attend anoperationalhuddleBackdoormanagementin an officeIdentify apain for aretail clerkand fix it withthemSay goodmorningto 5peopleCaseMail fora RouteReflect onyour day ,WWW,CDB, LLSet Up andPlacardDispatchContainersDistributePO BoxMailcreate ahelpfulvisualReviewRDCseperationsTeach aclerk anewskillsetidentify andreduce amotionwasteFirst classheroprofileSet DeliveryDayIndicator onPASS orDSSUpdatea SWIIdentify andreduce adefect wastePEAKMetric:OfficeVariance -GEMBA vitalFreeSpacerecognizeateammateMakesomeonesJobEaiserHelp anoffice createa FIRMsheetCheck outPeakProcessingAnnexpracticeactivelistening to acustomerspainWalk aroute witha carrier6S aworkspaceat a PostOfficeWorkRFSParcelsCompleteSamplingWorkOrderGemba walk ata plantfollowingdispatches fromthe delivery unitComplete aPO BoxSamplingWork OrderGivecarriersexpectationsfor the dayImplementLMDStandardPlacards foran OfficeConduct aPlant DockAuditmonitoringarrival quailityFacilitate ahuddle withthe retailclerksMake aSafetyObservationIdentify apain for aclerk and fixit with themLobbyAssistanceObserveloading -Identify 5opportunitiesforimprovementPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Deliverparcelsfor dayEnterHazardWarningin RIMSSearchroute inDMSPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)reviewSDUSmetricsduring ahuddledo asafetygembawalkWorkPRSMailPEAKMetric: AAUProductivity -GEMBA vitalDeliverExpressMailTeach aclerk howto scanMTELscoachsomeonethrough anoppertunityRetrieve apackage fora customerwaiting in thelobbyFacilitate ateachbackon atopic/projectComplete anOn StreetSamplingWork Orderidentify andreduce anoverprocessingwasteask howsomeonesday isgoingidentify andreduce atransportationwasteDistributeParcelsEntera PAQ6S aretaillobbyidentify andreduce aninventorywasteWorkUBBMSet up Staticor DynamicRouteAssignmentssay thankyou to a5 peopleGo on aflowgembawalkPreparePARS/FPARSfor DispatchReplacesuppliesin a POSGo on aloadingGembaWalkEnter aMAQTeach asupervisora newreportattend anoperationalhuddleBackdoormanagementin an officeIdentify apain for aretail clerkand fix it withthemSay goodmorningto 5peopleCaseMail fora RouteReflect onyour day ,WWW,CDB, LLSet Up andPlacardDispatchContainersDistributePO BoxMailcreate ahelpfulvisualReviewRDCseperationsTeach aclerk anewskillsetidentify andreduce amotionwasteFirst classheroprofileSet DeliveryDayIndicator onPASS orDSSUpdatea SWIIdentify andreduce adefect wastePEAKMetric:OfficeVariance -GEMBA vitalFreeSpacerecognizeateammateMakesomeonesJobEaiserHelp anoffice createa FIRMsheetCheck outPeakProcessingAnnexpracticeactivelistening to acustomerspainWalk aroute witha carrier6S aworkspaceat a PostOfficeWorkRFSParcelsCompleteSamplingWorkOrderGemba walk ata plantfollowingdispatches fromthe delivery unitComplete aPO BoxSamplingWork OrderGivecarriersexpectationsfor the dayImplementLMDStandardPlacards foran OfficeConduct aPlant DockAuditmonitoringarrival quailityFacilitate ahuddle withthe retailclerksMake aSafetyObservationIdentify apain for aclerk and fixit with themLobbyAssistanceObserveloading -Identify 5opportunitiesforimprovementPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Deliverparcelsfor dayEnterHazardWarningin RIMSSearchroute inDMSPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)reviewSDUSmetricsduring ahuddledo asafetygembawalkWorkPRSMailPEAKMetric: AAUProductivity -GEMBA vitalDeliverExpressMailTeach aclerk howto scanMTELscoachsomeonethrough anoppertunityRetrieve apackage fora customerwaiting in thelobbyFacilitate ateachbackon atopic/projectComplete anOn StreetSamplingWork Orderidentify andreduce anoverprocessingwasteask howsomeonesday isgoingidentify andreduce atransportationwasteDistributeParcelsEntera PAQ6S aretaillobbyidentify andreduce aninventorywasteWorkUBBMSet up Staticor DynamicRouteAssignmentssay thankyou to a5 peopleGo on aflowgembawalkPreparePARS/FPARSfor DispatchReplacesuppliesin a POSGo on aloadingGembaWalkEnter aMAQTeach asupervisora newreport

Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. attend an operational huddle
  2. Backdoor management in an office
  3. Identify a pain for a retail clerk and fix it with them
  4. Say good morning to 5 people
  5. Case Mail for a Route
  6. Reflect on your day , WWW, CDB, LL
  7. Set Up and Placard Dispatch Containers
  8. Distribute PO Box Mail
  9. create a helpful visual
  10. Review RDC seperations
  11. Teach a clerk a new skillset
  12. identify and reduce a motion waste
  13. First class hero profile
  14. Set Delivery Day Indicator on PASS or DSS
  15. Update a SWI
  16. Identify and reduce a defect waste
  17. PEAK Metric: Office Variance - GEMBA vital
  18. Free Space
  19. recognize a teammate
  20. Make someones Job Eaiser
  21. Help an office create a FIRM sheet
  22. Check out Peak Processing Annex
  23. practice active listening to a customers pain
  24. Walk a route with a carrier
  25. 6S a workspace at a Post Office
  26. Work RFS Parcels
  27. Complete Sampling Work Order
  28. Gemba walk at a plant following dispatches from the delivery unit
  29. Complete a PO Box Sampling Work Order
  30. Give carriers expectations for the day
  31. Implement LMD Standard Placards for an Office
  32. Conduct a Plant Dock Audit monitoring arrival quaility
  33. Facilitate a huddle with the retail clerks
  34. Make a Safety Observation
  35. Identify a pain for a clerk and fix it with them
  36. Lobby Assistance
  37. Observe loading - Identify 5 opportunities for improvement
  38. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  39. Deliver parcels for day
  40. Enter Hazard Warning in RIMS
  41. Search route in DMS
  42. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  43. review SDUS metrics during a huddle
  44. do a safety gemba walk
  45. Work PRS Mail
  46. PEAK Metric: AAU Productivity - GEMBA vital
  47. Deliver Express Mail
  48. Teach a clerk how to scan MTELs
  49. coach someone through an oppertunity
  50. Retrieve a package for a customer waiting in the lobby
  51. Facilitate a teachback on a topic/project
  52. Complete an On Street Sampling Work Order
  53. identify and reduce an overprocessing waste
  54. ask how someones day is going
  55. identify and reduce a transportation waste
  56. Distribute Parcels
  57. Enter a PAQ
  58. 6S a retail lobby
  59. identify and reduce an inventory waste
  60. Work UBBM
  61. Set up Static or Dynamic Route Assignments
  62. say thank you to a 5 people
  63. Go on a flow gemba walk
  64. Prepare PARS/FPARS for Dispatch
  65. Replace supplies in a POS
  66. Go on a loading Gemba Walk
  67. Enter a MAQ
  68. Teach a supervisor a new report