(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I need a flu shot"
I need my entire profile transferred from ...
Person doesn't know the D.O.B.
Medication we need is on backorder or recalled.
"What's a deductible?"
I need syringes
Insurance company down, had to reboot their system, call back in 1-4 hours.
I need my adderall or vyvanse filled
"Do you guys do the covid test?"
Patient needs new PA on medicine they've been on
When asked when they would like to pick something ups, they respond, "now"
I need everything transferred to ...
I've never had a deductible before, but they're on medicare.
CMN form, needed again.
Doctor tells patient their Rx is ready and/or the cost on their insurance
Someone tries to transfer a new control Rx
Medicine sent to us rather than another pharmacy
Patient complains about Eliquis/drug pricing
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
When are you going to have the new covid vaccine?
D.M. calls 3+ times in one day
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
Patient completely butchers a med name
"This is Walgreens, not CVS."
System says we are OOS, but we are not.
New insurance --> pharmacy not contracted
tricare reports no medical/pharmacy benefits
Lost RX / Early Refill
Is my Rx ready? We have nothing. They said they would send it hours ago.
Patient gives us the wrong name, only supply their legal name when further prompted.
employee completely butchers a med name
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
"My insurance is the same as last year", but it isn't.
Patient asks for 3+ items in drive thru without calling ahead
"You don't take ... insurance?"
"I need the new shingles shot"
Provider refuses refills, patient hasn't been seen in over 1 year.
