Ap withmultiplesessioningSmsTroubleshootan Ap hostHelp anagent inanothercall centerTroubleshootDNS issuesDo 50ticketsKeep upon 2 manjob emailsTroubleshootVOIPEmailnetops withtemplatefilled outVerify anemailaddressPacketlosscaused bytrafficSet up aservicecallSet upa StaticIpDe-escalate acustomerExpeditea servicecallAdd anauthorizeduserIdentify anAp issueand notifyNOCGive all ofthe tier 2'sa high fiveCRCerrorsTroubleshootDSLHelp a tier2 inanothercall centerDo 10ticketsReset anemailpasswordin PleskWork 1hr ofovertimeNolinkPacketloss that isnot causedby trafficAp withmultiplesessioningSmsTroubleshootan Ap hostHelp anagent inanothercall centerTroubleshootDNS issuesDo 50ticketsKeep upon 2 manjob emailsTroubleshootVOIPEmailnetops withtemplatefilled outVerify anemailaddressPacketlosscaused bytrafficSet up aservicecallSet upa StaticIpDe-escalate acustomerExpeditea servicecallAdd anauthorizeduserIdentify anAp issueand notifyNOCGive all ofthe tier 2'sa high fiveCRCerrorsTroubleshootDSLHelp a tier2 inanothercall centerDo 10ticketsReset anemailpasswordin PleskWork 1hr ofovertimeNolinkPacketloss that isnot causedby traffic

Tier 2 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ap with multiple sessioning Sms
  2. Troubleshoot an Ap host
  3. Help an agent in another call center
  4. Troubleshoot DNS issues
  5. Do 50 tickets
  6. Keep up on 2 man job emails
  7. Troubleshoot VOIP
  8. Email netops with template filled out
  9. Verify an email address
  10. Packet loss caused by traffic
  11. Set up a service call
  12. Set up a Static Ip
  13. De-escalate a customer
  14. Expedite a service call
  15. Add an authorized user
  16. Identify an Ap issue and notify NOC
  17. Give all of the tier 2's a high five
  18. CRC errors
  19. Troubleshoot DSL
  20. Help a tier 2 in another call center
  21. Do 10 tickets
  22. Reset an email password in Plesk
  23. Work 1 hr of overtime
  24. No link
  25. Packet loss that is not caused by traffic