Reset anemailpasswordin PleskTroubleshootVOIPVerify anemailaddressDo 50ticketsTroubleshootan Ap hostWork 1hr ofovertimeNolinkDe-escalate acustomerIdentify anAp issueand notifyNOCHelp a tier2 inanothercall centerKeep upon 2 manjob emailsDo 10ticketsTroubleshootDNS issuesHelp anagent inanothercall centerPacketloss that isnot causedby trafficEmailnetops withtemplatefilled outGive all ofthe tier 2'sa high fiveCRCerrorsTroubleshootDSLSet up aservicecallAp withmultiplesessioningSmsPacketlosscaused bytrafficAdd anauthorizeduserSet upa StaticIpExpeditea servicecallReset anemailpasswordin PleskTroubleshootVOIPVerify anemailaddressDo 50ticketsTroubleshootan Ap hostWork 1hr ofovertimeNolinkDe-escalate acustomerIdentify anAp issueand notifyNOCHelp a tier2 inanothercall centerKeep upon 2 manjob emailsDo 10ticketsTroubleshootDNS issuesHelp anagent inanothercall centerPacketloss that isnot causedby trafficEmailnetops withtemplatefilled outGive all ofthe tier 2'sa high fiveCRCerrorsTroubleshootDSLSet up aservicecallAp withmultiplesessioningSmsPacketlosscaused bytrafficAdd anauthorizeduserSet upa StaticIpExpeditea servicecall

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reset an email password in Plesk
  2. Troubleshoot VOIP
  3. Verify an email address
  4. Do 50 tickets
  5. Troubleshoot an Ap host
  6. Work 1 hr of overtime
  7. No link
  8. De-escalate a customer
  9. Identify an Ap issue and notify NOC
  10. Help a tier 2 in another call center
  11. Keep up on 2 man job emails
  12. Do 10 tickets
  13. Troubleshoot DNS issues
  14. Help an agent in another call center
  15. Packet loss that is not caused by traffic
  16. Email netops with template filled out
  17. Give all of the tier 2's a high five
  18. CRC errors
  19. Troubleshoot DSL
  20. Set up a service call
  21. Ap with multiple sessioning Sms
  22. Packet loss caused by traffic
  23. Add an authorized user
  24. Set up a Static Ip
  25. Expedite a service call