Customer says your name 2 times Helped a customer find an account number via Self Service Said the customers name 3 times (don't make it weird lol) Customers name started with a T(First or Last) Read the call recording disclosure Helped a customer switch spending accounts Filed a Deceased Trips Case Customer made you laugh Expedited a debit card to alternate address Gave customer their balance Blocked a debit card Acknowledged a MTM Transferred Funds to an external account Helped a customer with Zelle Transferred call to credit card Filed a dispute Helped a customer increase limit online Hear a crying child Received a transferred call Went over transactions with customer Customer lives in VA, MD, DC or NY Made a customer laugh Activated a debit card Ordered Statements Customer says your name 2 times Helped a customer find an account number via Self Service Said the customers name 3 times (don't make it weird lol) Customers name started with a T(First or Last) Read the call recording disclosure Helped a customer switch spending accounts Filed a Deceased Trips Case Customer made you laugh Expedited a debit card to alternate address Gave customer their balance Blocked a debit card Acknowledged a MTM Transferred Funds to an external account Helped a customer with Zelle Transferred call to credit card Filed a dispute Helped a customer increase limit online Hear a crying child Received a transferred call Went over transactions with customer Customer lives in VA, MD, DC or NY Made a customer laugh Activated a debit card Ordered Statements
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Customer says your name 2 times
I-Helped a customer find an account number via Self Service
O-Said the customers name 3 times (don't make it weird lol)
N-Customers name started with a T(First or Last)
B-Read the call recording disclosure
I-Helped a customer switch spending accounts
I-Filed a Deceased Trips Case
I-Customer made you laugh
G-Expedited a debit card to alternate address
G-Gave customer their balance
G-Blocked a debit card
G-Acknowledged a MTM
N-Transferred Funds to an external account
B-Helped a customer with Zelle
O-Transferred call to credit card
G-Filed a dispute
O-Helped a customer increase limit online
O-
Hear a crying child
N-Received a transferred call
N-Went over transactions with customer
O-Customer lives in VA, MD, DC or NY
B-Made a customer laugh
B-Activated a debit card
B-Ordered Statements