Claims weshould sellthem buttakes oneAdmitsthey're goingto multiplebranches toget kitsAsks you toemail thempersonallyabout kitsOffers you a"tip" forgiving themextra kitsEnters astaff onlyarea to askabout kitsCustomer istaking kits fortheir own smallbusiness to cutcostsBangs ondoorsdemandingkits beforewe're openStraight uptells youthey'reselling themReads all therules and stillasks forspecialtreatmentAsks staffto do theirnasalswab"What dateand time isthe nextdelivery ofkits?"Follows youto your carwhen yourshift is overto ask for kitsTakes the testin the buildingeven thoughwe ask themnot toCalls 5+times aday aboutkitsTakes all thekits whenstaff aren'tlookingLies toyour faceand youknow itSays anotherlibrary isoffering moreso we shouldtooClaimsCOVID isfake but stilltakes testsWants aPCR test atthe libraryinsteadComplainsthe testsdon't workbut takesmore"I pay yoursalary, sogive memore kits!"Encouragestheir child totake an extrakit for themThreatensto talk toyour bossabout you"But thenews saidyou hadthem!"Claims weshould sellthem buttakes oneAdmitsthey're goingto multiplebranches toget kitsAsks you toemail thempersonallyabout kitsOffers you a"tip" forgiving themextra kitsEnters astaff onlyarea to askabout kitsCustomer istaking kits fortheir own smallbusiness to cutcostsBangs ondoorsdemandingkits beforewe're openStraight uptells youthey'reselling themReads all therules and stillasks forspecialtreatmentAsks staffto do theirnasalswab"What dateand time isthe nextdelivery ofkits?"Follows youto your carwhen yourshift is overto ask for kitsTakes the testin the buildingeven thoughwe ask themnot toCalls 5+times aday aboutkitsTakes all thekits whenstaff aren'tlookingLies toyour faceand youknow itSays anotherlibrary isoffering moreso we shouldtooClaimsCOVID isfake but stilltakes testsWants aPCR test atthe libraryinsteadComplainsthe testsdon't workbut takesmore"I pay yoursalary, sogive memore kits!"Encouragestheir child totake an extrakit for themThreatensto talk toyour bossabout you"But thenews saidyou hadthem!"

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claims we should sell them but takes one
  2. Admits they're going to multiple branches to get kits
  3. Asks you to email them personally about kits
  4. Offers you a "tip" for giving them extra kits
  5. Enters a staff only area to ask about kits
  6. Customer is taking kits for their own small business to cut costs
  7. Bangs on doors demanding kits before we're open
  8. Straight up tells you they're selling them
  9. Reads all the rules and still asks for special treatment
  10. Asks staff to do their nasal swab
  11. "What date and time is the next delivery of kits?"
  12. Follows you to your car when your shift is over to ask for kits
  13. Takes the test in the building even though we ask them not to
  14. Calls 5+ times a day about kits
  15. Takes all the kits when staff aren't looking
  16. Lies to your face and you know it
  17. Says another library is offering more so we should too
  18. Claims COVID is fake but still takes tests
  19. Wants a PCR test at the library instead
  20. Complains the tests don't work but takes more
  21. "I pay your salary, so give me more kits!"
  22. Encourages their child to take an extra kit for them
  23. Threatens to talk to your boss about you
  24. "But the news said you had them!"