WorkRFSParcelsSet Up andPlacardDispatchContainersGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitTeach aClerk Howto ScanMTELsGo on aFlowGembaWalkAsk HowSomeone'sDay isGoing6S aRetailLobbyWalk aRoutewith aCarrierUpdatean SWIObserveLoading -Identify 5OpportunitiesforImprovementTeach aClerk aNewSkillsetLobbyAssistanceFreeSpaceReplaceSuppliesin a POSAttend anOperationalHuddleWorkUBBM6S aWorkspaceat a PostOfficePEAKMetric:OfficeVariance -GEMBA vitalSearchRoutein DMSFirst-classHeroprofileDistributePO BoxMailDeliverParcelsfor DayPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Complete anOn StreetSamplingWork OrderTeach aSupervisora NewReportCreate aHelpfulVisualEnter aMAQBackdoorManagementin an OfficeUtilize a NewContinuousImprovementToolIdentify andReduce aMotionWasteHelp anOfficeCreate aFIRM sheetIdentify andReduce anInventoryWasteSet DeliveryDayIndicator onPASS orDSSCheck outPeakProcessingAnnexRetrieve aPackage fora CustomerWaiting inthe LobbyCaseMail fora RouteReflect onyour day ,WWW,CDB, LLSay GoodMorningto 5PeopleIdentify aPain for aRetail Clerkand Fix itwith ThemFacilitate aTeachbackon aTopic/ProjectPracticeActiveListening toa Customer'sPainWorkPRSMailConduct aPlant DockAuditMonitoringArrival QuailityIdentify andReduce aDefectWasteEnterHazardWarningin RIMSEntera PAQFacilitate aHuddle withthe RetailClerksGo on aLoadingGembaWalkImplementLMDStandardPlacards foran OfficePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Identify andReduce aTransportationWasteComplete aPO BoxSamplingWork Orderidentify andReduce anOverprocessingWasteSay"ThankYou" to 5PeoplePEAKMetric: AAUProductivity -GEMBA vitalCompleteSamplingWorkOrderReviewSDUSMetricsDuring aHuddlePreparePARS/FPARSfor DispatchRecognizeaTeammateDistributeParcelsDo aSafetyGembaWalkDeliverExpressMailCoachSomeoneThrough anOpportunityReviewRDCSeparationsSet up Staticor DynamicRouteAssignmentsMakeSomeone'sJob EaiserIdentify aPain for aClerk andFix it withThemMake aSafetyObservationGiveCarriersExpectationsfor the DayWorkRFSParcelsSet Up andPlacardDispatchContainersGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitTeach aClerk Howto ScanMTELsGo on aFlowGembaWalkAsk HowSomeone'sDay isGoing6S aRetailLobbyWalk aRoutewith aCarrierUpdatean SWIObserveLoading -Identify 5OpportunitiesforImprovementTeach aClerk aNewSkillsetLobbyAssistanceFreeSpaceReplaceSuppliesin a POSAttend anOperationalHuddleWorkUBBM6S aWorkspaceat a PostOfficePEAKMetric:OfficeVariance -GEMBA vitalSearchRoutein DMSFirst-classHeroprofileDistributePO BoxMailDeliverParcelsfor DayPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Complete anOn StreetSamplingWork OrderTeach aSupervisora NewReportCreate aHelpfulVisualEnter aMAQBackdoorManagementin an OfficeUtilize a NewContinuousImprovementToolIdentify andReduce aMotionWasteHelp anOfficeCreate aFIRM sheetIdentify andReduce anInventoryWasteSet DeliveryDayIndicator onPASS orDSSCheck outPeakProcessingAnnexRetrieve aPackage fora CustomerWaiting inthe LobbyCaseMail fora RouteReflect onyour day ,WWW,CDB, LLSay GoodMorningto 5PeopleIdentify aPain for aRetail Clerkand Fix itwith ThemFacilitate aTeachbackon aTopic/ProjectPracticeActiveListening toa Customer'sPainWorkPRSMailConduct aPlant DockAuditMonitoringArrival QuailityIdentify andReduce aDefectWasteEnterHazardWarningin RIMSEntera PAQFacilitate aHuddle withthe RetailClerksGo on