Helped a customer switch spending accounts Customer made you laugh Helped a customer find an account number via Self Service Expedited a debit card to alternate address Filed a dispute Said the customers name 3 times (don't make it weird lol) Transferred call to credit card Received a transferred call Acknowledged a MTM Went over transactions with customer Customer lives in VA, MD, DC or NY Blocked a debit card Filed a Deceased Trips Case Gave customer their balance Helped a customer increase limit online Ordered Statements Customers name started with a T(First or Last) Helped a customer with Zelle Made a customer laugh Read the call recording disclosure Hear a crying child Activated a debit card Customer says your name 2 times Transferred Funds to an external account Helped a customer switch spending accounts Customer made you laugh Helped a customer find an account number via Self Service Expedited a debit card to alternate address Filed a dispute Said the customers name 3 times (don't make it weird lol) Transferred call to credit card Received a transferred call Acknowledged a MTM Went over transactions with customer Customer lives in VA, MD, DC or NY Blocked a debit card Filed a Deceased Trips Case Gave customer their balance Helped a customer increase limit online Ordered Statements Customers name started with a T(First or Last) Helped a customer with Zelle Made a customer laugh Read the call recording disclosure Hear a crying child Activated a debit card Customer says your name 2 times Transferred Funds to an external account
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Helped a customer switch spending accounts
I-Customer made you laugh
I-Helped a customer find an account number via Self Service
G-Expedited a debit card to alternate address
G-Filed a dispute
O-Said the customers name 3 times (don't make it weird lol)
O-Transferred call to credit card
N-Received a transferred call
G-Acknowledged a MTM
N-Went over transactions with customer
O-Customer lives in VA, MD, DC or NY
G-Blocked a debit card
I-Filed a Deceased Trips Case
G-Gave customer their balance
O-Helped a customer increase limit online
B-Ordered Statements
N-Customers name started with a T(First or Last)
B-Helped a customer with Zelle
B-Made a customer laugh
B-Read the call recording disclosure
O-
Hear a crying child
B-Activated a debit card
I-Customer says your name 2 times
N-Transferred Funds to an external account