PEAKMetric:OfficeVariance -GEMBA vitalTeach aSupervisora NewReportEntera PAQCreate aHelpfulVisualSet DeliveryDayIndicator onPASS orDSSDeliverExpressMailIdentify andReduce aDefectWasteReviewRDCSeparationsComplete anOn StreetSamplingWork OrderPreparePARS/FPARSfor DispatchIdentify aPain for aRetail Clerkand Fix itwith ThemComplete aPO BoxSamplingWork OrderGo on aLoadingGembaWalkFacilitate aHuddle withthe RetailClerksReflect onyour day ,WWW,CDB, LLWorkRFSParcelsUpdatean SWIFacilitate aTeachbackon aTopic/ProjectPEAKMetric: AAUProductivity -GEMBA vitalWalk aRoutewith aCarrierMake aSafetyObservationDo aSafetyGembaWalkSay GoodMorningto 5PeopleWorkPRSMailImplementLMDStandardPlacards foran OfficeRetrieve aPackage fora CustomerWaiting inthe LobbyIdentify andReduce aMotionWasteTeach aClerk Howto ScanMTELsidentify andReduce anInventoryWasteConduct aPlant DockAuditMonitoringArrival QuailityBackdoorManagementin an OfficeMakeSomeone'sJob EaiserHelp anOfficeCreate aFIRM sheetPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)GiveCarriersExpectationsfor the DayCoachSomeoneThrough anOpportunitySet Up andPlacardDispatchContainersSay"ThankYou" to 5PeopleReplaceSuppliesin a POSidentify andReduce anOverprocessingWasteCompleteSamplingWorkOrderAttend anOperationalHuddleidentify andReduce aTransportationWasteWorkUBBMReviewSDUSMetricsDuring aHuddleIdentify aPain for aClerk andFix it withThemFreeSpaceUtilize a NewContinuousImprovementToolPracticeActiveListening toa Customer'sPainSet up Staticor DynamicRouteAssignments6S aRetailLobbyFirst-classHeroprofileGo on aFlowGembaWalkEnter aMAQCheck outPeakProcessingAnnexDistributeParcelsTeach aClerk aNewSkillsetDeliverParcelsfor DayCaseMail fora RoutePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)SearchRoutein DMSLobbyAssistanceRecognizeaTeammateEnterHazardWarningin RIMS6S aWorkspaceat a PostOfficeGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitAsk HowSomeone'sDay isGoingDistributePO BoxMailObserveLoading -Identify 5OpportunitiesforImprovementPEAKMetric:OfficeVariance -GEMBA vitalTeach aSupervisora NewReportEntera PAQCreate aHelpfulVisualSet DeliveryDayIndicator onPASS orDSSDeliverExpressMailIdentify andReduce aDefectWasteReviewRDCSeparationsComplete anOn StreetSamplingWork OrderPreparePARS/FPARSfor DispatchIdentify aPain for aRetail Clerkand Fix itwith ThemComplete aPO BoxSamplingWork OrderGo on aLoadingGembaWalkFacilitate aHuddle withthe RetailClerksReflect onyour day ,WWW,CDB, LLWorkRFSParcelsUpdatean SWIFacilitate aTeachbackon aTopic/ProjectPEAKMetric: AAUProductivity -GEMBA vitalWalk aRoutewith aCarrierMake aSafetyObservationDo aSafetyGembaWalkSay GoodMorningto 5PeopleWorkPRSMailImplementLMDStandardPlacards foran OfficeRetrieve aPackage fora CustomerWaiting inthe LobbyIdentify andReduce aMotionWasteTeach aClerk Howto ScanMTELsidentify andReduce anInventoryWasteConduct aPlant DockAuditMonitoringArrival QuailityBackdoorManagementin an OfficeMakeSomeone'sJob EaiserHelp anOfficeCreate aFIRM sheetPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)GiveCarriersExpectationsfor the DayCoachSomeoneThrough anOpportunitySet Up andPlacardDispatchContainersSay"ThankYou" to 5PeopleReplaceSuppliesin a POSidentify andReduce anOverprocessingWasteCompleteSamplingWorkOrderAttend anOperationalHuddleidentify andReduce aTransportationWasteWorkUBBMReviewSDUSMetricsDuring