identify andReduce anInventoryWasteSay"ThankYou" to 5PeopleComplete aPO BoxSamplingWork OrderTeach aClerk aNewSkillsetIdentify andReduce aDefectWasteWalk aRoutewith aCarrierWorkUBBMFacilitate aTeachbackon aTopic/ProjectFreeSpaceDeliverExpressMailImplementLMDStandardPlacards foran OfficeRetrieve aPackage fora CustomerWaiting inthe LobbyEntera PAQPreparePARS/FPARSfor DispatchGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitPracticeActiveListening toa Customer'sPainDo aSafetyGembaWalkComplete anOn StreetSamplingWork OrderCheck outPeakProcessingAnnex6S aRetailLobbyCaseMail fora RouteReviewRDCSeparationsReviewSDUSMetricsDuring aHuddleSearchRoutein DMSCreate aHelpfulVisualIdentify aPain for aRetail Clerkand Fix itwith ThemUtilize a NewContinuousImprovementToolTeach aSupervisora NewReportHelp anOfficeCreate aFIRM sheetBackdoorManagementin an Office6S aWorkspaceat a PostOfficeReflect onyour day ,WWW,CDB, LLConduct aPlant DockAuditMonitoringArrival QuailityGo on aFlowGembaWalkPEAKMetric: AAUProductivity -GEMBA vitalTeach aClerk Howto ScanMTELsidentify andReduce anOverprocessingWasteWorkPRSMailGo on aLoadingGembaWalkDistributeParcelsMake aSafetyObservationIdentify andReduce aMotionWasteSet DeliveryDayIndicator onPASS orDSSPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)CompleteSamplingWorkOrderDistributePO BoxMailMakeSomeone'sJob EaiserGiveCarriersExpectationsfor the DayEnterHazardWarningin RIMSReplaceSuppliesin a POSFirst-classHeroprofileIdentify aPain for aClerk andFix it withThemUpdatean SWISet Up andPlacardDispatchContainersSay GoodMorningto 5PeopleRecognizeaTeammateSet up Staticor DynamicRouteAssignmentsLobbyAssistanceDeliverParcelsfor DayAttend anOperationalHuddlePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)CoachSomeoneThrough anOpportunityPEAKMetric:OfficeVariance -GEMBA vitalObserveLoading -Identify 5OpportunitiesforImprovementFacilitate aHuddle withthe RetailClerksEnter aMAQAsk HowSomeone'sDay isGoingidentify andReduce aTransportationWasteWorkRFSParcelsidentify andReduce anInventoryWasteSay"ThankYou" to 5PeopleComplete aPO BoxSamplingWork OrderTeach aClerk aNewSkillsetIdentify andReduce aDefectWasteWalk aRoutewith aCarrierWorkUBBMFacilitate aTeachbackon aTopic/ProjectFreeSpaceDeliverExpressMailImplementLMDStandardPlacards foran OfficeRetrieve aPackage fora CustomerWaiting inthe LobbyEntera PAQPreparePARS/FPARSfor DispatchGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitPracticeActiveListening toa Customer'sPainDo aSafetyGembaWalkComplete anOn StreetSamplingWork OrderCheck outPeakProcessingAnnex6S aRetailLobbyCaseMail fora RouteReviewRDCSeparationsReviewSDUSMetricsDuring aHuddleSearchRoutein DMSCreate aHelpfulVisualIdentify aPain for aRetail Clerkand Fix itwith ThemUtilize a NewContinuousImprovementToolTeach aSupervisora NewReportHelp anOfficeCreate aFIRM sheetBackdoorManagementin an Office6S aWorkspaceat a PostOfficeReflect onyour day ,WWW,CDB, LLConduct aPlant DockAuditMonitoringArrival QuailityGo on aFlowGembaWalkPEAKMetric: AAUProductivity -GEMBA vitalTeach aClerk Howto ScanMTELsidentify andReduce anOverprocessingWasteWorkPRSMailGo on aLoadingGembaWalkDistributeParcelsMake aSafetyObservationIdentify andReduce aMotionWasteSet DeliveryDayIndicator onPASS orDSSPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)CompleteSamplingWorkOrderDistributePO BoxMailMakeSomeone'sJob