Make aSafetyObservationWorkPRSMailReplaceSuppliesin a POSReflect onyour day ,WWW,CDB, LLPracticeActiveListening toa Customer'sPainGo on aLoadingGembaWalkEntera PAQObserveLoading -Identify 5OpportunitiesforImprovementDeliverExpressMailCaseMail fora RouteDistributePO BoxMailWorkRFSParcelsSay"ThankYou" to 5PeopleRecognizeaTeammateidentify andReduce anOverprocessingWastePEAKMetric: AAUProductivity -GEMBA vitalFacilitate aHuddle withthe RetailClerksPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Check outPeakProcessingAnnexPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)DeliverParcelsfor DayReviewRDCSeparationsComplete aPO BoxSamplingWork OrderLobbyAssistanceRetrieve aPackage fora CustomerWaiting inthe LobbyConduct aPlant DockAuditMonitoringArrival QuailityImplementLMDStandardPlacards foran OfficeCompleteSamplingWorkOrderIdentify aPain for aClerk andFix it withThemAttend anOperationalHuddleSay GoodMorningto 5PeopleComplete anOn StreetSamplingWork OrderUtilize a NewContinuousImprovementTool6S aWorkspaceat a PostOfficeEnter aMAQGo on aFlowGembaWalkIdentify andReduce aDefectWasteTeach aSupervisora NewReportCoachSomeoneThrough anOpportunityFreeSpaceWalk aRoutewith aCarrierSet Up andPlacardDispatchContainersTeach aClerk aNewSkillsetIdentify andReduce aMotionWasteIdentify andReduce aTransportationWasteReviewSDUSMetricsDuring aHuddleHelp anOfficeCreate aFIRM sheetUpdatean SWI6S aRetailLobbyFacilitate aTeachbackon aTopic/ProjectGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitBackdoorManagementin an OfficeAsk HowSomeone'sDay isGoingFirst-classHeroprofilePEAKMetric:OfficeVariance -GEMBA vitalSet up Staticor DynamicRouteAssignmentsSet DeliveryDayIndicator onPASS orDSSTeach aClerk Howto ScanMTELsMakeSomeone'sJob EaiserDistributeParcelsSearchRoutein DMSIdentify andReduce anInventoryWasteEnterHazardWarningin RIMSDo aSafetyGembaWalkPreparePARS/FPARSfor DispatchIdentify aPain for aRetail Clerkand Fix itwith ThemWorkUBBMCreate aHelpfulVisualGiveCarriersExpectationsfor the DayMake aSafetyObservationWorkPRSMailReplaceSuppliesin a POSReflect onyour day ,WWW,CDB, LLPracticeActiveListening toa Customer'sPainGo on aLoadingGembaWalkEntera PAQObserveLoading -Identify 5OpportunitiesforImprovementDeliverExpressMailCaseMail fora RouteDistributePO BoxMailWorkRFSParcelsSay"ThankYou" to 5PeopleRecognizeaTeammateidentify andReduce anOverprocessingWastePEAKMetric: AAUProductivity -GEMBA vitalFacilitate aHuddle withthe RetailClerksPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Check outPeakProcessingAnnexPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)DeliverParcelsfor DayReviewRDCSeparationsComplete aPO BoxSamplingWork OrderLobbyAssistanceRetrieve aPackage fora CustomerWaiting inthe LobbyConduct aPlant DockAuditMonitoringArrival QuailityImplementLMDStandardPlacards foran OfficeCompleteSamplingWorkOrderIdentify aPain for aClerk andFix it withThemAttend anOperationalHuddleSay GoodMorningto 5PeopleComplete anOn StreetSamplingWork OrderUtilize a NewContinuousImprovementTool6S aWorkspaceat a PostOfficeEnter aMAQGo on aFlowGembaWalkIdentify andReduce aDefectWasteTeach aSupervisora NewReportCoachSomeoneThrough anOpportunityFreeSpaceWalk aRoutewith aCarrierSet Up andPlacardDispatchContainersTeach aClerk aNewSkillsetIdentify andReduce aMotionWasteIdentify andReduce aTransportationWasteReviewSDUSMetricsDuring