Help anOfficeCreate aFIRM sheetWorkPRSMailBackdoorManagementin an OfficeComplete aPO BoxSamplingWork OrderGo on aFlowGembaWalkDistributePO BoxMailIdentify andReduce aTransportationWasteAttend anOperationalHuddleSay GoodMorningto 5PeopleIdentify andReduce aMotionWasteRecognizeaTeammateIdentify aPain for aClerk andFix it withThemEntera PAQIdentify andReduce aDefectWasteIdentify andReduce anInventoryWasteCheck outPeakProcessingAnnexConduct aPlant DockAuditMonitoringArrival QuailityTeach aClerk Howto ScanMTELsDo aSafetyGembaWalkCaseMail fora RoutePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Make aSafetyObservationPracticeActiveListening toa Customer'sPainReplaceSuppliesin a POSMakeSomeone'sJob EaiserAsk HowSomeone'sDay isGoingFirst-classHeroprofileGiveCarriersExpectationsfor the DayWorkUBBM6S aWorkspaceat a PostOfficeEnter aMAQComplete anOn StreetSamplingWork OrderReviewRDCSeparationsDeliverParcelsfor DayReviewSDUSMetricsDuring aHuddleObserveLoading -Identify 5OpportunitiesforImprovementPEAKMetric: AAUProductivity -GEMBA vitalSearchRoutein DMSUtilize a NewContinuousImprovementToolImplementLMDStandardPlacards foran OfficeSay"ThankYou" to 5PeopleSet Up andPlacardDispatchContainersCoachSomeoneThrough anOpportunityDeliverExpressMailWalk aRoutewith aCarrierCompleteSamplingWorkOrderSet DeliveryDayIndicator onPASS orDSSRetrieve aPackage fora CustomerWaiting inthe LobbyFacilitate aHuddle withthe RetailClerksPEAKMetric:OfficeVariance -GEMBA vitalTeach aSupervisora NewReportFacilitate aTeachbackon aTopic/ProjectReflect onyour day ,WWW,CDB, LLUpdatean SWIGo on aLoadingGembaWalkGemba Walk ata PlantFollowingDispatchesfrom theDelivery Unit6S aRetailLobbyEnterHazardWarningin RIMSWorkRFSParcelsIdentify aPain for aRetail Clerkand Fix itwith Themidentify andReduce anOverprocessingWasteDistributeParcelsLobbyAssistancePreparePARS/FPARSfor DispatchPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Set up Staticor DynamicRouteAssignmentsCreate aHelpfulVisualTeach aClerk aNewSkillsetFreeSpaceHelp anOfficeCreate aFIRM sheetWorkPRSMailBackdoorManagementin an OfficeComplete aPO BoxSamplingWork OrderGo on aFlowGembaWalkDistributePO BoxMailIdentify andReduce aTransportationWasteAttend anOperationalHuddleSay GoodMorningto 5PeopleIdentify andReduce aMotionWasteRecognizeaTeammateIdentify aPain for aClerk andFix it withThemEntera PAQIdentify andReduce aDefectWasteIdentify andReduce anInventoryWasteCheck outPeakProcessingAnnexConduct aPlant DockAuditMonitoringArrival QuailityTeach aClerk Howto ScanMTELsDo aSafetyGembaWalkCaseMail fora RoutePEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Make aSafetyObservationPracticeActiveListening toa Customer'sPainReplaceSuppliesin a POSMakeSomeone'sJob EaiserAsk HowSomeone'sDay isGoingFirst-classHeroprofileGiveCarriersExpectationsfor the DayWorkUBBM6S aWorkspaceat a PostOfficeEnter aMAQComplete anOn StreetSamplingWork OrderReviewRDCSeparationsDeliverParcelsfor DayReviewSDUSMetricsDuring aHuddleObserveLoading -Identify 5OpportunitiesforImprovementPEAKMetric: AAUProductivity -GEMBA vitalSearchRoutein DMSUtilize a NewContinuousImprovementToolImplementLMDStandardPlacards foran OfficeSay"ThankYou" to 5PeopleSet Up andPlacardDispatchContainersCoachSomeoneThrough anOpportunityDeliverExpressMailWalk aRoutewith aCarrierCompleteSamplingWorkOrderSet DeliveryDayIndicator onPASS orDSSRetrieve