(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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SYSTEM DOWN
Customer cannot admit fault
Customer needs to confirm with mechanic
Customer says they know what they are talking about but doesn't
Sketchy Customer
Dead air call
Call longer than 10 minutes
Customer hung up
AWESOME CUSTOMER
We loose a customer
"I am a mechanic"
Customer mentions YouTube videos
ManSplaining
Did not get labels
Customer ordering food while on phone
Customer asks to tell you card number
Customer flushes and does not wash hands
Escalation
Customer asks you to hold
CIT/MAX gets glitchy
Callback DOESN'T answer
Customer actually ordered elsewhere
"Clear Cache and Cookies"
Customer is sexist
Customer asks for tech/mechanic
Customer talks over you or interrupts
Arguing about tow mirrors
Customer asks for INSANE exception
"Can I text you a picture?"
Customer does NOT listen
Customer curses you out
Customer is eating
"Just charge the card on file"
Customer threatens legal action
Refuses to pay return shipping
PCIPal will not load
Customer does not understand "NO"
Customer asks for something else after finishing call
"You have a video for it"
Signify Cancel
Customer asks for "total with tax"
"Is that both?"
Customer refuses to give vehicle info
Tries to return order over a year old
Same Day Delivery
Mad about ESTIMATED delivery
"It's not my fault"
"Are you married?"
Customer asks for more info on part we do not carry
Contact makes you late for break
Teach a customer to use technology
Crazy things in background
Customer asks for discount
Customer hits on you
"Are bulbs included?"
"But I saw it online"
Customer refuses to do CDR
Need more info
Customer doing something gross
Customer Cannot use PCIPal
Multiple customer on call
"Can you see my cart?"
"I ordered the right parts"
Customer calls you a pet name
Customer is lying
Cat steps on keyboard
Customer asking for someone else
VPN issues
Customer did NOT read listing
Sopmeone calls about applying
Customer threatens you
"I need to speak to a man"
"iT sAiD gUaRaNtEeD tO fIt"
Customer hangs up before you answer
Customer accuses us of being liars or scammers or sketchy
