(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Participated in CAC Connexions
Put stats back after a BSR
Coach a CCR outside the TL line
Replied to emails in the EC inbox
Create 5 dummy sessions in 1 day
Have < 5 incomplete items in your colour at the end of your shift
Completed 5 Global requests in 3 days
Completed CCR OT
Got an agent calling the wrong queue on the TL line
Completed an audit (including follow-up emails to agents if needed)
Completed an ID Pending
Took an escalation call
File away all completed items in your colour for the entire week.
Completed specialized tasks (such as OGC, ECHO, DQ, etc)
Acknowledged a colleague on the lifeworks app
Take 20 TL calls in 1 day
Completed 10 items in 1 day (and sorted into completed folder)