Bangs ondoorsdemandingkits beforewe're openThreatensto talk toyour bossabout youCustomer istaking kits fortheir own smallbusiness to cutcostsEnters astaff onlyarea to askabout kits"What dateand time isthe nextdelivery ofkits?"Takes all thekits whenstaff aren'tlookingLies toyour faceand youknow it"But thenews saidyou hadthem!"Straight uptells youthey'reselling themClaims weshould sellthem buttakes oneComplainsthe testsdon't workbut takesmoreFollows youto your carwhen yourshift is overto ask for kitsClaimsCOVID isfake but stilltakes testsCalls 5+times aday aboutkitsAsks you toemail thempersonallyabout kitsWants aPCR test atthe libraryinsteadEncouragestheir child totake an extrakit for themAdmitsthey're goingto multiplebranches toget kitsAsks staffto do theirnasalswabReads all therules and stillasks forspecialtreatmentSays anotherlibrary isoffering moreso we shouldtooOffers you a"tip" forgiving themextra kits"I pay yoursalary, sogive memore kits!"Takes the testin the buildingeven thoughwe ask themnot toBangs ondoorsdemandingkits beforewe're openThreatensto talk toyour bossabout youCustomer istaking kits fortheir own smallbusiness to cutcostsEnters astaff onlyarea to askabout kits"What dateand time isthe nextdelivery ofkits?"Takes all thekits whenstaff aren'tlookingLies toyour faceand youknow it"But thenews saidyou hadthem!"Straight uptells youthey'reselling themClaims weshould sellthem buttakes oneComplainsthe testsdon't workbut takesmoreFollows youto your carwhen yourshift is overto ask for kitsClaimsCOVID isfake but stilltakes testsCalls 5+times aday aboutkitsAsks you toemail thempersonallyabout kitsWants aPCR test atthe libraryinsteadEncouragestheir child totake an extrakit for themAdmitsthey're goingto multiplebranches toget kitsAsks staffto do theirnasalswabReads all therules and stillasks forspecialtreatmentSays anotherlibrary isoffering moreso we shouldtooOffers you a"tip" forgiving themextra kits"I pay yoursalary, sogive memore kits!"Takes the testin the buildingeven thoughwe ask themnot to

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Bangs on doors demanding kits before we're open
  2. Threatens to talk to your boss about you
  3. Customer is taking kits for their own small business to cut costs
  4. Enters a staff only area to ask about kits
  5. "What date and time is the next delivery of kits?"
  6. Takes all the kits when staff aren't looking
  7. Lies to your face and you know it
  8. "But the news said you had them!"
  9. Straight up tells you they're selling them
  10. Claims we should sell them but takes one
  11. Complains the tests don't work but takes more
  12. Follows you to your car when your shift is over to ask for kits
  13. Claims COVID is fake but still takes tests
  14. Calls 5+ times a day about kits
  15. Asks you to email them personally about kits
  16. Wants a PCR test at the library instead
  17. Encourages their child to take an extra kit for them
  18. Admits they're going to multiple branches to get kits
  19. Asks staff to do their nasal swab
  20. Reads all the rules and still asks for special treatment
  21. Says another library is offering more so we should too
  22. Offers you a "tip" for giving them extra kits
  23. "I pay your salary, so give me more kits!"
  24. Takes the test in the building even though we ask them not to