ImplementLMDStandardPlacards foran OfficeGo on aFlowGembaWalkObserveLoading -Identify 5OpportunitiesforImprovementRecognizeaTeammateIdentify andReduce anInventoryWasteTeach aClerk Howto ScanMTELsFirst-classHeroprofileFreeSpaceFacilitate aHuddle withthe RetailClerksPEAKMetric: AAUProductivity -GEMBA vitalAsk HowSomeone'sDay isGoingGiveCarriersExpectationsfor the DayDistributePO BoxMailEnterHazardWarningin RIMSAttend anOperationalHuddleidentify andReduce anOverprocessingWasteBackdoorManagementin an OfficeSet DeliveryDayIndicator onPASS orDSSGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitIdentify andReduce aMotionWasteDeliverParcelsfor DayUtilize a NewContinuousImprovementToolCheck outPeakProcessingAnnexLobbyAssistanceDeliverExpressMailDistributeParcelsSet up Staticor DynamicRouteAssignmentsSay GoodMorningto 5People6S aWorkspaceat a PostOfficeMake aSafetyObservationCreate aHelpfulVisualHelp anOfficeCreate aFIRM sheetEnter aMAQWorkUBBMEntera PAQConduct aPlant DockAuditMonitoringArrival QuailityIdentify aPain for aClerk andFix it withThemWalk aRoutewith aCarrierCaseMail fora RouteRetrieve aPackage fora CustomerWaiting inthe LobbyCoachSomeoneThrough anOpportunityIdentify andReduce aTransportationWasteReviewSDUSMetricsDuring aHuddleFacilitate aTeachbackon aTopic/ProjectCompleteSamplingWorkOrderPEAKMetric:OfficeVariance -GEMBA vitalSet Up andPlacardDispatchContainersIdentify andReduce aDefectWasteTeach aSupervisora NewReportSay"ThankYou" to 5PeopleSearchRoutein DMSPreparePARS/FPARSfor DispatchReplaceSuppliesin a POSPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)MakeSomeone'sJob EaiserPracticeActiveListening toa Customer'sPainComplete aPO BoxSamplingWork OrderGo on aLoadingGembaWalkReflect onyour day ,WWW,CDB, LLTeach aClerk aNewSkillsetComplete anOn StreetSamplingWork OrderReviewRDCSeparationsWorkPRSMailUpdatean SWI6S aRetailLobbyWorkRFSParcelsDo aSafetyGembaWalkPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Identify aPain for aRetail Clerkand Fix itwith ThemImplementLMDStandardPlacards foran OfficeGo on aFlowGembaWalkObserveLoading -Identify 5OpportunitiesforImprovementRecognizeaTeammateIdentify andReduce anInventoryWasteTeach aClerk Howto ScanMTELsFirst-classHeroprofileFreeSpaceFacilitate aHuddle withthe RetailClerksPEAKMetric: AAUProductivity -GEMBA vitalAsk HowSomeone'sDay isGoingGiveCarriersExpectationsfor the DayDistributePO BoxMailEnterHazardWarningin RIMSAttend anOperationalHuddleidentify andReduce anOverprocessingWasteBackdoorManagementin an OfficeSet DeliveryDayIndicator onPASS orDSSGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitIdentify andReduce aMotionWasteDeliverParcelsfor DayUtilize a NewContinuousImprovementToolCheck outPeakProcessingAnnexLobbyAssistanceDeliverExpressMailDistributeParcelsSet up Staticor DynamicRouteAssignmentsSay GoodMorningto 5People6S aWorkspaceat a PostOfficeMake aSafetyObservationCreate aHelpfulVisualHelp anOfficeCreate aFIRM sheetEnter aMAQWorkUBBMEntera PAQConduct aPlant DockAuditMonitoringArrival QuailityIdentify aPain for aClerk andFix it withThemWalk aRoutewith aCarrierCaseMail fora RouteRetrieve aPackage fora CustomerWaiting inthe LobbyCoachSomeoneThrough anOpportunityIdentify andReduce aTransportationWasteReviewSDUSMetricsDuring aHuddleFacilitate aTeachbackon aTopic/ProjectCompleteSamplingWorkOrderPEAKMetric:OfficeVariance -GEMBA