EE needsdisabilitycarriersnumberEE reportingpositive,calling fromthe hospitalEE statesmedicalhasn’t calledthem toreturn to workTrackerdownEE callingdue totransportationissuesEE saysnever got acall back toreturn toworkEE wants toknow howlong testresults takeEE doesn’tunderstandtest resultsEEExposedat a partyEEsphonenumber isincorrectEEExposedby bestfriendComputerupgradingEE askingquestionsabout shorttermdisabilityEE Self-testpositiveEE was goingto get testedon his own,now calling toget scheduledSpecimencollectormust be inthebathroomSelf –testnegativeEE can’tlog intochart toget resultsEEExposedto sisterSpecimencollector notansweringphoneEE was toldto call bysupervisor,doesn’t knowwhyEE Phonenumberincorrectin trackerPhoneneeds tobe resetEE going to gettested on theirTested positive,not vaccinatedand nowexposedEEExposedbyhusbandPasswordreset intrackerEE saysmedicaldoesn’t havetest resultsCovidexemptincorrectEE Can’tget intouch withmedicalEE doesn’tknow whatsymptomsthey haveEE calling tostate date ofquarantineincorrectEE doesn’twant toprovidevaccinationstatusEE can’trememberwhensymptomsstartedEE Senthome bysupervisorEEExposedby uncleEEExposedby cousinQuarantineending andexposedagainEE can’tget intouch withmedicalEE wantsto knowwhat kindof testExposedat a familyreunionEEExposedto brotherEEExposedby auntInternetoutageat officeNursereferralfor testingEE callingfor testresultsEE calling infor their dailycall toabsenteelineEE ExposedbygrandmotherLate totestingappointmentComputerrestartingEE wantsto knowwhat’s inthe swabSelf – test– awaitingresultsSecond 20dayquarantinein a rowCaller hasALL of thesymptomsEEExposedby childSymptomsagain afternegativetestFaxmachinecallingFinishedquarantineand nowself-reportingpositiveFirealarm atofficeEEExposedby wifeEE MissedtestingappointmentEEs badgedisabled,trying to goto workEE callingbecause cannotcontactSpecimencollectorEE askingaboutquarantinepayEE can’tget intouch withsupervisorCalldroppedEEincorrectlyrouted tocall centerEE hassymptomsafterquarantineEEsVoicemail fullEEExposedby fiancéCan’tfind ID intrackerMedicalcalling fortestresultsEE NeedstestingrescheduledEE Requestslatest testingappointmentEE lostlooking fordirections fortestinglocationComputerfrozenFast busywhenmakingoutboundcallHR callingfor testresultsEEExposedat adinnerExposedby co-workerPoweroutageat officeEEcompletedan athome testEEExposedbygrandfatherEE nolongeremployedTraveltestingEE wantsa secondcovid testEECalling forreturn towork dateEE needsdisabilitycarriersnumberEE reportingpositive,calling fromthe hospitalEE statesmedicalhasn’t calledthem toreturn to workTrackerdownEE callingdue totransportationissuesEE saysnever got acall back toreturn toworkEE wants toknow howlong testresults takeEE doesn’tunderstandtest resultsEEExposedat a partyEEsphonenumber isincorrectEEExposedby bestfriendComputerupgradingEE askingquestionsabout shorttermdisabilityEE Self-testpositiveEE was goingto get testedon his own,now calling toget scheduledSpecimencollectormust be inthebathroomSelf –testnegativeEE can’tlog intochart toget resultsEEExposedto sisterSpecimencollector notansweringphoneEE was toldto call bysupervisor,doesn’t knowwhyEE Phonenumberincorrectin trackerPhoneneeds tobe resetEE going to gettested on theirTested positive,not vaccinatedand nowexposedEEExposedbyhusbandPasswordreset intrackerEE saysmedicaldoesn’t havetest resultsCovidexemptincorrectEE Can’tget intouch withmedicalEE doesn’tknow whatsymptomsthey haveEE calling tostate date ofquarantineincorrectEE doesn’twant toprovidevaccinationstatusEE can’trememberwhensymptomsstartedEE Senthome bysupervisorEEExposedby uncleEEExposedby cousinQuarantineending andexposedagainEE can’tget intouch withmedicalEE wantsto knowwhat kindof testExposedat a familyreunionEEExposedto brotherEEExposedby auntInternetoutageat officeNursereferralfor testingEE callingfor testresultsEE calling infor their dailycall toabsenteelineEE ExposedbygrandmotherLate totestingappointmentComputerrestartingEE wantsto knowwhat’s inthe swabSelf – test– awaitingresultsSecond 20dayquarantinein a rowCaller hasALL of thesymptomsEEExposedby childSymptomsagain