Encouragestheir child totake an extrakit for themTakes all thekits whenstaff aren'tlooking"What dateand time isthe nextdelivery ofkits?"Threatensto talk toyour bossabout youAsks you toemail thempersonallyabout kits"I pay yoursalary, sogive memore kits!"Calls 5+times aday aboutkitsTakes the testin the buildingeven thoughwe ask themnot toStraight uptells youthey'reselling themCustomer istaking kits fortheir own smallbusiness to cutcostsLies toyour faceand youknow itReads all therules and stillasks forspecialtreatmentClaims weshould sellthem buttakes oneWants aPCR test atthe libraryinsteadAsks staffto do theirnasalswabOffers you a"tip" forgiving themextra kitsClaimsCOVID isfake but stilltakes testsAdmitsthey're goingto multiplebranches toget kitsComplainsthe testsdon't workbut takesmoreFollows youto your carwhen yourshift is overto ask for kitsBangs ondoorsdemandingkits beforewe're openEnters astaff onlyarea to askabout kitsSays anotherlibrary isoffering moreso we shouldtoo"But thenews saidyou hadthem!"Encouragestheir child totake an extrakit for themTakes all thekits whenstaff aren'tlooking"What dateand time isthe nextdelivery ofkits?"Threatensto talk toyour bossabout youAsks you toemail thempersonallyabout kits"I pay yoursalary, sogive memore kits!"Calls 5+times aday aboutkitsTakes the testin the buildingeven thoughwe ask themnot toStraight uptells youthey'reselling themCustomer istaking kits fortheir own smallbusiness to cutcostsLies toyour faceand youknow itReads all therules and stillasks forspecialtreatmentClaims weshould sellthem buttakes oneWants aPCR test atthe libraryinsteadAsks staffto do theirnasalswabOffers you a"tip" forgiving themextra kitsClaimsCOVID isfake but stilltakes testsAdmitsthey're goingto multiplebranches toget kitsComplainsthe testsdon't workbut takesmoreFollows youto your carwhen yourshift is overto ask for kitsBangs ondoorsdemandingkits beforewe're openEnters astaff onlyarea to askabout kitsSays anotherlibrary isoffering moreso we shouldtoo"But thenews saidyou hadthem!"

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Encourages their child to take an extra kit for them
  2. Takes all the kits when staff aren't looking
  3. "What date and time is the next delivery of kits?"
  4. Threatens to talk to your boss about you
  5. Asks you to email them personally about kits
  6. "I pay your salary, so give me more kits!"
  7. Calls 5+ times a day about kits
  8. Takes the test in the building even though we ask them not to
  9. Straight up tells you they're selling them
  10. Customer is taking kits for their own small business to cut costs
  11. Lies to your face and you know it
  12. Reads all the rules and still asks for special treatment
  13. Claims we should sell them but takes one
  14. Wants a PCR test at the library instead
  15. Asks staff to do their nasal swab
  16. Offers you a "tip" for giving them extra kits
  17. Claims COVID is fake but still takes tests
  18. Admits they're going to multiple branches to get kits
  19. Complains the tests don't work but takes more
  20. Follows you to your car when your shift is over to ask for kits
  21. Bangs on doors demanding kits before we're open
  22. Enters a staff only area to ask about kits
  23. Says another library is offering more so we should too
  24. "But the news said you had them!"