Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Newinsurance -->pharmacynotcontractedWhen askedwhen they wouldlike to picksomething ups,they respond,"now"Patient needsnew PA onmedicinethey've beenonCMNform,neededagain.employeecompletelybutchers amed nameI need myadderall orvyvansefilledLost RX/ EarlyRefillI needeverythingtransferredto ...When areyou going tohave thenew covidvaccine?I need myentire profiletransferredfrom ...tricare reports nomedical/pharmacybenefits"Do youguys dothe covidtest?"Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitI needsyringes"You don'ttake ...insurance?"I've never hada deductiblebefore, butthey're onmedicare."I needa flushot"Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.System sayswe are OOS,but we arenot.Persondoesn'tknow theD.O.B.D.M. calls3+ timesin one day"This isWalgreens,not CVS.""I needthe newshinglesshot""Myinsurance isthe same aslast year",but it isn't.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Insurancecompany down,had to reboottheir system, callback in 1-4hours.Medicinesent to usrather thananotherpharmacySomeonetries totransfer anew controlRxPatient asksfor 3+ itemsin drive thruwithoutcalling aheadMedicationwe need ison backorderor recalled.Doctor tellspatient their Rxis ready and/orthe cost ontheir insurancePatientcomplainsaboutEliquis/drugpricingPatientcompletelybutchers amed name"What's adeductible?"Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Newinsurance -->pharmacynotcontractedWhen askedwhen they wouldlike to picksomething ups,they respond,"now"Patient needsnew PA onmedicinethey've beenonCMNform,neededagain.employeecompletelybutchers amed nameI need myadderall orvyvansefilledLost RX/ EarlyRefillI needeverythingtransferredto ...When areyou going tohave thenew covidvaccine?I need myentire profiletransferredfrom ...tricare reports nomedical/pharmacybenefits"Do youguys dothe covidtest?"Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitI needsyringes"You don'ttake ...insurance?"I've never hada deductiblebefore, butthey're onmedicare."I needa flushot"Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.System sayswe are OOS,but we arenot.Persondoesn'tknow theD.O.B.D.M. calls3+ timesin one day"This isWalgreens,not CVS.""I needthe newshinglesshot""Myinsurance isthe same aslast year",but it isn't.Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Insurancecompany down,had to reboottheir system, callback in 1-4hours.Medicinesent to usrather thananotherpharmacySomeonetries totransfer anew controlRxPatient asksfor 3+ itemsin drive thruwithoutcalling aheadMedicationwe need ison backorderor recalled.Doctor tellspatient their Rxis ready and/orthe cost ontheir insurancePatientcomplainsaboutEliquis/drugpricingPatientcompletelybutchers amed name"What's adeductible?"Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  2. New insurance --> pharmacy not contracted
  3. When asked when they would like to pick something ups, they respond, "now"
  4. Patient needs new PA on medicine they've been on
  5. CMN form, needed again.
  6. employee completely butchers a med name
  7. I need my adderall or vyvanse filled
  8. Lost RX / Early Refill
  9. I need everything transferred to ...
  10. When are you going to have the new covid vaccine?
  11. I need my entire profile transferred from ...
  12. tricare reports no medical/pharmacy benefits
  13. "Do you guys do the covid test?"
  14. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  15. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  16. I need syringes
  17. "You don't take ... insurance?"
  18. I've never had a deductible before, but they're on medicare.
  19. "I need a flu shot"
  20. Patient gives us the wrong name, only supply their legal name when further prompted.
  21. System says we are OOS, but we are not.
  22. Person doesn't know the D.O.B.
  23. D.M. calls 3+ times in one day
  24. "This is Walgreens, not CVS."
  25. "I need the new shingles shot"
  26. "My insurance is the same as last year", but it isn't.
  27. Provider refuses refills, patient hasn't been seen in over 1 year.
  28. Insurance company down, had to reboot their system, call back in 1-4 hours.
  29. Medicine sent to us rather than another pharmacy
  30. Someone tries to transfer a new control Rx
  31. Patient asks for 3+ items in drive thru without calling ahead
  32. Medication we need is on backorder or recalled.
  33. Doctor tells patient their Rx is ready and/or the cost on their insurance
  34. Patient complains about Eliquis/drug pricing
  35. Patient completely butchers a med name
  36. "What's a deductible?"
  37. Is my Rx ready? We have nothing. They said they would send it hours ago.