vitalSet Up andPlacardDispatchContainersIdentify andReduce aDefectWasteTeach aSupervisora NewReportSay"ThankYou" to 5PeopleSearchRoutein DMSPreparePARS/FPARSfor DispatchReplaceSuppliesin a POSPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)MakeSomeone'sJob EaiserPracticeActiveListening toa Customer'sPainComplete aPO BoxSamplingWork OrderGo on aLoadingGembaWalkReflect onyour day ,WWW,CDB, LLTeach aClerk aNewSkillsetComplete anOn StreetSamplingWork OrderReviewRDCSeparationsWorkPRSMailUpdatean SWI6S aRetailLobbyWorkRFSParcelsDo aSafetyGembaWalkPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Identify aPain for aRetail Clerkand Fix itwith Them

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Implement LMD Standard Placards for an Office
  2. Go on a Flow Gemba Walk
  3. Observe Loading - Identify 5 Opportunities for Improvement
  4. Recognize a Teammate
  5. Identify and Reduce an Inventory Waste
  6. Teach a Clerk How to Scan MTELs
  7. First-class Hero profile
  8. Free Space
  9. Facilitate a Huddle with the Retail Clerks
  10. PEAK Metric: AAU Productivity - GEMBA vital
  11. Ask How Someone's Day is Going
  12. Give Carriers Expectations for the Day
  13. Distribute PO Box Mail
  14. Enter Hazard Warning in RIMS
  15. Attend an Operational Huddle
  16. identify and Reduce an Overprocessing Waste
  17. Backdoor Management in an Office
  18. Set Delivery Day Indicator on PASS or DSS
  19. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  20. Identify and Reduce a Motion Waste
  21. Deliver Parcels for Day
  22. Utilize a New Continuous Improvement Tool
  23. Check out Peak Processing Annex
  24. Lobby Assistance
  25. Deliver Express Mail
  26. Distribute Parcels
  27. Set up Static or Dynamic Route Assignments
  28. Say Good Morning to 5 People
  29. 6S a Workspace at a Post Office
  30. Make a Safety Observation
  31. Create a Helpful Visual
  32. Help an Office Create a FIRM sheet
  33. Enter a MAQ
  34. Work UBBM
  35. Enter a PAQ
  36. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  37. Identify a Pain for a Clerk and Fix it with Them
  38. Walk a Route with a Carrier
  39. Case Mail for a Route
  40. Retrieve a Package for a Customer Waiting in the Lobby
  41. Coach Someone Through an Opportunity
  42. Identify and Reduce a Transportation Waste
  43. Review SDUS Metrics During a Huddle
  44. Facilitate a Teachback on a Topic/Project
  45. Complete Sampling Work Order
  46. PEAK Metric: Office Variance - GEMBA vital
  47. Set Up and Placard Dispatch Containers
  48. Identify and Reduce a Defect Waste
  49. Teach a Supervisor a New Report
  50. Say "Thank You" to 5 People
  51. Search Route in DMS
  52. Prepare PARS/FPARS for Dispatch
  53. Replace Supplies in a POS
  54. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  55. Make Someone's Job Eaiser
  56. Practice Active Listening to a Customer's Pain
  57. Complete a PO Box Sampling Work Order
  58. Go on a Loading Gemba Walk
  59. Reflect on your day , WWW, CDB, LL
  60. Teach a Clerk a New Skillset
  61. Complete an On Street Sampling Work Order
  62. Review RDC Separations
  63. Work PRS Mail
  64. Update an SWI
  65. 6S a Retail Lobby
  66. Work RFS Parcels
  67. Do a Safety Gemba Walk
  68. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  69. Identify a Pain for a Retail Clerk and Fix it with Them