(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Filed a dispute
Customer says your name 2 times in the call
Gave customer their balance
Had a customer call to change address
Said the customer's name 3 times(don't make it weir, lol)
Received a transferred call
Customer has a birthday this month
Helped customer find account number via self service
