Identify aPain for aRetail Clerkand Fix itwith ThemCompleteSamplingWorkOrderPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)DistributeParcelsGo on aLoadingGembaWalkCaseMail fora RouteConduct aPlant DockAuditMonitoringArrival QuailitySet Up andPlacardDispatchContainersEntera PAQDo aSafetyGembaWalkRetrieve aPackage fora CustomerWaiting inthe LobbyPreparePARS/FPARSfor DispatchIdentify andReduce anInventoryWasteIdentify andReduce aTransportationWasteCoachSomeoneThrough anOpportunityAsk HowSomeone'sDay isGoingEnter aMAQIdentify andReduce aMotionWasteMakeSomeone'sJob EaiserWorkRFSParcelsFirst-classHeroprofileReviewRDCSeparationsGo on aFlowGembaWalkDeliverExpressMailPracticeActiveListening toa Customer'sPainReviewSDUSMetricsDuring aHuddle6S aWorkspaceat a PostOfficeGiveCarriersExpectationsfor the DayWalk aRoutewith aCarrierObserveLoading -Identify 5OpportunitiesforImprovementUtilize a NewContinuousImprovementToolReflect onyour day ,WWW,CDB, LLSet up Staticor DynamicRouteAssignmentsPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Identify aPain for aClerk andFix it withThemRecognizeaTeammateComplete aPO BoxSamplingWork OrderCheck outPeakProcessingAnnexSay GoodMorningto 5PeopleSearchRoutein DMSWorkPRSMailPEAKMetric: AAUProductivity -GEMBA vitalIdentify andReduce aDefectWasteUpdatean SWITeach aClerk aNewSkillsetFacilitate aHuddle withthe RetailClerksWorkUBBMBackdoorManagementin an OfficeGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitMake aSafetyObservationAttend anOperationalHuddleReplaceSuppliesin a POSCreate aHelpfulVisualPEAKMetric:OfficeVariance -GEMBA vitalHelp anOfficeCreate aFIRM sheetEnterHazardWarningin RIMSDeliverParcelsfor DayFacilitate aTeachbackon aTopic/ProjectComplete anOn StreetSamplingWork OrderLobbyAssistance6S aRetailLobbyImplementLMDStandardPlacards foran OfficeFreeSpaceTeach aClerk Howto ScanMTELsidentify andReduce anOverprocessingWasteSay"ThankYou" to 5PeopleTeach aSupervisora NewReportDistributePO BoxMailSet DeliveryDayIndicator onPASS orDSSIdentify aPain for aRetail Clerkand Fix itwith ThemCompleteSamplingWorkOrderPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)DistributeParcelsGo on aLoadingGembaWalkCaseMail fora RouteConduct aPlant DockAuditMonitoringArrival QuailitySet Up andPlacardDispatchContainersEntera PAQDo aSafetyGembaWalkRetrieve aPackage fora CustomerWaiting inthe LobbyPreparePARS/FPARSfor DispatchIdentify andReduce anInventoryWasteIdentify andReduce aTransportationWasteCoachSomeoneThrough anOpportunityAsk HowSomeone'sDay isGoingEnter aMAQIdentify andReduce aMotionWasteMakeSomeone'sJob EaiserWorkRFSParcelsFirst-classHeroprofileReviewRDCSeparationsGo on aFlowGembaWalkDeliverExpressMailPracticeActiveListening toa Customer'sPainReviewSDUSMetricsDuring aHuddle6S aWorkspaceat a PostOfficeGiveCarriersExpectationsfor the DayWalk aRoutewith aCarrierObserveLoading -Identify 5OpportunitiesforImprovementUtilize a NewContinuousImprovementToolReflect onyour day ,WWW,CDB, LLSet up Staticor DynamicRouteAssignmentsPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)Identify aPain for aClerk andFix it withThemRecognizeaTeammateComplete aPO BoxSamplingWork OrderCheck outPeakProcessingAnnexSay GoodMorningto 5PeopleSearchRoutein DMSWorkPRSMailPEAKMetric: AAUProductivity -GEMBA vitalIdentify andReduce aDefectWasteUpdatean SWITeach aClerk aNewSkillsetFacilitate