GiveCarriersExpectationsfor the DayUtilize a NewContinuousImprovementToolConduct aPlant DockAuditMonitoringArrival QuailityPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)FreeSpacePEAKMetric: AAUProductivity -GEMBA vitalFirst-classHeroprofileEnterHazardWarningin RIMSSet Up andPlacardDispatchContainersDeliverParcelsfor DayTeach aSupervisora NewReportBackdoorManagementin an OfficeAttend anOperationalHuddleCompleteSamplingWorkOrderSay"ThankYou" to 5PeopleUpdatean SWISearchRoutein DMSIdentify aPain for aRetail Clerkand Fix itwith ThemPEAKMetric:OfficeVariance -GEMBA vitalReplaceSuppliesin a POSDo aSafetyGembaWalkGo on aLoadingGembaWalkPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Enter aMAQDistributePO BoxMailCreate aHelpfulVisualIdentify andReduce anInventoryWaste6S aRetailLobbyWorkRFSParcelsMake aSafetyObservationReviewRDCSeparationsSay GoodMorningto 5PeopleReflect onyour day ,WWW,CDB, LLFacilitate aHuddle withthe RetailClerksEntera PAQImplementLMDStandardPlacards foran OfficeCheck outPeakProcessingAnnexWalk aRoutewith aCarrierIdentify aPain for aClerk andFix it withThemidentify andReduce anOverprocessingWasteSet up Staticor DynamicRouteAssignmentsCoachSomeoneThrough anOpportunityPracticeActiveListening toa Customer'sPainMakeSomeone'sJob EaiserFacilitate aTeachbackon aTopic/ProjectSet DeliveryDayIndicator onPASS orDSSDistributeParcelsComplete aPO BoxSamplingWork OrderWorkPRSMailIdentify andReduce aDefectWasteComplete anOn StreetSamplingWork OrderRetrieve aPackage fora CustomerWaiting inthe LobbyCaseMail fora RouteTeach aClerk aNewSkillsetPreparePARS/FPARSfor DispatchObserveLoading -Identify 5OpportunitiesforImprovementWorkUBBMReviewSDUSMetricsDuring aHuddleGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitLobbyAssistanceIdentify andReduce aMotionWasteAsk HowSomeone'sDay isGoingRecognizeaTeammate6S aWorkspaceat a PostOfficeHelp anOfficeCreate aFIRM sheetGo on aFlowGembaWalkIdentify andReduce aTransportationWasteDeliverExpressMailTeach aClerk Howto ScanMTELsGiveCarriersExpectationsfor the DayUtilize a NewContinuousImprovementToolConduct aPlant DockAuditMonitoringArrival QuailityPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)FreeSpacePEAKMetric: AAUProductivity -GEMBA vitalFirst-classHeroprofileEnterHazardWarningin RIMSSet Up andPlacardDispatchContainersDeliverParcelsfor DayTeach aSupervisora NewReportBackdoorManagementin an OfficeAttend anOperationalHuddleCompleteSamplingWorkOrderSay"ThankYou" to 5PeopleUpdatean SWISearchRoutein DMSIdentify aPain for aRetail Clerkand Fix itwith ThemPEAKMetric:OfficeVariance -GEMBA vitalReplaceSuppliesin a POSDo aSafetyGembaWalkGo on aLoadingGembaWalkPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Enter aMAQDistributePO BoxMailCreate aHelpfulVisualIdentify andReduce anInventoryWaste6S aRetailLobbyWorkRFSParcelsMake aSafetyObservationReviewRDCSeparationsSay GoodMorningto 5PeopleReflect onyour day ,WWW,CDB, LLFacilitate aHuddle withthe RetailClerksEntera PAQImplementLMDStandardPlacards foran OfficeCheck outPeakProcessingAnnexWalk aRoutewith aCarrierIdentify aPain for aClerk andFix it withThemidentify andReduce anOverprocessingWasteSet up Staticor DynamicRouteAssignmentsCoachSomeoneThrough anOpportunityPracticeActiveListening toa Customer'sPainMakeSomeone'sJob EaiserFacilitate aTeachbackon aTopic/ProjectSet DeliveryDayIndicator onPASS