EE lostlooking fordirections fortestinglocationEE was toldto call bysupervisor,doesn’t knowwhyTrackerdownSecond 20dayquarantinein a rowEE reportingpositive,calling fromthe hospitalEE Requestslatest testingappointmentNursereferralfor testingEEExposedbyhusbandFinishedquarantineand nowself-reportingpositiveEE was goingto get testedon his own,now calling toget scheduledEE doesn’twant toprovidevaccinationstatusFirealarm atofficeEEExposedby childEEExposedby wifeCovidexemptincorrectEE MissedtestingappointmentEE saysmedicaldoesn’t havetest resultsEE saysnever got acall back toreturn toworkLate totestingappointmentEE NeedstestingrescheduledEE hassymptomsafterquarantineFaxmachinecallingEE calling infor their dailycall toabsenteelineEE calling tostate date ofquarantineincorrectSelf – test– awaitingresultsComputerfrozenTestedpositive, notvaccinatedand nowexposedEEExposedby cousinFast busywhenmakingoutboundcallEE Phonenumberincorrectin trackerEE needsdisabilitycarriersnumberEECalling forreturn towork dateSpecimencollector notansweringphoneEE ExposedbygrandmotherEE doesn’tunderstandtest resultsComputerupgradingEE callingfor testresultsCan’tfind ID intrackerEE wantsto knowwhat’s inthe swabPoweroutageat officeEEExposedby fiancéSelf –testnegativeEE callingdue totransportationissuesPasswordreset intrackerEEExposedby auntEE Can’tget intouch withmedicalEE goingto gettested ontheir ownEE can’tget intouch withmedicalEEincorrectlyrouted tocall centerEE can’trememberwhensymptomsstartedInternetoutageat officeCaller hasALL of thesymptomsEE askingquestionsabout shorttermdisabilityComputerrestartingEE nolongeremployedEEsVoicemail fullSpecimencollectormust be inthebathroomEEExposedto sisterEE doesn’tknow whatsymptomsthey haveEE wantsa secondcovid testEE can’tlog intochart toget resultsEE wants toknow howlong testresults takeEEs badgedisabled,trying to goto workEEExposedby bestfriendTraveltestingMedicalcalling fortestresultsQuarantineending andexposedagainEE callingbecause cannotcontactSpecimencollectorEE statesmedicalhasn’t calledthem toreturn to workCalldroppedEE wantsto knowwhat kindof testPhoneneeds tobe resetEEExposedbygrandfatherEEExposedat adinnerHR callingfor testresultsEEsphonenumber isincorrectEEcompletedan athome testExposedby co-workerEE Senthome bysupervisorEEExposedat a partyEEExposedto brotherSymptomsagain afternegativetestEEExposedby uncleEE Self-testpositiveEE askingaboutquarantinepayEE can’tget intouch withsupervisorExposedat a familyreunionEE lostlooking fordirections fortestinglocationEE was toldto call bysupervisor,doesn’t knowwhyTrackerdownSecond 20dayquarantinein a rowEE reportingpositive,calling fromthe hospitalEE Requestslatest testingappointmentNursereferralfor testingEEExposedbyhusbandFinishedquarantineand nowself-reportingpositiveEE was goingto get testedon his own,now calling toget scheduledEE doesn’twant toprovidevaccinationstatusFirealarm atofficeEEExposedby childEEExposedby wifeCovidexemptincorrectEE MissedtestingappointmentEE saysmedicaldoesn’t havetest resultsEE saysnever got acall back toreturn toworkLate totestingappointmentEE NeedstestingrescheduledEE hassymptomsafterquarantineFaxmachinecallingEE calling infor their dailycall toabsenteelineEE calling tostate date ofquarantineincorrectSelf – test– awaitingresultsComputerfrozenTestedpositive, notvaccinatedand nowexposedEEExposedby cousinFast busywhenmakingoutboundcallEE Phonenumberincorrectin trackerEE needsdisabilitycarriersnumberEECalling forreturn towork dateSpecimencollector notansweringphoneEE ExposedbygrandmotherEE doesn’tunderstandtest resultsComputerupgradingEE callingfor testresultsCan’tfind ID intrackerEE wantsto knowwhat’s inthe swabPoweroutageat officeEEExposedby fiancéSelf –testnegativeEE callingdue totransportationissuesPasswordreset intrackerEEExposedby auntEE Can’tget intouch withmedicalEE goingto gettested ontheir ownEE can’tget intouch withmedicalEEincorrectlyrouted tocall centerEE can’trememberwhensymptomsstartedInternetoutageat officeCaller hasALL of thesymptomsEE askingquestionsabout shorttermdisabilityComputerrestartingEE nolongeremployedEEsVoicemail fullSpecimencollectormust be inthebathroomEEExposedto