Readthrough adetermletter with 6+pagesHelp a useraccess anappeal onCMM portalMake aprescribercourtesycallBlocked -you'vebeen thirdpartiedSuccess!You got infofrom aCaremarkrepPost a goodmorning or goodnight messagein the teamroomMake acall toOhioCreate anappeal thatrequires aLOC Worked arequestinitiated by aWalmartPharmacyWork a requestwith 3+determinationletters attachedCreate anappeal witha call-in onlyformSend a'Would Yourather' inthe teamroomRescuean appeal(anyreason)Create anappeal witha mail-informExtendedhold - 10minutesLeave anon-PHIvoicemailMake acall toColumbus,OHCreate anappeal for aMedicareplanTell a jokein theteamroomGive out aslack tacoto ateammateWork arequest with3 or moredupesArchive arequest as‘TherapyChanged'Create aXiidraresubmissionWork arequestinitiated by aSpecialtyPharmacyMake aprescribercourtesycallSend aBuzzFeedQuiz inslackSend yourfavoriteholidaytraditionin slackArchivean appealasfavorableRead througha determletter with12+pagesGroup 2appealsin 1 callMake acall toArizonaWork a requestwith 5+determinationletters attachedRing ring!Recievedan inboundcallArchive a30+ day old"All Call"requestLeave aPHIvoicemailSend yourfavoriteholiday foodin the teamroomReleasean unfavrequestfor helpReadthrough adetermletter with 6+pagesHelp a useraccess anappeal onCMM portalMake aprescribercourtesycallBlocked -you'vebeen thirdpartiedSuccess!You got infofrom aCaremarkrepPost a goodmorning or goodnight messagein the teamroomMake acall toOhioCreate anappeal thatrequires aLOC Worked arequestinitiated by aWalmartPharmacyWork a requestwith 3+determinationletters attachedCreate anappeal witha call-in onlyformSend a'Would Yourather' inthe teamroomRescuean appeal(anyreason)Create anappeal witha mail-informExtendedhold - 10minutesLeave anon-PHIvoicemailMake acall toColumbus,OHCreate anappeal for aMedicareplanTell a jokein theteamroomGive out aslack tacoto ateammateWork arequest with3 or moredupesArchive arequest as‘TherapyChanged'Create aXiidraresubmissionWork arequestinitiated by aSpecialtyPharmacyMake aprescribercourtesycallSend aBuzzFeedQuiz inslackSend yourfavoriteholidaytraditionin slackArchivean appealasfavorableRead througha determletter with12+pagesGroup 2appealsin 1 callMake acall toArizonaWork a requestwith 5+determinationletters attachedRing ring!Recievedan inboundcallArchive a30+ day old"All Call"requestLeave aPHIvoicemailSend yourfavoriteholiday foodin the teamroomReleasean unfavrequestfor help

AMP Lite Appeals BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read through a determ letter with 6+ pages
  2. Help a user access an appeal on CMM portal
  3. Make a prescriber courtesy call
  4. Blocked - you've been third partied
  5. Success! You got info from a Caremark rep
  6. Post a good morning or good night message in the team room
  7. Make a call to Ohio
  8. Create an appeal that requires a LOC
  9. Worked a request initiated by a Walmart Pharmacy
  10. Work a request with 3+ determination letters attached
  11. Create an appeal with a call-in only form
  12. Send a 'Would You rather' in the team room
  13. Rescue an appeal (any reason)
  14. Create an appeal with a mail-in form
  15. Extended hold - 10 minutes
  16. Leave a non-PHI voicemail
  17. Make a call to Columbus, OH
  18. Create an appeal for a Medicare plan
  19. Tell a joke in the team room
  20. Give out a slack taco to a teammate
  21. Work a request with 3 or more dupes
  22. Archive a request as ‘Therapy Changed'
  23. Create a Xiidra resubmission
  24. Work a request initiated by a Specialty Pharmacy
  25. Make a prescriber courtesy call
  26. Send a BuzzFeed Quiz in slack
  27. Send your favorite holiday tradition in slack
  28. Archive an appeal as favorable
  29. Read through a determ letter with 12+ pages
  30. Group 2 appeals in 1 call
  31. Make a call to Arizona
  32. Work a request with 5+ determination letters attached
  33. Ring ring! Recieved an inbound call
  34. Archive a 30+ day old "All Call" request
  35. Leave a PHI voicemail
  36. Send your favorite holiday food in the team room
  37. Release an unfav request for help