Schedule HVAC marketed lead (incoming call) Wrong number Scheduled install on incoming call Customer tells you "Merry Christmas" Talked to same customer 3 times in one day Schedule hot water heater leaking/not working (incoming call) Schedule total of 5 jobs You are placed on hold by customer Home Warranty or Insurance company calling Sell a new membership Renew a membership Scheduled Commerical $89 diagnostic appt (incoming call) Incoming call from non home owner Caller requesting Septic Tank Cleaning Take incoming call from customer with same name as a CSR Spoke to customer who last name starts with "Y" Took incoming call from someone in another state Customer checking ETA (not returning dispatch call) Caller requesting financing information Schedule 2 HVAC checks (incoming calls) Write 3 tips for the email employee Customer calls you by wrong name Robo call Ask a customer about their pet Incoming call Sara or Zach G needs to call back Incoming call Zach B or Greg needs to call back Took incoming call from customer with same name as a dispatcher Schedule 2 plumbing checks (incoming calls) Use line "But wait there's more" Customer returning dispatch call Schedule HVAC marketed lead (incoming call) Wrong number Scheduled install on incoming call Customer tells you "Merry Christmas" Talked to same customer 3 times in one day Schedule hot water heater leaking/not working (incoming call) Schedule total of 5 jobs You are placed on hold by customer Home Warranty or Insurance company calling Sell a new membership Renew a membership Scheduled Commerical $89 diagnostic appt (incoming call) Incoming call from non home owner Caller requesting Septic Tank Cleaning Take incoming call from customer with same name as a CSR Spoke to customer who last name starts with "Y" Took incoming call from someone in another state Customer checking ETA (not returning dispatch call) Caller requesting financing information Schedule 2 HVAC checks (incoming calls) Write 3 tips for the email employee Customer calls you by wrong name Robo call Ask a customer about their pet Incoming call Sara or Zach G needs to call back Incoming call Zach B or Greg needs to call back Took incoming call from customer with same name as a dispatcher Schedule 2 plumbing checks (incoming calls) Use line "But wait there's more" Customer returning dispatch call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Schedule HVAC marketed lead (incoming call)
Wrong number
Scheduled install on incoming call
Customer tells you "Merry Christmas"
Talked to same customer 3 times in one day
Schedule hot water heater leaking/not working (incoming call)
Schedule total of 5 jobs
You are placed on hold by customer
Home Warranty or Insurance company calling
Sell a new membership
Renew a membership
Scheduled Commerical $89 diagnostic appt (incoming call)
Incoming call from non home owner
Caller requesting Septic Tank Cleaning
Take incoming call from customer with same name as a CSR
Spoke to customer who last name starts with "Y"
Took incoming call from someone in another state
Customer checking ETA (not returning dispatch call)
Caller requesting financing information
Schedule 2 HVAC checks (incoming calls)
Write 3 tips for the email employee
Customer calls you by wrong name
Robo call
Ask a customer about their pet
Incoming call Sara or Zach G needs to call back
Incoming call Zach B or Greg needs to call back
Took incoming call from customer with same name as a dispatcher
Schedule 2 plumbing checks (incoming calls)
Use line "But wait there's more"
Customer returning dispatch call