(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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tricare reports no medical/pharmacy benefits
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
D.M. calls 3+ times in one day
Provider refuses refills, patient hasn't been seen in over 1 year.
"Do you guys do the covid test?"
Is my Rx ready? We have nothing. They said they would send it hours ago.
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
"What's a deductible?"
"I need the new shingles shot"
employee completely butchers a med name
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
I need syringes
CMN form, needed again.
Patient complains about Eliquis/drug pricing
Insurance company down, had to reboot their system, call back in 1-4 hours.
New insurance --> pharmacy not contracted
"I need a flu shot"
Doctor tells patient their Rx is ready and/or the cost on their insurance
Medication we need is on backorder or recalled.
"You don't take ... insurance?"
Person doesn't know the D.O.B.
Medicine sent to us rather than another pharmacy
When are you going to have the new covid vaccine?
Lost RX / Early Refill
Someone tries to transfer a new control Rx
System says we are OOS, but we are not.
When asked when they would like to pick something ups, they respond, "now"
I've never had a deductible before, but they're on medicare.
Patient gives us the wrong name, only supply their legal name when further prompted.
Patient needs new PA on medicine they've been on
Patient completely butchers a med name
I need everything transferred to ...
"This is Walgreens, not CVS."
Patient asks for 3+ items in drive thru without calling ahead
"My insurance is the same as last year", but it isn't.