Say GoodMorningto 5PeopleDo aSafetyGembaWalkEntera PAQGo on aFlowGembaWalkBackdoorManagementin an OfficeSet up Staticor DynamicRouteAssignmentsAttend anOperationalHuddleDistributePO BoxMailFreeSpaceReviewRDCSeparationsFacilitate aHuddle withthe RetailClerksGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitUpdatean SWIHelp anOfficeCreate aFIRM sheetCheck outPeakProcessingAnnexComplete anOn StreetSamplingWork OrderDeliverParcelsfor DayRecognizeaTeammateTeach aSupervisora NewReportImplementLMDStandardPlacards foran OfficeSet DeliveryDayIndicator onPASS orDSSPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)ReviewSDUSMetricsDuring aHuddleMakeSomeone'sJob EaiserWorkUBBMReflect onyour day ,WWW,CDB, LLPEAKMetric: AAUProductivity -GEMBA vitalMake aSafetyObservationCaseMail fora RouteIdentify andReduce anInventoryWasteEnterHazardWarningin RIMS6S aWorkspaceat a PostOfficeidentify andReduce anOverprocessingWasteSet Up andPlacardDispatchContainers6S aRetailLobbyCompleteSamplingWorkOrderIdentify andReduce aTransportationWasteIdentify aPain for aClerk andFix it withThemWalk aRoutewith aCarrierComplete aPO BoxSamplingWork OrderPreparePARS/FPARSfor DispatchPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PracticeActiveListening toa Customer'sPainGiveCarriersExpectationsfor the DayGo on aLoadingGembaWalkIdentify andReduce aMotionWasteFirst-classHeroprofileTeach aClerk Howto ScanMTELsSay"ThankYou" to 5PeopleReplaceSuppliesin a POSPEAKMetric:OfficeVariance -GEMBA vitalTeach aClerk aNewSkillsetConduct aPlant DockAuditMonitoringArrival QuailityAsk HowSomeone'sDay isGoingLobbyAssistanceWorkPRSMailUtilize a NewContinuousImprovementToolSearchRoutein DMSIdentify aPain for aRetail Clerkand Fix itwith ThemFacilitate aTeachbackon aTopic/ProjectDistributeParcelsEnter aMAQCoachSomeoneThrough anOpportunityDeliverExpressMailCreate aHelpfulVisualObserveLoading -Identify 5OpportunitiesforImprovementWorkRFSParcelsIdentify andReduce aDefectWasteRetrieve aPackage fora CustomerWaiting inthe LobbySay GoodMorningto 5PeopleDo aSafetyGembaWalkEntera PAQGo on aFlowGembaWalkBackdoorManagementin an OfficeSet up Staticor DynamicRouteAssignmentsAttend anOperationalHuddleDistributePO BoxMailFreeSpaceReviewRDCSeparationsFacilitate aHuddle withthe RetailClerksGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitUpdatean SWIHelp anOfficeCreate aFIRM sheetCheck outPeakProcessingAnnexComplete anOn StreetSamplingWork OrderDeliverParcelsfor DayRecognizeaTeammateTeach aSupervisora NewReportImplementLMDStandardPlacards foran OfficeSet DeliveryDayIndicator onPASS orDSSPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)ReviewSDUSMetricsDuring aHuddleMakeSomeone'sJob EaiserWorkUBBMReflect onyour day ,WWW,CDB, LLPEAKMetric: AAUProductivity -GEMBA vitalMake aSafetyObservationCaseMail fora RouteIdentify andReduce anInventoryWasteEnterHazardWarningin RIMS6S aWorkspaceat a PostOfficeidentify andReduce anOverprocessingWasteSet Up andPlacardDispatchContainers6S aRetailLobbyCompleteSamplingWorkOrderIdentify andReduce aTransportationWasteIdentify aPain for aClerk andFix it withThemWalk aRoutewith aCarrierComplete aPO BoxSamplingWork OrderPreparePARS/FPARSfor DispatchPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PracticeActiveListening toa Customer'sPainGiveCarriersExpectationsfor the DayGo on aLoadingGembaWalkIdentify andReduce