Identify aPain for aClerk andFix it withThemObserveLoading -Identify 5OpportunitiesforImprovementGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitSay GoodMorningto 5PeopleImplementLMDStandardPlacards foran OfficeRecognizeaTeammateReviewSDUSMetricsDuring aHuddleComplete aPO BoxSamplingWork OrderSay"ThankYou" to 5PeopleGiveCarriersExpectationsfor the DayFacilitate aHuddle withthe RetailClerksEntera PAQPreparePARS/FPARSfor DispatchGo on aLoadingGembaWalkidentify andReduce anOverprocessingWastePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)CoachSomeoneThrough anOpportunityReviewRDCSeparationsFirst-classHeroprofileBackdoorManagementin an OfficePEAKMetric: AAUProductivity -GEMBA vitalConduct aPlant DockAuditMonitoringArrival QuailityEnterHazardWarningin RIMS6S aWorkspaceat a PostOfficeSet up Staticor DynamicRouteAssignmentsPEAKMetric:OfficeVariance -GEMBA vitalSearchRoutein DMSIdentify andReduce aDefectWasteUpdatean SWIFreeSpaceFacilitate aTeachbackon aTopic/Projectidentify andReduce anInventoryWasteDeliverExpressMailMakeSomeone'sJob EaiserWorkUBBMTeach aSupervisora NewReportRetrieve aPackage fora CustomerWaiting inthe LobbyWorkRFSParcelsGo on aFlowGembaWalkSet Up andPlacardDispatchContainersTeach aClerk aNewSkillsetWorkPRSMailReflect onyour day ,WWW,CDB, LLDistributePO BoxMailSet DeliveryDayIndicator onPASS orDSS6S aRetailLobbyCaseMail fora RouteIdentify andReduce aMotionWasteWalk aRoutewith aCarrierHelp anOfficeCreate aFIRM sheetPracticeActiveListening toa Customer'sPainMake aSafetyObservationReplaceSuppliesin a POSDistributeParcelsEnter aMAQIdentify aPain for aRetail Clerkand Fix itwith ThemTeach aClerk Howto ScanMTELsPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Check outPeakProcessingAnnexAttend anOperationalHuddleDo aSafetyGembaWalkidentify andReduce aTransportationWasteDeliverParcelsfor DayComplete anOn StreetSamplingWork OrderUtilize a NewContinuousImprovementToolCompleteSamplingWorkOrderLobbyAssistanceCreate aHelpfulVisualAsk HowSomeone'sDay isGoingIdentify aPain for aClerk andFix it withThemObserveLoading -Identify 5OpportunitiesforImprovementGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitSay GoodMorningto 5PeopleImplementLMDStandardPlacards foran OfficeRecognizeaTeammateReviewSDUSMetricsDuring aHuddleComplete aPO BoxSamplingWork OrderSay"ThankYou" to 5PeopleGiveCarriersExpectationsfor the DayFacilitate aHuddle withthe RetailClerksEntera PAQPreparePARS/FPARSfor DispatchGo on aLoadingGembaWalkidentify andReduce anOverprocessingWastePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)CoachSomeoneThrough anOpportunityReviewRDCSeparationsFirst-classHeroprofileBackdoorManagementin an OfficePEAKMetric: AAUProductivity -GEMBA vitalConduct aPlant DockAuditMonitoringArrival QuailityEnterHazardWarningin RIMS6S aWorkspaceat a PostOfficeSet up Staticor DynamicRouteAssignmentsPEAKMetric:OfficeVariance -GEMBA vitalSearchRoutein DMSIdentify andReduce aDefectWasteUpdatean SWIFreeSpaceFacilitate aTeachbackon aTopic/Projectidentify andReduce anInventoryWasteDeliverExpressMailMakeSomeone'sJob EaiserWorkUBBMTeach aSupervisora NewReportRetrieve aPackage fora CustomerWaiting inthe LobbyWorkRFSParcelsGo on aFlowGembaWalkSet Up andPlacardDispatchContainersTeach aClerk aNewSkillsetWorkPRSMailReflect onyour day ,WWW,CDB, LLDistributePO BoxMailSet DeliveryDayIndicator onPASS orDSS6S