DeliverExpressMailImplementLMDStandardPlacards foran OfficeAsk HowSomeone'sDay isGoingWorkRFSParcelsConduct aPlant DockAuditMonitoringArrival QuailityIdentify andReduce anInventoryWasteTeach aSupervisora NewReportTeach aClerk aNewSkillsetEnter aMAQTeach aClerk Howto ScanMTELsGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitBackdoorManagementin an OfficeFacilitate aHuddle withthe RetailClerksFreeSpaceComplete anOn StreetSamplingWork OrderCaseMail fora RouteSet up Staticor DynamicRouteAssignmentsWorkUBBM6S aWorkspaceat a PostOfficePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Identify aPain for aRetail Clerkand Fix itwith ThemSet DeliveryDayIndicator onPASS orDSSDistributeParcelsCreate aHelpfulVisualReflect onyour day ,WWW,CDB, LLUpdatean SWIFacilitate aTeachbackon aTopic/Project6S aRetailLobbyReplaceSuppliesin a POSPEAKMetric: AAUProductivity -GEMBA vitalEntera PAQDistributePO BoxMailWorkPRSMailGo on aLoadingGembaWalkGiveCarriersExpectationsfor the DaySet Up andPlacardDispatchContainersReviewRDCSeparationsDo aSafetyGembaWalkObserveLoading -Identify 5OpportunitiesforImprovementGo on aFlowGembaWalkComplete aPO BoxSamplingWork OrderCompleteSamplingWorkOrderHelp anOfficeCreate aFIRM sheetAttend anOperationalHuddleIdentify andReduce aMotionWasteMake aSafetyObservationCoachSomeoneThrough anOpportunityWalk aRoutewith aCarrierPreparePARS/FPARSfor DispatchPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Identify andReduce aDefectWasteEnterHazardWarningin RIMSIdentify aPain for aClerk andFix it withThemPracticeActiveListening toa Customer'sPainLobbyAssistanceMakeSomeone'sJob EaiserSay"ThankYou" to 5PeopleFirst-classHeroprofileRecognizeaTeammateSearchRoutein DMSReviewSDUSMetricsDuring aHuddlePEAKMetric:OfficeVariance -GEMBA vitalCheck outPeakProcessingAnnexidentify andReduce anOverprocessingWasteIdentify andReduce aTransportationWasteUtilize a NewContinuousImprovementToolDeliverParcelsfor DaySay GoodMorningto 5PeopleRetrieve aPackage fora CustomerWaiting inthe LobbyDeliverExpressMailImplementLMDStandardPlacards foran OfficeAsk HowSomeone'sDay isGoingWorkRFSParcelsConduct aPlant DockAuditMonitoringArrival QuailityIdentify andReduce anInventoryWasteTeach aSupervisora NewReportTeach aClerk aNewSkillsetEnter aMAQTeach aClerk Howto ScanMTELsGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitBackdoorManagementin an OfficeFacilitate aHuddle withthe RetailClerksFreeSpaceComplete anOn StreetSamplingWork OrderCaseMail fora RouteSet up Staticor DynamicRouteAssignmentsWorkUBBM6S aWorkspaceat a PostOfficePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Identify aPain for aRetail Clerkand Fix itwith ThemSet DeliveryDayIndicator onPASS orDSSDistributeParcelsCreate aHelpfulVisualReflect onyour day ,WWW,CDB, LLUpdatean SWIFacilitate aTeachbackon aTopic/Project6S aRetailLobbyReplaceSuppliesin a POSPEAKMetric: AAUProductivity -GEMBA vitalEntera PAQDistributePO BoxMailWorkPRSMailGo on aLoadingGembaWalkGiveCarriersExpectationsfor the DaySet Up andPlacardDispatchContainersReviewRDCSeparationsDo aSafetyGembaWalkObserveLoading -Identify 5OpportunitiesforImprovementGo on aFlowGembaWalkComplete aPO BoxSamplingWork OrderCompleteSamplingWorkOrderHelp anOfficeCreate aFIRM sheetAttend anOperationalHuddleIdentify andReduce aMotionWasteMake aSafetyObservationCoachSomeoneThrough anOpportunityWalk aRoutewith