DeliverParcelsfor DayCompleteSamplingWorkOrderGo on aLoadingGembaWalkAsk HowSomeone'sDay isGoingLobbyAssistanceEntera PAQPracticeActiveListening toa Customer'sPain6S aWorkspaceat a PostOfficeConduct aPlant DockAuditMonitoringArrival QuailityIdentify aPain for aRetail Clerkand Fix itwith ThemGiveCarriersExpectationsfor the DayReplaceSuppliesin a POSidentify andReduce anInventoryWasteCreate aHelpfulVisualUtilize a NewContinuousImprovementToolSay"ThankYou" to 5PeopleUpdatean SWIidentify andReduce aTransportationWasteFacilitate aTeachbackon aTopic/ProjectFacilitate aHuddle withthe RetailClerksIdentify andReduce aMotionWasteCheck outPeakProcessingAnnexGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitWorkUBBMWalk aRoutewith aCarrierWorkRFSParcelsFirst-classHeroprofileComplete anOn StreetSamplingWork OrderSearchRoutein DMSReviewRDCSeparationsReviewSDUSMetricsDuring aHuddleRecognizeaTeammatePreparePARS/FPARSfor DispatchTeach aClerk Howto ScanMTELsMake aSafetyObservationCoachSomeoneThrough anOpportunityReflect onyour day ,WWW,CDB, LLMakeSomeone'sJob EaiserDistributeParcelsCaseMail fora RoutePEAKMetric:OfficeVariance -GEMBA vitalPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)DistributePO BoxMailDeliverExpressMailSet Up andPlacardDispatchContainersGo on aFlowGembaWalkHelp anOfficeCreate aFIRM sheetIdentify andReduce aDefectWasteEnterHazardWarningin RIMSRetrieve aPackage fora CustomerWaiting inthe LobbyEnter aMAQSet DeliveryDayIndicator onPASS orDSSPEAKMetric: AAUProductivity -GEMBA vitalComplete aPO BoxSamplingWork Orderidentify andReduce anOverprocessingWaste6S aRetailLobbyDo aSafetyGembaWalkSay GoodMorningto 5PeopleAttend anOperationalHuddleTeach aClerk aNewSkillsetObserveLoading -Identify 5OpportunitiesforImprovementSet up Staticor DynamicRouteAssignmentsTeach aSupervisora NewReportPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)WorkPRSMailBackdoorManagementin an OfficeImplementLMDStandardPlacards foran OfficeIdentify aPain for aClerk andFix it withThemFreeSpaceDeliverParcelsfor DayCompleteSamplingWorkOrderGo on aLoadingGembaWalkAsk HowSomeone'sDay isGoingLobbyAssistanceEntera PAQPracticeActiveListening toa Customer'sPain6S aWorkspaceat a PostOfficeConduct aPlant DockAuditMonitoringArrival QuailityIdentify aPain for aRetail Clerkand Fix itwith ThemGiveCarriersExpectationsfor the DayReplaceSuppliesin a POSidentify andReduce anInventoryWasteCreate aHelpfulVisualUtilize a NewContinuousImprovementToolSay"ThankYou" to 5PeopleUpdatean SWIidentify andReduce aTransportationWasteFacilitate aTeachbackon aTopic/ProjectFacilitate aHuddle withthe RetailClerksIdentify andReduce aMotionWasteCheck outPeakProcessingAnnexGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitWorkUBBMWalk aRoutewith aCarrierWorkRFSParcelsFirst-classHeroprofileComplete anOn StreetSamplingWork OrderSearchRoutein DMSReviewRDCSeparationsReviewSDUSMetricsDuring aHuddleRecognizeaTeammatePreparePARS/FPARSfor DispatchTeach aClerk Howto ScanMTELsMake aSafetyObservationCoachSomeoneThrough anOpportunityReflect onyour day ,WWW,CDB, LLMakeSomeone'sJob EaiserDistributeParcelsCaseMail fora RoutePEAKMetric:OfficeVariance -GEMBA vitalPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)DistributePO BoxMailDeliverExpressMailSet Up andPlacardDispatchContainersGo on aFlowGembaWalkHelp anOfficeCreate aFIRM sheetIdentify andReduce