EE was goingto get testedon his own,now calling toget scheduledSpecimencollector notansweringphoneTestedpositive, notvaccinatedand nowexposedEE Can’tget intouch withmedicalEE wantsa secondcovid testEEExposedto sisterEEExposedbyhusbandEEcompletedan athome testEE ExposedbygrandmotherMedicalcalling fortestresultsLate totestingappointmentComputerrestartingEE hassymptomsafterquarantineEE statesmedicalhasn’t calledthem toreturn to workTrackerdownPasswordreset intrackerTraveltestingEEsVoicemail fullEE lostlooking fordirections fortestinglocationSelf – test– awaitingresultsEE goingto gettested ontheir ownEEincorrectlyrouted tocall centerEE askingaboutquarantinepayHR callingfor testresultsEE doesn’twant toprovidevaccinationstatusCalldroppedEE Self-testpositiveEE callingfor testresultsEEExposedby cousinEE reportingpositive,calling fromthe hospitalEE Senthome bysupervisorEE can’tget intouch withsupervisorEE saysnever got acall back toreturn toworkEEExposedat a partyFast busywhenmakingoutboundcallEE was toldto call bysupervisor,doesn’t knowwhyEE nolongeremployedInternetoutageat officeEE wantsto knowwhat’s inthe swabEE askingquestionsabout shorttermdisabilityEEExposedto brotherEE calling infor their dailycall toabsenteelineEE wants toknow howlong testresults takeEE doesn’tknow whatsymptomsthey haveFirealarm atofficeEE NeedstestingrescheduledEEExposedby childEEExposedby fiancéExposedat a familyreunionEEs badgedisabled,trying to goto workEECalling forreturn towork dateEE doesn’tunderstandtest resultsEE MissedtestingappointmentEE needsdisabilitycarriersnumberPoweroutageat officeEE wantsto knowwhat kindof testPhoneneeds tobe resetEEExposedby bestfriendComputerfrozenEEExposedat adinnerEEExposedby wifeEE can’tget intouch withmedicalSecond 20dayquarantinein a rowEE can’tlog intochart toget resultsEEExposedby uncleEE saysmedicaldoesn’t havetest resultsSelf –testnegativeSymptomsagain afternegativetestEE callingdue totransportationissuesFaxmachinecallingComputerupgradingEE Requestslatest testingappointmentSpecimencollectormust be inthebathroomQuarantineending andexposedagainExposedby co-workerEE callingbecause cannotcontactSpecimencollectorCan’tfind ID intrackerEE calling tostate date ofquarantineincorrectCaller hasALL of thesymptomsEEExposedby auntEE can’trememberwhensymptomsstartedFinishedquarantineand nowself-reportingpositiveEEExposedbygrandfatherCovidexemptincorrectEEsphonenumber isincorrectEE Phonenumberincorrectin trackerNursereferralfor testingEE was goingto get testedon his own,now calling toget scheduledSpecimencollector notansweringphoneTestedpositive, notvaccinatedand nowexposedEE Can’tget intouch withmedicalEE wantsa secondcovid testEEExposedto sisterEEExposedbyhusbandEEcompletedan athome testEE ExposedbygrandmotherMedicalcalling fortestresultsLate totestingappointmentComputerrestartingEE hassymptomsafterquarantineEE statesmedicalhasn’t calledthem toreturn to workTrackerdownPasswordreset intrackerTraveltestingEEsVoicemail fullEE lostlooking fordirections fortestinglocationSelf – test– awaitingresultsEE goingto gettested ontheir ownEEincorrectlyrouted tocall centerEE askingaboutquarantinepayHR callingfor testresultsEE doesn’twant toprovidevaccinationstatusCalldroppedEE Self-testpositiveEE callingfor testresultsEEExposedby cousinEE reportingpositive,calling fromthe hospitalEE Senthome bysupervisorEE can’tget intouch withsupervisorEE saysnever got acall back toreturn toworkEEExposedat a partyFast busywhenmakingoutboundcallEE was toldto call bysupervisor,doesn’t knowwhyEE nolongeremployedInternetoutageat officeEE wantsto knowwhat’s inthe swabEE askingquestionsabout shorttermdisabilityEEExposedto brotherEE calling infor their dailycall toabsenteelineEE wants toknow howlong testresults takeEE doesn’tknow whatsymptomsthey haveFirealarm atofficeEE NeedstestingrescheduledEEExposedby childEEExposedby fiancéExposedat a familyreunionEEs badgedisabled,trying to goto workEECalling forreturn towork dateEE doesn’tunderstandtest resultsEE MissedtestingappointmentEE needsdisabilitycarriersnumberPoweroutageat officeEE wantsto knowwhat kindof testPhoneneeds tobe resetEEExposedby bestfriendComputerfrozenEEExposedat