(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Watch the 1 min. Mission video from EX (These will be posted in Teams during December)
Share a
task that
a customer can
get done without interruption because you answer their calls
Think of a small business you know. Think about how using Ruby could improve their business
Write a
message to Customer Happiness
Share a fun interaction you had OR
a fun fact about a customer
Share a future Happy Hour idea with Kali or on our Teams Channel
Watch Kate's "Introducing Our Vision and Mission Video Part 1" (3 mins)
Watch "Ruby Customer Story: Barry Engle of NW Defense Team" on Ruby Youtube (1:40)
Find the
telescope
on the Vision and Mission Page
Watch "Ruby Customer Story: Dean Alterman Law Group" on Ruby Youtube (2:12)
Share
something
you do on calls
to make the caller's experience
better
Watch "Ruby Customer Story: Rebecca Flanagan on Ruby Youtube (11:43)
Play the
'In Our Customer's Shoes' Game
Share your
favorite way you help customers
Give
yourself this square for helping a small business today! (You're Luminous!)
Customize
your phrasing
on a call to make a PNC feel appreciated
Watch Kate's "Introducing Our Vision and Mission Video Part 2" (3 mins)
Share the name of your business from the 'In Our Customer's Shoes' Game and if you were profitable
Watch
"Customer Story: Maggie Finnerty of OEN" On Ruby Youtube (1:33)
Share a fun caller interaction
Watch
"Ruby's Impact on Your Bottom Line" on Ruby Youtube (2:22)
Let a fellow
Lumie
know you
appreciate them!
Share a call where you feel you made a difference!
