(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient gives us the wrong name, only supply their legal name when further prompted.
"You don't take ... insurance?"
Insurance company down, had to reboot their system, call back in 1-4 hours.
employee completely butchers a med name
"My insurance is the same as last year", but it isn't.
Medicine sent to us rather than another pharmacy
D.M. calls 3+ times in one day
"This is Walgreens, not CVS."
Patient asks for 3+ items in drive thru without calling ahead
Patient complains about Eliquis/drug pricing
"I need a flu shot"
Doctor tells patient their Rx is ready and/or the cost on their insurance
Patient needs new PA on medicine they've been on
CMN form, needed again.
tricare reports no medical/pharmacy benefits
Provider refuses refills, patient hasn't been seen in over 1 year.
When asked when they would like to pick something ups, they respond, "now"
Patient completely butchers a med name
Is my Rx ready? We have nothing. They said they would send it hours ago.
Medication we need is on backorder or recalled.
I've never had a deductible before, but they're on medicare.
I need my adderall or vyvanse filled
"Do you guys do the covid test?"
I need everything transferred to ...
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.