Ask HowSomeone'sDay isGoingIdentify andReduce aMotionWasteWorkUBBMPEAKMetric:OfficeVariance -GEMBA vitalAttend anOperationalHuddleCoachSomeoneThrough anOpportunitySearchRoutein DMSSay"ThankYou" to 5PeopleIdentify aPain for aRetail Clerkand Fix itwith ThemGo on aLoadingGembaWalkWorkRFSParcelsWalk aRoutewith aCarrierReviewRDCSeparationsPreparePARS/FPARSfor DispatchEntera PAQTeach aClerk aNewSkillsetHelp anOfficeCreate aFIRM sheetFreeSpaceBackdoorManagementin an OfficeSay GoodMorningto 5PeopleDistributePO BoxMailIdentify andReduce aDefectWasteDo aSafetyGembaWalkMake aSafetyObservationCreate aHelpfulVisualPracticeActiveListening toa Customer'sPainReviewSDUSMetricsDuring aHuddleImplementLMDStandardPlacards foran OfficeSet DeliveryDayIndicator onPASS orDSSFirst-classHeroprofileComplete anOn StreetSamplingWork OrderIdentify andReduce aTransportationWaste6S aRetailLobbyIdentify andReduce anInventoryWasteidentify andReduce anOverprocessingWasteFacilitate aHuddle withthe RetailClerksWorkPRSMailTeach aClerk Howto ScanMTELsRetrieve aPackage fora CustomerWaiting inthe LobbyPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)CaseMail fora RouteDeliverParcelsfor DaySet up Staticor DynamicRouteAssignmentsConduct aPlant DockAuditMonitoringArrival QuailityDeliverExpressMailDistributeParcelsCheck outPeakProcessingAnnexComplete aPO BoxSamplingWork OrderPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Identify aPain for aClerk andFix it withThemReplaceSuppliesin a POSObserveLoading -Identify 5OpportunitiesforImprovementRecognizeaTeammateFacilitate aTeachbackon aTopic/ProjectTeach aSupervisora NewReportGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitEnter aMAQCompleteSamplingWorkOrderLobbyAssistanceUtilize a NewContinuousImprovementToolGo on aFlowGembaWalkSet Up andPlacardDispatchContainersGiveCarriersExpectationsfor the Day6S aWorkspaceat a PostOfficeEnterHazardWarningin RIMSPEAKMetric: AAUProductivity -GEMBA vitalReflect onyour day ,WWW,CDB, LLUpdatean SWIMakeSomeone'sJob EaiserAsk HowSomeone'sDay isGoingIdentify andReduce aMotionWasteWorkUBBMPEAKMetric:OfficeVariance -GEMBA vitalAttend anOperationalHuddleCoachSomeoneThrough anOpportunitySearchRoutein DMSSay"ThankYou" to 5PeopleIdentify aPain for aRetail Clerkand Fix itwith ThemGo on aLoadingGembaWalkWorkRFSParcelsWalk aRoutewith aCarrierReviewRDCSeparationsPreparePARS/FPARSfor DispatchEntera PAQTeach aClerk aNewSkillsetHelp anOfficeCreate aFIRM sheetFreeSpaceBackdoorManagementin an OfficeSay GoodMorningto 5PeopleDistributePO BoxMailIdentify andReduce aDefectWasteDo aSafetyGembaWalkMake aSafetyObservationCreate aHelpfulVisualPracticeActiveListening toa Customer'sPainReviewSDUSMetricsDuring aHuddleImplementLMDStandardPlacards foran OfficeSet DeliveryDayIndicator onPASS orDSSFirst-classHeroprofileComplete anOn StreetSamplingWork OrderIdentify andReduce aTransportationWaste6S aRetailLobbyIdentify andReduce anInventoryWasteidentify andReduce anOverprocessingWasteFacilitate aHuddle withthe RetailClerksWorkPRSMailTeach aClerk Howto ScanMTELsRetrieve aPackage fora CustomerWaiting inthe LobbyPEAK Metric:Parcel Select -Deep Divevitals EDW(root causeanalysis)CaseMail fora RouteDeliverParcelsfor DaySet up Staticor DynamicRouteAssignmentsConduct aPlant DockAuditMonitoringArrival QuailityDeliverExpressMailDistributeParcelsCheck outPeakProcessingAnnexComplete aPO BoxSamplingWork OrderPEAK Metric:Priority 1Day -Deep Divevitals EDW(root causeanalysis)Identify aPain for aClerk andFix it withThemReplaceSuppliesin a POSObserveLoading -Identify 5OpportunitiesforImprovementRecognizeaTeammateFacilitate aTeachbackon aTopic/ProjectTeach aSupervisora NewReportGemba Walk ata PlantFollowingDispatchesfrom theDelivery UnitEnter aMAQCompleteSamplingWorkOrderLobbyAssistanceUtilize a NewContinuousImprovementToolGo on aFlowGembaWalkSet Up andPlacardDispatchContainersGiveCarriersExpectationsfor the Day6S aWorkspaceat a PostOfficeEnterHazardWarningin RIMSPEAKMetric: AAUProductivity -GEMBA vitalReflect onyour day ,WWW,CDB, LLUpdatean SWIMakeSomeone'sJob Eaiser

USPS Peak Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask How Someone's Day is Going
  2. Identify and Reduce a Motion Waste
  3. Work UBBM
  4. PEAK Metric: Office Variance - GEMBA vital
  5. Attend an Operational Huddle
  6. Coach Someone Through an Opportunity
  7. Search Route in DMS
  8. Say "Thank You" to 5 People
  9. Identify a Pain for a Retail Clerk and Fix it with Them
  10. Go on a Loading Gemba Walk
  11. Work RFS Parcels
  12. Walk a Route with a Carrier
  13. Review RDC Separations
  14. Prepare PARS/FPARS for Dispatch
  15. Enter a PAQ
  16. Teach a Clerk a New Skillset
  17. Help an Office Create a FIRM sheet
  18. Free Space
  19. Backdoor Management in an Office
  20. Say Good Morning to 5 People
  21. Distribute PO Box Mail
  22. Identify and Reduce a Defect Waste
  23. Do a Safety Gemba Walk
  24. Make a Safety Observation
  25. Create a Helpful Visual
  26. Practice Active Listening to a Customer's Pain
  27. Review SDUS Metrics During a Huddle
  28. Implement LMD Standard Placards for an Office
  29. Set Delivery Day Indicator on PASS or DSS
  30. First-class Hero profile
  31. Complete an On Street Sampling Work Order
  32. Identify and Reduce a Transportation Waste
  33. 6S a Retail Lobby
  34. Identify and Reduce an Inventory Waste
  35. identify and Reduce an Overprocessing Waste
  36. Facilitate a Huddle with the Retail Clerks
  37. Work PRS Mail
  38. Teach a Clerk How to Scan MTELs
  39. Retrieve a Package for a Customer Waiting in the Lobby
  40. PEAK Metric: Parcel Select - Deep Dive vitals EDW (root cause analysis)
  41. Case Mail for a Route
  42. Deliver Parcels for Day
  43. Set up Static or Dynamic Route Assignments
  44. Conduct a Plant Dock Audit Monitoring Arrival Quaility
  45. Deliver Express Mail
  46. Distribute Parcels
  47. Check out Peak Processing Annex
  48. Complete a PO Box Sampling Work Order
  49. PEAK Metric: Priority 1Day - Deep Dive vitals EDW (root cause analysis)
  50. Identify a Pain for a Clerk and Fix it with Them
  51. Replace Supplies in a POS
  52. Observe Loading - Identify 5 Opportunities for Improvement
  53. Recognize a Teammate
  54. Facilitate a Teachback on a Topic/Project
  55. Teach a Supervisor a New Report
  56. Gemba Walk at a Plant Following Dispatches from the Delivery Unit
  57. Enter a MAQ
  58. Complete Sampling Work Order
  59. Lobby Assistance
  60. Utilize a New Continuous Improvement Tool
  61. Go on a Flow Gemba Walk
  62. Set Up and Placard Dispatch Containers
  63. Give Carriers Expectations for the Day
  64. 6S a Workspace at a Post Office
  65. Enter Hazard Warning in RIMS
  66. PEAK Metric: AAU Productivity - GEMBA vital
  67. Reflect on your day , WWW, CDB, LL
  68. Update an SWI
  69. Make Someone's Job Eaiser