Gemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitCoachSomeoneThrough anOpportunityConduct aPlant DockAuditMonitoringArrival QuailityPreparePARS/FPARSfor DispatchGiveCarriersExpectationsfor the DayUpdatean SWICreate aHelpfulVisualEnterHazardWarningin RIMSFacilitate aHuddle withthe RetailClerksPEAKMetric: AAUProductivity -GEMBA vitalWorkUBBMComplete aPO BoxSamplingWork OrderCheck outPeakProcessingAnnexPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Attend anOperationalHuddleReviewSDUSMetricsDuring aHuddleGo on aFlowGembaWalkPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)6S aWorkspaceat a PostOfficeCompleteSamplingWorkOrderTeach aSupervisora NewReportTeach aClerk Howto ScanMTELsRetrieve aPackage fora CustomerWaiting inthe LobbyFirst-classHeroprofileDeliverExpressMailReflect onyour day ,WWW,CDB, LLPEAKMetric:OfficeVariance -GEMBA vitalReviewRDCSeparationsMake aSafetyObservationComplete anOn StreetSamplingWork OrderFacilitate aTeachbackon aTopic/ProjectMakeSomeone'sJob EaiserSet up Staticor DynamicRouteAssignmentsIdentify aPain for aClerk andFix it withThemSet Up andPlacardDispatchContainersWalk aRoutewith aCarrierUtilize a NewContinuousImprovementToolSearchRoutein DMSDeliverParcelsfor DaySet DeliveryDayIndicator onPASS orDSSFreeSpaceRecognizeaTeammateWorkRFSParcelsBackdoorManagementin an OfficeReplaceSuppliesin a POSSay GoodMorningto 5PeopleObserveLoading -Identify 5OpportunitiesforImprovementDo aSafetyGembaWalkHelp anOfficeCreate aFIRM sheetCaseMail fora RouteImplementLMDStandardPlacards foran OfficeIdentify andReduce aMotionWasteEnter aMAQLobbyAssistanceWorkPRSMailTeach aClerk aNewSkillsetDistributeParcelsEntera PAQIdentify andReduce aTransportationWaste6S aRetailLobbyPracticeActiveListening toa Customer'sPainIdentify andReduce anInventoryWasteIdentify aPain for aRetail Clerkand Fix itwith Themidentify andReduce anOverprocessingWasteAsk HowSomeone'sDay isGoingSay"ThankYou" to 5PeopleGo on aLoadingGembaWalkIdentify andReduce aDefectWasteDistributePO BoxMailGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitCoachSomeoneThrough anOpportunityConduct aPlant DockAuditMonitoringArrival QuailityPreparePARS/FPARSfor DispatchGiveCarriersExpectationsfor the DayUpdatean SWICreate aHelpfulVisualEnterHazardWarningin RIMSFacilitate aHuddle withthe RetailClerksPEAKMetric: AAUProductivity -GEMBA vitalWorkUBBMComplete aPO BoxSamplingWork OrderCheck outPeakProcessingAnnexPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Attend anOperationalHuddleReviewSDUSMetricsDuring aHuddleGo on aFlowGembaWalkPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)6S aWorkspaceat a PostOfficeCompleteSamplingWorkOrderTeach aSupervisora NewReportTeach aClerk Howto ScanMTELsRetrieve aPackage fora CustomerWaiting inthe LobbyFirst-classHeroprofileDeliverExpressMailReflect onyour day ,WWW,CDB, LLPEAKMetric:OfficeVariance -GEMBA vitalReviewRDCSeparationsMake aSafetyObservationComplete anOn StreetSamplingWork OrderFacilitate aTeachbackon aTopic/ProjectMakeSomeone'sJob EaiserSet up Staticor DynamicRouteAssignmentsIdentify aPain for aClerk andFix it withThemSet Up andPlacardDispatchContainersWalk aRoutewith aCarrierUtilize a NewContinuousImprovementToolSearchRoutein DMSDeliverParcelsfor DaySet DeliveryDayIndicator onPASS orDSSFreeSpaceRecognizeaTeammateWorkRFSParcelsBackdoorManagementin