic/projectPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Utilize a newcontinuousimprovementtoolWorkPRSMailSay goodmorningto 5peopleidentify andreduce aninventorywasteRetrieve apackage fora customerwaiting in thelobbySet up Staticor DynamicRouteAssignmentsGo on aflowgembawalkCheck outPeakProcessingAnnexUpdatea SWIReviewSDUSmetricsduring ahuddleGo on aflowgembawalkSay thankyou to 5peoplePreparePARS/FPARSfor Dispatch5S aworkspacereviewSDUSmetricsduring ahuddleTeach asupervisora newreportLobbyAssistanceTeach aclerk anewskillsetHelp anoffice createa FIRMsheet6S yourownworkspaceUpdatea SWIObserveloading -Identify 5opportunitiesforimprovementEntera PAQImplementLMDStandardPlacards foran OfficeCoachsomeonethrough anopportunityBackdoormanagementin an officeComplete anOn StreetSamplingWork OrderCreateArcGIS Mapfor District(officelocations)Makesomeone’sjob easier,no matterhow smallFacilitate ateachbackon atopic/projectIdentify andreduce aoverproductionwasteTeach aclerk howto scanMTELsOptimizecollectionroute pickupsWalk aroute witha carrierSearchroute inDMSGo on aloadinggembawalkIdentify apain for aretail clerkand fix it withthemCompleteSamplingWorkOrderIdentify andembrace astrength andweakness6S aretaillobbyPEAKMetric:OfficeVariance -GEMBA vitalMakesomeonesJobEaiserImplement theDailyManagementsystem in a unitor with a teamCaseMail fora Route1st ClassHeroProfilesay thankyou to a5 peopleDistributeParcelsIdentify andreduce adefect wasteReplacesuppliesin a POSGivecarriersexpectationsfor the dayValue streamproject with aplant/logisiticsengineerAttend anoperationalhuddleParticipateinOperationSantaattend anoperationalhuddleask howsomeonesday isgoingGemba walk ata plantfollowingdispatches fromthe delivery unitDo asafetygembawalkSupervisefor a dayFirst classheroprofileIdentify andreduce adefect wasteEnter aMAQidentify andreduce anoverprocessingwasteMake aSafetyObservationIdentify andreduce atransportationwasteComplete aPO BoxSamplingWork Order

Peak Bingo Week 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deliver Express Mail
  2. Create a helpful visual
  3. Conduct a Plant Dock Audit monitoring arrival quaility
  4. PEAK Metric: AAU Productivity - GEMBA vital
  5. Recognize a teammate
  6. Enter Hazard Warning in RIMS
  7. Go on a loading Gemba Walk
  8. Deliver parcels for day
  9. Identify and reduce a overprocessing waste
  10. Facilitate a huddle with the retail clerks
  11. identify and reduce a motion waste
  12. Identify and reduce an inventory waste
  13. identify and reduce a transportation waste
  14. Create a simulation model based on gemba findings
  15. create a helpful visual
  16. Set Delivery Day Indicator on PASS or DSS
  17. recognize a teammate
  18. coach someone through an oppertunity
  19. Review RDC seperations
  20. Standardize an OSL
  21. Practice active listening to a customer’s pain
  22. Work UBBM
  23. Identify and reduce a motion waste
  24. Set Up and Placard Dispatch Containers
  25. Identify a pain for a clerk and fix it with them
  26. Facilitate a kaizen
  27. Ask how someone’s day is going
  28. do a safety gemba walk
  29. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  30. Reflect on your day , WWW, CDB, LL
  31. Facilitate a teachback on a topic/project
  32. 6S a workspace at a Post Office
  33. Distribute PO Box Mail
  34. Process a Customer Purchase with mPOS
  35. practice active listening to a customers pain
  36. Say good morning to 5 people
  37. Work RFS Parcels
  38. Facilitate a teachback on a topic/project
  39. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  40. Utilize a new continuous improvement tool
  41. Work PRS Mail
  42. Say good morning to 5 people
  43. identify and reduce an inventory waste
  44. Retrieve a package for a customer waiting in the lobby
  45. Set up Static or Dynamic Route Assignments
  46. Go on a flow gemba walk
  47. Check out Peak Processing Annex
  48. Update a SWI
  49. Review SDUS metrics during a huddle
  50. Go on a flow gemba walk
  51. Say thank you to 5 people
  52. Prepare PARS/FPARS for Dispatch
  53. 5S a workspace
  54. review SDUS metrics during a huddle
  55. Teach a supervisor a new report
  56. Lobby Assistance
  57. Teach a clerk a new skillset
  58. Help an office create a FIRM sheet
  59. 6S your own workspace
  60. Update a SWI
  61. Observe loading - Identify 5 opportunities for improvement
  62. Enter a PAQ
  63. Implement LMD Standard Placards for an Office
  64. Coach someone through an opportunity
  65. Backdoor management in an office
  66. Complete an On Street Sampling Work Order
  67. Create ArcGIS Map for District (office locations)
  68. Make someone’s job easier, no matter how small
  69. Facilitate a teachback on a topic/project
  70. Identify and reduce a overproduction waste
  71. Teach a clerk how to scan MTELs
  72. Optimize collection route pick ups
  73. Walk a route with a carrier
  74. Search route in DMS
  75. Go on a loading gemba walk
  76. Identify a pain for a retail clerk and fix it with them
  77. Complete Sampling Work Order
  78. Identify and embrace a strength and weakness
  79. 6S a retail lobby
  80. PEAK Metric: Office Variance - GEMBA vital
  81. Make someones Job Eaiser
  82. Implement the Daily Management system in a unit or with a team
  83. Case Mail for a Route
  84. 1st Class Hero Profile
  85. say thank you to a 5 people
  86. Distribute Parcels
  87. Identify and reduce a defect waste
  88. Replace supplies in a POS
  89. Give carriers expectations for the day
  90. Value stream project with a plant/logisitics engineer
  91. Attend an operational huddle
  92. Participate in Operation Santa
  93. attend an operational huddle
  94. ask how someones day is going
  95. Gemba walk at a plant following dispatches from the delivery unit
  96. Do a safety gemba walk
  97. Supervise for a day
  98. First class hero profile
  99. Identify and reduce a defect waste
  100. Enter a MAQ
  101. identify and reduce an overprocessing waste
  102. Make a Safety Observation
  103. Identify and reduce a transportation waste
  104. Complete a PO Box Sampling Work Order