aMotionWasteFirst-classHeroprofileTeach aClerk Howto ScanMTELsSay"ThankYou" to 5PeopleReplaceSuppliesin a POSPEAKMetric:OfficeVariance -GEMBA vitalTeach aClerk aNewSkillsetConduct aPlant DockAuditMonitoringArrival QuailityAsk HowSomeone'sDay isGoingLobbyAssistanceWorkPRSMailUtilize a NewContinuousImprovementToolSearchRoutein DMSIdentify aPain for aRetail Clerkand Fix itwith ThemFacilitate aTeachbackon aTopic/ProjectDistributeParcelsEnter aMAQCoachSomeoneThrough anOpportunityDeliverExpressMailCreate aHelpfulVisualObserveLoading -Identify 5OpportunitiesforImprovementWorkRFSParcelsIdentify andReduce aDefectWasteRetrieve aPackage fora CustomerWaiting inthe Lobby

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Say Good Morning to 5 People
  2. Do a Safety Gemba Walk
  3. Enter a PAQ
  4. Go on a Flow Gemba Walk
  5. Backdoor Management in an Office
  6. Set up Static or Dynamic Route Assignments
  7. Attend an Operational Huddle
  8. Distribute PO Box Mail
  9. Free Space
  10. Review RDC Separations
  11. Facilitate a Huddle with the Retail Clerks
  12. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  13. Update an SWI
  14. Help an Office Create a FIRM sheet
  15. Check out Peak Processing Annex
  16. Complete an On Street Sampling Work Order
  17. Deliver Parcels for Day
  18. Recognize a Teammate
  19. Teach a Supervisor a New Report
  20. Implement LMD Standard Placards for an Office
  21. Set Delivery Day Indicator on PASS or DSS
  22. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  23. Review SDUS Metrics During a Huddle
  24. Make Someone's Job Eaiser
  25. Work UBBM
  26. Reflect on your day , WWW, CDB, LL
  27. PEAK Metric: AAU Productivity - GEMBA vital
  28. Make a Safety Observation
  29. Case Mail for a Route
  30. Identify and Reduce an Inventory Waste
  31. Enter Hazard Warning in RIMS
  32. 6S a Workspace at a Post Office
  33. identify and Reduce an Overprocessing Waste
  34. Set Up and Placard Dispatch Containers
  35. 6S a Retail Lobby
  36. Complete Sampling Work Order
  37. Identify and Reduce a Transportation Waste
  38. Identify a Pain for a Clerk and Fix it with Them
  39. Walk a Route with a Carrier
  40. Complete a PO Box Sampling Work Order
  41. Prepare PARS/FPARS for Dispatch
  42. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  43. Practice Active Listening to a Customer's Pain
  44. Give Carriers Expectations for the Day
  45. Go on a Loading Gemba Walk
  46. Identify and Reduce a Motion Waste
  47. First-class Hero profile
  48. Teach a Clerk How to Scan MTELs
  49. Say "Thank You" to 5 People
  50. Replace Supplies in a POS
  51. PEAK Metric: Office Variance - GEMBA vital
  52. Teach a Clerk a New Skillset
  53. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  54. Ask How Someone's Day is Going
  55. Lobby Assistance
  56. Work PRS Mail
  57. Utilize a New Continuous Improvement Tool
  58. Search Route in DMS
  59. Identify a Pain for a Retail Clerk and Fix it with Them
  60. Facilitate a Teachback on a Topic/Project
  61. Distribute Parcels
  62. Enter a MAQ
  63. Coach Someone Through an Opportunity
  64. Deliver Express Mail
  65. Create a Helpful Visual
  66. Observe Loading - Identify 5 Opportunities for Improvement
  67. Work RFS Parcels
  68. Identify and Reduce a Defect Waste
  69. Retrieve a Package for a Customer Waiting in the Lobby