Schedule aHYG apt onthe sameday as thecallHad a callercomplainabout havingto be with inlawsYou hearChristmasmusic in thebackgroundof the callCancelleddue totravelling forthe HolidaysAsked theteam aboutholiday plansin randomchatMaintained95%+adherencefrom 10am-2pmAsks if they lefttheir wintercoat/gloves/hatin officeWished acallerHappyHolidaysTookover 75callsRescheduleddue toweatherWishsomeone inyour TEAMchat happyholidaysKept AHTunder 5minutes from11am-2pmA caller talksabout theirfavoriteHoliday filmAnnounceyour NewYear'sresolution inrandomA callermentionsholidaytrafficA callersays BahHumbugWished acoworkerHappyHolidaysKept Avg talktime under 3min between11a-2pm SomeonementionstheweatherTell someonein randomwhy youappreciatethemTookover 50callsA caller wishesit wasspring/summerGot a call (viathe queue)about your car'sextendedwarrantyKept ACW at1 min or lessbetween11am-2pmSchedule aHYG apt onthe sameday as thecallHad a callercomplainabout havingto be with inlawsYou hearChristmasmusic in thebackgroundof the callCancelleddue totravelling forthe HolidaysAsked theteam aboutholiday plansin randomchatMaintained95%+adherencefrom 10am-2pmAsks if they lefttheir wintercoat/gloves/hatin officeWished acallerHappyHolidaysTookover 75callsRescheduleddue toweatherWishsomeone inyour TEAMchat happyholidaysKept AHTunder 5minutes from11am-2pmA caller talksabout theirfavoriteHoliday filmAnnounceyour NewYear'sresolution inrandomA callermentionsholidaytrafficA callersays BahHumbugWished acoworkerHappyHolidaysKept Avg talktime under 3min between11a-2pm SomeonementionstheweatherTell someonein randomwhy youappreciatethemTookover 50callsA caller wishesit wasspring/summerGot a call (viathe queue)about your car'sextendedwarrantyKept ACW at1 min or lessbetween11am-2pm

Winter BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule a HYG apt on the same day as the call
  2. Had a caller complain about having to be with in laws
  3. You hear Christmas music in the background of the call
  4. Cancelled due to travelling for the Holidays
  5. Asked the team about holiday plans in random chat
  6. Maintained 95%+ adherence from 10am-2pm
  7. Asks if they left their winter coat/gloves/hat in office
  8. Wished a caller Happy Holidays
  9. Took over 75 calls
  10. Rescheduled due to weather
  11. Wish someone in your TEAM chat happy holidays
  12. Kept AHT under 5 minutes from 11am-2pm
  13. A caller talks about their favorite Holiday film
  14. Announce your New Year's resolution in random
  15. A caller mentions holiday traffic
  16. A caller says Bah Humbug
  17. Wished a coworker Happy Holidays
  18. Kept Avg talk time under 3 min between 11a-2pm
  19. Someone mentions the weather
  20. Tell someone in random why you appreciate them
  21. Took over 50 calls
  22. A caller wishes it was spring/summer
  23. Got a call (via the queue) about your car's extended warranty
  24. Kept ACW at 1 min or less between 11am-2pm