NOISESQWALKPOLICYPREPAIDRATESOTABILLINGWRONGLOCATIONBOOKEDRCMISSINGSTAYSMOKINGPOLICYPOINTSANDCASHDOUBLECHARGEDREFUSESERVICEOTHERBILLINGISSUEFRONTDESKSQDEAD LINE/DISCONNECTROOMTYPEISSUEOTHERCROISSUESNEGATIVEEXPERIENCECANCELPOLICYOTHERHOTELPOLICYHCVCALLSROOMANDBATHSQRC PINREQUESTRCPOINTINQUIRYWRONGDATESBOOKEDFOLIOREQUESTNOISESQWALKPOLICYPREPAIDRATESOTABILLINGWRONGLOCATIONBOOKEDRCMISSINGSTAYSMOKINGPOLICYPOINTSANDCASHDOUBLECHARGEDREFUSESERVICEOTHERBILLINGISSUEFRONTDESKSQDEAD LINE/DISCONNECTROOMTYPEISSUEOTHERCROISSUESNEGATIVEEXPERIENCECANCELPOLICYOTHERHOTELPOLICYHCVCALLSROOMANDBATHSQRC PINREQUESTRCPOINTINQUIRYWRONGDATESBOOKEDFOLIOREQUEST

CUSTOMER CARE CALLS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NOISE SQ
  2. WALK POLICY
  3. PREPAID RATES
  4. OTA BILLING
  5. WRONG LOCATION BOOKED
  6. RC MISSING STAY
  7. SMOKING POLICY
  8. POINTS AND CASH
  9. DOUBLE CHARGED
  10. REFUSE SERVICE
  11. OTHER BILLING ISSUE
  12. FRONT DESK SQ
  13. DEAD LINE/ DISCONNECT
  14. ROOM TYPE ISSUE
  15. OTHER CRO ISSUES
  16. NEGATIVE EXPERIENCE
  17. CANCEL POLICY
  18. OTHER HOTEL POLICY
  19. HCV CALLS
  20. ROOM AND BATH SQ
  21. RC PIN REQUEST
  22. RC POINT INQUIRY
  23. WRONG DATES BOOKED
  24. FOLIO REQUEST