Admitsthey're goingto multiplebranches toget kits"But thenews saidyou hadthem!"Asks you toemail thempersonallyabout kitsReads all therules and stillasks forspecialtreatmentOffers you a"tip" forgiving themextra kitsSays anotherlibrary isoffering moreso we shouldtooWants aPCR test atthe libraryinstead"What dateand time isthe nextdelivery ofkits?"Enters astaff onlyarea to askabout kitsTakes the testin the buildingeven thoughwe ask themnot toTakes all thekits whenstaff aren'tlookingThreatensto talk toyour bossabout youStraight uptells youthey'reselling themBangs ondoorsdemandingkits beforewe're openComplainsthe testsdon't workbut takesmoreEncouragestheir child totake an extrakit for themClaims weshould sellthem buttakes oneCalls 5+times aday aboutkitsFollows youto your carwhen yourshift is overto ask for kitsCustomer istaking kits fortheir own smallbusiness to cutcostsAsks staffto do theirnasalswabClaimsCOVID isfake but stilltakes testsLies toyour faceand youknow it"I pay yoursalary, sogive memore kits!"Admitsthey're goingto multiplebranches toget kits"But thenews saidyou hadthem!"Asks you toemail thempersonallyabout kitsReads all therules and stillasks forspecialtreatmentOffers you a"tip" forgiving themextra kitsSays anotherlibrary isoffering moreso we shouldtooWants aPCR test atthe libraryinstead"What dateand time isthe nextdelivery ofkits?"Enters astaff onlyarea to askabout kitsTakes the testin the buildingeven thoughwe ask themnot toTakes all thekits whenstaff aren'tlookingThreatensto talk toyour bossabout youStraight uptells youthey'reselling themBangs ondoorsdemandingkits beforewe're openComplainsthe testsdon't workbut takesmoreEncouragestheir child totake an extrakit for themClaims weshould sellthem buttakes oneCalls 5+times aday aboutkitsFollows youto your carwhen yourshift is overto ask for kitsCustomer istaking kits fortheir own smallbusiness to cutcostsAsks staffto do theirnasalswabClaimsCOVID isfake but stilltakes testsLies toyour faceand youknow it"I pay yoursalary, sogive memore kits!"

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Admits they're going to multiple branches to get kits
  2. "But the news said you had them!"
  3. Asks you to email them personally about kits
  4. Reads all the rules and still asks for special treatment
  5. Offers you a "tip" for giving them extra kits
  6. Says another library is offering more so we should too
  7. Wants a PCR test at the library instead
  8. "What date and time is the next delivery of kits?"
  9. Enters a staff only area to ask about kits
  10. Takes the test in the building even though we ask them not to
  11. Takes all the kits when staff aren't looking
  12. Threatens to talk to your boss about you
  13. Straight up tells you they're selling them
  14. Bangs on doors demanding kits before we're open
  15. Complains the tests don't work but takes more
  16. Encourages their child to take an extra kit for them
  17. Claims we should sell them but takes one
  18. Calls 5+ times a day about kits
  19. Follows you to your car when your shift is over to ask for kits
  20. Customer is taking kits for their own small business to cut costs
  21. Asks staff to do their nasal swab
  22. Claims COVID is fake but still takes tests
  23. Lies to your face and you know it
  24. "I pay your salary, so give me more kits!"