Gemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitIdentify andReduce aDefectWastePEAKMetric: AAUProductivity -GEMBA vitalidentify andReduce anOverprocessingWasteReviewRDCSeparationsWorkRFSParcelsidentify andReduce aTransportationWasteAsk HowSomeone'sDay isGoingSet DeliveryDayIndicator onPASS orDSS6S aWorkspaceat a PostOfficeCompleteSamplingWorkOrderRecognizeaTeammateMakeSomeone'sJob EaiserSet Up andPlacardDispatchContainersCheck outPeakProcessingAnnexGiveCarriersExpectationsfor the DayWorkUBBMTeach aClerk Howto ScanMTELsIdentify aPain for aClerk andFix it withThemPreparePARS/FPARSfor DispatchDeliverExpressMailPEAKMetric:OfficeVariance -GEMBA vitalEntera PAQAttend anOperationalHuddleLobbyAssistanceGo on aFlowGembaWalkMake aSafetyObservationBackdoorManagementin an OfficeSay"ThankYou" to 5PeopleEnterHazardWarningin RIMSReflect onyour day ,WWW,CDB, LLWorkPRSMailSay GoodMorningto 5PeopleFacilitate aHuddle withthe RetailClerksEnter aMAQCoachSomeoneThrough anOpportunityPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Create aHelpfulVisualIdentify aPain for aRetail Clerkand Fix itwith ThemUpdatean SWISearchRoutein DMSWalk aRoutewith aCarrierComplete anOn StreetSamplingWork OrderDo aSafetyGembaWalkObserveLoading -Identify 5OpportunitiesforImprovementImplementLMDStandardPlacards foran OfficeConduct aPlant DockAuditMonitoringArrival QuailityUtilize a NewContinuousImprovementToolidentify andReduce anInventoryWasteGo on aLoadingGembaWalkPracticeActiveListening toa Customer'sPainReplaceSuppliesin a POSIdentify andReduce aMotionWasteComplete aPO BoxSamplingWork OrderSet up Staticor DynamicRouteAssignmentsPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)DistributePO BoxMailHelp anOfficeCreate aFIRM sheetFirst-classHeroprofileDeliverParcelsfor DayCaseMail fora RouteFacilitate aTeachbackon aTopic/ProjectTeach aSupervisora NewReportTeach aClerk aNewSkillset6S aRetailLobbyFreeSpaceReviewSDUSMetricsDuring aHuddleRetrieve aPackage fora CustomerWaiting inthe LobbyDistributeParcelsGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitIdentify andReduce aDefectWastePEAKMetric: AAUProductivity -GEMBA vitalidentify andReduce anOverprocessingWasteReviewRDCSeparationsWorkRFSParcelsidentify andReduce aTransportationWasteAsk HowSomeone'sDay isGoingSet DeliveryDayIndicator onPASS orDSS6S aWorkspaceat a PostOfficeCompleteSamplingWorkOrderRecognizeaTeammateMakeSomeone'sJob EaiserSet Up andPlacardDispatchContainersCheck outPeakProcessingAnnexGiveCarriersExpectationsfor the DayWorkUBBMTeach aClerk Howto ScanMTELsIdentify aPain for aClerk andFix it withThemPreparePARS/FPARSfor DispatchDeliverExpressMailPEAKMetric:OfficeVariance -GEMBA vitalEntera PAQAttend anOperationalHuddleLobbyAssistanceGo on aFlowGembaWalkMake aSafetyObservationBackdoorManagementin an OfficeSay"ThankYou" to 5PeopleEnterHazardWarningin RIMSReflect onyour day ,WWW,CDB, LLWorkPRSMailSay GoodMorningto 5PeopleFacilitate aHuddle withthe RetailClerksEnter aMAQCoachSomeoneThrough anOpportunityPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Create aHelpfulVisualIdentify aPain for aRetail Clerkand Fix itwith ThemUpdatean SWISearchRoutein DMSWalk aRoutewith aCarrierComplete anOn StreetSamplingWork OrderDo aSafetyGembaWalkObserveLoading -Identify 5OpportunitiesforImprovementImplementLMDStandardPlacards foran OfficeConduct