PEAKMetric: AAUProductivity -GEMBA vitaldo asafetygembawalkReplacesuppliesin a POSGemba walk ata plantfollowingdispatches fromthe delivery unitFreeSpacePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)say thankyou to a5 peopleIdentify apain for aretail clerkand fix it withthemUpdatea SWIWalk aroute witha carrierGivecarriersexpectationsfor the daySay goodmorningto 5peopleSet Up andPlacardDispatchContainersDistributeParcelsTeach aclerk howto scanMTELsFacilitate ahuddle withthe retailclerksWorkPRSMailWorkRFSParcelsMakesomeonesJobEaiserrecognizeateammateTeach aclerk anewskillsetSet DeliveryDayIndicator onPASS orDSSCompleteSamplingWorkOrderLobbyAssistancePreparePARS/FPARSfor DispatchReflect onyour day ,WWW,CDB, LLpracticeactivelistening to acustomerspainidentify andreduce amotionwasteGo on aflowgembawalkMake aSafetyObservationidentify andreduce atransportationwasteImplementLMDStandardPlacards foran OfficeTeach asupervisora newreportRetrieve apackage fora customerwaiting in thelobbyPEAKMetric:OfficeVariance -GEMBA vitalBackdoormanagementin an officecoachsomeonethrough anoppertunitycreate ahelpfulvisualIdentify andreduce adefect wastePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)DistributePO BoxMailEnterHazardWarningin RIMSSet up Staticor DynamicRouteAssignmentsFacilitate ateachbackon atopic/projectObserveloading -Identify 5opportunitiesforimprovementDeliverExpressMailReviewRDCseperationsCaseMail fora RouteSearchroute inDMSHelp anoffice createa FIRMsheetidentify andreduce aninventorywasteattend anoperationalhuddleComplete anOn StreetSamplingWork OrderConduct aPlant DockAuditmonitoringarrival quailityreviewSDUSmetricsduring ahuddleIdentify apain for aclerk and fixit with themComplete aPO BoxSamplingWork OrderFirst classheroprofileGo on aloadingGembaWalkidentify andreduce anoverprocessingwasteEnter aMAQ6S aworkspaceat a PostOfficeEntera PAQ6S aretaillobbyCheck outPeakProcessingAnnexask howsomeonesday isgoingWorkUBBMDeliverparcelsfor dayPEAKMetric: AAUProductivity -GEMBA vitaldo asafetygembawalkReplacesuppliesin a POSGemba walk ata plantfollowingdispatches fromthe delivery unitFreeSpacePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)say thankyou to a5 peopleIdentify apain for aretail clerkand fix it withthemUpdatea SWIWalk aroute witha carrierGivecarriersexpectationsfor the daySay goodmorningto 5peopleSet Up andPlacardDispatchContainersDistributeParcelsTeach aclerk howto scanMTELsFacilitate ahuddle withthe retailclerksWorkPRSMailWorkRFSParcelsMakesomeonesJobEaiserrecognizeateammateTeach aclerk anewskillsetSet DeliveryDayIndicator onPASS orDSSCompleteSamplingWorkOrderLobbyAssistancePreparePARS/FPARSfor DispatchReflect onyour day ,WWW,CDB, LLpracticeactivelistening to acustomerspainidentify andreduce amotionwasteGo on aflowgembawalkMake aSafetyObservationidentify andreduce atransportationwasteImplementLMDStandardPlacards foran OfficeTeach asupervisora newreportRetrieve apackage fora customerwaiting in thelobbyPEAKMetric:OfficeVariance -GEMBA vitalBackdoormanagementin an officecoachsomeonethrough anoppertunitycreate ahelpfulvisualIdentify andreduce adefect wastePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)DistributePO BoxMailEnterHazardWarningin RIMSSet up Staticor DynamicRouteAssignmentsFacilitate ateachbackon atopic/projectObserveloading -Identify 5opportunitiesforimprovementDeliverExpressMailReviewRDCseperationsCaseMail fora RouteSearchroute inDMSHelp anoffice createa FIRMsheetidentify andreduce aninventorywasteattend anoperationalhuddleComplete anOn StreetSamplingWork OrderConduct aPlant DockAuditmonitoringarrival quailityreviewSDUSmetricsduring ahuddleIdentify apain for aclerk and fixit with themComplete aPO BoxSamplingWork OrderFirst classheroprofileGo on aloadingGembaWalkidentify andreduce anoverprocessingwasteEnter aMAQ6S aworkspaceat a PostOfficeEntera PAQ6S aretaillobbyCheck outPeakProcessingAnnexask howsomeonesday isgoingWorkUBBMDeliverparcelsfor day

Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PEAK Metric: AAU Productivity - GEMBA vital
  2. do a safety gemba walk
  3. Replace supplies in a POS
  4. Gemba walk at a plant following dispatches from the delivery unit
  5. Free Space
  6. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  7. say thank you to a 5 people
  8. Identify a pain for a retail clerk and fix it with them
  9. Update a SWI
  10. Walk a route with a carrier
  11. Give carriers expectations for the day
  12. Say good morning to 5 people
  13. Set Up and Placard Dispatch Containers
  14. Distribute Parcels
  15. Teach a clerk how to scan MTELs
  16. Facilitate a huddle with the retail clerks
  17. Work PRS Mail
  18. Work RFS Parcels
  19. Make someones Job Eaiser
  20. recognize a teammate
  21. Teach a clerk a new skillset
  22. Set Delivery Day Indicator on PASS or DSS
  23. Complete Sampling Work Order
  24. Lobby Assistance
  25. Prepare PARS/FPARS for Dispatch
  26. Reflect on your day , WWW, CDB, LL
  27. practice active listening to a customers pain
  28. identify and reduce a motion waste
  29. Go on a flow gemba walk
  30. Make a Safety Observation
  31. identify and reduce a transportation waste
  32. Implement LMD Standard Placards for an Office
  33. Teach a supervisor a new report
  34. Retrieve a package for a customer waiting in the lobby
  35. PEAK Metric: Office Variance - GEMBA vital
  36. Backdoor management in an office
  37. coach someone through an oppertunity
  38. create a helpful visual
  39. Identify and reduce a defect waste
  40. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  41. Distribute PO Box Mail
  42. Enter Hazard Warning in RIMS
  43. Set up Static or Dynamic Route Assignments
  44. Facilitate a teachback on a topic/project
  45. Observe loading - Identify 5 opportunities for improvement
  46. Deliver Express Mail
  47. Review RDC seperations
  48. Case Mail for a Route
  49. Search route in DMS
  50. Help an office create a FIRM sheet
  51. identify and reduce an inventory waste
  52. attend an operational huddle
  53. Complete an On Street Sampling Work Order
  54. Conduct a Plant Dock Audit monitoring arrival quaility
  55. review SDUS metrics during a huddle
  56. Identify a pain for a clerk and fix it with them
  57. Complete a PO Box Sampling Work Order
  58. First class hero profile
  59. Go on a loading Gemba Walk
  60. identify and reduce an overprocessing waste
  61. Enter a MAQ
  62. 6S a workspace at a Post Office
  63. Enter a PAQ
  64. 6S a retail lobby
  65. Check out Peak Processing Annex
  66. ask how someones day is going
  67. Work UBBM
  68. Deliver parcels for day