call shouldhave goneto CLS orCRMTMisdirectedTS callPromotedSelfserveCaller wassuper happyand thankedyouanimalnoise inbackgroundTalkedaboutTOS2FAEIDPasswordMisdirectedChatAny calldrivers?had togo toCART Log aticket WinbackofferEPPcallRedkneewas slowAccountdidn'tpopCan youtake alook atthis BAN?customerdidn'trespondto textMeet meon themeetSorry Iwas onmuteSorry Ididn'tcatch yournameCCTSReferto Q&Acall shouldhave goneto CLS orCRMTMisdirectedTS callPromotedSelfserveCaller wassuper happyand thankedyouanimalnoise inbackgroundTalkedaboutTOS2FAEIDPasswordMisdirectedChatAny calldrivers?had togo toCART Log aticket WinbackofferEPPcallRedkneewas slowAccountdidn'tpopCan youtake alook atthis BAN?customerdidn'trespondto textMeet meon themeetSorry Iwas onmuteSorry Ididn'tcatch yournameCCTSReferto Q&A

Winter Extravaganza - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. call should have gone to CLS or CRMT
  2. Misdirected TS call
  3. Promoted Self serve
  5. Caller was super happy and thanked you
  6. animal noise in background
  8. Talked about TOS
  9. 2FA
  10. EID Password
  11. Misdirected Chat
  12. Any call drivers?
  14. had to go to CART
  15. Log a ticket
  16. Winback offer
  17. EPP call
  18. Redknee was slow
  19. Account didn't pop
  20. Can you take a look at this BAN?
  21. customer didn't respond to text
  22. Meet me on the meet
  23. Sorry I was on mute
  24. Sorry I didn't catch your name
  25. CCTS
  26. Refer to Q&A