Calls 5+times aday aboutkitsFollows youto your carwhen yourshift is overto ask for kits"What dateand time isthe nextdelivery ofkits?"Asks staffto do theirnasalswabEncouragestheir child totake an extrakit for themAsks you toemail thempersonallyabout kitsOffers you a"tip" forgiving themextra kitsAdmitsthey're goingto multiplebranches toget kitsComplainsthe testsdon't workbut takesmoreBangs ondoorsdemandingkits beforewe're open"But thenews saidyou hadthem!"Straight uptells youthey'reselling themTakes all thekits whenstaff aren'tlookingClaims weshould sellthem buttakes oneSays anotherlibrary isoffering moreso we shouldtooClaimsCOVID isfake but stilltakes testsWants aPCR test atthe libraryinsteadTakes the testin the buildingeven thoughwe ask themnot toReads all therules and stillasks forspecialtreatmentCustomer istaking kits fortheir own smallbusiness to cutcostsLies toyour faceand youknow itThreatensto talk toyour bossabout you"I pay yoursalary, sogive memore kits!"Enters astaff onlyarea to askabout kitsCalls 5+times aday aboutkitsFollows youto your carwhen yourshift is overto ask for kits"What dateand time isthe nextdelivery ofkits?"Asks staffto do theirnasalswabEncouragestheir child totake an extrakit for themAsks you toemail thempersonallyabout kitsOffers you a"tip" forgiving themextra kitsAdmitsthey're goingto multiplebranches toget kitsComplainsthe testsdon't workbut takesmoreBangs ondoorsdemandingkits beforewe're open"But thenews saidyou hadthem!"Straight uptells youthey'reselling themTakes all thekits whenstaff aren'tlookingClaims weshould sellthem buttakes oneSays anotherlibrary isoffering moreso we shouldtooClaimsCOVID isfake but stilltakes testsWants aPCR test atthe libraryinsteadTakes the testin the buildingeven thoughwe ask themnot toReads all therules and stillasks forspecialtreatmentCustomer istaking kits fortheir own smallbusiness to cutcostsLies toyour faceand youknow itThreatensto talk toyour bossabout you"I pay yoursalary, sogive memore kits!"Enters astaff onlyarea to askabout kits

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls 5+ times a day about kits
  2. Follows you to your car when your shift is over to ask for kits
  3. "What date and time is the next delivery of kits?"
  4. Asks staff to do their nasal swab
  5. Encourages their child to take an extra kit for them
  6. Asks you to email them personally about kits
  7. Offers you a "tip" for giving them extra kits
  8. Admits they're going to multiple branches to get kits
  9. Complains the tests don't work but takes more
  10. Bangs on doors demanding kits before we're open
  11. "But the news said you had them!"
  12. Straight up tells you they're selling them
  13. Takes all the kits when staff aren't looking
  14. Claims we should sell them but takes one
  15. Says another library is offering more so we should too
  16. Claims COVID is fake but still takes tests
  17. Wants a PCR test at the library instead
  18. Takes the test in the building even though we ask them not to
  19. Reads all the rules and still asks for special treatment
  20. Customer is taking kits for their own small business to cut costs
  21. Lies to your face and you know it
  22. Threatens to talk to your boss about you
  23. "I pay your salary, so give me more kits!"
  24. Enters a staff only area to ask about kits