aCarrierPreparePARS/FPARSfor DispatchPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Identify andReduce aDefectWasteEnterHazardWarningin RIMSIdentify aPain for aClerk andFix it withThemPracticeActiveListening toa Customer'sPainLobbyAssistanceMakeSomeone'sJob EaiserSay"ThankYou" to 5PeopleFirst-classHeroprofileRecognizeaTeammateSearchRoutein DMSReviewSDUSMetricsDuring aHuddlePEAKMetric:OfficeVariance -GEMBA vitalCheck outPeakProcessingAnnexidentify andReduce anOverprocessingWasteIdentify andReduce aTransportationWasteUtilize a NewContinuousImprovementToolDeliverParcelsfor DaySay GoodMorningto 5PeopleRetrieve aPackage fora CustomerWaiting inthe Lobby

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deliver Express Mail
  2. Implement LMD Standard Placards for an Office
  3. Ask How Someone's Day is Going
  4. Work RFS Parcels
  5. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  6. Identify and Reduce an Inventory Waste
  7. Teach a Supervisor a New Report
  8. Teach a Clerk a New Skillset
  9. Enter a MAQ
  10. Teach a Clerk How to Scan MTELs
  11. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  12. Backdoor Management in an Office
  13. Facilitate a Huddle with the Retail Clerks
  14. Free Space
  15. Complete an On Street Sampling Work Order
  16. Case Mail for a Route
  17. Set up Static or Dynamic Route Assignments
  18. Work UBBM
  19. 6S a Workspace at a Post Office
  20. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  21. Identify a Pain for a Retail Clerk and Fix it with Them
  22. Set Delivery Day Indicator on PASS or DSS
  23. Distribute Parcels
  24. Create a Helpful Visual
  25. Reflect on your day , WWW, CDB, LL
  26. Update an SWI
  27. Facilitate a Teachback on a Topic/Project
  28. 6S a Retail Lobby
  29. Replace Supplies in a POS
  30. PEAK Metric: AAU Productivity - GEMBA vital
  31. Enter a PAQ
  32. Distribute PO Box Mail
  33. Work PRS Mail
  34. Go on a Loading Gemba Walk
  35. Give Carriers Expectations for the Day
  36. Set Up and Placard Dispatch Containers
  37. Review RDC Separations
  38. Do a Safety Gemba Walk
  39. Observe Loading - Identify 5 Opportunities for Improvement
  40. Go on a Flow Gemba Walk
  41. Complete a PO Box Sampling Work Order
  42. Complete Sampling Work Order
  43. Help an Office Create a FIRM sheet
  44. Attend an Operational Huddle
  45. Identify and Reduce a Motion Waste
  46. Make a Safety Observation
  47. Coach Someone Through an Opportunity
  48. Walk a Route with a Carrier
  49. Prepare PARS/FPARS for Dispatch
  50. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  51. Identify and Reduce a Defect Waste
  52. Enter Hazard Warning in RIMS
  53. Identify a Pain for a Clerk and Fix it with Them
  54. Practice Active Listening to a Customer's Pain
  55. Lobby Assistance
  56. Make Someone's Job Eaiser
  57. Say "Thank You" to 5 People
  58. First-class Hero profile
  59. Recognize a Teammate
  60. Search Route in DMS
  61. Review SDUS Metrics During a Huddle
  62. PEAK Metric: Office Variance - GEMBA vital
  63. Check out Peak Processing Annex
  64. identify and Reduce an Overprocessing Waste
  65. Identify and Reduce a Transportation Waste
  66. Utilize a New Continuous Improvement Tool
  67. Deliver Parcels for Day
  68. Say Good Morning to 5 People
  69. Retrieve a Package for a Customer Waiting in the Lobby