Sorry Iwas onmuteCaller wassuper happyand thankedyoucustomerdidn'trespondto textTalkedaboutTOSMisdirectedTS callPromotedSelfserveCCTS Log aticket Referto Q&AEIDPassword2FACan youtake alook atthis BAN?WinbackofferMisdirectedChatEPPcallhad togo toCARTcall shouldhave goneto CLS orCRMTanimalnoise inbackgroundSorry Ididn'tcatch yournameAny calldrivers?Accountdidn'tpopMeet meon themeetRedkneewas slowSorry Iwas onmuteCaller wassuper happyand thankedyoucustomerdidn'trespondto textTalkedaboutTOSMisdirectedTS callPromotedSelfserveCCTS Log aticket Referto Q&AEIDPassword2FACan youtake alook atthis BAN?WinbackofferMisdirectedChatEPPcallhad togo toCARTcall shouldhave goneto CLS orCRMTanimalnoise inbackgroundSorry Ididn'tcatch yournameAny calldrivers?Accountdidn'tpopMeet meon themeetRedkneewas slow

Winter Extravaganza - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sorry I was on mute
  2. Caller was super happy and thanked you
  3. customer didn't respond to text
  4. Talked about TOS
  5. Misdirected TS call
  6. Promoted Self serve
  7. CCTS
  9. Log a ticket
  10. Refer to Q&A
  11. EID Password
  13. 2FA
  14. Can you take a look at this BAN?
  15. Winback offer
  16. Misdirected Chat
  17. EPP call
  18. had to go to CART
  19. call should have gone to CLS or CRMT
  20. animal noise in background
  21. Sorry I didn't catch your name
  22. Any call drivers?
  23. Account didn't pop
  24. Meet me on the meet
  26. Redknee was slow