callerthanks youfor yourhelp/talkingcallerwishesyou happyholidayscompletea warmhandofflaughwith acallerFree!transfer acaller toteammember (yayteamwork!)  get threedifferent emoji'son a teamscommentsend akudos toshift lead 3shifts in arowstayhydrated!drink 32 ozof water in 1shifttry or create anewgrounding/de-escalationtechnique witha callerworktogether withoutsideresourceget 1000steps on thedesk pedalin 1 shiftpost aholiday jokeon the self-care channelalternatestanding/sittingevery hour for30 min on 1shiftfind Skylarand postphoto onTeamswear anuglyholidaysweatershare aresource thatsomeonemay need fora callermake asnowflake andpost it on theNorth-facingwindowscallerthanks youfor yourhelp/talkingcallerwishesyou happyholidayscompletea warmhandofflaughwith acallerFree!transfer acaller toteammember (yayteamwork!)  get threedifferent emoji'son a teamscommentsend akudos toshift lead 3shifts in arowstayhydrated!drink 32 ozof water in 1shifttry or create anewgrounding/de-escalationtechnique witha callerworktogether withoutsideresourceget 1000steps on thedesk pedalin 1 shiftpost aholiday jokeon the self-care channelalternatestanding/sittingevery hour for30 min on 1shiftfind Skylarand postphoto onTeamswear anuglyholidaysweatershare aresource thatsomeonemay need fora callermake asnowflake andpost it on theNorth-facingwindows

HOLIDAY BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller thanks you for your help/talking
  2. caller wishes you happy holidays
  3. complete a warm handoff
  4. laugh with a caller
  5. Free!
  6. transfer a caller to team member (yay teamwork!)
  7. get three different emoji's on a teams comment
  8. send a kudos to shift lead 3 shifts in a row
  9. stay hydrated! drink 32 oz of water in 1 shift
  10. try or create a new grounding/de-escalation technique with a caller
  11. work together with outside resource
  12. get 1000 steps on the desk pedal in 1 shift
  13. post a holiday joke on the self-care channel
  14. alternate standing/sitting every hour for 30 min on 1 shift
  15. find Skylar and post photo on Teams
  16. wear an ugly holiday sweater
  17. share a resource that someone may need for a caller
  18. make a snowflake and post it on the North-facing windows