(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
O-
Hear a crying child
O-Transferred call to credit card
I-Helped a customer switch spending accounts
B-Activated a debit card
B-Ordered Statements
N-Customers name started with a T(First or Last)
G-Acknowledged a MTM
G-Filed a dispute
O-Said the customers name 3 times (don't make it weird lol)
I-Customer says your name 2 times
B-Made a customer laugh
G-Gave customer their balance
B-Helped a customer with Zelle
O-Helped a customer increase limit online
N-Went over transactions with customer
G-Expedited a debit card to alternate address
N-Transferred Funds to an external account
O-Customer lives in VA, MD, DC or NY
G-Blocked a debit card
N-Received a transferred call
I-Helped a customer find an account number via Self Service