6S aRetailLobbyReviewSDUSMetricsDuring aHuddleRecognizeaTeammateImplementLMDStandardPlacards foran OfficePEAKMetric: AAUProductivity -GEMBA vitalTeach aClerk Howto ScanMTELsPracticeActiveListening toa Customer'sPainSet up Staticor DynamicRouteAssignmentsIdentify aPain for aRetail Clerkand Fix itwith ThemGo on aLoadingGembaWalkCaseMail fora RouteSet DeliveryDayIndicator onPASS orDSSIdentify andReduce anInventoryWasteFreeSpaceReplaceSuppliesin a POSDeliverExpressMailSay"ThankYou" to 5PeopleDeliverParcelsfor DayCoachSomeoneThrough anOpportunityUpdatean SWIFirst-classHeroprofileCheck outPeakProcessingAnnexGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitIdentify andReduce aMotionWasteCreate aHelpfulVisualMake aSafetyObservationPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)WorkRFSParcelsIdentify andReduce aTransportationWasteAttend anOperationalHuddleRetrieve aPackage fora CustomerWaiting inthe LobbyComplete aPO BoxSamplingWork OrderIdentify andReduce aDefectWasteEntera PAQReflect onyour day ,WWW,CDB, LLTeach aClerk aNewSkillsetWalk aRoutewith aCarrierBackdoorManagementin an OfficeWorkUBBMFacilitate aTeachbackon aTopic/ProjectGiveCarriersExpectationsfor the DayMakeSomeone'sJob EaiserDistributePO BoxMailObserveLoading -Identify 5OpportunitiesforImprovementReviewRDCSeparationsCompleteSamplingWorkOrderPreparePARS/FPARSfor DispatchTeach aSupervisora NewReportConduct aPlant DockAuditMonitoringArrival QuailityEnterHazardWarningin RIMSidentify andReduce anOverprocessingWasteComplete anOn StreetSamplingWork OrderPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)LobbyAssistanceUtilize a NewContinuousImprovementTool6S aWorkspaceat a PostOfficeAsk HowSomeone'sDay isGoingFacilitate aHuddle withthe RetailClerksSay GoodMorningto 5PeoplePEAKMetric:OfficeVariance -GEMBA vitalDistributeParcelsGo on aFlowGembaWalkEnter aMAQDo aSafetyGembaWalkHelp anOfficeCreate aFIRM sheetIdentify aPain for aClerk andFix it withThemSearchRoutein DMSSet Up andPlacardDispatchContainersWorkPRSMail6S aRetailLobbyReviewSDUSMetricsDuring aHuddleRecognizeaTeammateImplementLMDStandardPlacards foran OfficePEAKMetric: AAUProductivity -GEMBA vitalTeach aClerk Howto ScanMTELsPracticeActiveListening toa Customer'sPainSet up Staticor DynamicRouteAssignmentsIdentify aPain for aRetail Clerkand Fix itwith ThemGo on aLoadingGembaWalkCaseMail fora RouteSet DeliveryDayIndicator onPASS orDSSIdentify andReduce anInventoryWasteFreeSpaceReplaceSuppliesin a POSDeliverExpressMailSay"ThankYou" to 5PeopleDeliverParcelsfor DayCoachSomeoneThrough anOpportunityUpdatean SWIFirst-classHeroprofileCheck outPeakProcessingAnnexGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitIdentify andReduce aMotionWasteCreate aHelpfulVisualMake aSafetyObservationPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)WorkRFSParcelsIdentify andReduce aTransportationWasteAttend anOperationalHuddleRetrieve aPackage fora CustomerWaiting inthe LobbyComplete aPO BoxSamplingWork OrderIdentify andReduce aDefectWasteEntera PAQReflect onyour day ,WWW,CDB, LLTeach aClerk aNewSkillsetWalk aRoutewith aCarrierBackdoorManagementin an OfficeWorkUBBMFacilitate aTeachbackon aTopic/ProjectGiveCarriersExpectationsfor the DayMakeSomeone'sJob EaiserDistributePO BoxMailObserveLoading -Identify 5OpportunitiesforImprovementReviewRDCSeparationsCompleteSamplingWorkOrderPreparePARS/FPARSfor