LobbyAssistanceWorkPRSMailReplaceSuppliesin a POSDeliverParcelsfor DayComplete anOn StreetSamplingWork OrderDistributePO BoxMailGiveCarriersExpectationsfor the DayIdentify aPain for aRetail Clerkand Fix itwith ThemTeach aClerk Howto ScanMTELsIdentify andReduce anInventoryWastePEAKMetric: AAUProductivity -GEMBA vitalGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitFacilitate aTeachbackon aTopic/ProjectIdentify andReduce aTransportationWasteAsk HowSomeone'sDay isGoingSay GoodMorningto 5PeopleDo aSafetyGembaWalkConduct aPlant DockAuditMonitoringArrival QuailityTeach aClerk aNewSkillsetSay"ThankYou" to 5PeopleBackdoorManagementin an OfficeCaseMail fora RouteWalk aRoutewith aCarrierEnter aMAQWorkRFSParcelsWorkUBBMRetrieve aPackage fora CustomerWaiting inthe LobbyPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Go on aLoadingGembaWalkIdentify andReduce aMotionWaste6S aWorkspaceat a PostOfficeTeach aSupervisora NewReportFirst-classHeroprofileDistributeParcelsCompleteSamplingWorkOrderReviewRDCSeparations6S aRetailLobbyMake aSafetyObservationRecognizeaTeammateCheck outPeakProcessingAnnexReflect onyour day ,WWW,CDB, LLCreate aHelpfulVisualSet DeliveryDayIndicator onPASS orDSSGo on aFlowGembaWalkDeliverExpressMailCoachSomeoneThrough anOpportunityPreparePARS/FPARSfor DispatchEnterHazardWarningin RIMSIdentify aPain for aClerk andFix it withThemSet up Staticor DynamicRouteAssignmentsFreeSpaceImplementLMDStandardPlacards foran OfficeUtilize a NewContinuousImprovementToolSet Up andPlacardDispatchContainersHelp anOfficeCreate aFIRM sheetComplete aPO BoxSamplingWork OrderAttend anOperationalHuddleUpdatean SWIFacilitate aHuddle withthe RetailClerksPracticeActiveListening toa Customer'sPainPEAKMetric:OfficeVariance -GEMBA vitalIdentify andReduce aDefectWasteReviewSDUSMetricsDuring aHuddleSearchRoutein DMSMakeSomeone'sJob Eaiseridentify andReduce anOverprocessingWasteObserveLoading -Identify 5OpportunitiesforImprovementEntera PAQLobbyAssistanceWorkPRSMailReplaceSuppliesin a POSDeliverParcelsfor DayComplete anOn StreetSamplingWork OrderDistributePO BoxMailGiveCarriersExpectationsfor the DayIdentify aPain for aRetail Clerkand Fix itwith ThemTeach aClerk Howto ScanMTELsIdentify andReduce anInventoryWastePEAKMetric: AAUProductivity -GEMBA vitalGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitFacilitate aTeachbackon aTopic/ProjectIdentify andReduce aTransportationWasteAsk HowSomeone'sDay isGoingSay GoodMorningto 5PeopleDo aSafetyGembaWalkConduct aPlant DockAuditMonitoringArrival QuailityTeach aClerk aNewSkillsetSay"ThankYou" to 5PeopleBackdoorManagementin an OfficeCaseMail fora RouteWalk aRoutewith aCarrierEnter aMAQWorkRFSParcelsWorkUBBMRetrieve aPackage fora CustomerWaiting inthe LobbyPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)PEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Go on aLoadingGembaWalkIdentify andReduce aMotionWaste6S aWorkspaceat a PostOfficeTeach aSupervisora NewReportFirst-classHeroprofileDistributeParcelsCompleteSamplingWorkOrderReviewRDCSeparations6S aRetailLobbyMake aSafetyObservationRecognizeaTeammateCheck outPeakProcessingAnnexReflect onyour day ,WWW,CDB, LLCreate aHelpfulVisualSet DeliveryDayIndicator onPASS orDSSGo on aFlowGembaWalkDeliverExpressMailCoachSomeoneThrough anOpportunityPreparePARS/FPARSfor DispatchEnterHazardWarningin