(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Share a fun interaction you had OR
a fun fact about a customer
Watch Kate's "Introducing Our Vision and Mission Video Part 2" (3 mins)
Customize
your phrasing
on a call to make a PNC feel appreciated
Play the
'In Our Customer's Shoes' Game
Watch
"Customer Story: Maggie Finnerty of OEN" On Ruby Youtube (1:33)
Write a
message to Customer Happiness
Watch "Ruby Customer Story: Barry Engle of NW Defense Team" on Ruby Youtube (1:40)
Let a fellow
Lumie
know you
appreciate them!
Share the name of your business from the 'In Our Customer's Shoes' Game and if you were profitable
Share a fun caller interaction
Used a webform to schedule a caller
Share a
task that
a customer can
get done without interruption because you answer their calls
Give
yourself this square for helping a small business today! (You're Luminous!)
Watch "Ruby Customer Story: Dean Alterman Law Group" on Ruby Youtube (2:12)
Share
something
you do on calls
to make the caller's experience
better
Watch Kate's "Introducing Our Vision and Mission Video Part 1" (3 mins)
Watch "Ruby Customer Story: Rebecca Flanagan on Ruby Youtube (11:43)
Share your
favorite way you help customers
Watch the 1 min. Mission video from EX (These will be posted in Teams during December)
Share a future Happy Hour idea with Kali or on our Teams Channel
Watch
"Ruby's Impact on Your Bottom Line" on Ruby Youtube (2:22)
Think of a small business you know. Think about how using Ruby could improve their business
Share a call where you feel you made a difference!
