(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Give
yourself this square for helping a small business today! (You're Luminous!)
Customize
your phrasing
on a call to make a PNC feel appreciated
Share a fun caller interaction
Share the name of your business from the 'In Our Customer's Shoes' Game and if you were profitable
Share a
task that
a customer can
get done without interruption because you answer their calls
Share a future Happy Hour idea with Kali or on our Teams Channel
Share a call where you feel you made a difference!
Watch "Ruby Customer Story: Barry Engle of NW Defense Team" on Ruby Youtube (1:40)
Share
something
you do on calls
to make the caller's experience
better
Watch Kate's "Introducing Our Vision and Mission Video Part 2" (3 mins)
Watch Kate's "Introducing Our Vision and Mission Video Part 1" (3 mins)
Watch
"Customer Story: Maggie Finnerty of OEN" On Ruby Youtube (1:33)
Play the
'In Our Customer's Shoes' Game
Find the
telescope
on the Vision and Mission Page
Watch "Ruby Customer Story: Dean Alterman Law Group" on Ruby Youtube (2:12)
Used a webform to schedule a caller
Let a fellow
Lumie
know you
appreciate them!
Watch "Ruby Customer Story: Rebecca Flanagan on Ruby Youtube (11:43)
Write a
message to Customer Happiness
Watch the 1 min. Mission video from EX (These will be posted in Teams during December)
Share a fun interaction you had OR
a fun fact about a customer
Watch
"Ruby's Impact on Your Bottom Line" on Ruby Youtube (2:22)
Think of a small business you know. Think about how using Ruby could improve their business
