Newinsurance -->pharmacynotcontractedI need myadderall orvyvansefilled"This isWalgreens,not CVS.""I needthe newshinglesshot"Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,employeecompletelybutchers amed name"Myinsurance isthe same aslast year",but it isn't."You don'ttake ...insurance?"I needeverythingtransferredto ...Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.I needsyringesIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago."I needa flushot"When askedwhen they wouldlike to picksomething ups,they respond,"now"D.M. calls3+ timesin one daytricare reports nomedical/pharmacybenefitsSystem sayswe are OOS,but we arenot.Patient asksfor 3+ itemsin drive thruwithoutcalling ahead"What's adeductible?"Patientcompletelybutchers amed nameDoctor tellspatient their Rxis ready and/orthe cost ontheir insurancePersondoesn'tknow theD.O.B.Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitLost RX/ EarlyRefillI've never hada deductiblebefore, butthey're onmedicare.Patient needsnew PA onmedicinethey've beenonMedicinesent to usrather thananotherpharmacyPatientcomplainsaboutEliquis/drugpricingSomeonetries totransfer anew controlRx"Do youguys dothe covidtest?"Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Insurancecompany down,had to reboottheir system, callback in 1-4hours.Medicationwe need ison backorderor recalled.I need myentire profiletransferredfrom ...When areyou going tohave thenew covidvaccine?CMNform,neededagain.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.Newinsurance -->pharmacynotcontractedI need myadderall orvyvansefilled"This isWalgreens,not CVS.""I needthe newshinglesshot"Patient arrivesto pick up E-RXafter justleaving office15 minutesago.,employeecompletelybutchers amed name"Myinsurance isthe same aslast year",but it isn't."You don'ttake ...insurance?"I needeverythingtransferredto ...Patient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.I needsyringesIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago."I needa flushot"When askedwhen they wouldlike to picksomething ups,they respond,"now"D.M. calls3+ timesin one daytricare reports nomedical/pharmacybenefitsSystem sayswe are OOS,but we arenot.Patient asksfor 3+ itemsin drive thruwithoutcalling ahead"What's adeductible?"Patientcompletelybutchers amed nameDoctor tellspatient their Rxis ready and/orthe cost ontheir insurancePersondoesn'tknow theD.O.B.Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitLost RX/ EarlyRefillI've never hada deductiblebefore, butthey're onmedicare.Patient needsnew PA onmedicinethey've beenonMedicinesent to usrather thananotherpharmacyPatientcomplainsaboutEliquis/drugpricingSomeonetries totransfer anew controlRx"Do youguys dothe covidtest?"Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Insurancecompany down,had to reboottheir system, callback in 1-4hours.Medicationwe need ison backorderor recalled.I need myentire profiletransferredfrom ...When areyou going tohave thenew covidvaccine?CMNform,neededagain.Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New insurance --> pharmacy not contracted
  2. I need my adderall or vyvanse filled
  3. "This is Walgreens, not CVS."
  4. "I need the new shingles shot"
  5. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  6. employee completely butchers a med name
  7. "My insurance is the same as last year", but it isn't.
  8. "You don't take ... insurance?"
  9. I need everything transferred to ...
  10. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  11. I need syringes
  12. Is my Rx ready? We have nothing. They said they would send it hours ago.
  13. "I need a flu shot"
  14. When asked when they would like to pick something ups, they respond, "now"
  15. D.M. calls 3+ times in one day
  16. tricare reports no medical/pharmacy benefits
  17. System says we are OOS, but we are not.
  18. Patient asks for 3+ items in drive thru without calling ahead
  19. "What's a deductible?"
  20. Patient completely butchers a med name
  21. Doctor tells patient their Rx is ready and/or the cost on their insurance
  22. Person doesn't know the D.O.B.
  23. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  24. Lost RX / Early Refill
  25. I've never had a deductible before, but they're on medicare.
  26. Patient needs new PA on medicine they've been on
  27. Medicine sent to us rather than another pharmacy
  28. Patient complains about Eliquis/drug pricing
  29. Someone tries to transfer a new control Rx
  30. "Do you guys do the covid test?"
  31. Provider refuses refills, patient hasn't been seen in over 1 year.
  32. Insurance company down, had to reboot their system, call back in 1-4 hours.
  33. Medication we need is on backorder or recalled.
  34. I need my entire profile transferred from ...
  35. When are you going to have the new covid vaccine?
  36. CMN form, needed again.
  37. Patient gives us the wrong name, only supply their legal name when further prompted.