Facilitate aTeachbackon aTopic/ProjectFacilitate aHuddle withthe RetailClerks6S aWorkspaceat a PostOfficeSay GoodMorningto 5PeoplePEAKMetric:OfficeVariance -GEMBA vitalGo on aFlowGembaWalkTeach aSupervisora NewReportMakeSomeone'sJob EaiserUtilize a NewContinuousImprovementToolFreeSpacePreparePARS/FPARSfor DispatchGo on aLoadingGembaWalkPEAKMetric: AAUProductivity -GEMBA vitalSet up Staticor DynamicRouteAssignmentsPracticeActiveListening toa Customer'sPainDistributeParcelsEntera PAQCoachSomeoneThrough anOpportunityRecognizeaTeammateWalk aRoutewith aCarrierReviewSDUSMetricsDuring aHuddleDeliverParcelsfor DayGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitCaseMail fora RouteSearchRoutein DMSTeach aClerk Howto ScanMTELsIdentify aPain for aRetail Clerkand Fix itwith ThemImplementLMDStandardPlacards foran OfficeReflect onyour day ,WWW,CDB, LLSet Up andPlacardDispatchContainersCheck outPeakProcessingAnnexBackdoorManagementin an OfficeSay"ThankYou" to 5PeopleDo aSafetyGembaWalkComplete anOn StreetSamplingWork OrderPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)identify andReduce anOverprocessingWasteRetrieve aPackage fora CustomerWaiting inthe LobbyGiveCarriersExpectationsfor the DayObserveLoading -Identify 5OpportunitiesforImprovementPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Enter aMAQDeliverExpressMailIdentify andReduce aTransportationWasteAsk HowSomeone'sDay isGoingWorkUBBMHelp anOfficeCreate aFIRM sheetIdentify andReduce anInventoryWaste6S aRetailLobbyUpdatean SWIFirst-classHeroprofileWorkPRSMailAttend anOperationalHuddleLobbyAssistanceIdentify aPain for aClerk andFix it withThemConduct aPlant DockAuditMonitoringArrival QuailityCompleteSamplingWorkOrderIdentify andReduce aMotionWasteReplaceSuppliesin a POSComplete aPO BoxSamplingWork OrderMake aSafetyObservationCreate aHelpfulVisualSet DeliveryDayIndicator onPASS orDSSReviewRDCSeparationsIdentify andReduce aDefectWasteTeach aClerk aNewSkillsetWorkRFSParcelsDistributePO BoxMailEnterHazardWarningin RIMSFacilitate aTeachbackon aTopic/ProjectFacilitate aHuddle withthe RetailClerks6S aWorkspaceat a PostOfficeSay GoodMorningto 5PeoplePEAKMetric:OfficeVariance -GEMBA vitalGo on aFlowGembaWalkTeach aSupervisora NewReportMakeSomeone'sJob EaiserUtilize a NewContinuousImprovementToolFreeSpacePreparePARS/FPARSfor DispatchGo on aLoadingGembaWalkPEAKMetric: AAUProductivity -GEMBA vitalSet up Staticor DynamicRouteAssignmentsPracticeActiveListening toa Customer'sPainDistributeParcelsEntera PAQCoachSomeoneThrough anOpportunityRecognizeaTeammateWalk aRoutewith aCarrierReviewSDUSMetricsDuring aHuddleDeliverParcelsfor DayGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitCaseMail fora RouteSearchRoutein DMSTeach aClerk Howto ScanMTELsIdentify aPain for aRetail Clerkand Fix itwith ThemImplementLMDStandardPlacards foran OfficeReflect onyour day ,WWW,CDB, LLSet Up andPlacardDispatchContainersCheck outPeakProcessingAnnexBackdoorManagementin an OfficeSay"ThankYou" to 5PeopleDo aSafetyGembaWalkComplete anOn StreetSamplingWork OrderPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)identify andReduce anOverprocessingWasteRetrieve aPackage fora CustomerWaiting inthe LobbyGiveCarriersExpectationsfor the DayObserveLoading -Identify 5OpportunitiesforImprovementPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Enter aMAQDeliverExpressMailIdentify