EE lostlooking fordirections fortestinglocationEEs badgedisabled,trying to goto workTraveltestingEEExposedby auntEEExposedby wifeEEExposedbyhusbandEECalling forreturn towork dateEE wantsto knowwhat kindof testSpecimencollectormust be inthebathroomEE hassymptomsafterquarantineEE Requestslatest testingappointmentEE can’trememberwhensymptomsstartedEE NeedstestingrescheduledEE callingbecause cannotcontactSpecimencollectorExposedat a familyreunionInternetoutageat officeEE doesn’tknow whatsymptomsthey haveSelf – test– awaitingresultsEEExposedby bestfriendEE Self-testpositiveEE Senthome bysupervisorFaxmachinecallingNursereferralfor testingEEsphonenumber isincorrectEE goingto gettested ontheir ownEEExposedbygrandfatherFirealarm atofficeTestedpositive, notvaccinatedand nowexposedSpecimencollector notansweringphoneEE wantsto knowwhat’s inthe swabEE needsdisabilitycarriersnumberEE wantsa secondcovid testEE callingfor testresultsEE calling tostate date ofquarantineincorrectEE statesmedicalhasn’t calledthem toreturn to workEE Phonenumberincorrectin trackerEEExposedat a partyEE wants toknow howlong testresults takeEEExposedby fiancéEE was toldto call bysupervisor,doesn’t knowwhyComputerfrozenEEExposedby cousinFast busywhenmakingoutboundcallEE saysmedicaldoesn’t havetest resultsCaller hasALL of thesymptomsEEcompletedan athome testLate totestingappointmentEE doesn’tunderstandtest resultsCalldroppedEE ExposedbygrandmotherEEExposedto sisterSecond 20dayquarantinein a rowEE MissedtestingappointmentExposedby co-workerEE doesn’twant toprovidevaccinationstatusHR callingfor testresultsFinishedquarantineand nowself-reportingpositivePoweroutageat officeEEincorrectlyrouted tocall centerEE askingquestionsabout shorttermdisabilityEEExposedto brotherMedicalcalling fortestresultsQuarantineending andexposedagainEEExposedby uncleEE saysnever got acall back toreturn toworkEE Can’tget intouch withmedicalComputerupgradingEEExposedby childEE nolongeremployedEE can’tget intouch withmedicalEEExposedat adinnerComputerrestartingEEsVoicemail fullCovidexemptincorrectCan’tfind ID intrackerTrackerdownEE calling infor their dailycall toabsenteelineEE can’tget intouch withsupervisorEE askingaboutquarantinepayPasswordreset intrackerEE was goingto get testedon his own,now calling toget scheduledEE can’tlog intochart toget resultsSelf –testnegativeSymptomsagain afternegativetestEE callingdue totransportationissuesEE reportingpositive,calling fromthe hospitalPhoneneeds tobe resetEE lostlooking fordirections fortestinglocationEEs badgedisabled,trying to goto workTraveltestingEEExposedby auntEEExposedby wifeEEExposedbyhusbandEECalling forreturn towork dateEE wantsto knowwhat kindof testSpecimencollectormust be inthebathroomEE hassymptomsafterquarantineEE Requestslatest testingappointmentEE can’trememberwhensymptomsstartedEE NeedstestingrescheduledEE callingbecause cannotcontactSpecimencollectorExposedat a familyreunionInternetoutageat officeEE doesn’tknow whatsymptomsthey haveSelf – test– awaitingresultsEEExposedby bestfriendEE Self-testpositiveEE Senthome bysupervisorFaxmachinecallingNursereferralfor testingEEsphonenumber isincorrectEE goingto gettested ontheir ownEEExposedbygrandfatherFirealarm atofficeTestedpositive, notvaccinatedand nowexposedSpecimencollector notansweringphoneEE wantsto knowwhat’s inthe swabEE needsdisabilitycarriersnumberEE wantsa secondcovid testEE callingfor testresultsEE calling tostate date ofquarantineincorrectEE statesmedicalhasn’t calledthem toreturn to workEE Phonenumberincorrectin trackerEEExposedat a partyEE wants toknow howlong testresults takeEEExposedby fiancéEE was toldto call bysupervisor,doesn’t knowwhyComputerfrozenEEExposedby cousinFast busywhenmakingoutboundcallEE saysmedicaldoesn’t havetest resultsCaller hasALL of thesymptomsEEcompletedan athome testLate totestingappointmentEE doesn’tunderstandtest resultsCalldroppedEE ExposedbygrandmotherEEExposedto sisterSecond 20dayquarantinein a rowEE MissedtestingappointmentExposedby co-workerEE doesn’twant toprovidevaccinationstatusHR callingfor testresultsFinishedquarantineand nowself-reportingpositivePoweroutageat officeEEincorrectlyrouted