tricare reports nomedical/pharmacybenefitsPatient arrivesto pick up E-RXafter justleaving office15 minutesago.,PatientcomplainsaboutEliquis/drugpricing"Do youguys dothe covidtest?"Medicinesent to usrather thananotherpharmacy"Myinsurance isthe same aslast year",but it isn't.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Insurancecompany down,had to reboottheir system, callback in 1-4hours.D.M. calls3+ timesin one dayI needeverythingtransferredto ...Patient asksfor 3+ itemsin drive thruwithoutcalling aheadSomeonetries totransfer anew controlRx"You don'ttake ...insurance?"I've never hada deductiblebefore, butthey're onmedicare."This isWalgreens,not CVS."When areyou going tohave thenew covidvaccine?Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.I need myadderall orvyvansefilledPatient needsnew PA onmedicinethey've beenonWhen askedwhen they wouldlike to picksomething ups,they respond,"now"employeecompletelybutchers amed nameI need myentire profiletransferredfrom ...Providerrefuses refills,patient hasn'tbeen seen inover 1 year."I needa flushot"Medicationwe need ison backorderor recalled.Newinsurance -->pharmacynotcontractedDoctor tellspatient their Rxis ready and/orthe cost ontheir insurancePatient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Persondoesn'tknow theD.O.B.Lost RX/ EarlyRefill"What's adeductible?"Patientcompletelybutchers amed namePatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitI needsyringesSystem sayswe are OOS,but we arenot.CMNform,neededagain."I needthe newshinglesshot"tricare reports nomedical/pharmacybenefitsPatient arrivesto pick up E-RXafter justleaving office15 minutesago.,PatientcomplainsaboutEliquis/drugpricing"Do youguys dothe covidtest?"Medicinesent to usrather thananotherpharmacy"Myinsurance isthe same aslast year",but it isn't.Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Insurancecompany down,had to reboottheir system, callback in 1-4hours.D.M. calls3+ timesin one dayI needeverythingtransferredto ...Patient asksfor 3+ itemsin drive thruwithoutcalling aheadSomeonetries totransfer anew controlRx"You don'ttake ...insurance?"I've never hada deductiblebefore, butthey're onmedicare."This isWalgreens,not CVS."When areyou going tohave thenew covidvaccine?Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.I need myadderall orvyvansefilledPatient needsnew PA onmedicinethey've beenonWhen askedwhen they wouldlike to picksomething ups,they respond,"now"employeecompletelybutchers amed nameI need myentire profiletransferredfrom ...Providerrefuses refills,patient hasn'tbeen seen inover 1 year."I needa flushot"Medicationwe need ison backorderor recalled.Newinsurance -->pharmacynotcontractedDoctor tellspatient their Rxis ready and/orthe cost ontheir insurancePatient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Persondoesn'tknow theD.O.B.Lost RX/ EarlyRefill"What's adeductible?"Patientcompletelybutchers amed namePatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitI needsyringesSystem sayswe are OOS,but we arenot.CMNform,neededagain."I needthe newshinglesshot"

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. tricare reports no medical/pharmacy benefits
  2. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  3. Patient complains about Eliquis/drug pricing
  4. "Do you guys do the covid test?"
  5. Medicine sent to us rather than another pharmacy
  6. "My insurance is the same as last year", but it isn't.
  7. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  8. Insurance company down, had to reboot their system, call back in 1-4 hours.
  9. D.M. calls 3+ times in one day
  10. I need everything transferred to ...
  11. Patient asks for 3+ items in drive thru without calling ahead
  12. Someone tries to transfer a new control Rx
  13. "You don't take ... insurance?"
  14. I've never had a deductible before, but they're on medicare.
  15. "This is Walgreens, not CVS."
  16. When are you going to have the new covid vaccine?
  17. Is my Rx ready? We have nothing. They said they would send it hours ago.
  18. I need my adderall or vyvanse filled
  19. Patient needs new PA on medicine they've been on
  20. When asked when they would like to pick something ups, they respond, "now"
  21. employee completely butchers a med name
  22. I need my entire profile transferred from ...
  23. Provider refuses refills, patient hasn't been seen in over 1 year.
  24. "I need a flu shot"
  25. Medication we need is on backorder or recalled.
  26. New insurance --> pharmacy not contracted
  27. Doctor tells patient their Rx is ready and/or the cost on their insurance
  28. Patient gives us the wrong name, only supply their legal name when further prompted.
  29. Person doesn't know the D.O.B.
  30. Lost RX / Early Refill
  31. "What's a deductible?"
  32. Patient completely butchers a med name
  33. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  34. I need syringes
  35. System says we are OOS, but we are not.
  36. CMN form, needed again.
  37. "I need the new shingles shot"