CoachSomeoneThrough anOpportunityReplaceSuppliesin a POSAsk HowSomeone'sDay isGoingIdentify andReduce aMotionWasteLobbyAssistanceEntera PAQCaseMail fora RouteDeliverExpressMailReviewRDCSeparationsSay GoodMorningto 5PeoplePracticeActiveListening toa Customer'sPainTeach aSupervisora NewReportMakeSomeone'sJob EaiserFacilitate aHuddle withthe RetailClerksWalk aRoutewith aCarrierRetrieve aPackage fora CustomerWaiting inthe LobbyComplete aPO BoxSamplingWork OrderDistributePO BoxMailDeliverParcelsfor DayReviewSDUSMetricsDuring aHuddleMake aSafetyObservationWorkPRSMailPEAKMetric: AAUProductivity -GEMBA vitalFacilitate aTeachbackon aTopic/ProjectIdentify aPain for aRetail Clerkand Fix itwith ThemSet Up andPlacardDispatchContainersGiveCarriersExpectationsfor the DayGo on aFlowGembaWalkSet up Staticor DynamicRouteAssignmentsGo on aLoadingGembaWalkPreparePARS/FPARSfor DispatchPEAKMetric:OfficeVariance -GEMBA vitalTeach aClerk aNewSkillsetPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Complete anOn StreetSamplingWork OrderUpdatean SWISearchRoutein DMSEnter aMAQ6S aWorkspaceat a PostOfficeDo aSafetyGembaWalkUtilize a NewContinuousImprovementToolAttend anOperationalHuddleRecognizeaTeammateIdentify andReduce aTransportationWasteSet DeliveryDayIndicator onPASS orDSSConduct aPlant DockAuditMonitoringArrival Quailityidentify andReduce anOverprocessingWasteCompleteSamplingWorkOrderFreeSpaceReflect onyour day ,WWW,CDB, LLFirst-classHeroprofileCheck outPeakProcessingAnnexTeach aClerk Howto ScanMTELsDistributeParcelsCreate aHelpfulVisualIdentify andReduce aDefectWasteBackdoorManagementin an OfficeSay"ThankYou" to 5PeopleWorkRFSParcelsPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Identify aPain for aClerk andFix it withThemIdentify andReduce anInventoryWasteObserveLoading -Identify 5OpportunitiesforImprovementGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitWorkUBBM6S aRetailLobbyImplementLMDStandardPlacards foran OfficeHelp anOfficeCreate aFIRM sheetEnterHazardWarningin RIMSCoachSomeoneThrough anOpportunityReplaceSuppliesin a POSAsk HowSomeone'sDay isGoingIdentify andReduce aMotionWasteLobbyAssistanceEntera PAQCaseMail fora RouteDeliverExpressMailReviewRDCSeparationsSay GoodMorningto 5PeoplePracticeActiveListening toa Customer'sPainTeach aSupervisora NewReportMakeSomeone'sJob EaiserFacilitate aHuddle withthe RetailClerksWalk aRoutewith aCarrierRetrieve aPackage fora CustomerWaiting inthe LobbyComplete aPO BoxSamplingWork OrderDistributePO BoxMailDeliverParcelsfor DayReviewSDUSMetricsDuring aHuddleMake aSafetyObservationWorkPRSMailPEAKMetric: AAUProductivity -GEMBA vitalFacilitate aTeachbackon aTopic/ProjectIdentify aPain for aRetail Clerkand Fix itwith ThemSet Up andPlacardDispatchContainersGiveCarriersExpectationsfor the DayGo on aFlowGembaWalkSet up Staticor DynamicRouteAssignmentsGo on aLoadingGembaWalkPreparePARS/FPARSfor DispatchPEAKMetric:OfficeVariance -GEMBA vitalTeach aClerk aNewSkillsetPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Complete anOn StreetSamplingWork OrderUpdatean SWISearchRoutein DMSEnter aMAQ6S aWorkspaceat a PostOfficeDo aSafetyGembaWalkUtilize a NewContinuousImprovementToolAttend anOperationalHuddleRecognizeaTeammateIdentify andReduce aTransportationWasteSet DeliveryDayIndicator onPASS orDSSConduct aPlant DockAuditMonitoringArrival Quailityidentify andReduce