afternegativetestFaxmachinecallingFinishedquarantineand nowself-reportingpositiveFirealarm atofficeEEExposedby wifeEE MissedtestingappointmentEEs badgedisabled,trying to goto workEE callingbecause cannotcontactSpecimencollectorEE askingaboutquarantinepayEE can’tget intouch withsupervisorCalldroppedEEincorrectlyrouted tocall centerEE hassymptomsafterquarantineEEsVoicemail fullEEExposedby fiancéCan’tfind ID intrackerMedicalcalling fortestresultsEE NeedstestingrescheduledEE Requestslatest testingappointmentEE lostlooking fordirections fortestinglocationComputerfrozenFast busywhenmakingoutboundcallHR callingfor testresultsEEExposedat adinnerExposedby co-workerPoweroutageat officeEEcompletedan athome testEEExposedbygrandfatherEE nolongeremployedTraveltestingEE wantsa secondcovid testEECalling forreturn towork date

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EE needs disability carriers number
  2. EE reporting positive, calling from the hospital
  3. EE states medical hasn’t called them to return to work
  4. Tracker down
  5. EE calling due to transportation issues
  6. EE says never got a call back to return to work
  7. EE wants to know how long test results take
  8. EE doesn’t understand test results
  9. EE Exposed at a party
  10. EEs phone number is incorrect
  11. EE Exposed by best friend
  12. Computer upgrading
  13. EE asking questions about short term disability
  14. EE Self-test positive
  15. EE was going to get tested on his own, now calling to get scheduled
  16. Specimen collector must be in the bathroom
  17. Self – test negative
  18. EE can’t log into chart to get results
  19. EE Exposed to sister
  20. Specimen collector not answering phone
  21. EE was told to call by supervisor, doesn’t know why
  22. EE Phone number incorrect in tracker
  23. Phone needs to be reset
  24. EE going to get tested on their Tested positive, not vaccinated and now exposed
  25. EE Exposed by husband
  26. Password reset in tracker
  27. EE says medical doesn’t have test results
  28. Covid exempt incorrect
  29. EE Can’t get in touch with medical
  30. EE doesn’t know what symptoms they have
  31. EE calling to state date of quarantine incorrect
  32. EE doesn’t want to provide vaccination status
  33. EE can’t remember when symptoms started
  34. EE Sent home by supervisor
  35. EE Exposed by uncle
  36. EE Exposed by cousin
  37. Quarantine ending and exposed again
  38. EE can’t get in touch with medical
  39. EE wants to know what kind of test
  40. Exposed at a family reunion
  41. EE Exposed to brother
  42. EE Exposed by aunt
  43. Internet outage at office
  44. Nurse referral for testing
  45. EE calling for test results
  46. EE calling in for their daily call to absentee line
  47. EE Exposed by grandmother
  48. Late to testing appointment
  49. Computer restarting
  50. EE wants to know what’s in the swab
  51. Self – test – awaiting results
  52. Second 20 day quarantine in a row
  53. Caller has ALL of the symptoms
  54. EE Exposed by child
  55. Symptoms again after negative test
  56. Fax machine calling
  57. Finished quarantine and now self-reporting positive
  58. Fire alarm at office
  59. EE Exposed by wife
  60. EE Missed testing appointment
  61. EEs badge disabled, trying to go to work
  62. EE calling because cannot contact Specimen collector
  63. EE asking about quarantine pay
  64. EE can’t get in touch with supervisor
  65. Call dropped
  66. EE incorrectly routed to call center
  67. EE has symptoms after quarantine
  68. EEs Voice mail full
  69. EE Exposed by fiancé
  70. Can’t find ID in tracker
  71. Medical calling for test results
  72. EE Needs testing rescheduled
  73. EE Requests latest testing appointment
  74. EE lost looking for directions for testing location
  75. Computer frozen
  76. Fast busy when making outbound call
  77. HR calling for test results
  78. EE Exposed at a dinner
  79. Exposed by co-worker
  80. Power outage at office
  81. EE completed an at home test
  82. EE Exposed by grandfather
  83. EE no longer employed
  84. Travel testing
  85. EE wants a second covid test
  86. EE Calling for return to work date