(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Watch Kate's "Introducing Our Vision and Mission Video Part 1" (3 mins)
Watch the 1 min. Mission video from EX (These will be posted in Teams during December)
Think of a small business you know. Think about how using Ruby could improve their business
Share a
task that
a customer can
get done without interruption because you answer their calls
Watch
"Ruby's Impact on Your Bottom Line" on Ruby Youtube (2:22)
Customize
your phrasing
on a call to make a PNC feel appreciated
Share your
favorite way you help customers
Let a fellow
Lumie
know you
appreciate them!
Find the
telescope
on the Vision and Mission Page
Share
something
you do on calls
to make the caller's experience
better
Used a webform to schedule a caller
Watch "Ruby Customer Story: Dean Alterman Law Group" on Ruby Youtube (2:12)
Share the name of your business from the 'In Our Customer's Shoes' Game and if you were profitable
Watch
"Customer Story: Maggie Finnerty of OEN" On Ruby Youtube (1:33)
Give
yourself this square for helping a small business today! (You're Luminous!)
Share a call where you feel you made a difference!
Share a future Happy Hour idea with Kali or on our Teams Channel
Share a fun caller interaction
Watch "Ruby Customer Story: Barry Engle of NW Defense Team" on Ruby Youtube (1:40)
Watch "Ruby Customer Story: Rebecca Flanagan on Ruby Youtube (11:43)
Play the
'In Our Customer's Shoes' Game
Watch Kate's "Introducing Our Vision and Mission Video Part 2" (3 mins)
Write a
message to Customer Happiness
Share a fun interaction you had OR
a fun fact about a customer
