CaseMail fora RouteUpdatean SWI6S aRetailLobbyGo on aLoadingGembaWalkSet Up andPlacardDispatchContainersFreeSpaceIdentify andReduce aMotionWastePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Ask HowSomeone'sDay isGoingEnter aMAQSearchRoutein DMSAttend anOperationalHuddleSet DeliveryDayIndicator onPASS orDSSDo aSafetyGembaWalkUtilize a NewContinuousImprovementToolBackdoorManagementin an OfficeIdentify andReduce aTransportationWasteReplaceSuppliesin a POSIdentify aPain for aRetail Clerkand Fix itwith ThemComplete anOn StreetSamplingWork OrderReviewSDUSMetricsDuring aHuddleDistributeParcelsGiveCarriersExpectationsfor the DayConduct aPlant DockAuditMonitoringArrival QuailityCompleteSamplingWorkOrderSay"ThankYou" to 5PeoplePEAKMetric:OfficeVariance -GEMBA vitalCheck outPeakProcessingAnnexRetrieve aPackage fora CustomerWaiting inthe LobbyIdentify aPain for aClerk andFix it withThemReflect onyour day ,WWW,CDB, LLGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitPracticeActiveListening toa Customer'sPainidentify andReduce anOverprocessingWasteTeach aClerk Howto ScanMTELs6S aWorkspaceat a PostOfficeIdentify andReduce aDefectWasteReviewRDCSeparationsRecognizeaTeammateEnterHazardWarningin RIMSWorkPRSMailDeliverParcelsfor DayWorkUBBMDeliverExpressMailTeach aSupervisora NewReportFacilitate aHuddle withthe RetailClerksEntera PAQHelp anOfficeCreate aFIRM sheetIdentify andReduce anInventoryWasteObserveLoading -Identify 5OpportunitiesforImprovementFirst-classHeroprofileCreate aHelpfulVisualImplementLMDStandardPlacards foran OfficeWalk aRoutewith aCarrierMake aSafetyObservationCoachSomeoneThrough anOpportunityPreparePARS/FPARSfor DispatchLobbyAssistancePEAKMetric: AAUProductivity -GEMBA vitalSay GoodMorningto 5PeopleWorkRFSParcelsSet up Staticor DynamicRouteAssignmentsFacilitate aTeachbackon aTopic/ProjectComplete aPO BoxSamplingWork OrderDistributePO BoxMailGo on aFlowGembaWalkPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)MakeSomeone'sJob EaiserTeach aClerk aNewSkillsetCaseMail fora RouteUpdatean SWI6S aRetailLobbyGo on aLoadingGembaWalkSet Up andPlacardDispatchContainersFreeSpaceIdentify andReduce aMotionWastePEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Ask HowSomeone'sDay isGoingEnter aMAQSearchRoutein DMSAttend anOperationalHuddleSet DeliveryDayIndicator onPASS orDSSDo aSafetyGembaWalkUtilize a NewContinuousImprovementToolBackdoorManagementin an OfficeIdentify andReduce aTransportationWasteReplaceSuppliesin a POSIdentify aPain for aRetail Clerkand Fix itwith ThemComplete anOn StreetSamplingWork OrderReviewSDUSMetricsDuring aHuddleDistributeParcelsGiveCarriersExpectationsfor the DayConduct aPlant DockAuditMonitoringArrival QuailityCompleteSamplingWorkOrderSay"ThankYou" to 5PeoplePEAKMetric:OfficeVariance -GEMBA vitalCheck outPeakProcessingAnnexRetrieve aPackage fora CustomerWaiting inthe LobbyIdentify aPain for aClerk andFix it withThemReflect onyour day ,WWW,CDB, LLGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitPracticeActiveListening toa Customer'sPainidentify andReduce anOverprocessingWasteTeach aClerk Howto ScanMTELs6S aWorkspaceat a PostOfficeIdentify andReduce aDefectWasteReviewRDCSeparationsRecognizeaTeammateEnterHazardWarningin RIMSWorkPRSMailDeliverParcelsfor DayWorkUBBMDeliverExpressMailTeach aSupervisora NewReportFacilitate aHuddle withthe RetailClerksEntera