aDefectWasteEnterHazardWarningin RIMSRetrieve aPackage fora CustomerWaiting inthe LobbyEnter aMAQSet DeliveryDayIndicator onPASS orDSSPEAKMetric: AAUProductivity -GEMBA vitalComplete aPO BoxSamplingWork Orderidentify andReduce anOverprocessingWaste6S aRetailLobbyDo aSafetyGembaWalkSay GoodMorningto 5PeopleAttend anOperationalHuddleTeach aClerk aNewSkillsetObserveLoading -Identify 5OpportunitiesforImprovementSet up Staticor DynamicRouteAssignmentsTeach aSupervisora NewReportPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)WorkPRSMailBackdoorManagementin an OfficeImplementLMDStandardPlacards foran OfficeIdentify aPain for aClerk andFix it withThemFreeSpace

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deliver Parcels for Day
  2. Complete Sampling Work Order
  3. Go on a Loading Gemba Walk
  4. Ask How Someone's Day is Going
  5. Lobby Assistance
  6. Enter a PAQ
  7. Practice Active Listening to a Customer's Pain
  8. 6S a Workspace at a Post Office
  9. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  10. Identify a Pain for a Retail Clerk and Fix it with Them
  11. Give Carriers Expectations for the Day
  12. Replace Supplies in a POS
  13. identify and Reduce an Inventory Waste
  14. Create a Helpful Visual
  15. Utilize a New Continuous Improvement Tool
  16. Say "Thank You" to 5 People
  17. Update an SWI
  18. identify and Reduce a Transportation Waste
  19. Facilitate a Teachback on a Topic/Project
  20. Facilitate a Huddle with the Retail Clerks
  21. Identify and Reduce a Motion Waste
  22. Check out Peak Processing Annex
  23. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  24. Work UBBM
  25. Walk a Route with a Carrier
  26. Work RFS Parcels
  27. First-class Hero profile
  28. Complete an On Street Sampling Work Order
  29. Search Route in DMS
  30. Review RDC Separations
  31. Review SDUS Metrics During a Huddle
  32. Recognize a Teammate
  33. Prepare PARS/FPARS for Dispatch
  34. Teach a Clerk How to Scan MTELs
  35. Make a Safety Observation
  36. Coach Someone Through an Opportunity
  37. Reflect on your day , WWW, CDB, LL
  38. Make Someone's Job Eaiser
  39. Distribute Parcels
  40. Case Mail for a Route
  41. PEAK Metric: Office Variance - GEMBA vital
  42. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  43. Distribute PO Box Mail
  44. Deliver Express Mail
  45. Set Up and Placard Dispatch Containers
  46. Go on a Flow Gemba Walk
  47. Help an Office Create a FIRM sheet
  48. Identify and Reduce a Defect Waste
  49. Enter Hazard Warning in RIMS
  50. Retrieve a Package for a Customer Waiting in the Lobby
  51. Enter a MAQ
  52. Set Delivery Day Indicator on PASS or DSS
  53. PEAK Metric: AAU Productivity - GEMBA vital
  54. Complete a PO Box Sampling Work Order
  55. identify and Reduce an Overprocessing Waste
  56. 6S a Retail Lobby
  57. Do a Safety Gemba Walk
  58. Say Good Morning to 5 People
  59. Attend an Operational Huddle
  60. Teach a Clerk a New Skillset
  61. Observe Loading - Identify 5 Opportunities for Improvement
  62. Set up Static or Dynamic Route Assignments
  63. Teach a Supervisor a New Report
  64. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  65. Work PRS Mail
  66. Backdoor Management in an Office
  67. Implement LMD Standard Placards for an Office
  68. Identify a Pain for a Clerk and Fix it with Them
  69. Free Space