DistributeParcelsIdentify aPain for aClerk andFix it withThemWorkRFSParcelsFreeSpacePEAKMetric:OfficeVariance -GEMBA vitalPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PracticeActiveListening toa Customer'sPainConduct aPlant DockAuditMonitoringArrival QuailityFirst-classHeroprofileRecognizeaTeammateCompleteSamplingWorkOrderReviewSDUSMetricsDuring aHuddleSay"ThankYou" to 5PeopleDo aSafetyGembaWalkGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitIdentify aPain for aRetail Clerkand Fix itwith Them6S aRetailLobbyUpdatean SWISearchRoutein DMSTeach aClerk Howto ScanMTELsSay GoodMorningto 5PeopleAsk HowSomeone'sDay isGoingIdentify andReduce anInventoryWasteGiveCarriersExpectationsfor the DayWorkPRSMailReflect onyour day ,WWW,CDB, LLHelp anOfficeCreate aFIRM sheetAttend anOperationalHuddleCheck outPeakProcessingAnnexFacilitate aHuddle withthe RetailClerksMake aSafetyObservationSet up Staticor DynamicRouteAssignmentsComplete aPO BoxSamplingWork OrderComplete anOn StreetSamplingWork OrderCreate aHelpfulVisualPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Retrieve aPackage fora CustomerWaiting inthe LobbyUtilize a NewContinuousImprovementToolTeach aClerk aNewSkillsetSet DeliveryDayIndicator onPASS orDSSDeliverParcelsfor DayGo on aLoadingGembaWalkLobbyAssistanceEntera PAQDistributePO BoxMailGo on aFlowGembaWalkPreparePARS/FPARSfor DispatchReplaceSuppliesin a POSWorkUBBMCoachSomeoneThrough anOpportunityEnterHazardWarningin RIMS6S aWorkspaceat a PostOfficeFacilitate aTeachbackon aTopic/Projectidentify andReduce anOverprocessingWasteSet Up andPlacardDispatchContainersIdentify andReduce aDefectWasteBackdoorManagementin an OfficeObserveLoading -Identify 5OpportunitiesforImprovementDeliverExpressMailPEAKMetric: AAUProductivity -GEMBA vitalIdentify andReduce aMotionWasteEnter aMAQCaseMail fora RouteTeach aSupervisora NewReportMakeSomeone'sJob EaiserIdentify andReduce aTransportationWasteWalk aRoutewith aCarrierReviewRDCSeparationsImplementLMDStandardPlacards foran OfficeDistributeParcelsIdentify aPain for aClerk andFix it withThemWorkRFSParcelsFreeSpacePEAKMetric:OfficeVariance -GEMBA vitalPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PracticeActiveListening toa Customer'sPainConduct aPlant DockAuditMonitoringArrival QuailityFirst-classHeroprofileRecognizeaTeammateCompleteSamplingWorkOrderReviewSDUSMetricsDuring aHuddleSay"ThankYou" to 5PeopleDo aSafetyGembaWalkGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitIdentify aPain for aRetail Clerkand Fix itwith Them6S aRetailLobbyUpdatean SWISearchRoutein DMSTeach aClerk Howto ScanMTELsSay GoodMorningto 5PeopleAsk HowSomeone'sDay isGoingIdentify andReduce anInventoryWasteGiveCarriersExpectationsfor the DayWorkPRSMailReflect onyour day ,WWW,CDB, LLHelp anOfficeCreate aFIRM sheetAttend anOperationalHuddleCheck outPeakProcessingAnnexFacilitate aHuddle withthe RetailClerksMake aSafetyObservationSet up Staticor DynamicRouteAssignmentsComplete aPO BoxSamplingWork OrderComplete anOn StreetSamplingWork OrderCreate aHelpfulVisualPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Retrieve aPackage fora CustomerWaiting inthe LobbyUtilize a NewContinuousImprovementToolTeach aClerk aNewSkillsetSet DeliveryDayIndicator onPASS orDSSDeliverParcelsfor DayGo on aLoadingGembaWalkLobbyAssistanceEntera PAQDistributePO BoxMailGo on aFlowGembaWalkPreparePARS/FPARSfor