Teach aclerk howto scanMTELsRetrieve apackage fora customerwaiting in thelobbyTeach aclerk anewskillsetDeliverparcelsfor dayWalk aroute witha carrierLobbyAssistanceCaseMail fora RouteHelp anoffice createa FIRMsheet6S aretaillobbyidentify andreduce amotionwastecreate ahelpfulvisualMakesomeonesJobEaiserTeach asupervisora newreportConduct aPlant DockAuditmonitoringarrival quailityGivecarriersexpectationsfor the dayPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PEAKMetric:OfficeVariance -GEMBA vitalSet DeliveryDayIndicator onPASS orDSSEnter aMAQWorkUBBMComplete anOn StreetSamplingWork OrderFacilitate ateachbackon atopic/projectGo on aloadingGembaWalk6S aworkspaceat a PostOfficeWorkPRSMailBackdoormanagementin an officeFirst classheroprofileidentify andreduce anoverprocessingwasterecognizeateammatecoachsomeonethrough anoppertunityidentify andreduce atransportationwasteask howsomeonesday isgoingSay goodmorningto 5peopleidentify andreduce aninventorywasteComplete aPO BoxSamplingWork OrderPreparePARS/FPARSfor DispatchMake aSafetyObservationIdentify apain for aretail clerkand fix it withthemFreeSpacePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)do asafetygembawalkObserveloading -Identify 5opportunitiesforimprovementDistributeParcelsReflect onyour day ,WWW,CDB, LLEnterHazardWarningin RIMSDistributePO BoxMailFacilitate ahuddle withthe retailclerksSet up Staticor DynamicRouteAssignmentsSet Up andPlacardDispatchContainersGemba walk ata plantfollowingdispatches fromthe delivery unitUpdatea SWISearchroute inDMSEntera PAQGo on aflowgembawalksay thankyou to a5 peopleIdentify andreduce adefect wasteWorkRFSParcelsImplementLMDStandardPlacards foran Officeattend anoperationalhuddleCheck outPeakProcessingAnnexreviewSDUSmetricsduring ahuddleReplacesuppliesin a POSReviewRDCseperationsPEAKMetric: AAUProductivity -GEMBA vitalIdentify apain for aclerk and fixit with thempracticeactivelistening to acustomerspainCompleteSamplingWorkOrderDeliverExpressMailTeach aclerk howto scanMTELsRetrieve apackage fora customerwaiting in thelobbyTeach aclerk anewskillsetDeliverparcelsfor dayWalk aroute witha carrierLobbyAssistanceCaseMail fora RouteHelp anoffice createa FIRMsheet6S aretaillobbyidentify andreduce amotionwastecreate ahelpfulvisualMakesomeonesJobEaiserTeach asupervisora newreportConduct aPlant DockAuditmonitoringarrival quailityGivecarriersexpectationsfor the dayPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PEAKMetric:OfficeVariance -GEMBA vitalSet DeliveryDayIndicator onPASS orDSSEnter aMAQWorkUBBMComplete anOn StreetSamplingWork OrderFacilitate ateachbackon atopic/projectGo on aloadingGembaWalk6S aworkspaceat a PostOfficeWorkPRSMailBackdoormanagementin an officeFirst classheroprofileidentify andreduce anoverprocessingwasterecognizeateammatecoachsomeonethrough anoppertunityidentify andreduce atransportationwasteask howsomeonesday isgoingSay goodmorningto 5peopleidentify andreduce aninventorywasteComplete aPO BoxSamplingWork OrderPreparePARS/FPARSfor DispatchMake aSafetyObservationIdentify apain for aretail clerkand fix it withthemFreeSpacePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)do asafetygembawalkObserveloading -Identify 5opportunitiesforimprovementDistributeParcelsReflect onyour day ,WWW,CDB, LLEnterHazardWarningin RIMSDistributePO BoxMailFacilitate ahuddle withthe retailclerksSet up Staticor DynamicRouteAssignmentsSet Up andPlacardDispatchContainersGemba walk ata plantfollowingdispatches fromthe delivery unitUpdatea SWISearchroute inDMSEntera PAQGo on aflowgembawalksay thankyou to a5 peopleIdentify andreduce adefect wasteWorkRFSParcelsImplementLMDStandardPlacards foran Officeattend anoperationalhuddleCheck outPeakProcessingAnnexreviewSDUSmetricsduring ahuddleReplacesuppliesin a POSReviewRDCseperationsPEAKMetric: AAUProductivity -GEMBA vitalIdentify apain for aclerk and fixit with thempracticeactivelistening to acustomerspainCompleteSamplingWorkOrderDeliverExpressMail

Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Teach a clerk how to scan MTELs
  2. Retrieve a package for a customer waiting in the lobby
  3. Teach a clerk a new skillset
  4. Deliver parcels for day
  5. Walk a route with a carrier
  6. Lobby Assistance
  7. Case Mail for a Route
  8. Help an office create a FIRM sheet
  9. 6S a retail lobby
  10. identify and reduce a motion waste
  11. create a helpful visual
  12. Make someones Job Eaiser
  13. Teach a supervisor a new report
  14. Conduct a Plant Dock Audit monitoring arrival quaility
  15. Give carriers expectations for the day
  16. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  17. PEAK Metric: Office Variance - GEMBA vital
  18. Set Delivery Day Indicator on PASS or DSS
  19. Enter a MAQ
  20. Work UBBM
  21. Complete an On Street Sampling Work Order
  22. Facilitate a teachback on a topic/project
  23. Go on a loading Gemba Walk
  24. 6S a workspace at a Post Office
  25. Work PRS Mail
  26. Backdoor management in an office
  27. First class hero profile
  28. identify and reduce an overprocessing waste
  29. recognize a teammate
  30. coach someone through an oppertunity
  31. identify and reduce a transportation waste
  32. ask how someones day is going
  33. Say good morning to 5 people
  34. identify and reduce an inventory waste
  35. Complete a PO Box Sampling Work Order
  36. Prepare PARS/FPARS for Dispatch
  37. Make a Safety Observation
  38. Identify a pain for a retail clerk and fix it with them
  39. Free Space
  40. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  41. do a safety gemba walk
  42. Observe loading - Identify 5 opportunities for improvement
  43. Distribute Parcels
  44. Reflect on your day , WWW, CDB, LL
  45. Enter Hazard Warning in RIMS
  46. Distribute PO Box Mail
  47. Facilitate a huddle with the retail clerks
  48. Set up Static or Dynamic Route Assignments
  49. Set Up and Placard Dispatch Containers
  50. Gemba walk at a plant following dispatches from the delivery unit
  51. Update a SWI
  52. Search route in DMS
  53. Enter a PAQ
  54. Go on a flow gemba walk
  55. say thank you to a 5 people
  56. Identify and reduce a defect waste
  57. Work RFS Parcels
  58. Implement LMD Standard Placards for an Office
  59. attend an operational huddle
  60. Check out Peak Processing Annex
  61. review SDUS metrics during a huddle
  62. Replace supplies in a POS
  63. Review RDC seperations
  64. PEAK Metric: AAU Productivity - GEMBA vital
  65. Identify a pain for a clerk and fix it with them
  66. practice active listening to a customers pain
  67. Complete Sampling Work Order
  68. Deliver Express Mail