(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
Someone tries to transfer a new control Rx
I need my adderall or vyvanse filled
"I need the new shingles shot"
"My insurance is the same as last year", but it isn't.
Person doesn't know the D.O.B.
D.M. calls 3+ times in one day
employee completely butchers a med name
System says we are OOS, but we are not.
Lost RX / Early Refill
"You don't take ... insurance?"
I need my entire profile transferred from ...
Medicine sent to us rather than another pharmacy
Patient gives us the wrong name, only supply their legal name when further prompted.
Patient asks for 3+ items in drive thru without calling ahead
Patient completely butchers a med name
Is my Rx ready? We have nothing. They said they would send it hours ago.
Medication we need is on backorder or recalled.
I need syringes
CMN form, needed again.
When asked when they would like to pick something ups, they respond, "now"
I've never had a deductible before, but they're on medicare.
Patient complains about Eliquis/drug pricing
I need everything transferred to ...
When are you going to have the new covid vaccine?
New insurance --> pharmacy not contracted
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
Provider refuses refills, patient hasn't been seen in over 1 year.
"What's a deductible?"
Doctor tells patient their Rx is ready and/or the cost on their insurance
"This is Walgreens, not CVS."
tricare reports no medical/pharmacy benefits
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
Insurance company down, had to reboot their system, call back in 1-4 hours.