adinnerEEExposedby wifeEE can’tget intouch withmedicalSecond 20dayquarantinein a rowEE can’tlog intochart toget resultsEEExposedby uncleEE saysmedicaldoesn’t havetest resultsSelf –testnegativeSymptomsagain afternegativetestEE callingdue totransportationissuesFaxmachinecallingComputerupgradingEE Requestslatest testingappointmentSpecimencollectormust be inthebathroomQuarantineending andexposedagainExposedby co-workerEE callingbecause cannotcontactSpecimencollectorCan’tfind ID intrackerEE calling tostate date ofquarantineincorrectCaller hasALL of thesymptomsEEExposedby auntEE can’trememberwhensymptomsstartedFinishedquarantineand nowself-reportingpositiveEEExposedbygrandfatherCovidexemptincorrectEEsphonenumber isincorrectEE Phonenumberincorrectin trackerNursereferralfor testing

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EE was going to get tested on his own, now calling to get scheduled
  2. Specimen collector not answering phone
  3. Tested positive, not vaccinated and now exposed
  4. EE Can’t get in touch with medical
  5. EE wants a second covid test
  6. EE Exposed to sister
  7. EE Exposed by husband
  8. EE completed an at home test
  9. EE Exposed by grandmother
  10. Medical calling for test results
  11. Late to testing appointment
  12. Computer restarting
  13. EE has symptoms after quarantine
  14. EE states medical hasn’t called them to return to work
  15. Tracker down
  16. Password reset in tracker
  17. Travel testing
  18. EEs Voice mail full
  19. EE lost looking for directions for testing location
  20. Self – test – awaiting results
  21. EE going to get tested on their own
  22. EE incorrectly routed to call center
  23. EE asking about quarantine pay
  24. HR calling for test results
  25. EE doesn’t want to provide vaccination status
  26. Call dropped
  27. EE Self-test positive
  28. EE calling for test results
  29. EE Exposed by cousin
  30. EE reporting positive, calling from the hospital
  31. EE Sent home by supervisor
  32. EE can’t get in touch with supervisor
  33. EE says never got a call back to return to work
  34. EE Exposed at a party
  35. Fast busy when making outbound call
  36. EE was told to call by supervisor, doesn’t know why
  37. EE no longer employed
  38. Internet outage at office
  39. EE wants to know what’s in the swab
  40. EE asking questions about short term disability
  41. EE Exposed to brother
  42. EE calling in for their daily call to absentee line
  43. EE wants to know how long test results take
  44. EE doesn’t know what symptoms they have
  45. Fire alarm at office
  46. EE Needs testing rescheduled
  47. EE Exposed by child
  48. EE Exposed by fiancé
  49. Exposed at a family reunion
  50. EEs badge disabled, trying to go to work
  51. EE Calling for return to work date
  52. EE doesn’t understand test results
  53. EE Missed testing appointment
  54. EE needs disability carriers number
  55. Power outage at office
  56. EE wants to know what kind of test
  57. Phone needs to be reset
  58. EE Exposed by best friend
  59. Computer frozen
  60. EE Exposed at a dinner
  61. EE Exposed by wife
  62. EE can’t get in touch with medical
  63. Second 20 day quarantine in a row
  64. EE can’t log into chart to get results
  65. EE Exposed by uncle
  66. EE says medical doesn’t have test results
  67. Self – test negative
  68. Symptoms again after negative test
  69. EE calling due to transportation issues
  70. Fax machine calling
  71. Computer upgrading
  72. EE Requests latest testing appointment
  73. Specimen collector must be in the bathroom
  74. Quarantine ending and exposed again
  75. Exposed by co-worker
  76. EE calling because cannot contact Specimen collector
  77. Can’t find ID in tracker
  78. EE calling to state date of quarantine incorrect
  79. Caller has ALL of the symptoms
  80. EE Exposed by aunt
  81. EE can’t remember when symptoms started
  82. Finished quarantine and now self-reporting positive
  83. EE Exposed by grandfather
  84. Covid exempt incorrect
  85. EEs phone number is incorrect
  86. EE Phone number incorrect in tracker
  87. Nurse referral for testing