Complete anOn StreetSamplingWork OrderComplete aPO BoxSamplingWork OrderIdentify andReduce anInventoryWasteWorkRFSParcelsUtilize a NewContinuousImprovementToolIdentify aPain for aRetail Clerkand Fix itwith Them6S aWorkspaceat a PostOfficeFirst-classHeroprofileDistributePO BoxMailCompleteSamplingWorkOrderPracticeActiveListening toa Customer'sPainBackdoorManagementin an OfficeCheck outPeakProcessingAnnexCaseMail fora RouteConduct aPlant DockAuditMonitoringArrival QuailityObserveLoading -Identify 5OpportunitiesforImprovementAsk HowSomeone'sDay isGoingTeach aClerk aNewSkillsetWorkPRSMailRecognizeaTeammateSet up Staticor DynamicRouteAssignmentsSearchRoutein DMSAttend anOperationalHuddle6S aRetailLobbyLobbyAssistanceRetrieve aPackage fora CustomerWaiting inthe LobbyPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Reflect onyour day ,WWW,CDB, LLDeliverParcelsfor DayPEAKMetric:OfficeVariance -GEMBA vitalIdentify aPain for aClerk andFix it withThemWorkUBBMFacilitate aTeachbackon aTopic/ProjectCoachSomeoneThrough anOpportunityFacilitate aHuddle withthe RetailClerksGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitSet DeliveryDayIndicator onPASS orDSSReplaceSuppliesin a POSReviewSDUSMetricsDuring aHuddleidentify andReduce anOverprocessingWasteEntera PAQTeach aClerk Howto ScanMTELsGo on aFlowGembaWalkPEAKMetric: AAUProductivity -GEMBA vitalDo aSafetyGembaWalkMakeSomeone'sJob EaiserPreparePARS/FPARSfor DispatchIdentify andReduce aDefectWasteSay"ThankYou" to 5PeopleFreeSpaceIdentify andReduce aMotionWasteCreate aHelpfulVisualEnter aMAQEnterHazardWarningin RIMSWalk aRoutewith aCarrierPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)GiveCarriersExpectationsfor the DaySay GoodMorningto 5PeopleDistributeParcelsHelp anOfficeCreate aFIRM sheetImplementLMDStandardPlacards foran OfficeMake aSafetyObservationUpdatean SWISet Up andPlacardDispatchContainersDeliverExpressMailReviewRDCSeparationsGo on aLoadingGembaWalkIdentify andReduce aTransportationWasteTeach aSupervisora NewReportComplete anOn StreetSamplingWork OrderComplete aPO BoxSamplingWork OrderIdentify andReduce anInventoryWasteWorkRFSParcelsUtilize a NewContinuousImprovementToolIdentify aPain for aRetail Clerkand Fix itwith Them6S aWorkspaceat a PostOfficeFirst-classHeroprofileDistributePO BoxMailCompleteSamplingWorkOrderPracticeActiveListening toa Customer'sPainBackdoorManagementin an OfficeCheck outPeakProcessingAnnexCaseMail fora RouteConduct aPlant DockAuditMonitoringArrival QuailityObserveLoading -Identify 5OpportunitiesforImprovementAsk HowSomeone'sDay isGoingTeach aClerk aNewSkillsetWorkPRSMailRecognizeaTeammateSet up Staticor DynamicRouteAssignmentsSearchRoutein DMSAttend anOperationalHuddle6S aRetailLobbyLobbyAssistanceRetrieve aPackage fora CustomerWaiting inthe LobbyPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Reflect onyour day ,WWW,CDB, LLDeliverParcelsfor DayPEAKMetric:OfficeVariance -GEMBA vitalIdentify aPain for aClerk andFix it withThemWorkUBBMFacilitate aTeachbackon aTopic/ProjectCoachSomeoneThrough anOpportunityFacilitate aHuddle withthe RetailClerksGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitSet DeliveryDayIndicator onPASS orDSSReplaceSuppliesin a POSReviewSDUSMetricsDuring aHuddleidentify andReduce anOverprocessingWasteEntera PAQTeach aClerk Howto ScanMTELsGo on aFlowGembaWalkPEAKMetric: AAUProductivity -GEMBA vitalDo aSafetyGembaWalkMakeSomeone'sJob EaiserPreparePARS/FPARSfor DispatchIdentify andReduce aDefectWasteSay"ThankYou" to 5PeopleFreeSpaceIdentify andReduce aMotionWasteCreate aHelpfulVisualEnter aMAQEnterHazardWarningin RIMSWalk aRoutewith aCarrierPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)GiveCarriersExpectationsfor the DaySay GoodMorningto 5PeopleDistributeParcelsHelp anOfficeCreate aFIRM sheetImplementLMDStandardPlacards foran OfficeMake aSafetyObservationUpdatean SWISet Up andPlacardDispatchContainersDeliverExpressMailReviewRDCSeparationsGo on aLoadingGembaWalkIdentify andReduce aTransportationWasteTeach aSupervisora NewReport

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete an On Street Sampling Work Order
  2. Complete a PO Box Sampling Work Order
  3. Identify and Reduce an Inventory Waste
  4. Work RFS Parcels
  5. Utilize a New Continuous Improvement Tool
  6. Identify a Pain for a Retail Clerk and Fix it with Them
  7. 6S a Workspace at a Post Office
  8. First-class Hero profile
  9. Distribute PO Box Mail
  10. Complete Sampling Work Order
  11. Practice Active Listening to a Customer's Pain
  12. Backdoor Management in an Office
  13. Check out Peak Processing Annex
  14. Case Mail for a Route
  15. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  16. Observe Loading - Identify 5 Opportunities for Improvement
  17. Ask How Someone's Day is Going
  18. Teach a Clerk a New Skillset
  19. Work PRS Mail
  20. Recognize a Teammate
  21. Set up Static or Dynamic Route Assignments
  22. Search Route in DMS
  23. Attend an Operational Huddle
  24. 6S a Retail Lobby
  25. Lobby Assistance
  26. Retrieve a Package for a Customer Waiting in the Lobby
  27. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  28. Reflect on your day , WWW, CDB, LL
  29. Deliver Parcels for Day
  30. PEAK Metric: Office Variance - GEMBA vital
  31. Identify a Pain for a Clerk and Fix it with Them
  32. Work UBBM
  33. Facilitate a Teachback on a Topic/Project
  34. Coach Someone Through an Opportunity
  35. Facilitate a Huddle with the Retail Clerks
  36. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  37. Set Delivery Day Indicator on PASS or DSS
  38. Replace Supplies in a POS
  39. Review SDUS Metrics During a Huddle
  40. identify and Reduce an Overprocessing Waste
  41. Enter a PAQ
  42. Teach a Clerk How to Scan MTELs
  43. Go on a Flow Gemba Walk
  44. PEAK Metric: AAU Productivity - GEMBA vital
  45. Do a Safety Gemba Walk
  46. Make Someone's Job Eaiser
  47. Prepare PARS/FPARS for Dispatch
  48. Identify and Reduce a Defect Waste
  49. Say "Thank You" to 5 People
  50. Free Space
  51. Identify and Reduce a Motion Waste
  52. Create a Helpful Visual
  53. Enter a MAQ
  54. Enter Hazard Warning in RIMS
  55. Walk a Route with a Carrier
  56. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  57. Give Carriers Expectations for the Day
  58. Say Good Morning to 5 People
  59. Distribute Parcels
  60. Help an Office Create a FIRM sheet
  61. Implement LMD Standard Placards for an Office
  62. Make a Safety Observation
  63. Update an SWI
  64. Set Up and Placard Dispatch Containers
  65. Deliver Express Mail
  66. Review RDC Separations
  67. Go on a Loading Gemba Walk
  68. Identify and Reduce a Transportation Waste
  69. Teach a Supervisor a New Report