EaiserGiveCarriersExpectationsfor the DayEnterHazardWarningin RIMSReplaceSuppliesin a POSFirst-classHeroprofileIdentify aPain for aClerk andFix it withThemUpdatean SWISet Up andPlacardDispatchContainersSay GoodMorningto 5PeopleRecognizeaTeammateSet up Staticor DynamicRouteAssignmentsLobbyAssistanceDeliverParcelsfor DayAttend anOperationalHuddlePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)CoachSomeoneThrough anOpportunityPEAKMetric:OfficeVariance -GEMBA vitalObserveLoading -Identify 5OpportunitiesforImprovementFacilitate aHuddle withthe RetailClerksEnter aMAQAsk HowSomeone'sDay isGoingidentify andReduce aTransportationWasteWorkRFSParcels

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. identify and Reduce an Inventory Waste
  2. Say "Thank You" to 5 People
  3. Complete a PO Box Sampling Work Order
  4. Teach a Clerk a New Skillset
  5. Identify and Reduce a Defect Waste
  6. Walk a Route with a Carrier
  7. Work UBBM
  8. Facilitate a Teachback on a Topic/Project
  9. Free Space
  10. Deliver Express Mail
  11. Implement LMD Standard Placards for an Office
  12. Retrieve a Package for a Customer Waiting in the Lobby
  13. Enter a PAQ
  14. Prepare PARS/FPARS for Dispatch
  15. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  16. Practice Active Listening to a Customer's Pain
  17. Do a Safety Gemba Walk
  18. Complete an On Street Sampling Work Order
  19. Check out Peak Processing Annex
  20. 6S a Retail Lobby
  21. Case Mail for a Route
  22. Review RDC Separations
  23. Review SDUS Metrics During a Huddle
  24. Search Route in DMS
  25. Create a Helpful Visual
  26. Identify a Pain for a Retail Clerk and Fix it with Them
  27. Utilize a New Continuous Improvement Tool
  28. Teach a Supervisor a New Report
  29. Help an Office Create a FIRM sheet
  30. Backdoor Management in an Office
  31. 6S a Workspace at a Post Office
  32. Reflect on your day , WWW, CDB, LL
  33. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  34. Go on a Flow Gemba Walk
  35. PEAK Metric: AAU Productivity - GEMBA vital
  36. Teach a Clerk How to Scan MTELs
  37. identify and Reduce an Overprocessing Waste
  38. Work PRS Mail
  39. Go on a Loading Gemba Walk
  40. Distribute Parcels
  41. Make a Safety Observation
  42. Identify and Reduce a Motion Waste
  43. Set Delivery Day Indicator on PASS or DSS
  44. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  45. Complete Sampling Work Order
  46. Distribute PO Box Mail
  47. Make Someone's Job Eaiser
  48. Give Carriers Expectations for the Day
  49. Enter Hazard Warning in RIMS
  50. Replace Supplies in a POS
  51. First-class Hero profile
  52. Identify a Pain for a Clerk and Fix it with Them
  53. Update an SWI
  54. Set Up and Placard Dispatch Containers
  55. Say Good Morning to 5 People
  56. Recognize a Teammate
  57. Set up Static or Dynamic Route Assignments
  58. Lobby Assistance
  59. Deliver Parcels for Day
  60. Attend an Operational Huddle
  61. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  62. Coach Someone Through an Opportunity
  63. PEAK Metric: Office Variance - GEMBA vital
  64. Observe Loading - Identify 5 Opportunities for Improvement
  65. Facilitate a Huddle with the Retail Clerks
  66. Enter a MAQ
  67. Ask How Someone's Day is Going
  68. identify and Reduce a Transportation Waste
  69. Work RFS Parcels