andReduce aTransportationWasteAsk HowSomeone'sDay isGoingWorkUBBMHelp anOfficeCreate aFIRM sheetIdentify andReduce anInventoryWaste6S aRetailLobbyUpdatean SWIFirst-classHeroprofileWorkPRSMailAttend anOperationalHuddleLobbyAssistanceIdentify aPain for aClerk andFix it withThemConduct aPlant DockAuditMonitoringArrival QuailityCompleteSamplingWorkOrderIdentify andReduce aMotionWasteReplaceSuppliesin a POSComplete aPO BoxSamplingWork OrderMake aSafetyObservationCreate aHelpfulVisualSet DeliveryDayIndicator onPASS orDSSReviewRDCSeparationsIdentify andReduce aDefectWasteTeach aClerk aNewSkillsetWorkRFSParcelsDistributePO BoxMailEnterHazardWarningin RIMS

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Facilitate a Teachback on a Topic/Project
  2. Facilitate a Huddle with the Retail Clerks
  3. 6S a Workspace at a Post Office
  4. Say Good Morning to 5 People
  5. PEAK Metric: Office Variance - GEMBA vital
  6. Go on a Flow Gemba Walk
  7. Teach a Supervisor a New Report
  8. Make Someone's Job Eaiser
  9. Utilize a New Continuous Improvement Tool
  10. Free Space
  11. Prepare PARS/FPARS for Dispatch
  12. Go on a Loading Gemba Walk
  13. PEAK Metric: AAU Productivity - GEMBA vital
  14. Set up Static or Dynamic Route Assignments
  15. Practice Active Listening to a Customer's Pain
  16. Distribute Parcels
  17. Enter a PAQ
  18. Coach Someone Through an Opportunity
  19. Recognize a Teammate
  20. Walk a Route with a Carrier
  21. Review SDUS Metrics During a Huddle
  22. Deliver Parcels for Day
  23. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  24. Case Mail for a Route
  25. Search Route in DMS
  26. Teach a Clerk How to Scan MTELs
  27. Identify a Pain for a Retail Clerk and Fix it with Them
  28. Implement LMD Standard Placards for an Office
  29. Reflect on your day , WWW, CDB, LL
  30. Set Up and Placard Dispatch Containers
  31. Check out Peak Processing Annex
  32. Backdoor Management in an Office
  33. Say "Thank You" to 5 People
  34. Do a Safety Gemba Walk
  35. Complete an On Street Sampling Work Order
  36. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  37. identify and Reduce an Overprocessing Waste
  38. Retrieve a Package for a Customer Waiting in the Lobby
  39. Give Carriers Expectations for the Day
  40. Observe Loading - Identify 5 Opportunities for Improvement
  41. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  42. Enter a MAQ
  43. Deliver Express Mail
  44. Identify and Reduce a Transportation Waste
  45. Ask How Someone's Day is Going
  46. Work UBBM
  47. Help an Office Create a FIRM sheet
  48. Identify and Reduce an Inventory Waste
  49. 6S a Retail Lobby
  50. Update an SWI
  51. First-class Hero profile
  52. Work PRS Mail
  53. Attend an Operational Huddle
  54. Lobby Assistance
  55. Identify a Pain for a Clerk and Fix it with Them
  56. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  57. Complete Sampling Work Order
  58. Identify and Reduce a Motion Waste
  59. Replace Supplies in a POS
  60. Complete a PO Box Sampling Work Order
  61. Make a Safety Observation
  62. Create a Helpful Visual
  63. Set Delivery Day Indicator on PASS or DSS
  64. Review RDC Separations
  65. Identify and Reduce a Defect Waste
  66. Teach a Clerk a New Skillset
  67. Work RFS Parcels
  68. Distribute PO Box Mail
  69. Enter Hazard Warning in RIMS