MakeSomeone'sJob EaiserSet up Staticor DynamicRouteAssignmentsSay"ThankYou" to 5PeopleGo on aLoadingGembaWalkMake aSafetyObservationWorkRFSParcelsCheck outPeakProcessingAnnexLobbyAssistanceUtilize a NewContinuousImprovementToolFacilitate aTeachbackon aTopic/ProjectAsk HowSomeone'sDay isGoingSay GoodMorningto 5PeopleDistributePO BoxMailCoachSomeoneThrough anOpportunityHelp anOfficeCreate aFIRM sheetSearchRoutein DMSCreate aHelpfulVisualComplete anOn StreetSamplingWork OrderRetrieve aPackage fora CustomerWaiting inthe LobbyReviewRDCSeparationsGiveCarriersExpectationsfor the DayEntera PAQTeach aClerk aNewSkillsetReplaceSuppliesin a POSPreparePARS/FPARSfor Dispatchidentify andReduce anOverprocessingWasteDo aSafetyGembaWalkReflect onyour day ,WWW,CDB, LLObserveLoading -Identify 5OpportunitiesforImprovementWorkUBBMIdentify andReduce aDefectWasteComplete aPO BoxSamplingWork OrderDeliverParcelsfor DayPEAKMetric: AAUProductivity -GEMBA vitalFreeSpaceSet Up andPlacardDispatchContainersCaseMail fora RouteGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitSet DeliveryDayIndicator onPASS orDSSAttend anOperationalHuddleIdentify andReduce aMotionWasteDistributeParcelsConduct aPlant DockAuditMonitoringArrival QuailityUpdatean SWIDeliverExpressMailWorkPRSMailEnterHazardWarningin RIMSIdentify aPain for aClerk andFix it withThemidentify andReduce aTransportationWasteIdentify aPain for aRetail Clerkand Fix itwith ThemRecognizeaTeammateWalk aRoutewith aCarrierCompleteSamplingWorkOrderPEAKMetric:OfficeVariance -GEMBA vitalEnter aMAQTeach aClerk Howto ScanMTELsidentify andReduce anInventoryWasteFirst-classHeroprofilePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)6S aRetailLobbyGo on aFlowGembaWalkBackdoorManagementin an OfficePracticeActiveListening toa Customer'sPainImplementLMDStandardPlacards foran OfficeTeach aSupervisora NewReportReviewSDUSMetricsDuring aHuddlePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Facilitate aHuddle withthe RetailClerks6S aWorkspaceat a PostOfficeMakeSomeone'sJob EaiserSet up Staticor DynamicRouteAssignmentsSay"ThankYou" to 5PeopleGo on aLoadingGembaWalkMake aSafetyObservationWorkRFSParcelsCheck outPeakProcessingAnnexLobbyAssistanceUtilize a NewContinuousImprovementToolFacilitate aTeachbackon aTopic/ProjectAsk HowSomeone'sDay isGoingSay GoodMorningto 5PeopleDistributePO BoxMailCoachSomeoneThrough anOpportunityHelp anOfficeCreate aFIRM sheetSearchRoutein DMSCreate aHelpfulVisualComplete anOn StreetSamplingWork OrderRetrieve aPackage fora CustomerWaiting inthe LobbyReviewRDCSeparationsGiveCarriersExpectationsfor the DayEntera PAQTeach aClerk aNewSkillsetReplaceSuppliesin a POSPreparePARS/FPARSfor Dispatchidentify andReduce anOverprocessingWasteDo aSafetyGembaWalkReflect onyour day ,WWW,CDB, LLObserveLoading -Identify 5OpportunitiesforImprovementWorkUBBMIdentify andReduce aDefectWasteComplete aPO BoxSamplingWork OrderDeliverParcelsfor DayPEAKMetric: AAUProductivity -GEMBA vitalFreeSpaceSet Up andPlacardDispatchContainersCaseMail fora RouteGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitSet DeliveryDayIndicator onPASS orDSSAttend anOperationalHuddleIdentify andReduce aMotionWasteDistributeParcelsConduct aPlant DockAuditMonitoringArrival QuailityUpdatean SWIDeliverExpressMailWorkPRSMailEnterHazardWarningin RIMSIdentify aPain for aClerk andFix it withThemidentify