Verify theemailaddressCorrecta creditQuestionsabout theledgerBillingportalquestionsAddVOIPAdd anauthorizeduserUpdateAutopayLeavegood noteson anaccountapply anadjustmentrangecreditTake apaymentApply acreditthroughMisc AdjResetbillingportalpasswordApply andcredit a reconnectionfeeSign upfor thebillingportalExplainanSOSCredita latefeeApply areferralcreditReach 25%unavailablerateDe-escalate acustomerWork 1hr ofovertimeCreditpaperinvoicefeeAddmanagedrouterCorrecta creditUpgradeServiceExplainacquisitionpricingplansVerify theemailaddressCorrecta creditQuestionsabout theledgerBillingportalquestionsAddVOIPAdd anauthorizeduserUpdateAutopayLeavegood noteson anaccountapply anadjustmentrangecreditTake apaymentApply acreditthroughMisc AdjResetbillingportalpasswordApply andcredit a reconnectionfeeSign upfor thebillingportalExplainanSOSCredita latefeeApply areferralcreditReach 25%unavailablerateDe-escalate acustomerWork 1hr ofovertimeCreditpaperinvoicefeeAddmanagedrouterCorrecta creditUpgradeServiceExplainacquisitionpricingplans

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify the email address
  2. Correct a credit
  3. Questions about the ledger
  4. Billing portal questions
  5. Add VOIP
  6. Add an authorized user
  7. Update Autopay
  8. Leave good notes on an account
  9. apply an adjustment range credit
  10. Take a payment
  11. Apply a credit through Misc Adj
  12. Reset billing portal password
  13. Apply and credit a re connection fee
  14. Sign up for the billing portal
  15. Explain an SOS
  16. Credit a late fee
  17. Apply a referral credit
  18. Reach 25% unavailable rate
  19. De-escalate a customer
  20. Work 1 hr of overtime
  21. Credit paper invoice fee
  22. Add managed router
  23. Correct a credit
  24. Upgrade Service
  25. Explain acquisition pricing plans