First-classHeroprofileIdentify andReduce aTransportationWasteGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitFreeSpaceObserveLoading -Identify 5OpportunitiesforImprovementReviewRDCSeparationsEnterHazardWarningin RIMSMakeSomeone'sJob EaiserCreate aHelpfulVisualWorkRFSParcelsPEAKMetric:OfficeVariance -GEMBA vitalPEAKMetric: AAUProductivity -GEMBA vitalTeach aClerk Howto ScanMTELsIdentify andReduce anInventoryWasteDistributePO BoxMailConduct aPlant DockAuditMonitoringArrival QuailitySet DeliveryDayIndicator onPASS orDSSWalk aRoutewith aCarrierMake aSafetyObservation6S aWorkspaceat a PostOfficeGo on aLoadingGembaWalkCheck outPeakProcessingAnnexSay"ThankYou" to 5PeopleIdentify aPain for aRetail Clerkand Fix itwith ThemPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)CoachSomeoneThrough anOpportunityFacilitate aTeachbackon aTopic/ProjectRetrieve aPackage fora CustomerWaiting inthe LobbyPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)GiveCarriersExpectationsfor the DayLobbyAssistanceUpdatean SWIEntera PAQDeliverParcelsfor DayIdentify andReduce aMotionWasteReviewSDUSMetricsDuring aHuddleBackdoorManagementin an OfficeDeliverExpressMailWorkPRSMailPreparePARS/FPARSfor DispatchSet Up andPlacardDispatchContainersGo on aFlowGembaWalkTeach aSupervisora NewReportFacilitate aHuddle withthe RetailClerksAttend anOperationalHuddleSearchRoutein DMSAsk HowSomeone'sDay isGoing6S aRetailLobbyDo aSafetyGembaWalkDistributeParcelsComplete anOn StreetSamplingWork OrderPracticeActiveListening toa Customer'sPainEnter aMAQidentify andReduce anOverprocessingWasteIdentify aPain for aClerk andFix it withThemHelp anOfficeCreate aFIRM sheetCompleteSamplingWorkOrderWorkUBBMSet up Staticor DynamicRouteAssignmentsReflect onyour day ,WWW,CDB, LLReplaceSuppliesin a POSUtilize a NewContinuousImprovementToolSay GoodMorningto 5PeopleImplementLMDStandardPlacards foran OfficeRecognizeaTeammateCaseMail fora RouteTeach aClerk aNewSkillsetIdentify andReduce aDefectWasteComplete aPO BoxSamplingWork OrderFirst-classHeroprofileIdentify andReduce aTransportationWasteGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitFreeSpaceObserveLoading -Identify 5OpportunitiesforImprovementReviewRDCSeparationsEnterHazardWarningin RIMSMakeSomeone'sJob EaiserCreate aHelpfulVisualWorkRFSParcelsPEAKMetric:OfficeVariance -GEMBA vitalPEAKMetric: AAUProductivity -GEMBA vitalTeach aClerk Howto ScanMTELsIdentify andReduce anInventoryWasteDistributePO BoxMailConduct aPlant DockAuditMonitoringArrival QuailitySet DeliveryDayIndicator onPASS orDSSWalk aRoutewith aCarrierMake aSafetyObservation6S aWorkspaceat a PostOfficeGo on aLoadingGembaWalkCheck outPeakProcessingAnnexSay"ThankYou" to 5PeopleIdentify aPain for aRetail Clerkand Fix itwith ThemPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)CoachSomeoneThrough anOpportunityFacilitate aTeachbackon aTopic/ProjectRetrieve aPackage fora CustomerWaiting inthe LobbyPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)GiveCarriersExpectationsfor the DayLobbyAssistanceUpdatean SWIEntera PAQDeliverParcelsfor DayIdentify andReduce aMotionWasteReviewSDUSMetricsDuring aHuddleBackdoorManagementin an OfficeDeliverExpressMailWorkPRSMailPreparePARS/FPARSfor DispatchSet Up andPlacardDispatchContainersGo on aFlowGembaWalkTeach aSupervisora NewReportFacilitate aHuddle withthe RetailClerksAttend