PEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Complete aPO BoxSamplingWork OrderIdentify aPain for aClerk andFix it withThemDistributePO BoxMailImplementLMDStandardPlacards foran OfficeHelp anOfficeCreate aFIRM sheetFacilitate aHuddle withthe RetailClerksReplaceSuppliesin a POSIdentify andReduce aDefectWasteSet DeliveryDayIndicator onPASS orDSSCheck outPeakProcessingAnnexReviewRDCSeparationsMake aSafetyObservationidentify andReduce anOverprocessingWasteEnter aMAQWorkRFSParcelsSay GoodMorningto 5PeoplePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Attend anOperationalHuddle6S aWorkspaceat a PostOfficeSay"ThankYou" to 5PeopleSearchRoutein DMSSet Up andPlacardDispatchContainersWalk aRoutewith aCarrierRecognizeaTeammateGiveCarriersExpectationsfor the DayEnterHazardWarningin RIMSDeliverExpressMailGo on aFlowGembaWalkFirst-classHeroprofileCoachSomeoneThrough anOpportunityCompleteSamplingWorkOrder6S aRetailLobbyGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitUtilize a NewContinuousImprovementToolGo on aLoadingGembaWalkTeach aClerk Howto ScanMTELsIdentify andReduce aMotionWasteWorkPRSMailCreate aHelpfulVisualPracticeActiveListening toa Customer'sPainPreparePARS/FPARSfor DispatchIdentify andReduce aTransportationWasteFreeSpaceSet up Staticor DynamicRouteAssignmentsEntera PAQReflect onyour day ,WWW,CDB, LLConduct aPlant DockAuditMonitoringArrival QuailityLobbyAssistanceTeach aSupervisora NewReportPEAKMetric: AAUProductivity -GEMBA vitalMakeSomeone'sJob EaiserDeliverParcelsfor DayDistributeParcelsDo aSafetyGembaWalkAsk HowSomeone'sDay isGoingIdentify aPain for aRetail Clerkand Fix itwith ThemIdentify andReduce anInventoryWasteTeach aClerk aNewSkillsetObserveLoading -Identify 5OpportunitiesforImprovementRetrieve aPackage fora CustomerWaiting inthe LobbyReviewSDUSMetricsDuring aHuddlePEAKMetric:OfficeVariance -GEMBA vitalWorkUBBMBackdoorManagementin an OfficeCaseMail fora RouteFacilitate aTeachbackon aTopic/ProjectComplete anOn StreetSamplingWork OrderUpdatean SWIPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Complete aPO BoxSamplingWork OrderIdentify aPain for aClerk andFix it withThemDistributePO BoxMailImplementLMDStandardPlacards foran OfficeHelp anOfficeCreate aFIRM sheetFacilitate aHuddle withthe RetailClerksReplaceSuppliesin a POSIdentify andReduce aDefectWasteSet DeliveryDayIndicator onPASS orDSSCheck outPeakProcessingAnnexReviewRDCSeparationsMake aSafetyObservationidentify andReduce anOverprocessingWasteEnter aMAQWorkRFSParcelsSay GoodMorningto 5PeoplePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Attend anOperationalHuddle6S aWorkspaceat a PostOfficeSay"ThankYou" to 5PeopleSearchRoutein DMSSet Up andPlacardDispatchContainersWalk aRoutewith aCarrierRecognizeaTeammateGiveCarriersExpectationsfor the DayEnterHazardWarningin RIMSDeliverExpressMailGo on aFlowGembaWalkFirst-classHeroprofileCoachSomeoneThrough anOpportunityCompleteSamplingWorkOrder6S aRetailLobbyGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitUtilize a NewContinuousImprovementToolGo on aLoadingGembaWalkTeach aClerk Howto ScanMTELsIdentify andReduce aMotionWasteWorkPRSMailCreate aHelpfulVisualPracticeActiveListening toa Customer'sPainPreparePARS/FPARSfor DispatchIdentify andReduce aTransportationWasteFreeSpaceSet up Staticor DynamicRouteAssignmentsEntera PAQReflect