Packetlosscaused bytrafficSet upa StaticIpSet up aservicecallDo 10ticketsKeep upon 2 manjob emailsAp withmultiplesessioningSmsEmailnetops withtemplatefilled outTroubleshootan Ap hostWork 1hr ofovertimeExpeditea servicecallHelp anagent inanothercall centerReset anemailpasswordin PleskAdd anauthorizeduserNolinkVerify anemailaddressTroubleshootDSLDo 50ticketsGive all ofthe tier 2'sa high fiveHelp a tier2 inanothercall centerTroubleshootDNS issuesPacketloss that isnot causedby trafficCRCerrorsTroubleshootVOIPDe-escalate acustomerIdentify anAp issueand notifyNOCPacketlosscaused bytrafficSet upa StaticIpSet up aservicecallDo 10ticketsKeep upon 2 manjob emailsAp withmultiplesessioningSmsEmailnetops withtemplatefilled outTroubleshootan Ap hostWork 1hr ofovertimeExpeditea servicecallHelp anagent inanothercall centerReset anemailpasswordin PleskAdd anauthorizeduserNolinkVerify anemailaddressTroubleshootDSLDo 50ticketsGive all ofthe tier 2'sa high fiveHelp a tier2 inanothercall centerTroubleshootDNS issuesPacketloss that isnot causedby trafficCRCerrorsTroubleshootVOIPDe-escalate acustomerIdentify anAp issueand notifyNOC

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Packet loss caused by traffic
  2. Set up a Static Ip
  3. Set up a service call
  4. Do 10 tickets
  5. Keep up on 2 man job emails
  6. Ap with multiple sessioning Sms
  7. Email netops with template filled out
  8. Troubleshoot an Ap host
  9. Work 1 hr of overtime
  10. Expedite a service call
  11. Help an agent in another call center
  12. Reset an email password in Plesk
  13. Add an authorized user
  14. No link
  15. Verify an email address
  16. Troubleshoot DSL
  17. Do 50 tickets
  18. Give all of the tier 2's a high five
  19. Help a tier 2 in another call center
  20. Troubleshoot DNS issues
  21. Packet loss that is not caused by traffic
  22. CRC errors
  23. Troubleshoot VOIP
  24. De-escalate a customer
  25. Identify an Ap issue and notify NOC