Customer istaking kits fortheir own smallbusiness to cutcostsComplainsthe testsdon't workbut takesmoreFollows youto your carwhen yourshift is overto ask for kitsReads all therules and stillasks forspecialtreatmentThreatensto talk toyour bossabout youTakes the testin the buildingeven thoughwe ask themnot toAsks staffto do theirnasalswab"I pay yoursalary, sogive memore kits!"Encouragestheir child totake an extrakit for themLies toyour faceand youknow itSays anotherlibrary isoffering moreso we shouldtooBangs ondoorsdemandingkits beforewe're open"What dateand time isthe nextdelivery ofkits?"Admitsthey're goingto multiplebranches toget kitsCalls 5+times aday aboutkitsEnters astaff onlyarea to askabout kitsClaims weshould sellthem buttakes oneTakes all thekits whenstaff aren'tlookingStraight uptells youthey'reselling themOffers you a"tip" forgiving themextra kitsWants aPCR test atthe libraryinsteadAsks you toemail thempersonallyabout kitsClaimsCOVID isfake but stilltakes tests"But thenews saidyou hadthem!"Customer istaking kits fortheir own smallbusiness to cutcostsComplainsthe testsdon't workbut takesmoreFollows youto your carwhen yourshift is overto ask for kitsReads all therules and stillasks forspecialtreatmentThreatensto talk toyour bossabout youTakes the testin the buildingeven thoughwe ask themnot toAsks staffto do theirnasalswab"I pay yoursalary, sogive memore kits!"Encouragestheir child totake an extrakit for themLies toyour faceand youknow itSays anotherlibrary isoffering moreso we shouldtooBangs ondoorsdemandingkits beforewe're open"What dateand time isthe nextdelivery ofkits?"Admitsthey're goingto multiplebranches toget kitsCalls 5+times aday aboutkitsEnters astaff onlyarea to askabout kitsClaims weshould sellthem buttakes oneTakes all thekits whenstaff aren'tlookingStraight uptells youthey'reselling themOffers you a"tip" forgiving themextra kitsWants aPCR test atthe libraryinsteadAsks you toemail thempersonallyabout kitsClaimsCOVID isfake but stilltakes tests"But thenews saidyou hadthem!"

COVID Test Kit Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer is taking kits for their own small business to cut costs
  2. Complains the tests don't work but takes more
  3. Follows you to your car when your shift is over to ask for kits
  4. Reads all the rules and still asks for special treatment
  5. Threatens to talk to your boss about you
  6. Takes the test in the building even though we ask them not to
  7. Asks staff to do their nasal swab
  8. "I pay your salary, so give me more kits!"
  9. Encourages their child to take an extra kit for them
  10. Lies to your face and you know it
  11. Says another library is offering more so we should too
  12. Bangs on doors demanding kits before we're open
  13. "What date and time is the next delivery of kits?"
  14. Admits they're going to multiple branches to get kits
  15. Calls 5+ times a day about kits
  16. Enters a staff only area to ask about kits
  17. Claims we should sell them but takes one
  18. Takes all the kits when staff aren't looking
  19. Straight up tells you they're selling them
  20. Offers you a "tip" for giving them extra kits
  21. Wants a PCR test at the library instead
  22. Asks you to email them personally about kits
  23. Claims COVID is fake but still takes tests
  24. "But the news said you had them!"