RecognizeaTeammateConduct aPlant DockAuditMonitoringArrival QuailityBackdoorManagementin an OfficeTeach aClerk aNewSkillsetIdentify andReduce aTransportationWasteComplete anOn StreetSamplingWork OrderEnter aMAQUtilize a NewContinuousImprovementToolSay"ThankYou" to 5PeopleWorkUBBMDeliverExpressMailRetrieve aPackage fora CustomerWaiting inthe LobbyLobbyAssistanceIdentify aPain for aRetail Clerkand Fix itwith ThemDo aSafetyGembaWalkCheck outPeakProcessingAnnexReplaceSuppliesin a POSMakeSomeone'sJob EaiserGo on aLoadingGembaWalkidentify andReduce anOverprocessingWasteGo on aFlowGembaWalkSay GoodMorningto 5PeopleFacilitate aTeachbackon aTopic/ProjectDistributePO BoxMailCompleteSamplingWorkOrderSet DeliveryDayIndicator onPASS orDSSEntera PAQWorkRFSParcelsReflect onyour day ,WWW,CDB, LLDeliverParcelsfor DayCoachSomeoneThrough anOpportunityPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)6S aWorkspaceat a PostOfficeSet up Staticor DynamicRouteAssignmentsFirst-classHeroprofileFreeSpaceSet Up andPlacardDispatchContainersAsk HowSomeone'sDay isGoingPEAKMetric: AAUProductivity -GEMBA vitalPEAKMetric:OfficeVariance -GEMBA vitalTeach aSupervisora NewReport6S aRetailLobbyWorkPRSMailHelp anOfficeCreate aFIRM sheetIdentify andReduce anInventoryWasteIdentify andReduce aDefectWasteWalk aRoutewith aCarrierReviewSDUSMetricsDuring aHuddleIdentify andReduce aMotionWastePreparePARS/FPARSfor DispatchImplementLMDStandardPlacards foran OfficeObserveLoading -Identify 5OpportunitiesforImprovementIdentify aPain for aClerk andFix it withThemEnterHazardWarningin RIMSComplete aPO BoxSamplingWork OrderAttend anOperationalHuddleUpdatean SWICreate aHelpfulVisualGiveCarriersExpectationsfor the DaySearchRoutein DMSFacilitate aHuddle withthe RetailClerksCaseMail fora RouteReviewRDCSeparationsGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitDistributeParcelsPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Teach aClerk Howto ScanMTELsMake aSafetyObservationPracticeActiveListening toa Customer'sPainRecognizeaTeammateConduct aPlant DockAuditMonitoringArrival QuailityBackdoorManagementin an OfficeTeach aClerk aNewSkillsetIdentify andReduce aTransportationWasteComplete anOn StreetSamplingWork OrderEnter aMAQUtilize a NewContinuousImprovementToolSay"ThankYou" to 5PeopleWorkUBBMDeliverExpressMailRetrieve aPackage fora CustomerWaiting inthe LobbyLobbyAssistanceIdentify aPain for aRetail Clerkand Fix itwith ThemDo aSafetyGembaWalkCheck outPeakProcessingAnnexReplaceSuppliesin a POSMakeSomeone'sJob EaiserGo on aLoadingGembaWalkidentify andReduce anOverprocessingWasteGo on aFlowGembaWalkSay GoodMorningto 5PeopleFacilitate aTeachbackon aTopic/ProjectDistributePO BoxMailCompleteSamplingWorkOrderSet DeliveryDayIndicator onPASS orDSSEntera PAQWorkRFSParcelsReflect onyour day ,WWW,CDB, LLDeliverParcelsfor DayCoachSomeoneThrough anOpportunityPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)6S aWorkspaceat a PostOfficeSet up Staticor DynamicRouteAssignmentsFirst-classHeroprofileFreeSpaceSet Up andPlacardDispatchContainersAsk HowSomeone'sDay isGoingPEAKMetric: AAUProductivity -GEMBA vitalPEAKMetric:OfficeVariance -GEMBA vitalTeach aSupervisora NewReport6S aRetailLobbyWorkPRSMailHelp anOfficeCreate aFIRM sheetIdentify andReduce anInventoryWasteIdentify andReduce aDefectWasteWalk aRoutewith aCarrierReviewSDUSMetricsDuring aHuddleIdentify