Lies toyour faceand youknow itCalls 5+times aday aboutkitsAsks you toemail thempersonallyabout kitsClaimsCOVID isfake but stilltakes testsEnters astaff onlyarea to askabout kitsThreatensto talk toyour bossabout youOffers you a"tip" forgiving themextra kitsFollows youto your carwhen yourshift is overto ask for kits"What dateand time isthe nextdelivery ofkits?"Asks staffto do theirnasalswabSays anotherlibrary isoffering moreso we shouldtooCustomer istaking kits fortheir own smallbusiness to cutcostsTakes all thekits whenstaff aren'tlookingStraight uptells youthey'reselling themBangs ondoorsdemandingkits beforewe're openTakes the testin the buildingeven thoughwe ask themnot to"I pay yoursalary, sogive memore kits!"Admitsthey're goingto multiplebranches toget kitsComplainsthe testsdon't workbut takesmoreWants aPCR test atthe libraryinsteadClaims weshould sellthem buttakes one"But thenews saidyou hadthem!"Reads all therules and stillasks forspecialtreatmentEncouragestheir child totake an extrakit for themLies toyour faceand youknow itCalls 5+times aday aboutkitsAsks you toemail thempersonallyabout kitsClaimsCOVID isfake but stilltakes testsEnters astaff onlyarea to askabout kitsThreatensto talk toyour bossabout youOffers you a"tip" forgiving themextra kitsFollows youto your carwhen yourshift is overto ask for kits"What dateand time isthe nextdelivery ofkits?"Asks staffto do theirnasalswabSays anotherlibrary isoffering moreso we shouldtooCustomer istaking kits fortheir own smallbusiness to cutcostsTakes all thekits whenstaff aren'tlookingStraight uptells youthey'reselling themBangs ondoorsdemandingkits beforewe're openTakes the testin the buildingeven thoughwe ask themnot to"I pay yoursalary, sogive memore kits!"Admitsthey're goingto multiplebranches toget kitsComplainsthe testsdon't workbut takesmoreWants aPCR test atthe libraryinsteadClaims weshould sellthem buttakes one"But thenews saidyou hadthem!"Reads all therules and stillasks forspecialtreatmentEncouragestheir child totake an extrakit for them

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lies to your face and you know it
  2. Calls 5+ times a day about kits
  3. Asks you to email them personally about kits
  4. Claims COVID is fake but still takes tests
  5. Enters a staff only area to ask about kits
  6. Threatens to talk to your boss about you
  7. Offers you a "tip" for giving them extra kits
  8. Follows you to your car when your shift is over to ask for kits
  9. "What date and time is the next delivery of kits?"
  10. Asks staff to do their nasal swab
  11. Says another library is offering more so we should too
  12. Customer is taking kits for their own small business to cut costs
  13. Takes all the kits when staff aren't looking
  14. Straight up tells you they're selling them
  15. Bangs on doors demanding kits before we're open
  16. Takes the test in the building even though we ask them not to
  17. "I pay your salary, so give me more kits!"
  18. Admits they're going to multiple branches to get kits
  19. Complains the tests don't work but takes more
  20. Wants a PCR test at the library instead
  21. Claims we should sell them but takes one
  22. "But the news said you had them!"
  23. Reads all the rules and still asks for special treatment
  24. Encourages their child to take an extra kit for them