GiveCarriersExpectationsfor the DayFreeSpacePreparePARS/FPARSfor DispatchAsk HowSomeone'sDay isGoingObserveLoading -Identify 5OpportunitiesforImprovementCreate aHelpfulVisual6S aWorkspaceat a PostOfficeGo on aFlowGembaWalkBackdoorManagementin an OfficeDistributeParcelsTeach aClerk Howto ScanMTELsSet DeliveryDayIndicator onPASS orDSSDeliverParcelsfor DayEnterHazardWarningin RIMSEnter aMAQSay"ThankYou" to 5PeopleDistributePO BoxMailFacilitate aHuddle withthe RetailClerksWalk aRoutewith aCarrierSay GoodMorningto 5PeopleIdentify aPain for aRetail Clerkand Fix itwith ThemSet up Staticor DynamicRouteAssignmentsComplete aPO BoxSamplingWork OrderMake aSafetyObservationDo aSafetyGembaWalkFirst-classHeroprofilePEAKMetric:OfficeVariance -GEMBA vitalMakeSomeone'sJob EaiserIdentify andReduce aMotionWasteTeach aClerk aNewSkillsetPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PEAKMetric: AAUProductivity -GEMBA vitalCaseMail fora RoutePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)ImplementLMDStandardPlacards foran OfficeRetrieve aPackage fora CustomerWaiting inthe LobbyReviewRDCSeparationsEntera PAQReviewSDUSMetricsDuring aHuddleCompleteSamplingWorkOrderUpdatean SWIReplaceSuppliesin a POSGo on aLoadingGembaWalkWorkRFSParcelsidentify andReduce anInventoryWasteConduct aPlant DockAuditMonitoringArrival QuailityTeach aSupervisora NewReportPracticeActiveListening toa Customer'sPainAttend anOperationalHuddleReflect onyour day ,WWW,CDB, LLSet Up andPlacardDispatchContainersidentify andReduce anOverprocessingWasteSearchRoutein DMSHelp anOfficeCreate aFIRM sheetComplete anOn StreetSamplingWork OrderIdentify andReduce aDefectWaste6S aRetailLobbyDeliverExpressMailRecognizeaTeammateGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitCheck outPeakProcessingAnnexLobbyAssistanceidentify andReduce aTransportationWasteUtilize a NewContinuousImprovementToolIdentify aPain for aClerk andFix it withThemWorkPRSMailCoachSomeoneThrough anOpportunityFacilitate aTeachbackon aTopic/ProjectWorkUBBMGiveCarriersExpectationsfor the DayFreeSpacePreparePARS/FPARSfor DispatchAsk HowSomeone'sDay isGoingObserveLoading -Identify 5OpportunitiesforImprovementCreate aHelpfulVisual6S aWorkspaceat a PostOfficeGo on aFlowGembaWalkBackdoorManagementin an OfficeDistributeParcelsTeach aClerk Howto ScanMTELsSet DeliveryDayIndicator onPASS orDSSDeliverParcelsfor DayEnterHazardWarningin RIMSEnter aMAQSay"ThankYou" to 5PeopleDistributePO BoxMailFacilitate aHuddle withthe RetailClerksWalk aRoutewith aCarrierSay GoodMorningto 5PeopleIdentify aPain for aRetail Clerkand Fix itwith ThemSet up Staticor DynamicRouteAssignmentsComplete aPO BoxSamplingWork OrderMake aSafetyObservationDo aSafetyGembaWalkFirst-classHeroprofilePEAKMetric:OfficeVariance -GEMBA vitalMakeSomeone'sJob EaiserIdentify andReduce aMotionWasteTeach aClerk aNewSkillsetPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PEAKMetric: AAUProductivity -GEMBA vitalCaseMail fora RoutePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)ImplementLMDStandardPlacards foran OfficeRetrieve aPackage fora CustomerWaiting inthe LobbyReviewRDCSeparationsEntera PAQReviewSDUSMetricsDuring aHuddleCompleteSamplingWorkOrderUpdatean SWIReplaceSuppliesin a POSGo on aLoadingGembaWalkWorkRFSParcelsidentify andReduce anInventoryWasteConduct aPlant DockAuditMonitoringArrival QuailityTeach aSupervisora