tocall centerEE askingquestionsabout shorttermdisabilityEEExposedto brotherMedicalcalling fortestresultsQuarantineending andexposedagainEEExposedby uncleEE saysnever got acall back toreturn toworkEE Can’tget intouch withmedicalComputerupgradingEEExposedby childEE nolongeremployedEE can’tget intouch withmedicalEEExposedat adinnerComputerrestartingEEsVoicemail fullCovidexemptincorrectCan’tfind ID intrackerTrackerdownEE calling infor their dailycall toabsenteelineEE can’tget intouch withsupervisorEE askingaboutquarantinepayPasswordreset intrackerEE was goingto get testedon his own,now calling toget scheduledEE can’tlog intochart toget resultsSelf –testnegativeSymptomsagain afternegativetestEE callingdue totransportationissuesEE reportingpositive,calling fromthe hospitalPhoneneeds tobe reset

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EE lost looking for directions for testing location
  2. EEs badge disabled, trying to go to work
  3. Travel testing
  4. EE Exposed by aunt
  5. EE Exposed by wife
  6. EE Exposed by husband
  7. EE Calling for return to work date
  8. EE wants to know what kind of test
  9. Specimen collector must be in the bathroom
  10. EE has symptoms after quarantine
  11. EE Requests latest testing appointment
  12. EE can’t remember when symptoms started
  13. EE Needs testing rescheduled
  14. EE calling because cannot contact Specimen collector
  15. Exposed at a family reunion
  16. Internet outage at office
  17. EE doesn’t know what symptoms they have
  18. Self – test – awaiting results
  19. EE Exposed by best friend
  20. EE Self-test positive
  21. EE Sent home by supervisor
  22. Fax machine calling
  23. Nurse referral for testing
  24. EEs phone number is incorrect
  25. EE going to get tested on their own
  26. EE Exposed by grandfather
  27. Fire alarm at office
  28. Tested positive, not vaccinated and now exposed
  29. Specimen collector not answering phone
  30. EE wants to know what’s in the swab
  31. EE needs disability carriers number
  32. EE wants a second covid test
  33. EE calling for test results
  34. EE calling to state date of quarantine incorrect
  35. EE states medical hasn’t called them to return to work
  36. EE Phone number incorrect in tracker
  37. EE Exposed at a party
  38. EE wants to know how long test results take
  39. EE Exposed by fiancé
  40. EE was told to call by supervisor, doesn’t know why
  41. Computer frozen
  42. EE Exposed by cousin
  43. Fast busy when making outbound call
  44. EE says medical doesn’t have test results
  45. Caller has ALL of the symptoms
  46. EE completed an at home test
  47. Late to testing appointment
  48. EE doesn’t understand test results
  49. Call dropped
  50. EE Exposed by grandmother
  51. EE Exposed to sister
  52. Second 20 day quarantine in a row
  53. EE Missed testing appointment
  54. Exposed by co-worker
  55. EE doesn’t want to provide vaccination status
  56. HR calling for test results
  57. Finished quarantine and now self-reporting positive
  58. Power outage at office
  59. EE incorrectly routed to call center
  60. EE asking questions about short term disability
  61. EE Exposed to brother
  62. Medical calling for test results
  63. Quarantine ending and exposed again
  64. EE Exposed by uncle
  65. EE says never got a call back to return to work
  66. EE Can’t get in touch with medical
  67. Computer upgrading
  68. EE Exposed by child
  69. EE no longer employed
  70. EE can’t get in touch with medical
  71. EE Exposed at a dinner
  72. Computer restarting
  73. EEs Voice mail full
  74. Covid exempt incorrect
  75. Can’t find ID in tracker
  76. Tracker down
  77. EE calling in for their daily call to absentee line
  78. EE can’t get in touch with supervisor
  79. EE asking about quarantine pay
  80. Password reset in tracker
  81. EE was going to get tested on his own, now calling to get scheduled
  82. EE can’t log into chart to get results
  83. Self – test negative
  84. Symptoms again after negative test
  85. EE calling due to transportation issues
  86. EE reporting positive, calling from the hospital
  87. Phone needs to be reset