PEAKMetric:OfficeVariance -GEMBA vitalGo on aFlowGembaWalk6S aWorkspaceat a PostOfficeCreate aHelpfulVisualWorkUBBMFreeSpaceImplementLMDStandardPlacards foran OfficeGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitIdentify aPain for aRetail Clerkand Fix itwith ThemDeliverParcelsfor DayAttend anOperationalHuddleWorkRFSParcelsDo aSafetyGembaWalkReviewSDUSMetricsDuring aHuddleDistributePO BoxMailSay"ThankYou" to 5PeopleMake aSafetyObservationDistributeParcelsComplete aPO BoxSamplingWork OrderCompleteSamplingWorkOrderPEAKMetric: AAUProductivity -GEMBA vitalTeach aClerk Howto ScanMTELsCaseMail fora RouteFacilitate aTeachbackon aTopic/ProjectComplete anOn StreetSamplingWork OrderSay GoodMorningto 5PeopleSet DeliveryDayIndicator onPASS orDSSReplaceSuppliesin a POSSet Up andPlacardDispatchContainersConduct aPlant DockAuditMonitoringArrival QuailityPreparePARS/FPARSfor DispatchAsk HowSomeone'sDay isGoingPracticeActiveListening toa Customer'sPainReviewRDCSeparations6S aRetailLobbyEnterHazardWarningin RIMSHelp anOfficeCreate aFIRM sheetUpdatean SWIBackdoorManagementin an OfficeRetrieve aPackage fora CustomerWaiting inthe LobbyIdentify andReduce aTransportationWasteGo on aLoadingGembaWalkUtilize a NewContinuousImprovementToolRecognizeaTeammateFacilitate aHuddle withthe RetailClerksWorkPRSMailMakeSomeone'sJob EaiserPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Set up Staticor DynamicRouteAssignmentsIdentify andReduce aDefectWasteDeliverExpressMailPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Enter aMAQReflect onyour day ,WWW,CDB, LLTeach aSupervisora NewReportObserveLoading -Identify 5OpportunitiesforImprovementLobbyAssistanceWalk aRoutewith aCarrierGiveCarriersExpectationsfor the DayCoachSomeoneThrough anOpportunityTeach aClerk aNewSkillsetIdentify andReduce anInventoryWasteFirst-classHeroprofileIdentify aPain for aClerk andFix it withThemidentify andReduce anOverprocessingWasteSearchRoutein DMSCheck outPeakProcessingAnnexEntera PAQIdentify andReduce aMotionWastePEAKMetric:OfficeVariance -GEMBA vitalGo on aFlowGembaWalk6S aWorkspaceat a PostOfficeCreate aHelpfulVisualWorkUBBMFreeSpaceImplementLMDStandardPlacards foran OfficeGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitIdentify aPain for aRetail Clerkand Fix itwith ThemDeliverParcelsfor DayAttend anOperationalHuddleWorkRFSParcelsDo aSafetyGembaWalkReviewSDUSMetricsDuring aHuddleDistributePO BoxMailSay"ThankYou" to 5PeopleMake aSafetyObservationDistributeParcelsComplete aPO BoxSamplingWork OrderCompleteSamplingWorkOrderPEAKMetric: AAUProductivity -GEMBA vitalTeach aClerk Howto ScanMTELsCaseMail fora RouteFacilitate aTeachbackon aTopic/ProjectComplete anOn StreetSamplingWork OrderSay GoodMorningto 5PeopleSet DeliveryDayIndicator onPASS orDSSReplaceSuppliesin a POSSet Up andPlacardDispatchContainersConduct aPlant DockAuditMonitoringArrival QuailityPreparePARS/FPARSfor DispatchAsk HowSomeone'sDay isGoingPracticeActiveListening toa Customer'sPainReviewRDCSeparations6S aRetailLobbyEnterHazardWarningin RIMSHelp anOfficeCreate aFIRM sheetUpdatean SWIBackdoorManagementin an OfficeRetrieve aPackage fora CustomerWaiting inthe LobbyIdentify andReduce aTransportationWasteGo on aLoadingGembaWalkUtilize a NewContinuousImprovementToolRecognizeaTeammateFacilitate aHuddle withthe RetailClerksWorkPRSMailMakeSomeone'sJob EaiserPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Set up Staticor DynamicRouteAssignmentsIdentify andReduce aDefectWasteDeliverExpressMailPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Enter aMAQReflect onyour day ,WWW,CDB, LLTeach aSupervisora NewReportObserveLoading -Identify 5OpportunitiesforImprovementLobbyAssistanceWalk aRoutewith aCarrierGiveCarriersExpectationsfor the DayCoachSomeoneThrough anOpportunityTeach aClerk aNewSkillsetIdentify andReduce anInventoryWasteFirst-classHeroprofileIdentify aPain for aClerk andFix it withThemidentify andReduce anOverprocessingWasteSearchRoutein DMSCheck outPeakProcessingAnnexEntera PAQIdentify andReduce aMotionWaste

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PEAK Metric: Office Variance - GEMBA vital
  2. Go on a Flow Gemba Walk
  3. 6S a Workspace at a Post Office
  4. Create a Helpful Visual
  5. Work UBBM
  6. Free Space
  7. Implement LMD Standard Placards for an Office
  8. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  9. Identify a Pain for a Retail Clerk and Fix it with Them
  10. Deliver Parcels for Day
  11. Attend an Operational Huddle
  12. Work RFS Parcels
  13. Do a Safety Gemba Walk
  14. Review SDUS Metrics During a Huddle
  15. Distribute PO Box Mail
  16. Say "Thank You" to 5 People
  17. Make a Safety Observation
  18. Distribute Parcels
  19. Complete a PO Box Sampling Work Order
  20. Complete Sampling Work Order
  21. PEAK Metric: AAU Productivity - GEMBA vital
  22. Teach a Clerk How to Scan MTELs
  23. Case Mail for a Route
  24. Facilitate a Teachback on a Topic/Project
  25. Complete an On Street Sampling Work Order
  26. Say Good Morning to 5 People
  27. Set Delivery Day Indicator on PASS or DSS
  28. Replace Supplies in a POS
  29. Set Up and Placard Dispatch Containers
  30. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  31. Prepare PARS/FPARS for Dispatch
  32. Ask How Someone's Day is Going
  33. Practice Active Listening to a Customer's Pain
  34. Review RDC Separations
  35. 6S a Retail Lobby
  36. Enter Hazard Warning in RIMS
  37. Help an Office Create a FIRM sheet
  38. Update an SWI
  39. Backdoor Management in an Office
  40. Retrieve a Package for a Customer Waiting in the Lobby
  41. Identify and Reduce a Transportation Waste
  42. Go on a Loading Gemba Walk
  43. Utilize a New Continuous Improvement Tool
  44. Recognize a Teammate
  45. Facilitate a Huddle with the Retail Clerks
  46. Work PRS Mail
  47. Make Someone's Job Eaiser
  48. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  49. Set up Static or Dynamic Route Assignments
  50. Identify and Reduce a Defect Waste
  51. Deliver Express Mail
  52. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  53. Enter a MAQ
  54. Reflect on your day , WWW, CDB, LL
  55. Teach a Supervisor a New Report
  56. Observe Loading - Identify 5 Opportunities for Improvement
  57. Lobby Assistance
  58. Walk a Route with a Carrier
  59. Give Carriers Expectations for the Day
  60. Coach Someone Through an Opportunity
  61. Teach a Clerk a New Skillset
  62. Identify and Reduce an Inventory Waste
  63. First-class Hero profile
  64. Identify a Pain for a Clerk and Fix it with Them
  65. identify and Reduce an Overprocessing Waste
  66. Search Route in DMS
  67. Check out Peak Processing Annex
  68. Enter a PAQ
  69. Identify and Reduce a Motion Waste