Newinsurance -->pharmacynotcontractedI needsyringesSomeonetries totransfer anew controlRxPatientcompletelybutchers amed nameemployeecompletelybutchers amed nameI need myentire profiletransferredfrom ...Doctor tellspatient their Rxis ready and/orthe cost ontheir insurancePatient arrivesto pick up E-RXafter justleaving office15 minutesago.,Medicationwe need ison backorderor recalled.I've never hada deductiblebefore, butthey're onmedicare."You don'ttake ...insurance?""This isWalgreens,not CVS.""Do youguys dothe covidtest?"PatientcomplainsaboutEliquis/drugpricingMedicinesent to usrather thananotherpharmacyLost RX/ EarlyRefill"What's adeductible?"When askedwhen they wouldlike to picksomething ups,they respond,"now"Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Insurancecompany down,had to reboottheir system, callback in 1-4hours.Persondoesn'tknow theD.O.B.Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitWhen areyou going tohave thenew covidvaccine?"I needthe newshinglesshot"Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.CMNform,neededagain.I needeverythingtransferredto ...I need myadderall orvyvansefilledD.M. calls3+ timesin one daySystem sayswe are OOS,but we arenot."Myinsurance isthe same aslast year",but it isn't."I needa flushot"tricare reports nomedical/pharmacybenefitsIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Patient needsnew PA onmedicinethey've beenonPatient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Patient asksfor 3+ itemsin drive thruwithoutcalling aheadNewinsurance -->pharmacynotcontractedI needsyringesSomeonetries totransfer anew controlRxPatientcompletelybutchers amed nameemployeecompletelybutchers amed nameI need myentire profiletransferredfrom ...Doctor tellspatient their Rxis ready and/orthe cost ontheir insurancePatient arrivesto pick up E-RXafter justleaving office15 minutesago.,Medicationwe need ison backorderor recalled.I've never hada deductiblebefore, butthey're onmedicare."You don'ttake ...insurance?""This isWalgreens,not CVS.""Do youguys dothe covidtest?"PatientcomplainsaboutEliquis/drugpricingMedicinesent to usrather thananotherpharmacyLost RX/ EarlyRefill"What's adeductible?"When askedwhen they wouldlike to picksomething ups,they respond,"now"Providerrefuses refills,patient hasn'tbeen seen inover 1 year.Insurancecompany down,had to reboottheir system, callback in 1-4hours.Persondoesn'tknow theD.O.B.Patient gets call ortext, calls us toask what it wasabout rather thanlistening to/readingitWhen areyou going tohave thenew covidvaccine?"I needthe newshinglesshot"Patient gives usthe wrong name,only supply theirlegal name whenfurther prompted.CMNform,neededagain.I needeverythingtransferredto ...I need myadderall orvyvansefilledD.M. calls3+ timesin one daySystem sayswe are OOS,but we arenot."Myinsurance isthe same aslast year",but it isn't."I needa flushot"tricare reports nomedical/pharmacybenefitsIs my Rx ready?We havenothing. Theysaid they wouldsend it hoursago.Patient needsnew PA onmedicinethey've beenonPatient calls forrefills, but they're out.Acts surprised thattheir bottle has said"0 Refills" the entiretime they've had it.Patient asksfor 3+ itemsin drive thruwithoutcalling ahead

Pharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New insurance --> pharmacy not contracted
  2. I need syringes
  3. Someone tries to transfer a new control Rx
  4. Patient completely butchers a med name
  5. employee completely butchers a med name
  6. I need my entire profile transferred from ...
  7. Doctor tells patient their Rx is ready and/or the cost on their insurance
  8. Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
  9. Medication we need is on backorder or recalled.
  10. I've never had a deductible before, but they're on medicare.
  11. "You don't take ... insurance?"
  12. "This is Walgreens, not CVS."
  13. "Do you guys do the covid test?"
  14. Patient complains about Eliquis/drug pricing
  15. Medicine sent to us rather than another pharmacy
  16. Lost RX / Early Refill
  17. "What's a deductible?"
  18. When asked when they would like to pick something ups, they respond, "now"
  19. Provider refuses refills, patient hasn't been seen in over 1 year.
  20. Insurance company down, had to reboot their system, call back in 1-4 hours.
  21. Person doesn't know the D.O.B.
  22. Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
  23. When are you going to have the new covid vaccine?
  24. "I need the new shingles shot"
  25. Patient gives us the wrong name, only supply their legal name when further prompted.
  26. CMN form, needed again.
  27. I need everything transferred to ...
  28. I need my adderall or vyvanse filled
  29. D.M. calls 3+ times in one day
  30. System says we are OOS, but we are not.
  31. "My insurance is the same as last year", but it isn't.
  32. "I need a flu shot"
  33. tricare reports no medical/pharmacy benefits
  34. Is my Rx ready? We have nothing. They said they would send it hours ago.
  35. Patient needs new PA on medicine they've been on
  36. Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
  37. Patient asks for 3+ items in drive thru without calling ahead