(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
A caller talks about their favorite Holiday film
Asked the team about holiday plans in random chat
Schedule a HYG apt on the same day as the call
Had a caller complain about having to be with in laws
Kept AHT under 5 minutes from 11am-2pm
A caller wishes it was spring/summer
Cancelled due to travelling for the Holidays
Took over 50 calls
Maintained 95%+ adherence from 10am-2pm
A caller mentions holiday traffic
Took over 75 calls
Tell someone in random why you appreciate them
A caller says Bah Humbug
Someone mentions the weather
Got a call (via the queue) about your car's extended warranty
Wish someone in your TEAM chat happy holidays
Kept ACW at 1 min or less between 11am-2pm
Rescheduled due to weather
You hear Christmas music in the background of the call
Asks if they left their winter coat/gloves/hat in office