(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient needs new PA on medicine they've been on
Patient gives us the wrong name, only supply their legal name when further prompted.
"This is Walgreens, not CVS."
New insurance --> pharmacy not contracted
Patient gets call or text, calls us to ask what it was about rather than listening to/reading it
Lost RX / Early Refill
"What's a deductible?"
Person doesn't know the D.O.B.
System says we are OOS, but we are not.
I need everything transferred to ...
"I need the new shingles shot"
CMN form, needed again.
I've never had a deductible before, but they're on medicare.
employee completely butchers a med name
Patient complains about Eliquis/drug pricing
Doctor tells patient their Rx is ready and/or the cost on their insurance
Provider refuses refills, patient hasn't been seen in over 1 year.
I need my adderall or vyvanse filled
Is my Rx ready? We have nothing. They said they would send it hours ago.
Medicine sent to us rather than another pharmacy
"Do you guys do the covid test?"
tricare reports no medical/pharmacy benefits
Patient calls for refills, but they're out. Acts surprised that their bottle has said "0 Refills" the entire time they've had it.
Patient arrives to pick up E-RX after just leaving office 15 minutes ago.,
Someone tries to transfer a new control Rx
Patient asks for 3+ items in drive thru without calling ahead
When are you going to have the new covid vaccine?
When asked when they would like to pick something ups, they respond, "now"
Medication we need is on backorder or recalled.
D.M. calls 3+ times in one day
Patient completely butchers a med name
"My insurance is the same as last year", but it isn't.
Insurance company down, had to reboot their system, call back in 1-4 hours.