aLoadingGembaWalkImplementLMDStandardPlacards foran OfficePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Identify andReduce aTransportationWasteComplete aPO BoxSamplingWork Orderidentify andReduce anOverprocessingWasteSay"ThankYou" to 5PeoplePEAKMetric: AAUProductivity -GEMBA vitalCompleteSamplingWorkOrderReviewSDUSMetricsDuring aHuddlePreparePARS/FPARSfor DispatchRecognizeaTeammateDistributeParcelsDo aSafetyGembaWalkDeliverExpressMailCoachSomeoneThrough anOpportunityReviewRDCSeparationsSet up Staticor DynamicRouteAssignmentsMakeSomeone'sJob EaiserIdentify aPain for aClerk andFix it withThemMake aSafetyObservationGiveCarriersExpectationsfor the Day

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work RFS Parcels
  2. Set Up and Placard Dispatch Containers
  3. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  4. Teach a Clerk How to Scan MTELs
  5. Go on a Flow Gemba Walk
  6. Ask How Someone's Day is Going
  7. 6S a Retail Lobby
  8. Walk a Route with a Carrier
  9. Update an SWI
  10. Observe Loading - Identify 5 Opportunities for Improvement
  11. Teach a Clerk a New Skillset
  12. Lobby Assistance
  13. Free Space
  14. Replace Supplies in a POS
  15. Attend an Operational Huddle
  16. Work UBBM
  17. 6S a Workspace at a Post Office
  18. PEAK Metric: Office Variance - GEMBA vital
  19. Search Route in DMS
  20. First-class Hero profile
  21. Distribute PO Box Mail
  22. Deliver Parcels for Day
  23. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  24. Complete an On Street Sampling Work Order
  25. Teach a Supervisor a New Report
  26. Create a Helpful Visual
  27. Enter a MAQ
  28. Backdoor Management in an Office
  29. Utilize a New Continuous Improvement Tool
  30. Identify and Reduce a Motion Waste
  31. Help an Office Create a FIRM sheet
  32. Identify and Reduce an Inventory Waste
  33. Set Delivery Day Indicator on PASS or DSS
  34. Check out Peak Processing Annex
  35. Retrieve a Package for a Customer Waiting in the Lobby
  36. Case Mail for a Route
  37. Reflect on your day , WWW, CDB, LL
  38. Say Good Morning to 5 People
  39. Identify a Pain for a Retail Clerk and Fix it with Them
  40. Facilitate a Teachback on a Topic/Project
  41. Practice Active Listening to a Customer's Pain
  42. Work PRS Mail
  43. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  44. Identify and Reduce a Defect Waste
  45. Enter Hazard Warning in RIMS
  46. Enter a PAQ
  47. Facilitate a Huddle with the Retail Clerks
  48. Go on a Loading Gemba Walk
  49. Implement LMD Standard Placards for an Office
  50. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  51. Identify and Reduce a Transportation Waste
  52. Complete a PO Box Sampling Work Order
  53. identify and Reduce an Overprocessing Waste
  54. Say "Thank You" to 5 People
  55. PEAK Metric: AAU Productivity - GEMBA vital
  56. Complete Sampling Work Order
  57. Review SDUS Metrics During a Huddle
  58. Prepare PARS/FPARS for Dispatch
  59. Recognize a Teammate
  60. Distribute Parcels
  61. Do a Safety Gemba Walk
  62. Deliver Express Mail
  63. Coach Someone Through an Opportunity
  64. Review RDC Separations
  65. Set up Static or Dynamic Route Assignments
  66. Make Someone's Job Eaiser
  67. Identify a Pain for a Clerk and Fix it with Them
  68. Make a Safety Observation
  69. Give Carriers Expectations for the Day