Passwordreset intrackerEE hassymptomsafterquarantineEE doesn’tknow whatsymptomsthey haveEE goingto gettested ontheir ownEE saysnever got acall back toreturn toworkSpecimencollectormust be inthebathroomEECalling forreturn towork dateEE askingaboutquarantinepaySelf –testnegativeSecond 20dayquarantinein a rowEE ExposedbygrandmotherTraveltestingSymptomsagain afternegativetestFinishedquarantineand nowself-reportingpositiveEEExposedby auntEEincorrectlyrouted tocall centerNursereferralfor testingQuarantineending andexposedagainComputerfrozenEEsVoicemail fullCalldroppedEE doesn’tunderstandtest resultsEE doesn’twant toprovidevaccinationstatusEE lostlooking fordirections fortestinglocationEE can’trememberwhensymptomsstartedEE callingfor testresultsEEExposedby cousinEE wantsto knowwhat kindof testEE wantsa secondcovid testHR callingfor testresultsEE reportingpositive,calling fromthe hospitalEE wants toknow howlong testresults takeEE MissedtestingappointmentEE was goingto get testedon his own,now calling toget scheduledEEExposedby uncleEE can’tget intouch withsupervisorEE needsdisabilitycarriersnumberEEsphonenumber isincorrectSelf – test– awaitingresultsEEExposedat adinnerEEExposedat a partyEEExposedby fiancéEEExposedby childEE callingbecause cannotcontactSpecimencollectorCovidexemptincorrectEEExposedbyhusbandEE can’tlog intochart toget resultsEE calling tostate date ofquarantineincorrectFirealarm atofficeEE statesmedicalhasn’t calledthem toreturn to workEEExposedby wifeCan’tfind ID intrackerEE calling infor their dailycall toabsenteelineSpecimencollector notansweringphoneEE was toldto call bysupervisor,doesn’t knowwhyEE callingdue totransportationissuesCaller hasALL of thesymptomsExposedby co-workerMedicalcalling fortestresultsPoweroutageat officeEE Can’tget intouch withmedicalEE Phonenumberincorrectin trackerComputerupgradingEE Requestslatest testingappointmentEE NeedstestingrescheduledLate totestingappointmentExposedat a familyreunionEEExposedby bestfriendEEExposedto brotherEEExposedbygrandfatherEEcompletedan athome testEE can’tget intouch withmedicalEE wantsto knowwhat’s inthe swabComputerrestartingTestedpositive, notvaccinatedand nowexposedEE Self-testpositiveEE nolongeremployedInternetoutageat officeFaxmachinecallingEEs badgedisabled,trying to goto workEE askingquestionsabout shorttermdisabilityFast busywhenmakingoutboundcallTrackerdownEE saysmedicaldoesn’t havetest resultsEE Senthome bysupervisorPhoneneeds tobe resetEEExposedto sisterPasswordreset intrackerEE hassymptomsafterquarantineEE doesn’tknow whatsymptomsthey haveEE goingto gettested ontheir ownEE saysnever got acall back toreturn toworkSpecimencollectormust be inthebathroomEECalling forreturn towork dateEE askingaboutquarantinepaySelf –testnegativeSecond 20dayquarantinein a rowEE ExposedbygrandmotherTraveltestingSymptomsagain afternegativetestFinishedquarantineand nowself-reportingpositiveEEExposedby auntEEincorrectlyrouted tocall centerNursereferralfor testingQuarantineending andexposedagainComputerfrozenEEsVoicemail fullCalldroppedEE doesn’tunderstandtest resultsEE doesn’twant toprovidevaccinationstatusEE lostlooking fordirections fortestinglocationEE can’trememberwhensymptomsstartedEE callingfor testresultsEEExposedby cousinEE wantsto knowwhat kindof testEE wantsa secondcovid testHR callingfor testresultsEE reportingpositive,calling fromthe hospitalEE wants toknow howlong testresults takeEE MissedtestingappointmentEE was goingto get testedon his own,now calling toget scheduledEEExposedby uncleEE can’tget intouch withsupervisorEE needsdisabilitycarriersnumberEEsphonenumber isincorrectSelf – test– awaitingresultsEEExposedat adinnerEEExposedat a partyEEExposedby fiancéEEExposedby childEE callingbecause cannotcontactSpecimencollectorCovidexemptincorrectEEExposedbyhusbandEE can’tlog intochart toget resultsEE calling tostate date ofquarantineincorrectFirealarm atofficeEE statesmedicalhasn’t calledthem toreturn to workEEExposedby wifeCan’tfind ID intrackerEE calling infor their dailycall toabsenteelineSpecimencollector notansweringphoneEE was toldto call bysupervisor,doesn’t knowwhyEE callingdue totransportationissuesCaller