an OfficeReplaceSuppliesin a POSSay GoodMorningto 5PeopleObserveLoading -Identify 5OpportunitiesforImprovementDo aSafetyGembaWalkHelp anOfficeCreate aFIRM sheetCaseMail fora RouteImplementLMDStandardPlacards foran OfficeIdentify andReduce aMotionWasteEnter aMAQLobbyAssistanceWorkPRSMailTeach aClerk aNewSkillsetDistributeParcelsEntera PAQIdentify andReduce aTransportationWaste6S aRetailLobbyPracticeActiveListening toa Customer'sPainIdentify andReduce anInventoryWasteIdentify aPain for aRetail Clerkand Fix itwith Themidentify andReduce anOverprocessingWasteAsk HowSomeone'sDay isGoingSay"ThankYou" to 5PeopleGo on aLoadingGembaWalkIdentify andReduce aDefectWasteDistributePO BoxMail

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  2. Coach Someone Through an Opportunity
  3. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  4. Prepare PARS/FPARS for Dispatch
  5. Give Carriers Expectations for the Day
  6. Update an SWI
  7. Create a Helpful Visual
  8. Enter Hazard Warning in RIMS
  9. Facilitate a Huddle with the Retail Clerks
  10. PEAK Metric: AAU Productivity - GEMBA vital
  11. Work UBBM
  12. Complete a PO Box Sampling Work Order
  13. Check out Peak Processing Annex
  14. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  15. Attend an Operational Huddle
  16. Review SDUS Metrics During a Huddle
  17. Go on a Flow Gemba Walk
  18. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  19. 6S a Workspace at a Post Office
  20. Complete Sampling Work Order
  21. Teach a Supervisor a New Report
  22. Teach a Clerk How to Scan MTELs
  23. Retrieve a Package for a Customer Waiting in the Lobby
  24. First-class Hero profile
  25. Deliver Express Mail
  26. Reflect on your day , WWW, CDB, LL
  27. PEAK Metric: Office Variance - GEMBA vital
  28. Review RDC Separations
  29. Make a Safety Observation
  30. Complete an On Street Sampling Work Order
  31. Facilitate a Teachback on a Topic/Project
  32. Make Someone's Job Eaiser
  33. Set up Static or Dynamic Route Assignments
  34. Identify a Pain for a Clerk and Fix it with Them
  35. Set Up and Placard Dispatch Containers
  36. Walk a Route with a Carrier
  37. Utilize a New Continuous Improvement Tool
  38. Search Route in DMS
  39. Deliver Parcels for Day
  40. Set Delivery Day Indicator on PASS or DSS
  41. Free Space
  42. Recognize a Teammate
  43. Work RFS Parcels
  44. Backdoor Management in an Office
  45. Replace Supplies in a POS
  46. Say Good Morning to 5 People
  47. Observe Loading - Identify 5 Opportunities for Improvement
  48. Do a Safety Gemba Walk
  49. Help an Office Create a FIRM sheet
  50. Case Mail for a Route
  51. Implement LMD Standard Placards for an Office
  52. Identify and Reduce a Motion Waste
  53. Enter a MAQ
  54. Lobby Assistance
  55. Work PRS Mail
  56. Teach a Clerk a New Skillset
  57. Distribute Parcels
  58. Enter a PAQ
  59. Identify and Reduce a Transportation Waste
  60. 6S a Retail Lobby
  61. Practice Active Listening to a Customer's Pain
  62. Identify and Reduce an Inventory Waste
  63. Identify a Pain for a Retail Clerk and Fix it with Them
  64. identify and Reduce an Overprocessing Waste
  65. Ask How Someone's Day is Going
  66. Say "Thank You" to 5 People
  67. Go on a Loading Gemba Walk
  68. Identify and Reduce a Defect Waste
  69. Distribute PO Box Mail