coachsomeonethrough anoppertunitypracticeactivelistening to acustomerspainPEAKMetric: AAUProductivity -GEMBA vitalGemba walk ata plantfollowingdispatches fromthe delivery unitidentify andreduce amotionwasteEnterHazardWarningin RIMSPreparePARS/FPARSfor DispatchDeliverparcelsfor dayObserveloading -Identify 5opportunitiesforimprovementGivecarriersexpectationsfor the daySet up Staticor DynamicRouteAssignmentsSay goodmorningto 5peopleDeliverExpressMailSet Up andPlacardDispatchContainers6S aworkspaceat a PostOfficeMake aSafetyObservationWorkUBBMDistributePO BoxMailPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Go on aflowgembawalkIdentify andreduce adefect wasteIdentify apain for aclerk and fixit with themImplementLMDStandardPlacards foran OfficeIdentify apain for aretail clerkand fix it withthemReplacesuppliesin a POSComplete anOn StreetSamplingWork Ordercreate ahelpfulvisualBackdoormanagementin an officeUpdatea SWIEnter aMAQDistributeParcelsGo on aloadingGembaWalkTeach aclerk anewskillset6S aretaillobbyTeach asupervisora newreportattend anoperationalhuddlesay thankyou to a5 peopleidentify andreduce atransportationwasteWorkPRSMailFreeSpaceSet DeliveryDayIndicator onPASS orDSSidentify andreduce aninventorywasteWorkRFSParcelsTeach aclerk howto scanMTELsRetrieve apackage fora customerwaiting in thelobbyCheck outPeakProcessingAnnexCompleteSamplingWorkOrderComplete aPO BoxSamplingWork OrderMakesomeonesJobEaiserCaseMail fora Routedo asafetygembawalkreviewSDUSmetricsduring ahuddleEntera PAQPEAKMetric:OfficeVariance -GEMBA vitalFirst classheroprofileLobbyAssistancePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Searchroute inDMSFacilitate ahuddle withthe retailclerksask howsomeonesday isgoingConduct aPlant DockAuditmonitoringarrival quailityrecognizeateammateWalk aroute witha carrierReflect onyour day ,WWW,CDB, LLidentify andreduce anoverprocessingwasteReviewRDCseperationsHelp anoffice createa FIRMsheetFacilitate ateachbackon atopic/projectcoachsomeonethrough anoppertunitypracticeactivelistening to acustomerspainPEAKMetric: AAUProductivity -GEMBA vitalGemba walk ata plantfollowingdispatches fromthe delivery unitidentify andreduce amotionwasteEnterHazardWarningin RIMSPreparePARS/FPARSfor DispatchDeliverparcelsfor dayObserveloading -Identify 5opportunitiesforimprovementGivecarriersexpectationsfor the daySet up Staticor DynamicRouteAssignmentsSay goodmorningto 5peopleDeliverExpressMailSet Up andPlacardDispatchContainers6S aworkspaceat a PostOfficeMake aSafetyObservationWorkUBBMDistributePO BoxMailPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Go on aflowgembawalkIdentify andreduce adefect wasteIdentify apain for aclerk and fixit with themImplementLMDStandardPlacards foran OfficeIdentify apain for aretail clerkand fix it withthemReplacesuppliesin a POSComplete anOn StreetSamplingWork Ordercreate ahelpfulvisualBackdoormanagementin an officeUpdatea SWIEnter aMAQDistributeParcelsGo on aloadingGembaWalkTeach aclerk anewskillset6S aretaillobbyTeach asupervisora newreportattend anoperationalhuddlesay thankyou to a5 peopleidentify andreduce atransportationwasteWorkPRSMailFreeSpaceSet DeliveryDayIndicator onPASS orDSSidentify andreduce aninventorywasteWorkRFSParcelsTeach aclerk howto scanMTELsRetrieve apackage fora customerwaiting in thelobbyCheck outPeakProcessingAnnexCompleteSamplingWorkOrderComplete aPO BoxSamplingWork OrderMakesomeonesJobEaiserCaseMail fora Routedo asafetygembawalkreviewSDUSmetricsduring ahuddleEntera PAQPEAKMetric:OfficeVariance -GEMBA vitalFirst classheroprofileLobbyAssistancePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Searchroute inDMSFacilitate ahuddle withthe retailclerksask howsomeonesday isgoingConduct aPlant DockAuditmonitoringarrival quailityrecognizeateammateWalk aroute witha carrierReflect onyour day ,WWW,CDB, LLidentify andreduce anoverprocessingwasteReviewRDCseperationsHelp anoffice createa FIRMsheetFacilitate ateachbackon atopic/project

Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. coach someone through an oppertunity
  2. practice active listening to a customers pain
  3. PEAK Metric: AAU Productivity - GEMBA vital
  4. Gemba walk at a plant following dispatches from the delivery unit
  5. identify and reduce a motion waste
  6. Enter Hazard Warning in RIMS
  7. Prepare PARS/FPARS for Dispatch
  8. Deliver parcels for day
  9. Observe loading - Identify 5 opportunities for improvement
  10. Give carriers expectations for the day
  11. Set up Static or Dynamic Route Assignments
  12. Say good morning to 5 people
  13. Deliver Express Mail
  14. Set Up and Placard Dispatch Containers
  15. 6S a workspace at a Post Office
  16. Make a Safety Observation
  17. Work UBBM
  18. Distribute PO Box Mail
  19. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  20. Go on a flow gemba walk
  21. Identify and reduce a defect waste
  22. Identify a pain for a clerk and fix it with them
  23. Implement LMD Standard Placards for an Office
  24. Identify a pain for a retail clerk and fix it with them
  25. Replace supplies in a POS
  26. Complete an On Street Sampling Work Order
  27. create a helpful visual
  28. Backdoor management in an office
  29. Update a SWI
  30. Enter a MAQ
  31. Distribute Parcels
  32. Go on a loading Gemba Walk
  33. Teach a clerk a new skillset
  34. 6S a retail lobby
  35. Teach a supervisor a new report
  36. attend an operational huddle
  37. say thank you to a 5 people
  38. identify and reduce a transportation waste
  39. Work PRS Mail
  40. Free Space
  41. Set Delivery Day Indicator on PASS or DSS
  42. identify and reduce an inventory waste
  43. Work RFS Parcels
  44. Teach a clerk how to scan MTELs
  45. Retrieve a package for a customer waiting in the lobby
  46. Check out Peak Processing Annex
  47. Complete Sampling Work Order
  48. Complete a PO Box Sampling Work Order
  49. Make someones Job Eaiser
  50. Case Mail for a Route
  51. do a safety gemba walk
  52. review SDUS metrics during a huddle
  53. Enter a PAQ
  54. PEAK Metric: Office Variance - GEMBA vital
  55. First class hero profile
  56. Lobby Assistance
  57. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  58. Search route in DMS
  59. Facilitate a huddle with the retail clerks
  60. ask how someones day is going
  61. Conduct a Plant Dock Audit monitoring arrival quaility
  62. recognize a teammate
  63. Walk a route with a carrier
  64. Reflect on your day , WWW, CDB, LL
  65. identify and reduce an overprocessing waste
  66. Review RDC seperations
  67. Help an office create a FIRM sheet
  68. Facilitate a teachback on a topic/project