aHuddleHelp anOfficeCreate aFIRM sheetUpdatean SWI6S aRetailLobbyFacilitate aTeachbackon aTopic/ProjectGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitBackdoorManagementin an OfficeAsk HowSomeone'sDay isGoingFirst-classHeroprofilePEAKMetric:OfficeVariance -GEMBA vitalSet up Staticor DynamicRouteAssignmentsSet DeliveryDayIndicator onPASS orDSSTeach aClerk Howto ScanMTELsMakeSomeone'sJob EaiserDistributeParcelsSearchRoutein DMSIdentify andReduce anInventoryWasteEnterHazardWarningin RIMSDo aSafetyGembaWalkPreparePARS/FPARSfor DispatchIdentify aPain for aRetail Clerkand Fix itwith ThemWorkUBBMCreate aHelpfulVisualGiveCarriersExpectationsfor the Day

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a Safety Observation
  2. Work PRS Mail
  3. Replace Supplies in a POS
  4. Reflect on your day , WWW, CDB, LL
  5. Practice Active Listening to a Customer's Pain
  6. Go on a Loading Gemba Walk
  7. Enter a PAQ
  8. Observe Loading - Identify 5 Opportunities for Improvement
  9. Deliver Express Mail
  10. Case Mail for a Route
  11. Distribute PO Box Mail
  12. Work RFS Parcels
  13. Say "Thank You" to 5 People
  14. Recognize a Teammate
  15. identify and Reduce an Overprocessing Waste
  16. PEAK Metric: AAU Productivity - GEMBA vital
  17. Facilitate a Huddle with the Retail Clerks
  18. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  19. Check out Peak Processing Annex
  20. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  21. Deliver Parcels for Day
  22. Review RDC Separations
  23. Complete a PO Box Sampling Work Order
  24. Lobby Assistance
  25. Retrieve a Package for a Customer Waiting in the Lobby
  26. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  27. Implement LMD Standard Placards for an Office
  28. Complete Sampling Work Order
  29. Identify a Pain for a Clerk and Fix it with Them
  30. Attend an Operational Huddle
  31. Say Good Morning to 5 People
  32. Complete an On Street Sampling Work Order
  33. Utilize a New Continuous Improvement Tool
  34. 6S a Workspace at a Post Office
  35. Enter a MAQ
  36. Go on a Flow Gemba Walk
  37. Identify and Reduce a Defect Waste
  38. Teach a Supervisor a New Report
  39. Coach Someone Through an Opportunity
  40. Free Space
  41. Walk a Route with a Carrier
  42. Set Up and Placard Dispatch Containers
  43. Teach a Clerk a New Skillset
  44. Identify and Reduce a Motion Waste
  45. Identify and Reduce a Transportation Waste
  46. Review SDUS Metrics During a Huddle
  47. Help an Office Create a FIRM sheet
  48. Update an SWI
  49. 6S a Retail Lobby
  50. Facilitate a Teachback on a Topic/Project
  51. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  52. Backdoor Management in an Office
  53. Ask How Someone's Day is Going
  54. First-class Hero profile
  55. PEAK Metric: Office Variance - GEMBA vital
  56. Set up Static or Dynamic Route Assignments
  57. Set Delivery Day Indicator on PASS or DSS
  58. Teach a Clerk How to Scan MTELs
  59. Make Someone's Job Eaiser
  60. Distribute Parcels
  61. Search Route in DMS
  62. Identify and Reduce an Inventory Waste
  63. Enter Hazard Warning in RIMS
  64. Do a Safety Gemba Walk
  65. Prepare PARS/FPARS for Dispatch
  66. Identify a Pain for a Retail Clerk and Fix it with Them
  67. Work UBBM
  68. Create a Helpful Visual
  69. Give Carriers Expectations for the Day