DeliverParcelsfor Dayidentify andReduce anOverprocessingWasteCaseMail fora RouteIdentify aPain for aClerk andFix it withThemRecognizeaTeammateLobbyAssistanceSay"ThankYou" to 5PeopleReviewRDCSeparationsIdentify andReduce anInventoryWasteAsk HowSomeone'sDay isGoingFacilitate aTeachbackon aTopic/ProjectCoachSomeoneThrough anOpportunityReplaceSuppliesin a POSPracticeActiveListening toa Customer'sPainComplete anOn StreetSamplingWork OrderPreparePARS/FPARSfor DispatchHelp anOfficeCreate aFIRM sheet6S aRetailLobbyUpdatean SWIGo on aFlowGembaWalkWorkPRSMailIdentify andReduce aTransportationWasteReviewSDUSMetricsDuring aHuddleTeach aClerk aNewSkillsetIdentify andReduce aDefectWastePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)DistributeParcelsEnter aMAQTeach aSupervisora NewReport6S aWorkspaceat a PostOfficeSet DeliveryDayIndicator onPASS orDSSComplete aPO BoxSamplingWork OrderCreate aHelpfulVisualMake aSafetyObservationPEAKMetric: AAUProductivity -GEMBA vitalWorkRFSParcelsDeliverExpressMailRetrieve aPackage fora CustomerWaiting inthe LobbyCheck outPeakProcessingAnnexWalk aRoutewith aCarrierPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Go on aLoadingGembaWalkIdentify andReduce aMotionWasteGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitConduct aPlant DockAuditMonitoringArrival QuailityWorkUBBMFreeSpacePEAKMetric:OfficeVariance -GEMBA vitalFirst-classHeroprofileSay GoodMorningto 5PeopleCompleteSamplingWorkOrderDo aSafetyGembaWalkSet up Staticor DynamicRouteAssignmentsAttend anOperationalHuddleIdentify aPain for aRetail Clerkand Fix itwith ThemReflect onyour day ,WWW,CDB, LLDistributePO BoxMailGiveCarriersExpectationsfor the DayEnterHazardWarningin RIMSImplementLMDStandardPlacards foran OfficeSet Up andPlacardDispatchContainersTeach aClerk Howto ScanMTELsSearchRoutein DMSUtilize a NewContinuousImprovementToolFacilitate aHuddle withthe RetailClerksObserveLoading -Identify 5OpportunitiesforImprovementMakeSomeone'sJob EaiserBackdoorManagementin an OfficeEntera PAQDeliverParcelsfor Dayidentify andReduce anOverprocessingWasteCaseMail fora RouteIdentify aPain for aClerk andFix it withThemRecognizeaTeammateLobbyAssistanceSay"ThankYou" to 5PeopleReviewRDCSeparationsIdentify andReduce anInventoryWasteAsk HowSomeone'sDay isGoingFacilitate aTeachbackon aTopic/ProjectCoachSomeoneThrough anOpportunityReplaceSuppliesin a POSPracticeActiveListening toa Customer'sPainComplete anOn StreetSamplingWork OrderPreparePARS/FPARSfor DispatchHelp anOfficeCreate aFIRM sheet6S aRetailLobbyUpdatean SWIGo on aFlowGembaWalkWorkPRSMailIdentify andReduce aTransportationWasteReviewSDUSMetricsDuring aHuddleTeach aClerk aNewSkillsetIdentify andReduce aDefectWastePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)DistributeParcelsEnter aMAQTeach aSupervisora NewReport6S aWorkspaceat a PostOfficeSet DeliveryDayIndicator onPASS orDSSComplete aPO BoxSamplingWork OrderCreate aHelpfulVisualMake aSafetyObservationPEAKMetric: AAUProductivity -GEMBA vitalWorkRFSParcelsDeliverExpressMailRetrieve aPackage fora CustomerWaiting inthe LobbyCheck outPeakProcessingAnnexWalk aRoutewith aCarrierPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Go on aLoadingGembaWalkIdentify andReduce aMotionWasteGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitConduct aPlant DockAuditMonitoringArrival QuailityWorkUBBMFreeSpacePEAKMetric:OfficeVariance -GEMBA vitalFirst-classHeroprofileSay GoodMorningto 5PeopleCompleteSamplingWorkOrderDo aSafetyGembaWalkSet up Staticor DynamicRouteAssignmentsAttend anOperationalHuddleIdentify aPain for aRetail Clerkand Fix itwith ThemReflect onyour day ,WWW,CDB, LLDistributePO BoxMailGiveCarriersExpectationsfor the DayEnterHazardWarningin RIMSImplementLMDStandardPlacards foran OfficeSet Up andPlacardDispatchContainersTeach aClerk Howto ScanMTELsSearchRoutein DMSUtilize a NewContinuousImprovementToolFacilitate aHuddle withthe RetailClerksObserveLoading -Identify 5OpportunitiesforImprovementMakeSomeone'sJob EaiserBackdoorManagementin an OfficeEntera PAQ

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deliver Parcels for Day
  2. identify and Reduce an Overprocessing Waste
  3. Case Mail for a Route
  4. Identify a Pain for a Clerk and Fix it with Them
  5. Recognize a Teammate
  6. Lobby Assistance
  7. Say "Thank You" to 5 People
  8. Review RDC Separations
  9. Identify and Reduce an Inventory Waste
  10. Ask How Someone's Day is Going
  11. Facilitate a Teachback on a Topic/Project
  12. Coach Someone Through an Opportunity
  13. Replace Supplies in a POS
  14. Practice Active Listening to a Customer's Pain
  15. Complete an On Street Sampling Work Order
  16. Prepare PARS/FPARS for Dispatch
  17. Help an Office Create a FIRM sheet
  18. 6S a Retail Lobby
  19. Update an SWI
  20. Go on a Flow Gemba Walk
  21. Work PRS Mail
  22. Identify and Reduce a Transportation Waste
  23. Review SDUS Metrics During a Huddle
  24. Teach a Clerk a New Skillset
  25. Identify and Reduce a Defect Waste
  26. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  27. Distribute Parcels
  28. Enter a MAQ
  29. Teach a Supervisor a New Report
  30. 6S a Workspace at a Post Office
  31. Set Delivery Day Indicator on PASS or DSS
  32. Complete a PO Box Sampling Work Order
  33. Create a Helpful Visual
  34. Make a Safety Observation
  35. PEAK Metric: AAU Productivity - GEMBA vital
  36. Work RFS Parcels
  37. Deliver Express Mail
  38. Retrieve a Package for a Customer Waiting in the Lobby
  39. Check out Peak Processing Annex
  40. Walk a Route with a Carrier
  41. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  42. Go on a Loading Gemba Walk
  43. Identify and Reduce a Motion Waste
  44. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  45. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  46. Work UBBM
  47. Free Space
  48. PEAK Metric: Office Variance - GEMBA vital
  49. First-class Hero profile
  50. Say Good Morning to 5 People
  51. Complete Sampling Work Order
  52. Do a Safety Gemba Walk
  53. Set up Static or Dynamic Route Assignments
  54. Attend an Operational Huddle
  55. Identify a Pain for a Retail Clerk and Fix it with Them
  56. Reflect on your day , WWW, CDB, LL
  57. Distribute PO Box Mail
  58. Give Carriers Expectations for the Day
  59. Enter Hazard Warning in RIMS
  60. Implement LMD Standard Placards for an Office
  61. Set Up and Placard Dispatch Containers
  62. Teach a Clerk How to Scan MTELs
  63. Search Route in DMS
  64. Utilize a New Continuous Improvement Tool
  65. Facilitate a Huddle with the Retail Clerks
  66. Observe Loading - Identify 5 Opportunities for Improvement
  67. Make Someone's Job Eaiser
  68. Backdoor Management in an Office
  69. Enter a PAQ