Set Up andPlacardDispatchContainersPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Attend anOperationalHuddleDistributeParcelsidentify andReduce anInventoryWasteReviewSDUSMetricsDuring aHuddleIdentify andReduce aDefectWasteGo on aFlowGembaWalkCaseMail fora RouteComplete anOn StreetSamplingWork OrderIdentify aPain for aClerk andFix it withThemSay GoodMorningto 5PeopleMake aSafetyObservationEntera PAQReplaceSuppliesin a POSGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitRetrieve aPackage fora CustomerWaiting inthe LobbySet up Staticor DynamicRouteAssignmentsCheck outPeakProcessingAnnexPreparePARS/FPARSfor DispatchTeach aSupervisora NewReportPEAKMetric: AAUProductivity -GEMBA vitalFacilitate aHuddle withthe RetailClerksComplete aPO BoxSamplingWork OrderWorkRFSParcelsidentify andReduce anOverprocessingWasteUtilize a NewContinuousImprovementToolImplementLMDStandardPlacards foran OfficeDeliverExpressMailWalk aRoutewith aCarrierEnter aMAQIdentify andReduce aMotionWasteDistributePO BoxMailTeach aClerk aNewSkillsetReviewRDCSeparationsDo aSafetyGembaWalkLobbyAssistanceReflect onyour day ,WWW,CDB, LL6S aRetailLobbyGo on aLoadingGembaWalkIdentify aPain for aRetail Clerkand Fix itwith ThemFirst-classHeroprofilePEAKMetric:OfficeVariance -GEMBA vitalSet DeliveryDayIndicator onPASS orDSSTeach aClerk Howto ScanMTELs6S aWorkspaceat a PostOfficeCompleteSamplingWorkOrderSearchRoutein DMSEnterHazardWarningin RIMSPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Facilitate aTeachbackon aTopic/ProjectCreate aHelpfulVisualWorkPRSMailMakeSomeone'sJob EaiserAsk HowSomeone'sDay isGoingUpdatean SWIidentify andReduce aTransportationWasteObserveLoading -Identify 5OpportunitiesforImprovementSay"ThankYou" to 5PeopleConduct aPlant DockAuditMonitoringArrival QuailityPracticeActiveListening toa Customer'sPainBackdoorManagementin an OfficeCoachSomeoneThrough anOpportunityDeliverParcelsfor DayRecognizeaTeammateHelp anOfficeCreate aFIRM sheetGiveCarriersExpectationsfor the DayFreeSpaceWorkUBBMSet Up andPlacardDispatchContainersPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Attend anOperationalHuddleDistributeParcelsidentify andReduce anInventoryWasteReviewSDUSMetricsDuring aHuddleIdentify andReduce aDefectWasteGo on aFlowGembaWalkCaseMail fora RouteComplete anOn StreetSamplingWork OrderIdentify aPain for aClerk andFix it withThemSay GoodMorningto 5PeopleMake aSafetyObservationEntera PAQReplaceSuppliesin a POSGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitRetrieve aPackage fora CustomerWaiting inthe LobbySet up Staticor DynamicRouteAssignmentsCheck outPeakProcessingAnnexPreparePARS/FPARSfor DispatchTeach aSupervisora NewReportPEAKMetric: AAUProductivity -GEMBA vitalFacilitate aHuddle withthe RetailClerksComplete aPO BoxSamplingWork OrderWorkRFSParcelsidentify andReduce anOverprocessingWasteUtilize a NewContinuousImprovementToolImplementLMDStandardPlacards foran OfficeDeliverExpressMailWalk aRoutewith aCarrierEnter aMAQIdentify andReduce aMotionWasteDistributePO BoxMailTeach aClerk aNewSkillsetReviewRDCSeparationsDo aSafetyGembaWalkLobbyAssistanceReflect onyour day ,WWW,CDB, LL6S aRetailLobbyGo on aLoadingGembaWalkIdentify aPain for aRetail Clerkand Fix itwith ThemFirst-classHeroprofilePEAKMetric:OfficeVariance -GEMBA vitalSet DeliveryDayIndicator onPASS orDSSTeach aClerk Howto ScanMTELs6S aWorkspaceat