ROOMANDBATHSQRCMISSINGSTAYPREPAIDRATESRC PINREQUESTOTHERBILLINGISSUEOTHERHOTELPOLICYSMOKINGPOLICYWRONGLOCATIONBOOKEDOTABILLINGREFUSESERVICEOTHERCROISSUESDOUBLECHARGEDWALKPOLICYDEAD LINE/DISCONNECTRCPOINTINQUIRYCANCELPOLICYNOISESQFOLIOREQUESTPOINTSANDCASHFRONTDESKSQROOMTYPEISSUENEGATIVEEXPERIENCEWRONGDATESBOOKEDHCVCALLSROOMANDBATHSQRCMISSINGSTAYPREPAIDRATESRC PINREQUESTOTHERBILLINGISSUEOTHERHOTELPOLICYSMOKINGPOLICYWRONGLOCATIONBOOKEDOTABILLINGREFUSESERVICEOTHERCROISSUESDOUBLECHARGEDWALKPOLICYDEAD LINE/DISCONNECTRCPOINTINQUIRYCANCELPOLICYNOISESQFOLIOREQUESTPOINTSANDCASHFRONTDESKSQROOMTYPEISSUENEGATIVEEXPERIENCEWRONGDATESBOOKEDHCVCALLS

CUSTOMER CARE CALLS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ROOM AND BATH SQ
  2. RC MISSING STAY
  3. PREPAID RATES
  4. RC PIN REQUEST
  5. OTHER BILLING ISSUE
  6. OTHER HOTEL POLICY
  7. SMOKING POLICY
  8. WRONG LOCATION BOOKED
  9. OTA BILLING
  10. REFUSE SERVICE
  11. OTHER CRO ISSUES
  12. DOUBLE CHARGED
  13. WALK POLICY
  14. DEAD LINE/ DISCONNECT
  15. RC POINT INQUIRY
  16. CANCEL POLICY
  17. NOISE SQ
  18. FOLIO REQUEST
  19. POINTS AND CASH
  20. FRONT DESK SQ
  21. ROOM TYPE ISSUE
  22. NEGATIVE EXPERIENCE
  23. WRONG DATES BOOKED
  24. HCV CALLS