hasALL of thesymptomsExposedby co-workerMedicalcalling fortestresultsPoweroutageat officeEE Can’tget intouch withmedicalEE Phonenumberincorrectin trackerComputerupgradingEE Requestslatest testingappointmentEE NeedstestingrescheduledLate totestingappointmentExposedat a familyreunionEEExposedby bestfriendEEExposedto brotherEEExposedbygrandfatherEEcompletedan athome testEE can’tget intouch withmedicalEE wantsto knowwhat’s inthe swabComputerrestartingTestedpositive, notvaccinatedand nowexposedEE Self-testpositiveEE nolongeremployedInternetoutageat officeFaxmachinecallingEEs badgedisabled,trying to goto workEE askingquestionsabout shorttermdisabilityFast busywhenmakingoutboundcallTrackerdownEE saysmedicaldoesn’t havetest resultsEE Senthome bysupervisorPhoneneeds tobe resetEEExposedto sister

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Password reset in tracker
  2. EE has symptoms after quarantine
  3. EE doesn’t know what symptoms they have
  4. EE going to get tested on their own
  5. EE says never got a call back to return to work
  6. Specimen collector must be in the bathroom
  7. EE Calling for return to work date
  8. EE asking about quarantine pay
  9. Self – test negative
  10. Second 20 day quarantine in a row
  11. EE Exposed by grandmother
  12. Travel testing
  13. Symptoms again after negative test
  14. Finished quarantine and now self-reporting positive
  15. EE Exposed by aunt
  16. EE incorrectly routed to call center
  17. Nurse referral for testing
  18. Quarantine ending and exposed again
  19. Computer frozen
  20. EEs Voice mail full
  21. Call dropped
  22. EE doesn’t understand test results
  23. EE doesn’t want to provide vaccination status
  24. EE lost looking for directions for testing location
  25. EE can’t remember when symptoms started
  26. EE calling for test results
  27. EE Exposed by cousin
  28. EE wants to know what kind of test
  29. EE wants a second covid test
  30. HR calling for test results
  31. EE reporting positive, calling from the hospital
  32. EE wants to know how long test results take
  33. EE Missed testing appointment
  34. EE was going to get tested on his own, now calling to get scheduled
  35. EE Exposed by uncle
  36. EE can’t get in touch with supervisor
  37. EE needs disability carriers number
  38. EEs phone number is incorrect
  39. Self – test – awaiting results
  40. EE Exposed at a dinner
  41. EE Exposed at a party
  42. EE Exposed by fiancé
  43. EE Exposed by child
  44. EE calling because cannot contact Specimen collector
  45. Covid exempt incorrect
  46. EE Exposed by husband
  47. EE can’t log into chart to get results
  48. EE calling to state date of quarantine incorrect
  49. Fire alarm at office
  50. EE states medical hasn’t called them to return to work
  51. EE Exposed by wife
  52. Can’t find ID in tracker
  53. EE calling in for their daily call to absentee line
  54. Specimen collector not answering phone
  55. EE was told to call by supervisor, doesn’t know why
  56. EE calling due to transportation issues
  57. Caller has ALL of the symptoms
  58. Exposed by co-worker
  59. Medical calling for test results
  60. Power outage at office
  61. EE Can’t get in touch with medical
  62. EE Phone number incorrect in tracker
  63. Computer upgrading
  64. EE Requests latest testing appointment
  65. EE Needs testing rescheduled
  66. Late to testing appointment
  67. Exposed at a family reunion
  68. EE Exposed by best friend
  69. EE Exposed to brother
  70. EE Exposed by grandfather
  71. EE completed an at home test
  72. EE can’t get in touch with medical
  73. EE wants to know what’s in the swab
  74. Computer restarting
  75. Tested positive, not vaccinated and now exposed
  76. EE Self-test positive
  77. EE no longer employed
  78. Internet outage at office
  79. Fax machine calling
  80. EEs badge disabled, trying to go to work
  81. EE asking questions about short term disability
  82. Fast busy when making outbound call
  83. Tracker down
  84. EE says medical doesn’t have test results
  85. EE Sent home by supervisor
  86. Phone needs to be reset
  87. EE Exposed to sister