anOperationalHuddleSearchRoutein DMSAsk HowSomeone'sDay isGoing6S aRetailLobbyDo aSafetyGembaWalkDistributeParcelsComplete anOn StreetSamplingWork OrderPracticeActiveListening toa Customer'sPainEnter aMAQidentify andReduce anOverprocessingWasteIdentify aPain for aClerk andFix it withThemHelp anOfficeCreate aFIRM sheetCompleteSamplingWorkOrderWorkUBBMSet up Staticor DynamicRouteAssignmentsReflect onyour day ,WWW,CDB, LLReplaceSuppliesin a POSUtilize a NewContinuousImprovementToolSay GoodMorningto 5PeopleImplementLMDStandardPlacards foran OfficeRecognizeaTeammateCaseMail fora RouteTeach aClerk aNewSkillsetIdentify andReduce aDefectWasteComplete aPO BoxSamplingWork Order

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. First-class Hero profile
  2. Identify and Reduce a Transportation Waste
  3. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  4. Free Space
  5. Observe Loading - Identify 5 Opportunities for Improvement
  6. Review RDC Separations
  7. Enter Hazard Warning in RIMS
  8. Make Someone's Job Eaiser
  9. Create a Helpful Visual
  10. Work RFS Parcels
  11. PEAK Metric: Office Variance - GEMBA vital
  12. PEAK Metric: AAU Productivity - GEMBA vital
  13. Teach a Clerk How to Scan MTELs
  14. Identify and Reduce an Inventory Waste
  15. Distribute PO Box Mail
  16. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  17. Set Delivery Day Indicator on PASS or DSS
  18. Walk a Route with a Carrier
  19. Make a Safety Observation
  20. 6S a Workspace at a Post Office
  21. Go on a Loading Gemba Walk
  22. Check out Peak Processing Annex
  23. Say "Thank You" to 5 People
  24. Identify a Pain for a Retail Clerk and Fix it with Them
  25. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  26. Coach Someone Through an Opportunity
  27. Facilitate a Teachback on a Topic/Project
  28. Retrieve a Package for a Customer Waiting in the Lobby
  29. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  30. Give Carriers Expectations for the Day
  31. Lobby Assistance
  32. Update an SWI
  33. Enter a PAQ
  34. Deliver Parcels for Day
  35. Identify and Reduce a Motion Waste
  36. Review SDUS Metrics During a Huddle
  37. Backdoor Management in an Office
  38. Deliver Express Mail
  39. Work PRS Mail
  40. Prepare PARS/FPARS for Dispatch
  41. Set Up and Placard Dispatch Containers
  42. Go on a Flow Gemba Walk
  43. Teach a Supervisor a New Report
  44. Facilitate a Huddle with the Retail Clerks
  45. Attend an Operational Huddle
  46. Search Route in DMS
  47. Ask How Someone's Day is Going
  48. 6S a Retail Lobby
  49. Do a Safety Gemba Walk
  50. Distribute Parcels
  51. Complete an On Street Sampling Work Order
  52. Practice Active Listening to a Customer's Pain
  53. Enter a MAQ
  54. identify and Reduce an Overprocessing Waste
  55. Identify a Pain for a Clerk and Fix it with Them
  56. Help an Office Create a FIRM sheet
  57. Complete Sampling Work Order
  58. Work UBBM
  59. Set up Static or Dynamic Route Assignments
  60. Reflect on your day , WWW, CDB, LL
  61. Replace Supplies in a POS
  62. Utilize a New Continuous Improvement Tool
  63. Say Good Morning to 5 People
  64. Implement LMD Standard Placards for an Office
  65. Recognize a Teammate
  66. Case Mail for a Route
  67. Teach a Clerk a New Skillset
  68. Identify and Reduce a Defect Waste
  69. Complete a PO Box Sampling Work Order