aPackage fora CustomerWaiting inthe LobbyFacilitate aHuddle withthe RetailClerksPEAKMetric:OfficeVariance -GEMBA vitalTeach aSupervisora NewReportFacilitate aTeachbackon aTopic/ProjectReflect onyour day ,WWW,CDB, LLUpdatean SWIGo on aLoadingGembaWalkGemba Walk ata PlantFollowingDispatchesfrom theDelivery Unit6S aRetailLobbyEnterHazardWarningin RIMSWorkRFSParcelsIdentify aPain for aRetail Clerkand Fix itwith Themidentify andReduce anOverprocessingWasteDistributeParcelsLobbyAssistancePreparePARS/FPARSfor DispatchPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Set up Staticor DynamicRouteAssignmentsCreate aHelpfulVisualTeach aClerk aNewSkillsetFreeSpace

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help an Office Create a FIRM sheet
  2. Work PRS Mail
  3. Backdoor Management in an Office
  4. Complete a PO Box Sampling Work Order
  5. Go on a Flow Gemba Walk
  6. Distribute PO Box Mail
  7. Identify and Reduce a Transportation Waste
  8. Attend an Operational Huddle
  9. Say Good Morning to 5 People
  10. Identify and Reduce a Motion Waste
  11. Recognize a Teammate
  12. Identify a Pain for a Clerk and Fix it with Them
  13. Enter a PAQ
  14. Identify and Reduce a Defect Waste
  15. Identify and Reduce an Inventory Waste
  16. Check out Peak Processing Annex
  17. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  18. Teach a Clerk How to Scan MTELs
  19. Do a Safety Gemba Walk
  20. Case Mail for a Route
  21. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  22. Make a Safety Observation
  23. Practice Active Listening to a Customer's Pain
  24. Replace Supplies in a POS
  25. Make Someone's Job Eaiser
  26. Ask How Someone's Day is Going
  27. First-class Hero profile
  28. Give Carriers Expectations for the Day
  29. Work UBBM
  30. 6S a Workspace at a Post Office
  31. Enter a MAQ
  32. Complete an On Street Sampling Work Order
  33. Review RDC Separations
  34. Deliver Parcels for Day
  35. Review SDUS Metrics During a Huddle
  36. Observe Loading - Identify 5 Opportunities for Improvement
  37. PEAK Metric: AAU Productivity - GEMBA vital
  38. Search Route in DMS
  39. Utilize a New Continuous Improvement Tool
  40. Implement LMD Standard Placards for an Office
  41. Say "Thank You" to 5 People
  42. Set Up and Placard Dispatch Containers
  43. Coach Someone Through an Opportunity
  44. Deliver Express Mail
  45. Walk a Route with a Carrier
  46. Complete Sampling Work Order
  47. Set Delivery Day Indicator on PASS or DSS
  48. Retrieve a Package for a Customer Waiting in the Lobby
  49. Facilitate a Huddle with the Retail Clerks
  50. PEAK Metric: Office Variance - GEMBA vital
  51. Teach a Supervisor a New Report
  52. Facilitate a Teachback on a Topic/Project
  53. Reflect on your day , WWW, CDB, LL
  54. Update an SWI
  55. Go on a Loading Gemba Walk
  56. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  57. 6S a Retail Lobby
  58. Enter Hazard Warning in RIMS
  59. Work RFS Parcels
  60. Identify a Pain for a Retail Clerk and Fix it with Them
  61. identify and Reduce an Overprocessing Waste
  62. Distribute Parcels
  63. Lobby Assistance
  64. Prepare PARS/FPARS for Dispatch
  65. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  66. Set up Static or Dynamic Route Assignments
  67. Create a Helpful Visual
  68. Teach a Clerk a New Skillset
  69. Free Space