employeecompletelybutchers amed nameProviderrefuses refills,patient hasn'tbeen seen inover 1 year.Someonetries totransfer anew controlRxI need myentire profiletransferredfrom ...Patient asksfor 3+ itemsin drive thruwithoutcalling aheadPatientcomplainsaboutEliquis/drugpricingMedicinesent to usrather thananotherpharmacy"I needa flushot"Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Medicationwe need ison backorderor recalled.Patientcompletelybutchers amed name"What's adeductible?"When askedwhen they wouldlike to picksomething ups,they respond,"now"tricare reports nomedical/pharmacybenefitsNewinsurance -->pharmacynotcontractedSystem sayswe are OOS,but we arenot.Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceD.M. calls3+ timesin one dayPatient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingit"Myinsurance isthe same aslast year",but it isn't.When areyou going tohave thenew covidvaccine?I needeverythingtransferredto ...Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.I've never hada deductiblebefore, butthey're onmedicare.Lost RX/ EarlyRefill"Do youguys dothe covidtest?""This isWalgreens,not CVS."CMNform,neededagain.I needsyringesPatient needsnew PA onmedicinethey've beenon"You don'ttake ...insurance?"Persondoesn'tknow theD.O.B.I need myadderall orvyvansefilled"I needthe newshinglesshot"Insurancecompany down,had to reboottheir system, callback in 1-4hours.employeecompletelybutchers amed nameProviderrefuses refills,patient hasn'tbeen seen inover 1 year.Someonetries totransfer anew controlRxI need myentire profiletransferredfrom ...Patient asksfor 3+ itemsin drive thruwithoutcalling aheadPatientcomplainsaboutEliquis/drugpricingMedicinesent to usrather thananotherpharmacy"I needa flushot"Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Medicationwe need ison backorderor recalled.Patientcompletelybutchers amed name"What's adeductible?"When askedwhen they wouldlike to picksomething ups,they respond,"now"tricare reports nomedical/pharmacybenefitsNewinsurance -->pharmacynotcontractedSystem sayswe are OOS,but we arenot.Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceD.M. calls3+ timesin one dayPatient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingit"Myinsurance isthe same aslast year",but it isn't.When areyou going tohave thenew covidvaccine?I needeverythingtransferredto ...Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.I've never hada deductiblebefore, butthey're onmedicare.Lost RX/ EarlyRefill"Do youguys dothe covidtest?""This isWalgreens,not CVS."CMNform,neededagain.I needsyringesPatient needsnew PA onmedicinethey've beenon"You don'ttake ...insurance?"Persondoesn'tknow theD.O.B.I need myadderall orvyvansefilled"I needthe newshinglesshot"Insurancecompany down,had to reboottheir system, callback in 1-4hours.

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. employee completely butchers a med name
  2. Provider refuses refills, patient hasn't been seen in over 1 year.
  3. Someone tries to transfer a new control Rx
  4. I need my entire profile transferred from ...
  5. Patient asks for 3+ items in drive thru without calling ahead
  6. Patient complains about Eliquis/drug pricing
  7. Medicine sent to us rather than another pharmacy
  8. "I need a flu shot"
  9. Patient gives us the wrong name, only supply their legal name when further prompted.
  10. Medication we need is on backorder or recalled.
  11. Patient completely butchers a med name
  12. "What's a deductible?"
  13. When asked when they would like to pick something ups, they respond, "now"
  14. tricare reports no medical/pharmacy benefits
  15. New insurance --> pharmacy not contracted
  16. System says we are OOS, but we are not.
  17. Doctor tells patient their Rx is ready and/or the cost on their insurance
  18. D.M. calls 3+ times in one day
  19. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  20. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  21. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  22. "My insurance is the same as last year", but it isn't.
  23. When are you going to have the new covid vaccine?
  24. I need everything transferred to ...
  25. Is my Rx ready? We have nothing. They said they would send it hours ago.
  26. I've never had a deductible before, but they're on medicare.
  27. Lost RX / Early Refill
  28. "Do you guys do the covid test?"
  29. "This is Walgreens, not CVS."
  30. CMN form, needed again.
  31. I need syringes
  32. Patient needs new PA on medicine they've been on
  33. "You don't take ... insurance?"
  34. Person doesn't know the D.O.B.
  35. I need my adderall or vyvanse filled
  36. "I need the new shingles shot"
  37. Insurance company down, had to reboot their system, call back in 1-4 hours.