Says anotherlibrary isoffering moreso we shouldtooCustomer istaking kits fortheir own smallbusiness to cutcostsClaimsCOVID isfake but stilltakes testsClaims weshould sellthem buttakes oneComplainsthe testsdon't workbut takesmore"What dateand time isthe nextdelivery ofkits?"Asks staffto do theirnasalswabTakes all thekits whenstaff aren'tlookingWants aPCR test atthe libraryinsteadEncouragestheir child totake an extrakit for themTakes the testin the buildingeven thoughwe ask themnot toLies toyour faceand youknow it"But thenews saidyou hadthem!"Calls 5+times aday aboutkitsReads all therules and stillasks forspecialtreatmentBangs ondoorsdemandingkits beforewe're openAsks you toemail thempersonallyabout kitsThreatensto talk toyour bossabout youEnters astaff onlyarea to askabout kitsAdmitsthey're goingto multiplebranches toget kitsOffers you a"tip" forgiving themextra kitsStraight uptells youthey'reselling themFollows youto your carwhen yourshift is overto ask for kits"I pay yoursalary, sogive memore kits!"Says anotherlibrary isoffering moreso we shouldtooCustomer istaking kits fortheir own smallbusiness to cutcostsClaimsCOVID isfake but stilltakes testsClaims weshould sellthem buttakes oneComplainsthe testsdon't workbut takesmore"What dateand time isthe nextdelivery ofkits?"Asks staffto do theirnasalswabTakes all thekits whenstaff aren'tlookingWants aPCR test atthe libraryinsteadEncouragestheir child totake an extrakit for themTakes the testin the buildingeven thoughwe ask themnot toLies toyour faceand youknow it"But thenews saidyou hadthem!"Calls 5+times aday aboutkitsReads all therules and stillasks forspecialtreatmentBangs ondoorsdemandingkits beforewe're openAsks you toemail thempersonallyabout kitsThreatensto talk toyour bossabout youEnters astaff onlyarea to askabout kitsAdmitsthey're goingto multiplebranches toget kitsOffers you a"tip" forgiving themextra kitsStraight uptells youthey'reselling themFollows youto your carwhen yourshift is overto ask for kits"I pay yoursalary, sogive memore kits!"

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Says another library is offering more so we should too
  2. Customer is taking kits for their own small business to cut costs
  3. Claims COVID is fake but still takes tests
  4. Claims we should sell them but takes one
  5. Complains the tests don't work but takes more
  6. "What date and time is the next delivery of kits?"
  7. Asks staff to do their nasal swab
  8. Takes all the kits when staff aren't looking
  9. Wants a PCR test at the library instead
  10. Encourages their child to take an extra kit for them
  11. Takes the test in the building even though we ask them not to
  12. Lies to your face and you know it
  13. "But the news said you had them!"
  14. Calls 5+ times a day about kits
  15. Reads all the rules and still asks for special treatment
  16. Bangs on doors demanding kits before we're open
  17. Asks you to email them personally about kits
  18. Threatens to talk to your boss about you
  19. Enters a staff only area to ask about kits
  20. Admits they're going to multiple branches to get kits
  21. Offers you a "tip" for giving them extra kits
  22. Straight up tells you they're selling them
  23. Follows you to your car when your shift is over to ask for kits
  24. "I pay your salary, so give me more kits!"