PAQHelp anOfficeCreate aFIRM sheetIdentify andReduce anInventoryWasteObserveLoading -Identify 5OpportunitiesforImprovementFirst-classHeroprofileCreate aHelpfulVisualImplementLMDStandardPlacards foran OfficeWalk aRoutewith aCarrierMake aSafetyObservationCoachSomeoneThrough anOpportunityPreparePARS/FPARSfor DispatchLobbyAssistancePEAKMetric: AAUProductivity -GEMBA vitalSay GoodMorningto 5PeopleWorkRFSParcelsSet up Staticor DynamicRouteAssignmentsFacilitate aTeachbackon aTopic/ProjectComplete aPO BoxSamplingWork OrderDistributePO BoxMailGo on aFlowGembaWalkPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)MakeSomeone'sJob EaiserTeach aClerk aNewSkillset

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Case Mail for a Route
  2. Update an SWI
  3. 6S a Retail Lobby
  4. Go on a Loading Gemba Walk
  5. Set Up and Placard Dispatch Containers
  6. Free Space
  7. Identify and Reduce a Motion Waste
  8. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  9. Ask How Someone's Day is Going
  10. Enter a MAQ
  11. Search Route in DMS
  12. Attend an Operational Huddle
  13. Set Delivery Day Indicator on PASS or DSS
  14. Do a Safety Gemba Walk
  15. Utilize a New Continuous Improvement Tool
  16. Backdoor Management in an Office
  17. Identify and Reduce a Transportation Waste
  18. Replace Supplies in a POS
  19. Identify a Pain for a Retail Clerk and Fix it with Them
  20. Complete an On Street Sampling Work Order
  21. Review SDUS Metrics During a Huddle
  22. Distribute Parcels
  23. Give Carriers Expectations for the Day
  24. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  25. Complete Sampling Work Order
  26. Say "Thank You" to 5 People
  27. PEAK Metric: Office Variance - GEMBA vital
  28. Check out Peak Processing Annex
  29. Retrieve a Package for a Customer Waiting in the Lobby
  30. Identify a Pain for a Clerk and Fix it with Them
  31. Reflect on your day , WWW, CDB, LL
  32. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  33. Practice Active Listening to a Customer's Pain
  34. identify and Reduce an Overprocessing Waste
  35. Teach a Clerk How to Scan MTELs
  36. 6S a Workspace at a Post Office
  37. Identify and Reduce a Defect Waste
  38. Review RDC Separations
  39. Recognize a Teammate
  40. Enter Hazard Warning in RIMS
  41. Work PRS Mail
  42. Deliver Parcels for Day
  43. Work UBBM
  44. Deliver Express Mail
  45. Teach a Supervisor a New Report
  46. Facilitate a Huddle with the Retail Clerks
  47. Enter a PAQ
  48. Help an Office Create a FIRM sheet
  49. Identify and Reduce an Inventory Waste
  50. Observe Loading - Identify 5 Opportunities for Improvement
  51. First-class Hero profile
  52. Create a Helpful Visual
  53. Implement LMD Standard Placards for an Office
  54. Walk a Route with a Carrier
  55. Make a Safety Observation
  56. Coach Someone Through an Opportunity
  57. Prepare PARS/FPARS for Dispatch
  58. Lobby Assistance
  59. PEAK Metric: AAU Productivity - GEMBA vital
  60. Say Good Morning to 5 People
  61. Work RFS Parcels
  62. Set up Static or Dynamic Route Assignments
  63. Facilitate a Teachback on a Topic/Project
  64. Complete a PO Box Sampling Work Order
  65. Distribute PO Box Mail
  66. Go on a Flow Gemba Walk
  67. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  68. Make Someone's Job Eaiser
  69. Teach a Clerk a New Skillset