aHuddle withthe RetailClerksWorkUBBMBackdoorManagementin an OfficeGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitMake aSafetyObservationAttend anOperationalHuddleReplaceSuppliesin a POSCreate aHelpfulVisualPEAKMetric:OfficeVariance -GEMBA vitalHelp anOfficeCreate aFIRM sheetEnterHazardWarningin RIMSDeliverParcelsfor DayFacilitate aTeachbackon aTopic/ProjectComplete anOn StreetSamplingWork OrderLobbyAssistance6S aRetailLobbyImplementLMDStandardPlacards foran OfficeFreeSpaceTeach aClerk Howto ScanMTELsidentify andReduce anOverprocessingWasteSay"ThankYou" to 5PeopleTeach aSupervisora NewReportDistributePO BoxMailSet DeliveryDayIndicator onPASS orDSS

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Identify a Pain for a Retail Clerk and Fix it with Them
  2. Complete Sampling Work Order
  3. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  4. Distribute Parcels
  5. Go on a Loading Gemba Walk
  6. Case Mail for a Route
  7. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  8. Set Up and Placard Dispatch Containers
  9. Enter a PAQ
  10. Do a Safety Gemba Walk
  11. Retrieve a Package for a Customer Waiting in the Lobby
  12. Prepare PARS/FPARS for Dispatch
  13. Identify and Reduce an Inventory Waste
  14. Identify and Reduce a Transportation Waste
  15. Coach Someone Through an Opportunity
  16. Ask How Someone's Day is Going
  17. Enter a MAQ
  18. Identify and Reduce a Motion Waste
  19. Make Someone's Job Eaiser
  20. Work RFS Parcels
  21. First-class Hero profile
  22. Review RDC Separations
  23. Go on a Flow Gemba Walk
  24. Deliver Express Mail
  25. Practice Active Listening to a Customer's Pain
  26. Review SDUS Metrics During a Huddle
  27. 6S a Workspace at a Post Office
  28. Give Carriers Expectations for the Day
  29. Walk a Route with a Carrier
  30. Observe Loading - Identify 5 Opportunities for Improvement
  31. Utilize a New Continuous Improvement Tool
  32. Reflect on your day , WWW, CDB, LL
  33. Set up Static or Dynamic Route Assignments
  34. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  35. Identify a Pain for a Clerk and Fix it with Them
  36. Recognize a Teammate
  37. Complete a PO Box Sampling Work Order
  38. Check out Peak Processing Annex
  39. Say Good Morning to 5 People
  40. Search Route in DMS
  41. Work PRS Mail
  42. PEAK Metric: AAU Productivity - GEMBA vital
  43. Identify and Reduce a Defect Waste
  44. Update an SWI
  45. Teach a Clerk a New Skillset
  46. Facilitate a Huddle with the Retail Clerks
  47. Work UBBM
  48. Backdoor Management in an Office
  49. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  50. Make a Safety Observation
  51. Attend an Operational Huddle
  52. Replace Supplies in a POS
  53. Create a Helpful Visual
  54. PEAK Metric: Office Variance - GEMBA vital
  55. Help an Office Create a FIRM sheet
  56. Enter Hazard Warning in RIMS
  57. Deliver Parcels for Day
  58. Facilitate a Teachback on a Topic/Project
  59. Complete an On Street Sampling Work Order
  60. Lobby Assistance
  61. 6S a Retail Lobby
  62. Implement LMD Standard Placards for an Office
  63. Free Space
  64. Teach a Clerk How to Scan MTELs
  65. identify and Reduce an Overprocessing Waste
  66. Say "Thank You" to 5 People
  67. Teach a Supervisor a New Report
  68. Distribute PO Box Mail
  69. Set Delivery Day Indicator on PASS or DSS