First-classHeroprofileIdentify andReduce aTransportationWasteIdentify aPain for aRetail Clerkand Fix itwith ThemBackdoorManagementin an OfficeSay GoodMorningto 5PeopleWalk aRoutewith aCarrierWorkUBBMObserveLoading -Identify 5OpportunitiesforImprovementSay"ThankYou" to 5PeopleFacilitate aHuddle withthe RetailClerksDeliverExpressMailRetrieve aPackage fora CustomerWaiting inthe LobbyTeach aSupervisora NewReportFreeSpaceUtilize a NewContinuousImprovementToolFacilitate aTeachbackon aTopic/ProjectIdentify andReduce anInventoryWasteReviewSDUSMetricsDuring aHuddleRecognizeaTeammateReflect onyour day ,WWW,CDB, LLAttend anOperationalHuddleTeach aClerk aNewSkillsetEntera PAQWorkPRSMailHelp anOfficeCreate aFIRM sheetCoachSomeoneThrough anOpportunityDeliverParcelsfor DayComplete anOn StreetSamplingWork OrderTeach aClerk Howto ScanMTELsIdentify andReduce aMotionWasteSearchRoutein DMSGiveCarriersExpectationsfor the DayMake aSafetyObservationConduct aPlant DockAuditMonitoringArrival Quailityidentify andReduce anOverprocessingWasteSet Up andPlacardDispatchContainers6S aWorkspaceat a PostOfficeSet up Staticor DynamicRouteAssignmentsMakeSomeone'sJob EaiserPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)PracticeActiveListening toa Customer'sPainIdentify andReduce aDefectWasteSet DeliveryDayIndicator onPASS orDSSImplementLMDStandardPlacards foran OfficePEAKMetric:OfficeVariance -GEMBA vitalEnter aMAQDistributePO BoxMailComplete aPO BoxSamplingWork OrderReplaceSuppliesin a POSCreate aHelpfulVisualCheck outPeakProcessingAnnexGo on aFlowGembaWalkDistributeParcelsGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitPreparePARS/FPARSfor DispatchDo aSafetyGembaWalkWorkRFSParcelsAsk HowSomeone'sDay isGoingLobbyAssistancePEAKMetric: AAUProductivity -GEMBA vitalPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)EnterHazardWarningin RIMSCaseMail fora RouteGo on aLoadingGembaWalkReviewRDCSeparationsUpdatean SWIIdentify aPain for aClerk andFix it withThem6S aRetailLobbyCompleteSamplingWorkOrderFirst-classHeroprofileIdentify andReduce aTransportationWasteIdentify aPain for aRetail Clerkand Fix itwith ThemBackdoorManagementin an OfficeSay GoodMorningto 5PeopleWalk aRoutewith aCarrierWorkUBBMObserveLoading -Identify 5OpportunitiesforImprovementSay"ThankYou" to 5PeopleFacilitate aHuddle withthe RetailClerksDeliverExpressMailRetrieve aPackage fora CustomerWaiting inthe LobbyTeach aSupervisora NewReportFreeSpaceUtilize a NewContinuousImprovementToolFacilitate aTeachbackon aTopic/ProjectIdentify andReduce anInventoryWasteReviewSDUSMetricsDuring aHuddleRecognizeaTeammateReflect onyour day ,WWW,CDB, LLAttend anOperationalHuddleTeach aClerk aNewSkillsetEntera PAQWorkPRSMailHelp anOfficeCreate aFIRM sheetCoachSomeoneThrough anOpportunityDeliverParcelsfor DayComplete anOn StreetSamplingWork OrderTeach aClerk Howto ScanMTELsIdentify andReduce aMotionWasteSearchRoutein DMSGiveCarriersExpectationsfor the DayMake aSafetyObservationConduct aPlant DockAuditMonitoringArrival Quailityidentify andReduce anOverprocessingWasteSet Up andPlacardDispatchContainers6S aWorkspaceat a PostOfficeSet up Staticor DynamicRouteAssignmentsMakeSomeone'sJob EaiserPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)PracticeActiveListening toa Customer'sPainIdentify andReduce aDefectWasteSet DeliveryDayIndicator onPASS orDSSImplementLMDStandardPlacards