Updatea SWIConduct aPlant DockAuditmonitoringarrival quailityWorkRFSParcelsTeach aclerk howto scanMTELssay thankyou to a5 peopleWorkUBBMPreparePARS/FPARSfor Dispatchdo asafetygembawalkComplete aPO BoxSamplingWork OrderMakesomeonesJobEaiserWalk aroute witha carrierFacilitate ahuddle withthe retailclerksreviewSDUSmetricsduring ahuddleRetrieve apackage fora customerwaiting in thelobbyObserveloading -Identify 5opportunitiesforimprovementDistributeParcelsIdentify apain for aretail clerkand fix it withthemidentify andreduce aninventorywasteSay goodmorningto 5peopleidentify andreduce anoverprocessingwasteTeach asupervisora newreportLobbyAssistanceSet Up andPlacardDispatchContainersEnter aMAQEntera PAQSet up Staticor DynamicRouteAssignmentsIdentify andreduce adefect wasteDistributePO BoxMailEnterHazardWarningin RIMSCompleteSamplingWorkOrderrecognizeateammateGo on aloadingGembaWalkPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Make aSafetyObservationSearchroute inDMSpracticeactivelistening to acustomerspainReviewRDCseperations6S aworkspaceat a PostOfficeGemba walk ata plantfollowingdispatches fromthe delivery unitComplete anOn StreetSamplingWork OrderPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Facilitate ateachbackon atopic/projectDeliverparcelsfor daySet DeliveryDayIndicator onPASS orDSSPEAKMetric: AAUProductivity -GEMBA vitalask howsomeonesday isgoingReflect onyour day ,WWW,CDB, LLHelp anoffice createa FIRMsheetFreeSpace6S aretaillobbyFirst classheroprofileGo on aflowgembawalkImplementLMDStandardPlacards foran OfficeGivecarriersexpectationsfor the dayCaseMail fora RouteWorkPRSMailidentify andreduce amotionwasteattend anoperationalhuddleBackdoormanagementin an officecoachsomeonethrough anoppertunityPEAKMetric:OfficeVariance -GEMBA vitalIdentify apain for aclerk and fixit with themCheck outPeakProcessingAnnexidentify andreduce atransportationwasteDeliverExpressMailcreate ahelpfulvisualReplacesuppliesin a POSTeach aclerk anewskillsetUpdatea SWIConduct aPlant DockAuditmonitoringarrival quailityWorkRFSParcelsTeach aclerk howto scanMTELssay thankyou to a5 peopleWorkUBBMPreparePARS/FPARSfor Dispatchdo asafetygembawalkComplete aPO BoxSamplingWork OrderMakesomeonesJobEaiserWalk aroute witha carrierFacilitate ahuddle withthe retailclerksreviewSDUSmetricsduring ahuddleRetrieve apackage fora customerwaiting in thelobbyObserveloading -Identify 5opportunitiesforimprovementDistributeParcelsIdentify apain for aretail clerkand fix it withthemidentify andreduce aninventorywasteSay goodmorningto 5peopleidentify andreduce anoverprocessingwasteTeach asupervisora newreportLobbyAssistanceSet Up andPlacardDispatchContainersEnter aMAQEntera PAQSet up Staticor DynamicRouteAssignmentsIdentify andreduce adefect wasteDistributePO BoxMailEnterHazardWarningin RIMSCompleteSamplingWorkOrderrecognizeateammateGo on aloadingGembaWalkPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Make aSafetyObservationSearchroute inDMSpracticeactivelistening to acustomerspainReviewRDCseperations6S aworkspaceat a PostOfficeGemba walk ata plantfollowingdispatches fromthe delivery unitComplete anOn StreetSamplingWork OrderPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Facilitate ateachbackon atopic/projectDeliverparcelsfor daySet DeliveryDayIndicator onPASS orDSSPEAKMetric: AAUProductivity -GEMBA vitalask howsomeonesday isgoingReflect onyour day ,WWW,CDB, LLHelp anoffice createa FIRMsheetFreeSpace6S aretaillobbyFirst classheroprofileGo on aflowgembawalkImplementLMDStandardPlacards foran OfficeGivecarriersexpectationsfor the dayCaseMail fora RouteWorkPRSMailidentify andreduce amotionwasteattend anoperationalhuddleBackdoormanagementin an officecoachsomeonethrough anoppertunityPEAKMetric:OfficeVariance -GEMBA vitalIdentify apain for aclerk and fixit with themCheck outPeakProcessingAnnexidentify andreduce atransportationwasteDeliverExpressMailcreate ahelpfulvisualReplacesuppliesin a POSTeach aclerk anewskillset

Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update a SWI
  2. Conduct a Plant Dock Audit monitoring arrival quaility
  3. Work RFS Parcels
  4. Teach a clerk how to scan MTELs
  5. say thank you to a 5 people
  6. Work UBBM
  7. Prepare PARS/FPARS for Dispatch
  8. do a safety gemba walk
  9. Complete a PO Box Sampling Work Order
  10. Make someones Job Eaiser
  11. Walk a route with a carrier
  12. Facilitate a huddle with the retail clerks
  13. review SDUS metrics during a huddle
  14. Retrieve a package for a customer waiting in the lobby
  15. Observe loading - Identify 5 opportunities for improvement
  16. Distribute Parcels
  17. Identify a pain for a retail clerk and fix it with them
  18. identify and reduce an inventory waste
  19. Say good morning to 5 people
  20. identify and reduce an overprocessing waste
  21. Teach a supervisor a new report
  22. Lobby Assistance
  23. Set Up and Placard Dispatch Containers
  24. Enter a MAQ
  25. Enter a PAQ
  26. Set up Static or Dynamic Route Assignments
  27. Identify and reduce a defect waste
  28. Distribute PO Box Mail
  29. Enter Hazard Warning in RIMS
  30. Complete Sampling Work Order
  31. recognize a teammate
  32. Go on a loading Gemba Walk
  33. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  34. Make a Safety Observation
  35. Search route in DMS
  36. practice active listening to a customers pain
  37. Review RDC seperations
  38. 6S a workspace at a Post Office
  39. Gemba walk at a plant following dispatches from the delivery unit
  40. Complete an On Street Sampling Work Order
  41. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  42. Facilitate a teachback on a topic/project
  43. Deliver parcels for day
  44. Set Delivery Day Indicator on PASS or DSS
  45. PEAK Metric: AAU Productivity - GEMBA vital
  46. ask how someones day is going
  47. Reflect on your day , WWW, CDB, LL
  48. Help an office create a FIRM sheet
  49. Free Space
  50. 6S a retail lobby
  51. First class hero profile
  52. Go on a flow gemba walk
  53. Implement LMD Standard Placards for an Office
  54. Give carriers expectations for the day
  55. Case Mail for a Route
  56. Work PRS Mail
  57. identify and reduce a motion waste
  58. attend an operational huddle
  59. Backdoor management in an office
  60. coach someone through an oppertunity
  61. PEAK Metric: Office Variance - GEMBA vital
  62. Identify a pain for a clerk and fix it with them
  63. Check out Peak Processing Annex
  64. identify and reduce a transportation waste
  65. Deliver Express Mail
  66. create a helpful visual
  67. Replace supplies in a POS
  68. Teach a clerk a new skillset