(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You are placed on hold by customer
Use line "But wait there's more"
Spoke to customer who last name starts with "Y"
Sell a new membership
Customer tells you "Merry Christmas"
Customer calls you by wrong name
Wrong number
Caller requesting financing information
Schedule total of 5 jobs
Schedule hot water heater leaking/not working (incoming call)
Incoming call Zach B or Greg needs to call back
Incoming call Sara or Zach G needs to call back
Customer checking ETA (not returning dispatch call)
Talked to same customer 3 times in one day
Ask a customer about their pet
Schedule 2 plumbing checks (incoming calls)
Caller requesting Septic Tank Cleaning
Took incoming call from someone in another state
Took incoming call from customer with same name as a dispatcher
Schedule HVAC marketed lead (incoming call)
Take incoming call from customer with same name as a CSR
