Help anOfficeCreate aFIRM sheetGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitReplaceSuppliesin a POSSet Up andPlacardDispatchContainersWorkPRSMailPreparePARS/FPARSfor DispatchWalk aRoutewith aCarrierCoachSomeoneThrough anOpportunitySet DeliveryDayIndicator onPASS orDSSFacilitate aTeachbackon aTopic/ProjectGiveCarriersExpectationsfor the DayRetrieve aPackage fora CustomerWaiting inthe LobbyDistributeParcelsIdentify andReduce aDefectWasteEnter aMAQReviewRDCSeparationsPEAKMetric: AAUProductivity -GEMBA vitalTeach aClerk Howto ScanMTELsFacilitate aHuddle withthe RetailClerksIdentify aPain for aRetail Clerkand Fix itwith ThemSet up Staticor DynamicRouteAssignmentsCompleteSamplingWorkOrderDeliverParcelsfor DayIdentify andReduce aTransportationWasteMakeSomeone'sJob EaiserEnterHazardWarningin RIMSEntera PAQSearchRoutein DMSWorkUBBMAttend anOperationalHuddleGo on aLoadingGembaWalkReviewSDUSMetricsDuring aHuddlePEAKMetric:OfficeVariance -GEMBA vital6S aRetailLobbyTeach aSupervisora NewReportDo aSafetyGembaWalkComplete anOn StreetSamplingWork OrderLobbyAssistanceRecognizeaTeammateUtilize a NewContinuousImprovementToolGo on aFlowGembaWalkCheck outPeakProcessingAnnexDistributePO BoxMailPracticeActiveListening toa Customer'sPainIdentify aPain for aClerk andFix it withThemImplementLMDStandardPlacards foran OfficeIdentify andReduce aMotionWasteUpdatean SWICreate aHelpfulVisualCaseMail fora RouteBackdoorManagementin an OfficeFreeSpaceMake aSafetyObservationSay"ThankYou" to 5PeopleObserveLoading -Identify 5OpportunitiesforImprovement6S aWorkspaceat a PostOfficePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)WorkRFSParcelsAsk HowSomeone'sDay isGoingSay GoodMorningto 5PeopleConduct aPlant DockAuditMonitoringArrival QuailityPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Complete aPO BoxSamplingWork OrderTeach aClerk aNewSkillsetFirst-classHeroprofileDeliverExpressMailReflect onyour day ,WWW,CDB, LLidentify andReduce anOverprocessingWasteIdentify andReduce anInventoryWasteHelp anOfficeCreate aFIRM sheetGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitReplaceSuppliesin a POSSet Up andPlacardDispatchContainersWorkPRSMailPreparePARS/FPARSfor DispatchWalk aRoutewith aCarrierCoachSomeoneThrough anOpportunitySet DeliveryDayIndicator onPASS orDSSFacilitate aTeachbackon aTopic/ProjectGiveCarriersExpectationsfor the DayRetrieve aPackage fora CustomerWaiting inthe LobbyDistributeParcelsIdentify andReduce aDefectWasteEnter aMAQReviewRDCSeparationsPEAKMetric: AAUProductivity -GEMBA vitalTeach aClerk Howto ScanMTELsFacilitate aHuddle withthe RetailClerksIdentify aPain for aRetail Clerkand Fix itwith ThemSet up Staticor DynamicRouteAssignmentsCompleteSamplingWorkOrderDeliverParcelsfor DayIdentify andReduce aTransportationWasteMakeSomeone'sJob EaiserEnterHazardWarningin RIMSEntera PAQSearchRoutein DMSWorkUBBMAttend anOperationalHuddleGo on aLoadingGembaWalkReviewSDUSMetricsDuring aHuddlePEAKMetric:OfficeVariance -GEMBA vital6S aRetailLobbyTeach aSupervisora NewReportDo aSafetyGembaWalkComplete anOn StreetSamplingWork OrderLobbyAssistanceRecognizeaTeammateUtilize a NewContinuousImprovementToolGo on aFlowGembaWalkCheck outPeakProcessingAnnexDistributePO BoxMailPracticeActiveListening toa Customer'sPainIdentify aPain for aClerk andFix it withThemImplementLMDStandardPlacards foran OfficeIdentify andReduce