Straight uptells youthey'reselling themOffers you a"tip" forgiving themextra kitsCalls 5+times aday aboutkitsTakes the testin the buildingeven thoughwe ask themnot toAsks staffto do theirnasalswabWants aPCR test atthe libraryinsteadTakes all thekits whenstaff aren'tlooking"I pay yoursalary, sogive memore kits!"Reads all therules and stillasks forspecialtreatmentBangs ondoorsdemandingkits beforewe're openClaims weshould sellthem buttakes oneFollows youto your carwhen yourshift is overto ask for kitsAsks you toemail thempersonallyabout kitsLies toyour faceand youknow itSays anotherlibrary isoffering moreso we shouldtooThreatensto talk toyour bossabout youAdmitsthey're goingto multiplebranches toget kitsCustomer istaking kits fortheir own smallbusiness to cutcosts"What dateand time isthe nextdelivery ofkits?"ClaimsCOVID isfake but stilltakes testsComplainsthe testsdon't workbut takesmore"But thenews saidyou hadthem!"Enters astaff onlyarea to askabout kitsEncouragestheir child totake an extrakit for themStraight uptells youthey'reselling themOffers you a"tip" forgiving themextra kitsCalls 5+times aday aboutkitsTakes the testin the buildingeven thoughwe ask themnot toAsks staffto do theirnasalswabWants aPCR test atthe libraryinsteadTakes all thekits whenstaff aren'tlooking"I pay yoursalary, sogive memore kits!"Reads all therules and stillasks forspecialtreatmentBangs ondoorsdemandingkits beforewe're openClaims weshould sellthem buttakes oneFollows youto your carwhen yourshift is overto ask for kitsAsks you toemail thempersonallyabout kitsLies toyour faceand youknow itSays anotherlibrary isoffering moreso we shouldtooThreatensto talk toyour bossabout youAdmitsthey're goingto multiplebranches toget kitsCustomer istaking kits fortheir own smallbusiness to cutcosts"What dateand time isthe nextdelivery ofkits?"ClaimsCOVID isfake but stilltakes testsComplainsthe testsdon't workbut takesmore"But thenews saidyou hadthem!"Enters astaff onlyarea to askabout kitsEncouragestheir child totake an extrakit for them

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Straight up tells you they're selling them
  2. Offers you a "tip" for giving them extra kits
  3. Calls 5+ times a day about kits
  4. Takes the test in the building even though we ask them not to
  5. Asks staff to do their nasal swab
  6. Wants a PCR test at the library instead
  7. Takes all the kits when staff aren't looking
  8. "I pay your salary, so give me more kits!"
  9. Reads all the rules and still asks for special treatment
  10. Bangs on doors demanding kits before we're open
  11. Claims we should sell them but takes one
  12. Follows you to your car when your shift is over to ask for kits
  13. Asks you to email them personally about kits
  14. Lies to your face and you know it
  15. Says another library is offering more so we should too
  16. Threatens to talk to your boss about you
  17. Admits they're going to multiple branches to get kits
  18. Customer is taking kits for their own small business to cut costs
  19. "What date and time is the next delivery of kits?"
  20. Claims COVID is fake but still takes tests
  21. Complains the tests don't work but takes more
  22. "But the news said you had them!"
  23. Enters a staff only area to ask about kits
  24. Encourages their child to take an extra kit for them