Claims weshould sellthem buttakes oneSays anotherlibrary isoffering moreso we shouldtoo"But thenews saidyou hadthem!""What dateand time isthe nextdelivery ofkits?"Takes the testin the buildingeven thoughwe ask themnot to"I pay yoursalary, sogive memore kits!"Asks you toemail thempersonallyabout kitsClaimsCOVID isfake but stilltakes testsEnters astaff onlyarea to askabout kitsStraight uptells youthey'reselling themOffers you a"tip" forgiving themextra kitsCalls 5+times aday aboutkitsAdmitsthey're goingto multiplebranches toget kitsLies toyour faceand youknow itAsks staffto do theirnasalswabComplainsthe testsdon't workbut takesmoreTakes all thekits whenstaff aren'tlookingCustomer istaking kits fortheir own smallbusiness to cutcostsWants aPCR test atthe libraryinsteadFollows youto your carwhen yourshift is overto ask for kitsReads all therules and stillasks forspecialtreatmentEncouragestheir child totake an extrakit for themBangs ondoorsdemandingkits beforewe're openThreatensto talk toyour bossabout youClaims weshould sellthem buttakes oneSays anotherlibrary isoffering moreso we shouldtoo"But thenews saidyou hadthem!""What dateand time isthe nextdelivery ofkits?"Takes the testin the buildingeven thoughwe ask themnot to"I pay yoursalary, sogive memore kits!"Asks you toemail thempersonallyabout kitsClaimsCOVID isfake but stilltakes testsEnters astaff onlyarea to askabout kitsStraight uptells youthey'reselling themOffers you a"tip" forgiving themextra kitsCalls 5+times aday aboutkitsAdmitsthey're goingto multiplebranches toget kitsLies toyour faceand youknow itAsks staffto do theirnasalswabComplainsthe testsdon't workbut takesmoreTakes all thekits whenstaff aren'tlookingCustomer istaking kits fortheir own smallbusiness to cutcostsWants aPCR test atthe libraryinsteadFollows youto your carwhen yourshift is overto ask for kitsReads all therules and stillasks forspecialtreatmentEncouragestheir child totake an extrakit for themBangs ondoorsdemandingkits beforewe're openThreatensto talk toyour bossabout you

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claims we should sell them but takes one
  2. Says another library is offering more so we should too
  3. "But the news said you had them!"
  4. "What date and time is the next delivery of kits?"
  5. Takes the test in the building even though we ask them not to
  6. "I pay your salary, so give me more kits!"
  7. Asks you to email them personally about kits
  8. Claims COVID is fake but still takes tests
  9. Enters a staff only area to ask about kits
  10. Straight up tells you they're selling them
  11. Offers you a "tip" for giving them extra kits
  12. Calls 5+ times a day about kits
  13. Admits they're going to multiple branches to get kits
  14. Lies to your face and you know it
  15. Asks staff to do their nasal swab
  16. Complains the tests don't work but takes more
  17. Takes all the kits when staff aren't looking
  18. Customer is taking kits for their own small business to cut costs
  19. Wants a PCR test at the library instead
  20. Follows you to your car when your shift is over to ask for kits
  21. Reads all the rules and still asks for special treatment
  22. Encourages their child to take an extra kit for them
  23. Bangs on doors demanding kits before we're open
  24. Threatens to talk to your boss about you