Reads all therules and stillasks forspecialtreatmentClaims weshould sellthem buttakes oneCustomer istaking kits fortheir own smallbusiness to cutcostsSays anotherlibrary isoffering moreso we shouldtoo"I pay yoursalary, sogive memore kits!"Takes all thekits whenstaff aren'tlookingLies toyour faceand youknow it"What dateand time isthe nextdelivery ofkits?""But thenews saidyou hadthem!"Follows youto your carwhen yourshift is overto ask for kitsEnters astaff onlyarea to askabout kitsComplainsthe testsdon't workbut takesmoreEncouragestheir child totake an extrakit for themCalls 5+times aday aboutkitsTakes the testin the buildingeven thoughwe ask themnot toBangs ondoorsdemandingkits beforewe're openStraight uptells youthey'reselling themClaimsCOVID isfake but stilltakes testsAdmitsthey're goingto multiplebranches toget kitsThreatensto talk toyour bossabout youOffers you a"tip" forgiving themextra kitsWants aPCR test atthe libraryinsteadAsks staffto do theirnasalswabAsks you toemail thempersonallyabout kitsReads all therules and stillasks forspecialtreatmentClaims weshould sellthem buttakes oneCustomer istaking kits fortheir own smallbusiness to cutcostsSays anotherlibrary isoffering moreso we shouldtoo"I pay yoursalary, sogive memore kits!"Takes all thekits whenstaff aren'tlookingLies toyour faceand youknow it"What dateand time isthe nextdelivery ofkits?""But thenews saidyou hadthem!"Follows youto your carwhen yourshift is overto ask for kitsEnters astaff onlyarea to askabout kitsComplainsthe testsdon't workbut takesmoreEncouragestheir child totake an extrakit for themCalls 5+times aday aboutkitsTakes the testin the buildingeven thoughwe ask themnot toBangs ondoorsdemandingkits beforewe're openStraight uptells youthey'reselling themClaimsCOVID isfake but stilltakes testsAdmitsthey're goingto multiplebranches toget kitsThreatensto talk toyour bossabout youOffers you a"tip" forgiving themextra kitsWants aPCR test atthe libraryinsteadAsks staffto do theirnasalswabAsks you toemail thempersonallyabout kits

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reads all the rules and still asks for special treatment
  2. Claims we should sell them but takes one
  3. Customer is taking kits for their own small business to cut costs
  4. Says another library is offering more so we should too
  5. "I pay your salary, so give me more kits!"
  6. Takes all the kits when staff aren't looking
  7. Lies to your face and you know it
  8. "What date and time is the next delivery of kits?"
  9. "But the news said you had them!"
  10. Follows you to your car when your shift is over to ask for kits
  11. Enters a staff only area to ask about kits
  12. Complains the tests don't work but takes more
  13. Encourages their child to take an extra kit for them
  14. Calls 5+ times a day about kits
  15. Takes the test in the building even though we ask them not to
  16. Bangs on doors demanding kits before we're open
  17. Straight up tells you they're selling them
  18. Claims COVID is fake but still takes tests
  19. Admits they're going to multiple branches to get kits
  20. Threatens to talk to your boss about you
  21. Offers you a "tip" for giving them extra kits
  22. Wants a PCR test at the library instead
  23. Asks staff to do their nasal swab
  24. Asks you to email them personally about kits