andReduce aMotionWastePreparePARS/FPARSfor DispatchImplementLMDStandardPlacards foran OfficeObserveLoading -Identify 5OpportunitiesforImprovementIdentify aPain for aClerk andFix it withThemEnterHazardWarningin RIMSComplete aPO BoxSamplingWork OrderAttend anOperationalHuddleUpdatean SWICreate aHelpfulVisualGiveCarriersExpectationsfor the DaySearchRoutein DMSFacilitate aHuddle withthe RetailClerksCaseMail fora RouteReviewRDCSeparationsGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitDistributeParcelsPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Teach aClerk Howto ScanMTELsMake aSafetyObservationPracticeActiveListening toa Customer'sPain

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recognize a Teammate
  2. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  3. Backdoor Management in an Office
  4. Teach a Clerk a New Skillset
  5. Identify and Reduce a Transportation Waste
  6. Complete an On Street Sampling Work Order
  7. Enter a MAQ
  8. Utilize a New Continuous Improvement Tool
  9. Say "Thank You" to 5 People
  10. Work UBBM
  11. Deliver Express Mail
  12. Retrieve a Package for a Customer Waiting in the Lobby
  13. Lobby Assistance
  14. Identify a Pain for a Retail Clerk and Fix it with Them
  15. Do a Safety Gemba Walk
  16. Check out Peak Processing Annex
  17. Replace Supplies in a POS
  18. Make Someone's Job Eaiser
  19. Go on a Loading Gemba Walk
  20. identify and Reduce an Overprocessing Waste
  21. Go on a Flow Gemba Walk
  22. Say Good Morning to 5 People
  23. Facilitate a Teachback on a Topic/Project
  24. Distribute PO Box Mail
  25. Complete Sampling Work Order
  26. Set Delivery Day Indicator on PASS or DSS
  27. Enter a PAQ
  28. Work RFS Parcels
  29. Reflect on your day , WWW, CDB, LL
  30. Deliver Parcels for Day
  31. Coach Someone Through an Opportunity
  32. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  33. 6S a Workspace at a Post Office
  34. Set up Static or Dynamic Route Assignments
  35. First-class Hero profile
  36. Free Space
  37. Set Up and Placard Dispatch Containers
  38. Ask How Someone's Day is Going
  39. PEAK Metric: AAU Productivity - GEMBA vital
  40. PEAK Metric: Office Variance - GEMBA vital
  41. Teach a Supervisor a New Report
  42. 6S a Retail Lobby
  43. Work PRS Mail
  44. Help an Office Create a FIRM sheet
  45. Identify and Reduce an Inventory Waste
  46. Identify and Reduce a Defect Waste
  47. Walk a Route with a Carrier
  48. Review SDUS Metrics During a Huddle
  49. Identify and Reduce a Motion Waste
  50. Prepare PARS/FPARS for Dispatch
  51. Implement LMD Standard Placards for an Office
  52. Observe Loading - Identify 5 Opportunities for Improvement
  53. Identify a Pain for a Clerk and Fix it with Them
  54. Enter Hazard Warning in RIMS
  55. Complete a PO Box Sampling Work Order
  56. Attend an Operational Huddle
  57. Update an SWI
  58. Create a Helpful Visual
  59. Give Carriers Expectations for the Day
  60. Search Route in DMS
  61. Facilitate a Huddle with the Retail Clerks
  62. Case Mail for a Route
  63. Review RDC Separations
  64. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  65. Distribute Parcels
  66. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  67. Teach a Clerk How to Scan MTELs
  68. Make a Safety Observation
  69. Practice Active Listening to a Customer's Pain