anOverprocessingWasteCompleteSamplingWorkOrderFreeSpaceReflect onyour day ,WWW,CDB, LLFirst-classHeroprofileCheck outPeakProcessingAnnexTeach aClerk Howto ScanMTELsDistributeParcelsCreate aHelpfulVisualIdentify andReduce aDefectWasteBackdoorManagementin an OfficeSay"ThankYou" to 5PeopleWorkRFSParcelsPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Identify aPain for aClerk andFix it withThemIdentify andReduce anInventoryWasteObserveLoading -Identify 5OpportunitiesforImprovementGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitWorkUBBM6S aRetailLobbyImplementLMDStandardPlacards foran OfficeHelp anOfficeCreate aFIRM sheetEnterHazardWarningin RIMS

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Coach Someone Through an Opportunity
  2. Replace Supplies in a POS
  3. Ask How Someone's Day is Going
  4. Identify and Reduce a Motion Waste
  5. Lobby Assistance
  6. Enter a PAQ
  7. Case Mail for a Route
  8. Deliver Express Mail
  9. Review RDC Separations
  10. Say Good Morning to 5 People
  11. Practice Active Listening to a Customer's Pain
  12. Teach a Supervisor a New Report
  13. Make Someone's Job Eaiser
  14. Facilitate a Huddle with the Retail Clerks
  15. Walk a Route with a Carrier
  16. Retrieve a Package for a Customer Waiting in the Lobby
  17. Complete a PO Box Sampling Work Order
  18. Distribute PO Box Mail
  19. Deliver Parcels for Day
  20. Review SDUS Metrics During a Huddle
  21. Make a Safety Observation
  22. Work PRS Mail
  23. PEAK Metric: AAU Productivity - GEMBA vital
  24. Facilitate a Teachback on a Topic/Project
  25. Identify a Pain for a Retail Clerk and Fix it with Them
  26. Set Up and Placard Dispatch Containers
  27. Give Carriers Expectations for the Day
  28. Go on a Flow Gemba Walk
  29. Set up Static or Dynamic Route Assignments
  30. Go on a Loading Gemba Walk
  31. Prepare PARS/FPARS for Dispatch
  32. PEAK Metric: Office Variance - GEMBA vital
  33. Teach a Clerk a New Skillset
  34. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  35. Complete an On Street Sampling Work Order
  36. Update an SWI
  37. Search Route in DMS
  38. Enter a MAQ
  39. 6S a Workspace at a Post Office
  40. Do a Safety Gemba Walk
  41. Utilize a New Continuous Improvement Tool
  42. Attend an Operational Huddle
  43. Recognize a Teammate
  44. Identify and Reduce a Transportation Waste
  45. Set Delivery Day Indicator on PASS or DSS
  46. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  47. identify and Reduce an Overprocessing Waste
  48. Complete Sampling Work Order
  49. Free Space
  50. Reflect on your day , WWW, CDB, LL
  51. First-class Hero profile
  52. Check out Peak Processing Annex
  53. Teach a Clerk How to Scan MTELs
  54. Distribute Parcels
  55. Create a Helpful Visual
  56. Identify and Reduce a Defect Waste
  57. Backdoor Management in an Office
  58. Say "Thank You" to 5 People
  59. Work RFS Parcels
  60. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  61. Identify a Pain for a Clerk and Fix it with Them
  62. Identify and Reduce an Inventory Waste
  63. Observe Loading - Identify 5 Opportunities for Improvement
  64. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  65. Work UBBM
  66. 6S a Retail Lobby
  67. Implement LMD Standard Placards for an Office
  68. Help an Office Create a FIRM sheet
  69. Enter Hazard Warning in RIMS