aHuddleIdentify aPain for aClerk andFix it withThemFreeSpaceUtilize a NewContinuousImprovementToolPracticeActiveListening toa Customer'sPainSet up Staticor DynamicRouteAssignments6S aRetailLobbyFirst-classHeroprofileGo on aFlowGembaWalkEnter aMAQCheck outPeakProcessingAnnexDistributeParcelsTeach aClerk aNewSkillsetDeliverParcelsfor DayCaseMail fora RoutePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)SearchRoutein DMSLobbyAssistanceRecognizeaTeammateEnterHazardWarningin RIMS6S aWorkspaceat a PostOfficeGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitAsk HowSomeone'sDay isGoingDistributePO BoxMailObserveLoading -Identify 5OpportunitiesforImprovement

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PEAK Metric: Office Variance - GEMBA vital
  2. Teach a Supervisor a New Report
  3. Enter a PAQ
  4. Create a Helpful Visual
  5. Set Delivery Day Indicator on PASS or DSS
  6. Deliver Express Mail
  7. Identify and Reduce a Defect Waste
  8. Review RDC Separations
  9. Complete an On Street Sampling Work Order
  10. Prepare PARS/FPARS for Dispatch
  11. Identify a Pain for a Retail Clerk and Fix it with Them
  12. Complete a PO Box Sampling Work Order
  13. Go on a Loading Gemba Walk
  14. Facilitate a Huddle with the Retail Clerks
  15. Reflect on your day , WWW, CDB, LL
  16. Work RFS Parcels
  17. Update an SWI
  18. Facilitate a Teachback on a Topic/Project
  19. PEAK Metric: AAU Productivity - GEMBA vital
  20. Walk a Route with a Carrier
  21. Make a Safety Observation
  22. Do a Safety Gemba Walk
  23. Say Good Morning to 5 People
  24. Work PRS Mail
  25. Implement LMD Standard Placards for an Office
  26. Retrieve a Package for a Customer Waiting in the Lobby
  27. Identify and Reduce a Motion Waste
  28. Teach a Clerk How to Scan MTELs
  29. identify and Reduce an Inventory Waste
  30. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  31. Backdoor Management in an Office
  32. Make Someone's Job Eaiser
  33. Help an Office Create a FIRM sheet
  34. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  35. Give Carriers Expectations for the Day
  36. Coach Someone Through an Opportunity
  37. Set Up and Placard Dispatch Containers
  38. Say "Thank You" to 5 People
  39. Replace Supplies in a POS
  40. identify and Reduce an Overprocessing Waste
  41. Complete Sampling Work Order
  42. Attend an Operational Huddle
  43. identify and Reduce a Transportation Waste
  44. Work UBBM
  45. Review SDUS Metrics During a Huddle
  46. Identify a Pain for a Clerk and Fix it with Them
  47. Free Space
  48. Utilize a New Continuous Improvement Tool
  49. Practice Active Listening to a Customer's Pain
  50. Set up Static or Dynamic Route Assignments
  51. 6S a Retail Lobby
  52. First-class Hero profile
  53. Go on a Flow Gemba Walk
  54. Enter a MAQ
  55. Check out Peak Processing Annex
  56. Distribute Parcels
  57. Teach a Clerk a New Skillset
  58. Deliver Parcels for Day
  59. Case Mail for a Route
  60. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  61. Search Route in DMS
  62. Lobby Assistance
  63. Recognize a Teammate
  64. Enter Hazard Warning in RIMS
  65. 6S a Workspace at a Post Office
  66. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  67. Ask How Someone's Day is Going
  68. Distribute PO Box Mail
  69. Observe Loading - Identify 5 Opportunities for Improvement