a PostOfficeCompleteSamplingWorkOrderSearchRoutein DMSEnterHazardWarningin RIMSPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Facilitate aTeachbackon aTopic/ProjectCreate aHelpfulVisualWorkPRSMailMakeSomeone'sJob EaiserAsk HowSomeone'sDay isGoingUpdatean SWIidentify andReduce aTransportationWasteObserveLoading -Identify 5OpportunitiesforImprovementSay"ThankYou" to 5PeopleConduct aPlant DockAuditMonitoringArrival QuailityPracticeActiveListening toa Customer'sPainBackdoorManagementin an OfficeCoachSomeoneThrough anOpportunityDeliverParcelsfor DayRecognizeaTeammateHelp anOfficeCreate aFIRM sheetGiveCarriersExpectationsfor the DayFreeSpaceWorkUBBM

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set Up and Placard Dispatch Containers
  2. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  3. Attend an Operational Huddle
  4. Distribute Parcels
  5. identify and Reduce an Inventory Waste
  6. Review SDUS Metrics During a Huddle
  7. Identify and Reduce a Defect Waste
  8. Go on a Flow Gemba Walk
  9. Case Mail for a Route
  10. Complete an On Street Sampling Work Order
  11. Identify a Pain for a Clerk and Fix it with Them
  12. Say Good Morning to 5 People
  13. Make a Safety Observation
  14. Enter a PAQ
  15. Replace Supplies in a POS
  16. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  17. Retrieve a Package for a Customer Waiting in the Lobby
  18. Set up Static or Dynamic Route Assignments
  19. Check out Peak Processing Annex
  20. Prepare PARS/FPARS for Dispatch
  21. Teach a Supervisor a New Report
  22. PEAK Metric: AAU Productivity - GEMBA vital
  23. Facilitate a Huddle with the Retail Clerks
  24. Complete a PO Box Sampling Work Order
  25. Work RFS Parcels
  26. identify and Reduce an Overprocessing Waste
  27. Utilize a New Continuous Improvement Tool
  28. Implement LMD Standard Placards for an Office
  29. Deliver Express Mail
  30. Walk a Route with a Carrier
  31. Enter a MAQ
  32. Identify and Reduce a Motion Waste
  33. Distribute PO Box Mail
  34. Teach a Clerk a New Skillset
  35. Review RDC Separations
  36. Do a Safety Gemba Walk
  37. Lobby Assistance
  38. Reflect on your day , WWW, CDB, LL
  39. 6S a Retail Lobby
  40. Go on a Loading Gemba Walk
  41. Identify a Pain for a Retail Clerk and Fix it with Them
  42. First-class Hero profile
  43. PEAK Metric: Office Variance - GEMBA vital
  44. Set Delivery Day Indicator on PASS or DSS
  45. Teach a Clerk How to Scan MTELs
  46. 6S a Workspace at a Post Office
  47. Complete Sampling Work Order
  48. Search Route in DMS
  49. Enter Hazard Warning in RIMS
  50. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  51. Facilitate a Teachback on a Topic/Project
  52. Create a Helpful Visual
  53. Work PRS Mail
  54. Make Someone's Job Eaiser
  55. Ask How Someone's Day is Going
  56. Update an SWI
  57. identify and Reduce a Transportation Waste
  58. Observe Loading - Identify 5 Opportunities for Improvement
  59. Say "Thank You" to 5 People
  60. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  61. Practice Active Listening to a Customer's Pain
  62. Backdoor Management in an Office
  63. Coach Someone Through an Opportunity
  64. Deliver Parcels for Day
  65. Recognize a Teammate
  66. Help an Office Create a FIRM sheet
  67. Give Carriers Expectations for the Day
  68. Free Space
  69. Work UBBM