identify andReduce anOverprocessingWasteUpdatean SWISet DeliveryDayIndicator onPASS orDSSCaseMail fora RouteReplaceSuppliesin a POSAsk HowSomeone'sDay isGoingCoachSomeoneThrough anOpportunityIdentify aPain for aRetail Clerkand Fix itwith ThemIdentify andReduce aDefectWasteComplete anOn StreetSamplingWork OrderWorkPRSMailGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitAttend anOperationalHuddleDo aSafetyGembaWalkGo on aFlowGembaWalkEnterHazardWarningin RIMSReviewSDUSMetricsDuring aHuddleLobbyAssistancePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Create aHelpfulVisualWalk aRoutewith aCarrierIdentify andReduce anInventoryWasteTeach aClerk Howto ScanMTELsConduct aPlant DockAuditMonitoringArrival QuailityIdentify andReduce aMotionWasteImplementLMDStandardPlacards foran OfficePreparePARS/FPARSfor DispatchGiveCarriersExpectationsfor the DayMakeSomeone'sJob EaiserFacilitate aTeachbackon aTopic/ProjectSet Up andPlacardDispatchContainersTeach aSupervisora NewReportPEAKMetric: AAUProductivity -GEMBA vitalSay GoodMorningto 5PeopleSearchRoutein DMSDeliverExpressMailIdentify andReduce aTransportationWasteRetrieve aPackage fora CustomerWaiting inthe LobbyRecognizeaTeammateFreeSpaceReviewRDCSeparationsObserveLoading -Identify 5OpportunitiesforImprovementUtilize a NewContinuousImprovementToolSet up Staticor DynamicRouteAssignmentsGo on aLoadingGembaWalkPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)CompleteSamplingWorkOrderDistributeParcelsComplete aPO BoxSamplingWork OrderWorkRFSParcelsPracticeActiveListening toa Customer'sPainDeliverParcelsfor Day6S aWorkspaceat a PostOfficeFirst-classHeroprofileEnter aMAQBackdoorManagementin an OfficeSay"ThankYou" to 5PeopleDistributePO BoxMailFacilitate aHuddle withthe RetailClerksTeach aClerk aNewSkillsetWorkUBBMIdentify aPain for aClerk andFix it withThemHelp anOfficeCreate aFIRM sheetMake aSafetyObservationEntera PAQCheck outPeakProcessingAnnexPEAKMetric:OfficeVariance -GEMBA vitalReflect onyour day ,WWW,CDB, LL6S aRetailLobbyidentify andReduce anOverprocessingWasteUpdatean SWISet DeliveryDayIndicator onPASS orDSSCaseMail fora RouteReplaceSuppliesin a POSAsk HowSomeone'sDay isGoingCoachSomeoneThrough anOpportunityIdentify aPain for aRetail Clerkand Fix itwith ThemIdentify andReduce aDefectWasteComplete anOn StreetSamplingWork OrderWorkPRSMailGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitAttend anOperationalHuddleDo aSafetyGembaWalkGo on aFlowGembaWalkEnterHazardWarningin RIMSReviewSDUSMetricsDuring aHuddleLobbyAssistancePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Create aHelpfulVisualWalk aRoutewith aCarrierIdentify andReduce anInventoryWasteTeach aClerk Howto ScanMTELsConduct aPlant DockAuditMonitoringArrival QuailityIdentify andReduce aMotionWasteImplementLMDStandardPlacards foran OfficePreparePARS/FPARSfor DispatchGiveCarriersExpectationsfor the DayMakeSomeone'sJob EaiserFacilitate aTeachbackon aTopic/ProjectSet Up andPlacardDispatchContainersTeach aSupervisora NewReportPEAKMetric: AAUProductivity -GEMBA vitalSay GoodMorningto 5PeopleSearchRoutein DMSDeliverExpressMailIdentify andReduce aTransportationWasteRetrieve aPackage fora CustomerWaiting inthe LobbyRecognizeaTeammateFreeSpaceReviewRDCSeparationsObserveLoading -Identify 5OpportunitiesforImprovementUtilize a NewContinuousImprovementToolSet up Staticor DynamicRouteAssignmentsGo on aLoadingGembaWalkPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)CompleteSamplingWorkOrderDistributeParcelsComplete aPO BoxSamplingWork OrderWorkRFSParcelsPracticeActiveListening toa Customer'sPainDeliverParcelsfor Day6S aWorkspaceat a PostOfficeFirst-classHeroprofileEnter aMAQBackdoorManagementin an OfficeSay"ThankYou" to 5PeopleDistributePO BoxMailFacilitate aHuddle withthe RetailClerksTeach aClerk aNewSkillsetWorkUBBMIdentify aPain for aClerk andFix it withThemHelp anOfficeCreate aFIRM sheetMake aSafetyObservationEntera PAQCheck outPeakProcessingAnnexPEAKMetric:OfficeVariance -GEMBA vitalReflect onyour day ,WWW,CDB, LL6S aRetailLobby

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. identify and Reduce an Overprocessing Waste
  2. Update an SWI
  3. Set Delivery Day Indicator on PASS or DSS
  4. Case Mail for a Route
  5. Replace Supplies in a POS
  6. Ask How Someone's Day is Going
  7. Coach Someone Through an Opportunity
  8. Identify a Pain for a Retail Clerk and Fix it with Them
  9. Identify and Reduce a Defect Waste
  10. Complete an On Street Sampling Work Order
  11. Work PRS Mail
  12. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  13. Attend an Operational Huddle
  14. Do a Safety Gemba Walk
  15. Go on a Flow Gemba Walk
  16. Enter Hazard Warning in RIMS
  17. Review SDUS Metrics During a Huddle
  18. Lobby Assistance
  19. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  20. Create a Helpful Visual
  21. Walk a Route with a Carrier
  22. Identify and Reduce an Inventory Waste
  23. Teach a Clerk How to Scan MTELs
  24. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  25. Identify and Reduce a Motion Waste
  26. Implement LMD Standard Placards for an Office
  27. Prepare PARS/FPARS for Dispatch
  28. Give Carriers Expectations for the Day
  29. Make Someone's Job Eaiser
  30. Facilitate a Teachback on a Topic/Project
  31. Set Up and Placard Dispatch Containers
  32. Teach a Supervisor a New Report
  33. PEAK Metric: AAU Productivity - GEMBA vital
  34. Say Good Morning to 5 People
  35. Search Route in DMS
  36. Deliver Express Mail
  37. Identify and Reduce a Transportation Waste
  38. Retrieve a Package for a Customer Waiting in the Lobby
  39. Recognize a Teammate
  40. Free Space
  41. Review RDC Separations
  42. Observe Loading - Identify 5 Opportunities for Improvement
  43. Utilize a New Continuous Improvement Tool
  44. Set up Static or Dynamic Route Assignments
  45. Go on a Loading Gemba Walk
  46. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  47. Complete Sampling Work Order
  48. Distribute Parcels
  49. Complete a PO Box Sampling Work Order
  50. Work RFS Parcels
  51. Practice Active Listening to a Customer's Pain
  52. Deliver Parcels for Day
  53. 6S a Workspace at a Post Office
  54. First-class Hero profile
  55. Enter a MAQ
  56. Backdoor Management in an Office
  57. Say "Thank You" to 5 People
  58. Distribute PO Box Mail
  59. Facilitate a Huddle with the Retail Clerks
  60. Teach a Clerk a New Skillset
  61. Work UBBM
  62. Identify a Pain for a Clerk and Fix it with Them
  63. Help an Office Create a FIRM sheet
  64. Make a Safety Observation
  65. Enter a PAQ
  66. Check out Peak Processing Annex
  67. PEAK Metric: Office Variance - GEMBA vital
  68. Reflect on your day , WWW, CDB, LL
  69. 6S a Retail Lobby