sisterEE doesn’tknow whatsymptomsthey haveEE wantsa secondcovid testEE can’tlog intochart toget resultsEE wants toknow howlong testresults takeEEs badgedisabled,trying to goto workEEExposedby bestfriendTraveltestingMedicalcalling fortestresultsQuarantineending andexposedagainEE callingbecause cannotcontactSpecimencollectorEE statesmedicalhasn’t calledthem toreturn to workCalldroppedEE wantsto knowwhat kindof testPhoneneeds tobe resetEEExposedbygrandfatherEEExposedat adinnerHR callingfor testresultsEEsphonenumber isincorrectEEcompletedan athome testExposedby co-workerEE Senthome bysupervisorEEExposedat a partyEEExposedto brotherSymptomsagain afternegativetestEEExposedby uncleEE Self-testpositiveEE askingaboutquarantinepayEE can’tget intouch withsupervisorExposedat a familyreunion

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EE lost looking for directions for testing location
  2. EE was told to call by supervisor, doesn’t know why
  3. Tracker down
  4. Second 20 day quarantine in a row
  5. EE reporting positive, calling from the hospital
  6. EE Requests latest testing appointment
  7. Nurse referral for testing
  8. EE Exposed by husband
  9. Finished quarantine and now self-reporting positive
  10. EE was going to get tested on his own, now calling to get scheduled
  11. EE doesn’t want to provide vaccination status
  12. Fire alarm at office
  13. EE Exposed by child
  14. EE Exposed by wife
  15. Covid exempt incorrect
  16. EE Missed testing appointment
  17. EE says medical doesn’t have test results
  18. EE says never got a call back to return to work
  19. Late to testing appointment
  20. EE Needs testing rescheduled
  21. EE has symptoms after quarantine
  22. Fax machine calling
  23. EE calling in for their daily call to absentee line
  24. EE calling to state date of quarantine incorrect
  25. Self – test – awaiting results
  26. Computer frozen
  27. Tested positive, not vaccinated and now exposed
  28. EE Exposed by cousin
  29. Fast busy when making outbound call
  30. EE Phone number incorrect in tracker
  31. EE needs disability carriers number
  32. EE Calling for return to work date
  33. Specimen collector not answering phone
  34. EE Exposed by grandmother
  35. EE doesn’t understand test results
  36. Computer upgrading
  37. EE calling for test results
  38. Can’t find ID in tracker
  39. EE wants to know what’s in the swab
  40. Power outage at office
  41. EE Exposed by fiancé
  42. Self – test negative
  43. EE calling due to transportation issues
  44. Password reset in tracker
  45. EE Exposed by aunt
  46. EE Can’t get in touch with medical
  47. EE going to get tested on their own
  48. EE can’t get in touch with medical
  49. EE incorrectly routed to call center
  50. EE can’t remember when symptoms started
  51. Internet outage at office
  52. Caller has ALL of the symptoms
  53. EE asking questions about short term disability
  54. Computer restarting
  55. EE no longer employed
  56. EEs Voice mail full
  57. Specimen collector must be in the bathroom
  58. EE Exposed to sister
  59. EE doesn’t know what symptoms they have
  60. EE wants a second covid test
  61. EE can’t log into chart to get results
  62. EE wants to know how long test results take
  63. EEs badge disabled, trying to go to work
  64. EE Exposed by best friend
  65. Travel testing
  66. Medical calling for test results
  67. Quarantine ending and exposed again
  68. EE calling because cannot contact Specimen collector
  69. EE states medical hasn’t called them to return to work
  70. Call dropped
  71. EE wants to know what kind of test
  72. Phone needs to be reset
  73. EE Exposed by grandfather
  74. EE Exposed at a dinner
  75. HR calling for test results
  76. EEs phone number is incorrect
  77. EE completed an at home test
  78. Exposed by co-worker
  79. EE Sent home by supervisor
  80. EE Exposed at a party
  81. EE Exposed to brother
  82. Symptoms again after negative test
  83. EE Exposed by uncle
  84. EE Self-test positive
  85. EE asking about quarantine pay
  86. EE can’t get in touch with supervisor
  87. Exposed at a family reunion