De-escalate acustomerUpdateAutopayApply areferralcreditWork 1hr ofovertimeCorrecta creditCorrecta creditQuestionsabout theledgerAddVOIPExplainanSOSApply andcredit a reconnectionfeeSign upfor thebillingportalApply acreditthroughMisc AdjAdd anauthorizeduserReach 25%unavailablerateCredita latefeeVerify theemailaddressUpgradeServiceBillingportalquestionsResetbillingportalpasswordLeavegood noteson anaccountExplainacquisitionpricingplansapply anadjustmentrangecreditAddmanagedrouterTake apaymentCreditpaperinvoicefeeDe-escalate acustomerUpdateAutopayApply areferralcreditWork 1hr ofovertimeCorrecta creditCorrecta creditQuestionsabout theledgerAddVOIPExplainanSOSApply andcredit a reconnectionfeeSign upfor thebillingportalApply acreditthroughMisc AdjAdd anauthorizeduserReach 25%unavailablerateCredita latefeeVerify theemailaddressUpgradeServiceBillingportalquestionsResetbillingportalpasswordLeavegood noteson anaccountExplainacquisitionpricingplansapply anadjustmentrangecreditAddmanagedrouterTake apaymentCreditpaperinvoicefee

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalate a customer
  2. Update Autopay
  3. Apply a referral credit
  4. Work 1 hr of overtime
  5. Correct a credit
  6. Correct a credit
  7. Questions about the ledger
  8. Add VOIP
  9. Explain an SOS
  10. Apply and credit a re connection fee
  11. Sign up for the billing portal
  12. Apply a credit through Misc Adj
  13. Add an authorized user
  14. Reach 25% unavailable rate
  15. Credit a late fee
  16. Verify the email address
  17. Upgrade Service
  18. Billing portal questions
  19. Reset billing portal password
  20. Leave good notes on an account
  21. Explain acquisition pricing plans
  22. apply an adjustment range credit
  23. Add managed router
  24. Take a payment
  25. Credit paper invoice fee