NewReportPracticeActiveListening toa Customer'sPainAttend anOperationalHuddleReflect onyour day ,WWW,CDB, LLSet Up andPlacardDispatchContainersidentify andReduce anOverprocessingWasteSearchRoutein DMSHelp anOfficeCreate aFIRM sheetComplete anOn StreetSamplingWork OrderIdentify andReduce aDefectWaste6S aRetailLobbyDeliverExpressMailRecognizeaTeammateGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitCheck outPeakProcessingAnnexLobbyAssistanceidentify andReduce aTransportationWasteUtilize a NewContinuousImprovementToolIdentify aPain for aClerk andFix it withThemWorkPRSMailCoachSomeoneThrough anOpportunityFacilitate aTeachbackon aTopic/ProjectWorkUBBM

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give Carriers Expectations for the Day
  2. Free Space
  3. Prepare PARS/FPARS for Dispatch
  4. Ask How Someone's Day is Going
  5. Observe Loading - Identify 5 Opportunities for Improvement
  6. Create a Helpful Visual
  7. 6S a Workspace at a Post Office
  8. Go on a Flow Gemba Walk
  9. Backdoor Management in an Office
  10. Distribute Parcels
  11. Teach a Clerk How to Scan MTELs
  12. Set Delivery Day Indicator on PASS or DSS
  13. Deliver Parcels for Day
  14. Enter Hazard Warning in RIMS
  15. Enter a MAQ
  16. Say "Thank You" to 5 People
  17. Distribute PO Box Mail
  18. Facilitate a Huddle with the Retail Clerks
  19. Walk a Route with a Carrier
  20. Say Good Morning to 5 People
  21. Identify a Pain for a Retail Clerk and Fix it with Them
  22. Set up Static or Dynamic Route Assignments
  23. Complete a PO Box Sampling Work Order
  24. Make a Safety Observation
  25. Do a Safety Gemba Walk
  26. First-class Hero profile
  27. PEAK Metric: Office Variance - GEMBA vital
  28. Make Someone's Job Eaiser
  29. Identify and Reduce a Motion Waste
  30. Teach a Clerk a New Skillset
  31. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  32. PEAK Metric: AAU Productivity - GEMBA vital
  33. Case Mail for a Route
  34. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  35. Implement LMD Standard Placards for an Office
  36. Retrieve a Package for a Customer Waiting in the Lobby
  37. Review RDC Separations
  38. Enter a PAQ
  39. Review SDUS Metrics During a Huddle
  40. Complete Sampling Work Order
  41. Update an SWI
  42. Replace Supplies in a POS
  43. Go on a Loading Gemba Walk
  44. Work RFS Parcels
  45. identify and Reduce an Inventory Waste
  46. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  47. Teach a Supervisor a New Report
  48. Practice Active Listening to a Customer's Pain
  49. Attend an Operational Huddle
  50. Reflect on your day , WWW, CDB, LL
  51. Set Up and Placard Dispatch Containers
  52. identify and Reduce an Overprocessing Waste
  53. Search Route in DMS
  54. Help an Office Create a FIRM sheet
  55. Complete an On Street Sampling Work Order
  56. Identify and Reduce a Defect Waste
  57. 6S a Retail Lobby
  58. Deliver Express Mail
  59. Recognize a Teammate
  60. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  61. Check out Peak Processing Annex
  62. Lobby Assistance
  63. identify and Reduce a Transportation Waste
  64. Utilize a New Continuous Improvement Tool
  65. Identify a Pain for a Clerk and Fix it with Them
  66. Work PRS Mail
  67. Coach Someone Through an Opportunity
  68. Facilitate a Teachback on a Topic/Project
  69. Work UBBM