Verify theemailaddressApply areferralcreditUpdateAutopayApply andcredit a reconnectionfeeAdd anauthorizeduserapply anadjustmentrangecreditWork 1hr ofovertimeTake apaymentApply acreditthroughMisc AdjExplainanSOSCreditpaperinvoicefeeUpgradeServiceAddVOIPCorrecta creditAddmanagedrouterCredita latefeeSign upfor thebillingportalQuestionsabout theledgerResetbillingportalpasswordLeavegood noteson anaccountReach 25%unavailablerateBillingportalquestionsCorrecta creditExplainacquisitionpricingplansDe-escalate acustomerVerify theemailaddressApply areferralcreditUpdateAutopayApply andcredit a reconnectionfeeAdd anauthorizeduserapply anadjustmentrangecreditWork 1hr ofovertimeTake apaymentApply acreditthroughMisc AdjExplainanSOSCreditpaperinvoicefeeUpgradeServiceAddVOIPCorrecta creditAddmanagedrouterCredita latefeeSign upfor thebillingportalQuestionsabout theledgerResetbillingportalpasswordLeavegood noteson anaccountReach 25%unavailablerateBillingportalquestionsCorrecta creditExplainacquisitionpricingplansDe-escalate acustomer

Billing Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify the email address
  2. Apply a referral credit
  3. Update Autopay
  4. Apply and credit a re connection fee
  5. Add an authorized user
  6. apply an adjustment range credit
  7. Work 1 hr of overtime
  8. Take a payment
  9. Apply a credit through Misc Adj
  10. Explain an SOS
  11. Credit paper invoice fee
  12. Upgrade Service
  13. Add VOIP
  14. Correct a credit
  15. Add managed router
  16. Credit a late fee
  17. Sign up for the billing portal
  18. Questions about the ledger
  19. Reset billing portal password
  20. Leave good notes on an account
  21. Reach 25% unavailable rate
  22. Billing portal questions
  23. Correct a credit
  24. Explain acquisition pricing plans
  25. De-escalate a customer