foran OfficePEAKMetric:OfficeVariance -GEMBA vitalEnter aMAQDistributePO BoxMailComplete aPO BoxSamplingWork OrderReplaceSuppliesin a POSCreate aHelpfulVisualCheck outPeakProcessingAnnexGo on aFlowGembaWalkDistributeParcelsGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitPreparePARS/FPARSfor DispatchDo aSafetyGembaWalkWorkRFSParcelsAsk HowSomeone'sDay isGoingLobbyAssistancePEAKMetric: AAUProductivity -GEMBA vitalPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)EnterHazardWarningin RIMSCaseMail fora RouteGo on aLoadingGembaWalkReviewRDCSeparationsUpdatean SWIIdentify aPain for aClerk andFix it withThem6S aRetailLobbyCompleteSamplingWorkOrder

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. First-class Hero profile
  2. Identify and Reduce a Transportation Waste
  3. Identify a Pain for a Retail Clerk and Fix it with Them
  4. Backdoor Management in an Office
  5. Say Good Morning to 5 People
  6. Walk a Route with a Carrier
  7. Work UBBM
  8. Observe Loading - Identify 5 Opportunities for Improvement
  9. Say "Thank You" to 5 People
  10. Facilitate a Huddle with the Retail Clerks
  11. Deliver Express Mail
  12. Retrieve a Package for a Customer Waiting in the Lobby
  13. Teach a Supervisor a New Report
  14. Free Space
  15. Utilize a New Continuous Improvement Tool
  16. Facilitate a Teachback on a Topic/Project
  17. Identify and Reduce an Inventory Waste
  18. Review SDUS Metrics During a Huddle
  19. Recognize a Teammate
  20. Reflect on your day , WWW, CDB, LL
  21. Attend an Operational Huddle
  22. Teach a Clerk a New Skillset
  23. Enter a PAQ
  24. Work PRS Mail
  25. Help an Office Create a FIRM sheet
  26. Coach Someone Through an Opportunity
  27. Deliver Parcels for Day
  28. Complete an On Street Sampling Work Order
  29. Teach a Clerk How to Scan MTELs
  30. Identify and Reduce a Motion Waste
  31. Search Route in DMS
  32. Give Carriers Expectations for the Day
  33. Make a Safety Observation
  34. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  35. identify and Reduce an Overprocessing Waste
  36. Set Up and Placard Dispatch Containers
  37. 6S a Workspace at a Post Office
  38. Set up Static or Dynamic Route Assignments
  39. Make Someone's Job Eaiser
  40. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  41. Practice Active Listening to a Customer's Pain
  42. Identify and Reduce a Defect Waste
  43. Set Delivery Day Indicator on PASS or DSS
  44. Implement LMD Standard Placards for an Office
  45. PEAK Metric: Office Variance - GEMBA vital
  46. Enter a MAQ
  47. Distribute PO Box Mail
  48. Complete a PO Box Sampling Work Order
  49. Replace Supplies in a POS
  50. Create a Helpful Visual
  51. Check out Peak Processing Annex
  52. Go on a Flow Gemba Walk
  53. Distribute Parcels
  54. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  55. Prepare PARS/FPARS for Dispatch
  56. Do a Safety Gemba Walk
  57. Work RFS Parcels
  58. Ask How Someone's Day is Going
  59. Lobby Assistance
  60. PEAK Metric: AAU Productivity - GEMBA vital
  61. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  62. Enter Hazard Warning in RIMS
  63. Case Mail for a Route
  64. Go on a Loading Gemba Walk
  65. Review RDC Separations
  66. Update an SWI
  67. Identify a Pain for a Clerk and Fix it with Them
  68. 6S a Retail Lobby
  69. Complete Sampling Work Order