aPlant DockAuditMonitoringArrival QuailityUtilize a NewContinuousImprovementToolidentify andReduce anInventoryWasteGo on aLoadingGembaWalkPracticeActiveListening toa Customer'sPainReplaceSuppliesin a POSIdentify andReduce aMotionWasteComplete aPO BoxSamplingWork OrderSet up Staticor DynamicRouteAssignmentsPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)DistributePO BoxMailHelp anOfficeCreate aFIRM sheetFirst-classHeroprofileDeliverParcelsfor DayCaseMail fora RouteFacilitate aTeachbackon aTopic/ProjectTeach aSupervisora NewReportTeach aClerk aNewSkillset6S aRetailLobbyFreeSpaceReviewSDUSMetricsDuring aHuddleRetrieve aPackage fora CustomerWaiting inthe LobbyDistributeParcels

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  2. Identify and Reduce a Defect Waste
  3. PEAK Metric: AAU Productivity - GEMBA vital
  4. identify and Reduce an Overprocessing Waste
  5. Review RDC Separations
  6. Work RFS Parcels
  7. identify and Reduce a Transportation Waste
  8. Ask How Someone's Day is Going
  9. Set Delivery Day Indicator on PASS or DSS
  10. 6S a Workspace at a Post Office
  11. Complete Sampling Work Order
  12. Recognize a Teammate
  13. Make Someone's Job Eaiser
  14. Set Up and Placard Dispatch Containers
  15. Check out Peak Processing Annex
  16. Give Carriers Expectations for the Day
  17. Work UBBM
  18. Teach a Clerk How to Scan MTELs
  19. Identify a Pain for a Clerk and Fix it with Them
  20. Prepare PARS/FPARS for Dispatch
  21. Deliver Express Mail
  22. PEAK Metric: Office Variance - GEMBA vital
  23. Enter a PAQ
  24. Attend an Operational Huddle
  25. Lobby Assistance
  26. Go on a Flow Gemba Walk
  27. Make a Safety Observation
  28. Backdoor Management in an Office
  29. Say "Thank You" to 5 People
  30. Enter Hazard Warning in RIMS
  31. Reflect on your day , WWW, CDB, LL
  32. Work PRS Mail
  33. Say Good Morning to 5 People
  34. Facilitate a Huddle with the Retail Clerks
  35. Enter a MAQ
  36. Coach Someone Through an Opportunity
  37. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  38. Create a Helpful Visual
  39. Identify a Pain for a Retail Clerk and Fix it with Them
  40. Update an SWI
  41. Search Route in DMS
  42. Walk a Route with a Carrier
  43. Complete an On Street Sampling Work Order
  44. Do a Safety Gemba Walk
  45. Observe Loading - Identify 5 Opportunities for Improvement
  46. Implement LMD Standard Placards for an Office
  47. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  48. Utilize a New Continuous Improvement Tool
  49. identify and Reduce an Inventory Waste
  50. Go on a Loading Gemba Walk
  51. Practice Active Listening to a Customer's Pain
  52. Replace Supplies in a POS
  53. Identify and Reduce a Motion Waste
  54. Complete a PO Box Sampling Work Order
  55. Set up Static or Dynamic Route Assignments
  56. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  57. Distribute PO Box Mail
  58. Help an Office Create a FIRM sheet
  59. First-class Hero profile
  60. Deliver Parcels for Day
  61. Case Mail for a Route
  62. Facilitate a Teachback on a Topic/Project
  63. Teach a Supervisor a New Report
  64. Teach a Clerk a New Skillset
  65. 6S a Retail Lobby
  66. Free Space
  67. Review SDUS Metrics During a Huddle
  68. Retrieve a Package for a Customer Waiting in the Lobby
  69. Distribute Parcels