(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Blocked - you've been third partied
Extended hold - 10 minutes
Work a request with 3 or more dupes
Help a user access an appeal on CMM portal
Success! You got info from a Caremark rep
Release an unfav request for help
Read through a determ
letter with 6+
pages
Create an
appeal that
requires a LOC
Rescue an appeal (any reason)
Read through a determ
letter with 12+
pages
Make a call to Ohio
Archive an appeal as favorable
Group 2 appeals in 1 call
Send a BuzzFeed Quiz in slack
Create an
appeal for a
Medicare plan
Leave a PHI voicemail
Work a request with 3+ determination letters attached
Create an appeal with a mail-in form
Post a good
morning or good
night message
in the team room
Send your favorite holiday tradition
in slack
Make a prescriber courtesy call
Leave a non-PHI voicemail
Make a prescriber courtesy call
Tell a joke in the team room
Send your favorite holiday food in the team room
Create an
appeal with a call-in only form
Work a request initiated by a Specialty Pharmacy
Give out a slack taco to a teammate
Make a call to Columbus, OH
Send a 'Would You rather' in
the team room
Worked a
request
initiated by a
Walmart
Pharmacy
Archive a request as
‘Therapy
Changed'
Ring ring! Recieved an inbound call
Archive a 30+ day old "All Call" request
Make a call to Arizona
Create a Xiidra resubmission
Work a request with 5+ determination letters attached
