Packetloss that isnot causedby trafficNolinkAdd anauthorizeduserExpeditea servicecallDo 10ticketsTroubleshootan Ap hostAp withmultiplesessioningSmsPacketlosscaused bytrafficReset anemailpasswordin PleskEmailnetops withtemplatefilled outTroubleshootVOIPDo 50ticketsTroubleshootDSLWork 1hr ofovertimeHelp anagent inanothercall centerTroubleshootDNS issuesKeep upon 2 manjob emailsHelp a tier2 inanothercall centerVerify anemailaddressSet up aservicecallIdentify anAp issueand notifyNOCDe-escalate acustomerCRCerrorsGive all ofthe tier 2'sa high fiveSet upa StaticIpPacketloss that isnot causedby trafficNolinkAdd anauthorizeduserExpeditea servicecallDo 10ticketsTroubleshootan Ap hostAp withmultiplesessioningSmsPacketlosscaused bytrafficReset anemailpasswordin PleskEmailnetops withtemplatefilled outTroubleshootVOIPDo 50ticketsTroubleshootDSLWork 1hr ofovertimeHelp anagent inanothercall centerTroubleshootDNS issuesKeep upon 2 manjob emailsHelp a tier2 inanothercall centerVerify anemailaddressSet up aservicecallIdentify anAp issueand notifyNOCDe-escalate acustomerCRCerrorsGive all ofthe tier 2'sa high fiveSet upa StaticIp

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Packet loss that is not caused by traffic
  2. No link
  3. Add an authorized user
  4. Expedite a service call
  5. Do 10 tickets
  6. Troubleshoot an Ap host
  7. Ap with multiple sessioning Sms
  8. Packet loss caused by traffic
  9. Reset an email password in Plesk
  10. Email netops with template filled out
  11. Troubleshoot VOIP
  12. Do 50 tickets
  13. Troubleshoot DSL
  14. Work 1 hr of overtime
  15. Help an agent in another call center
  16. Troubleshoot DNS issues
  17. Keep up on 2 man job emails
  18. Help a tier 2 in another call center
  19. Verify an email address
  20. Set up a service call
  21. Identify an Ap issue and notify NOC
  22. De-escalate a customer
  23. CRC errors
  24. Give all of the tier 2's a high five
  25. Set up a Static Ip