First-classHeroprofilePEAKMetric: AAUProductivity -GEMBA vitalDistributeParcelsCheck outPeakProcessingAnnexPracticeActiveListening toa Customer'sPainSay"ThankYou" to 5PeopleComplete anOn StreetSamplingWork OrderReflect onyour day ,WWW,CDB, LLFreeSpaceObserveLoading -Identify 5OpportunitiesforImprovementBackdoorManagementin an Office6S aWorkspaceat a PostOfficeTeach aSupervisora NewReportFacilitate aHuddle withthe RetailClerksLobbyAssistanceGiveCarriersExpectationsfor the DayCaseMail fora RouteMakeSomeone'sJob EaiserAttend anOperationalHuddlePEAKMetric:OfficeVariance -GEMBA vitalWorkUBBMDeliverParcelsfor DayEnterHazardWarningin RIMSGo on aLoadingGembaWalkAsk HowSomeone'sDay isGoingIdentify aPain for aRetail Clerkand Fix itwith ThemUpdatean SWIReviewSDUSMetricsDuring aHuddleReviewRDCSeparationsIdentify andReduce aMotionWasteImplementLMDStandardPlacards foran OfficeCompleteSamplingWorkOrderSay GoodMorningto 5PeopleIdentify aPain for aClerk andFix it withThemIdentify andReduce aTransportationWasteGo on aFlowGembaWalkSet up Staticor DynamicRouteAssignmentsTeach aClerk Howto ScanMTELsSearchRoutein DMSUtilize a NewContinuousImprovementToolPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PreparePARS/FPARSfor DispatchCreate aHelpfulVisualFacilitate aTeachbackon aTopic/Projectidentify andReduce anOverprocessingWasteIdentify andReduce anInventoryWasteDo aSafetyGembaWalkPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)RecognizeaTeammateMake aSafetyObservationReplaceSuppliesin a POS6S aRetailLobbyIdentify andReduce aDefectWasteConduct aPlant DockAuditMonitoringArrival QuailityTeach aClerk aNewSkillsetWorkRFSParcelsEnter aMAQRetrieve aPackage fora CustomerWaiting inthe LobbyComplete aPO BoxSamplingWork OrderCoachSomeoneThrough anOpportunityWorkPRSMailDistributePO BoxMailWalk aRoutewith aCarrierHelp anOfficeCreate aFIRM sheetSet DeliveryDayIndicator onPASS orDSSGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitDeliverExpressMailEntera PAQSet Up andPlacardDispatchContainersFirst-classHeroprofilePEAKMetric: AAUProductivity -GEMBA vitalDistributeParcelsCheck outPeakProcessingAnnexPracticeActiveListening toa Customer'sPainSay"ThankYou" to 5PeopleComplete anOn StreetSamplingWork OrderReflect onyour day ,WWW,CDB, LLFreeSpaceObserveLoading -Identify 5OpportunitiesforImprovementBackdoorManagementin an Office6S aWorkspaceat a PostOfficeTeach aSupervisora NewReportFacilitate aHuddle withthe RetailClerksLobbyAssistanceGiveCarriersExpectationsfor the DayCaseMail fora RouteMakeSomeone'sJob EaiserAttend anOperationalHuddlePEAKMetric:OfficeVariance -GEMBA vitalWorkUBBMDeliverParcelsfor DayEnterHazardWarningin RIMSGo on aLoadingGembaWalkAsk HowSomeone'sDay isGoingIdentify aPain for aRetail Clerkand Fix itwith ThemUpdatean SWIReviewSDUSMetricsDuring aHuddleReviewRDCSeparationsIdentify andReduce aMotionWasteImplementLMDStandardPlacards foran OfficeCompleteSamplingWorkOrderSay GoodMorningto 5PeopleIdentify aPain for aClerk andFix it withThemIdentify andReduce aTransportationWasteGo on aFlowGembaWalkSet up Staticor DynamicRouteAssignmentsTeach aClerk Howto ScanMTELsSearchRoutein DMSUtilize a NewContinuousImprovementToolPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PreparePARS/FPARSfor DispatchCreate aHelpfulVisualFacilitate aTeachbackon aTopic/Projectidentify andReduce anOverprocessingWasteIdentify andReduce