(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
System says we are OOS, but we are not.
Provider refuses refills, patient hasn't been seen in over 1 year.
tricare reports no medical/pharmacy benefits
Insurance company down, had to reboot their system, call back in 1-4 hours.
New insurance --> pharmacy not contracted
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
CMN form, needed again.
Someone tries to transfer a new control Rx
D.M. calls 3+ times in one day
"I need a flu shot"
I need everything transferred to ...
Is my Rx ready? We have nothing. They said they would send it hours ago.
Person doesn't know the D.O.B.
Medication we need is on backorder or recalled.
Patient needs new PA on medicine they've been on
"This is Walgreens, not CVS."
"I need the new shingles shot"
"My insurance is the same as last year", but it isn't.
I need syringes
Lost RX / Early Refill
"You don't take ... insurance?"
Patient asks for 3+ items in drive thru without calling ahead
"Do you guys do the covid test?"
"What's a deductible?"
When asked when they would like to pick something ups, they respond, "now"
Patient completely butchers a med name
I need my adderall or vyvanse filled
I need my entire profile transferred from ...
Medicine sent to us rather than another pharmacy
employee completely butchers a med name
Doctor tells patient their Rx is ready and/or the cost on their insurance
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
I've never had a deductible before, but they're on medicare.
Patient gives us the wrong name, only supply their legal name when further prompted.
