ROOMANDBATHSQRCMISSINGSTAYROOMTYPEISSUEOTHERBILLINGISSUECANCELPOLICYOTHERCROISSUESHCVCALLSWRONGDATESBOOKEDRC PINREQUESTDOUBLECHARGEDREFUSESERVICERCPOINTINQUIRYFOLIOREQUESTFRONTDESKSQDEAD LINE/DISCONNECTWALKPOLICYPOINTSANDCASHOTHERHOTELPOLICYSMOKINGPOLICYNOISESQWRONGLOCATIONBOOKEDPREPAIDRATESOTABILLINGNEGATIVEEXPERIENCEROOMANDBATHSQRCMISSINGSTAYROOMTYPEISSUEOTHERBILLINGISSUECANCELPOLICYOTHERCROISSUESHCVCALLSWRONGDATESBOOKEDRC PINREQUESTDOUBLECHARGEDREFUSESERVICERCPOINTINQUIRYFOLIOREQUESTFRONTDESKSQDEAD LINE/DISCONNECTWALKPOLICYPOINTSANDCASHOTHERHOTELPOLICYSMOKINGPOLICYNOISESQWRONGLOCATIONBOOKEDPREPAIDRATESOTABILLINGNEGATIVEEXPERIENCE

CUSTOMER CARE CALLS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ROOM AND BATH SQ
  2. RC MISSING STAY
  3. ROOM TYPE ISSUE
  4. OTHER BILLING ISSUE
  5. CANCEL POLICY
  6. OTHER CRO ISSUES
  7. HCV CALLS
  8. WRONG DATES BOOKED
  9. RC PIN REQUEST
  10. DOUBLE CHARGED
  11. REFUSE SERVICE
  12. RC POINT INQUIRY
  13. FOLIO REQUEST
  14. FRONT DESK SQ
  15. DEAD LINE/ DISCONNECT
  16. WALK POLICY
  17. POINTS AND CASH
  18. OTHER HOTEL POLICY
  19. SMOKING POLICY
  20. NOISE SQ
  21. WRONG LOCATION BOOKED
  22. PREPAID RATES
  23. OTA BILLING
  24. NEGATIVE EXPERIENCE