aRetailLobbyCaseMail fora RouteIdentify andReduce aMotionWasteWalk aRoutewith aCarrierHelp anOfficeCreate aFIRM sheetPracticeActiveListening toa Customer'sPainMake aSafetyObservationReplaceSuppliesin a POSDistributeParcelsEnter aMAQIdentify aPain for aRetail Clerkand Fix itwith ThemTeach aClerk Howto ScanMTELsPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Check outPeakProcessingAnnexAttend anOperationalHuddleDo aSafetyGembaWalkidentify andReduce aTransportationWasteDeliverParcelsfor DayComplete anOn StreetSamplingWork OrderUtilize a NewContinuousImprovementToolCompleteSamplingWorkOrderLobbyAssistanceCreate aHelpfulVisualAsk HowSomeone'sDay isGoing

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Identify a Pain for a Clerk and Fix it with Them
  2. Observe Loading - Identify 5 Opportunities for Improvement
  3. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  4. Say Good Morning to 5 People
  5. Implement LMD Standard Placards for an Office
  6. Recognize a Teammate
  7. Review SDUS Metrics During a Huddle
  8. Complete a PO Box Sampling Work Order
  9. Say "Thank You" to 5 People
  10. Give Carriers Expectations for the Day
  11. Facilitate a Huddle with the Retail Clerks
  12. Enter a PAQ
  13. Prepare PARS/FPARS for Dispatch
  14. Go on a Loading Gemba Walk
  15. identify and Reduce an Overprocessing Waste
  16. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  17. Coach Someone Through an Opportunity
  18. Review RDC Separations
  19. First-class Hero profile
  20. Backdoor Management in an Office
  21. PEAK Metric: AAU Productivity - GEMBA vital
  22. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  23. Enter Hazard Warning in RIMS
  24. 6S a Workspace at a Post Office
  25. Set up Static or Dynamic Route Assignments
  26. PEAK Metric: Office Variance - GEMBA vital
  27. Search Route in DMS
  28. Identify and Reduce a Defect Waste
  29. Update an SWI
  30. Free Space
  31. Facilitate a Teachback on a Topic/Project
  32. identify and Reduce an Inventory Waste
  33. Deliver Express Mail
  34. Make Someone's Job Eaiser
  35. Work UBBM
  36. Teach a Supervisor a New Report
  37. Retrieve a Package for a Customer Waiting in the Lobby
  38. Work RFS Parcels
  39. Go on a Flow Gemba Walk
  40. Set Up and Placard Dispatch Containers
  41. Teach a Clerk a New Skillset
  42. Work PRS Mail
  43. Reflect on your day , WWW, CDB, LL
  44. Distribute PO Box Mail
  45. Set Delivery Day Indicator on PASS or DSS
  46. 6S a Retail Lobby
  47. Case Mail for a Route
  48. Identify and Reduce a Motion Waste
  49. Walk a Route with a Carrier
  50. Help an Office Create a FIRM sheet
  51. Practice Active Listening to a Customer's Pain
  52. Make a Safety Observation
  53. Replace Supplies in a POS
  54. Distribute Parcels
  55. Enter a MAQ
  56. Identify a Pain for a Retail Clerk and Fix it with Them
  57. Teach a Clerk How to Scan MTELs
  58. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  59. Check out Peak Processing Annex
  60. Attend an Operational Huddle
  61. Do a Safety Gemba Walk
  62. identify and Reduce a Transportation Waste
  63. Deliver Parcels for Day
  64. Complete an On Street Sampling Work Order
  65. Utilize a New Continuous Improvement Tool
  66. Complete Sampling Work Order
  67. Lobby Assistance
  68. Create a Helpful Visual
  69. Ask How Someone's Day is Going