tricare reports nomedical/pharmacybenefitsPatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitD.M. calls3+ timesin one dayProviderrefuses refills,patient hasn'tbeen seen inover 1 year."Do youguys dothe covidtest?"Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,"What's adeductible?""I needthe newshinglesshot"employeecompletelybutchers amed namePatient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.I needsyringesCMNform,neededagain.PatientcomplainsaboutEliquis/drugpricingInsurancecompany down,had to reboottheir system, callback in 1-4hours.Newinsurance -->pharmacynotcontracted"I needa flushot"Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceMedicationwe need ison backorderor recalled."You don'ttake ...insurance?"Persondoesn'tknow theD.O.B.Medicinesent to usrather thananotherpharmacyWhen areyou going tohave thenew covidvaccine?Lost RX/ EarlyRefillSomeonetries totransfer anew controlRxSystem sayswe are OOS,but we arenot.When askedwhen they wouldlike to picksomething ups,they respond,"now"I've never hada deductiblebefore, butthey're onmedicare.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Patient needsnew PA onmedicinethey've beenonPatientcompletelybutchers amed nameI needeverythingtransferredto ..."This isWalgreens,not CVS."Patient asksfor 3+ itemsin drive thruwithoutcalling ahead"Myinsurance isthe same aslast year",but it isn't.I need myentire profiletransferredfrom ...I need myadderall orvyvansefilledtricare reports nomedical/pharmacybenefitsPatient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitD.M. calls3+ timesin one dayProviderrefuses refills,patient hasn'tbeen seen inover 1 year."Do youguys dothe covidtest?"Is my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,"What's adeductible?""I needthe newshinglesshot"employeecompletelybutchers amed namePatient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.I needsyringesCMNform,neededagain.PatientcomplainsaboutEliquis/drugpricingInsurancecompany down,had to reboottheir system, callback in 1-4hours.Newinsurance -->pharmacynotcontracted"I needa flushot"Doctor tellspatient their Rxis ready and/orthe cost ontheir insuranceMedicationwe need ison backorderor recalled."You don'ttake ...insurance?"Persondoesn'tknow theD.O.B.Medicinesent to usrather thananotherpharmacyWhen areyou going tohave thenew covidvaccine?Lost RX/ EarlyRefillSomeonetries totransfer anew controlRxSystem sayswe are OOS,but we arenot.When askedwhen they wouldlike to picksomething ups,they respond,"now"I've never hada deductiblebefore, butthey're onmedicare.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Patient needsnew PA onmedicinethey've beenonPatientcompletelybutchers amed nameI needeverythingtransferredto ..."This isWalgreens,not CVS."Patient asksfor 3+ itemsin drive thruwithoutcalling ahead"Myinsurance isthe same aslast year",but it isn't.I need myentire profiletransferredfrom ...I need myadderall orvyvansefilled

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. tricare reports no medical/pharmacy benefits
  2. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  3. D.M. calls 3+ times in one day
  4. Provider refuses refills, patient hasn't been seen in over 1 year.
  5. "Do you guys do the covid test?"
  6. Is my Rx ready? We have nothing. They said they would send it hours ago.
  7. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  8. "What's a deductible?"
  9. "I need the new shingles shot"
  10. employee completely butchers a med name
  11. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  12. I need syringes
  13. CMN form, needed again.
  14. Patient complains about Eliquis/drug pricing
  15. Insurance company down, had to reboot their system, call back in 1-4 hours.
  16. New insurance --> pharmacy not contracted
  17. "I need a flu shot"
  18. Doctor tells patient their Rx is ready and/or the cost on their insurance
  19. Medication we need is on backorder or recalled.
  20. "You don't take ... insurance?"
  21. Person doesn't know the D.O.B.
  22. Medicine sent to us rather than another pharmacy
  23. When are you going to have the new covid vaccine?
  24. Lost RX / Early Refill
  25. Someone tries to transfer a new control Rx
  26. System says we are OOS, but we are not.
  27. When asked when they would like to pick something ups, they respond, "now"
  28. I've never had a deductible before, but they're on medicare.
  29. Patient gives us the wrong name, only supply their legal name when further prompted.
  30. Patient needs new PA on medicine they've been on
  31. Patient completely butchers a med name
  32. I need everything transferred to ...
  33. "This is Walgreens, not CVS."
  34. Patient asks for 3+ items in drive thru without calling ahead
  35. "My insurance is the same as last year", but it isn't.
  36. I need my entire profile transferred from ...
  37. I need my adderall or vyvanse filled