DispatchReplaceSuppliesin a POSWorkUBBMCoachSomeoneThrough anOpportunityEnterHazardWarningin RIMS6S aWorkspaceat a PostOfficeFacilitate aTeachbackon aTopic/Projectidentify andReduce anOverprocessingWasteSet Up andPlacardDispatchContainersIdentify andReduce aDefectWasteBackdoorManagementin an OfficeObserveLoading -Identify 5OpportunitiesforImprovementDeliverExpressMailPEAKMetric: AAUProductivity -GEMBA vitalIdentify andReduce aMotionWasteEnter aMAQCaseMail fora RouteTeach aSupervisora NewReportMakeSomeone'sJob EaiserIdentify andReduce aTransportationWasteWalk aRoutewith aCarrierReviewRDCSeparationsImplementLMDStandardPlacards foran Office

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Distribute Parcels
  2. Identify a Pain for a Clerk and Fix it with Them
  3. Work RFS Parcels
  4. Free Space
  5. PEAK Metric: Office Variance - GEMBA vital
  6. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  7. Practice Active Listening to a Customer's Pain
  8. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  9. First-class Hero profile
  10. Recognize a Teammate
  11. Complete Sampling Work Order
  12. Review SDUS Metrics During a Huddle
  13. Say "Thank You" to 5 People
  14. Do a Safety Gemba Walk
  15. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  16. Identify a Pain for a Retail Clerk and Fix it with Them
  17. 6S a Retail Lobby
  18. Update an SWI
  19. Search Route in DMS
  20. Teach a Clerk How to Scan MTELs
  21. Say Good Morning to 5 People
  22. Ask How Someone's Day is Going
  23. Identify and Reduce an Inventory Waste
  24. Give Carriers Expectations for the Day
  25. Work PRS Mail
  26. Reflect on your day , WWW, CDB, LL
  27. Help an Office Create a FIRM sheet
  28. Attend an Operational Huddle
  29. Check out Peak Processing Annex
  30. Facilitate a Huddle with the Retail Clerks
  31. Make a Safety Observation
  32. Set up Static or Dynamic Route Assignments
  33. Complete a PO Box Sampling Work Order
  34. Complete an On Street Sampling Work Order
  35. Create a Helpful Visual
  36. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  37. Retrieve a Package for a Customer Waiting in the Lobby
  38. Utilize a New Continuous Improvement Tool
  39. Teach a Clerk a New Skillset
  40. Set Delivery Day Indicator on PASS or DSS
  41. Deliver Parcels for Day
  42. Go on a Loading Gemba Walk
  43. Lobby Assistance
  44. Enter a PAQ
  45. Distribute PO Box Mail
  46. Go on a Flow Gemba Walk
  47. Prepare PARS/FPARS for Dispatch
  48. Replace Supplies in a POS
  49. Work UBBM
  50. Coach Someone Through an Opportunity
  51. Enter Hazard Warning in RIMS
  52. 6S a Workspace at a Post Office
  53. Facilitate a Teachback on a Topic/Project
  54. identify and Reduce an Overprocessing Waste
  55. Set Up and Placard Dispatch Containers
  56. Identify and Reduce a Defect Waste
  57. Backdoor Management in an Office
  58. Observe Loading - Identify 5 Opportunities for Improvement
  59. Deliver Express Mail
  60. PEAK Metric: AAU Productivity - GEMBA vital
  61. Identify and Reduce a Motion Waste
  62. Enter a MAQ
  63. Case Mail for a Route
  64. Teach a Supervisor a New Report
  65. Make Someone's Job Eaiser
  66. Identify and Reduce a Transportation Waste
  67. Walk a Route with a Carrier
  68. Review RDC Separations
  69. Implement LMD Standard Placards for an Office