(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer says your name 2 times in the call
Received a transferred call
Filed a dispute
Gave customer their balance
Acknowledged a Moment that mattered
Expedited a debit card
Ordered Statements
Customer lives in VA, MD, DC or NY
Customer made you laugh
Hear a crying baby or child in the background
Customer's name started with a T(first or last)
Had a customer call to change address
Made a customer laugh
Customer has a birthday this month
Helped customer find account number via self service
Said the customer's name 3 times(don't make it weir, lol)