orDSSDistributeParcelsComplete aPO BoxSamplingWork OrderWorkPRSMailIdentify andReduce aDefectWasteComplete anOn StreetSamplingWork OrderRetrieve aPackage fora CustomerWaiting inthe LobbyCaseMail fora RouteTeach aClerk aNewSkillsetPreparePARS/FPARSfor DispatchObserveLoading -Identify 5OpportunitiesforImprovementWorkUBBMReviewSDUSMetricsDuring aHuddleGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitLobbyAssistanceIdentify andReduce aMotionWasteAsk HowSomeone'sDay isGoingRecognizeaTeammate6S aWorkspaceat a PostOfficeHelp anOfficeCreate aFIRM sheetGo on aFlowGembaWalkIdentify andReduce aTransportationWasteDeliverExpressMailTeach aClerk Howto ScanMTELs

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give Carriers Expectations for the Day
  2. Utilize a New Continuous Improvement Tool
  3. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  4. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  5. Free Space
  6. PEAK Metric: AAU Productivity - GEMBA vital
  7. First-class Hero profile
  8. Enter Hazard Warning in RIMS
  9. Set Up and Placard Dispatch Containers
  10. Deliver Parcels for Day
  11. Teach a Supervisor a New Report
  12. Backdoor Management in an Office
  13. Attend an Operational Huddle
  14. Complete Sampling Work Order
  15. Say "Thank You" to 5 People
  16. Update an SWI
  17. Search Route in DMS
  18. Identify a Pain for a Retail Clerk and Fix it with Them
  19. PEAK Metric: Office Variance - GEMBA vital
  20. Replace Supplies in a POS
  21. Do a Safety Gemba Walk
  22. Go on a Loading Gemba Walk
  23. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  24. Enter a MAQ
  25. Distribute PO Box Mail
  26. Create a Helpful Visual
  27. Identify and Reduce an Inventory Waste
  28. 6S a Retail Lobby
  29. Work RFS Parcels
  30. Make a Safety Observation
  31. Review RDC Separations
  32. Say Good Morning to 5 People
  33. Reflect on your day , WWW, CDB, LL
  34. Facilitate a Huddle with the Retail Clerks
  35. Enter a PAQ
  36. Implement LMD Standard Placards for an Office
  37. Check out Peak Processing Annex
  38. Walk a Route with a Carrier
  39. Identify a Pain for a Clerk and Fix it with Them
  40. identify and Reduce an Overprocessing Waste
  41. Set up Static or Dynamic Route Assignments
  42. Coach Someone Through an Opportunity
  43. Practice Active Listening to a Customer's Pain
  44. Make Someone's Job Eaiser
  45. Facilitate a Teachback on a Topic/Project
  46. Set Delivery Day Indicator on PASS or DSS
  47. Distribute Parcels
  48. Complete a PO Box Sampling Work Order
  49. Work PRS Mail
  50. Identify and Reduce a Defect Waste
  51. Complete an On Street Sampling Work Order
  52. Retrieve a Package for a Customer Waiting in the Lobby
  53. Case Mail for a Route
  54. Teach a Clerk a New Skillset
  55. Prepare PARS/FPARS for Dispatch
  56. Observe Loading - Identify 5 Opportunities for Improvement
  57. Work UBBM
  58. Review SDUS Metrics During a Huddle
  59. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  60. Lobby Assistance
  61. Identify and Reduce a Motion Waste
  62. Ask How Someone's Day is Going
  63. Recognize a Teammate
  64. 6S a Workspace at a Post Office
  65. Help an Office Create a FIRM sheet
  66. Go on a Flow Gemba Walk
  67. Identify and Reduce a Transportation Waste
  68. Deliver Express Mail
  69. Teach a Clerk How to Scan MTELs