(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Watch
"Ruby's Impact on Your Bottom Line" on Ruby Youtube (2:22)
Share
something
you do on calls
to make the caller's experience
better
Watch "Ruby Customer Story: Rebecca Flanagan on Ruby Youtube (11:43)
Play the
'In Our Customer's Shoes' Game
Give
yourself this square for helping a small business today! (You're Luminous!)
Think of a small business you know. Think about how using Ruby could improve their business
Share a
task that
a customer can
get done without interruption because you answer their calls
Share a fun caller interaction
Find the
telescope
on the Vision and Mission Page
Share a call where you feel you made a difference!
Customize
your phrasing
on a call to make a PNC feel appreciated
Used a webform to schedule a caller
Let a fellow
Lumie
know you
appreciate them!
Watch Kate's "Introducing Our Vision and Mission Video Part 2" (3 mins)
Watch
"Customer Story: Maggie Finnerty of OEN" On Ruby Youtube (1:33)
Watch "Ruby Customer Story: Dean Alterman Law Group" on Ruby Youtube (2:12)
Watch "Ruby Customer Story: Barry Engle of NW Defense Team" on Ruby Youtube (1:40)
Write a
message to Customer Happiness
Watch Kate's "Introducing Our Vision and Mission Video Part 1" (3 mins)
Share the name of your business from the 'In Our Customer's Shoes' Game and if you were profitable
Share your
favorite way you help customers
Share a fun interaction you had OR
a fun fact about a customer
Watch the 1 min. Mission video from EX (These will be posted in Teams during December)
Share a future Happy Hour idea with Kali or on our Teams Channel