anInventoryWasteDo aSafetyGembaWalkPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)RecognizeaTeammateMake aSafetyObservationReplaceSuppliesin a POS6S aRetailLobbyIdentify andReduce aDefectWasteConduct aPlant DockAuditMonitoringArrival QuailityTeach aClerk aNewSkillsetWorkRFSParcelsEnter aMAQRetrieve aPackage fora CustomerWaiting inthe LobbyComplete aPO BoxSamplingWork OrderCoachSomeoneThrough anOpportunityWorkPRSMailDistributePO BoxMailWalk aRoutewith aCarrierHelp anOfficeCreate aFIRM sheetSet DeliveryDayIndicator onPASS orDSSGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitDeliverExpressMailEntera PAQSet Up andPlacardDispatchContainers

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. First-class Hero profile
  2. PEAK Metric: AAU Productivity - GEMBA vital
  3. Distribute Parcels
  4. Check out Peak Processing Annex
  5. Practice Active Listening to a Customer's Pain
  6. Say "Thank You" to 5 People
  7. Complete an On Street Sampling Work Order
  8. Reflect on your day , WWW, CDB, LL
  9. Free Space
  10. Observe Loading - Identify 5 Opportunities for Improvement
  11. Backdoor Management in an Office
  12. 6S a Workspace at a Post Office
  13. Teach a Supervisor a New Report
  14. Facilitate a Huddle with the Retail Clerks
  15. Lobby Assistance
  16. Give Carriers Expectations for the Day
  17. Case Mail for a Route
  18. Make Someone's Job Eaiser
  19. Attend an Operational Huddle
  20. PEAK Metric: Office Variance - GEMBA vital
  21. Work UBBM
  22. Deliver Parcels for Day
  23. Enter Hazard Warning in RIMS
  24. Go on a Loading Gemba Walk
  25. Ask How Someone's Day is Going
  26. Identify a Pain for a Retail Clerk and Fix it with Them
  27. Update an SWI
  28. Review SDUS Metrics During a Huddle
  29. Review RDC Separations
  30. Identify and Reduce a Motion Waste
  31. Implement LMD Standard Placards for an Office
  32. Complete Sampling Work Order
  33. Say Good Morning to 5 People
  34. Identify a Pain for a Clerk and Fix it with Them
  35. Identify and Reduce a Transportation Waste
  36. Go on a Flow Gemba Walk
  37. Set up Static or Dynamic Route Assignments
  38. Teach a Clerk How to Scan MTELs
  39. Search Route in DMS
  40. Utilize a New Continuous Improvement Tool
  41. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  42. Prepare PARS/FPARS for Dispatch
  43. Create a Helpful Visual
  44. Facilitate a Teachback on a Topic/Project
  45. identify and Reduce an Overprocessing Waste
  46. Identify and Reduce an Inventory Waste
  47. Do a Safety Gemba Walk
  48. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  49. Recognize a Teammate
  50. Make a Safety Observation
  51. Replace Supplies in a POS
  52. 6S a Retail Lobby
  53. Identify and Reduce a Defect Waste
  54. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  55. Teach a Clerk a New Skillset
  56. Work RFS Parcels
  57. Enter a MAQ
  58. Retrieve a Package for a Customer Waiting in the Lobby
  59. Complete a PO Box Sampling Work Order
  60. Coach Someone Through an Opportunity
  61. Work PRS Mail
  62. Distribute PO Box Mail
  63. Walk a Route with a Carrier
  64. Help an Office Create a FIRM sheet
  65. Set Delivery Day Indicator on PASS or DSS
  66. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  67. Deliver Express Mail
  68. Enter a PAQ
  69. Set Up and Placard Dispatch Containers