onyour day ,WWW,CDB, LLConduct aPlant DockAuditMonitoringArrival QuailityLobbyAssistanceTeach aSupervisora NewReportPEAKMetric: AAUProductivity -GEMBA vitalMakeSomeone'sJob EaiserDeliverParcelsfor DayDistributeParcelsDo aSafetyGembaWalkAsk HowSomeone'sDay isGoingIdentify aPain for aRetail Clerkand Fix itwith ThemIdentify andReduce anInventoryWasteTeach aClerk aNewSkillsetObserveLoading -Identify 5OpportunitiesforImprovementRetrieve aPackage fora CustomerWaiting inthe LobbyReviewSDUSMetricsDuring aHuddlePEAKMetric:OfficeVariance -GEMBA vitalWorkUBBMBackdoorManagementin an OfficeCaseMail fora RouteFacilitate aTeachbackon aTopic/ProjectComplete anOn StreetSamplingWork OrderUpdatean SWI

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  2. Complete a PO Box Sampling Work Order
  3. Identify a Pain for a Clerk and Fix it with Them
  4. Distribute PO Box Mail
  5. Implement LMD Standard Placards for an Office
  6. Help an Office Create a FIRM sheet
  7. Facilitate a Huddle with the Retail Clerks
  8. Replace Supplies in a POS
  9. Identify and Reduce a Defect Waste
  10. Set Delivery Day Indicator on PASS or DSS
  11. Check out Peak Processing Annex
  12. Review RDC Separations
  13. Make a Safety Observation
  14. identify and Reduce an Overprocessing Waste
  15. Enter a MAQ
  16. Work RFS Parcels
  17. Say Good Morning to 5 People
  18. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  19. Attend an Operational Huddle
  20. 6S a Workspace at a Post Office
  21. Say "Thank You" to 5 People
  22. Search Route in DMS
  23. Set Up and Placard Dispatch Containers
  24. Walk a Route with a Carrier
  25. Recognize a Teammate
  26. Give Carriers Expectations for the Day
  27. Enter Hazard Warning in RIMS
  28. Deliver Express Mail
  29. Go on a Flow Gemba Walk
  30. First-class Hero profile
  31. Coach Someone Through an Opportunity
  32. Complete Sampling Work Order
  33. 6S a Retail Lobby
  34. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  35. Utilize a New Continuous Improvement Tool
  36. Go on a Loading Gemba Walk
  37. Teach a Clerk How to Scan MTELs
  38. Identify and Reduce a Motion Waste
  39. Work PRS Mail
  40. Create a Helpful Visual
  41. Practice Active Listening to a Customer's Pain
  42. Prepare PARS/FPARS for Dispatch
  43. Identify and Reduce a Transportation Waste
  44. Free Space
  45. Set up Static or Dynamic Route Assignments
  46. Enter a PAQ
  47. Reflect on your day , WWW, CDB, LL
  48. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  49. Lobby Assistance
  50. Teach a Supervisor a New Report
  51. PEAK Metric: AAU Productivity - GEMBA vital
  52. Make Someone's Job Eaiser
  53. Deliver Parcels for Day
  54. Distribute Parcels
  55. Do a Safety Gemba Walk
  56. Ask How Someone's Day is Going
  57. Identify a Pain for a Retail Clerk and Fix it with Them
  58. Identify and Reduce an Inventory Waste
  59. Teach a Clerk a New Skillset
  60. Observe Loading - Identify 5 Opportunities for Improvement
  61. Retrieve a Package for a Customer Waiting in the Lobby
  62. Review SDUS Metrics During a Huddle
  63. PEAK Metric: Office Variance - GEMBA vital
  64. Work UBBM
  65. Backdoor Management in an Office
  66. Case Mail for a Route
  67. Facilitate a Teachback on a Topic/Project
  68. Complete an On Street Sampling Work Order
  69. Update an SWI