RIMSIdentify aPain for aClerk andFix it withThemSet up Staticor DynamicRouteAssignmentsFreeSpaceImplementLMDStandardPlacards foran OfficeUtilize a NewContinuousImprovementToolSet Up andPlacardDispatchContainersHelp anOfficeCreate aFIRM sheetComplete aPO BoxSamplingWork OrderAttend anOperationalHuddleUpdatean SWIFacilitate aHuddle withthe RetailClerksPracticeActiveListening toa Customer'sPainPEAKMetric:OfficeVariance -GEMBA vitalIdentify andReduce aDefectWasteReviewSDUSMetricsDuring aHuddleSearchRoutein DMSMakeSomeone'sJob Eaiseridentify andReduce anOverprocessingWasteObserveLoading -Identify 5OpportunitiesforImprovementEntera PAQ

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lobby Assistance
  2. Work PRS Mail
  3. Replace Supplies in a POS
  4. Deliver Parcels for Day
  5. Complete an On Street Sampling Work Order
  6. Distribute PO Box Mail
  7. Give Carriers Expectations for the Day
  8. Identify a Pain for a Retail Clerk and Fix it with Them
  9. Teach a Clerk How to Scan MTELs
  10. Identify and Reduce an Inventory Waste
  11. PEAK Metric: AAU Productivity - GEMBA vital
  12. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  13. Facilitate a Teachback on a Topic/Project
  14. Identify and Reduce a Transportation Waste
  15. Ask How Someone's Day is Going
  16. Say Good Morning to 5 People
  17. Do a Safety Gemba Walk
  18. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  19. Teach a Clerk a New Skillset
  20. Say "Thank You" to 5 People
  21. Backdoor Management in an Office
  22. Case Mail for a Route
  23. Walk a Route with a Carrier
  24. Enter a MAQ
  25. Work RFS Parcels
  26. Work UBBM
  27. Retrieve a Package for a Customer Waiting in the Lobby
  28. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  29. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  30. Go on a Loading Gemba Walk
  31. Identify and Reduce a Motion Waste
  32. 6S a Workspace at a Post Office
  33. Teach a Supervisor a New Report
  34. First-class Hero profile
  35. Distribute Parcels
  36. Complete Sampling Work Order
  37. Review RDC Separations
  38. 6S a Retail Lobby
  39. Make a Safety Observation
  40. Recognize a Teammate
  41. Check out Peak Processing Annex
  42. Reflect on your day , WWW, CDB, LL
  43. Create a Helpful Visual
  44. Set Delivery Day Indicator on PASS or DSS
  45. Go on a Flow Gemba Walk
  46. Deliver Express Mail
  47. Coach Someone Through an Opportunity
  48. Prepare PARS/FPARS for Dispatch
  49. Enter Hazard Warning in RIMS
  50. Identify a Pain for a Clerk and Fix it with Them
  51. Set up Static or Dynamic Route Assignments
  52. Free Space
  53. Implement LMD Standard Placards for an Office
  54. Utilize a New Continuous Improvement Tool
  55. Set Up and Placard Dispatch Containers
  56. Help an Office Create a FIRM sheet
  57. Complete a PO Box Sampling Work Order
  58. Attend an Operational Huddle
  59. Update an SWI
  60. Facilitate a Huddle with the Retail Clerks
  61. Practice Active Listening to a Customer's Pain
  62. PEAK Metric: Office Variance - GEMBA vital
  63. Identify and Reduce a Defect Waste
  64. Review SDUS Metrics During a Huddle
  65. Search Route in DMS
  66. Make Someone's Job Eaiser
  67. identify and Reduce an Overprocessing Waste
  68. Observe Loading - Identify 5 Opportunities for Improvement
  69. Enter a PAQ