Claims weshould sellthem buttakes oneCustomer istaking kits fortheir own smallbusiness to cutcostsWants aPCR test atthe libraryinsteadOffers you a"tip" forgiving themextra kitsEnters astaff onlyarea to askabout kits"What dateand time isthe nextdelivery ofkits?"Reads all therules and stillasks forspecialtreatmentStraight uptells youthey'reselling themTakes all thekits whenstaff aren'tlookingTakes the testin the buildingeven thoughwe ask themnot toFollows youto your carwhen yourshift is overto ask for kitsEncouragestheir child totake an extrakit for themAdmitsthey're goingto multiplebranches toget kitsClaimsCOVID isfake but stilltakes testsComplainsthe testsdon't workbut takesmoreAsks staffto do theirnasalswabBangs ondoorsdemandingkits beforewe're openLies toyour faceand youknow itAsks you toemail thempersonallyabout kitsCalls 5+times aday aboutkits"But thenews saidyou hadthem!"Says anotherlibrary isoffering moreso we shouldtoo"I pay yoursalary, sogive memore kits!"Threatensto talk toyour bossabout youClaims weshould sellthem buttakes oneCustomer istaking kits fortheir own smallbusiness to cutcostsWants aPCR test atthe libraryinsteadOffers you a"tip" forgiving themextra kitsEnters astaff onlyarea to askabout kits"What dateand time isthe nextdelivery ofkits?"Reads all therules and stillasks forspecialtreatmentStraight uptells youthey'reselling themTakes all thekits whenstaff aren'tlookingTakes the testin the buildingeven thoughwe ask themnot toFollows youto your carwhen yourshift is overto ask for kitsEncouragestheir child totake an extrakit for themAdmitsthey're goingto multiplebranches toget kitsClaimsCOVID isfake but stilltakes testsComplainsthe testsdon't workbut takesmoreAsks staffto do theirnasalswabBangs ondoorsdemandingkits beforewe're openLies toyour faceand youknow itAsks you toemail thempersonallyabout kitsCalls 5+times aday aboutkits"But thenews saidyou hadthem!"Says anotherlibrary isoffering moreso we shouldtoo"I pay yoursalary, sogive memore kits!"Threatensto talk toyour bossabout you

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Claims we should sell them but takes one
  2. Customer is taking kits for their own small business to cut costs
  3. Wants a PCR test at the library instead
  4. Offers you a "tip" for giving them extra kits
  5. Enters a staff only area to ask about kits
  6. "What date and time is the next delivery of kits?"
  7. Reads all the rules and still asks for special treatment
  8. Straight up tells you they're selling them
  9. Takes all the kits when staff aren't looking
  10. Takes the test in the building even though we ask them not to
  11. Follows you to your car when your shift is over to ask for kits
  12. Encourages their child to take an extra kit for them
  13. Admits they're going to multiple branches to get kits
  14. Claims COVID is fake but still takes tests
  15. Complains the tests don't work but takes more
  16. Asks staff to do their nasal swab
  17. Bangs on doors demanding kits before we're open
  18. Lies to your face and you know it
  19. Asks you to email them personally about kits
  20. Calls 5+ times a day about kits
  21. "But the news said you had them!"
  22. Says another library is offering more so we should too
  23. "I pay your salary, so give me more kits!"
  24. Threatens to talk to your boss about you