aMotionWasteUpdatean SWICreate aHelpfulVisualCaseMail fora RouteBackdoorManagementin an OfficeFreeSpaceMake aSafetyObservationSay"ThankYou" to 5PeopleObserveLoading -Identify 5OpportunitiesforImprovement6S aWorkspaceat a PostOfficePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)WorkRFSParcelsAsk HowSomeone'sDay isGoingSay GoodMorningto 5PeopleConduct aPlant DockAuditMonitoringArrival QuailityPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Complete aPO BoxSamplingWork OrderTeach aClerk aNewSkillsetFirst-classHeroprofileDeliverExpressMailReflect onyour day ,WWW,CDB, LLidentify andReduce anOverprocessingWasteIdentify andReduce anInventoryWaste

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help an Office Create a FIRM sheet
  2. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  3. Replace Supplies in a POS
  4. Set Up and Placard Dispatch Containers
  5. Work PRS Mail
  6. Prepare PARS/FPARS for Dispatch
  7. Walk a Route with a Carrier
  8. Coach Someone Through an Opportunity
  9. Set Delivery Day Indicator on PASS or DSS
  10. Facilitate a Teachback on a Topic/Project
  11. Give Carriers Expectations for the Day
  12. Retrieve a Package for a Customer Waiting in the Lobby
  13. Distribute Parcels
  14. Identify and Reduce a Defect Waste
  15. Enter a MAQ
  16. Review RDC Separations
  17. PEAK Metric: AAU Productivity - GEMBA vital
  18. Teach a Clerk How to Scan MTELs
  19. Facilitate a Huddle with the Retail Clerks
  20. Identify a Pain for a Retail Clerk and Fix it with Them
  21. Set up Static or Dynamic Route Assignments
  22. Complete Sampling Work Order
  23. Deliver Parcels for Day
  24. Identify and Reduce a Transportation Waste
  25. Make Someone's Job Eaiser
  26. Enter Hazard Warning in RIMS
  27. Enter a PAQ
  28. Search Route in DMS
  29. Work UBBM
  30. Attend an Operational Huddle
  31. Go on a Loading Gemba Walk
  32. Review SDUS Metrics During a Huddle
  33. PEAK Metric: Office Variance - GEMBA vital
  34. 6S a Retail Lobby
  35. Teach a Supervisor a New Report
  36. Do a Safety Gemba Walk
  37. Complete an On Street Sampling Work Order
  38. Lobby Assistance
  39. Recognize a Teammate
  40. Utilize a New Continuous Improvement Tool
  41. Go on a Flow Gemba Walk
  42. Check out Peak Processing Annex
  43. Distribute PO Box Mail
  44. Practice Active Listening to a Customer's Pain
  45. Identify a Pain for a Clerk and Fix it with Them
  46. Implement LMD Standard Placards for an Office
  47. Identify and Reduce a Motion Waste
  48. Update an SWI
  49. Create a Helpful Visual
  50. Case Mail for a Route
  51. Backdoor Management in an Office
  52. Free Space
  53. Make a Safety Observation
  54. Say "Thank You" to 5 People
  55. Observe Loading - Identify 5 Opportunities for Improvement
  56. 6S a Workspace at a Post Office
  57. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  58. Work RFS Parcels
  59. Ask How Someone's Day is Going
  60. Say Good Morning to 5 People
  61. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  62. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  63. Complete a PO Box Sampling Work Order
  64. Teach a Clerk a New Skillset
  65. First-class Hero profile
  66. Deliver Express Mail
  67. Reflect on your day , WWW, CDB, LL
  68. identify and Reduce an Overprocessing Waste
  69. Identify and Reduce an Inventory Waste