Takes all thekits whenstaff aren'tlookingReads all therules and stillasks forspecialtreatmentOffers you a"tip" forgiving themextra kitsComplainsthe testsdon't workbut takesmoreStraight uptells youthey'reselling them"But thenews saidyou hadthem!""I pay yoursalary, sogive memore kits!"Asks you toemail thempersonallyabout kitsCustomer istaking kits fortheir own smallbusiness to cutcostsThreatensto talk toyour bossabout youEnters astaff onlyarea to askabout kitsAdmitsthey're goingto multiplebranches toget kitsTakes the testin the buildingeven thoughwe ask themnot toLies toyour faceand youknow itAsks staffto do theirnasalswabSays anotherlibrary isoffering moreso we shouldtooClaimsCOVID isfake but stilltakes testsWants aPCR test atthe libraryinsteadEncouragestheir child totake an extrakit for themFollows youto your carwhen yourshift is overto ask for kits"What dateand time isthe nextdelivery ofkits?"Bangs ondoorsdemandingkits beforewe're openClaims weshould sellthem buttakes oneCalls 5+times aday aboutkitsTakes all thekits whenstaff aren'tlookingReads all therules and stillasks forspecialtreatmentOffers you a"tip" forgiving themextra kitsComplainsthe testsdon't workbut takesmoreStraight uptells youthey'reselling them"But thenews saidyou hadthem!""I pay yoursalary, sogive memore kits!"Asks you toemail thempersonallyabout kitsCustomer istaking kits fortheir own smallbusiness to cutcostsThreatensto talk toyour bossabout youEnters astaff onlyarea to askabout kitsAdmitsthey're goingto multiplebranches toget kitsTakes the testin the buildingeven thoughwe ask themnot toLies toyour faceand youknow itAsks staffto do theirnasalswabSays anotherlibrary isoffering moreso we shouldtooClaimsCOVID isfake but stilltakes testsWants aPCR test atthe libraryinsteadEncouragestheir child totake an extrakit for themFollows youto your carwhen yourshift is overto ask for kits"What dateand time isthe nextdelivery ofkits?"Bangs ondoorsdemandingkits beforewe're openClaims weshould sellthem buttakes oneCalls 5+times aday aboutkits

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Takes all the kits when staff aren't looking
  2. Reads all the rules and still asks for special treatment
  3. Offers you a "tip" for giving them extra kits
  4. Complains the tests don't work but takes more
  5. Straight up tells you they're selling them
  6. "But the news said you had them!"
  7. "I pay your salary, so give me more kits!"
  8. Asks you to email them personally about kits
  9. Customer is taking kits for their own small business to cut costs
  10. Threatens to talk to your boss about you
  11. Enters a staff only area to ask about kits
  12. Admits they're going to multiple branches to get kits
  13. Takes the test in the building even though we ask them not to
  14. Lies to your face and you know it
  15. Asks staff to do their nasal swab
  16. Says another library is offering more so we should too
  17. Claims COVID is fake but still takes tests
  18. Wants a PCR test at the library instead
  19. Encourages their child to take an extra kit for them
  20. Follows you to your car when your shift is over to ask for kits
  21. "What date and time is the next delivery of kits?"
  22. Bangs on doors demanding kits before we're open
  23. Claims we should sell them but takes one
  24. Calls 5+ times a day about kits