WinbackofferEPPcallRedkneewas slowSorry Ididn'tcatch yournameSorry Iwas onmuteCCTSAccountdidn'tpopCan youtake alook atthis BAN?Any calldrivers?Caller wassuper happyand thankedyou2FAcall shouldhave goneto CLS orCRMTMisdirectedTS callTalkedaboutTOScustomerdidn'trespondto textPromotedSelfservehad togo toCARTMisdirectedChatReferto Q&AMeet meon themeetEIDPasswordanimalnoise inbackground Log aticket WinbackofferEPPcallRedkneewas slowSorry Ididn'tcatch yournameSorry Iwas onmuteCCTSAccountdidn'tpopCan youtake alook atthis BAN?Any calldrivers?Caller wassuper happyand thankedyou2FAcall shouldhave goneto CLS orCRMTMisdirectedTS callTalkedaboutTOScustomerdidn'trespondto textPromotedSelfservehad togo toCARTMisdirectedChatReferto Q&AMeet meon themeetEIDPasswordanimalnoise inbackground Log aticket 

Winter Extravaganza - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Winback offer
  2. EPP call
  3. Redknee was slow
  4. Sorry I didn't catch your name
  6. Sorry I was on mute
  7. CCTS
  9. Account didn't pop
  10. Can you take a look at this BAN?
  11. Any call drivers?
  12. Caller was super happy and thanked you
  13. 2FA
  14. call should have gone to CLS or CRMT
  15. Misdirected TS call
  16. Talked about TOS
  17. customer didn't respond to text
  18. Promoted Self serve
  20. had to go to CART
  21. Misdirected Chat
  22. Refer to Q&A
  23. Meet me on the meet
  24. EID Password
  25. animal noise in background
  26. Log a ticket