DispatchTeach aSupervisora NewReportConduct aPlant DockAuditMonitoringArrival QuailityEnterHazardWarningin RIMSidentify andReduce anOverprocessingWasteComplete anOn StreetSamplingWork OrderPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)LobbyAssistanceUtilize a NewContinuousImprovementTool6S aWorkspaceat a PostOfficeAsk HowSomeone'sDay isGoingFacilitate aHuddle withthe RetailClerksSay GoodMorningto 5PeoplePEAKMetric:OfficeVariance -GEMBA vitalDistributeParcelsGo on aFlowGembaWalkEnter aMAQDo aSafetyGembaWalkHelp anOfficeCreate aFIRM sheetIdentify aPain for aClerk andFix it withThemSearchRoutein DMSSet Up andPlacardDispatchContainersWorkPRSMail

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 6S a Retail Lobby
  2. Review SDUS Metrics During a Huddle
  3. Recognize a Teammate
  4. Implement LMD Standard Placards for an Office
  5. PEAK Metric: AAU Productivity - GEMBA vital
  6. Teach a Clerk How to Scan MTELs
  7. Practice Active Listening to a Customer's Pain
  8. Set up Static or Dynamic Route Assignments
  9. Identify a Pain for a Retail Clerk and Fix it with Them
  10. Go on a Loading Gemba Walk
  11. Case Mail for a Route
  12. Set Delivery Day Indicator on PASS or DSS
  13. Identify and Reduce an Inventory Waste
  14. Free Space
  15. Replace Supplies in a POS
  16. Deliver Express Mail
  17. Say "Thank You" to 5 People
  18. Deliver Parcels for Day
  19. Coach Someone Through an Opportunity
  20. Update an SWI
  21. First-class Hero profile
  22. Check out Peak Processing Annex
  23. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  24. Identify and Reduce a Motion Waste
  25. Create a Helpful Visual
  26. Make a Safety Observation
  27. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  28. Work RFS Parcels
  29. Identify and Reduce a Transportation Waste
  30. Attend an Operational Huddle
  31. Retrieve a Package for a Customer Waiting in the Lobby
  32. Complete a PO Box Sampling Work Order
  33. Identify and Reduce a Defect Waste
  34. Enter a PAQ
  35. Reflect on your day , WWW, CDB, LL
  36. Teach a Clerk a New Skillset
  37. Walk a Route with a Carrier
  38. Backdoor Management in an Office
  39. Work UBBM
  40. Facilitate a Teachback on a Topic/Project
  41. Give Carriers Expectations for the Day
  42. Make Someone's Job Eaiser
  43. Distribute PO Box Mail
  44. Observe Loading - Identify 5 Opportunities for Improvement
  45. Review RDC Separations
  46. Complete Sampling Work Order
  47. Prepare PARS/FPARS for Dispatch
  48. Teach a Supervisor a New Report
  49. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  50. Enter Hazard Warning in RIMS
  51. identify and Reduce an Overprocessing Waste
  52. Complete an On Street Sampling Work Order
  53. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  54. Lobby Assistance
  55. Utilize a New Continuous Improvement Tool
  56. 6S a Workspace at a Post Office
  57. Ask How Someone's Day is Going
  58. Facilitate a Huddle with the Retail Clerks
  59. Say Good Morning to 5 People
  60. PEAK Metric: Office Variance - GEMBA vital
  61. Distribute Parcels
  62. Go on a Flow Gemba Walk
  63. Enter a MAQ
  64. Do a Safety Gemba Walk
  65. Help an Office Create a FIRM sheet
  66. Identify a Pain for a Clerk and Fix it with Them
  67. Search Route in DMS
  68. Set Up and Placard Dispatch Containers
  69. Work PRS Mail