andReduce aTransportationWasteIdentify aPain for aRetail Clerkand Fix itwith ThemRecognizeaTeammateWalk aRoutewith aCarrierCompleteSamplingWorkOrderPEAKMetric:OfficeVariance -GEMBA vitalEnter aMAQTeach aClerk Howto ScanMTELsidentify andReduce anInventoryWasteFirst-classHeroprofilePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)6S aRetailLobbyGo on aFlowGembaWalkBackdoorManagementin an OfficePracticeActiveListening toa Customer'sPainImplementLMDStandardPlacards foran OfficeTeach aSupervisora NewReportReviewSDUSMetricsDuring aHuddlePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Facilitate aHuddle withthe RetailClerks6S aWorkspaceat a PostOffice

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make Someone's Job Eaiser
  2. Set up Static or Dynamic Route Assignments
  3. Say "Thank You" to 5 People
  4. Go on a Loading Gemba Walk
  5. Make a Safety Observation
  6. Work RFS Parcels
  7. Check out Peak Processing Annex
  8. Lobby Assistance
  9. Utilize a New Continuous Improvement Tool
  10. Facilitate a Teachback on a Topic/Project
  11. Ask How Someone's Day is Going
  12. Say Good Morning to 5 People
  13. Distribute PO Box Mail
  14. Coach Someone Through an Opportunity
  15. Help an Office Create a FIRM sheet
  16. Search Route in DMS
  17. Create a Helpful Visual
  18. Complete an On Street Sampling Work Order
  19. Retrieve a Package for a Customer Waiting in the Lobby
  20. Review RDC Separations
  21. Give Carriers Expectations for the Day
  22. Enter a PAQ
  23. Teach a Clerk a New Skillset
  24. Replace Supplies in a POS
  25. Prepare PARS/FPARS for Dispatch
  26. identify and Reduce an Overprocessing Waste
  27. Do a Safety Gemba Walk
  28. Reflect on your day , WWW, CDB, LL
  29. Observe Loading - Identify 5 Opportunities for Improvement
  30. Work UBBM
  31. Identify and Reduce a Defect Waste
  32. Complete a PO Box Sampling Work Order
  33. Deliver Parcels for Day
  34. PEAK Metric: AAU Productivity - GEMBA vital
  35. Free Space
  36. Set Up and Placard Dispatch Containers
  37. Case Mail for a Route
  38. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  39. Set Delivery Day Indicator on PASS or DSS
  40. Attend an Operational Huddle
  41. Identify and Reduce a Motion Waste
  42. Distribute Parcels
  43. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  44. Update an SWI
  45. Deliver Express Mail
  46. Work PRS Mail
  47. Enter Hazard Warning in RIMS
  48. Identify a Pain for a Clerk and Fix it with Them
  49. identify and Reduce a Transportation Waste
  50. Identify a Pain for a Retail Clerk and Fix it with Them
  51. Recognize a Teammate
  52. Walk a Route with a Carrier
  53. Complete Sampling Work Order
  54. PEAK Metric: Office Variance - GEMBA vital
  55. Enter a MAQ
  56. Teach a Clerk How to Scan MTELs
  57. identify and Reduce an Inventory Waste
  58. First-class Hero profile
  59. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  60. 6S a Retail Lobby
  61. Go on a Flow Gemba Walk
  62. Backdoor Management in an Office
  63. Practice Active Listening to a Customer's Pain
  64. Implement LMD Standard Placards for an Office
  65. Teach a Supervisor a New Report
  66. Review SDUS Metrics During a Huddle
  67. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  68. Facilitate a Huddle with the Retail Clerks
  69. 6S a Workspace at a Post Office