(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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employee completely butchers a med name
Patient asks for 3+ items in drive thru without calling ahead
"I need a flu shot"
Patient complains about Eliquis/drug pricing
Medicine sent to us rather than another pharmacy
I need everything transferred to ...
New insurance --> pharmacy not contracted
Medication we need is on backorder or recalled.
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
"Do you guys do the covid test?"
CMN form, needed again.
tricare reports no medical/pharmacy benefits
Person doesn't know the D.O.B.
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
I need my adderall or vyvanse filled
Doctor tells patient their Rx is ready and/or the cost on their insurance
I've never had a deductible before, but they're on medicare.
"This is Walgreens, not CVS."
When asked when they would like to pick something ups, they respond, "now"
"I need the new shingles shot"
"My insurance is the same as last year", but it isn't.
Insurance company down, had to reboot their system, call back in 1-4 hours.
"What's a deductible?"
Patient completely butchers a med name
Patient gives us the wrong name, only supply their legal name when further prompted.
Patient needs new PA on medicine they've been on
Is my Rx ready? We have nothing. They said they would send it hours ago.
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
I need syringes
D.M. calls 3+ times in one day
Someone tries to transfer a new control Rx
When are you going to have the new covid vaccine?
Lost RX / Early Refill
System says we are OOS, but we are not.
"You don't take ... insurance?"
I need my entire profile transferred from ...
Provider refuses refills, patient hasn't been seen in over 1 year.